Telus Outage Report in Comox, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Comox, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at Telus
Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Comox, British Columbia
The most recent Telus outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Total Blackout | |
| Courtenay |
||
| Courtenay |
Internet | |
| Courtenay |
TV | |
| Hornby Island |
TV | |
| Courtenay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Comox, British Columbia
Latest outage, problems and issue reports in Comox and nearby locations:
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
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Rob Goblin 🎃👻💀
(@twistystacherun) reported
from
Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
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Mike Hogan 🇺🇦
(@Malcha_Marg) reported
from
Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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the_neighbourhood_man
(@the_NBHM) reported
@kemron94 It’s insane! The only charge at the hospital in AB is the $12 a day Telus TV fee. If this were the US I’d be at $73,000 right now. Canada…$0 It feels good knowing that we live in a place where helping others is something we value, even if we never get anything in return.
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LifestyleDigs
(@TheLifestyleDig) reported
Piece of **** @TELUS Optik TV signal is down AGAIN for over an hour. Got a tech on the phone who got the signal back and then he rebooted the system and the Optik digital box has been "taking a moment" initializing for 15 minutes. Wonder how many hours it'll take this time.
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𝙰.𝙼.𝚂. 🇨🇦
(@a_m_s_ns) reported
.@Bell_Aliant Could you consider upping the throttled speed of unlimited data plans: When I was with Telus, during the throttled period, I could usually watch a YouTube video at 360p with no problem. But with Bell's throttled speed, this isn't possible w/o constant buffering.
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maria king
(@MkingMaria) reported
@AB_EmergAlert Telus communication service in that area. Just wierd why this is a emergency alert thing
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paige
(@PEricks) reported
@solntoyou_ Telus sucks sometimes but it definitely sucks less when you have optik in your neighborhood.
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Dakota
(@dakattack92) reported
@bkursel23 Yup, had nothing but issues with them before I switched to Telus
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Shelly
(@shellyannyyc) reported
@TELUSsupport Hi Telus Support, my isolated senior parent in YEG has lost phone service & your agent declined to assist her. She is alone without family nearby to help & has no phone service in case of an emergency, this is a pandemic. Her account is paid in full. @Telus @AmarjeetSohiYEG
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Jamie Barrow
(@jamiejbarrow) reported
@rascalgas Damn Telus again
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Sachin Solanki
(@sachin12solanki) reported
@TELUS @TELUSsupport Please solve my Billing issue. I am contacting you since last 2 months. Please resolve it asap.
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bubita ciprinel
(@6ixTweet) reported
@TELUSsupport looks like north york is down. Not impressed telus. My second day on your network... not impressed