Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/11/2025 12:55

December 11: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • D3MONICLeaks TheDemonicGamer (@D3MONICLeaks) reported

    @DemonsAndKnives @TELUS It's one of apples stupid naming things

  • Making8 Adam J. Humphreys (@Making8) reported

    @ExtraLars I have Shaw Bluecurve but Telus now has some pretty interesting packages so I'd give them a look. I wouldn't go for Shaw without Bluecurve (the modems are just garbage and fail every 1.5 years).

  • Sarcastic_Acid Sarcastic Acid (@Sarcastic_Acid) reported

    @edmontonsubbie @MercedesGlobal LMAO...I also pretend to be a business owner who is **** scared of fraudulent charges on his CC. Then you'll get scammers posing as CRA, furnace cleaning ppl, Telus reps offering crazy deals. I even got an immigration scam call once...my aunty was detained. She's dead.

  • ldeichel Leonard Eichel (@ldeichel) reported

    @jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.

  • adrianaalicm Adriana (@adrianaalicm) reported

    @ExtraLars I have had both but Shaw was a little better. They did not have limits to internet usage and better coverage. Plus I found Shaw to have way better customer service. Telus could not give a damn about my concerns

  • WhatImActually1 WhatImActuallyThinking (@WhatImActually1) reported

    @Rogers Sick story, my internet and cable have been down for 7 hours with no ETA for the 3rd time in 1 month. Telus is looking good.

  • classickxD Alan (@classickxD) reported

    @TELUS Telus will likely raise the price of the plan within a couple of months while the customer is under contract

  • kjames_2001 Ken James (@kjames_2001) reported

    @TELUS @TELUSsupport how long does it normally take for someone to reply on the support account?

  • John1MD John MD (@John1MD) reported

    @LexLuthier34 @shandro @jkenney He has shown time and again that he considers family medicine to be worthless as a public service. Though, Telus has convinced him that they can make money off it. He will act accordingly

  • Sophyproperties Sophia (@Sophyproperties) reported

    @jeffcomeau @exodus_io @TELUS Contact _jackroland_ on instagram, he'll help you. Just give him a try.