Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 08/31/2025 18:05

August 31: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sumit2405 Sumit Agrawal (@sumit2405) reported

    @Shawhelp Internet outage in Surrey Guildford area for more then 17hrs during this pandemic time when most people have to from home, shameful service #shawsucks @CityofSurrey, time to move to @TELUS

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought

  • JonErikOcampo Let Russ Cook (@JonErikOcampo) reported

    @TELUS @TELUSsupport As I type this I've been on hold for 63 minutes. I only want to sign up for your Home Security service, that's all. You know, no big deal.

  • OilersJohn Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    @McFeenixx I switched to Telus a few years ago and I am never going back.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @StephL2014 @Shawhelp On the phone with Telus now, we are getting Optik TV installed.... I've been on the phone with Shaw every few weeks since we had this crap installed in October. It's awful.

  • MahoneyWolfPack Matt Mahoney (@MahoneyWolfPack) reported

    @DJordatron No issues on my Telus feed

  • scott_westmaas Scott Westmaas (@scott_westmaas) reported

    @TheTowelBoy @Shawhelp No problem with Telus feed....

  • CamMcCam McCam (@CamMcCam) reported

    @Shawhelp Fix your feed good God. Trying to watch #WorldJuniors on TSN1 and it keeps freezing/cutting out. Browsed Twitter and found this is happening to Shaw customers only...not Telus users. Getting worse as the game goes on.

  • kemac60 KeMacR (@kemac60) reported

    @ryanjespersen Here’s another ‘Total Disregard For Lockdown’. #Telus is still out there selling and installing security systems , internet etc .. IN TOTAL VIOLATION OF LOCK DOWN !!!!!

  • BJohnner8 blair (@BJohnner8) reported

    @ShawInfo fix your ****. I’m trying to watch @HC_WJC and it’s freezing every 40 seconds. @TELUS here I come!