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Telus

Telus Outage Report in Burlington, Ontario

Why is my Telus service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Burlington come from postal codes L7L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Burlington, and Oakville.

CityProblem TypeReport Time
Burlington E-mail 30 days ago
Oakville Internet 1 month ago
Burlington Total Blackout 2 months ago
Milton Internet 2 months ago
Oakville Phone 5 months ago
Burlington Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • iCare_Health
    iCare Home Health (@iCare_Health) reported from Oakville, Ontario

    @TELUSsupport @TELUSBusiness is Telus hosting email down?

  • Projacktile
    Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🀝

  • kisachan64
    kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • gbarone2
    Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • spikestabber
    bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario

    @TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.

  • n8best
    Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • med0475
    Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • vikranta
    Vikrant Agarwal (@vikranta) reported from Oakville, Ontario

    @TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.

  • rob_bieber
    Rob Bieber β“‹πŸŒˆ (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • rob_bieber
    Rob Bieber β“‹πŸŒˆ (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it πŸ’― percent needs to be open access.

  • AyumusenpaiiDK
    Ayumu-senpaii πŸ‡΅πŸ‡ͺ (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • jdong027
    Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • spikestabber
    bren bear πŸ»πŸ‡¨πŸ‡¦ (@spikestabber) reported from Milton, Ontario

    @TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario

    @koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😑 If I wasn’t sure this was retaliation at first, I am now. Ugh! πŸ™„

  • James__CW
    James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FidoSolutions
    Fido Solutions (@FidoSolutions) reported

    @EstelleRhianna @TELUS @Rogers πŸ‘€ Can we help with anything? - Van

  • Kraventhern
    Kraven (@Kraventhern) reported

    @Bobbo80 What’s the deal? I did the ahs discount with telus. It not bad

  • zachgilbert
    Zach Gilbert (@zachgilbert) reported

    @Patrick_ORourke Pushing you to activate online with a waived connection fee and then terminate retail employes merging Koodo and Telus stores reducing over all retail holdings and retail employees

  • tasoligg
    tahsin (@tasoligg) reported

    @papiisenpaii @FreedomMobile @TELUS Δ± have same problem. freedom so ******* bad

  • orr_tracy
    Tracy Orr, EdD (@orr_tracy) reported

    @edmontonjournal @TELUS Yes, high speed internet is crucial. Many of us pay standard monthly fees for internet @TELUS but get little to no service

  • iamTailor
    KTailor (@iamTailor) reported

    @Shawhelp @TELUS Confirmation from Shaw on TWITTER- I have booked Service Date 17-Jul-21 Service Time 01:00pm-03:00pm From - Taylan And today just received this message. Your appointment is confirmed for Thursday, July 22, 2021 between 3:00 PM - 5:00 PM #Shawsucks

  • melclark65
    Melanie Clark 🍁🍊 (@melclark65) reported

    @awong37 I was going to say "all parents". Mine screwed up her lifeline, I called Telus & dealt with it, so parent forwarded me the customer survey to fill in as thanks!

  • freshchapati
    fresh chapati (@freshchapati) reported

    @TELUSsupport @TELUS So, when did your "24/7 technical support" for services become business hours only? Any chance you can update your website or does your incompetence go further than the ability to do so?

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    ANOTHER dropped signal @TELUS Optik TV. Do NOT sign up for this ****** service.

  • AB_MD_WarRoom
    α΄€ΚŸΚ™α΄‡Κ€α΄›α΄€ MD α΄‘α΄€Κ€ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported

    @TomMcCrory7 That's what they want. 20h wait times in emerg so people say fine **** it give the health care system and all my private information to Telus