Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (28%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• Laura Lindsay (@MsLindss) reported 2 minutes ago from Miltonvale Park, Prince Edward Island

  @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

• Stephen Pate (@sdpate) reported 42 minutes ago from Charlottetown, Prince Edward Island

  A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

• Patricia Bourque (@TrishaBourque) reported 55 minutes ago from Charlottetown, Prince Edward Island

  I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

• Darcie Lanthier (@DarcieLanthier) reported 59 minutes ago from Charlottetown, Prince Edward Island

  .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• C. Young (@sanarose) reported 5 minutes ago

  one hour phone wait time since their Telus Assist online chat help doesn't even load.

• Peter Whitton (@Whitton1Peter) reported 6 minutes ago

  @TELUS Why no service pass Yale bc on the frazer canyon. Plus your internet is Super slow and you charge Arm and Leg

• C. Young (@sanarose) reported 6 minutes ago

  telus really does have the worst ******* website.

• hotcheri (@hotcheri) reported 7 minutes ago

  This @TELUS hold music is almost as bad as their service 😩

• andrew van⎠ (@Enjew) reported 10 minutes ago

  HOLY **** **** @TELUS NOT A DAMNED SINGLE CUSTOMER SERVICE PERSON CAN HELP ME WITH SOMETHING SO SIMPLE WHAT THE FUUUCCCKK

• Brennan (@Brennodore) reported 11 minutes ago

  @TELUSsupport @TELUS how is it one of Canada's leading telecom companies always has the longest wait times 35 minutes and counting? And why would I trust such poor customer service handling my health? @TELUSHealth

• y knot (@yknot05) reported 16 minutes ago

  @JimJohannsson @Citizen004 It's just an 'operational' question I have. There's no feeling of this gov 'hearing' concerns of ABns. No response to us. If I phoned Telus b/c I had an internet problem, it was never fixed, never heard back, I'd wonder what was going on, want to hear fr Boss.

• Eric Goodwin (@auxonic) reported 19 minutes ago

  @laura_shantz @DvdHam @OttSnowCyclist My work phone (Bell) didn’t get it. My personal cell (Telus) did. Work phone has never been to QC, personal was there a month ago. Total mystery system.

• adam moseson (@farmernewt) reported 28 minutes ago

  I am gonna lose it on #telus today. Hub not working again been on hold for about an hour so far. Worst customer service!

• #MaskUp (@matpVI) reported 29 minutes ago

  @NicESpurling @TELUS so unfair - but maybe worth pursuing might help others going through the same experience You are a truly strong voice...