Telus Outage Report in Cochrane, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (4%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Wi-fi | |
| Calgary |
||
| Calgary |
TV | |
| Calgary |
Phone | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
-
MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.
-
Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
-
Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
-
Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
-
Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
-
Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
-
Aggie
(@aggieloveseggs) reported
from
Calgary, Alberta
@allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.
-
Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
-
Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
-
𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
-
Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
-
ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
-
🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
-
Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
-
Merle Underwood
(@merleun64233098) reported
from
Calgary, Alberta
They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
-
What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
-
Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
-
crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
-
Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
-
jlcw08
(@jlcw08) reported
from
Calgary, Alberta
at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
He Who Trolls The Trolls
(@WhoTrollsTrolls) reported
@TELUS International **** telus day! Suck my nuts you crooked *****. Charging people for paying with a credit card. Notice how I've always paid on time and the full amount? Because it auto bills my credit card to make everyone's life easier. **** you
-
TinaJ
(@tina_j_) reported
@connordpeters @gar21_s @CBCNews and which company would that be, i pay telus ,shaw , rogers never any trouble, so which company?
-
Peter Kieser 🍁
(@pfak) reported
@chex383pub @Speedtest It's 2 links. 1 TELUS Fibre and 1 Shaw. Both 1Gbit/s. My internal network is actually my limit. Shaw has up to 1.5Gbit/s now, I believe. IIRC. Have 2 1GigE Links in LACP to my server, and 2 1GigE LACP links from my router to my network.
-
SᗩᗰIᖇᗩᕼ 🐞🇨🇦🇬🇾
(@ladybuggyal) reported
@HealthierLonger @CityNewsTO I love Telus service and customer service. Never have I ever had any issues with them. It’s just so expensive and passing another fee onto the customer when they make billions in profits? Not too happy about that!
-
Kwaku Mike
(@BiGMiKe_05) reported
Telus is fried! Charging customers a surcharge for paying bills with a credit card 🤮. That **** better not get approve!
-
Bob's your Uncle
(@livewire898) reported
@cferlisi @_pandawithavee_ @CityNewsTO Also think about this, Telus already knew they would have processing fees on credit cards so they would of accounted for that in their pricing plans on everyone. Now they are seeking to add that again to their pricing as another service fee.
-
Ryan M.
(@saskryan) reported
Dear @CRTCeng please do not let @TELUS charge their users a credit card processing fee. They make enough off users, and it all balances out. My plan just went up $15/month, yes it's for twice the data but I never maxed out my data before so I'm paying for a service I don't use.
-
James Wells
(@HealthierLonger) reported
@ladybuggyal @CityNewsTO Ya. I just switched to Telus because they offer better international roaming locations that Freedom. But my $55 government rate pales in comparison to Freedoms new $40 plans. Ugh! Freedom just has very crappy service in remote locations.
-
Hillary 🇺🇦
(@disco_hits) reported
WOW - My contract is up with my current provider and not wanting to be part Rogers or Bell, @Telus was my #1 option for a new provider... damn. Not anymore. You can afford the 1.5% if I choose to pay by credit card. Can you imagine if all retailers charged this?
-
Sockboy Must H@ng
(@Sockboy_) reported
@CTVNews Death by 1000 cuts. It's the corporate way! Just cancel your account and move on. @TELUS will lose far more in cancellations than they make on this scam.