Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Ken Crook
(@kencrook) reported
from
Calgary, Alberta
I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
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Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
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░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
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Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
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Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
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Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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kingbertron420
(@kingbertron420) reported
@TELUS @TELUSsupport ehy am I paying 90$ a month for cable to get the sports packages and then be met with region locked games. I might as well cancel my cable and just get centre ice
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A 🥞
(@lyshawins) reported
I am so throughly disgusted with the lack of customer service provided by Telus. The WORST service provider I have ever had the displeasure of working with. 8 months, 3 major issues and even in the process of cancelling the issues keep on coming. Lies and incompetence all around
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Paul Bellefleur
(@paulcatt) reported
@StephenPunwasi Telus treat their employees in their Manila call centres very well. So the CSRs tell me. They even import Africans to work there rather than pay for French-speaking Canadians.
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Patrick Bowman
(@pbowmanwpg) reported
@sherissezip Please tell us the design for a "non-free" system, & how that helps. I'm serious - I am interested in great ideas about how to improve it. I have a few myself. I just can't see making a crappier system for the poor & a better one for those that pay Telus a tithe as the solution
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J. J. Trollbooth
(@Trollbooth) reported
@TELUSsupport Is this the standard of care you put forth in your customer service? Need answers. I even DM’d this account. #Edmonton #telus #isp @CRTCeng
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RedSkar
(@officialredskar) reported
@Shawhelp Just fix your internet, it’s literally garbage. I’m gonna switch to Telus instead
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AMM
(@AMM18092000) reported
@koodo @TELUS Incoming calls do not ring and have dropped calls, weak signal and voice cuts out during calls we make.@koodo
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You, in the bushes.
(@youinthebushes) reported
@frozen @matpVI I'm convinced they are. After all- if their deliberate, unmitigated incompetence causes the healthcare system to collapse it's much easier to convince people that selling it to Telus is the solution. Then they can all get jobs at Telus...
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🌻WearAMask!
(@WearamaskI) reported
@theJagmeetSingh Then stop propping him up. This should be the line he CANNOT cross to keep your support. Doug Ford is a corrupt, morally bankrupt thug. He “LOST” 4.1 BILLION and has orchestrated ON’s healthcare collapse. All so Telus and Galen can make more $.
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Troy Collects Toys ✨
(@troyzaff_17) reported
Me with @TELUSsupport Telus: yeah I guess there’s nothing we can do for you now. Me: but Rogers is cheaper plus I’m getting more… @telus: I guess there’s nothing we can do for you. … I guess 20 years of service ain’t worth anything anymore.