Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/27/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PatriceBoivin Patrice Boivin (@PatriceBoivin) reported

    @TELUS just took a major PR hit because of unconscionable practices. It's important to remove sociopathic technocrats from bureaucracies. We used to be Telus clients but switched years ago because their sales staff wouldn't resolve a problem.

  • MikeGT79 M̾i̾k̾e̾ #KB12 (@MikeGT79) reported

    Good to know that we can’t access any CRA applications with our @TELUS internet. Constant errors on all devices when on wifi… switch to our mobile service and everything works fine.

  • catester Cate Eales ☕ (@catester) reported

    @kelownagurl Telus is horrible in my area. My phone was on the desk in my office and didn't give me the alert till I picked it up and went to the kitchen.

  • HanlonMike Mike Hanlon (@HanlonMike) reported

    @TELUSsupport you have the absolute worst telephone system for support I have ever encountered. You won’t even put me in touch with a human being. #failure #TelusFail #Telus

  • jsutcliffe884 jsut (@jsutcliffe884) reported

    @CHEK_News Nope, using Telus network. Volume on my phone was turned off but no text message received either. I did get alerted that it is recycling day, however.

  • trwphotonanaimo Trent (@trwphotonanaimo) reported

    @PeterKellyBC Huh? Emergency alert test is scheduled for today in BC. I have a dual SIM phone, it usually comes twice for me minutes apart. Not sure why I did not happen for me yet, maybe other phone on Rogers but Bell & Telus not tested yet.

  • deancorda Dean Corda (@deancorda) reported

    So Telus was finally able to chase me away as a customer. I stuck it out as long as I could but paying $15 a month more than what a competitor offers was a bridge too far. I tire of the foolish games we have to play due to the lack of competition against these monoliths.

  • emsadrc2012 EMSADRC2012 ( Jose Sa ) 🇨🇦🇵🇹 (@emsadrc2012) reported from London, Ontario

    Is TELUS service down?

  • fern_60 Frances Auger (@fern_60) reported

    @teririch @tlshields85 I had to phone Telus for my reduction - they did not contact me, and were quite happy to continue to charge the max for my phone service.

  • AngelicParadox1 🔥FieryWildCat🐯 (@AngelicParadox1) reported

    @horn_n_piano @TELUS @TELUSsupport Good idea..maybe if I bombard them with tweets they’ll finally HELP me. I’m about to lose my wifi.