Telus outages and service status in Comox, British Columbia

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Comox, British Columbia

Latest outage, problems and issue reports in Comox and nearby locations:

• 
  Rob Goblin 🎃👻💀 (@twistystacherun) reported 22 minutes ago from Courtenay, British Columbia

  Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

• 
  Chris Wardman (@chris_wardman) reported 30 minutes ago from Denman Island, British Columbia

  Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

• 
  Chris Wardman (@chris_wardman) reported 42 minutes ago from Denman Island, British Columbia

  Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

• 
  Mike Hogan 🇺🇦 (@Malcha_Marg) reported 53 minutes ago from Courtenay, British Columbia

  I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clayton (@phinx404) reported 19 seconds ago

  @TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.

• 
  SB (@swtyfrmthntrnt) reported 1 minute ago

  And Telus is mailing me to call them and come back. Lemme see how I can get this down to $40 for 120gb + roaming 🤭

• 
  Ali Ma (@amalpro765) reported 1 minute ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !

• 
  Reiko Koyama (@reikokoyama79) reported 1 minute ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  Ricardo World Engineer (@ricardointech) reported 2 minutes ago

  The 'priced in' narrative was always lazy. Telus has a leverage problem and fiber build costs that a dividend cut doesn't fix. The 17% spread vs BCE and Rogers is the market repricing fundamentals

• 
  Clayton (@phinx404) reported 4 minutes ago

  @RSHFarms @TELUS @TELUSsupport Can trade you 5g/5g+ with full bars that gives you no internet errors everyday. No matter if iPhone or android

• 
  Harlow Journey (@HarlowJourney) reported 5 minutes ago

  @TELUSsupport @TELUS At the end of a support call, your agent asked my father what his accent is. He said he is Israeli. He was then treated to a rant about Palestine and it seems like the agent did not actually finish his request.

• 
  Brad B (@soldmangach) reported 6 minutes ago

  @VoteCanadaCom Punjabi Singhs destroying every customer service role from Singh Hortons to Telus

• 
  krufrank (Cutting Edge Comics) (@krufrank) reported 7 minutes ago

  🎼 I hate Telus. I hate Telus. 🎶 I cannot express in words how much I hate Telus and their lack of customer service. 🎵 @TELUSsupport

• 
  Re Boot (@rebo0ot) reported 8 minutes ago

  @TELUS @reikokoyama79 I propose a new federal law. When phoning a customer service department, if you don’t get a live human answering within 5 minutes, a $50.00 will be given to the customer. And for each subsequent 5 minute wait, another $50.00. Maximum payout to customer $1000.00.