Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
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Greg Glatz 🇨🇦
(@gregglatz) reported
from
Calgary, Alberta
Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
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Megan Belenky
(@m_belenky) reported
from
Calgary, Alberta
@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
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Loren Stewart
(@LorenStewart) reported
from
Calgary, Alberta
@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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Chris Rudd
(@Stamps4Life) reported
from
Calgary, Alberta
So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars
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Decker
(@DeckerT19) reported
from
Calgary, Alberta
If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
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Dr. G concerned Albertan
(@dgidziu) reported
from
Calgary, Alberta
@CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
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🏳️⚧️ Aurora 🦭❄️
(@InukUnikorn) reported
from
Calgary, Alberta
*sighs* Telus is experiencing an outage or something #yyc
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
@ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
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Gord Bailey
(@gordbailey) reported
from
Calgary, Alberta
@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
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Kelz 📷🇨🇦
(@the_kelzzz) reported
from
Calgary, Alberta
If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬
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Don
(@dondawgbarrett) reported
from
Calgary, Alberta
@TELUS 1:15 mins on hold. Incredibly horrible service.
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DGidrewicz
(@dgidziu) reported
from
Calgary, Alberta
@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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[zF]Anthony DiNozzo
(@zFDiNozzo) reported
@brittlestar My experience with Telus is that the company is incompetent. My experience with Rogers is that they don't care about their customer and are garbage. As a current Shaw customer I will be left with 2 options for my internet. Stay with the garbage or switch to the incompetent.
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jennifer cadman
(@ninny_0414) reported
@TELUSsupport @TELUS So not true with Koodo I had no internet service on phone at all could not iMessage had to text, data was nil, and my family is all on Koodo and none of us had service so except calling in or out Telus is full of it
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Jay R
(@JayR29924216) reported
@FP_Champagne Did you happen to ask the Telus CEO how it’s possible that a Rogers outage impacted his service? My Telus service was out all day?? Coincidence? Don’t think so. I think these bloodsuckers are all giving it to each other up the *** .
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YourAvgJord
(@SimsReaper) reported
@MarcLevesqueEco @VivianBercovici You are describing “service providers” but not the infrastructure networks. Telus/ Bell and Roger’s are the TWO different infrastructure network owners. Other providers can “rent” bandwidth and resell it, but do not own the infrastructure.
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Shirley Partridge
(@ShirleyPartrid7) reported
@PierrePoilievre The gatekeepers again. In this case the gatekeepers are the billionS it would cost to build a new network infrastructure seperate from Rogers/Bell/Telus networks. Are you proposing to spend billionS to build this new infrastructure? I didn't think so. Empty on details as usual
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Kyle Moore
(@StrongNFreeAB) reported
@jongibson3 @adobopoutine @FidoSolutions Telus never went down
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Woman In The Mirror
(@WomanInTheMirr4) reported
@peggy_blair Telus thanks Rogers. All those customers who were ready to cancel will now be convinced to keep ( and pay for) this antiquated technology. We still have ours. Hmm. Might be time to see if our Walkie Talkies still work.
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David Brady
(@GlobalProTrader) reported
Sorry guys, I too was a victim of the unprecedented countrywide internet and cellphone outage yesterday courtesy of Rogers. Back in business but getting a Bell and Telus plan today.
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Woman In The Mirror
(@WomanInTheMirr4) reported
@ConsumerSOS Telus would like to sincerely thank Rogers for helping us market our "antiquated" landline service. We will no longer have to offer said service for free in order to keep our existing customers from cancelling. Merci Rogers.
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Michael Ennett
(@michaelennett) reported
Wondering how we bill the carriers for their inability to offer service yesterday. Is it not funny how we get billed for paying our bills late, so what happens when they fail to provide us service? @TELUS I'm talking to you.