Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/24/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • DarcieLanthier Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island

    .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ltsRequ Boner McGregor (@ltsRequ) reported

    @1doinitanyway1 @TELUS I pay $55 a month for unlimited everything. Not a bad price

  • john_chinniah Tony Montana (@john_chinniah) reported

    never in my life I have ever dealt with a more stupid customer service rep .. come on Telus

  • john_chinniah Tony Montana (@john_chinniah) reported

    This lady trying to tell me false **** .... I worked for Telus before dumb ***, half the **** you saying isn’t true

  • spideynorris krys (@spideynorris) reported

    @formulayuki @F1Yann TELUS IS A TV SERVICE PROVIDER ?!

  • john_chinniah Tony Montana (@john_chinniah) reported

    Never in my life have I ever dealt with a more stupid customer service rep..... come on Telus

  • drewfurn Drew (@drewfurn) reported

    @marian_crow @TELUS Ummm where in Canada doesn’t have clean water or hasn’t already recieved government funding to help pay for the cleanup.. on the other hand we are the only first world nation that doesn’t have high speed internet everywhere.. just curious as to what’s to be ashamed of here?

  • 604atom 604atom (@604atom) reported

    @TELUS what is going on? We switched from copper to optik internet in the summer and have not been invoiced yet despite calling in 3 times (on hold an hour each time) assuring you would fix it. We are honest and want to pay but want to avoid a large bill when you wise up

  • liquorwench MoxyAnna (@liquorwench) reported

    @TELUS Trash company, trash customer service. Disconnected my internet for an apparent unpaid payment arrangement that isn't even due for 3 more days. Said they would reconnect my wifi within 48hrs. Like you can reconnect it with a push of a button. Fkn ridiculous.

  • gerrywahl9 gerrywahl (@gerrywahl9) reported

    If you are a Telus customer-AND get a discount on the price -most people do-check you billing-Telus UNBELIEVABLY charge GST etc based on the price BEFORE the discount-no reason to do this but they do-do u pay GST or PST based on any sale price - NO! Complain!!!

  • drewfurn Drew (@drewfurn) reported

    @TELUS When starlink finally comes online in the coming months, don’t worry we will quit asking for service from telus as we have for the past 9 years.. you had your chance, me and my over 100 neighbors will be taking our business elsewhere