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Telus

Telus Outage Report in Comox, British Columbia

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Comox, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay, and Hornby Island.

CityProblem TypeReport Time
Courtenay Internet 1 month ago
Hornby Island Phone 1 month ago
Courtenay Phone 2 months ago
Hornby Island Phone 4 months ago
Courtenay Internet 4 months ago
Courtenay E-mail 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Comox, British Columbia

Latest outage, problems and issue reports in Comox and nearby locations:

  • twistystacherun
    Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman
    Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • Malcha_Marg
    Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • chris_wardman
    Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephan78054606
    Stephanie Jones (@Stephan78054606) reported

    @AboutRogers A one day day credit that is what you expect to pay to a decade long customer Rodgers screw up cost Canadian's for some hundreds for others thousands even millions compensation should be 50% or more for 30days insulting offer of compensation service hello Telus

  • pcmwave
    Erhan Atesoglu (@pcmwave) reported

    I'm less worried about @rogers going down then @telus affiliation and support of the CCP.

  • TheFundView
    Dan (@TheFundView) reported

    @CBCAlerts I have @TELUSsupport in Richmond Hill .. who by the way hasn't bothered to upgrade their tower in 10 years....and they know of the issue.... so I get Rogers Cell service EVERY DAY thanks to @TELUS Yay me. I feel lucky. 🙃

  • brainbah1
    brainbah (@brainbah1) reported

    @Kirsten_Hume i needed a 700-900$ booster at home and a mobile one in the vehicle just to get the service I paid to not receive from @TELUS

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @Msbohemia_ Our apologies Msbohemia, are you still experiencing issues with you TELUS home internet service?

  • daftJackal
    daftJackal (@daftJackal) reported

    @MobileSyrup No, I'm not changing anything. *BUT*, my setup already has cross-carrier redundancy. When Rogers went out, I simply tethered to my Telus service.

  • ABIndependence
    Alberta Independence (@ABIndependence) reported

    @iamkennethchan Oh no, Telus, this won't work. You forget when every telus email subscriber across Canada was left in limbo a few years back while you fixed a total F'UP in your system. I was without service for 6 months! Still, I wouldn't trade Telus for #Rogers if you paid me. What a disaster!

  • pcmwave
    Erhan Atesoglu (@pcmwave) reported

    Remember @telus is the company that asked the government for a $ 2 billion refund after getting screwed by the CCP. Since @JustinTrudeau is in power, I'm sure he was absolutely fine with it. Anyways we won that war 18 months ago, supply chain issues? Blame Justin.

  • shepherd_360
    Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.

  • brainbah1
    brainbah (@brainbah1) reported

    @scott_robb @Kirsten_Hume @TELUS Yes they are!! But trying to get them to fix it is not working out so well for me lol