Telus Outage Report in Charlottetown, Queens County, Prince Edward Island
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Charlottetown, Prince Edward Island
Latest outage, problems and issue reports in Charlottetown and nearby locations:
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
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Darcie Lanthier
(@DarcieLanthier) reported
from
Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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OSWB
(@OldSchoolWB) reported
@KyleTWN I have no choice but my corporate IPhone is Telus and I am happy with the service. Some low level service in SE BC but nothing too bad.
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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NorEaster19
(@gsra2011) reported
@TELUSsupport I have a new activation with Telus, contract starts from 02 Nov but the billing cycle shows from 29th Oct. On top of that, I donot even have the sim card and device, but still being charged for the service and device. Also very very long wait times on the phone.
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Dave Pasin
(@dave_pasin) reported
@paulnixey @CineplexMovies There’s way too many of these kinds of companies and they’re supposed efficient method of operating these days. Is there any wonder customers get angry with such horrible customer service. Ever try to get a hold of @TELUS and get something resolved, beyond brutal!
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Caitlin Hicks
(@CateHicks) reported
When every @Telus call begins with "we are experiencing higher than normal call volumes" it's time 4 Telus 2 hire more staff. Having their 'valued' customer wait & wait does not show respect for anyone but Telus shareholders.
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John Storjohann 🇨🇦
(@john_storjohann) reported
@TELUS @TELUSHealth @TELUS_AGCG I'll say it again, you've lost a lot of credibility with your chintzy payment fee. Am a long time customer and am not as enamoured with Telus anymore. You're making massive profits and nickle & diming your customers, just like any other telco.
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Chest Rockwell
(@Chest_Rockwell7) reported
@KyleTWN I've used both Telus and Bell, Bell's reception was always noticeably better, and I find their customer service I comparably better
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Shane's Dog says #GoOilersGo
(@ShaneRedflag) reported
@KyleTWN I was literally one of Bells first clients when they moved west ...great coverage, crap customer support. Finally got mad enough to switch to Telus (can't stand them either, but need the footprint) ...wish I hadn't...they throttle internet hard, ...phone, complain, rinse repeat.
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LaMoMo
(@HeidyMo) reported
Had a call w/@TELUS @TELUSsupport team this morning. Very helpful. However, there seems to be a disconnect w/info listed on my acct online vs what the rep sees on file causing more confusion. Something to look into please so as to have better service moving forward.
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TELUS Support
(@TELUSsupport) reported
@denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?