Telus

Telus Outage Report in Burlington, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burlington, Ontario 01/16/2026 16:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • spikestabber bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario

    @TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.

  • Miss_Angel_Baby Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, Ontario

    Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

  • TheSlowBurn CERB Gotti (@TheSlowBurn) reported from Toronto, Ontario

    How would anyone know if there was a Telus outage?

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • nonaammees nonaammees (@nonaammees) reported from Toronto, Ontario

    @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • bakerofbytes Ryan Baldwin (@bakerofbytes) reported from Toronto, Ontario

    After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

  • TanashaNality miss mamas (@TanashaNality) reported from Toronto, Ontario

    I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

  • fuckdemmkids Ed 🍃 (@fuckdemmkids) reported from Toronto, Ontario

    PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow

  • lilithebowman Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported from Toronto, Ontario

    I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

  • TheLifeOfNadia Nadia (@TheLifeOfNadia) reported from Toronto, Ontario

    @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?

  • ryanali23 Ryan Ali (@ryanali23) reported from Toronto, Ontario

    @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

  • peterdimov Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • andreaLG Andrea Gimblett (@andreaLG) reported from Toronto, Ontario

    @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

  • iCare_Health iCare Home Health (@iCare_Health) reported from Oakville, Ontario

    @TELUSsupport @TELUSBusiness is Telus hosting email down?

  • Innanenights Shane (@Innanenights) reported from Toronto, Ontario

    Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

  • StephenPunwasi Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario

    @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

  • brxvnd Brit Alexandria 🌷 (@brxvnd) reported from Toronto, Ontario

    Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Brutal109 Jason Ryk (@Brutal109) reported

    @CorinnaKopf @TELUS my data isn’t working, fix it now before i think about switching to @Bell

  • violettoronto E.V.E (@violettoronto) reported

    I hate @TELUS soooo much! My goodnesss!!!!🤬🤬🤬 @TELUSsupport y’all need to do better and stop cheating the people! Nah! I never complain but damn!!!

  • ms_hotelcali ms.hotelcalifornia (@ms_hotelcali) reported

    @TELUSsupport My experience with ADT has been a 7 month nightmare of no one caring or helping or calling me back. After 30 years of being a loyal customer, ADT/Telus has treated me like garbage!

  • ddgrunau Daryl Grunau (@ddgrunau) reported

    @dawngrunau @benyamen Cause amazon doesn’t know SK exists. Thankfully TELUS does and my phone never has issues

  • ms_hotelcali ms.hotelcalifornia (@ms_hotelcali) reported

    @TELUS My experience with Telus/ADT has been a 7 month nightmare of no one caring or helping or calling me back. After 30 years of being a loyal customer, Telus/ADT has treated me like garbage!

  • EmeryAGeek Emery the YVR Geek (@EmeryAGeek) reported

    @VIAwesome @geoff_p_coates Sadly Have the same problem, the only visitors are Telus service people as my Internet is it 92% of the time.

  • brenky Bonnie (@brenky) reported

    @TELUSsupport Is there an issue going on with changing Optik TV packages via My Telus? I have been trying to for the past few days and keep getting the error "We were unable to make changes to your TV subscription, please try again later."

  • Peacecountrypo1 Peacecountrypo1 (@Peacecountrypo1) reported

    @redwoodacres same this way #TELUS service sucks *** big time as with #Bell as well.

  • hockeyparent201 hockeymom (@hockeyparent201) reported

    @IceCold_Country @TELUSsupport The last 1 tried to charge me for a service call until I complained that when I called the 1 time to have it fixed they decided to “upgrade” my service to fiber optics for free in case I wanted to use telus tv. Never did fix the phone.

  • hockeyparent201 hockeymom (@hockeyparent201) reported

    @IceCold_Country @ThymelessC @TELUSsupport That happened to me in a way, Telus was upgrading the neighbourhood to fiber optics and said they would install for free in case i ever wanted to switch. Didn’t even fix the problem with the phone line which is what they were called for in the first place