Telus outages and service status in Burlington, Ontario

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Burlington, and Oakville.

City	Problem Type	Report Time
Burlington	E-mail	2 months ago
Oakville	Internet	2 months ago
Burlington	Total Blackout	2 months ago
Milton	Internet	3 months ago

Community Discussion

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Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

• 
  Nathan Best (@n8best) reported 1 minute ago from Hamilton, Ontario

  @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

• 
  kisa (@kisachan64) reported 3 minutes ago from Burlington, Ontario

  @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

• 
  Kelly (@Beagles2mama) reported 9 minutes ago from Hamilton, Ontario

  I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

• 
  Gary Barone (@gbarone2) reported 10 minutes ago from Burlington, Ontario

  @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

• 
  Kevin Dong (@jdong027) reported 12 minutes ago from Hamilton, Ontario

  We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

• 
  Steve Wilkie (@stevesfs) reported 19 minutes ago from Hamilton, Ontario

  @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

• 
  Matthew Gamble (@mgamble) reported 20 minutes ago from Oakville, Ontario

  @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

• 
  Mike D (@med0475) reported 22 minutes ago from Hamilton, Ontario

  @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

• 
  MindFlare Retro (@MindFlareRetro) reported 31 minutes ago from Oakville, Ontario

  @gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

• 
  Allyssia Atkinson (@kinsonalley) reported 33 minutes ago from Hamilton, Ontario

  @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

• 
  anton lodder (@antonlodder) reported 35 minutes ago from Hamilton, Ontario

  @benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him

• 
  Jack (@Projacktile) reported 39 minutes ago from Hamilton, Ontario

  Shout out Telus for not going down yesterday 🤝

• 
  iCare Home Health (@iCare_Health) reported 42 minutes ago from Oakville, Ontario

  @TELUSsupport @TELUSBusiness is Telus hosting email down?

• 
  BroHoG 🇨🇦 (@BroHogPlays) reported 46 minutes ago from Burlington, Ontario

  @DewyX0 I’m with TELUS ****

• 
  Rob Bieber Ⓥ🌈 (@rob_bieber) reported 46 minutes ago from Hamilton, Ontario

  And @telus @telusmobility will lose a 25 year customer.

• 
  Allyssia Atkinson (@kinsonalley) reported 49 minutes ago from Hamilton, Ontario

  @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

• 
  Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported 57 minutes ago from Hamilton, Ontario

  @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

• 
  Anti-Lieberal (@hardyrenos) reported 58 minutes ago from Oakville, Ontario

  @koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

• 
  Steve Hayman (@shayman) reported 60 minutes ago from Trafalgar, Ontario

  @cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.

• 
  Matthew Gamble (@mgamble) reported 60 minutes ago from Oakville, Ontario

  @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray Gaur (@raygaurca) reported 7 minutes ago

  We signed up for a three year contract to replace our month-to-month service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

• 
  Court (@Court_TheRock) reported 8 minutes ago

  @stevemcniven @blondehotcoffee Rogers service is unreliable and just terrible up north. Bell is no better. I don’t even think Telus does internet up north. Only reliable internet provider is Eastlink, however quite a few people have been making the switch to starlink since it’s cheaper than eastlink.

• 
  Clive Bottomley🇨🇦🏁 (@formula1_ca) reported 10 minutes ago

  What the heck is going on @TELUSsupport ? Haven't been able to make a call all day on Telus mobile, still not working at 10pm. "All circuits busy" message all day. When will this be fixed? I'm in Vancouver.

• 
  itsmeforsure(DB) (@yesitismeagainz) reported 12 minutes ago

  @PhooeysPhosters I love. We are rural and beats telus crap all to hell....

• 
  K (@KevinInAbby) reported 12 minutes ago

  @TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!

• 
  Jeff (@Boomerjeff) reported 13 minutes ago

  @TELUSsupport I have received a dozen emails about my "account." I've never heard of Telus before these emails. I'm unable to communicate with the stupid bot on your website. How do I find out if I have an account or if someone impersonating me opened an account in my name?

• 
  D A M A N I🤎🦅 (@0xdamani) reported 13 minutes ago

  @KVNG_DRIZZI @DeFiJesss If it's about outlier could help let's work together. And also I majorly work telus.. got 2yrs+ experience on here

• 
  Drew Rickard (@DrewRickard2) reported 16 minutes ago

  @AlanErrington Yes same problem via Telus TV, must be a Global issue??

• 
  Ai AM CAVEMAN (@CanadaScamada) reported 16 minutes ago

  The Northern lights Satellite Fight Rogers played it like a chess grandmaster while Bell, MTS, and Telus fumbled around like they were playing checkers with winter mittens on. In a country as vast and rugged as Canada, where huge swaths of land have zero cell coverage, satellite-to-mobile tech is the future for keeping people connected in the bush, on the water, or up north. Rogers saw the obvious winner and jumped in early with Starlink— Elon Musk’s low-Earth orbit beast with thousands of satellites already zipping overhead. They launched Rogers Satellite in 2025, starting with reliable texting, text-to-911, and emergency alerts on regular smartphones, then rapidly added support for popular apps like WhatsApp, Google Maps, AllTrails, and Messenger. By early 2026, they expanded it coast-to-coast (covering millions more square kilometres), tossed in free trials in places like Atlantic Canada, and just days ago rolled out seamless roaming into the US via T-Mobile’s Starlink-powered setup. No special hardware, no waiting years—real connectivity, right now, with proven performance and clear momentum toward full voice/data. Smart, decisive, and customer-first. Rogers basically turned every phone into a satellite phone where towers fear to tread. Meanwhile, Bell (and its MTS arm) and Telus decided to bet big on AST SpaceMobile, a scrappy Texas startup still scrambling to get its own satellite constellation properly off the ground lol. Bell hyped a “first” demo voice call back in 2025 and promised a 2026 launch, while Telus signed on in March 2026 with some equity investment and ground infrastructure talk. Their pitch? Future broadband, voice, and data… eventually. Late 2026 at the earliest for any real rollout, with a lot of “we’re building it” vibes and fewer actual customers using it today. The contrast is brutal and hilarious. Rogers is out here actually delivering satellite connectivity today—texts, apps, cross-border roaming—while Bell, MTS, and Telus are still waving around press releases about satellites that mostly exist as PowerPoint slides and optimistic timelines. Canadians stuck in dead zones don’t want “coming soon” promises; they want a signal when their truck breaks down in the middle of nowhere. Rogers chose the proven, massive, rapidly scaling Starlink network that’s already lighting up phones across the planet. Bell and Telus? They went with the long-shot alternative that’s playing catch-up. In the race to blanket Canada with space-based mobile service, one carrier sprinted ahead with the rocket ship… and the others are still warming up the backup prop plane. Right now, the industry is laughing: “Bell and Telus picked what?” While Rogers customers are sending “I’m alive” texts from the tundra, their rivals are busy explaining why their fancy future service isn’t quite ready yet. Classic Big Telecom brain fart—overthinking it, missing the obvious winner, and handing Rogers a massive marketing and coverage edge on a silver platter. Oof. That’s gotta sting. - Grok & Ai

• 
  Emmanuel Richie (@emmanuel_r90) reported 20 minutes ago

  @Officialhumbl1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together