Telus Outage Report in Burlington, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Milton and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Milton |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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🖤Rachel Santos🖤
(@queensantos1984) reported
from
Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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(@ugwumCee) reported
from
Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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ShaziGoalie
(@ShaziGoalie) reported
from
Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟
(@shurmanator) reported
from
Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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John N. Davis
(@johnndavis) reported
from
Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Tanvir64🇧🇩
(@tanvir_z64) reported
from
Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Laura McGrath
(@lauramcgrathh) reported
from
Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Demon Salvator 😈🤷🏾♂️
(@RjSabotaged_Me) reported
from
Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
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Debra Henry
(@debbyhenry) reported
from
Toronto, Ontario
Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Annette McKinnon
(@anetto) reported
from
Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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George Sawision me. (master electrician)
(@GSawision) reported
from
Toronto, Ontario
@nspector4 Time to shut down Telus before it gets Canada shut!
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Matthew Gamble
(@mgamble) reported
from
Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Hammermeister
(@HammermeisterK) reported
@OilBeak @DavDyk Telus is way better quality service for television. I have a slower speed for Telus internet and my son has no issues playing Fortnite. Shaw cable is horrible for channel surfing there is a lag when scrolling.their tv guide. It's brutal
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S
(@ganjaginga) reported
@FreedomMobile acts like they have the best coverage yet we all know the service quality is like being at the bottom of the ocean under a rock makes me sick how you guys can charge $$ but not provide a reliable and consistent service. maybe it’s time i switch back to telus.
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Good Questions
(@882Ams) reported
@elviralount @IRPlawyer @TELUS The old copper landlines qualify as basic service. In BC Telus is required under provincial regs to repair them in 48 hours. When our landline aerial cracked in the back lane pre-Covid it took them two weeks to re-establish service. They would like avoid these headaches -con’t
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Jason Tigas
(@jayShopTO) reported
Just switched from Bell to Telus for a $50/15gb deal. A day later Bell calls offering $45/25gb. I wonder how long this goes on for? Also I need to find my old sim in the garbage. Thank goodness for number porting. Now that’s competition serving the consumer. #Wireless #deals
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Mohammad Aswan
(@MohammadAswan1) reported
How to get a job in a @TELUSsupport I want to be a part of @TELUS and work for it, so that I can prove myself and I wanna make my passion true please help me.
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LMD 🇵🇱 🇨🇦
(@servingLMD) reported
@JtotheEVON @TELUS I had issues yesterday. The modem disconnected for about 15 min. Restart didn’t help. Since then it’s ok. Try restarting your modem, just like with Ram with PC, modems get clattered.
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Rocky Rikhi
(@rocky_rikhi) reported
@TELUS your escalation and support continue to give incorrect info. Please see to it. Giving false info isn’t a good approach
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Brandon Metchooyeah
(@Whitecloud197) reported
from
Vegreville, Alberta
@TELUSsupport Hey Telus! I'm 7 days into my Home Security with Telus and I'm More and More Unhappy with the service I'm getting. Who do I complain to?
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Sigh
(@whydidicomeback) reported
So, as much as I hate what’s happening in this province, this Telus app really did help me. I’m not someone who runs to the ER for everything and looking at things now, maybe I should have? BUT it’s nice to know this was at least an option for me
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ollie ♡’s kat
(@tqnjirous) reported
these stupid telus people won’t stop harassing us smh