Telus

Telus Outage Report in Erin, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Erin, Ontario 12/04/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Erin, Ontario

Latest outage, problems and issue reports in Erin and nearby locations:

  • crazyjdk5 Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

  • sharpie_360 Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RockenRoller123 RockinRonnie (@RockenRoller123) reported

    @steeletalk @heybabbl Well you will be responsible for installing it yourself, Telus and Shaw will still own the network so they will service that but anything else is on you contacting the provider having send out new equipment, I’ve seen instances where it’s a few weeks with no internet.

  • Stuxain austin 🌈📝 (@Stuxain) reported

    @Telus is the worst for eSIMs. They cost $10, they aren't transferable (gotta buy a new one each time), they ship a PHYSICAL!! card with a QR code, and this whole thing takes forever. @VirginPlus transfers for free, and in seconds. Y'know, like a normal SIM card.

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    UPDATE: @TELUS advising that service has been restored. Thank you. #911BC

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    Well, I guess it's adios, @TELUSsupport. Promised me 2 days ago I'd get a call back and resolution within 24 hours, and it's now been 50 hours. Dunno how on earth you keep customers with terrible service like this. I hope @TELUS corporate sees this cause, we are done.

  • peoplets12 peoplets12 (@peoplets12) reported

    On hold with TELUS Mobility going on 60 minutes to ask a question about a vacation package that is not on the website. Stop telling me my call is important, it’s a lie. @TELUSsupport I feel bad for your agents. I’m pissed off just having to wait this long. @TELUS you suck.

  • Geekomak Mike (@Geekomak) reported

    @PeterVogel @TELUSsupport It’s bad in my area too! Can’t use my phone. Constant dropped calls and no data. Telus needs more cell towers!

  • thx1979 Tyler Blair (@thx1979) reported

    There is nothing #friendly about your customer service or phone systems... they are ableist and futile. Imagine being a single working mother or a senior? Who has time and patience to deal with this scam! @TELUS @TELUSsupport

  • fredblord Frédéric Bakhach-Lord (@fredblord) reported

    @tristandamours Ultimately the solution could be pretty simple : more Cable companies need to include OneSoccer in their list of available channels, just like Telus does.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I’m so sick of slow and terrible @telus internet connections, I’m ready to switch.. Will be nice to get it for cheaper for a bit too.. Barely have a connection 15 feet away..

  • t88415213 Tracey Taylor (@t88415213) reported

    @Kim26664026 @TELUS My husband just spent 35 minutes on hold with Telus customer support only to have them hang up #TELUSsucks