Telus Outage Report in Fort St. John, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Fort St. John, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Fort St. John, British Columbia
The most recent Telus outage reports came from the following cities: Fort St. John.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort St. John, British Columbia
Latest outage, problems and issue reports in Fort St. John and nearby locations:
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Martijn Koldijk
(@MartijnKoldijk1) reported
from
Fort St. John, British Columbia
@TELUS my mother is being bombarded with calls. The last message on her phone was “to return their call or they’ll notify the @rcmpgrcpolice .... she’s 81 and in Victoria. She needs some help please. She’s also been a @TELUS customer for over 50 years.
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Brit
(@BritneyDenson) reported
from
Fort St. John, British Columbia
@TELUS Sorry, managing Optik TV is not available at the moment. We estimate service will be restored by September 8, 2022, 9:00 a.m. ET. Please try again later. CONSTANTLY - FIX IT - CUSTOMERS PAY ENOUGH EVERY MONTH
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Ron Campbell
(@757jetdoc) reported
from
Old Fort, British Columbia
@SPhillipsAB @TELUS @telusmobility They are all ****, just set customer service expectations very low and carry on! (Just recently had a interaction with Rogers, I was not disappointed!)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Guillaume #ProtectTransKids Duteaud 🥑🔰
(@g_duteaud) reported
So it’s only been a few weeks and my experience with @TELUS so far has been nothing but trouble. @TELUSsupport how come I’m unable to add a data top-up either through the app or website? And how do I get a human being to fix it without wasting half my day on the phone?
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Tia Flaca
(@ymgonzalez3) reported
@SoniaFurstenau @adriandix I don’t have a family doctor. I went to a clinic on Davie and didn’t go back because the staff are so rude. Had to pay $75 for a virtual consult with Telus Health 😭
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Tomson Yang
(@yang_tomson) reported
@TELUS do you have Chinese service?
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Yael Moussadji, MD, FRCPC
(@erdocmom) reported
One thing I will say for Musk. We recently got @SpaceXStarlink. Until now we had tried various rural internet providers including Platinum and the @TELUS hub. Terrible service, very inconsistent, dropped off meetings and can’t watch movies. I only live 30 min outside Calgary.
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Derek Gould
(@dgouldca) reported
RE cell phone/internet/cable services; The best way to get a deal is to switch providers whenever your discount period expires. Retention (or 'Loyalty') will rarely offer the deal as good as a brand new customer gets. @Bell_Aliant, @TELUS, @Rogers this makes no sense.
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99pct
(@99pct3) reported
@WIONews Google took control of Telus's e-mail. Sucks.
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Doug Ransom
(@dougransom) reported
@TuraEmanuela @notseinfeld01 If a telus doc has 200 patients and shares that fee with Telus 50% that might not be a terrible income.
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Pepper_Peps
(@paythepiperr) reported
@TELUS have a supervisor call me, I’ve had enough and you have 2 complaints in at the BBB and more will continue you can’t keep someone on hold because you guys messed up big time and don’t want to deal with your errors that directly affects their financial credit
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Derek Gould
(@dgouldca) reported
RE cell phone/internet/cable services; The best way to get a deal is to switch providers whenever your discount period expires. Retention (or 'Loyalty') will rarely offer the deal as good as a brand new customer gets. @Bell_Aliant, @TELUS, @Rogers this makes no sense.
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Carmella Steinke
(@SafetyCarm) reported
@erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.