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Telus

Telus Outage Report in Fort St. John, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort St. John, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort St. John, British Columbia

Latest outage, problems and issue reports in Fort St. John and nearby locations:

  • MartijnKoldijk1
    Martijn Koldijk (@MartijnKoldijk1) reported from Fort St. John, British Columbia

    @TELUS my mother is being bombarded with calls. The last message on her phone was “to return their call or they’ll notify the @rcmpgrcpolice .... she’s 81 and in Victoria. She needs some help please. She’s also been a @TELUS customer for over 50 years.

  • BritneyDenson
    Brit (@BritneyDenson) reported from Fort St. John, British Columbia

    @TELUS Sorry, managing Optik TV is not available at the moment. We estimate service will be restored by September 8, 2022, 9:00 a.m. ET. Please try again later. CONSTANTLY - FIX IT - CUSTOMERS PAY ENOUGH EVERY MONTH

  • 757jetdoc
    Ron Campbell (@757jetdoc) reported from Old Fort, British Columbia

    @SPhillipsAB @TELUS @telusmobility They are all ****, just set customer service expectations very low and carry on! (Just recently had a interaction with Rogers, I was not disappointed!)

  • BritneyDenson
    Brit (@BritneyDenson) reported from Fort St. John, British Columbia

    @TELUS Fix your freaking website, trying to order 2 new phones - constant error messages. 2 hours later I GIVE UP.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    Just got an email from those lousy bastards @TELUS bitching about my password no longer meets their "security guidelines" and to reset it. I've got a better idea. How about I just close down my Telus account. I have other email addresses. Really? Threatening me? **** Telus!

  • faria_wong
    Steven (@faria_wong) reported

    Telus ADT app IS NOT WORKING. Telus is not providing any answers. Spent 3 hours on the phone and all I get is that they will look into it. Come on - THE APP IS NOT WORKING? What’s the issue and when will it be fixed. I am appalled at the poor service from Telus. I am frustrated.

  • jwags79527673
    jwags (@jwags79527673) reported

    @RogersHelps @TELUSsupport I was looking to renew my Shaw/Rogers internet but the customer rep only offered the max priced service, so I checked Telus and they had a great internet service but not available in my area of Calgary... What internet company should I try next?

  • AllenRaph
    Tracy 'Allen' Bingley (@AllenRaph) reported

    Is almost everything down with @TELUS I mean really? This is a national Telecommunications provider. They don't deserve to be in business.

  • liv2wrk
    Travel Junkie (@liv2wrk) reported

    @TELUSsupport is there a Telus internet outage in Calgary? It’s been down for a hour

  • ETmethod
    Eric Tam (@ETmethod) reported

    Hey @TELUS , it's 2023. How can you have a service outage for 3 straight days in Edmonton?! Terrible.

  • yvr_Goat
    Goat Singh (@yvr_Goat) reported

    @TELUSsupport @TELUS Internet is down I've been on hold for over 2 hours. Worst tech support ever.

  • faria_wong
    Steven (@faria_wong) reported

    @TELUSsupport The ADT app IS NOT WORKING. Telus is not providing me with answers. Spent 3 hours on the phone and all I get is that they will look into it. Come on - THE APP IS NOT WORKING? What’s the issue and when will it be fixed. I am appalled at the poor service from Telus.

  • naba_nc
    Naba (@naba_nc) reported

    Wasted 90mins @TELUS @TELUSsupport for internet issue. Tech1: Documented the issue and trasnsferred me to 2nd Support. 2nd support: Tech Support can provide me boosters free for charge are transferrd me to 3rd TechGuy. 3rd Tech: I can't help you.

  • wlyjax
    jax (@wlyjax) reported

    @TELUS u guys are the worst ******* internet company of all time, my WIFI is ******* terrible I have tried everything in the book. I have reset my WIFI like 3 times, did a network reset on my pc, looked at several videos online to fix it and nothing ******* works.