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Telus outages and service status in Burlington, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Apr 23, 12:36 PM EDT.
  • 100% Phone (100%)

The latest reports from users having issues in Burlington come from postal codes L7R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Burlington, and Oakville.

CityProblem TypeReport Time
Burlington Phone 4 days ago
Burlington E-mail 2 months ago
Oakville Internet 2 months ago
Burlington Total Blackout 2 months ago
Milton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • James__CW
    James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • jdong027
    Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

  • spikestabber
    bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario

    @TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.

  • iCare_Health
    iCare Home Health (@iCare_Health) reported from Oakville, Ontario

    @TELUSsupport @TELUSBusiness is Telus hosting email down?

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • Projacktile
    Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • AyumusenpaiiDK
    Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • antonlodder
    anton lodder (@antonlodder) reported from Hamilton, Ontario

    @benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him

  • stevesfs
    Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario

    @koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

  • spikestabber
    bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario

    @TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

  • med0475
    Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • MindFlareRetro
    MindFlare Retro (@MindFlareRetro) reported from Oakville, Ontario

    @gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • shayman
    Steve Hayman (@shayman) reported from Trafalgar, Ontario

    @cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.

  • Beagles2mama
    Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CountryMusicEmo
    EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    I have to say that @TELUSsupport @TELUS is the biggest pain in the *** ! Customer Service Sucks and their service is the shits ! But they don't care because the stupid idiots who use Telus will buy **** on a stick !

  • StarThorpe68
    Mark Thorpe (@StarThorpe68) reported

    @Bell seduced me to leave @TELUS last November for great mobile rates as long as I kept my internet service with them. Since then they have increased the cost of my internet so now I am almost paying the same total as before. Time to shop for a better deal!

  • h_jassal
    Harry Jassal (@h_jassal) reported

    @TELUS can someone please call me ASAP or msg me privately. Over 2.5 hours today back and fourth only for rep to hang up and not call back. Have mobility , home tv, internet, security everything. Will cancel everything and switch over as I'm up for renewal if need be

  • Chifran8
    dragonprincess (@Chifran8) reported

    Telus would invite you to apply but how they grade their assess really bad, even if it’s one you fail they won’t still pass you

  • whatifi_io
    Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported

    I can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.

  • heiba986627073
    heiba9866 (@heiba986627073) reported

    @askgrokretard @WestJet Imagine working for them how can I make this airline look good?, u guys complain often and if we don't figure out how to make u feel better WS will say "Telus is treating our customers bad" this is just one of all the issues WS has

  • Jenniferl554563
    Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported

    @sarobertsonca @ShelbyHappy Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

  • treadon
    Ritesh (@treadon) reported

    @ProvoGal01 @TELUS @TELUSsupport Would you pay an extra $10 a month on your bill for "Domestic Customer Support"? Genuinely curious, maybe this is something Telus can consider.

  • kristyC00
    Carmen K (@kristyC00) reported

    @ProvoGal01 @TELUS @TELUSsupport Labor is cheaper in India! Telus phones me every other day. I refuse to answer because I don't understand a damn word they say.

  • RickWoo90992396
    **** (@RickWoo90992396) reported

    @trainofangels00 It's funny right. We were the ones who started the tariffs. I still don't see why we can't have America Dairy. I mean the biggest problem with canada is the lack of competition. Just google up a flight. Even telus and bell lie thru their teeth.