Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 10/14/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Charlottetown, Queens County, Prince Edward Island

The most recent Telus outage reports came from the following cities: Cornwall.

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City Problem Type Report Time
CanadaCornwall Phone
CanadaCharlottetown Internet
CanadaCharlottetown Internet
CanadaCharlottetown Internet
CanadaCharlottetown Phone
CanadaCharlottetown Phone

Community Discussion

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • DarcieLanthier Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island

    .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IcemanYVR ☕️🍷Last Name, First Name 🚴🏼‍♂️⛳️ (@IcemanYVR) reported

    @chrisonhismac @TELUS @TELUSsupport The only problem with this is whomever you switch to will be doing the exact same thing.

  • RayeBrian Brian Del Raye (@RayeBrian) reported

    @TELUSsupport 6:30 on a Friday night and there is no customer service to fix a Telus problem??? Chat not available and your 310-1212 number says it’s out of service? Sounds about right.

  • nealjennings Neal Jennings ☮️ (@nealjennings) reported

    @_marty_k @TELUS It's... shockingly bad form. Telus is usually better than this.

  • MQuarentino Mrs. Quarantino (@MQuarentino) reported

    @ianhanomansing I am leaving Telus. So much for being a valued customer. Customer Service is an oxymoron.

  • NathenDougdeen Nathen dougdern (@NathenDougdeen) reported

    @TELUS your service sucks!especially the 5G on the 13 pro max😭and yall wanna charge us 1.5% more smh

  • Jake20113880 Jake (@Jake20113880) reported

    @TELUS I can’t believe how greedy Telus is getting they are know charges fees for customers paying their bill I think it time I cancel my Telus accounts

  • zweistein54 Chris Goethel (@zweistein54) reported

    @12Kitkat16 Try Telus. Been with them for almost two years now and no issues. Rogers used to tell me it was the leaves on the trees blocking my signal at times - um guys it is late November, no leaves! So I left.

  • duskanddahlias Dusk (@duskanddahlias) reported

    @MizzJackson @TELUS Boo. :( I've had crappy service from Telus too, which is why I quit them years ago. If you're looking to switch, I've had awesome experiences w/ Fido for phone and decent ones with Teksavvy for internet (a few minor issues but they're cheap).

  • mildlycorrosive Rachel (@mildlycorrosive) reported

    @YYCBoarder It’s ridiculous how much of a deal. Internet is under 70 a month. And our 18 is on his games whenever he’s home and no lag. We had pretty awful internet from Telus too because now 6 years later they are finally upgrading our neighbourhood to even be able to have fibre.

  • 24Flynn Bryan Flynn (@24Flynn) reported

    @TELUSsupport @TELUS called in to customer support, told wait time could be up to 20 mins… it’s been 1 hour 10 mins now, are you out of staff too? Are you going to use people shortage and Covid as excuse too?