Telus

Telus Outage Report in Burlington, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burlington, Ontario 12/30/2025 01:40

December 30: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • spikestabber bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario

    @TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • Innanenights Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • TheSlowBurn CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • nonaammees nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

  • iCare_Health iCare Home Health (@iCare_Health) reported from Oakville, Ontario

    @TELUSsupport @TELUSBusiness is Telus hosting email down?

  • DjMalik8013 DjMalik (@DjMalik8013) reported from Toronto, Ontario

    @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • Miss_Angel_Baby Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • peterdimov Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KariSkelton Kari Skelton (@KariSkelton) reported

    Telus has been down all day so basically I can't do life or work (and yes I realize how sad that is). 😫

  • carolannbagan carol-ann: #istandwithtrudeau ,#nonracist,#BLM (@carolannbagan) reported

    i'm having intermitant internet problems thus afternoon @telus has to do something about this. it's annoying

  • pscho_yeg peter s (@pscho_yeg) reported

    @TELUSsupport is there a TELUS internet outage in SE Edmonton?

  • Xcrimson64 X Crimson (@Xcrimson64) reported

    My internet is down! Haha, Nice April fools joke Telus! Now give me back my internet!

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    @spencergoldade @TELUS Your internet being out right now is because they're having DNS issues. Log into your router, go to the Wan tab. Turn off automatic WAN and enter Google's DNS settings 8.8.8.8 and 4.4.4.4 You'll be back up right away.

  • Jcds_92 Justin Smith (@Jcds_92) reported

    @MapleAnglican @TELUS Am sure they are. Just lazy *** company. They did this to me that other day to shut down my internet down until I got hold of a etm. They can't even answer phones I'm on the the phone with them the last 43 minutes.

  • MikeyB0101 Michael (@MikeyB0101) reported

    Sounds like Telus is having some internet issues across Alberta right now?! #yeg #yyc

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSBusiness @TELUSsupport Once again TELUS IS DOWN .. No one is on phones no record expiration..

  • MapleAnglican Maple Anglican (@MapleAnglican) reported

    Hey @TELUS @TELUSsupport, I can't get DNS resolution on either my home internet or my phone using 5G. You might have a massive outage.

  • ChandraIngram Chandra Ingram (@ChandraIngram) reported

    Telus: "Due to a hardware problem, home services are currently experiencing a disruption, which may result in you being unable to access the internet."