Telus Outage Report in Charlottetown, Queens County, Prince Edward Island
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Charlottetown, Prince Edward Island
Latest outage, problems and issue reports in Charlottetown and nearby locations:
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
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Darcie Lanthier
(@DarcieLanthier) reported
from
Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty
(@mrscotty5) reported
@TELUSsupport Wi-Fi won’t work, call Telus. Turns out you haven’t replaced my equipment in years so its obsolete. So give me a discount send guy to replace it all. Now works worse then before 👍 #rogers #shaw anyone need a loyal customer cause #telus don’t
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Chantal
(@21stcenturyfem) reported
Is 40 mins on hold the norm to reach @TELUS for customer support? First time calling in after switching providers and honestly, not too impressed @TELUSsupport
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Dalton 🌹
(@dultsboi) reported
@pizzah000ligan thank your lucky stars Telus sucks asssss
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Mark Kafka
(@MarkKafka) reported
Wanted to give @TELUS a big thank you and a great surprise! Had a call with a customer rep on Dec 10 and in closing asked if there was anything else he could do, jokingly I said you can call me on my #birthday and this morning he did! Now that is #customerexperience
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RockyLou
(@crocque41) reported
@SaskLass @CBC I am with Telus and have asked them numerous times to remove CBC from my package. Unfortunately that’s not an option. So I have to pay for a garbage programming I don’t watch 😡. #CBCsucks
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Steve Spreekmeester
(@spreekster) reported
@TELUS is there anyone who can help a 10 year customer with an overcharge of 1000$ from a BPN that I NEVER USED!! COME ON!! THIS IS INSANE
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Jon Moore
(@ShoshinZen) reported
@MsCommuniKate @BrownKnowser I met the guy a couple times when I worked for the Telus dealership he was associated with - I got instantly creepy vibes from him and the way he interacted with his daughter. I have NO clue how he got away with this **** for such a long time.
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vinayan c
(@vinayan1986) reported
@JenniferSavvy @shakepay Nice,which network you are on ? Still havent recieved mine @shakepay I am on koodo which is in telus network
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KeMacR
(@kemac60) reported
@ryanjespersen Here’s another ‘Total Disregard For Lockdown’. #Telus is still out there selling and installing security systems , internet etc .. IN TOTAL VIOLATION OF LOCK DOWN !!!!!
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Jennifer R Fenton
(@jenrobin99) reported
@TELUS how dare you cut off a phone...at your fault when the bill isn't even due for almost another week..wow then tell me I have to pay for reconnection!BAD BAD BAD. @TELUS guess you don't like customers