Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 04: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (47%)

2. 

   Phone (28%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• Patricia Bourque (@TrishaBourque) reported 4 minutes ago from Charlottetown, Prince Edward Island

  I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

• Stephen Pate (@sdpate) reported 30 minutes ago from Charlottetown, Prince Edward Island

  A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

• Darcie Lanthier (@DarcieLanthier) reported 35 minutes ago from Charlottetown, Prince Edward Island

  .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

• Laura Lindsay (@MsLindss) reported 49 minutes ago from Miltonvale Park, Prince Edward Island

  @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Marc (@MitchcoMarc) reported 11 minutes ago

  @TELUSsupport @TELUS I have been your companies customer for over 25 years! Your cel service. Overage area sucks where I live and work. You advertise 5G and how wonderful it is, but honestly it’s garbage! I live in Greendale with a cel tower close enough for me to see and yet..

• OutermostGhost 💀💜 (@OutermostGhost) reported 12 minutes ago

  While I don't blame anyone who works at Telus, especially at the level I have dealt with, I do blame the company. I do blame the people who choose to **** over everyone who doesn't live in the city. 8/13

• Val C. (@vcinbc) reported 12 minutes ago

  SCAM ALERT 🧵: My elderly mom, a @TELUS customer with satellite TV from Shaw, had a call offering her a better TV deal with Telus. She was of course interested, but became suspicious when they asked for SIN + credit card no. .../2

• Andrea Ruzzo (@ruzzotweets) reported 13 minutes ago

  Experiencing an internet and cell outage here in Whitney, Ontario. Luckily we have Starlink as a backup here and this is the second time it's come in handy this month 🙃 Any insight @TELUS ? @Bell ?

• Punk Actual (@PunkActual) reported 16 minutes ago

  the specialist there refused to help, or even call into your support. As they clearly had no idea or care about me as a customer, I will be going to @TELUS.

• David Hicks (@ALL_CAPS) reported 16 minutes ago

  If Rogers wants to be ****** that would be fine if we had actual competitive telecom landscape in Canada with viable alternatives, but we don't (even if there was a way to move traffic, Bell and Telus can't handle that sort of influx). Too big to fail? More like to big to exist.

• OutermostGhost 💀💜 (@OutermostGhost) reported 17 minutes ago

  So, like I said today on stream, I had calls with Telus to set it up. ... These mf'ers. These people were like, "25 down, 5 up." ... B, I can't stream on that garbage. 3/13

• OutermostGhost 💀💜 (@OutermostGhost) reported 17 minutes ago

  Okay. You know what? Fine. We know someone in town with REALLY good Telus home internet. Not 100 down/50 up good, but 75 down/15 up good. So I call. 4/13

• Annaleen (@Annaleenzh) reported 18 minutes ago

  @TELUS @tamarataggart Can you tell me my business internet use Telus, how to check or records of access that my neighbor that in up down right left, how far can access? And password how easy can go break? Why every time when I am writing my working report or when I turn my wifi on, hard for me to work

• CryptooooTunaaaa (@crypto_tunaaaa) reported 19 minutes ago

  @TELUS Hopefully you don’t need internet service in those.