Telus Outage Report in Cochrane, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telus
Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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Jonah Boyar
(@___JONAH___) reported
from
Calgary, Alberta
Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.
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Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
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Sleepless in YYC
(@kvlovely19) reported
from
Calgary, Alberta
This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.
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𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
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What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
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Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
Ok Telus network is back, but the 3g towers are still dead, only the H is up.
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John V
(@beatoabhunter) reported
@TELUS @TELUSsupport yup still on hold! So tell me telus how are the elderly supposed to get help when they do not have a computer and rely on their phone that is not working. This wait period is ridicules
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Marc Haslam
(@marchaslam1) reported
@rodmickleburgh We’ve had Telus Optik for years, just upgraded to their fibre optic. Difficult to speak to a human but when you do finally navigate through the automated system they are helpful & the technicians are excellent. My only complaint is their billing is horrible, lots of errors.
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Shane Simpson
(@ShaneLSimpson) reported
@rodmickleburgh Switched from Shaw to Telus after years. Had a problem with Shaw and their response was dismal. Telus gave us a very good deal to get the business. In two years we will reevaluate based on who want the business more. Worth seeing what the competition will offer.
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Danielle
(@as_per_danielle) reported
@rodmickleburgh If you want to get a free Tv thrown in with your deal go with Telus. If you want service use Shaw.
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DestructoDawn
(@DestructoDawn) reported
Our home network is password protected. For whatever reason, today, it now prompts me over to a telus page for pure fibre to sign in again, which keeps failing AND IS MEGA ANNOYING. GIRL'S GOT **** TO DO.
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Nicolette
(@NicoletteOlivia) reported
I'm also still with Telus only because we're on a reasonably priced family plan but DAMN...all this emotional work for affordability? I don't know man
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Summer Oakes at Thymeless Cottage
(@ThymelessC) reported
@CanadianCdnmom @TELUSsupport We have a Telus hub. Piece of crap they sold us on a 2 yr contract but a 1 yr warranty. Hobbles along most days but not working well at all today.
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Frank Bucholtz
(@frank_bucholtz) reported
@rodmickleburgh Switched from Shaw to Telus several years ago. Much better customer service. Shaw will get much worse if taken over by Rogers.
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t
(@nottoday5568) reported
@as_per_danielle @rodmickleburgh I have found Telus way better service and more channels then I ever had with Shaw
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Taylor Foulon ✨🌚
(@Tfoulon16) reported
Literally can’t wait to get back with Telus when my phone contract is done. Fido is the literal worst. 🤬