Telus

Telus Outage Report in Collingwood, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Collingwood, Ontario 11/25/2025 17:40

November 25: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • theBestBlock Block (@theBestBlock) reported

    @Tarzan_Stan_ @BambroughKevin Maybe people are gonna leave Rogers after this major incident outage. Long Telus and Bell!

  • MarcoCabral3 Marcatzo (@MarcoCabral3) reported

    @merry123459 I just never put all my eggs into one basket. My internet is with Rogers but my cellphone service is with Telus. I was still able to use my data to do whatever I needed to do online. Can you imagine if I didn't do that?

  • JimJohannsson Jim Johannsson (@JimJohannsson) reported

    @natnewswatch Thanks for putting Rogers network outage into perspective. It doesn’t happened often but telecom networks do fail. I’m in western Canada on TELUS and if I hadn’t seen the news I would never have heard about the Rogers outage.

  • Doobyscoo1234 Scott C (@Doobyscoo1234) reported

    @TaraBull808 it was more to do with Rogers phone service. Made Interac unavail in most areas(and mobile access was down). My Telus service ran smooth sailing but i needed cash to get anything from a storefront

  • DimeDroppa83 JC (@DimeDroppa83) reported

    @RogersHelps @Rogers Reporting live from Metro Vancouver, none of my apps work and I cannot text message. Can only make phone calls and that’s SLOW. Figure it out or I’m breaking up with you and going to @TELUS

  • JoelProsser Joel Prosser (@JoelProsser) reported

    @David_Moscrop *I say by choice, b/c if the Shaw merger goes through, my choices in BC for internet are Telus’s (who only escape the poll b/c of their Western focused footprint) subpar offerings, or keeping my existing great fibre service after it transitions from Shaw to Rogers post merger

  • ECat0 Elaine (@ECat0) reported

    I think the major providers Bell,Rodgers,Telus..need to understand how inconvient it is to not have service..come up with a plan for one service when down to piggy back onto another (for their customers)..it's only fair!!

  • reaktor_field ReaktorField (@reaktor_field) reported

    @tcheramy Agreed. But that won't happen internally. Great pressure needs to happen on the outside so that this *never* happens again. Not only with Rogers, but wit the rest of the Big Three that are Telus and Bell. But I have no hopes of that happening, especially with a gutless CRTC.

  • blueskycabo Jim Korchinski (@blueskycabo) reported

    @ctvedmonton Eastern Canada was paralyzed by this outage - this is an issue when you have too few service providers that you cant even call it an oligopoly - it seems that China could have its way with Canada and our oil just by shutting down mother bell, rogers and telus with one keystroke

  • sarrahh011 sarrahh01 🇨🇦🌻 (@sarrahh011) reported

    @LeafsLoyalty Nightmare. I have Bell internet so thankfully I had some communication during the outage. Don't want to put all my eggs in one basket but might switch the phone to Telus to spread it around. It's absolutely infuriating.