Telus

Telus Outage Report in Collingwood, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Collingwood, Ontario 12/12/2025 20:10

December 12: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aschtun ashton 🍜 (@aschtun) reported

    suddenly there’s No Service on my phone 👀 @TELUSsupport #telus

  • zoeyivycarey Zoey Ivy Carey (@zoeyivycarey) reported

    @ItsDeanBlundell @Rogers Bell has to be close if not tied with rogers for the worst. Personally I find Telus to be the best of the worst but only marginally.

  • MyTechGenie 𝐌𝐲 𝐓𝐞𝐜𝐡𝐆𝐞𝐧𝐢𝐞 🧞‍♀️ (@MyTechGenie) reported

    .@TELUS your website is full of 502 errors. It’s a real challenge right now to work with you

  • craftygal1965 Cora Shaw (@craftygal1965) reported

    @HTTOrganizers @W_Asherah I googled but it goes to the US link. Telus has MyCare but my husband is concerned about issues such as Data breaches (IT guy) and privacy. It started during the early part of the pandemic.

  • djtem DJT (@djtem) reported

    @TELUSsupport Reboot was successful, thank you. Now if I could fix the 502 Bad Gateway message on my tablet when I try to access my Telus account on my Samsung tablet, I would be happy. (no problem with my iMac)

  • brxnt17 brant🖤🎸 (@brxnt17) reported

    telus sucks my god.

  • robindanilo2218 Robin Danilo (@robindanilo2218) reported

    @TELUSsupport it was so easy to tie my wallet to Telus and so complicated to go out and end a relationship, now I owe a little more than $500 and my credit record is threatened, when calling customer service it takes a long time to answer, and from so many numbers to call.

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @dbiggs0001 @frankie_tik @carinbondar The doorbell camera I have is Zmodo. Quite inexpensive to get cloud storage. Costs me $5/month for 7 days of storage, or $10/month for a month's storage. It isn't the most popular but was the best resolution for the money. The security system is Telus- was required for insurance

  • craftygal1965 Cora Shaw (@craftygal1965) reported

    @HTTOrganizers @W_Asherah I’m not sure. We use Telus for everything else. He also has done Zoom meetings but there had been issues at the beginning for programs that thrive on anonymity which is directly in the title. People actually caused havoc for the group meetings.

  • pattersonbrands Rich Patterson (@pattersonbrands) reported

    @TELUS Hmmm, any #fibre issues this morning. My office in #newwest #newwestminster now on 90mbps DL and 10mbps UL, which is way off your serv promise...