Telus

Telus Outage Report in Collingwood, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Collingwood, Ontario 01/17/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Deirdre_L Deirdre L (@Deirdre_L) reported

    @NWong604 @WikiDocJames Interesting! Then those stats should be close to hand! It's like talking to a Telus "customer support" agent, when listening to PHO.

  • natswhiseky Natalie (@natswhiseky) reported

    @TELUSsupport @TELUS can you throw me a bone? I’ve been on hold for over an hr (after being disconnected once already). My mytelus account won’t work, I have one day off and don’t want to spend the whole day on hold fixing a billing issue. How do I arrange a call back?

  • jr_knit JR-Knit (Ryan) (@jr_knit) reported

    @TELUSsupport is Telus Pik TV having issues today? It isn’t loading at the moment on my Apple TV?

  • curiosityone ali mohammad (@curiosityone) reported

    @thenorthaspoken I am in Gaspè Quebec, I am working for Telus Quebec now, and traveling in Quebec is my part of job, I have wavier for lockdown in Quebec, which won’t work in Ontario, and Ontario is going into lockdown from tonight. So it sucks.

  • jasonkovac3 Jason Kovac (@jasonkovac3) reported

    @TELUS @TELUSBusiness you guys do nothing and don't give any Black Friday Deals for your existing customers. what a shame. what i heard from support tell me is that Telus LOVES to bring in new customers and give them amazing deals, but what about treating you existing ones. 😢

  • DarrylGittins DarrylGittins (@DarrylGittins) reported

    @Mediaglutton @TELUSsupport Ideas? Switch to Shaw. Their customer support is actually pretty good. And miraculously, they have figured out the call back thing. Telus has nothing but contempt for customers.

  • kinsonalley Allyssia Atkinson 🇨🇦 (@kinsonalley) reported

    @TELUSsupport Telus: “Get a phone for $0 down, free shipping, and pay $X monthly on top of our already expensive plans ONLY if you agree to return the phone in 2 years or pay $580 to keep it. Oh, plus, we’ll charge $200 in tax upfront, even though you agree to give the phone back.”

  • kittykat4512 Linda L Sear AKA 'Kat Mom' (@kittykat4512) reported

    Sigh...if ONLY I could catch a much needed financial break and be able to pay General Credit Services the $1928.19 I owe to their 'client' TELUS Wireline (my old debt) when it was under my name for our home services like internet/cable/home phone. Would help make for a Merry XMas

  • DarrylGittins DarrylGittins (@DarrylGittins) reported

    @Mediaglutton @TELUSsupport Telus has the most abominable service. I used to use Telus mobile, phone, and internet. I cancelled all three on different occasions because of awful experiences with their support. And the kicker is they keep coming to my door claiming their support problems are fixed. NOT!!

  • Cheri_L_S Cheri S (@Cheri_L_S) reported from Victoria, British Columbia

    Telus has made 0 attempt to contact me about my TV taking longer than the "few weeks" promised when I signed up 16 wks ago. I was told weeks ago there was a Covid related delay & that someone would contact me. No contact. No stock problems @ Bestbuy. Where is my TV? @TELUSsupport