Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/25/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @MagooRich @TELUSsupport @StarlinkPage Already doing it. Just gotta wait for it to get shipped. The Smarthub is ****. The entire Telus internet service is ****. Hardly anyone in the area can use it anymore.

  • thepergectgirl theperfectgirl (@thepergectgirl) reported

    @TELUS @TELUSsupport you guys are a horrible phone company lying to customers saying you waive suspension fees only to still charge them in these hard times shame on you

  • mark_bie Mark Bielecki (@mark_bie) reported

    @chris11cl11 The exact reason I left Telus. Their customer service is garbage. How long did you end up being on hold for?

  • SimonMarincic Simeon Orbis (@SimonMarincic) reported

    @toreobass If no beanfield in your building see if you have fibestream, it's the next best thing, Rogers/bell/Telus will gouge you, even if the customer service rep offered you something it rarely is as good as they say, or yeah it's only for the first little while

  • WerdEmUp Werd 'EmUp (@WerdEmUp) reported

    @Karone81 @NoFunOverlord It's on Telus network, so works everywhere, no roaming.

  • ElenaPorter42 Elena Porter (@ElenaPorter42) reported

    20 + minutes on hold with @TELUS . Returning their call. No idea why they called my company's customer line, rather than my direct line. Which they have. Because I'm unfortunatly with @TELUS. Complaining online b/c it usually means *someone* replies...

  • Rainforest2912 Emery A. ✈️🚀🚁 (@Rainforest2912) reported

    @johnkoetsier @CBCNews @cbcErica Right on! A Telus employee threatened my (elderly) friend that it would cost her $150 to enter her apartment to find out why Internet was not working. I interfered but it took almost a month before it was fixed (no discount on the bill).

  • David06321868 DCP22 (@David06321868) reported

    @CBCNews @cbcErica Telus pulls this crap all the time too... disgraceful

  • kronixrez kronixrez (@kronixrez) reported

    @MCSnetAB What I don’t get. Is how you can charge 150 a month for 30 down and 5 up but then Telus can charge 105 for 150 up and 150 down. Your gouging rural residents and it’s WRONG.

  • RhettFolk Rhett J. Folk (@RhettFolk) reported

    Wish I didn’t call TELUS and cancel my data plan (considering I got the Pfizer vaccine and don’t need it). Anyone care to tell me how to active the 5G