Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/23/2025 16:20

December 23: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mikehariwong Mike Hariwong (@mikehariwong) reported

    @Novusnow is there outage in East Vancouver near Telus building again?

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • Alex_Everatt Alex (@Alex_Everatt) reported

    @CraveHelp I subscribe to Crave via Telus (Crave Theme Pack) and now I can no longer watch Crave on my LG TV. I'm on phone with Telus but they don't understand what happened. Please provide support.

  • RummblePlays Mike "Rummble" Shields 🍁 (@RummblePlays) reported

    @Dartmouth_Diva @CrazyAbHick All of them are pretty bad. I am happy with my plan on Telus but to get a new phone would need to change to a more expensive one and also pay monthly for the damn phone which is BS.

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUS come to tell us where the customer support our incompetence lie to your face and are nothing but a scum company

  • Blemi Blemi (@Blemi) reported

    omg the #Telus Bring Your Phone Back program is making me soooo anxious!! Worst decision i made 2 years ago!

  • NickTheSkydiver Nick The Skydiver (@NickTheSkydiver) reported

    @AdrianMorrow Telus doesn't work on the subway.

  • KkArora82 Kk Arora (@KkArora82) reported

    @TELUSsupport this outage in Calgary NE is now 13 hours long and still no ETTR, this is so frustrating and definitely not Telus standard.

  • traderjill2 traderjill (@traderjill2) reported

    @Novusnow I hear it's the same issue with Telus. Seems like a bigger problem affecting network providers

  • SpaceMutiny Local Dagger Ear Enthusiast (@SpaceMutiny) reported

    >Federal court rejects Bell and Telus request to block Videotron’s 5G spectrum purchase in western Canada Good because Bell and BCTel/Telus have no business regarding this. Also if Videotron sets up shop here in the West it would help prices quite a decent bit.