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Telus

Telus outages and service status in Charlottetown, Prince Edward Island

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Charlottetown, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • MsLindss
    Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • TrishaBourque
    Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • sdpate
    Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • DarcieLanthier
    Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island

    .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • intrepidudon
    Tony (@intrepidudon) reported

    @PsudoMike Seems like a big bath. Telus just bought back Telus digital after spinning it out. New ceo taking a big write down so big bonuses and results later on. Lower expectations, outperform.

  • spawnsteryvr
    Steven (He/Him) 🇨🇦 (@spawnsteryvr) reported

    @TELUS That’s what I thought. Reddit post said it was a recognized Telus number but spam at the same time. Obviously if it comes from you, no issues getting past call screening. It appears this number did not get past it. Thanks for getting back and confirming.

  • grizbro
    Marv Brown (@grizbro) reported

    @TELUSsupport thank you Telus for zero help on my technical issues. Almost 3 hours in hold. Talked to rep. He took my number in case of disconnection. Lost call no call back. I hate Telus. Looking for alternative. Internet, phone, tv. Telus hates customers.

  • dingoboy70
    ALPHA MALE! (@dingoboy70) reported

    Telus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly

  • TheHAMCORE
    Mat | HAMCORE (@TheHAMCORE) reported

    @iPixelGalaxy @TELUS Had some issues with ROGERS myself and I decided to just get a eero gateway and additional pod. If I had the money I would get the Ubiquiti Cloud Gateway and a couple PoE pods. If you have a separate modem or can put the current one in bridge mode, I suggest making your own net

  • DaveAMcCarthy
    Dave McCarthy (@DaveAMcCarthy) reported

    When @TELUS sends out customer service surveys, the subject line of the email should be: “SURVEY - Telus about it”.

  • nightMairC
    nightMairCreative (@nightMairC) reported

    Dear @TELUS @TELUSsupport planting 26 million trees is fine but being on hold for 56 min and counting for tech support with a new tv remote setup is kinda ridiculous. 25 yr customer. The last year has been disappointing to say the least

  • grizbro
    Marv Brown (@grizbro) reported

    @cashmobstalbert @TELUSBusiness Honestly. Telus sucks, when you talk to help desk they are in far away lands. Get cheap rates for the servive and so more profit for Telus. Service level???! Who cares.

  • Darlow012
    Darlow012 (@Darlow012) reported

    @GunGnome @Rogers Because what are you, the customer, going to do about it, switch to Bell or Telus 🤑🤑🤑 They got us good

  • Hollymcc3
    Holly (@Hollymcc3) reported

    @TELUS @TELUSsupport I had to call technical the other night because my emails were not working. The front line person I received - I don’t know what she did - but it didn’t help so tonight I went through ChatGPT and it helped me step-by-step and I fixed my own email problem!!!