Telus Outage Report in Collingwood, Ontario
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Collingwood, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Collingwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Telus
Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Petersen (@ericpet) reported@Wildsau @TELUS It's good most of the time, but the wifi has always been atrocious...likely a hardware issue more than anything. Lately it's been brutal wired as well.
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Aaron (@SchueyF1) reported@johnsonbecky @TELUS A friend has been dealing with issues with Telus for well over a month. Shes pretty much lost her mind 🤪
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Wild Wil (@13WILDWIL) reported@CFOXvan hey guys! I'm sending g this in hopes we can get the world famous CFOX on our telus optics running again. I have checked with a few other telus users and they have the same issue. Would love to listen to you guys in house.
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported@TELUSsupport But I'm being told that you've blocked our devices. All your subscribers devices are non Telus devices as you don't rent them out. With BYOD you can't ethically restrict our access to the service and you staff need better training when we choose to sign BYOD deals. Shame.
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Peter Kieser 🍁 (@pfak) reported@PhillenniumLine Kinda like how TELUS refused to enable VoLTE on my account because I didn't waste money on one of their ****** phones. **** Canadian telecos.
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Tom Sedens (@Wildsau) reported@ericpet What are you using for wifi - their router? We have a Telus Boost system (4 nodes) and it is amazing. Our neighbours’ Shaw went down and they “borrowed” our wifi for a couple of days and were getting 160 Mbps at their place.
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Tom Sedens (@Wildsau) reported@ericpet @TELUS I think your experience is an anomaly. We have had Telus fibre for a long time and it has literally never went down in all these years. Same with anyone else we’ve talked to it about. Sucks that it’s not perfect for you. 😔
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Never Ending Radical Dude 🏴☠️ (@The_Rad_Zone) reported@CanadianGuy55 My friend lose service with Telus when a crew doing renos next door cut the wrong cable. It took a month for them to fix it and many more for his comic book store to recover.
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Dr. Gideon Christian (@ProfXtian) reportedHi @Telus, thought setting up a home internet service with you guys was as easy as a phone call. Nope. For days now, been spending hours seeking the “privilege” of speaking with one of your rep to set up a home internet. No luck. @TELUSsupport
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Flatulent Tweets (@FlatulentTweets) reportedHow stupid is it that @TELUS / @TELUSsupport doesn’t have anyone I can talk to at 8:30 on a Friday night. Isn’t this partly why I pay so much for internet.