Telus Outage Report in Burlington, Ontario
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The latest reports from users having issues in Burlington come from postal codes L7L .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Burlington, and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington
|
30 days ago | |
|
Oakville
|
Internet | 1 month ago |
|
Burlington
|
Total Blackout | 2 months ago |
|
Milton
|
Internet | 2 months ago |
|
Oakville
|
Phone | 5 months ago |
|
Burlington
|
Phone | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Kevin Dong (@jdong027) reported from Hamilton, OntarioWe need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Nathan Best (@n8best) reported from Hamilton, Ontario@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Matthew Gamble (@mgamble) reported from Oakville, Ontario@Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.
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Vikrant Agarwal (@vikranta) reported from Oakville, Ontario@TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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kisa (@kisachan64) reported from Burlington, Ontario@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Kelly (@Beagles2mama) reported from Hamilton, OntarioI am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Gary Barone (@gbarone2) reported from Burlington, Ontario@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, OntarioAnd @telus @telusmobility will lose a 25 year customer.
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bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario@TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario@koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei
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Mike D (@med0475) reported from Hamilton, Ontario@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Matthew Gamble (@mgamble) reported from Oakville, Ontario@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.
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MindFlare Retro (@MindFlareRetro) reported from Oakville, Ontario@gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Steve Hayman (@shayman) reported from Trafalgar, Ontario@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.
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Steve Wilkie (@stevesfs) reported from Hamilton, Ontario@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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WhosAGoodBoy (@TweetyThings1) reported@shawhelp Just had the worst customer service experience in your #Kelowna #OrchardParkMall store Just trying to update the credit card on my account You made it so hard to change a credit card on Shaw Mobile (which should be free) we're going to @Telus
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ً (@not__rin1) reported@Clay_Pruitt @ralphrgp @DestinyBulletn Yeah idk what he’s talking about man I downloaded all of final fantasy 15 in like 15-20 minutes this update took me around the same and I have only Telus wifi I think it’s like 150 down and 40 up
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Diana Clark (@bijboutique) reported@PublicMobile any chance of getting some GOOD customer service? Your robots are not helping and there’s no phone number to speak to. @TELUS @TELUSsupport ARE NO HELP.
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Joško (@zadnja_linija) reported@ARichLifeAu Lucky they turned down that $9.50 offer from Telus in May.
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Paul Sequeira (@vanquish1969) reported@TELUS @SamsungMobile So why does my phone warranty (ends April 2023) not cover a "known issue" with the cracked screen at the fold, on a Z Flip 3 5G? And you still want to charge $400 as a service fee?...Pretty sure that's called "misrepresentation". Can you explain? 🤔
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Steph (@Stephy_72) reported@TELUS WORST cx experience with Andrew T, from cx RETENTION & LOYALTY in wireless. Wouldn’t listen nor help. Lucky for me, I called again hours later and got a excellent Rep, who knew how to retain business
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Donna_Carrick (@Donna_Carrick) reported@RogersHelps I won't call again, why would I put myself through that? The call was not fully resolved before I gave up and hung up over three hrs in. Next time I need help, I'll walk into a Telus store.
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Dusty Nova (@svendsen1229) reportedSo, for no interst at all, Telus inflated their asset sheet by not $.04 to $0.06 per early paying customer, they inflated their asset sheet by $100 to $100000 per early paying customer.
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Arsh Vora (@ArshVora11) reported@TELUS Common serious it has been almost 20 days and you guys have still not resolved this issue, The tech guys are calling us and telling us that they can’t come because of cold, can someone please take this seriously and disconnect my services, I don’t need this anymore.
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Dont look at me (@Dairy__queef) reportedLove that I have to email @TELUSint @TELUS @TELUSsupport payroll every day to attempt to get some kind of help on getting my W2 since no one wants to answer my calls, and payroll wont email me back what a good company!