Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 01/27/2026 10:50

January 27: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RomeTimed Lockdown-Frenetic (@RomeTimed) reported

    @losinghopein Ooof thats a tough one for me lol. Out here it's Telus we are thanking right now but they have their own issues just not so drastic as total system failure.

  • GlobalProTrader David Brady (@GlobalProTrader) reported

    Sorry guys, I too was a victim of the unprecedented countrywide internet and cellphone outage yesterday courtesy of Rogers. Back in business but getting a Bell and Telus plan today.

  • livewire3791 🇨🇦Canadian Eh!🇨🇦 (@livewire3791) reported

    @esteetabernac Nope the Bell/Telus/Rogers monopoly will carry on. I wonder how many people couldn’t call 911 yesterday for an emergency?

  • ekiledjian Edward Kiledjian (@ekiledjian) reported

    @iamkennethchan This is the second significant Rogers outage in 14 months. TELUS hasn’t experienced a similar outage in over a decade.

  • ShirleyPartrid7 Shirley Partridge (@ShirleyPartrid7) reported

    @PierrePoilievre The gatekeepers again. In this case the gatekeepers are the billionS it would cost to build a new network infrastructure seperate from Rogers/Bell/Telus networks. Are you proposing to spend billionS to build this new infrastructure? I didn't think so. Empty on details as usual

  • HomeWorldof worldof_home 🌸 (@HomeWorldof) reported

    @Eliza021502 @sunlorrie @TELUSsupport We have Telus cellphones and Cogeco internet, no issues.

  • hottakesareus SportsTalk (@hottakesareus) reported

    To all my Canadian followers. Rogers and Bell have terrible customer service and not a great service at all which they are showing right now, @TELUS has been working throughout this entire lockout and they have an amazing team

  • sikhc43s SIKHC43S💙⚔️🧡 (@sikhc43s) reported

    @Rogers have you tried unplugging power from your modem yet? A restart should fix it 🙃 #Rogers #Outage #Telus

  • TheMCG 〽️ (@TheMCG) reported

    @zwambagger @taimhuynh My cellular service (Telus) was wonky yesterday as well.

  • SpisakLoren Loren Spisak (@SpisakLoren) reported

    @jesserubinoff I never lost my internet because I go thew telus