Telus outages and service status in Fort Erie, Ontario

Problems in the last 24 hours in Fort Erie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Erie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  candide persan (@CandidePersan) reported 8 minutes ago

  @seblatombe tiens, toute fraiche: Dear User, We regret to inform you of a data security incident at TELUS Digital that involved unauthorized access to certain of our systems

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  Zeno1 (@JZDialektic75) reported 9 minutes ago

  @globeandmail Telus should just **** off in general

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  Erasmus Fluffbottom (@ShaneKidd11) reported 9 minutes ago

  @jffxns Reminds me of why im never going back to telus for internet. I'd had similar 10 years ago. Was paying about $120 month for "high speed internet" of 6mbps cause that was the fastest offered to my house/town. Parents paid the same price for same package, but was 500mbps for them.

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   PG Lee🇨🇦🍺 (@PG_Lee_80s_Baby) reported 10 minutes ago

  Wonder if Telus is down? Or I just didn’t pay my bill in time?

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  Timbo ティム (@M901HoneyBadger) reported 16 minutes ago

  @johnnycakes91 Happens pretty frequently with Telus/Rogers. Telus in particular is bad because their agent bill things wrong pretty frequently and they just dump the file on Telus after they do the sell

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  Sea Dog (@Van_Isle_SeaDog) reported 18 minutes ago

  @FringedCanuck @martianwyrdlord 100% agreed!! I actually had to sic the FEC on them for charging me for **** I never had! It took months and you could never talk with anybody that would/could do anything to stop it! **** Telus!

• 
  Citizen of EU (@wavetossed) reported 18 minutes ago

  @CalgaryDave Actually it was all the Indian Temporary Foreign Workers that popped up about 3 years ago at Rogers, Telus, etc, that were collecting all the phone number info and demographics, whenever they sold a phone or hooked up a new service. The company's only crime was stupidity to hire a bunch of foreigners. The same TFWs moonlighted making spam calls and fraud calls.

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  Dale Alton (@DaleAlton5) reported 23 minutes ago

  @JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.

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  Aly Defrawy (@defrawidis) reported 24 minutes ago

  Frustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness

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  Slowflake (@Slowflake1601) reported 27 minutes ago

  Telus got caught using AI to hide the accent of their customer service agents. What I wouldn't give to hear "DO NOT REDEEM" in a perfect Canadian accent.