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Telus

Telus Outage Report in Fort Erie, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Fort Erie, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Erie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HenryW37551784
    Henry Wakoluk (@HenryW37551784) reported

    @SoniaFurstenau @bcndp @Dave_Eby TELUS has been doing this for years, all across Canada, with ALL Governments in Power. The problem is Corporations lobbying GOVs’ to agree.

  • JimmyFletch78
    James Fletcher (@JimmyFletch78) reported

    @kyulls Already a TELUS customer. Does that qualify for an Alpaca?

  • oliviaawo
    Olivia Awo (@oliviaawo) reported

    @telus 4phone calls, 2telus agent. 5hrs hold time. No resolution. Very disappointed of this experience today!

  • caibekwe
    chinenye ibekwe (@caibekwe) reported

    @TELUS @TELUSsupport I've had the worst customer service experience in the last couple of days. Imagine calling your call centre to patronize @TELUS with my hard earned money and be treated like ****..

  • adamlcd
    certain victory charm (@adamlcd) reported

    @TELUSsupport @hellofisher wait. is this telus stating that a hold time of 4 hours can happen "anytime" ?? because i'm at 49 minutes right now, so i'll just hang up and take the fido offer when they call back

  • Badger883
    Breaking Badger (@Badger883) reported

    Hey @TELUS can you fix your service issues in Burlington?

  • JanPlaid
    Janice of Scots (@JanPlaid) reported

    I was told it was "******" of me to not call her JUST BECAUSE she's a loyal Telus customer. Well, sorry to say, but I'm not the CEO of Telus. I'm a working class citizien and I only have so much power. Just out of both the hospital for surgeries, and the mental ward. So sad.

  • Dagmar__Gross
    Dagmar Gross (@Dagmar__Gross) reported

    For 🇨🇦, I just did A BIG THING. I left Bell Mobility after >20 yrs, went to Telus. Black Friday deals great at both, I compared. Telus has a better, cheaper 🇨🇦🇺🇸 plan. Excellent sales rep, sold me. Best customer service I've had in years, w/follow-ups, no pressure.

  • spoiledbratsue
    Sue (@spoiledbratsue) reported

    @Telus I’ve been a customer for over 13 years. I’m so disappointed in how I’ve been treated today. I was able to do the exact thing with @virginmobile in 5 minutes. I’m at 3+ hours with Telus.

  • burbinejw
    Jaret Burbine (@burbinejw) reported

    @TELUS @TELUSsupport I’m trying to buy three phones right now two upgrades and one new line. I’ve called earlier today it got dropped. Went into a Telus store but the system went down. I’m calling again now wait time was 30 mins I’m at an hour now. What’s going on here…