Telus

Telus Outage Report in Cochrane, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 03/12/2026 16:20

March 12: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • Ryanlambert11 Ryan Lambert (@Ryanlambert11) reported from Calgary, Alberta

    @aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, Alberta

    So customers of Telus Mobility, widespread outage of contacting 911

  • coachkenking Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • kencrook Ken Crook (@kencrook) reported from Calgary, Alberta

    I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @asadyyc @TELUS It’s just terrible

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.

  • hangarcat Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • MsCoddington Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    @TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.

  • Jonleescholes յσηαϯհαη (@Jonleescholes) reported from Calgary, Alberta

    I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus

  • oopsatallie dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

  • david06243894 David Murray (@david06243894) reported from Calgary, Alberta

    You dam well know there is support, especially from Telus! Stop grand standing!

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!

  • CaitThompson2 Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • joshee Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

  • tgims16 Tamara Gimon (@tgims16) reported from Calgary, Alberta

    @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JHuddleston67 Jenny Huddleston (@JHuddleston67) reported

    @Karens_Red_Pony I watch on VOD. I should cancel TELUS and stream Instead.

  • dave316 dave316 (@dave316) reported

    I am so fed up with @Telus. All I get is telemarketing calls on my landline & a lot of them are from @Telus. Tell them to quit calling & a couple of months later they are back. Time to cancel my landline of 60 years.

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @Bell I thought Telus was bad until I discovered the Nightmare that is Bell.

  • djrhynoyvr Ryan Jarvis (@djrhynoyvr) reported

    Was skeptical about the #purefibre from @TELUS from friends’ experience. Sure enough after the tech leaves, it’s not working. Was nice and fast for 10 mins. Give me my old internet back...or maybe time for Shaw or an independent. @TELUSsupport

  • LawyerBuchanan Dennis Buchanan (@LawyerBuchanan) reported

    @BridgieCasey @TELUS I don't know how to get them to stop calling you while you're a subscriber. If you cancel, however, then after a time they're going to start calling you again to try to get you back...and THAT can be stopped with a PIPEDA notice to get rid of your personal information.

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @BartHuskie I work for the Telus Canada D2C team! Shoot me a message and I can see if we could help you out with some of your internet issues!

  • firewall17 mhel babon (@firewall17) reported

    @PLDT_Cares the phone number of my account is 89618473 provide by our company telus and its under my name you can check that service is not working for more than 3 weeks...they dont give me the account number but that is under my name imelda L. Babon

  • zehiphoppirate seadeearrr (@zehiphoppirate) reported

    @BridgieCasey @TELUS Once had same issue with Fido. Use your inner Karen and call customer service to be removed from all marketing, if agent pushes back get an escalation. Put me through to retention works as well.

  • rogerdoger991 Roger Marple (@rogerdoger991) reported

    @BridgieCasey @TELUS I had the same problem. Been a @Telus customer for a long time and over all I'm very pleased with them. I suggest emailing their customer service and mention if they wish to keep you as a customer to remove your name from their marketing people. Worked for me...

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @stevendrowe I work for the Telus Canada D2C team! Shoot me a message and I could see if we can help you out with your bad services!