Telus Outage Report in Grande Cache, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Grande Cache, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Grande Cache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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karen reigh
(@karenkalireigh) reported
Two+ weeks w/o internet, at *least* nine different customer service reps, two “I swear I’ll call you back tomorrow with an answer” that never happened, & today 1h20min mostly on hold to finally be told “sorry, service isn’t available at your house”. Thanks @TELUS @TELUSsupport.
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neola oleta
(@Oletaje) reported
@TELUS can someone call me please. I am out of the country and wasting my minutes trying to get a hold of someone. Telus phone not working. It’s been weeks trying to get in contact. DM for phone number.
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Terry Robinson
(@TerryRo68000655) reported
@bradridler Good luck getting good service out of @Telus.
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Gyrox39
(@Gyrox39) reported
I spoke to 3 different agents to try to rectify one business account issue. The only enjoyable part of the 1 hour process was the rooster! #Telus
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FartingDuck
(@FartingDuck) reported
Just got a call from Rock @TELUS ,,, Did you hang up on me or was the call dropped? (Perfect example of **** service)
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Terry Robinson
(@TerryRo68000655) reported
@Telus Once again you've lied about how much I'll be paying for your service, under the guise of a "contract". You're liars at best and a breath away from criminal at best. Yeah, it doesn't get any worse. #shysters
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Guillaume #ProtectTransKids Duteaud 🥑🔰
(@g_duteaud) reported
Bought a phone from the @TELUS online store 9 days ago today. Had to go in store verify my identity, then talk to customer service on the phone, both assured me things were gonna proceed normally. My phone STILL hasn’t shipped. Is this how you treat new customers @TELUSsupport ?
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Bret Taylor
(@BretInVancouver) reported
Telus just sent me an email promoting their home phone / landline service. I don't even know what to say.
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Ankur Patel
(@pintutpatel) reported
@TELUS You guys are taking about 5G, but plans for home internet your are selling that’s are wrong satisfaction to costumer, I pay for 1gb internet and getting only 500Mbps connecting my device with Wifi and with Wired LAN code both way getting same speed, No support from Telus till now
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Nahhh
(@thesquishlife) reported
@TELUS seriously? Did your mother drop@you on your head and then seek out virtual care when you were just a baby? How has it taken nearly half an hour to fix a problem you yourselves created?