Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.
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Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.
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jlcw08
(@jlcw08) reported
from
Calgary, Alberta
at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
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garycheung
(@destinyscurse) reported
from
Calgary, Alberta
How does Telus not have a phone support number or their business connect!!! #telus #fail
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Aggie
(@aggieloveseggs) reported
from
Calgary, Alberta
@allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.
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Nicole Mook
(@MookNicole) reported
from
Calgary, Alberta
@TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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Dave Olecko
(@DaveOlecko) reported
from
Calgary, Alberta
Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech
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Merle Underwood
(@merleun64233098) reported
from
Calgary, Alberta
They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Somerville
(@RobSomerville1) reported
@dustinchip96 #eastCentralAlberta We have service most of the time in our house. Step out of the house, there is none. We need to keep our land lines because cell service is so poor. Our Internet is with the cell phone, very expensive. We are a low population area, not a priority for @TELUS
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Dr. Nicole Sandblom 🇨🇦
(@NSandblom) reported
@JenLoveChem @CIndyMayGraham went down to the Telus centre! Maybe you heard. I hope you can get shot 1 soon 👍
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Motomom
(@Motomom128302) reported
@Telus we have been trying to get service at our new house for FOUR WEEKS!! FOUR!!! Every time we call we get some bullshit excuse!!! WORST company ever!!!! FOUR WEEKS!! Brutal! Lazy workers
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Motomom
(@Motomom128302) reported
I’m so tired I want to cry.. but heh @TELUSsupport reached out to me right away when I posted my tweet! Fingers crossed it gets fixed like yesterday! But they acted! Thank you Telus Support
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Alex Baizeau
(@alexBaizeau) reported
@minichate @TELUS They even asked me If I was sure that I didn't want to transfer that to a friend or family member. No Thank you :D! Would you like a contract that costs +$300 to cancel?
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Gurbaj Nanhar
(@GurbajN) reported
@TELUS are you gonna fix your internet or no?
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mr. m
(@Handler51) reported
@CrankyClair @REDBLACKS @TELUS Hard to disagree but hoping you are wrong. Like MTL in 19’, Everyone is writing them off. Fear is if they are that bad MD goes & a new GM comes in cleans house incl. a good coaching staff and the cycle continues. If vets aren’t good enough, bite the bullet and go with rookies.
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Kenny Trenton
(@RealKennyT) reported
I do not mind paying a little more for good customer service. With me moving in a week and @TELUS @TELUSsupport not answering my calls, it is time to switch!
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#MillennialLifeCrisis
(@veefourthree) reported
Working from home is great until @TELUSsupport internet goes down at 9:15 and you have a client zoom meeting at 9:30. Anyone else without Telus internet in #Calgary - NE?
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CrankyFrankClair🦋
(@CrankyClair) reported
@Handler51 @REDBLACKS @TELUS I think all those D guys are a wash compared to 2019 (other than Laing). Pruneau declining fast. OTs untested. Lapo will certainly help. And who can they beat? I see 5 wins max.