Telus Outage Report in Burlington, Ontario
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The latest reports from users having issues in Burlington come from postal codes L7R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Burlington and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Burlington |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Debbi Ragogna
(@DebRagogna) reported
from
Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Jack
(@Projacktile) reported
from
Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Ken Engelhart
(@KenEngelhart) reported
from
Toronto, Ontario
@gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.
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Nathan Best
(@n8best) reported
from
Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Métis🐾 💙🙏
(@m_larock) reported
from
Regina, Saskatchewan
@Bell finally stepped away from your cell service. Always nagging & restricting my account for the handful of times I went over $250 credit. Since what 2014? No appreciation for being loyal. Lisa was last insult! 3gb plan when upgraded, I didn't notice🤬 @TELUS 6gb for 17less🥳
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ThatCryptoGuy
(@mrbitcoin101) reported
@TELUS On hold for an over an hour in counting. Worst company ever.
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NorEaster19
(@gsra2011) reported
@TELUSsupport Hi, I recently switched to Virgin mobile from Public mobile. I had excellent experience with Public mobile, I received much better plan with Virgin mobile. I hope would be offered a winback deal for me to come back to Telus to exp. the best customer service.
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David Russell
(@zieglerrussell) reported
Why do tech/cell internet co.’s insist on giving such horrendous service? Yes, @TELUS @TELUSsupport I’m looking at you. It’s coming up on 10 years, it’s probably time to just change to someone else for now
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Calgary K
(@calgary_k) reported
Communications companies, if you wanna lose a customer fast, maybe don't gaslight them with some crap about inflation when they ask for a minor price adjustment: you guys did just fine in the pandemic. Also doubly true if that customer isn't on contract. Bye, Telus!
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Cow
(@criacow) reported
@gethporno it all sucks, i'm sorry to say at this point i have teksavvy (on rogers) home internet and telus/bell mobile so i can at least tether one when the other goes down
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Sylvia Roy
(@maxcat7007) reported
@TELUSsupport Do you report your Telus optik TV outages on Twitter? I'm currently experiencing an outage and it would have been nice to know this prior to spending an hour on the phone with Telus tech support. I looked on Telus website prior to calling, nothing was posted.
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Gord Susinski 🇨🇦🇺🇦
(@OilerScout) reported
What’s the record wait time for a customer being on hold with @TELUS ? I am at 1:22 - am I going for the record?
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ThatCryptoGuy
(@mrbitcoin101) reported
@TELUSsupport yes, telus push roaming charges are a scam and should be criminal. I did not need want or authorize roaming charges to my account and shut the phone down immediately....but nope telus pushed 100 dollars in charges through in less than 2 minutes. SCAM!
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Dani Finch
(@danifinch_) reported
Just had the most frustrating and disheartening convo with @Rogers. I'll be taking my business over to @TELUS immediately and am insulted that after being a loyal customer for 15+ all you can give me is a $25 bill credit (after spending an hour plus on chat). Thanks for nothing.