Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 07: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (27%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• Patricia Bourque (@TrishaBourque) reported 37 seconds ago from Charlottetown, Prince Edward Island

  I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

• Stephen Pate (@sdpate) reported 29 minutes ago from Charlottetown, Prince Edward Island

  A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

• Darcie Lanthier (@DarcieLanthier) reported 43 minutes ago from Charlottetown, Prince Edward Island

  .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

• Laura Lindsay (@MsLindss) reported 59 minutes ago from Miltonvale Park, Prince Edward Island

  @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Jared Hanson (@JrdHanson) reported 16 minutes ago

  @TELUS Your **** internet you overcharge me for cuts out every ******* evening. You're a bunch of dirt crooks. I hope you sleep well at night and enjoy and eternity in hell when you die--hopefully soon. **** you!

• deb janzen (@debrajz) reported 18 minutes ago

  @TELUSsupport trying to get help for home internet that has been down since yesterday evening. Telus Assistant says it’s not available right now and 310-1212 number is perpetually busy. How are we suppose to get support???

• Singe (@Vancouversinge) reported 19 minutes ago

  @TELUS Poor poor customer service. I call to renew my home service contract I get transferred to mobile after 2 hr wait they transfer me to home service after 40 mins I get a recording that the office is closed. Poor poor service, should I go to Shaw? Bad!!

• Brett Miller (@BrettMi98082146) reported 21 minutes ago

  @TELUSsupport I think you missed the point (seems to happen a lot with telus apparently). Your own employees are saying pik is 'crap' to up sell to optik.

• Nagarajan Dharmaraj (@nagharaj) reported 24 minutes ago

  @MarriottBonvoy Internet is down for the past 4 days and Hotel Mgmt is blaming Telus for that. It is insane when you accept @UofT students for quarantine and don't provide internet. Remote learning is not possible. Be courteous and empathetic.

• Parker Donham (@kempthead) reported 24 minutes ago

  @gmbutts @Rogers That was my experience with Rogers two decades ago (and further back with Bell). I switched to Telus, and have received excellent service.

• Amber le Capot ⚜🌷 (@Ms_Amber24) reported 27 minutes ago

  Who cares about Facebook and their other apps... I do however care about Shaw Cable having some kind of issues all the time, like rebooting twice a day and outages; if this keeps happening I am afraid that we will just have to switch to Telus. 😒 #justsaying

• Raymond (@dadzez) reported 27 minutes ago

  @gmbutts @TiMoudou @Rogers Yep, 2010 came to that conclusion, then Bell 2004. Since then Telus, no issues, no drama, just good service 👍

• Khushboo Dhingra (@khushidhingra23) reported 32 minutes ago

  @TELUSsupport Worst customer service cheers telus 🙏🏻

• 𝓣𝓱𝓪𝓽 𝓑𝓲𝓽𝓬𝓱 (@minjeroo) reported 34 minutes ago

  I had to phone my grandmother today to tell her Facebook is down because she’s probably already called #geeksquad and #telus 4 times