Telus outages and service status in Burlington, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Milton, and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Milton
|
Internet | 19 days ago |
|
Burlington
|
Phone | 2 months ago |
|
Burlington
|
3 months ago | |
|
Oakville
|
Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Steve Hayman (@shayman) reported from Trafalgar, Ontario@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario@koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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iCare Home Health (@iCare_Health) reported from Oakville, Ontario@TELUSsupport @TELUSBusiness is Telus hosting email down?
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Gary Barone (@gbarone2) reported from Burlington, Ontario@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Vikrant Agarwal (@vikranta) reported from Oakville, Ontario@TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.
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MindFlare Retro (@MindFlareRetro) reported from Oakville, Ontario@gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.
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Nathan Best (@n8best) reported from Hamilton, Ontario@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Kelly (@Beagles2mama) reported from Hamilton, OntarioI am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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James (@James__CW) reported from Hamilton, OntarioWell after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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Steve Wilkie (@stevesfs) reported from Hamilton, Ontario@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario@TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.
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anton lodder (@antonlodder) reported from Hamilton, Ontario@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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kisa (@kisachan64) reported from Burlington, Ontario@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario@TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Matthew Gamble (@mgamble) reported from Oakville, Ontario@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Regan 🚀 (@engalicorn) reported@JonFraserTF @TELUS Yeah my experience last month with them was brutal. Activated international roaming online no other option. Turns out Seattle isn't international. $100 worth of roaming fees before I even left the airport @ $5/mb They text me "Text ROAM" to activate timing. "How embarrassing there's been an error" 2 hrs with tech support no solution. Bought $25 dollar esim online. Unlimited data for 5 days. 1/5 the cost of Telus Roaming plan that I can't add. Now I know.
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James (@JamesMcNeill59) reported@JonFraserTF @TELUS Own your own phone. 1 to 2 year plan. Make sure the service is open after plan term. Now you're in a position to negotiate.
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steviey19 (@sck1919) reported@DanielHill71510 @TELUS How were you getting charged for 2.5 years and not notice. Lmfao. At this point you’re an idiot.
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BULL OF BRITAIN (@BULLOFBRITAIN) reportedThis is probably one of the most insane SAMSUNG proxy on the market. $AMPG - AmpliTech Group > $150M market cap > Its radios are already installed in TELUS's new 5G network, side by side with Samsung > Every new style TELUS tower uses 5 radios per sector. 2 of them are AmpliTech's > Sales up 49% YoY last quarter, 48% gross margins, $18M cash, zero debt What is Open RAN? Simple: telecom giants used to buy entire networks from one vendor ($NOK, $ERIC, Huawei). Open RAN lets them mix and match equipment from multiple suppliers. TELUS is rebuilding its whole network this way by 2029. That is how a tiny New York company ended up next to Samsung on a Tier 1 carrier's towers. The math 5,000 towers x 6 AmpliTech radios = 30,000 radios 30,000 radios x $15K each = $450M opportunity Trading at 0.1x the 2029 bull case math. Even if the real price per radio is a third of that, the r/r is still extremely good. And TELUS is just the first leg: > $118M in signed letters of intent from carriers > Worked with $NVDA on the first AI-powered radio demo > Shipped space hardware to a mystery Fortune 50 building a satellite internet constellation (you can guess who) > The only US maker of a special amplifier that quantum computers need. $GOOG and $IBM have received units Sourced: @Lonsdale171255 (original article) @olyth_terminal (calculations)
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Rick (@Rick19053470) reported@JonFraserTF @TELUS Yikes!! I just moved to Telus from Shaw/Rogers to get much lower rates and fibre-optic service.
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TypeVFuture (@TypeVFuture) reportedThe BC government is investing 63 million to provide high-speed internet to 4,000 rural homes? It is planning to go through Telus which uses Starlink for in-flight services on Westjet. Why doesn't the government directly contract Starlink to provide those 4,000 homes the most reliable internet service on the planet for a fraction of the cost? No logic. We need to change that. 63 million is nuts!
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Erick Dahan (@erickdahan) reported@JonFraserTF @TELUS They are all terrible. Bell, Rogers (blech)...now you are telling us Telus. Videotron in QC is ok, not the best deals, but business line service is decent.
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Brick$d (@lofiParlour) reported@JonFraserTF @TELUS @TELUSBusiness has charged me $220 to break my contract after 7 years and still haven’t cancelled my service or the fees. I haven’t been in my business space since April. I’m certainly going to reconsider my other business contract with them
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Smile All the time (@SmileAllthetim4) reported@JonFraserTF @TELUS they are all bad - bell telus rogers anyway - the quiet best customers are ones they hose the most - customer service sucks and new customers onboard often at significantly less than the 20 year customers
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Jon Fraser (@JonFraserTF) reported@marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.