Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/26/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • valnutblak Grace Valnwood (@valnutblak) reported

    @DanAlbas Actually that's not fair, it went down when Telus got so expensive that I grabbed an older-but-better phone and went to a cheaper, smaller company where my bill is now a third of what is was. However, I feel like that was more my doing than his.

  • RussPaull Russ Paull (@RussPaull) reported

    Telus increase of $5.00 per cell phone to me says it's time to switch to an ATT american phone company and get better service for less. If you travel to the US get the ATT plan and pay them.

  • ZarkMuckerban Zark (@ZarkMuckerban) reported

    I've been waiting in a @Telus store for almost an hour because they won't issue the lady in front of me her $120 credit via cheque. 🙈 The rep in-store has handled this tremendously for how brutal their support seems to be.

  • mor10 Morten Rand-Hendriksen (@mor10) reported

    @M5B1tch @RVAwonk Weird. It was never part of any of my packages in Vancouver. I was with both Shaw and Telus. sorry for the disinfo!

  • adrianchamber Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported

    @TELUSsupport Our landline in Victoria has been out for two days. Online Telus links for service don't work. Finally found a phone number - now I'm on permanent hold. Horrible, horrible service. I think I'll switch providers.

  • mingoccino x. (@mingoccino) reported

    To anyone considering joining up with Virgin Mobile—don’t! Terrible to its client base, never called to offer better plans, no compensation for their DST debacle. I’m paying $50 for 20GB at Telus now. @VirginPlusCare

  • ShaunJo82103798 Shaun Johnston (@ShaunJo82103798) reported

    @DanAlbas I live in your riding, Dan. My mobile service is through Telus. I have not changed my plan in 3 years. I am not on a contract with the provider, and my monthly bill went up by $10/month

  • yaynewfriend The author formerly known as Véronique Bellamy. (@yaynewfriend) reported

    @AyahuascaDreams And again, the issue isn’t the phone. It’s the SIM card. We popped out the SIM card and replaced it with another one and it was able to connect to the Telus network. They just couldn’t let me keep it, though.

  • Jcstephenson729 Jennifer Stephenson (@Jcstephenson729) reported

    I am beyond frustrated. Customer service has been terrible. There is no urgency or care. How can a company who specializes in internet services not be able to hook up internet? Would love to hear from you @TELUS

  • nuttyskadork Mike Jones (@nuttyskadork) reported

    What are Bell, Rogers & Telus doing to combat scam calls and spoofing? It’s tedious and annoying getting them but when your number gets spoofed and you have somebody call you screaming to never call them again it’s super frustrating telling it wasn’t you. Big security issue, no?