Telus Outage Report in Fort St. John, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort St. John, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort St. John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 07: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Fort St. John, British Columbia
The most recent Telus outage reports came from the following cities: Fort St. John.
| City | Problem Type | Report Time |
|---|---|---|
 Fort St. John |
Internet | |
| Fort St. John |
Wi-fi | |
| Fort St. John |
TV | |
| Fort St. John |
Total Blackout | |
| Fort St. John |
Total Blackout | |
| Fort St. John |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort St. John, British Columbia
Latest outage, problems and issue reports in Fort St. John and nearby locations:
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Brit
(@BritneyDenson) reported
from
Fort St. John, British Columbia
@TELUS Sorry, managing Optik TV is not available at the moment. We estimate service will be restored by September 8, 2022, 9:00 a.m. ET. Please try again later. CONSTANTLY - FIX IT - CUSTOMERS PAY ENOUGH EVERY MONTH
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Ron Campbell
(@757jetdoc) reported
from
Old Fort, British Columbia
@SPhillipsAB @TELUS @telusmobility They are all ****, just set customer service expectations very low and carry on! (Just recently had a interaction with Rogers, I was not disappointed!)
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Martijn Koldijk
(@MartijnKoldijk1) reported
from
Fort St. John, British Columbia
@TELUS my mother is being bombarded with calls. The last message on her phone was “to return their call or they’ll notify the @rcmpgrcpolice .... she’s 81 and in Victoria. She needs some help please. She’s also been a @TELUS customer for over 50 years.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anisha
(@Anishaagupta86) reported
@TELUS @TELUSsupport wasted 3 hours AGAIN waiting for customer representative to resolve a dispute and the call disconnects without getting to talk to anyone ! How to reach Telus #patheticcustomerservice
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Reagan Podelec🍁🏒
(@ReaganPodelec) reported
@normscards99 @GPatrick77 I have Telus TV bundled with my internet. But also buy the center ice pack every season. It's $200 for repeat buyers. I can stream the games from my phone from their app as well. Yes I'm old and still on a cable TV service. Haha I can't go without having reliable TV service.
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DON MARTIN
(@DONMART62739149) reported
@theJagmeetSingh YES AND SOME OF US ARE FED UP WITH HOT AIR AND NO ACTION . BELL TELUS ROGERS SHAW ARE ALL GOUGING. TOO PEOPLE INCLUDEING MY WIFE WHO HAS TURMINAL CANCER CANT GET THE HElp she NEEDS SO GET OFF YOUR *** FIX IT FAST OR FOD
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2 days **** free 😶🌫️
(@KatzyKor) reported
I swear to god @TELUS I'm about to start recording speedtests on film twice per day for the next 6 months and take you to court, there's no excuse for your service and it is physically preventing me from working, let alone do basic internet browsing. @TELUSsupport
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Chantal Ireland
(@chantalireland) reported
Same question for @SaanichPolice, not sure who can help or if we can even get help without escalating his rage further and making it more dangerous. Thanks. Can’t hold phone calls long enough to call non-emergency, @TELUS no longer serves our neighbourhood enough for that. :(
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Marc Requier
(@RequierMarc) reported
Telus is the absolute worst company in canada..My name is Marc Requier and telus you go **** yourself
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Curtis Rich
(@OGCurtisRich) reported
The hinge broke on the left side of my phone causing the screens to damage My phone provider @TELUS, insurance company @Asurion, and @Samsung are all pointing blame on each other with no one taking responsibility
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Rosanna Cholak 🇨🇦
(@CholakRosanna) reported
@stefbarnfather I get calls at both phones & cell texts even,such crap...send the cheques,never answer or reply the ones for Netflix,or Costco,or Telus...or the ones for Mastercard someone is trying to do 2 charges for 400 or 1000 please authorize...just ignore...call the companies direct on own
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Anita Thompson (she/her)
(@ltniita) reported
I wonder if @Telus understands how intimidating getting reminders and threats of a $150 charge for a customer not behaving the way Telus wants in regards to a service appointment is? I think I’ve had 4 in 3 days. We’ve kept our landline partly because of what’s been great