Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 11/17/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrynnWalker5309 BrynnWalker5309 (@BrynnWalker5309) reported

    @Colby_Malsbury @buperac My antique android cell phone is on it's way out. I have to make the dreaded trip to Telus in the mall to get a new one. I don't know what to get? I don't use my phone for much except text and carry for emergency. No tracking smart phone though.

  • Tim_Nagel_is Tim Nagel (@Tim_Nagel_is) reported

    @telusmobility @TELUSsupport a big fat FAIL is on your head Telus after 4 hours with zero results

  • Rad_Nikki_ Nikki 🇺🇦 (@Rad_Nikki_) reported

    @gigiofthevalley I was wondering this same thing yesterday when I read about what Telus was doing. I'm assuming TSN hasn't released a statement regarding its support of the world juniors tournament?

  • TheSp0rtsking Anthony C (@TheSp0rtsking) reported

    Holy Christ @TELUS is f*cking garbage!! $22 for a SIM card that most people give away or charge a couple bucks & she wouldn't even swap SIM and activate my new phone? Tells me to do it online...SHE SHOULD KNOW WHAT I DIDN'T. IT'S HER JOB. I CANT EVEN DO IT ONLINE CUZ ITS PREPAID!

  • BrianShawCV Brian Shaw (@BrianShawCV) reported

    @TELUS Perhaps use some of the savings and profit to put in a service that works on the East Coast of Vancouver Island. Specifically the Comox Valley to Nanaimo.

  • susanvhthompson Sisu v Hell (@susanvhthompson) reported

    @daniellerosegal @ShelbyGraceOSh2 @trevortombe Meanwhile they’re encouraging us all to use the Telus health app. Telus can barely manage to get me phone service up here, but sure I’ll trust my private medical information with my damn phone company.

  • HatUncle Uncle Blue Hat (@HatUncle) reported

    @JClipperton_CP Too bad telus would make stand like that when government wants our data from our phones 33 million phones

  • Noname_beans RealBadUsernameeil (@Noname_beans) reported

    @TELUSsupport How do I change my old google account email to my new Telus one? Also your support page sucks and there is no dark mode add a dark mode please

  • Tim_Nagel_is Tim Nagel (@Tim_Nagel_is) reported

    @telusmobility Today a big fat FAIL to the Telus loyalty Team ... seems if mobiversity texts you if you don't text STOP you cannot get out of paying this fraudulent company their $14.99 a month #mobiversity

  • VisibleDark_ Shawn Nielsen 🇨🇦 🔭 🌟 (@VisibleDark_) reported

    @weaverdarryl @TELUS Ya no. Lol. We've been with them over 10 years and I flat out asked Telus about a long term customer deal and they flat out said no.