Telus

Telus Outage Report in Charlottetown, Queens County, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/14/2025 19:35

December 14: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • sdpate Stephen Pate (@sdpate) reported from Charlottetown, Prince Edward Island

    A little bit of hell at home - 4 days after Fiona #pei has poor smart phone service from @bell @telus, virtually no wifi and 75% without lights and heat. Every day has been a trial of some sort. Oh well, it can only get better. And we go to bed by 9 in the dark.

  • TrishaBourque Patricia Bourque (@TrishaBourque) reported from Charlottetown, Prince Edward Island

    I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bweisflock25 Brent Weisflock (@bweisflock25) reported

    @cshanny55 Honestly I just call Telus and tell them im going to cancel and they give it to me free every year. Lol

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Scruffy_lookin @RogersHelps @telusmobility Since it's pay as you go, there isn't anything to cancel. If she wants to keep her number, you'll have to get Telus to port it out from Rogers

  • YogaJas Jas (@YogaJas) reported

    @StephKall @TELUS Your internet cut out so many times. What’s up @TELUS?

  • YogaJas Jas (@YogaJas) reported

    @TELUSsupport Thanks! Not me, @StephKall needs her Telus internet service fixed

  • Idsdontlogic bee (@Idsdontlogic) reported

    @ShawInfo internet maintenance is messing up bad. Third time they’ve done maintenance and my system won’t come back online. Thinking about switching to @TELUS

  • Aadeelnrx34 Lexi 🌾 (@Aadeelnrx34) reported

    I spent a solid 15 minutes looking for a free stream on which to watch the football game tonight. Fruitlessly. Then I remembered Telus provides me with a television service I literally never use. So here we are, finally using it. Commercials really suck hey?

  • saltycaramelbby dil (@saltycaramelbby) reported

    **** telus for the trash *** internet connection. I shouldn’t have to use data IN MY OWN HOUSE 🖕

  • pscho_yeg peter s (@pscho_yeg) reported

    @telus @TELUSsupport is there an internet outage in Millwoods area? This is our 4th day as a new customer................

  • DestroyedxSoul Jonny Gannett (@DestroyedxSoul) reported

    @shoe0nhead Damn, as a Canadian, I wonder how many people would actually recognize Telus xD (I actually have Telus and they've been a pain in my *** in the last week of two tbh :/)

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @TELUS Honestly telus dialup internet from 20 years ago was faster then your so called high speed internet. My time is money. Must do better. More like no speed. Seriously for what you change you should be ashamed. #internet #telus #fail