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Telus

Telus outages and service status in Burlington, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Hamilton.

CityProblem TypeReport Time
Hamilton Phone 15 days ago
Milton Internet 3 months ago
Burlington Phone 4 months ago

Community Discussion

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Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • BroHogPlays
    BroHoG πŸ‡¨πŸ‡¦ (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • spikestabber
    bren bear πŸ»πŸ‡¨πŸ‡¦ (@spikestabber) reported from Milton, Ontario

    @TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

  • med0475
    Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • AyumusenpaiiDK
    Ayumu-senpaii πŸ‡΅πŸ‡ͺ (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • rob_bieber
    Rob Bieber β“‹πŸŒˆ (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • kisachan64
    kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it πŸ’― percent needs to be open access.

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario

    @koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

  • James__CW
    James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • MindFlareRetro
    MindFlare Retro (@MindFlareRetro) reported from Oakville, Ontario

    @gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • Projacktile
    Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🀝

  • vikranta
    Vikrant Agarwal (@vikranta) reported from Oakville, Ontario

    @TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.

  • iCare_Health
    iCare Home Health (@iCare_Health) reported from Oakville, Ontario

    @TELUSsupport @TELUSBusiness is Telus hosting email down?

  • stevesfs
    Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • gbarone2
    Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • spikestabber
    bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario

    @TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.

  • jdong027
    Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • Beagles2mama
    Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • venusxedus
    BB28 (@venusxedus) reported

    @Ayan604 @TELUS @TELUSsupport Telus keeps spamming me with calls too but I never pick up because I just assume it’s a scam… almost one every day

  • intrikitt
    C Lo aka Vandal Savage (@intrikitt) reported

    @TELUS @TELUSsupport I then speak to Janal from "loyalty" who isn't a manager who literally tells me he cannot do anything for me... I need internet to do my gotdamn job and I needed it for Monday Aug 17...thr solution Janal gives me is a tech to come out randomly for a Wednesday Aug 20, are you mad?

  • Indig2S
    N2S (@Indig2S) reported

    @TELUSsupport absolute bullshit service. I’m done with Telus. Cancelling everything. Over a month & at least a dozen agents & 2 home visits to transfer an account. Was assured I could keep home phone number & keep email addresses. Account finally transferred & lost it all. πŸ–•πŸΌπŸ–•πŸΌ

  • AngieM16
    Angie (@AngieM16) reported

    @JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher

  • Bonemantle
    Helgrim (@Bonemantle) reported

    @VanIsleInvestor I figure I can make back the extra $100/month I lost in the dividend cut by cancelling my internet Telus internet service and land line and going with JUTE and VOIP. I will have to pay an extra $150 in cancellation fees but will make over $1000 in savings for the rest of the year.

  • DBSteiger
    DB Steiger (@DBSteiger) reported

    @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

  • the_ref14
    Tierneymisu (@the_ref14) reported

    @huddy306 @PirasanRotiHead And it's the flanker brands of the big 3...like I'm on public mobile. $35/100gb Canada/us/Mexico...it's the Telus network. Like shopping at no frills Instead of loblaws

  • Alpha_Views
    G Had Joe (@Alpha_Views) reported

    @HarlowJourney @TELUSsupport @TELUS Things that never happened.

  • Canooflehead
    Canoof (@Canooflehead) reported

    @HotStoveD I just went through the same problem a few weeks ago. Phone agents were even less helpful and unwilling to retain my business. Decided to finally switch to Telus. Unfortunately, they have been just slightly better so far. The telecommunications monopoly in πŸ‡¨πŸ‡¦ is a huge problem.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @zulutruckeryyc Apologies, and that's definitely not the experience you should be having with your TELUS PureFibre service. To clarify, your internet services are no longer working?