Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/24/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobShaw_BC Rob Shaw (@RobShaw_BC) reported

    @paulnixey @StepanVdovine You know who has it — Telus. On demand for subscribers as part of a Telus Presents service for hard to find shows.

  • ao3savesmylife nova🌟 (@ao3savesmylife) reported

    ******* telus shut down my internet again

  • kpwee1 K. P. Wee 🖊📚 (@kpwee1) reported

    My telus optik TV doesn't work and @TELUSsupport @TELUS customer tech support says they can't find my account information and I've been on hold for 30 minutes. What kind of service is this?

  • stewart_meakin Stewart Meakin (@stewart_meakin) reported

    @TELUS Internet outage in Hinton alberta and your outage page on website isn’t working.

  • MariaGe269 M S Brave (@MariaGe269) reported

    @SoonfeedEU Hello! Since yesterday, my account has been restricted because I wrote two sentences against the aggressor Putin. I have not used threats, obscenities or classifications! I believe I haven't broken the community rules and am being unfairly and unnecessarily restricted! TELUS 😡

  • gsfd57 Gail Duffy (@gsfd57) reported

    @DebraJ43 @anarchodelphis @adriandix That sounds like the medical service that Telus started which is certainly for profit. And apparently numerous doctors signed up to be part of it. It wasn't started by govt. Did you try the 811 line where you can speak to an RN, doctor or pharmacist? A free 24 hr govt service.

  • DJWardWilson ward wilson (@DJWardWilson) reported

    @TELUS how does a PHONE COMPANY not have a call back option? “your wait time is over an hour” is an insult you are overcharging me for my new plan and now I have to waste an hour+ of my life to fix YOUR mistake??

  • PGChamberCEO Todd Corrigall (@PGChamberCEO) reported

    Hey @TELUS we got fiber to our house a month ago and it's gone down multiple times since. Never any issues before the changeover. Any suggestions or thoughts? In #CityofPG

  • _shell27 Michelle 🌚 (@_shell27) reported

    shoutout to @TELUS - called customer service to report a scam call from someone pretending to be Telus. After the sales rep took the info down, they saw that there was an offer available for me to get an extra 40gb for $10 less a than I was paying on my current plan - score! 🥳

  • nucl3arboNg braidster (@nucl3arboNg) reported

    Bold strategy @TELUS I call to find out how to close out my act as my contract is ending and not even asked why, or an attempt to see how to keep me as a customer. @Rogers has been calling me monthly for the past 2yrs to get me back.