Telus Outage Report in Charlottetown, Queens County, Prince Edward Island
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Charlottetown, Prince Edward Island
Latest outage, problems and issue reports in Charlottetown and nearby locations:
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Darcie Lanthier
(@DarcieLanthier) reported
from
Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TELUS Support
(@TELUSsupport) reported
@mariamdena Hi Mariam - We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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Pam Sharpe
(@pammer78) reported
@mariamdena Yup but it’s working now. Also got a message from them yesterday that they’re going to start charging me per minute for international long distance even tho I had an unlimited plan. So paying EVEN MORE for reduced service #telus #CRTCdoyourjob
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TELUS Support
(@TELUSsupport) reported
@ecurtisxx Hi Em- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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Noel25
(@ayja147) reported
Waiting on phone for Telus Teck support one hour and 17 minutes and counting. Customer service sucks. This may be the time to pull the plug on this company; in my humble opinion.
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just another Chad
(@chadbuck) reported
Hey @TELUS @TELUSsupport when are you anticipating internet service being restored? Its really hard to work without it.
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Serena is 鄧芷茵 in YEG 🍞🇭🇰
(@unicornwheels) reported
@arthouse_res I think Telus was down for a little bit! Seems like it's getting resolved.
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Robert P
(@PerchNL) reported
@shhewitt @DaveJSullivan @TELUS In addition to being totally reliant on Bell’s infrastructure, Bell customers have priority on those cell towers. If a particular tower gets maxed out, it’s a Telus customer’s call that will drop first....
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TELUS Support
(@TELUSsupport) reported
@Phl0xed Hi Nolan- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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TELUS Support
(@TELUSsupport) reported
@2010_twinpapaed Hi Andrew- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
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TELUS Support
(@TELUSsupport) reported
@YankeeCanuck Hi there- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.