Telus Outage Report in Comox, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Comox, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Comox, British Columbia
The most recent Telus outage reports came from the following cities: Courtenay and Hornby Island.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Hornby Island |
Phone | |
| Courtenay |
Phone | |
| Hornby Island |
Phone | |
| Courtenay |
Internet | |
| Courtenay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Comox, British Columbia
Latest outage, problems and issue reports in Comox and nearby locations:
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
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Rob Goblin 🎃👻💀
(@twistystacherun) reported
from
Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
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Mike Hogan 🇺🇦
(@Malcha_Marg) reported
from
Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bava Batra 🇺🇸 🇬🇧 🇨🇦
(@bava_batra) reported
@MarkKafka @TELUSsupport @TELUS Been 3 mths of intermittent TV and Internet connectivity after 1.5 months of major acc't issues, none of which were attended to properly. After waiting over 1+ hours every time I've attempted a call to Cus.Serv. when I don't give up I get someone in the Philippines who can't help
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Priti Obhrai-Martin
(@pritimama) reported
@TELUS also your mobile app is so archane and full of bugs. Please help me figure this out today. I am not waiting another 6 months.
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West Strong
(@krf248nm) reported
@ShawInfo As a long-term customer, I got over-charged after cancellation plus a threatening letter to pass it to a collection agency. Your custom service is as bad as Telus 20 years ago. People, if Shaw was good before, try not to deal with them now.
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Michael Gallagher
(@radarssbm) reported
Honestly why is every single ISP just ******* terrible??? @TELUS I've tried to fix so many of your problems and you just keep using the same old contact info literally what is wrong with you guys
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Jigar Patel
(@jigarshivv) reported
@TELUSsupport @TELUS pathetic service and customer support. Got the contract for Wifi back in November 2020 and today after over 1 month of follow ups, your teams says it will another 4-5 months to get service to my house? Are you kidding me?
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darrylcn
(@darrylcn) reported
@koodo Hi, I just ported my number to Telus - do I have to do anything else to cancel my Koodo account? Thanks!
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Lori King
(@1loriking) reported
@ElkeBabiuk @MgS_2011 @suepeac The dr they're pushing runs app for medication switching so likely linked to pharma, but suspect this more about legalization of **** and our poor kids trope appeal to parents to use app. I use to like telus, but this health data stuff is creeping me out big.
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David Nguyen (Competition Act - Antitrust)
(@DavidAntitrust) reported
I lost over +5000 pics on my phone all evidence. Telus = expensive as **** carrier. Android powers this phone. Windows os runs my PC.
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Tobacco Outlet Cigar
(@TobaccoOUTLETca) reported
@TELUS @byfield55 @FriendlyFuture We have been waiting for 6 weeks and dozens of attempts and hours on hold to get a response on a contract we did not accept. It seems impossible to resolve any issue by the channels provided.
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TELUS Health
(@TELUSHealth) reported
@mikeinthevalley @TELUS @annedrewa We’re sorry to hear about the issues. Could you kindly DM us your contact info and we will have someone from the team contact you.