Telus

Telus Outage Report in Cochrane, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 11/28/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

  • drybones_33 ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • richardwfrank8 richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • MaxPincombe 🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.

  • KBarrowcliff Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta

    @CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Cochrane, Alberta

    @TELUSsupport hey telus! We're trying to get through to support, been on hold ages, we have had a tech out here a few times and still has not fixed the problem! Any idea what wait times are??

  • kimeaster Kim Easterbrook (@kimeaster) reported from Calgary, Alberta

    Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • MsCoddington Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

  • jeterfan28 cara (@jeterfan28) reported from Calgary, Alberta

    Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card

  • Lisa_Beauchamp Lisa Beauchamp (@Lisa_Beauchamp) reported from Calgary, Alberta

    @TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brettness37 BRDS TWEETN 🐦🐦🎵🎵 (@brettness37) reported

    Lol! Merry Christmas to the scabs at Shaw Cable. Just got a collection notice for a bill I paid weeks ago from cancelling my service in November. I'm getting 10x the speed for half the price with Telus. Shaw's new Fibre plans are a scam.

  • cakesalie Paul (@cakesalie) reported

    @TekSavvyBuzz Thanks. Internet availability in Canada is atrocious. In Revelstoke, Telus bought the only competition to shut them down then jacked up the rates. It's criminal collusion and monopolizing but the CRTC is in their back pocket so all we ever get is screwed.

  • Toirtis G. A. Christian Bilou 🇨🇦 🇮🇪🇩🇪 (@Toirtis) reported

    @KnifeNerd Damn, and had I been off the phone with Telus a bit earlier, I would have been walking by your house around then...😭

  • 45meduim71 james duke 71 (@45meduim71) reported

    Ya know for company's like telus,shaw,bell and all those cell companies to cut ppl off b4 Christmas is not only gutless and heartless its bloody down right wrong when everyone is going throw a major pandemic it's nothing but greedy and disgustingly wrong u all should b ASHAMED !!

  • bryan_worobec Bryan Worobec (@bryan_worobec) reported

    Oddly, Owen NEVER got a text. We tried it twice. I think that sealed the deal for them. In the end, we told TELUS to disable all 3rd party purchases on our accounts, and got Owen a new number (we were concerned that the number he had was no longer secure).

  • Kevin31010918 Kevin (@Kevin31010918) reported

    @TELUSsupport I was just refused the service at one of telus store because I am work at hospital, the funny thing is I went there to get the hospital employee plan with telus. Hey telus please show the written “no hospital worker visit policy”.

  • NickConniff Nick Conniff (@NickConniff) reported

    @EdmFootballTeam @TELUS When you're sat at the end of the table and mom puts the Christmas turkey down

  • ChancesOnLove Chance 🇨🇦 (@ChancesOnLove) reported

    @SunRisenShine7 Telus already has 5G service and I think Bell does too. If you’re surprised 5G is here where have you been the last 6 months? This isn’t new lol

  • Kapeeesh Kapeeesh (@Kapeeesh) reported

    @TELUS @TELUSsupport makes a lot of sense when you claim to have "fixed" something only to **** it up even worse holy **** its time to go to shaw

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    The Telus rep arranged for a tech to visit in mid January "to see what they can do". Newsflash: there's ONE dude out here who does this, and he set it up in the first place. He's not an *******. If it could be solved that easily, he'd have solved it while putting it in.