Telus outages and service status in Burlington, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Milton, and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Milton
|
Internet | 23 days ago |
|
Burlington
|
Phone | 2 months ago |
|
Burlington
|
3 months ago | |
|
Oakville
|
Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Mike D (@med0475) reported from Hamilton, Ontario@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Vikrant Agarwal (@vikranta) reported from Oakville, Ontario@TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.
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Kelly (@Beagles2mama) reported from Hamilton, OntarioI am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Nathan Best (@n8best) reported from Hamilton, Ontario@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Matthew Gamble (@mgamble) reported from Oakville, Ontario@Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.
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Gary Barone (@gbarone2) reported from Burlington, Ontario@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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James (@James__CW) reported from Hamilton, OntarioWell after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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kisa (@kisachan64) reported from Burlington, Ontario@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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iCare Home Health (@iCare_Health) reported from Oakville, Ontario@TELUSsupport @TELUSBusiness is Telus hosting email down?
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Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario@koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei
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Matthew Gamble (@mgamble) reported from Oakville, Ontario@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Kevin Dong (@jdong027) reported from Hamilton, OntarioWe need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Steve Wilkie (@stevesfs) reported from Hamilton, Ontario@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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anton lodder (@antonlodder) reported from Hamilton, Ontario@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario@TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.
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Steve Hayman (@shayman) reported from Trafalgar, Ontario@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Cons (@Consrcrooks) reported@JonFraserTF @TELUS Telus customer service is non existent. They don’t listen and their service has gone to ****. Furthermore the cell service is sporadic in my area and I’ve never had. So many dropped calls like I have as of late ! Good riddance , on to Rogers I go.
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Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reportedBeen a client of @TELUS for decades. Our home has been without internet service for six days. I thought someone was coming today to fix the problem. But I got it wrong - it's three Mondays from now, not today.
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The Hanging Jowl (@TheHangingJowl) reported@JonFraserTF @TELUS Problem is, they're all the same.
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Gem (@Gem38256519) reported@JonFraserTF @TELUS I can second that. Worst service ever!
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Jon Fraser (@JonFraserTF) reported@marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.
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Salman (@salmanesmaili) reportedHey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng
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^-^ (@JesseGraham_) reported@JonFraserTF @TELUS That’s really too bad. I’ve just recently had a fantastic experience with @TELUS support. Above and beyond. Maybe you just had someone on their bad day!
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TdotTrucker 🇨🇦 (@TdotTrucker) reported@TELUS @garymasonglobe Woah. Nothing should take three weeks or more for your Internet to be fixed. That sounds like a problem on your end and you should be making sure that this customer gets Internet immediately even if you have to use another service in the meantime.
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Puckerglen (@puckerglen) reported@garymasonglobe @TELUS Gary.... Rogers/Shaw are even worse Their teck's find so many ways to **** their customers....and STILL get paid. Ive met a few that've told me their tricks and laugh about it. And then getting in touch with customer service...merry-go-round Its deplorable
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Mike (@fvkasm2x) reported@JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.