Telus Outage Report in Cochrane, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Cochrane come from postal codes T4C.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Jonah Boyar
(@___JONAH___) reported
from
Calgary, Alberta
Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.
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What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
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Calgary K
(@M_KWAD) reported
from
Calgary, Alberta
@PromisedMePie Never, ever happens on TELUS. Also, not on iMessage ;)
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
Ok Telus network is back, but the 3g towers are still dead, only the H is up.
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.
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Trond Frantzen
(@TrondFrantzen) reported
from
Calgary, Alberta
It’s now been 1hr and 26mins, waiting for @Telus to pick up and help. It would probably be more fruitful for me to wait for Godot. #Hello #AreYouThere #fail
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Sleepless in YYC
(@kvlovely19) reported
from
Calgary, Alberta
This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.
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Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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DustinΞats
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Madeleine Natale
(@madeleine_natal) reported
from
Calgary, Alberta
@JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.
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🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
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Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie🇨🇦 🍫
(@jmneave) reported
@JayIsPainting @Shawhelp I switched to Telus a few years ago and have no regrets. They just sent someone out to check our lines as there have been issues in my area. They called me to provide better service and send a tech! #nocomplaints
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Randy Cap
(@RandyInbBlock) reported
@RogersHelps Ever since I switched to Telus yesterday, my service has been spot on.
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The cake charmer
(@TheeMokonzi) reported
Telus is offering 50GB of internet for 90 + unlimited calls and texting in Canada and in the US And I currently pay 90$ for 15GB. And every month I go to the US, the bill is 150$. I think ******** not
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MS
(@slackn420) reported
@RogersHelps Go Telus. Rogers had my service for 2 weeks, once I realized I couldn't get service at my workplace where Telus and bell have full signal, same with AT&T across the lake, I left. Wouldn't connect to bell or Telus towers cause Rogers "has one in the area" although it doesn't reach
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CryptooooTunaaaa
(@crypto_tunaaaa) reported
@TELUS has to be the worst company I’ve ever dealt with in my life.
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Peter Rainford
(@rainypete) reported
@KX947 After sparring with Telus and Bell I'm over it. They all are horrible because the CRTC limits our options. Since I can take my number wherever I go my allegiance is wherever the price is best for me.
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Ismail SAHIL
(@ismailsahil_) reported
@MobileSyrup I have tested both Telus and Bell worse service this can happen to any network
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Customer Service
(@RodPowers4you) reported
@bellab2181 @TELUS As a a Telus shareholder please go find another provider. You are the worst kind of customer. Every time you call Telus it's costs the company money. Which in turn can affect my dividenend. Go to Rogers instead.
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Silvana
(@silvanakingsl) reported
@davidcheyne We know this was something nefarious. I know this was practice run for what is coming. Like you said I am sure it will be telus, Bell next, this is bigger than just a regular outage. Rogers is owned by Blackrock and Vanguard what does that tell you?
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Onegoalgame
(@rtaylor999) reported
@Rogers is such a terrible company, switched to telus a long time ago and its not even close regarding customer service.