Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
TV | |
| Calgary |
Phone | |
| Calgary |
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| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
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Seumas Bruce
(@SeumasBruce) reported
from
Calgary, Alberta
Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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Dr. Gidrewicz
(@dgidziu) reported
from
Calgary, Alberta
Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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Jeremy Duncan
(@duncanjeremy) reported
from
Calgary, Alberta
@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
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Kyle
(@cowtownkyle) reported
from
Calgary, Alberta
@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Guillermo Manriquez
(@GuiManCam) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Lovejivan Sidhu
(@lovejivansidhu) reported
from
Calgary, Alberta
Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
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Jaimé Turner 🇨🇦✊🏿🌈🌎
(@jaimeturner) reported
from
Calgary, Alberta
@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Maple(poohpooh)&RJ🏒🥅🇨🇦
(@Rj_InCan_AB) reported
Gawd me paw is drowning in bills a $422.00 power bill and now telus is demanding $490.00 on top of there bill, if $280 sheez poor dad , I hope he has money for me treats ,I know dad will buy them , but I might havto share with him him , a food bank month he says
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cookingwithshaina 👩🏽🍳
(@cookingwshaina) reported
Even a manager I spoke to said it doesn’t make sense why the Wi-Fi gets worse with a booster. Why don’t you figure it out then, am I supposed to figure out how your tools and gadgets and ****** service works? Everyone at Telus is so ******* incompetent @TELUSsupport
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B
(@bessythemessy) reported
4. I mentioned meritocracy but seriously. Buat lah telus. Org dh fulfill segala criteria dah pass paper pun kne terminate, dhla xleh appeal. It's illogical. Make appeal pathways. Lantik based on ability. Multi source feedback from org2 they actually work with.
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Mack
(@vegasmacker) reported
@TELUS you guys should probably teach your door to door guys some tact. Nothing like my wife refusing what they’re offering and then the guy literally says “are you the queen of the castle or is their someone else we could talk to”. Makes me wanna cancel all my services.
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Edmund Acuto
(@edmundacuto94) reported
Now that Kenneys decimated the medical support system in Rural Alberta and offloaded his responsibilities onto Rural Municipalities - resulting in higher taxes he's now waxing poetic about jump starting Rural 'Broadband' which nobody could afford anyway - not at Telus prices!
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x - Coach Cal 🇨🇦🏴🇬🇧🏒🏈🥍
(@CoachCal99) reported
@primeyegre Bumped up internet pkg to get cheap @ShawInfo Mobile .... Unlimited data $25/mo they said .... Go to Pembina Prov Park and told we on "national" service cuz we're out of the "Shaw" service area (Edm, Red Deer, Calg basically) and only have 2gb of data/mo. Going back to Telus.
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Bob Sacamano
(@jackiemoon1224) reported
@Ticats @TELUS I'm truly disappointed as a new SSH, how little information I've been getting from the front office. I'm almost ready to cancel
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Alberta Political Accountability Hub (APAH)
(@AlbertaPAH) reported
It’s never been a matter of affordability for these companies, it’s a matter of profitability. Rural Alberta gets screwed bc we often don’t have a choice (I.e., in Camrose, your “choice” is just Telus), it costs a fortune, and service is fully unreliable.
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S1lentSymphony
(@S1lentSymphony) reported
@jrenyyc @sampsoncat86 @Crackmacs Cam confirm Telus having problems since just before 8am today
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Harami bhai
(@Haramibhai3) reported
@jkenney @YourAlberta That's great news. Hope it works out properly, I mean telus and shaw they both sucks hope this makes their customer service atleast better