Telus outages and service status in Comox, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Comox, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 20, 7:00 PM EDT	0	0
May 20, 7:20 PM EDT	0	0
May 20, 7:40 PM EDT	0	0
May 20, 8:00 PM EDT	0	0
May 20, 8:20 PM EDT	0	0
May 20, 8:40 PM EDT	0	0
May 20, 9:00 PM EDT	0	0
May 20, 9:20 PM EDT	0	0
May 20, 9:40 PM EDT	0	0
May 20, 10:00 PM EDT	0	0
May 20, 10:20 PM EDT	0	0
May 20, 10:40 PM EDT	0	0
May 20, 11:00 PM EDT	0	0
May 20, 11:20 PM EDT	0	0
May 20, 11:40 PM EDT	0	0
May 21, 12:00 AM EDT	0	0
May 21, 12:20 AM EDT	0	0
May 21, 12:40 AM EDT	0	0
May 21, 1:00 AM EDT	0	0
May 21, 1:20 AM EDT	0	0
May 21, 1:40 AM EDT	0	0
May 21, 2:00 AM EDT	0	0
May 21, 2:20 AM EDT	0	0
May 21, 2:40 AM EDT	0	0
May 21, 3:00 AM EDT	0	0
May 21, 3:20 AM EDT	0	0
May 21, 3:40 AM EDT	0	0
May 21, 4:00 AM EDT	0	0
May 21, 4:20 AM EDT	0	0
May 21, 4:40 AM EDT	0	0
May 21, 5:00 AM EDT	0	0
May 21, 5:20 AM EDT	0	0
May 21, 5:40 AM EDT	0	0
May 21, 6:00 AM EDT	0	0
May 21, 6:20 AM EDT	0	0
May 21, 6:40 AM EDT	0	0
May 21, 7:00 AM EDT	0	0
May 21, 7:20 AM EDT	0	0
May 21, 7:40 AM EDT	0	0
May 21, 8:00 AM EDT	0	0
May 21, 8:20 AM EDT	0	0
May 21, 8:40 AM EDT	0	0
May 21, 9:00 AM EDT	0	0
May 21, 9:20 AM EDT	0	0
May 21, 9:40 AM EDT	0	0
May 21, 10:00 AM EDT	0	0
May 21, 10:20 AM EDT	0	0
May 21, 10:40 AM EDT	0	0
May 21, 11:00 AM EDT	0	0
May 21, 11:20 AM EDT	0	0
May 21, 11:40 AM EDT	0	0
May 21, 12:00 PM EDT	0	0
May 21, 12:20 PM EDT	0	0
May 21, 12:40 PM EDT	0	0
May 21, 1:00 PM EDT	0	0
May 21, 1:20 PM EDT	0	0
May 21, 1:40 PM EDT	0	0
May 21, 2:00 PM EDT	0	0
May 21, 2:20 PM EDT	0	0
May 21, 2:40 PM EDT	0	0
May 21, 3:00 PM EDT	0	0
May 21, 3:20 PM EDT	0	0
May 21, 3:40 PM EDT	0	0
May 21, 4:00 PM EDT	0	0
May 21, 4:20 PM EDT	0	0
May 21, 4:40 PM EDT	0	0
May 21, 5:00 PM EDT	0	0
May 21, 5:20 PM EDT	0	0
May 21, 5:40 PM EDT	0	0
May 21, 6:00 PM EDT	0	0
May 21, 6:20 PM EDT	0	0
May 21, 6:40 PM EDT	0	0
May 21, 7:00 PM EDT	0	0

May 21: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Comox, British Columbia

The most recent Telus outage reports came from the following cities: Denman Island.

City	Problem Type	Report Time
Denman Island	Phone	1 month ago
Courtenay	Internet	3 months ago
Hornby Island	Phone	3 months ago
Courtenay	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Comox, British Columbia

Latest outage, problems and issue reports in Comox and nearby locations:

Rob Goblin 🎃👻💀 (@twistystacherun) reported 11 minutes ago from Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
Mike Hogan 🇺🇦 (@Malcha_Marg) reported 26 minutes ago from Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
Chris Wardman (@chris_wardman) reported 38 minutes ago from Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
Chris Wardman (@chris_wardman) reported 50 minutes ago from Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Debra Mcpherson🍎 (@DebraMcphe31401) reported 5 minutes ago
@MrStache9 Argh.. it’s like in the song Hotel California— once in you can never leave. I tried cancelling all my mom’s Telus stuff last year and it was nearly impossible. In the end I paid a penalty. They had scammed her into a long term contract! At 94. Sheesh!
Hanner (@GangstHannah) reported 7 minutes ago
@PeterMeiszner @BoVanston @TELUS You are either a mark or an ******* who is profiting from this trash
Willett (@Willettgoboom) reported 11 minutes ago
@shannonplante @MarkJCarney Telus here already sucks at most things they should be good at. So i dont expect them to be able to understand why this is a terrible idea, along with ruining the downtown view.
nonchalantgoonr (@arcu31d) reported 11 minutes ago
MY NAME IS TELUS INTERNET SERVICE PROVIDER AND I LOOOOOOVE THROTTLING DOWNLOADS WHEN YOU PAY FOR 1 GIGABIT FIBRE INTERNET
Dr. Ily Fam (@Ily_doc) reported 12 minutes ago
@avilewis Also **** Telus as it tries to take over our public healthcare
Bud (@Budwiser620) reported 14 minutes ago
@MarkJCarney Telus stock is way down, is this just another financial bailout?
BGFTGY 🍎 (@bgftgy31) reported 16 minutes ago
@TELUSsupport what a great company. When I cancelled 2.5 months ago I requested a final bill to be sent. Today received a call from a credit bureau from Telus. Like wtf
Kwabena Boateng (@startedwithswag) reported 17 minutes ago
@TELUS I haven’t been advised anything. The customer service rep I spoke to couldn’t answer anything. Mind you I ordered this phone on April 30.
FBananapants (@FBananapants) reported 21 minutes ago
@LennyNanZhou @TELUS They make this claim. It ends up in an article and is passed along as fact? No thanks. **** AI. These mass surveillance data centres are no good.
Ingenious (@GeniusITM) reported 24 minutes ago
@PeterMeiszner TELUS's established BPO operations via TELUS Digital, which runs customer service and support centres in Guatemala and the Philippines involving access to Canadian personal data. In March 2026 TELUS Digital was breached, exposing nearly a petabyte of sensitive records.