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Telus

Telus outages and service status in Comox, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Comox, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Comox, British Columbia

The most recent Telus outage reports came from the following cities: Denman Island.

CityProblem TypeReport Time
Denman Island Phone 1 month ago
Courtenay Internet 3 months ago
Hornby Island Phone 3 months ago
Courtenay Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Comox, British Columbia

Latest outage, problems and issue reports in Comox and nearby locations:

  • twistystacherun
    Rob Goblin ๐ŸŽƒ๐Ÿ‘ป๐Ÿ’€ (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because heโ€™d usually hang up and call back to harass the ladies...

  • chris_wardman
    Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that theyโ€™ve been charging me for a service they canโ€™t provide to a rural area. #crtc

  • chris_wardman
    Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! โ€œDue to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.โ€

  • Malcha_Marg
    Mike Hogan ๐Ÿ‡บ๐Ÿ‡ฆ (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GlenBellWX
    Glen Bell (@GlenBellWX) reported

    @TELUSsupport @TELUS Is there a problem with telus home billing agent support right now. I've been on hold for 1hr 15min currently and over 1hr last evening before being disconnected because call center went closed. Ridiculous

  • CanucksIn4
    David Cee ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ’ช๐Ÿผ๐Ÿ‡ฎ๐Ÿ‡น๐Ÿ‡ซ๐Ÿ‡ฎ (@CanucksIn4) reported

    @jodyvance @TELUS Yup I have to do the reboot thing at least once per week sometimes twice. 5 yrs ago I switched from Rogers because I got sick of their ****. Now Telus is acting up. Starlink any good???

  • mountaincityvan
    Mountain City ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ณ (@mountaincityvan) reported

    @lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services

  • Visaman
    Albert Giesbrecht (@Visaman) reported

    @jodyvance @TELUS I have Telus Optik. No problems in my Burnaby condo. I have Fibre.

  • chriskoconnell
    cko (@chriskoconnell) reported

    @jodyvance @TELUS These service issues persist because people like you continue to pay for them despite persistent issues.

  • CanucksIn4
    David Cee ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ’ช๐Ÿผ๐Ÿ‡ฎ๐Ÿ‡น๐Ÿ‡ซ๐Ÿ‡ฎ (@CanucksIn4) reported

    @jodyvance @TELUS lol. Right. I had the PVR box changed out once and that improved things but the equipment is just crap. Not state of the art at all.

  • xOxStaycxOx
    xOxStayCxOx (@xOxStaycxOx) reported

    Not understanding how my Stream+ is no longer attached to my @TELUS account so I canโ€™t cancel it but I keep getting billed monthly for it. Not to mention there is no customer service line to call for help cancelling I am just stuck praying someone reads my ticket?!

  • WFailedsur18617
    Cobra Flow (@WFailedsur18617) reported

    @BlondeBigot11 @TELUS I never open the door for them. They could be holding a giant cheque and I still wouldn't

  • Terrilltf
    Terrill Tailfeathers (@Terrilltf) reported

    โ€œMaybe Telus sent a long message do you want me to read it?โ€ **** no.

  • lkn4chnge
    Bill Tansey (@lkn4chnge) reported

    @jodyvance @TELUS Telus is the worst, And Iโ€™m sure this lady has spent hrs on the phone with tech support, but theyre in Siri lanka and donโ€™t speak so good. The reboot is unplug your modem and wait as minute, never works, I gave up, more should