Telus Outage Report in Erin, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Erin, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Erin, Ontario
Latest outage, problems and issue reports in Erin and nearby locations:
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Nick Sharpe
(@sharpie_360) reported
from
Erin, Ontario
@Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them
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Jdklaw4
(@crazyjdk5) reported
from
Caledon East, Ontario
@RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Sullivan
(@DanielS35937436) reported
Hey @TELUS wake ******** up, 78 minutes holding for support.
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canuckcareeradvocate
(@rbickell77) reported
I am done with @TELUS Their internet has been horrible for months and now it’s affecting work. I live in DT YYC. There’s no excuse for me to be paying so much money for crap service.
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TheRealTachyon
(@TheRealTachyon) reported
My company's "business class" fiber Internet service has been down for a WEEK now and @TELUS has done sweet **** all to fix it! Their support line IVR system is crap and their first line support staff are incompetent and useless!
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Nidhi
(@randomNidhi) reported
Does anyone know where I can complaint against Telus? They're jerking my elderly parents around who moved to a condo and for 2 weeks Telus is "trying" to get the landline connected and now say they may have to pay for some connection line. Countless phone calls and tech visits
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beinwant
(@AnonBeinwant) reported
I am now three months behind on my Telus bill and holy **** I need to get paid. I’m so sick of being broke. I need a second job.
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Cameron
(@lasportspage) reported
So @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.
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Waseem Razvi
(@w_razvi) reported
@telusmobility @TELUS @TELUSsupport Worst thing is they promise to have a manager call us after waiting hours on hold and no one ever calls. They expect us to pay us our full bills while they gave us defective phones and horrible service. We even had our phones replaced by apple
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Kerry Sauriol
(@CrunchyCarpets) reported
@scatteredmom @TELUS Talk here to @TELUSsupport they really are the only one as with Telus who actually try to help
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Karen Humphrey
(@scatteredmom) reported
OMG @TELUS YOU HAVE THE MOST FRUSTRATING CUSTOMER SUPPORT EVER
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ⓔⓗ🇨🇦
(@eringobraghh___) reported
Who are you using for your cell provider?? Getting beyond frustrated with @TELUS cause their support team ignores tweets and can’t answer simple questions. I shouldn’t need to log in 84 times and verify my Twitter in order for you to answer a simple question