Telus

Telus Outage Report in Grande Cache, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Grande Cache, Alberta 11/21/2025 00:15

November 21: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • themudtark2000 J Delbert Tarkanian (@themudtark2000) reported

    @Infokid1Infokid @atrud66 Yeah, I paid $13 to Telus this week. Shutting it down.

  • redclayroad Thelma Phillips (@redclayroad) reported

    Hey @PublicMobile, I’m helping drive up @TELUS profits by buying data - any chance of some free data for loyal customers living without power after #Fiona, please? So many people use your service because it is all they can afford, and this is a very hard time for them.

  • arichardson_phi Alan Richardson (@arichardson_phi) reported

    @EndlessJeopardy **** @telus systems just don’t work

  • Abouzarsh Abouzar (@Abouzarsh) reported

    @TELUS We never forget your support #MahsaAminii

  • Elnaz_AK Elnaz Karami (@Elnaz_AK) reported

    @TELUS @Virgin I remember back in 2019 when the same thing happened I finally just picked up my phone and called my family and you guys sent me a 200 CAD bill. I called your customer services and begged for help and your agent insulted me. Maybe that’s the time to help? @VirginPlus

  • SamEbrahimi9 Sam Ebrahimi (@SamEbrahimi9) reported

    @TELUS I m a Telus customer for 20 years , now I know I made a good choice

  • Ali41227540 Ali (@Ali41227540) reported

    @TELUS Hey Telus, I don't see it in your website. Also your customer service doesn't know about it. What's going on?

  • kiwicanadian91 Ryan Wick (@kiwicanadian91) reported

    @TELUS Great customer service. On hold waiting to talk to someone and get hung up on after 2 hours and 40 minutes. Is this what you do to people who you keep on hold when it’s time to go home for you guys? Do I have to take time off of work to actually speak to someone?

  • bnm5475 Babak Niroomand (@bnm5475) reported

    @TELUS @TELUSsupport Thanks Telus for the support🙏

  • s_panahifar Saeb Panahifar (@s_panahifar) reported

    @TELUS @shaw we expect the same support from you as well. Please consider this request. So many Iranians need this support