Telus outages and service status in Golden City, Ontario

Problems in the last 24 hours in Golden City, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Golden City, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Robinson (@QuarkSoupie) reported 2 minutes ago

  @TELUSsupport The stress of cancer is horrible. I cant deal with Telus, it's too stressful. Keep my money if it's that important to you. Says alot about your company when you wont do a simple refund. Avoid telus at all costs everyone

• 
  Ireney (@ireney33) reported 5 minutes ago

  @KirkLubimov I complained to Telus about an aggressive customer service agent in India and I got a call from the manager who said to me, yes we are trying to move customer service back to Canada. So this must be their answer. Idiots. So all my personal info sits in India.

• 
  Indubitably Tho (@IndubitablyTho) reported 5 minutes ago

  @peternowak WOW. And I thought it was bad, years ago, when the Telus tech support robot stayed on script for asking a home consumer q's when he's talking to a business with a server room.

• 
  Adam Robinson (@QuarkSoupie) reported 6 minutes ago

  @TELUS I doubt you will help even though ive been with koodo for over a decade. Being on disability means i need to be frugal. Not refunding me and claiming you did is a bit frightening that you can be so wrong

• 
  dave316 (@dave316) reported 6 minutes ago

  @nogoodboyo_yvr @TELUS BC Place is a public asset & could split concession revenue in order to help the Caps. Otherwise they'll be empty for all those dates. Current ownership bought the team for 35 million & will sell it for 500 million. No wonder Kerfoot doesn't show his face

• 
  shell (@shelery1) reported 7 minutes ago

  @mario4thenorth I had SO much trouble with Telus in this past year! I was on the phone with Loyalty prog. for 6 hours. I spoke with one in Guatemala, Philippines & india.🙄🤯

• 
  Annoying Canucks Fan 🏒 (@JCog88) reported 8 minutes ago

  Maybe AI Call Centers for telecommunications aren't the way to go. You can't get them to understand simple network issues are. Im Talking to you Bell , Rogers , Telus . Im all for Saving $ in places but thats not the way to go. So Frustrating.

• 
  Heather 😸💕🇨🇦🇺🇦 (@AlbertaWildcat) reported 9 minutes ago

  @TELUS outsourced all your call offices? Get an operator that can't pronouce my name. You outsourced to a differnt country whose first language is not English? You are losing a customer.

• 
  Richard Wilson (@Richarddw56) reported 9 minutes ago

  all you got was nothing for that wifi. that will be fix. new wifi router. telus will not be giving you the password. that is why you do not use cellphone data. they go to the cellphone company and steal all your passwords and hack you. they have the router.

• 
  heiba9866 (@heiba986627073) reported 9 minutes ago

  @GeorgeHampton25 @WestJet WJ wanted cheap customer service they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any exp in airlines at all