Telus

Telus Outage Report in Erin, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Erin, Ontario 02/21/2026 16:55

February 21: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Erin, Ontario

Latest outage, problems and issue reports in Erin and nearby locations:

  • sharpie_360 Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

  • crazyjdk5 Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bkscobbie Kara Scobbie 🇨🇦💊 (@bkscobbie) reported

    @nationalpost Hope they'll accept cheques! They can absorb the 1.5% cc charge. Telus makes money hand over fist. Stupid.

  • pierremichaud PierreMichaud (@pierremichaud) reported

    @CBCNews I left Telus a couple of weeks ago because of this. Went to Rogers with the three lines for my family. This is an inflationary grab. Never going back to Telus.

  • abhiketg Abhiket Gaurav (@abhiketg) reported

    @TELUS your customer care agents are liars. Do you guys even care about customers?

  • BMadasHell Howard Beale (@BMadasHell) reported

    @CBCNews @TELUS You raised prices awhile ago due to gas price increases you said. Where is the reduction in prices now that gas is way down??? Just another cash grab from a greedy corporation. Your day is coming with the rest of your greedy lot.

  • mischa198 Mischa (@mischa198) reported

    @Leah_Holiove @Shawhelp I ditched Shaw 5 years ago…with Telus..no issues and I’ve been with Telus mobility for 20 years and always amazing service…Shaw sucks

  • averyjbacon Avery Hallahan (@averyjbacon) reported

    @TELUS I have been trying to reach customer support for over a week and every time I try to get in contact with someone it says it’s closed. Please if someone could get back to me, that would be greatly appreciated

  • bcoversight BC Oversight (@bcoversight) reported

    @Leah_Holiove @Shawhelp Ditched Shaw, crappy customer service. Telus isn't that bad unless they have a major outage and then you can't get through to customer service.

  • 13mgreen Mel Green (@13mgreen) reported

    @TELUSsupport Existing customer looking to upgrade 2 phones and add a third. What do I have to do to talk to someone. Been on hold for 40 mins. Plan B is call Roger's Bell and Telus at same time and give business to whomever answers first

  • dkelland1 #TrudeauMustGo-Lynx (@dkelland1) reported

    @bcbluecon Never mind I just read the article. Basically the only thing Telus can't charge the fee on is home telephone services in certain smaller communities. So this ruling will affect very few people.

  • NayZeus Nay zeus (@NayZeus) reported

    @Leah_Holiove @Shawhelp Telus contracts their help overseas. Not hating on international people but it’s their way of saving money instead of paying local wages. It also makes it a pain when you’re trying to reference something locally and they pretend they know what you’re referring to.