Telus outages and service status in Comox, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Comox, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0
Apr 10, 10:40 AM EDT	0	0
Apr 10, 11:00 AM EDT	0	0
Apr 10, 11:20 AM EDT	0	0
Apr 10, 11:40 AM EDT	0	0
Apr 10, 12:00 PM EDT	0	0
Apr 10, 12:20 PM EDT	0	0
Apr 10, 12:40 PM EDT	0	0
Apr 10, 1:00 PM EDT	0	0
Apr 10, 1:20 PM EDT	0	0
Apr 10, 1:40 PM EDT	0	0
Apr 10, 2:00 PM EDT	0	0
Apr 10, 2:20 PM EDT	0	0
Apr 10, 2:40 PM EDT	0	0
Apr 10, 3:00 PM EDT	0	0
Apr 10, 3:20 PM EDT	0	0
Apr 10, 3:40 PM EDT	0	0
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0

April 10: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Comox, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay, and Hornby Island.

City	Problem Type	Report Time
Courtenay	Internet	2 months ago
Hornby Island	Phone	2 months ago
Courtenay	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Comox, British Columbia

Latest outage, problems and issue reports in Comox and nearby locations:

Chris Wardman (@chris_wardman) reported 2 minutes ago from Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
Chris Wardman (@chris_wardman) reported 8 minutes ago from Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
Mike Hogan 🇺🇦 (@Malcha_Marg) reported 17 minutes ago from Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
Rob Goblin 🎃👻💀 (@twistystacherun) reported 48 minutes ago from Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Wendy 🇨🇦 (@perfectrose2011) reported 6 minutes ago
thanks," and hang up. Since I now have his name, are you able to contact the police to give his name and the # as obviously being someone impersonating Telus as an employee? Happy to DM this to you.
Nansee Hughes (@SopranoNansee) reported 6 minutes ago
@TELUSsupport @TELUS Your phone support sucks. I’ve been on hold for over an hour and a half after asking to be transferred to the loyalty dept. been a customer for over 20 years….and I just wanted to talk to someone about my account. The call centre overseas was so loud…
Wendy True ʷⁱᵗʰ ᵐʸ ⁷ (@w3ndsHere) reported 7 minutes ago
Is @TELUS @TELUSsupport down right now?
Justin Lynn (@Justin_1304) reported 7 minutes ago
@TELUS Your AI system when I try to call and talk to a human ******* sucks so much!! Please make it easier to talk to a person. Bonus points if I can understand the person when I finally talk to one.
Observer (@0bserv3rs) reported 7 minutes ago
@ezralevant Cancel Bell. TELUS doesn't pull this **** day after day.
Sandilou2u (@sandilou2u) reported 8 minutes ago
@jodyvance @TELUS 1-888-811-2323. Telus is awful, but I get best results by calling. And check your bill, too. Because that's often wrong.
Jaye R. Walter MBA, CFP, CIM, TEP, FMA, FCSI (@JayeWalter) reported 9 minutes ago
@VanIsleInvestor Bell has endured similar issues, and cut the sacred dividend. Odds are Telus will. Management has stated deleveraging is a priority. Value trap, or invest in the turnaround ?
cju0ok876 (@JJUnited448822) reported 16 minutes ago
@NuggetCapital Telus assets are ****. I picked up rogers here, their asset values in MLSE alone is close to the company's market cap. So you are getting the wireless business for free. Nugget Capital, this is where you buy. Telus Dividend cut was first predicted by my daughter 3 years ago
Douche Bag (@DoucheBag168) reported 21 minutes ago
@raygaurca as much as Id like to believe this... i don't think so. Telus has burned me over and over again the past 5 years... I think Canadian telcos are going down the drain.. its unbelievable how a monopoly can be run so poorly
good grief….i’m so done (@flytnrs) reported 22 minutes ago
@TELUSsupport is there an ongoing issue my telus? Every time i log in to review my optic tv channel choices/bundles it always says there is something wrong, try again later. This has been ongoing for afew weeks.