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Telus

Telus Outage Report in Burlington, Ontario

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Burlington come from postal codes L7L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Burlington, and Oakville.

CityProblem TypeReport Time
Burlington E-mail 29 days ago
Oakville Internet 29 days ago
Burlington Total Blackout 2 months ago
Milton Internet 2 months ago
Oakville Phone 5 months ago
Burlington Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • med0475
    Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • iCare_Health
    iCare Home Health (@iCare_Health) reported from Oakville, Ontario

    @TELUSsupport @TELUSBusiness is Telus hosting email down?

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. ๐Ÿ˜ก If I wasnโ€™t sure this was retaliation at first, I am now. Ugh! ๐Ÿ™„

  • James__CW
    James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, Iโ€™m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We donโ€™t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it ๐Ÿ’ฏ percent needs to be open access.

  • Projacktile
    Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday ๐Ÿค

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think Iโ€™m going to write a follow up post this week with a primer on PSTN routing.

  • spikestabber
    bren (that fringe Bear) ๐Ÿป๐Ÿ (@spikestabber) reported from Milton, Ontario

    @TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario

    @koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

  • vikranta
    Vikrant Agarwal (@vikranta) reported from Oakville, Ontario

    @TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.

  • BroHogPlays
    BroHoG ๐Ÿ‡จ๐Ÿ‡ฆ (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 Iโ€™m with TELUS ****

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS Iโ€™m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, Iโ€™d be cancelling my service once my contract... [1]

  • spikestabber
    bren bear ๐Ÿป๐Ÿ‡จ๐Ÿ‡ฆ (@spikestabber) reported from Milton, Ontario

    @TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

  • rob_bieber
    Rob Bieber โ“‹๐ŸŒˆ (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • n8best
    Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • rob_bieber
    Rob Bieber โ“‹๐ŸŒˆ (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • gbarone2
    Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kisachan64
    kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • jdong027
    Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Botterilldave
    Dave Botterill (@Botterilldave) reported

    @TELUSsupport @mamathursday I was told the same when I called about the poor telus service in Douglasdale.. they said they would look into it and never got back to me

  • The_Foiz
    Evan (@The_Foiz) reported

    @TELUS @TELUSsupport why does the Pik TV app suck so much? Itโ€™s making me login every time I back out of it on my Apple TV. Someone please Help me cause Iโ€™m about to cancel.

  • p1z4T
    A-Wax (@p1z4T) reported

    @RackedNStacked Verizon bought Bell Atl (1997). Revenue wise yes ATT. Wireless is VZ. The US has become Canada in the regard. Canada has 3 major cell carriers Telus/Rogers/BCE. They have the highest cell bills in the world. It's all bad business. No competition whatsoever.

  • karamcnair
    Kara McNair. #BringBackMasks ๐Ÿ’‰ ๐Ÿ’‰ ๐Ÿ’‰ ๐Ÿ’‰ ๐Ÿ˜ท (@karamcnair) reported

    @graeme_0 (and to be very clear, that was a deeply offensive attitude for them to have in the first place. Iโ€™d worked with many Telus IT folks for years - Telus was the biggest customer of the software system I worked on. Their staff was solid, and also didnโ€™t tolerate bullshit...

  • Procrastik8
    bigmamakano (@Procrastik8) reported

    @TELUS @DrPaulaGordon @tamarataggart Wow how great for Telus. Are you planning to stop forcing medical procedures every 72 hours to test your healthy unvaxxed employees???? Medical malpractice, blatant discrimination, zero science, waste, expense, garbage.

  • jamesrcs
    James R.C. Smith (@jamesrcs) reported

    Has anyone else noticed a complete crumble of the @telus tv signal strength over the past week?

  • NancyBurwell9
    ProudToBeCdn ๐Ÿ‡จ๐Ÿ‡ฆ (@NancyBurwell9) reported

    @TELUS I use your Kroll system ๐Ÿคฎ glad youโ€™re doing something positive lol because it sucks!!

  • TheoWerewolf
    The Werewolf (@TheoWerewolf) reported

    Then there's cellcos (Telus is Telus, Koodo and more) and the partitioning of the country for internet and cable TV. Competition? I'm sure they'll find that "there's enough" because this is hardly new and no one's had issues so far. /s

  • Xzyer
    Gavin (@Xzyer) reported

    @SaskTel @TELUS If you already support the Cellular Apple Watch then you already support eSIM, they both use the same eSIM tech. So why are you exclusively offering the use of eSIM for only Apple Watches? Seems like an exclusivity deal that your customer base should know about.

  • JMA_Inugami
    Inugami (@JMA_Inugami) reported

    Jesus Christ @TELUS if you canโ€™t give me data when I have 3 out of 4 bars of a 5G signal, then what ******** am I paying you for?! I may as well be on @FreedomMobile!