Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/12/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • DarcieLanthier Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island

    .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TylerDumaine Tyler Dumaine (@TylerDumaine) reported

    Switched to Telus which was a great choice. We sent equipment back it had wrong address we notified Shaw of this and they said they would call us back in 48hrs to help. Instead sent to collections with no phone call. Manager said too bad. Leon #WZR9. @TELUS @ShawInfo @Shawhelp

  • TheSKDude The Dude (@TheSKDude) reported

    @ebbsebbs27 @SaskTel @TELUS I’ve never been stuck in the snow and I own a 20 Toyota Corolla… Really sad you don’t care about Saskatchewan though… #ShopLocal

  • archPengu Mr. Penguin (@archPengu) reported

    @MsLutzmann By design probably. It feels like they are still making the health care crash to sell their Telus Babylon hybrid model down the road...probably.

  • Shawn68048119 Shawn (@Shawn68048119) reported

    @Lybbe1 @kelownagurl @MadAboutPaper Koodo has the same LTE network has Telus. I was with Koodo for years and have LTE speeds close to 150 megabytes.

  • grabmilk1 grabmilk (@grabmilk1) reported

    crazy how Telus had days to prepare for this storm and just hasn’t done **** to fix their wires

  • _bholm Brandon Holm (@_bholm) reported

    @TELUS Funny I’m considering leaving @TELUS due to consistent network issues over the last few months. My device will have a 5G signal but the data network is often horribly slow or completely unusable. What happened? The network used to always be so fast!

  • Merc_3422 Mar (@Merc_3422) reported

    @MobileSyrup "As an example, Telus offers the iPhone 13 Pro Max for $0 upfront and $43.04/mo for 24 months with the carrier’s Bring-It-Back plan. In total, that works out to $1,592.96" $43.03x 24 months is $1032.96 Some bad math there guys lol

  • hoodlove2k alayah ? (@hoodlove2k) reported

    @swishcr wtf is roger and telus?

  • spikestabber bren (Bear) 🐻🍁 (@spikestabber) reported

    @SaraPaige78 @BenWoodfinden So yes, Amazon, Netflix, Disney make Bell/Telus & Rogers go crazy, when using their taxpayer funded Internet pipes to make money for those non-Canadian corporations without the middleman telecom incumbent collecting based on revenue of streaming service. ;)

  • sookemonitor Bob Lawblaw (@sookemonitor) reported

    @TELUS well after firing all your staff and having NO customer service, that will be a NO