Telus

Telus Outage Report in Cochrane, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 12/07/2025 05:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • IsntThisMe What's my name (@IsntThisMe) reported from Calgary, Alberta

    @TELUS sucks

  • merleun64233098 Merle Underwood (@merleun64233098) reported from Calgary, Alberta

    They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS

  • ___JONAH___ Jonah Boyar (@___JONAH___) reported from Calgary, Alberta

    Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.

  • CrazySteveC Steve (10-7-2) (@CrazySteveC) reported from Calgary, Alberta

    Internet in this city is terrible. Shitter shaw and Telus

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • kayak360 🤠 Randy Milanovic, KAYAK (@kayak360) reported from Calgary, Alberta

    @nemki @telus has always been the worst service at the highest price.

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!

  • bartgrover Bart Grover (@bartgrover) reported from Calgary, Alberta

    @morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    Ok Telus network is back, but the 3g towers are still dead, only the H is up.

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    @wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!

  • scotch_guy Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta

    @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport

  • NishaJCharlton Nisha J Charlton (@NishaJCharlton) reported from Calgary, Alberta

    @buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

  • schneidz 𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛 (@schneidz) reported from Calgary, Alberta

    @MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.

  • Goodwill_Carlos Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta

    @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

  • kvlovely19 Sleepless in YYC (@kvlovely19) reported from Calgary, Alberta

    This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.

  • Skycaptin5 Jason Stettner 🎮 E3 2019 (@Skycaptin5) reported from Calgary, Alberta

    The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kittykat4512 Linda L Sear AKA: ''Kat Mom'' (@kittykat4512) reported

    Well, I don't know what happened with this Cloud Star TV, based here in Edmonton. Because we've both been home all day and they never did call us like they were supposed to today about making an appointment to have their home services switched over from Telus! Not impressed.🤨🤔

  • sammy__bare Sam🌺🌺 (@sammy__bare) reported

    Seriously cannot wait when Elon Musk comes out with cellular service with his @Starlink , I’m sooo sick of @TELUS with they’re BS services & high prices

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    We’re very sorry to hear about your recent experience and the frustration it’s caused. This is absolutely not the level of service we aim to provide, and we understand how upsetting it can be when you're unable to get the support you need — especially when communication is being impacted. To clarify your concern: are you currently unable to call or message certain contacts, specifically Telus numbers, or are all services affected? We’d like to better understand the issue to get it resolved as quickly as possible.

  • AmicuriousJ Vera Victoria of Amicurious, Prefect, 51st State (@AmicuriousJ) reported

    Canada has the worst cable/internet on the face of the earth. @comcast would be a luxury at this point. @Rogers @TELUS

  • manitoulinmagic Shannon McMullan✨  & 🦋 (@manitoulinmagic) reported

    So apparently @TELUS took over the company that installed a security system at 1 of our properties. When asked to send a technician to resolve an issue, they informed us that they are unable to do so. Isn't this fraud if they accept monthly payments but fail to provide service?

  • RueNahcMohr Rue Mohr🇨🇦 (@RueNahcMohr) reported

    A business in Gibsons is on day 11 with @TELUSsupport , trying to get their static ip addresses back after @TELUSBusiness decided to just change them with no notice. For 11 days with all their remote tunnels broken, @telus offered a $100 credit. Not cool!

  • CHItraders CHItrader (@CHItraders) reported

    $TRU $TU TELUS And TransUnion Launch Branded Call Display In Canada To Combat Call Fraud And Boost Customer Trust With Verified Business Identity

  • manitoulinmagic Shannon McMullan✨  & 🦋 (@manitoulinmagic) reported

    @TELUS @TELUSsupport So apparently Telus bought the security company I use and I have been paying a monthly fee. Now that we need a technician, they tell me that they cannot send one to my address. This is poor service at the best and fraud at the worst!

  • teewhyare1 Roadman T (@teewhyare1) reported

    @Bell and their crummy customer service can take a back seat. @TELUS, you're back on the clock.

  • RobertLHeureux Robert L'Heureux (@RobertLHeureux) reported

    @TELUS I’ve been contacted twice by a representative in the past days to get me back as a customer. If you want me, have someone that speak fluently in English or French. He wasn’t friendly and the promo was too good to be true.