Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 01/30/2026 14:30

January 30: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • starchoice Steve P (@starchoice) reported

    @TELUSsupport Wow, not getting much help from #TELUS. My bill has been incorrect for two months in a row. Spoke with a manager both times. Was promised a lower bill both times for a renewed contract but instead getting a bill almost double what was promised.

  • GingkoRummy Gingko Rummy (@GingkoRummy) reported

    @jkenney @TELUS You have a ukarine flag up for a while now, question... do YOU support the Azov battalion?

  • Va6Lat VA6LAT 🇨🇦 (@Va6Lat) reported

    Apparently, three guys with shovels in my yard today. They are laying Telus Fibre to the houses in my area. That's fine... but I am a Shaw customer. So, thanks, but no thanks?

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @jkenney @TELUS I hate telus, their service sucks

  • Ginaii Gin (@Ginaii) reported

    @NefariouSeraph Telus is easily the shiniest of the turds. Haven't had any issues with them in the 7+ years I've had a cell phone with them. Internet is also way more reliable than Shaw.

  • 6ixTweet bubita ciprinel (@6ixTweet) reported

    @RogersHelps @BreePicton 24h later.. still no home internet. Pathetic to say the least. And doesn't help that its overpriced. So glad i switched my phone 6 monts ago to #telus will be switching my internet to #bell 🖕🖕🏾🖕🏿🖕

  • explorativeLins Linds (@explorativeLins) reported

    My theory is it was a cyber attack but all orchestrated by Telus so they can become the sole force behind Canada’s mobile and internet markets. Never liked those guys. They still owe me $100. Am I bias? Yes.

  • thirtysixterpz TerpSlurper💨 (@thirtysixterpz) reported

    @Paulchan1989 @Rogers Ironically they sent out an email yesterday boasting about how good their 5G network is.. LOL time to stop letting Telus and Rogers monopolize Canada 🇨🇦

  • DaleCadeau DaleCadeau (@DaleCadeau) reported

    @genevalaitis @dave1agar Last year my expensive Telus doctor only did virtual. I have no problem examining my ***** but no way I was sticking my finger in the back hole

  • Jinxsa Jinxsa (@Jinxsa) reported

    Alberta Blue Cross (Private insurance) and AHS (public health authority keep tell me to subscribe to Telus apps after all their questionable moral issues, multiple security failures, numerous privacy law violations and clearly suspicious business practices and I am NOt having it.