Telus outages and service status in Burlington, Ontario

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Burlington, and Oakville.

City	Problem Type	Report Time
Burlington	E-mail	1 month ago
Oakville	Internet	1 month ago
Burlington	Total Blackout	2 months ago
Milton	Internet	2 months ago
Oakville	Phone	5 months ago
Burlington	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

• 
  bren bear 🐻🇨🇦 (@spikestabber) reported 1 minute ago from Milton, Ontario

  @TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

• 
  Kelly (@Beagles2mama) reported 2 minutes ago from Hamilton, Ontario

  I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

• 
  Nathan Best (@n8best) reported 2 minutes ago from Hamilton, Ontario

  @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

• 
  MindFlare Retro (@MindFlareRetro) reported 5 minutes ago from Oakville, Ontario

  @gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

• 
  Mike D (@med0475) reported 8 minutes ago from Hamilton, Ontario

  @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

• 
  Steve Hayman (@shayman) reported 9 minutes ago from Trafalgar, Ontario

  @cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.

• 
  BroHoG 🇨🇦 (@BroHogPlays) reported 24 minutes ago from Burlington, Ontario

  @DewyX0 I’m with TELUS ****

• 
  Matthew Gamble (@mgamble) reported 31 minutes ago from Oakville, Ontario

  @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

• 
  Jack (@Projacktile) reported 33 minutes ago from Hamilton, Ontario

  Shout out Telus for not going down yesterday 🤝

• 
  Allyssia Atkinson (@kinsonalley) reported 35 minutes ago from Hamilton, Ontario

  @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

• 
  Anti-Lieberal (@hardyrenos) reported 35 minutes ago from Hamilton, Ontario

  @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

• 
  Rob Bieber Ⓥ🌈 (@rob_bieber) reported 37 minutes ago from Hamilton, Ontario

  And @telus @telusmobility will lose a 25 year customer.

• 
  kisa (@kisachan64) reported 39 minutes ago from Burlington, Ontario

  @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

• 
  Rob Bieber Ⓥ🌈 (@rob_bieber) reported 42 minutes ago from Hamilton, Ontario

  @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

• 
  Vikrant Agarwal (@vikranta) reported 43 minutes ago from Oakville, Ontario

  @TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.

• 
  Kevin Dong (@jdong027) reported 44 minutes ago from Hamilton, Ontario

  We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

• 
  Allyssia Atkinson (@kinsonalley) reported 45 minutes ago from Hamilton, Ontario

  @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

• 
  Anti-Lieberal (@hardyrenos) reported 48 minutes ago from Oakville, Ontario

  @koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

• 
  Gary Barone (@gbarone2) reported 53 minutes ago from Burlington, Ontario

  @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

• 
  Matthew Gamble (@mgamble) reported 57 minutes ago from Oakville, Ontario

  @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julia Merrett (@JuliaMerrett) reported 6 minutes ago

  @TELUS @TELUSsupport No service for 2 days now in Courtice, ON 😭 Help !!

• 
  Chest Rockwell (@Chest_Rockwell7) reported 11 minutes ago

  @KyleTWN I've used both Telus and Bell, Bell's reception was always noticeably better, and I find their customer service I comparably better

• 
  Trͬeͣvͫo💀 (@OnionRingGoat) reported 11 minutes ago

  Working for Telus sucks *** Cant wait for the day i leave this goddamn place

• 
  TELUS Support (@TELUSsupport) reported 14 minutes ago

  @denpea2 Hi there! We do not have an active outage that affects the TELUS Connect app, are you still having the issue? If yes, what happens when you try to use the app?

• 
  Cilantro in a salad bowl (@shermyntank) reported 18 minutes ago

  @TELUS thanks for pushing your transaction cost to me but not reducing my service charge for the variable costs you built into pricing my plan….

• 
  Scott Robinson (@SkeetyRubes) reported 20 minutes ago

  @telus My cell bill is $435 a month, I live in Kelowna British Columbia and one of the main artery Roads Gordon Drive has **** service. How is this possible? I’ve called in and put in a request and I got a response that there’s no plan to upgrade. #overpriced

• 
  Barrie Einarson (@bbruin44) reported 21 minutes ago

  @deemcee50 @snNOWsucks @Sportsnet Not just you - had NHL live for years, able to watch in very close to 4K - took SN for 1 day and couldn't believe the horrible resolution - they did refund me. Went to Telus, not perfect, only one feed, but at least it's 1080P

• 
  OSWB (@OldSchoolWB) reported 22 minutes ago

  @KyleTWN I have no choice but my corporate IPhone is Telus and I am happy with the service. Some low level service in SE BC but nothing too bad.

• 
  CJ Ireland (@ireland_89) reported 26 minutes ago

  @KarlOesch @GarilynMMorris @TELUS Or 50% of my territory (central Alberta). The service gets worse every day. I pay way too much for my phone to only work half the time.

• 
  Serge Geoffroy (@yamadorishitate) reported 27 minutes ago

  @TELUS Probably because they get sucked in by deals for new customers. Afterwards your customer service stinks. I can’t wait to leave.