Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• Darcie Lanthier (@DarcieLanthier) reported 6 minutes ago from Charlottetown, Prince Edward Island

  .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

• Stephen Pate (@sdpate) reported 22 minutes ago from Charlottetown, Prince Edward Island

  A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

• Laura Lindsay (@MsLindss) reported 22 minutes ago from Miltonvale Park, Prince Edward Island

  @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

• Patricia Bourque (@TrishaBourque) reported 37 minutes ago from Charlottetown, Prince Edward Island

  I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Lance (@LanceA1983) reported 3 minutes ago

  @kirst_alyssa @TELUS I pay $60 a month with Telus and that includes unlimited everything except data which I get 20GB. That includes getting the iPhone 13 with zero down. They can do wayyyy better.

• Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported 6 minutes ago

  @MurrayG13 @TELUS It’s because you’re a new customer, just wait a few years.

• Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported 10 minutes ago

  @MUngarian @TELUS I’m not sure how to process this either. They wouldn’t do anything for me. I’m so disappointed in them and it’s super unfortunate, but what else can I do? I’ve fought and complained and nothing so **** them. They don’t care so I’m leaving them.

• T Mills (Gespacho Patrol) (@tmill50) reported 10 minutes ago

  @kirst_alyssa @TELUS I think it’s the same with anyone. I was a Shaw customer for 15 years and all of a sudden my rates skyrocketed after a 2 year contract. After multiple calls I left for Telus. Only when I cancelled on them did they offer a discount. They are both the same IMO

• Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported 14 minutes ago

  @kel_bragg @TELUS Look up how much Telus made last year… ******* sickening. And how dare they show their customers loyalty… they’re money hungry. I’m so sorry you’re going through their terrible customer service as well!

• Vinny (@Vinny_1886) reported 23 minutes ago

  @kirst_alyssa @TELUS All cell phone carriers are like that. They don’t give a ****, they just want the money. That’s it..

• VanceInLA (@vanceinla) reported 23 minutes ago

  @kirst_alyssa @TELUS Oh no. We did this, LOTS cheaper. And then found out we couldn't get cell service all over the place. Called and screamed; Shaw will admit they don't have the towers for good coverage. Had to go back to Telus. Koodo actually. Same diff.

• Katie Ross (@KatieRossco) reported 24 minutes ago

  Today, I agreed to pay @Rogers $2300+ in cancellation fees to be rid of their service. We’ve been without home internet since the outage & they will only provide 3GB of additional phone data to hold us over. We’re a household with 5 smart phones #freeagent @TELUS 🤪@Bell

• Pat Doherty (@VIPatDoherty) reported 25 minutes ago

  As per normal. Light drizzle of rain in Cobble Hill. Optik TV satellite not working. @Telus your brutal.Worst service ever.

• Mark Oswald (@MarkOsw73461778) reported 29 minutes ago

  @kirst_alyssa @TELUS Go with Rogers or Fido. Telus doesn’t care about customer service or loyalty. Look at what you want in other cel providers and call them back, tell them that the other company is ready to give you the deal you want and buy your contract too. 90% of the time, they’ll give in