Telus outages and service status in Clarence-Rockland, Ontario

Problems in the last 24 hours in Clarence-Rockland, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Clarence-Rockland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GSVance CFA (@GregVance99) reported 7 minutes ago

  @VanIsleInvestor @NuggetCapital Great call on Telus….. slow moving trainwreck.

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  Canoof (@Canooflehead) reported 8 minutes ago

  @HotStoveD I just went through the same problem a few weeks ago. Phone agents were even less helpful and unwilling to retain my business. Decided to finally switch to Telus. Unfortunately, they have been just slightly better so far. The telecommunications monopoly in 🇨🇦 is a huge problem.

• 
  Clayton (@phinx404) reported 10 minutes ago

  @RSHFarms @TELUS @TELUSsupport Can trade you 5g/5g+ with full bars that gives you no internet errors everyday. No matter if iPhone or android

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  Frustrated HCW 🇨🇦 (@stormymarie13) reported 10 minutes ago

  Nothing like spending 1.5 hours on the phone with @TELUS because their own rep borked my account last month and magically “no one can do anything about it” Currently holding for the 4th person, let’s see if they can fix the problem THEY caused…

• 
  Jack Taylor (@Carol22Jack) reported 11 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

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  biag (@TFCLeafnation) reported 12 minutes ago

  @mmabrey1 Switch to Telus as Ive never had a problem. Too many issues with Rogers.

• 
  Alx Spiker (@YourFutureCoder) reported 13 minutes ago

  My issues are resolved finally, used a second phone to call Telus again while still on hold and in 15 minutes the other guy solved my problems and restored my confidence in Telus. I may have just gotten a bad employee.

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  Parental Advisory (@Parental_OnX) reported 13 minutes ago

  Have missed 2 full days if work now waiting on @telus installation after moving. First day they weren't able to do anything because the tech was unable to fix a broken line. That got repaired and today the installer just didn't even bother to show up. As of Monday it will be 7 days (because I can get installers don't work weekends) with zero service and needing to use the public wifi in town just to communicate with anyone. This is entirely unacceptable. At least with other services I had the ability to hookup the damned modem and receivers myself, and not have to book off an entire day from work just to wait around for nothing at all. And no, I don't want to "DM" you Telus, it's kind of difficult when don't have any services at all. The LEAST your employees could do is keep their appointments, instead all I get is a text message at 5pm stating my "outside service has been completed". The outside service was done yesterday ffs. Likely because the actual linemen you have ARE competent. 16 hours of work and pay missed and zero compensation because customers time and livelihoods obviously don't matter.

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  Lewa of Lewahairs (@iwalewa_x) reported 15 minutes ago

  @simsimmaaz @mamaasquishy What provider? Switched from Telus to Rogers. But their service is so pooooooorrrr

• 
  Joy-S Occasion (@JoySYEG) reported 20 minutes ago

  @JustMeJamie64 Telus is the same. And not always do you get impeccable English. The last time it was India & the background noise was so loud I couldn’t make out what the fellow was saying. Horrible.