Telus Outage Report in Charlottetown, Queens County, Prince Edward Island
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Charlottetown, Queens County, Prince Edward Island
The most recent Telus outage reports came from the following cities: Cornwall.
| City | Problem Type | Report Time |
|---|---|---|
 Cornwall |
Phone | |
| Charlottetown |
Internet | |
| Charlottetown |
Internet | |
| Charlottetown |
Internet | |
| Charlottetown |
Phone | |
| Charlottetown |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Charlottetown, Prince Edward Island
Latest outage, problems and issue reports in Charlottetown and nearby locations:
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Darcie Lanthier
(@DarcieLanthier) reported
from
Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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EconoChemist™
(@EconoChemist) reported
@goodkarma4344 @Amangrewal1000 @ManyBeenRinsed Rogers and Quebecor arrival into the west will put pressure on Telus. Hence their desire to slow if not stop this from happening. Will it bring prices down? initially i suspect so, as Rogers will go in heavy and aggressive to steal customers from Telus.
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Terylajones
(@terylajones1) reported
@theJagmeetSingh Why don’t you ask Telus why they out source customer service to Philippines and India? We have great companies in Canada that do the same thing.
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Chris Narduzzi 🐶
(@ChrisNarduzzi) reported
Holy ****. Someone front @TELUS mobility just called my wife and when she was unavailable to talk they told her to **** off. She called the number back and the coward said he didn't call. This who you have working for you Telus?
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Ben P. Nicholson
(@BenPNicholson) reported
Went for another round with @Koodo today. 1hr48 minutes. I even got transferred to Cantonese @TELUS support when the loyalty rep, Brian, decided he didn't want to deal with me. Good thing another rep documented Brian's name, cause he didn't even leave documentation...
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Pierredulude
(@Pierredulude1) reported
@theJagmeetSingh So telus invested $240 billion in network infrastructure and more than $53 billion in technology and operations in B.C. another $23 billion in Ontario. Shame on them for hiring over 90,000 employees. You are so out of touch it is sickening. Headline chaser is all you are
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Tjoc&Wife
(@TjocAndWife) reported
Well @TELUS @TELUSsupport once again a no internet or tv for 4 hours pretty upset I have to miss the oilers game cause your company is ****
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Scott Johnson
(@scott_d_j) reported
@theJagmeetSingh Telus is a $40B corporation. Those profits don't seem that good to me. Last years profits were really bad. What's your point? Massive corporations shouldn't be allowed to make profits?
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ptsakani
(@ptsakani) reported
@TELUS I wish to report a location where I always have bad network/mobile connection. It’s right in the middle of Toronto so this is bizarre.
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Beefsbetter Gmail
(@beefsbetter1) reported
@theJagmeetSingh I for one just fired them. They do nothing for you, bill you for overpriced service and you do all the online work. Telus is a waste of money and literally twice as much as the others. Shop them, you will see !
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H KESTEY
(@hejakestey) reported
@EveryAlbertan @trentidol @UCPCaucus Which companies survived with that 20k loan and how many inmates gained from the cerb? They did more damage than actually helped. The lockdowns destroyed the small businesses. I'm wondering which small businesses compete with telus, Amazon or others? Majority have been bought out