Telus

Telus Outage Report in Erin, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Erin, Ontario 01/24/2026 01:25

January 24: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Erin, Ontario

Latest outage, problems and issue reports in Erin and nearby locations:

  • crazyjdk5 Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

  • sharpie_360 Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • digiwonk Aimée Morrison (@digiwonk) reported

    I guess tomorrow we call the police to compel Bell to share information with Telus so Telus will terminate the “new” account using husband’s stolen phone number, a key that is being used right now to keep us from locking down our accounts?

  • BrelleEra Northern Belle (@BrelleEra) reported

    @FuckTrudy @TELUS Do you have phone internet and cable? Because that sounds like what they are all charging, which is awful. I pay $140/month for the internet ONLY.

  • bhaveshrk1611 bhavesh kotadiya (@bhaveshrk1611) reported

    @TELUSsupport I have so many question about my business account but nobody is answering from store or customer care. They are just saying to go over and there. Really I feel that it’s my worst decision to choose Telus over the freedom service.

  • jensonjr11 Jenson Fadriquela Jr (@jensonjr11) reported

    @TELUSsupport do you know if my telus pik tv cancel

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @WilhelmGere @MeanwhileinCana @HopeAldridge The largest telecom companies (Telus/Bell) have towers that cover less than 30% of Canada. Rogers covers less than 20%. Sasktel is a poor example- they are probably the only crown telecom company left. They are basically subsidized. They are why Sk cell prices are way lower.

  • FuckTrudy Mrs. Roboto 🦄 (@FuckTrudy) reported

    @BrelleEra @TELUS I left shaw after years for their ****** customer service to get treated even worse and now ripped off.

  • FuckTrudy Mrs. Roboto 🦄 (@FuckTrudy) reported

    Lesson learned. NEVER EVER deal with @TELUS I left Shaw and signed up with them for internet and TV and they have done nothing but ******* around and charge me more money that I NEVER agreed to. Been dealing with escalations for over a month, who are now straight up ignoring me.

  • Iluvhikingjen 🇨🇦🩸Jennifer vaxxed, masking (opt luvhkng cal) (@Iluvhikingjen) reported

    @PrestonPixie Telus laid a bunch of buried cable across front yards in my neighbour and every day I hope it never gets used for Telus Health.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.

  • pardeeprojra Pardeep Choudhary (@pardeeprojra) reported

    @TELUSsupport Princess Elena, your manager, called me and she gave me her extension to call her back after technician goes back. I am trying to connect to her but not able to connect. Telus sucks