Telus Outage Report in Comox, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Comox, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Comox, British Columbia
The most recent Telus outage reports came from the following cities: Hornby Island and Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Hornby Island |
Phone | |
| Courtenay |
Internet | |
| Courtenay |
||
| Hornby Island |
Phone | |
| Courtenay |
Internet | |
| Denman Island |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Comox, British Columbia
Latest outage, problems and issue reports in Comox and nearby locations:
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
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Rob Goblin 🎃👻💀
(@twistystacherun) reported
from
Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
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Mike Hogan 🇺🇦
(@Malcha_Marg) reported
from
Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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m
(@Madi39) reported
I hope @telus goes out of business. The worst loyalty and customer service I’ve ever had. Absolutely atrocious and they kept making me wait on the dot every 12 minutes. They want a bill paid but are refusing to let me pay my own moms bill….
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Lacey
(@laceybeanreads) reported
@Mellyfax Happened with me last night on Telus. Data was very slow.
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Corey Norlander
(@Corey_Norlander) reported
Regretting my switch to @koodo instead of Virgin. When I moved from @TELUS I was told all hookup fees would be waived. Charged $40 for the temp number I used for 15 minutes, supposedly needed for setup. Support was useless and shady, like they knew this was common. #scam
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Eric Nissen
(@enissen5) reported
TELUS. It’s hard to believe that a communications company can be so terrible at communicating. You phone their support number and have to converse with a computer voice that never understands what you want. Wait time for a real person is over 1 hour as usual. Waiting for callback
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Ray
(@menard_ray) reported
@PaulEAndrews @TELUSsupport @Shawhelp I hate them both. Shaw customer service sucks… but at least their equipment works consistently. Telus equipment has been garbage so far.
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maria loi
(@marialoi) reported
@TELUSsupport Overcharged on my Telus Mobility service is fixed! NOW! My Telus Home is overcharged and also I had paid ahead of time always! URGENT! I really don't understand what is wrong with Telus service?!
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Jean-François Mezei
(@jfmezei) reported
At #ETHI hearing: Both Bluedot and Telus collect (nationwide) mobility data as part of their ongoing commercial business. This means continuous commercial selling of my mobility data by Fido/Rogers to Telus. I have a big problem with this. @CRTCeng #CRTC
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Brandon Eby
(@TheBrandonEby) reported
Like, I have been working so hard all week to get caught up on stuff, I look forward all week to something, then I can't take part in it because of how absolutely garbage telus is. Exhausted, and frustrated, and I just wanted to be able to do something fun.
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Montell
(@InspectorNeids) reported
@TELUSsupport @TELUS can you guys please ask your development team to fix the horrible guide on the android tv platform. The app looks like it has not been updated in a year on my android tv, which shows you dont care, and by default channels playable on this device are missing
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Brent Smith
(@Brentsky16) reported
@Madi39 @TELUS I had an experience with Telus that almost bankrupted my business. Short story is that it took seven years to fix an ongoing issue.