Telus

Telus Outage in Cochrane, Alberta

Some problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Cochrane come from postal codes T4C.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Cochrane, Alberta

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Cochrane and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 07/03/2022 16:40

July 03: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.96% Internet
  • Phone 15.10% Phone
  • Wi-fi 11.88% Wi-fi
  • TV 7.94% TV
  • E-mail 4.62% E-mail
  • Total Blackout 3.50% Total Blackout

Telus Outage Map Near Cochrane, Alberta

The most recent outage reports and issues originated from Calgary and Cochrane.

CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
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CanadaCalgary Internet

Telus in Cochrane, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:
  • blatch_daniel Daniel Blatch (@blatch_daniel) reported from Calgary, Alberta

    @TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126

  • CanadaP2P Admir (@CanadaP2P) reported from Calgary, Alberta

    @TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • JasonPYYC Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.

  • HaroldCundal Harold Cundal III (@HaroldCundal) reported from Calgary, Alberta

    You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Karone81 @TELUS Oh Telus has the best customer service!

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.

  • RyanSauve Ryan Sauvé 🇨🇦 🚀💉💉💉 (@RyanSauve) reported from Calgary, Alberta

    Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.

  • RichHesketh Rich Hesketh (@RichHesketh) reported from Calgary, Alberta

    Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?

  • JonMartinCalgar Jon Martin (@JonMartinCalgar) reported from Calgary, Alberta

    @SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.

  • jelliclecatsttv Jelli (@jelliclecatsttv) reported from Calgary, Alberta

    So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems

  • BreakawaySR Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported from Calgary, Alberta

    @debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?

  • CofDead1 C of Dead (@CofDead1) reported from Calgary, Alberta

    @mattmcqueen Damn, @telus

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • BcBestRate Hossein Mehrizy (@BcBestRate) reported

    @TELUSsupport I need a support tech call me ASAP! I have been #telus customer for 17 years and have over 10 products as well as 16 cellphone lines… just keep waiting and waiting for a simple task!!

  • iverglas iverglas (@iverglas) reported

    @Seriouslytwist3 @janetwagner21 Fireside chats! Poilievre apparently thinks he can make himself look like somebody with a blue collar & calluses. He's regular folks! In fact, he's never worked a day in his life... other than doing collections for Telus. The Hare's Hair: a true hack's hack.

  • danee_bourgeois Danee Bourgeois (@danee_bourgeois) reported

    Move has gone to ****. Ordered all services over a month ago, Now @TELUS says that my appointment has been moved to 3 days later after receiving confirmation, my gas is still not hooked up so no hot water, & no word from the moving company who was supposed to deliver today...

  • beemerichie Richard Beaton 🇨🇦🇺🇦 (@beemerichie) reported

    @DeondreSmiles Been with Telus 16 now and never had issue, they are expensive though but in terms of service not had too many issues.

  • FemaleDogAwwAww Iris (@FemaleDogAwwAww) reported

    Calling Telus customer service and being put on hold for an hour is the hatest discomfort I can ever be.

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • ssmgg lil G 🇮🇱 (@ssmgg) reported

    **** U TELUS. I HOPE U KNOW IM NOT PAYING INTERNET EVER AGAIN. AFTER THIS LAST WEEK. YALL GETTIN SUED

  • frempireak FrEmpireAA (@frempireak) reported

    @TELUSsupport Recently new to Telus and regretting my decision of switching mobility providers but I’ve escalated the issue and with Telus management with same result unfortunately

  • RobSheridan7 Rob Sheridan (@RobSheridan7) reported

    @tyleryphd @DeondreSmiles And its Telus’ network Koodo uses. Same company.

  • hahajoyjoy hahajoyjoy (@hahajoyjoy) reported

    @TELUSsupport How would I know if the server issue is fixed? Do I spend $$ on portable mywifi or trust Telus internet is steady again? How would I know @TELUS? #yyc