1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telus
  6. ❯
  7. Charlottetown, Prince Edward Island
Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Charlottetown come from postal codes C1A .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Charlottetown, Prince Edward Island

The most recent Telus outage reports came from the following cities: Charlottetown.

CityProblem TypeReport Time
Charlottetown Phone 13 days ago
Cornwall Phone 7 months ago
Charlottetown Internet 10 months ago
Charlottetown Internet 11 months ago
Charlottetown Internet 1 year ago
Charlottetown Phone 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • sdpate
    Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • TrishaBourque
    Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • MsLindss
    Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sblomkamp
    Steven Blomkamp 🌾 (@sblomkamp) reported

    @lizaledwards In my experience, it's between novus or shaw (availability affected by area for novus). Shaws probably more reliable but I preferred novus service. I'm with telus now, as they offer the fastest service, but it is overall way worse

  • RotundoRosa
    Rosa Rotundo (@RotundoRosa) reported

    The service from #telus is unreal. TV has been freezing for serval months. Every time I call #Telus service all they say is unplug your optik TV box, have been doing this over 6 months. Would you not think that maybe it is something else. Not happy at all.

  • boredof_bs
    heather (@boredof_bs) reported

    @AncientActivist @Bell Yes they can but they choose to put their company before their customers. @telus called the day of our installation and narrowed the window to 2hrs. Shoddy service.

  • MiKD3D
    Mike D 🇨🇦 (@MiKD3D) reported

    @TELUSsupport trying to fix an issue where by Telus call back feature goes straight to my voicemail without notifying is me is the most frustrating thing I’ve dealt with this year.

  • M2H4
    Harris, @truenorthviews #TNVPodcast (@M2H4) reported

    @JermaineJupiter Virgin/Koodo/Fido are the Bell/Telus/Rogers equivalents respectively. Service and reception will be the same as what you expect from the big 3 Their plans will provide 10gb (often times with bonus) for $50/month. I’ve been with Virgin for almost 15 years

  • MattaBerta
    Matt (@MattaBerta) reported

    Telus mobile down for anyone else?

  • JasonMevel
    Jason Mevel (@JasonMevel) reported

    @MrD_AB @TELUS I put a deposit down 5 months ago and my neighbour 8. No idea when it’ll be coming.

  • MiKD3D
    Mike D 🇨🇦 (@MiKD3D) reported

    @TELUS every since I switched from Bell my call back feature doesn’t work. It’s goes to voicemail with no alert to incoming or missed calls. Telus support has been very unhelpful to this point. I’m about ready to cancel service

  • mac_karrie
    Karrie MacDonald 🏳️‍🌈💉💉💉RP Warrior (@mac_karrie) reported

    @radical_ranger1 @KikkiPlanet Ughhh. I saw a Telus installer van yesterday with the online health advertising on it. I have never wanted a can of spray paint so bad in my life.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Telus is trying to hide how they treat Indigenous people while the CRTC & Gov continues to give them free money for services that are exploitative and barely work. #CRTC