Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/18/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • DarcieLanthier Darcie Lanthier (@DarcieLanthier) reported from Charlottetown, Prince Edward Island

    .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JayDWalt Jay Walt (@JayDWalt) reported

    @RogersHelps Telus here I come. Disgusted as well that my internet package is more expensive than it currently is advertised for. Quick to pass on pricing increases. Never adjusting down for existing customers. I feel the love.

  • InspectorNeids Montell (@InspectorNeids) reported

    On a 2017 shield on wifi if you are in the pik tv app, if you keep hitting back to exit the app, after tuning into a channel you will get stuck in an endless loop of a telus logo. It's terrible.

  • DarkLeelan31 James (she/her) (@DarkLeelan31) reported

    He felt he needed to assert himself being new and wouldn’t even listen to our issue. Dismisses us. THEN of all moves; he tells Telus WE could somehow fix an outside public box for a neighbourhood we have NO access to, so since WE could fix it, we pay $150 for wasting his time.

  • KathrynRyches Kathryn Ryches 🌈 (@KathrynRyches) reported

    @MikeJOfficial85 Twice we had Telus landlines (two different locations) BOTH times Telus customer disservice was the factor for us leaving. Like how the F*** does a company disconnect the WRONG telephone number, then try to tell us it was our fault. My friend (former employee) calls them HELLUS.

  • SchultzLincoln Nelson Schultz (@SchultzLincoln) reported

    @gmbutts Especially with all the bailouts and redistribution money from the confederation. Maybe if they’d open up the amount of service providers in Canada this would happen. This would hurt Telus and Rogers monopoly that the federal government is in bed with though.

  • robbieambrosio Robbie Ambrosio (@robbieambrosio) reported

    When @Rogers says they will credit your August account from the outage but they still haven’t. I think it’s time to move to @TELUS

  • elijb1 Jacques Bleau (@elijb1) reported

    @TELUSsupport @TELUS Since Rogers outage having communication lost all week and this weekend as well Telus not better they keep saying working on it

  • yezzzurp 𝙪𝙤ɯǝᗡ 𝙪𝙤ǝ𝙉 (@yezzzurp) reported

    @Gavin_Needham How useful. I'ma be switching over to Telus or Bell next summer after my contract is up. Rogers barely has service outside of major cities/towns and I know any company could have an outage but that was ridiculous.

  • JeffGrossK9 🇨🇦Jeff Gross🐕 (@JeffGrossK9) reported

    @weare4police I don’t have a cell phone. That’s my choice. I don’t need the bills. F**k the government if they think they’re going to fine me for garbage like that. Sue me! Good luck with that Turdeau. Sleeping with Telus now?

  • rocky92v Rocky (@rocky92v) reported

    @kirst_alyssa @TELUS Seems u just got a bad agent , every time I’ve called TELUS they have been helpful but always switch when one won’t give u a good deal