Telus Outage Report in Burlington, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Dundas, Milton and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Dundas |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Milton |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
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Stephen Punwasi 📉🎄🎅🏼🐈
(@StephenPunwasi) reported
from
Toronto, Ontario
@DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
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Nadia
(@TheLifeOfNadia) reported
from
Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
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James Harbeck, still here
(@sesquiotic) reported
from
Toronto, Ontario
Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
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Vanessa 🇺🇦
(@shapsy01) reported
from
Toronto, Ontario
Looks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chevy the Golden
(@chevy_GRR) reported
@TELUS @TELUSsupport go **** yourselves on 1.5% service fee for paying w/credit card. Reception is worse the last 4-5yrs & you pricks just keep gouging. 🖕Take your fees up with your bank & not your customers! I’ve got a little over 1yr & you mofos are down the road after 30yrs!
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Edmond
(@EdmondYoong) reported
@TELUSsupport @TELUS @TELUSsupport why no response to my billing problem? :(
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James shaw
(@Xyiniahades) reported
@TELUS for the 4th time. My tech to fix my broken service has not show up... this matter was escalated to EMT before. Still broken services and still no tech... no one answers the phone when I call. I've currently been on hold for 1 hour 45 minutes
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@katheren
(@Katherenfog) reported
4) The phone rang 27 times 4 am from Telus home security which I never ordered! Telling me I have a problem altho I have no touch pad panel installed! Now they beefing with me that I DID order that! I NEED make all these calls & wait around to fix their ****! Boo TELUS!
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Sandra
(@Sandra_Clarke_) reported
@TELUS Please help! Phone broke. At Telus store in Erin Mills Town Centre. STORE CLOSED. Someone came at 1:07pm. I bought warranty but staff said I don't have warranty. They won't fix my phone. I'm an Instacart shopper and can't work without my phone. 20 years with Telus.
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jay bani
(@jaybanicdi) reported
@TELUSsupport Worst service ever I mean this year's Telus is way worse than a year ago. Not comparing to other providers. Wait a minute it's monopoly between you and Shaw This is the second day I don't have internet. Just because your billing team made a mistake and disconnected me.
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@katheren
(@Katherenfog) reported
I even gifted both Telus reps with free magnets I had made & the technician (3 hours in house) who came here took 3 magnets for his children! Why would their sales reps lie like this? I even shared I was recovering from stroke! Told me they knew folks could use help at Christmas!
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🗼TowerGuy🌲
(@tower_Guy) reported
@gregorytaylor1 @TELUS @ISED Interesting that "They advocated things like “use it or lose it” for spectrum years ago". How have they managed to hold onto all the SMR spectrum from the #mikenetwork they shut down years ago. SMR is the original "use it or lose it" spectrum
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Rebecca Richards
(@r_steffenson) reported
@KyleGunderson I've been with Telus for about 6 years and they've been great. My customer service has been better than I was getting from SaskTel.
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jd duke 71
(@45meduim71) reported
Hey telus where ******** is my refund money from sending yr old equipment back to u in Oct if I have to go to 1 of yr stores in cgy I won't be quiet about it !!!!