Telus

Telus Outage Report in Collingwood, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Collingwood, Ontario 11/23/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Chathamboy12 Chathamboy12 (@Chathamboy12) reported

    Wow!! Pretty **** up for @TELUS I want to upgrade my devices on my account offer 0$ for 2 year term. That fine but when you go to check out they slam you with taxes on your device. That new cause for 8 years I have upgraded my phone and I never paid any taxes for my phone

  • tobiicheung Tobi Cheung (@tobiicheung) reported

    2 and a half hours later, I GET HUNG UP ON. WTF. @TELUS @TELUSsupport

  • DarrylGittins DarrylGittins (@DarrylGittins) reported

    @Mediaglutton @TELUSsupport Ideas? Switch to Shaw. Their customer support is actually pretty good. And miraculously, they have figured out the call back thing. Telus has nothing but contempt for customers.

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport

  • treesrch Patricia Greber 🇨🇦 (@treesrch) reported

    @TELUS your customer service is deplorable. 1. My Mom had to call 3 times a couple of weeks ago because she kept getting hung up on after waiting an hour. 2. On Friday I called to get service and after an hour of waiting on hold the person hung up on me, no call back. Cont.

  • kittykat4512 Linda L Sear AKA 'Kat Mom' (@kittykat4512) reported

    Sigh...if ONLY I could catch a much needed financial break and be able to pay General Credit Services the $1928.19 I owe to their 'client' TELUS Wireline (my old debt) when it was under my name for our home services like internet/cable/home phone. Would help make for a Merry XMas

  • JeremyLavalley1 Jeremy (@JeremyLavalley1) reported

    @DustyFootDre @CFL @TELUS This year in Regina would have thrown a party like never seen before 😩😩. Still can’t believe this Covid stuff happened.

  • martinrivard Martin Rivard (@martinrivard) reported

    @TELUS service down in Squamish?

  • kinsonalley Allyssia Atkinson 🇨🇦 (@kinsonalley) reported

    @TELUSsupport Telus: “Get a phone for $0 down, free shipping, and pay $X monthly on top of our already expensive plans ONLY if you agree to return the phone in 2 years or pay $580 to keep it. Oh, plus, we’ll charge $200 in tax upfront, even though you agree to give the phone back.”

  • tobiicheung Tobi Cheung (@tobiicheung) reported

    So what you're saying is that not 1 of the 3 technicians that have been at my house have notice that THE BRIGHT YELLOW ETHERNET CABLES USED TO CONNECT MY INTERNET IS NOT GOOD EOUGH AND CANNOT SUPPORT MY BANDWIDTH. A CABLE. @TELUS @TELUSsupport