Telus

Telus Outage Report in Old Fort, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Old Fort, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Old Fort and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Old Fort, British Columbia 01/17/2026 19:25

January 17: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Old Fort, British Columbia

The most recent Telus outage reports came from the following cities: Fort St. John.

Loading map, please wait...
City Problem Type Report Time
CanadaFort St. John Total Blackout
CanadaFort St. John Phone
CanadaFort St. John Internet
CanadaFort St. John Wi-fi
CanadaFort St. John TV
CanadaFort St. John Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Old Fort, British Columbia

Latest outage, problems and issue reports in Old Fort and nearby locations:

  • 757jetdoc Ron Campbell (@757jetdoc) reported from Old Fort, British Columbia

    @SPhillipsAB @TELUS @telusmobility They are all ****, just set customer service expectations very low and carry on! (Just recently had a interaction with Rogers, I was not disappointed!)

  • MartijnKoldijk1 Martijn Koldijk (@MartijnKoldijk1) reported from Fort St. John, British Columbia

    @TELUS my mother is being bombarded with calls. The last message on her phone was “to return their call or they’ll notify the @rcmpgrcpolice .... she’s 81 and in Victoria. She needs some help please. She’s also been a @TELUS customer for over 50 years.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    1. I asked Telus why they couldn't route customers' 911 calls onto competitors. 2. They said there was no competition in the canyon & blamed Rogers/Shaw 3. I noted that Virgin customers (like me) can get service in the canyon via the Bell network. 4. They ignored that.

  • dei_park Dei (@dei_park) reported

    @Mikeggibbs Isn’t Telus just an off shoot of one of them though? They have a monopoly and we are essentially stuck. That’s another huge issue that needs fixing!

  • janiceamandalee Jaybird (@janiceamandalee) reported

    @TELUS pushy marketing tactics borders on harassment. They have not stopped peddling their copper is going away message by phone and email. Read your notes and stop harassing me or I’ll make a consumer complaint with CRTC.

  • TrishMuskoka Trish Thornton (@TrishMuskoka) reported

    @Donna_Thorp_ @Mikeggibbs Me too...never had an issue with Telus mobility

  • sweet_tooth19 Sweet Tooth  (@sweet_tooth19) reported

    @Rajendra @TELUS That’s the cost of doing business in my opinion. The customer shouldn’t have to pay these fees.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @b_rosy22167184 HI there- We're very sorry about that. Our queues are experiencing a very high amount of calls during this time which is leading to network congestion. Our team is assisting clients as quickly as possible. Please call 1-866-558-2273 to reach a TELUS Mobility team member.

  • Donna_Thorp_ macaroni in a pot (@Donna_Thorp_) reported

    @Mikeggibbs Telus is very good. I have an account with them through my company on the employee purchase plan. 75 bucks a month. Unlimited data iPhone 12. Really good service. Better than bell and rogers for sure.

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    Telus said they would normally route service through a backup fibre line, but those were also impacted by fire. That suggests some level of redundancy. But 911 service has now been knocked out 3 times in the canyon in the last 10 months. Which... does not.

  • moss_sphagnum Sphagnum Moss (@moss_sphagnum) reported

    Called Telus to fix phone line. The call agent explained their covid protocol apologetically by saying. "ok, I just have to read this to you..." And then read out that their technicians will expect client to wear masks & distance etc...1/n

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    Heard from a reader with some first-hand knowledge that Bell's fibre/network in the canyon might not be able to help provide 911 when Telus service is knocked out. Which is more than Telus was able to tell me.