Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Karone81 @TELUS Oh Telus has the best customer service!
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Spukx3369
(@spooky3369) reported
from
Calgary, Alberta
Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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Ken King⚡️
(@justkenking) reported
from
Calgary, Alberta
@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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Rich Hesketh
(@RichHesketh) reported
from
Calgary, Alberta
Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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Ryan Sauvé 🇨🇦 🚀💉💉💉
(@RyanSauve) reported
from
Calgary, Alberta
Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.
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Admir
(@CanadaP2P) reported
from
Calgary, Alberta
@TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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Jon Martin
(@JonMartinCalgar) reported
from
Calgary, Alberta
@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.
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Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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Jason P.
(@JasonPYYC) reported
from
Calgary, Alberta
@wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?
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Harold Cundal III
(@HaroldCundal) reported
from
Calgary, Alberta
You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
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rad ♿
(@The_Rad_Zone) reported
from
Calgary, Alberta
Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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Daniel Blatch
(@blatch_daniel) reported
from
Calgary, Alberta
@TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126
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Todd Sandrelli
(@ToddSandrelli) reported
from
Calgary, Alberta
@cmcalgary Damn good thing I’m with Telus then. ;)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Labelle
(@JenRLabelle) reported
@TELUS Automated phone system is crap. Your phone cables are currently hanging so low that they drag across our garage & pergola. We need a tech to come fix it. Is there a way to contact that will actually be useful? I'd hate to have to cut them to make it stop
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Arif Himani
(@ArifHimani) reported
@TELUSsupport telus you failed on your promise of delivering even a mediocre level of customer service and lost my trust completly in your competence. I need someone to take accountibility @telus enough is enough
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Cora Danielson
(@cora_danielson) reported
@TELUS so far today (only) i have spent 45 minutes trying to set up mobility business acct and move 4 lines over (only successful with one), and 2 hours trying to move my 1866 # from reseller to you (and still trying) HELP
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Forget 2050, Net F****d by 2022!
(@a_darkcorner) reported
@Donna_Thorp_ @Mikeggibbs They use Bell's 5G network out east and Bell uses Telus' 5G network on BC and Alberta. Telus is also trying to get into the health market.
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Michael Chapman
(@MrMdc1964) reported
@Rogers Will this work on the Telus network?
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Jennifer Alexander
(@Jennife20607486) reported
@ADT very frustrating. Alarm gone off for no reason (house not even armed) for 4 times last 2 weeks. Hours on the phone and gotten no where. Horrible customer service. Since Telus taken over this is a joke.
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Arif Himani
(@ArifHimani) reported
@TELUSsupport Someone has to do something, take responsibility and make proper compensation for all the trouble I have been going through for making the worst decision of trusting telus and signing up for cellphone service yet to be delivered but seems highly unlikely
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Trish Thornton
(@TrishMuskoka) reported
@Donna_Thorp_ @Mikeggibbs Me too...never had an issue with Telus mobility
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Charles-Henri Sanson
(@SeachSanson) reported
Just finished a screening call with @TELUS, what an absolute joke. 1st the HR was supposed to call me on Friday, but never had the call and contacted me on wednesday and apologized for not calling me. We got a call today, proposing 23k for a job with a working amplitude
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Hoyes Michalos
(@HoyesMichalos) reported
If you're a Telus customer, monitor your credit card statement: