Telus Outage Report in Burlington, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Ayumu-senpaii 🇵🇪 (DARK/NSFW)
(@AyumusenpaiiDK) reported
from
Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Sarkis 🇦🇲•🇨🇦
(@sarkisTO) reported
from
Toronto, Ontario
UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
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Modern Pundit
(@sen127) reported
from
Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Kelly Harris
(@KellyPMHarris) reported
from
Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Sarkis 🇦🇲•🇨🇦
(@sarkisTO) reported
from
Toronto, Ontario
My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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anton lodder
(@antonlodder) reported
from
Hamilton, Ontario
@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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WellWithMelo
(@wellwithmelo) reported
from
Toronto, Ontario
@TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus
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Jim "The Canadian Patriot"
(@jim_thepatriot) reported
from
Toronto, Ontario
@1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data
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James
(@James__CW) reported
from
Hamilton, Ontario
Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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HotPeppa
(@Hunnie2B) reported
from
Toronto, Ontario
Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!
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Elise Davis (she/her) 🇨🇦
(@Elise_ekd) reported
from
Toronto, Ontario
@Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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swanster
(@swansmron) reported
@TELUSsupport Was given an S7 edge that was previously on Rogers network. Better than my old LG; perfect for my limited cellphone usage on Telus prepaid. Problem getting it onto the network-spent lots of time with Telus chat reps, and Samsung's too, no success!
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Boycott Evil Amazon - Find Alternatives
(@AvoidAmazon) reported
@ParmarNav @CCTS_CPRST @TELUSsupport CCTS won’t help you. They are basically the same as TELUS. Corrupt to the core.
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Shane Hartman
(@ShaneTrain_woot) reported
@dinnerwithjulie State of our HC. Went to new Pharm to get refill. None left. Told to use MapleRx or Telushealth for quick Rx. Maple Rx CHARGES $50 for appt. I’m Cdn. I don’t PAY for a Dr. Appt!! So try Telus. Next virtual appt. May 10! Two weeks? Stupid system. Like WTF is this?
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E.V. Sales
(@Chipette1) reported
@TELUS northern alberta has ****** ****** telus service people's landlines are down your internet sucks. time to defund TELUS
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Vanessa Young
(@Vanessa58386340) reported
@gussenh_6 @dockevinmcleod This is but a partial solution. Primary care needs a makeover, and an investment, to make is as competitive as other work family docs choose: Telus telehealth, hospitalist, urgent care shifts—all pay better, no responsibility, no overhead. Bingo.
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Elaine🇨🇦
(@notseinfeld01) reported
@TuraEmanuela Telus can't fix it. My husband ran out of a prescription and decided to try telus, they couldn't book him in until 2 weeks later. He decided to brave the walk-in waits.
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**** Cartier
(@JockCartier) reported
Got a call from a weird number, but looked local, so I figured, what the hell. Claimed they were from Telus Mobility and since I was such a loyal customer they wanted to reward me with a brand new iPhone! He said he wanted to confirm my information. I said he already had it...
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Carmella Steinke
(@SafetyCarm) reported
@erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.
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David Wei
(@Acoustic_Fun) reported
@TELUSsupport is Telus Pure Fiber down in North Vancouver? My connection is suddenly down. First 3 digits of postal code is V7L... Thanks
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Utility Safety Partners
(@Utility_Safety) reported
Our 800 number is currently down. Our telephony service provider, @Five9 & @TELUS are working on the issue. In the meantime, if you need to #CallBeforeYouDig, pls call 587-487-5353 Thank you.