Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 11/19/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • voluptuous_be B (@voluptuous_be) reported

    So annoyed with @TELUS and their spotty wifi! Had to use hotspot to hand in my paper ... @TELUSsupport why is tech support not 24/7!

  • Snowchimp_Dev Darren | Snowchimp Interactive (@Snowchimp_Dev) reported

    @TheSpaceshipper When I googled it, it said I had to be a Bell customer to get that channel but I'm with Telus.

  • garymoen88 Gary Moen (@garymoen88) reported

    Anyone else keep losing signal with the #Canucks game on CBC or @Sportsnet on @TELUS ?

  • jf661 Jeff (@jf661) reported

    @BrowntoBure I’m trying buddy. I think stupid Telus internet is down right now gimme a few to figure it out

  • adifood1234 Adi lally (@adifood1234) reported

    @micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.

  • Schmidt_show Dr.Schmidt (@Schmidt_show) reported

    @micaelakimchi @TELUS Can’t win, no matter who is your provider. I’ve been battling shaw with billing issues for the past 4 years. Telus isn’t hooked up in my area so I’m STUCK with shaw.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Maybe Telus is right? There needs to be a new doctrine of "self-help" at the #CRTC which allows people to perform actions that in turn can harm telco's? Why not? This is what Bell & Telus are doing under the guise of self-help. I'll call it vigilantism though & it Works 2 ways.

  • G_McNeilly Gordon McNeilly (@G_McNeilly) reported

    @TELUS tried tech support. Got agent with kids screaming and chickens clucking. What a joke this company is!!!!!

  • JackieBee_16 JB McHockey (@JackieBee_16) reported

    @RussTWallace Telus and I’ve had zero issues

  • KeyArchibald Archibald Key (@KeyArchibald) reported

    @JohnShort_JXS Unplug the unit, count 30, then plug in. Your system may need to be rebooted. Telus support is not like it used to be, main reason I refuse to switch over.