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Telus

Telus Outage Report in Grande Cache, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Grande Cache, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Cache, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kathysalsa
    Kathy (@kathysalsa) reported

    @TELUS @TELUSsupport Telus cut off a senior’s land line that is fully paid. I have spent days and hours on the phone with Telus and every employee says something different! How is it acceptable to leave a senior without phone service for almost a week?

  • darkysabertooth
    Darky Sabertooth 🏳️‍🌈 (@darkysabertooth) reported

    @koodo How could you help me, I don't want to sound like an ******* but I'm tired of the call centers y'all use @TELUS and y'all I'm just so tired of this...

  • Olitium
    Olitium (@Olitium) reported

    @studingo @Shawhelp @TELUS So only having the usual 15-20mbit down every time the upload on the node decided to go wonky I couldn't stream at all the twitch (constant dropped connection/frames).....I then switched to Telus and never looked back after I went on their fiber.

  • paulawhite45
    Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • appletester_rus
    Yaroslav Gavrilov  (@appletester_rus) reported

    The proposed restrictions will be quite strict. For example, at Pearson International Airport in Toronto, the federal government will ban the use of 5G base stations in a vast area around the runways themselves, as a result of which there will be no 5G service in the area. Telus

  • Exallium
    Alex Hart (@Exallium) reported

    @EricMnard1 @TELUS Prices will come down over the next decade or so. The foldable tech is brand new, so it comes with a premium.

  • justme52500634
    just me (@justme52500634) reported

    @sunlorrie @zcstocks Lorrie, it's too late. 5G is here...Bell sent me a text telling me it's in my rural location and I could upgrade my phone. Bell & Telus announced last year they were installing Huawei. Trudeau never made a decision and now its here.

  • serfsuppandemic
    Serfs Up (@serfsuppandemic) reported

    @EveryAlbertan @allisonjade Same here with Telus support. I was mortified as soon as it was out of my mouth but really, the guy fixed a persisent billing issue. I DID love him!

  • Olitium
    Olitium (@Olitium) reported

    @studingo @Shawhelp @TELUS I can totally relate, I actually used to work for Shaw as a service technician. When I left the company and moved back to my home town from Alberta. I picked up streaming again when I got home. Where I lived in my hometown the node I was on was cursed on the upload.

  • PrairieMelissa
    Melissa La Prairie (@PrairieMelissa) reported

    If anyone else sees this, best to go with a different internet company as these guys are inadequate. I’m glad that the money spent on my phone bill is going to Telus. Crazy how a unit that moved in beside me got internet within days after moving yet I still have nothing! Garbage.