Telus

Telus Outage Report in Erin, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Erin, Ontario 02/19/2026 09:35

February 19: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Erin, Ontario

Latest outage, problems and issue reports in Erin and nearby locations:

  • sharpie_360 Nick Sharpe (@sharpie_360) reported from Erin, Ontario

    @Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them

  • crazyjdk5 Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonMBaia Jason (@JasonMBaia) reported

    @Rogers @RogersHelps If Rogers does not provide compensation for this very difficult outage, I will be switching to Telus.

  • motala5152 Dawood Motala (@motala5152) reported

    @Gabrieljub92 @205mph @RogersHelps telus had a 3 hr outage just last month

  • nathandawelder Nathan Giesbrecht (@nathandawelder) reported

    @RogersHelps Thinking @TELUS is gonna be gaining a lot more clients soon with this terrible customer service....

  • RPenman010 Rob Penman (@RPenman010) reported

    @AboutRogers You are the worst!! Can’t even explain to us what happened. Intermittent? Get the F outta here. It was Canada wide all day. You need to answer for this. Oh and nothing to be found on all of your NEWS networks. Funny that. I will be switching as soon as I can call @TELUS

  • xrpcity1 XRP_city🇨🇦 (@xrpcity1) reported

    Canada's biggest mobile service provider Roger's has been down all day. I can't get any texts or calls out. If Telus goes down, all of Canada will be out of communications. The storm is among us. If you've been paying attention, you've been waiting for these moments.

  • JoshCan1996 Josh Cannon (@JoshCan1996) reported

    Everyone bitchin bout their phones being down n **** in over here on Telus like wadddup

  • MarciaOnTheGo Miss Marcia (@MarciaOnTheGo) reported

    @soyboy99 I still don’t have service. Thankfully we have Telus at home. So I can still have internet

  • Sarahgbeee Sarah Buckley (@Sarahgbeee) reported

    Just received a bill from @Fidomobile which I was able to pay despite the fact that they and @Rogers have been down all dang day. That’s because my internet provider is Telus. Which is still very much working. Y’oll want to hurry up there...?

  • duke_garry Garry Duke (@duke_garry) reported

    @chaser321 We are Telus customers! Great service!

  • horriblecvnt Horriblecvnt (@horriblecvnt) reported

    @AboutRogers @Rogers Ya, let's just get in line behind everyone on Telus for our vaccine appointments, since we can't get text messages. Nice fail over protection.