Telus Outage Report in Charlottetown, Queens County, Prince Edward Island
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Charlottetown, Prince Edward Island
Latest outage, problems and issue reports in Charlottetown and nearby locations:
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Patricia Bourque
(@TrishaBourque) reported
from
Charlottetown, Prince Edward Island
I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.
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Darcie Lanthier
(@DarcieLanthier) reported
from
Charlottetown, Prince Edward Island
.@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail
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Stephen Pate
(@sdpate) reported
from
Charlottetown, Prince Edward Island
A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.
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Laura Lindsay
(@MsLindss) reported
from
Miltonvale Park, Prince Edward Island
@zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Halabi
(@MyBillsAreHigh) reported
@TELUSBusiness Incorrect charges on customers' invoices. Telus seems to charge for everything and anything possible. What would be a quick call with any other provider takes hours with Telus. This isn't the company I worked with 10 years ago. Bring back your Canadian based customer service.
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Micheal-Lineright
(@MLineright) reported
@NantucketBeef No problem Telus is hiring
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Seditious Me
(@SeditiousMe) reported
@dirklancer It took a year+ for Telus to fix a glitch that made it so my relative could not call my shaw number. They first blamed it on shaw. Then they attempted to fix it but it did not work. They finally sorted it seven months later. That is not the only number that could not call me
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Devon Schmidt
(@DevonSc09287193) reported
@TELUS I have honestly had enough. I am located less than 20km north of downtown Calgary in a populated area with literally no obstructions to block cell service, why do I never have service? Maybe try putting customers first, instead of shareholders. Upgrade your infrastructure!
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Commissioner Miner
(@fanCRTCProfling) reported
@BigBadJuan @TekSavvyNetwork The protection part (or lack of) is under confidentiality at the CRTC to protect the brand names. Trust and reputation issue & likely class action issue. Telus even threatened the media with a lawsuit for just a small portion of the story.
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Michael Phillips
(@GRIMMYinthe604) reported
@SmokeCityFC1 @GlassCityFC There’s a Telus manager reading this and shaking their fist at you muttering “we are a national service provider now god damn it… so what if we were the 3rd choice of a 3rd rate Sawker team”
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Matt 710♨️
(@Matt_N710) reported
@KyleDillon88 @DonnieandDhali I'm on Telus too and hearing the same issues
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Apoorv Badgujar
(@apoorv66) reported
@TELUS @TELUSsupport on call to get this resolve asap, still they doesn't have any answer. I'm giving hotspot from phone to my PC, so I can work, bought extra data at $100, I don't want any Telus cx to go through these level of service, nowadays no internet means no work and P6
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LeoIndizivel
(@LeoIndizivel) reported
@TELUSsupport Thank you, but every time I try to send Telus Support a DM, I get a message saying "Failed to send message". This is a first to me. Could you, please, initiate a DM with me just so I get the chance to reply with my message? Thanks!
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Apoorv Badgujar
(@apoorv66) reported
@TELUSsupport I have already sent a text message to Telus Support