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Telus

Telus Outage Report in Colborne, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Colborne, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Colborne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GRNovak
    ๐Ÿ‡จ๐Ÿ‡ฆGregory Novak ๐Ÿ (@GRNovak) reported

    I just switched my familyโ€™s services to @Telus after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller IDโ€™s? Something their competitors have no issue with. Am I understanding this correctly?

  • malcolm8
    Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • ryancoleman
    Ryan Coleman (@ryancoleman) reported

    @naimaharg @TELUS Yeah the script was awful and wasnโ€™t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer

  • thatgirlxo
    ๐•‚๐•ƒ๐”ฝ๐Ÿซถ ๐•„๐•’๐•ž๐•’ ๐•ฅ๐•  ๐•“๐•– ~ ๐”น๐• ๐•ช ๐•ž๐• ๐•ž x1๐Ÿงธ๐Ÿ’™ (@thatgirlxo) reported

    Having to switch from my S21+ 5G to an LG G4 sucks so badly! I can't even make out what the emojis are. It's outrageous $475 for a new screen. But, had telus told me my device care didn't cover anything anymore, i would've gotten it fixed for $40/mo. ๐Ÿ˜ 

  • KatieIBLNathan1
    Katie I. B. L. Nathan (@KatieIBLNathan1) reported

    @TELUS @Telus their mistake. They put me through to Web services and I speak to Kathe who says โ€œno, we canโ€™t fix this You need customer care.โ€ She says she will get customer service on the phone and explain the situation before she transfers me. Seconds later I am transferredโ€ฆcontโ€™d

  • malcolm8
    Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • Freedompatodos
    Polo (@Freedompatodos) reported

    @kooptroop77 @TELUSsupport Cancel telus! They steal money from their clients

  • BestmanBiker
    RBestman (@BestmanBiker) reported

    Anybody else in SW calgary experiencing @TELUS outage? @TELUSsupport

  • Freedompatodos
    Polo (@Freedompatodos) reported

    @martbean66 @TELUSsupport Cancel telus! They steal money from their clients!

  • TwittleAir
    Air ๐Ÿณ๐Ÿ‹ (@TwittleAir) reported

    @IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good