Telus Outage Report in Cornwall, Prince Edward Island
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cornwall, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cornwall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cornwall, Prince Edward Island
Latest outage, problems and issue reports in Cornwall and nearby locations:
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
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Darcie Lanthier
(@DarcieLanthier) reported
from
Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Terry W
(@Terryw2017) reported
@RobShaw_BC @JoePerkinsCHEK @TELUS Good intentions going forward despite bush league planning to date. Now let’s see what they do. Telus now owns this issue along with the Minister.
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Rob Bahd
(@robbahd) reported
from
Delta, British Columbia
@RobShaw_BC @VaughnPalmer @TELUS So these call center agents are Telus employees? Adding agents to answer over a million calls is not going to solve the problem. A supplementary online system would have helped.
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Fromthe604
(@Fromthe6041) reported
@richardzussman How come the phone is working now. Yesterday he said Telus sucks. Worst rollout ever
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@casper5803 @richardzussman @TELUS where are they getting these agents so quickly? Great if they actually can, however, the reality remains where are they getting them & why werent they deployed yesterday when it became obvious their ineptitude was creating huge issues?
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TD | COMMS CLOSED (0/5)
(@td_tweetz_died) reported
@ProjectTimberr never realized telus was only canadian oop
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Rob Shaw
(@RobShaw_BC) reported
.@jjhorgan on vaccine call centre failures. “You can blame whomever you want to blame quite frankly. We had a bad day yesterday… we’re taking steps today to correct that.” Reiterates the failures lie with Telus.
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Butkus The Dog
(@ceebeeradio) reported
I can't believe telus dropped the ball providing customer service and fulfilling their contract. No one that has ever tried to contact a customer service rep via their website could have predicted this!
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MadChemist
(@Madchemist69) reported
@riarenouf @NEWS1130 @TELUS How many people called????? How many people were eligible to call????? 🤔🤔🤔🤔🤔 seriously????? Folks blaming the government are the same folks who still can’t read an arrow in a store aisle!!!!! Ah can’t fixed stupid.....sad fact......
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RJAG
(@GordonRjag) reported
@RobShaw_BC @TELUS My bet is they totally underestimated the time per call. Wouldn’t be surprised if each call takes 10-15 mins. Gotta get that down to 3-4 mins per call. Better yet all the more reason for a dual contact approach, phone and online access
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Ollie McClellan
(@OllieMcClellan) reported
@chengsophia @j_mcelroy @TELUS Well, I will never feel bad for TELUS at all, but goodness knows what world these people must have been living in to think TELUS wouldn't fail when you needed them most.