Telus Outage Report in Cochrane, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Telus
Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (54%)
-
Phone (23%)
-
Wi-fi (10%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
-
Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
-
Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
-
Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
-
Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
-
Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
-
Jonah Boyar
(@___JONAH___) reported
from
Calgary, Alberta
Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.
-
Merle Underwood
(@merleun64233098) reported
from
Calgary, Alberta
They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
-
𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
-
Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
-
Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
-
Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
-
🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
-
Sleepless in YYC
(@kvlovely19) reported
from
Calgary, Alberta
This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.
-
crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
-
jlcw08
(@jlcw08) reported
from
Calgary, Alberta
at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
-
ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
-
Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
-
Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
-
What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
-
Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Maulik Doshi
(@maulikadoshi) reported
@TELUS is your network down ? No internet in Calgary ne
-
Blemi
(@Blemi) reported
omg the #Telus Bring Your Phone Back program is making me soooo anxious!! Worst decision i made 2 years ago!
-
yycwanderer
(@startupdba) reported
I need internet for my work. Can't even use my telus mobile data to tether to my pc. 4G is very slow.
-
Dallas Flexhaug
(@DallasFlexhaug) reported
@pipewrench80 @GlobalCalgary @TELUS and this: The Telus customer may need to have their Telus box reset, and should contact Telus customer service to help them with this.
-
Sheldonious
(@Sheldoniousmax) reported
@telus I got to say switching to fiber internet has been pretty disappointing so far. I didn't have half as many connectivity problems with my old cable router.
-
Rockhound
(@Rockhou41188997) reported
@TELUS come to tell us where the customer support our incompetence lie to your face and are nothing but a scum company
-
Sopwith
(@Sopwith_) reported
@TELUS 2/2 ..agent who answered said he only does US. Installer gave me a new number. Got slam dunked onto hold. Agent who answered filled out an “action request”, said I would hear back in 24 hours. Emailed the sales guy and told him to cancel the account and remove the system.
-
Ramona KN
(@ramonanijjar) reported
@TELUS @TELUSsupport do you have an update on how long this outage issue will take to resolve?? People still work from home 🥴 #yyc #telus
-
certified mouthbreather
(@fxckintwig) reported
telus is literally the ******* worst for getting scam calls. i have never gotten as many as i have since i’ve been with telus. this **** is going to be my thirteenth reason.
-
Ryan
(@ryantoy) reported
@HLef @TELUSsupport @RickYaeger +1 not devices. On Telus, total blackout - internet and TV down. Multiple reboots, no luck. NE Calgary.