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Telus

Telus outages and service status in Burlington, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Milton.

CityProblem TypeReport Time
Milton Internet 1 month ago
Burlington Phone 2 months ago
Burlington E-mail 4 months ago
Oakville Internet 4 months ago

Community Discussion

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Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • vikranta
    Vikrant Agarwal (@vikranta) reported from Oakville, Ontario

    @TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. ๐Ÿ˜ก If I wasnโ€™t sure this was retaliation at first, I am now. Ugh! ๐Ÿ™„

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, Iโ€™m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We donโ€™t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it ๐Ÿ’ฏ percent needs to be open access.

  • iCare_Health
    iCare Home Health (@iCare_Health) reported from Oakville, Ontario

    @TELUSsupport @TELUSBusiness is Telus hosting email down?

  • n8best
    Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • jdong027
    Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • spikestabber
    bren bear ๐Ÿป๐Ÿ‡จ๐Ÿ‡ฆ (@spikestabber) reported from Milton, Ontario

    @TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

  • kisachan64
    kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • James__CW
    James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • BroHogPlays
    BroHoG ๐Ÿ‡จ๐Ÿ‡ฆ (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 Iโ€™m with TELUS ****

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS Iโ€™m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, Iโ€™d be cancelling my service once my contract... [1]

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think Iโ€™m going to write a follow up post this week with a primer on PSTN routing.

  • rob_bieber
    Rob Bieber โ“‹๐ŸŒˆ (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • MindFlareRetro
    MindFlare Retro (@MindFlareRetro) reported from Oakville, Ontario

    @gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

  • stevesfs
    Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. Iโ€™m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario

    @koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

  • Projacktile
    Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday ๐Ÿค

  • Beagles2mama
    Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • gbarone2
    Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BcTall
    BCTallTrees (@BcTall) reported

    @Angelahvn They installed Telus fiber here but it still has very SLOW periods. I'm still trying to figure it out (there's some online guidance on using a separate router downstream of the one Telus provides, for one)

  • bcevaj
    bcevaj (@bcevaj) reported

    @TELUSsupport May's credit was for โ€˜no dial tone' issue. The current voicemail outage was a brand new failure that took 3 agents to fix. I am now denied compensation for a separate failure.#Telus ignored my DM. Ticket 11622008 and REF-260617 #Telus #CustomerServic

  • SandieAschem
    Sandie ๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ธ (@SandieAschem) reported

    @JonFraserTF @TELUS They have the absolute worst customer service!

  • TELUS
    TELUS (@TELUS) reported

    @esSpyderMonkey Because TELUS TV+ streams live TV, we are legally bound by CRTC broadcast loudness laws (-24 LUFS), while apps like YouTube master their audio much 'hotter' (-14 LUFS). To fix the gap on Apple TV, try going to Settings > Video and Audio > turn on 'Reduce Loud Sounds'

  • SullyCanuck87
    Suleiman Damji (@SullyCanuck87) reported

    @jodyvance @TELUS Switch to Rogers Telus sucks *****

  • salmanesmaili
    Salman (@salmanesmaili) reported

    Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. Itโ€™s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isnโ€™t a technology problemโ€”itโ€™s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

  • cowtowncor
    Cory Syvenky ๐Ÿ‡จ๐Ÿ‡ฆ (@cowtowncor) reported

    @witoldi @TELUS Still very unstable during primetime world cup matches. Horrible timing.

  • Simbarosa17
    Amanda Ginn ๐Ÿ’™๐Ÿงก๐Ÿ’™๐Ÿ’š-x (@Simbarosa17) reported

    Well @telus @TELUSsupport you better get my grandmas landline fixed soon as she is part an outage

  • marconiese
    Marco Niese (@marconiese) reported

    @JonFraserTF @TELUS You fell for the "lease phone" trick. It's the same as leasing a car. Get the car, return it when your lease is up, and pay for any damage to the car. I never understood why that lease contract was legal in Canada. Next time only consider contracts where you own the phone.

  • alialison54321
    Alison (@alialison54321) reported

    @garymasonglobe @TELUS Telus is the worst.