Telus

Telus Outage Report in Erin, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Erin, Ontario 12/21/2025 13:10

December 21: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Erin, Ontario

Latest outage, problems and issue reports in Erin and nearby locations:

  • crazyjdk5 Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

  • sharpie_360 Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • treesrch Patricia Greber 🇨🇦 (@treesrch) reported

    @TELUS your customer service is deplorable. 1. My Mom had to call 3 times a couple of weeks ago because she kept getting hung up on after waiting an hour. 2. On Friday I called to get service and after an hour of waiting on hold the person hung up on me, no call back. Cont.

  • treesrch Patricia Greber 🇨🇦 (@treesrch) reported

    @TELUS 3. Today my husband after chatting with service online he was told they were unable to help him. After waiting for the call-back, the person on the other end of the line, just kept saying he couldn’t hear him and hung up. After being life customers, this is unacceptable

  • Chathamboy12 Chathamboy12 (@Chathamboy12) reported

    Wow!! Pretty **** up for @TELUS I want to upgrade my devices on my account offer 0$ for 2 year term. That fine but when you go to check out they slam you with taxes on your device. That new cause for 8 years I have upgraded my phone and I never paid any taxes for my phone

  • tobiicheung Tobi Cheung (@tobiicheung) reported

    2 and a half hours later, I GET HUNG UP ON. WTF. @TELUS @TELUSsupport

  • jr_knit JR-Knit (Ryan) (@jr_knit) reported

    @TELUSsupport is Telus Pik TV having issues today? It isn’t loading at the moment on my Apple TV?

  • filewis Fiona Lewis (@filewis) reported

    Unbelievable. @TELUS emailed me to tell me they won't answer my question via email, nor anyone else's for that matter. What shitty service. #Telus

  • cuwudi fucking bnuuy (@cuwudi) reported

    telus is so ******* beyond garbage i hate this ****

  • martinrivard Martin Rivard (@martinrivard) reported

    @TELUS service down in Squamish?

  • punjaban_ca Jo wa (@punjaban_ca) reported

    @TELUSsupport I had reported an issue with telus security system. We had a robbery at our place and no alerts were issued by telus security system. Tech came and said they will change some devices as old ones r not supported. Part 1

  • ZiadFazel Ziad /- 2 m -/ Fazel (@ZiadFazel) reported

    I’m on @Shawhelp and my sister is on @TELUSsupport. So at either my home or hers, I would program the TV to deliver to my folks, and get whatever Shaw or Telus service in their room to enable their smart TV. So, Shaw or Telus, what do you have to help me? Following you both.