Telus

Telus Outage Report in Caledon East, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Caledon East, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caledon East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Caledon East, Ontario 02/16/2026 22:15

February 16: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Caledon East, Ontario

The most recent Telus outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Caledon East, Ontario

Latest outage, problems and issue reports in Caledon East and nearby locations:

  • prettyapathetic Alexa Smith (@prettyapathetic) reported from Toronto, Ontario

    Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.

  • Mara__Raquel ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • RebecaMacKinnon Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • YouMotorcycle YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • Willem_Michael Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

  • samkj27 Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • tdotjay Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • LordGuthrie Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario

    @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

  • taniagupta1307 Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • dshory David Shory (@dshory) reported from Toronto, Ontario

    Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • kierstynpare KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • TrillInToronto ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • ACJamieFox Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RilkeanHeart19 hipster antitrust (@RilkeanHeart19) reported

    Ah Telus: call sales, wait 2 minutes for service. Call customer service, wait up to what? 3 hours? “high call volumes”… uh huh…

  • Kepler_62f Kepler 62f (@Kepler_62f) reported

    Anyone else in #YYC experiencing a Telus internet outage?

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp i have been talking to others on shaw who pkay rainbow six siege from BC. They have a ping double what it would be on telus. This is officially a shaw issue. Could someone look into it. @ubisoft will not share server info with regular people. It seems to go through Ont

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    So Netflix won't work here today, and most of the @Telus satellite tv channels we watch are also down. What a waste of $ they are these days.

  • lberg1969 Linda B (@lberg1969) reported

    @CTVNews Telus is charging 1.5% if a customer pays their bill with a credit card. This was a new added fee, that started in 2022. More $ for the corporate giants.

  • Dissatisfiedone Joseph Sutherland (@Dissatisfiedone) reported

    I was concerned for the well-being of a friend who had been making scary posts on social media. Knowing this person’s prefix of phone number, I was aware they were Telus customers (customer is the operative word). With their social media now unavailable, I reached out to #TELUS

  • moodyangela Synthetic Animals (@moodyangela) reported

    @Vickietorious Wtf Isn’t it also charged extra if you use a credit card? Or is that just Telus?

  • JackieSeidel1 Jackie Seidel, PhD (@JackieSeidel1) reported

    @TELUS what if tech doesn’t show for repair appt? I need to leave. Your “agents are helping other customers” & I’ve been on hold for 25+ minutes. Last weekend was on hold for 2 hrs for mobility issues & 1 hr for internet tech issues. Tired of your hold music & corporate bragging.

  • Tesla_Stinger BumbleBee Tesla Stinger🇨🇦 (@Tesla_Stinger) reported

    @DriveTeslaca I have the same problem and was told by the service centre that Telus has yet to assign an eSIM to Tesla cars. I was just at the service centre this past week Thursday and was told to patient that it might take a bit of time due to back log from Telus. Got my car mid Oct.

  • ReaganPodelec Reagan Podelec🍁🏒 (@ReaganPodelec) reported

    @Irish_Intellect @Sportsnet Center ice on Telus Optik works. It's $200 a season. Zero issues. Painful but it works