Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/19/2026 22:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • DarcieLanthier Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island

    .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • didyoumeditate Did You Meditate ? (@didyoumeditate) reported

    @TELUS is there a customer care Retention number ? I've been trying to reach someone since 11:30 .3 agents disconnected twice and it's now 2:15 pm

  • trucker_lovin ⓒⓗⓡⓘⓢ ⓟⓐⓟⓔⓡⓖⓐⓣⓔ 🇨🇦 (@trucker_lovin) reported

    @TELUSsupport I don’t use telus internet. I have Shaw 500 down/100 up. 50 up/down is atrocious for 2022

  • Jaydog74Huish jason m huish (@Jaydog74Huish) reported

    My Telus bill went down to 267 dollars because I been paying it right away soon as I get money I pay

  • mc_janine Janine McCaw🇨🇦 (@mc_janine) reported

    Is waiting 2 hours on the phone for some at @Telus to answer so I can upgrade my service a good idea? Asking for a friend.

  • melted_mafia Zigzappa (@melted_mafia) reported

    @nielsonTSN1260 @tyleryaremchuk @TELUS has a solution to get these games on optiktv. Maybe you should ask them about it. I've seen other games on it and it's pretty cool

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    This is not ok and it’s 100% on Telus. @TELUSsupport @TELUS I don’t swear much on this app but **** YOU. I would rather have no data or phone number than give you another dollar. Starlink could not have come at a better time, I will be working with Rogers and local carriers to

  • BreezyP250 Breezy (@BreezyP250) reported

    Blows my mind that it takes @Telus so long to issue a refund.. 60+ days and counting.. let's see if we hit the 90 day mark. This was even after being sold incorrect information when I moved. @TELUSsupport

  • ShazelFable Beverly (@ShazelFable) reported

    Nothing better than trying to top up my phone so I can call my dad and see how he is only to find out my number is out of service. No email, no one tried to contact me to ask if I still wanted my number, nothing. Guess I gotta contact customer support and get a new number @TELUS

  • GeorgeFang9 George Fang (@GeorgeFang9) reported

    @TELUSsupport We ordered a fiber internet from Telus. While the connection is good, its usefulness is limited due to static ip address issue. Telus requires a mac address for each static IP. This makes them not usable by Sonicwall or edge router. Will Telus do anything about it?

  • rilesDAWGER13 Ryan R 🇮🇪 (@rilesDAWGER13) reported

    @TELUSsupport @TELUS the cell phone service on the east side of Red Deer is minimal to nonexistent (clearview, Timberlands, Timber Ridge, etc.). It has been this way for 5 years now. Anything that can be done???