Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (46%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• Laura Lindsay (@MsLindss) reported 3 minutes ago from Miltonvale Park, Prince Edward Island

  @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

• Darcie Lanthier (@DarcieLanthier) reported 18 minutes ago from Charlottetown, Prince Edward Island

  .@TELUS called me to chat about switching my business account to them. WTF?!? Calling from Montreal! I suggested he get a f’ing clue and not be spamming anyone in the 902 area code and that they are the only carrier throttling data instead of gifting it right now. #fail

• Stephen Pate (@sdpate) reported 21 minutes ago from Charlottetown, Prince Edward Island

  A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

• Patricia Bourque (@TrishaBourque) reported 53 minutes ago from Charlottetown, Prince Edward Island

  I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• SusanT (@typical_susan) reported 5 minutes ago

  I am so done with @Telus and their horrendous Customer (Dis)Service. They’re about to lose a long time customer and by the look of things on here today, I’m not the only one. #Telus

• Austin (@Verbikt) reported 5 minutes ago

  @MattyPlumz @TELUS For ****** real eh? It's some brutal service

• OT (@Oliver_Trpcic) reported 7 minutes ago

  Hey @TELUS. Little confusing how you are doing customer service at your market mall location. 2 customers. 3 visible reps. Only one willing to help. The others just kept referring to the QR code at the front of the store and sitting at their computers. Jerrit S was helpful.

• 🌤 (@MrsShinski) reported 14 minutes ago

  @DGRealist @TELUS @tamarataggart It's so bad today, not that it's ever good.

• lkelaher (@lkelaher) reported 15 minutes ago

  @Rogers wow. New low in customer service. I had a simple question. Will you match an offer from @TELUS . All you had to say was NO. 2.5hrs, 2 agents, a lot of unnecessary time wasting & "we can get within $5"! OK? - Yes fine. THEN "OPPS! NO!" please add $17 to that. #epicfail

• Sevan Mattar (@sevanmattar) reported 16 minutes ago

  @sofiesonja FACTS thats why i never use the app, i got thru the telus app instead

• Drey (@DreyDreydesigns) reported 18 minutes ago

  @TELUSsupport That’s correct. Everyday service provide by @TELUS drops off. Can you provide some explanation on why this happens?

• Marci Geisler (@marci_gee) reported 22 minutes ago

  Last summer @TELUS dug up every lawn on the street and left a mess for my parents to fix. Now I find out they've been swindled by a sales rep desperate to make good on this dumb expense. They signed a 3 year contract for services that have NOT ONCE worked since I've been here.

• 🫀🪷rey🦋🪬 (@bajablastluver) reported 22 minutes ago

  TELUS GIVE ME MY MONEY YOU DUMB ***** IM A POOR PERSON YOU THINK YOU CAN JUST CHARGE ME $400 AND GET AWAAY WITH IT

• StevenX (@StevenX_DFA) reported 24 minutes ago

  I don't understand how my rural Telus mobile internet can go down for like 90 minutes but my smartphone also with Telus worked fine lol