Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (45%)

2. 

   Phone (30%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• Stephen Pate (@sdpate) reported 10 minutes ago from Charlottetown, Prince Edward Island

  A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

• Laura Lindsay (@MsLindss) reported 18 minutes ago from Miltonvale Park, Prince Edward Island

  @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

• Patricia Bourque (@TrishaBourque) reported 37 minutes ago from Charlottetown, Prince Edward Island

  I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

• Darcie Lanthier (@DarcieLanthier) reported 49 minutes ago from Charlottetown, Prince Edward Island

  .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Trevor PETERSEN (@wheatiepete) reported a minute ago from Red Deer County, Alberta

  @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

• Andie (@Andiecip) reported 3 minutes ago

  @Awardcon They were getting to the point of harassing as they’d call all day and night and sometimes hang up as I answered. I ended up having Telus support look into my account and remove any sign of allowing marketing calls. One way to annoy me as a customer is to keep phoning me nonstop

• Alex LeMar (@AlexaLeMar) reported 7 minutes ago

  I guess @TELUSsupport @TELUS 1 business day really means 3+ business days? It is not okay to take hundreds of dollars from your customer, never deliver the device they ordered, and on top of that ignore their requests for help. I give it until the end of the week and I'm gone

• Tyler🇨🇦 (@TG1ng) reported 9 minutes ago

  **** telus all my homies hate telus

• Kara Berman (@karaberman) reported 14 minutes ago

  @ShawInfo 4 different people, 4 different answers. Waiting 3 weeks for someone to follow up with me? What kind of scams are you folks running? 8 years I have been with Shaw. Have to cancel and go with @TELUS now. You should value your loyal customers @ShawDirect

• Award Construction Ltd. (@Awardcon) reported 15 minutes ago

  @KempfFred @TELUS I ordered a phone, they said I would have it in 5-7 days. Then they changed it to 2-3 weeks. Then 5-6 weeks. So I’m still waiting. Customer service is rude. They offer zero assistance. Wait times are horrible.

• Erin Low (@canadagirl16) reported 15 minutes ago

  @TELUSsupport I'm trying to login using my Telus account on the Global TV app. I keep getting an error when I try to connect to the login page, says "site cannot be reached"

• Steve Coville (@SteveCoville) reported 18 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• Michelle Bailey (@MichelleBailey1) reported 19 minutes ago

  @JennArndt @MindyJoss Mindy...I am dealing with a similar issue with Telus. It's so frustrating.

• teddy (@tedly3000) reported 23 minutes ago

  @TELUS so I got your internet, it’s slow and I’m almost ready to pull the plug on you guys. I can’t stream music, or even do a Zoom call. Useless.