Telus Outage Report in Charlottetown, Queens County, Prince Edward Island
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Charlottetown, Queens County, Prince Edward Island
The most recent Telus outage reports came from the following cities: Cornwall.
| City | Problem Type | Report Time |
|---|---|---|
 Cornwall |
Phone | |
| Charlottetown |
Internet | |
| Charlottetown |
Internet | |
| Charlottetown |
Internet | |
| Charlottetown |
Phone | |
| Charlottetown |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Charlottetown, Prince Edward Island
Latest outage, problems and issue reports in Charlottetown and nearby locations:
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
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Darcie Lanthier
(@DarcieLanthier) reported
from
Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@CobraKidJay) reported
Trying to fix the cable again, on hold with Telus. Busy day I guess.
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paula
(@paulabee9000) reported
@rcarrick Telus. Ages waiting for their callback. Finally got through to the loyalty department supervisor who promised to call back on a certain day and never heard from him. Matt H in Burnaby I’m still waiting. All of this is soul sucking and beyond infuriating.
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Jay Moore
(@jayjmoore17) reported
@Mandoline79 I almost switched to them from Telus and I am so glad I went with Virgin instead. Heard so many bad things about Koodo
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Jim Wilkie
(@jimwilkie) reported
@rcarrick Telus was always brutally slow, but I haven't needed to call them for quite a few months.
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TG
(@TG87721686) reported
@TELUSsupport @Patrick87827040 That is ridiculous- I am a broker and my team needs the info live - we pay Telus for cable and specifically the news channels on several devices- why wouldn’t we just cancel our 2500$ a month we pay Telus and stream CNBC live … hmmm now that I think about it 👋 so long Telus
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arachne.fearbia
(@AFearbia) reported
@TELUS Now would be a fantastic time to offer Shaw customers who are without all services a deal on the Smart Hub. Fibre isn’t available in my town but the hub is; give me a deal and my business is yours. I’m already a mobility customer :-)
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ChrisD.ca
(@ChrisDca) reported
@TELUSsupport How do I reach the Telus ADT customer service team? Is there an email address? Have tried calling and left my number, but nobody has called me back. It's been 4 days.
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Martin Badke, CJL 🌎 🍁 🗝
(@lauxmyth) reported
Well, a service call with @TELUS was painless. Maybe cuz it was something they wanted to change.
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Snarf (Jon) Mason
(@snarfmason) reported
@mcmillan Yeah. 300 is fine. I'm not *really* complaining. But I do have gigabit, with wired I get over 900 down. But because Shaw my up is only 125 😒 Telus hasn't brought fibre to my neighborhood though, so my other option is something ridiculous like 75mbit down DSL.
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Brian Heide
(@brian_heide) reported
@jkenney You seem more interested in advertising and supporting @TELUS than spending wisely on rural connectivity. If you were tech agnostic, your best value would be satellite internet provided by @spacex Starlink. Per capita, this solution is extremely expensive.