Telus

Telus Outage Report in Comox, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Comox, British Columbia 02/05/2026 06:25

February 05: Problems at Telus

Telus is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Comox, British Columbia

The most recent Telus outage reports came from the following cities: Hornby Island and Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaHornby Island Phone
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaHornby Island Phone
CanadaCourtenay Internet
CanadaDenman Island TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Comox, British Columbia

Latest outage, problems and issue reports in Comox and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisGuyHarvey Chris Harvey (@ThisGuyHarvey) reported

    I don't usually take to social media to voice my displeasure, but my word @TELUS, you have some of the worst, piss poor customer service I have ever experienced. #CustomerServiceFail

  • Midusza_ Midusza (@Midusza_) reported

    @TELUS ’m then informed there’s essentially nothing they can do as I’m outside my 30 days of cancellation. Meaning I either have to pay for two lines or cancel my old phone number. What an absolute joke.

  • coachworth Jonas Worth (@coachworth) reported

    And thanks for the two year contract on TV that I didn't order. I don't even have TV service but you unilaterally added it for 2 years. Do you even know how a contract works? It requires two parties to agree. @TELUS This is why Canada needs competition in the comms biz. #Telus

  • kalpesh_desai Kalpesh Desai (@kalpesh_desai) reported

    @TELUSsupport facing a issue with TELUS mobile, rebooted many times but not able to connect with network. Located in Surrey BC

  • JabberwockyP Jabberwocky (@JabberwockyP) reported

    @SassBot69 @RomeTimed @theJagmeetSingh Yeah. However, it wasn't just SaskTel and MTS that offered those prices. Rogers, Bell, and Telus matched. So that leaves 2 possibilities. Either they lost money on providing service there for that price (gouging the rest of us to make up for it) or it was still profitable.

  • MyTruthMyBody warehousewilly51 #FUT #BanishTheFourHorsemen (@MyTruthMyBody) reported

    @TELUS Canada is responsible for 1.6% of 0.04%. Let that fact sink in....get the picture. We in Canada as in most of the World are @ 0 Co@ Emissions and have been. THERE IS NO Co2 Climate Crisis. You claim to be up to date, look into Geoengineering. Your asleep or part of the problem.

  • MandroStar cmptrrmike (@MandroStar) reported

    @Bell Bell was the worst cell phone company I’ve used in my life. Switched to Telus and they’ve been great

  • kylemurray90 Surrey Murray (@kylemurray90) reported

    @TELUS is there an outage in Newton area of Surrey, BC?

  • Grimpster Yours truly (@Grimpster) reported

    @JpGagliardi @Concern70732755 @PierrePoilievre Never really employed per se. He had maybe a year as a collector for Telus on business accounts.. and "maybe'" wrote for a small paper in AB. Other than that? He's been a highly paid MP since 2004.. He's locked in for a full GOLD pension & had that by age 31. Maybe a rethink?

  • Midusza_ Midusza (@Midusza_) reported

    @TELUS Due to midnights, it took me a bit to call as their customer service is only open till 7 PM each day. I call.