Telus Outage Report in Charlottetown, Queens County, Prince Edward Island
Some problems detected
Users are reporting problems related to: internet, phone and tv.
The latest reports from users having issues in Charlottetown come from postal codes C1A.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Charlottetown, Queens County, Prince Edward Island
The most recent Telus outage reports came from the following cities: Charlottetown.
| City | Problem Type | Report Time |
|---|---|---|
 Charlottetown |
Internet | |
| Charlottetown |
Internet | |
| Charlottetown |
Phone | |
| Charlottetown |
Phone | |
| Charlottetown |
Phone | |
| Charlottetown |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Charlottetown, Prince Edward Island
Latest outage, problems and issue reports in Charlottetown and nearby locations:
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Fougere
(@connectmyaudio) reported
I wish I didnt.get my cell service with @telus now because I feel like so sad that they are cons . I am sad I can't trust a soul including those I trusted with my digital life. You suck @telus. Enjoy what you already have and stop asking for more money for things that dont cost..
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Bone
(@bonejrp) reported
@SweetGeorgia_77 That’s what pops up when I pause my kids WiFi through the Telus Wi-Fi app. But if you’ve never used that don’t I understand why it would happen. Any chance he’s connected to a neighbors Wi-Fi?
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Robin
(@robinthemurr) reported
What is up with @TELUS customer service lately? Even with being put on a priority call list I spend almost an hour on hold today alone, all to solve a problem that CANNOT be fixed with all the “tools” they offer online oh I’ve still not gotten through to them #badcustomerservice
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Adam B
(@abark033) reported
@CRTCeng @RogersMobileCa @TELUS robo calls are pretty bad these days. Can one of you please create an app that makes reporting to CRTC (and presumably cell provider) more efficient by pulling data from recent calls and having saveable default required form responses. Thanks!
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Deanna young
(@cubanadeanna) reported
@dobradors @TELUS I find out Telus knew and never contacted me ! They claimed they had no address for me nor phone#. (It’s under another name). Bottom line , many apologies but had to pay . She promised to fix it with collections. I never checked. After reading yours I am worried!😕
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The Sudsy Scoundrel🍻
(@badmonkey68) reported
from
Calgary, Alberta
@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
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Nicole Ringer
(@NicoleRinger86) reported
@TELUS Your business support is disappointing, we’re experiencing a telephone outage that’s going on 3+ days, for the second time in a month, and no one at Telus even cares. Your reps screw up, zero compassion, who cares right? @TELUSsupport @TELUSBusiness
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Kruti Sutaria
(@KrutiSutaria) reported
This is because of you @TELUS @telusmobility I should cancel both my offices and my home services. You understand my time is valuable all right.
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Kruti Sutaria
(@KrutiSutaria) reported
@TELUS @TELUSsupport @telusmobility it's really nice seeing you answer other people. 2.5 hours and counting to cancel my plan if you can't fix that your rep failed to tell me the truth. Sent you a DM
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LucianaCouto.com
(@LucianaCouto) reported
Well done @TELUS, you sold a phone that is not in stock without any option to cancel and now we're trying to talk to @TELUSsupport for 3 weeks without success. After spending thousands of dollars we would expect a little more respect.