Telus

Telus Outage Report in Collingwood, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Collingwood, Ontario 03/21/2026 18:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lyteforce Chris Golden (@lyteforce) reported

    I'm seriously at a loss with @TELUS. The only thing that I can see they've followed through on is @TELUSsupport asking for an escalation follow-up. Yet the person who called me this morning just told me only one person in the company can help me and they are off today. 1/2

  • AnnaGreenwoodL1 Anna Greenwood-Lee (@AnnaGreenwoodL1) reported

    @daringibson1 @TELUS @ShawInfo If they could extend the $10 internet to everyone who qualifies for the city's fair entry program that would help

  • Harmin87 HC (@Harmin87) reported

    It's why I ported numbers over to @TELUS. The economics of business show it is cheaper/better to maintain an existing customer than a new one, despite what new activation fees would have you believe. All @Rogers has done is lose out on an on-time paying loyal customer of 17 years

  • DartmouthDogs Sing Blue Silver (@DartmouthDogs) reported

    @regdns @Kayeishness @Roscopcoletrain Do NOT cancel your numbers with Telus before you get an answer. Call the CRTC as well. It could be that the new place isn't up to date on rulings and procedure. They should be, but it's possible a new person may not know. I don't think carriers get bonuses for new numbers...

  • mediarz mediar (@mediarz) reported

    So Telus, it's been over 18 hours, there is no change in my outage, your outage website is not working, your technicians don't have any information because there's no notes on your outage boards. Goodbye

  • mediarz mediar (@mediarz) reported

    @geekgurlBC @TELUS @TELUSsupport Yep and the internet is still down...

  • AmberLaiird Ambizyy (@AmberLaiird) reported

    Staying on hold with Telus is a real pain, makes me want to have a drink of milk and ****@my self all day...

  • mediarz mediar (@mediarz) reported

    @Lavshep @TELUS @TELUSsupport The best part is that Telus cut back their support hours, it ends at 7:00 p.m. PT. They claim it's because of covid, yet they could have people working for home until the normal 9:00 or 11:00pm pt like it was before.

  • Sahamchi Sahamchi (@Sahamchi) reported

    @TELUS *worst

  • lyteforce Chris Golden (@lyteforce) reported

    Back when I worked for Team Blue in the training team, I had a new hire explain how she hoped she never had to deal with me in an escalated situation. I hope she doesn't work at Telus these days and happened to call Mr. Golden.