Telus outages and service status in Comox, British Columbia

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Comox, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay, and Hornby Island.

City	Problem Type	Report Time
Courtenay	Internet	2 months ago
Hornby Island	Phone	2 months ago
Courtenay	Phone	2 months ago

Community Discussion

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Telus Issues Reports Near Comox, British Columbia

Latest outage, problems and issue reports in Comox and nearby locations:

• 
  Mike Hogan 🇺🇦 (@Malcha_Marg) reported 4 minutes ago from Courtenay, British Columbia

  I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

• 
  Chris Wardman (@chris_wardman) reported 5 minutes ago from Denman Island, British Columbia

  Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

• 
  Chris Wardman (@chris_wardman) reported 13 minutes ago from Denman Island, British Columbia

  Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

• 
  Rob Goblin 🎃👻💀 (@twistystacherun) reported 57 minutes ago from Courtenay, British Columbia

  Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine 🇨🇦 Dix 🇬🇱 (@downhomesunset) reported 8 minutes ago

  @ezdz15 @Garnet_2203 Telus healthcare is awful.

• 
  Indiana Jones (@nuocmami28) reported 8 minutes ago

  @TELUS why doesn’t your service actually work and why is it that when I have a problem I am talking to someone from a different country who doesn’t seem to know what’s going on 99% of the time?

• 
  chanduuuuu (@chanduuu_cs) reported 13 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Nancee Droo (@NanceeDroo) reported 13 minutes ago

  I have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.

• 
  saying arigato at uniqlo checkout (@bovineflu) reported 16 minutes ago

  sad they're tearing down the telus building on boundary, probably to turn it into some heinous-looking condos

• 
  187 (@7ydro) reported 18 minutes ago

  bro i called telus twice for a specific 100gb plan these mfs gave me 175gb then now 250gb man what ******** is going on

• 
  Canadian❤️ (@SoNaCanada) reported 18 minutes ago

  @TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.

• 
  Derek Elliott, Libertarian (@Elect_Elliott) reported 22 minutes ago

  @jbrredux2 @nopenotnathan @avilewis One can't steal something that is handed over voluntarily. Get rid of the bureaucracy and all the unneeded red tape and anyone could start a company to compete and undercut bad companies. Telus, Bell, and Rogers have ZERO incentive to change thanks to cronyism.

• 
  itsmeforsure(DB) (@yesitismeagainz) reported 22 minutes ago

  @PhooeysPhosters I love. We are rural and beats telus crap all to hell....

• 
  Rob Cornwall (@kidco_Rob2025) reported 25 minutes ago

  @GlobalCalgary what is going on with the news. I watch daily and it’s all messed up. There’s a glitch happening with the service. It’s all scrambled, not sure if it’s a Telus thing or a Global thing. I’ve had to switch to CTV a few times(which I don’t enjoy).