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Telus outages and service status in Burlington, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Milton, and Burlington.

CityProblem TypeReport Time
Milton Internet 22 days ago
Burlington Phone 2 months ago
Burlington E-mail 3 months ago
Oakville Internet 3 months ago

Community Discussion

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Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • vikranta
    Vikrant Agarwal (@vikranta) reported from Oakville, Ontario

    @TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • kisachan64
    kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • med0475
    Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • jdong027
    Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • Projacktile
    Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • Beagles2mama
    Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario

    @koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei

  • iCare_Health
    iCare Home Health (@iCare_Health) reported from Oakville, Ontario

    @TELUSsupport @TELUSBusiness is Telus hosting email down?

  • mgamble
    Matthew Gamble (@mgamble) reported from Oakville, Ontario

    @Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.

  • gbarone2
    Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • James__CW
    James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • MindFlareRetro
    MindFlare Retro (@MindFlareRetro) reported from Oakville, Ontario

    @gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

  • spikestabber
    bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario

    @TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.

  • spikestabber
    bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario

    @TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.

  • stevesfs
    Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • antonlodder
    anton lodder (@antonlodder) reported from Hamilton, Ontario

    @benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaMar91564392
    Unacceptable Lisa ........Concerned Canadian (@LisaMar91564392) reported

    @JonFraserTF @TELUS I ended a 19 year cellular/internet stint with Telus 2 years ago. Took 4 months and 6 phone calls to finally get $143 refund from them. Best move ever. They treat you like fodder.

  • dapsyfaj
    Fada (@dapsyfaj) reported

    @JonFraserTF @TELUS Canadian businesses suck on customer service , maybe because people have not learnt how to fight for their rights, they just vote silently with their feet. Sometimes you need to bang the table to reset their business brains

  • Craig391913943
    Craig (@Craig391913943) reported

    @JonFraserTF @TELUS Curios to know what happened with the bring it back. We had horrible experience with that as well

  • B_rockdf
    B.From.BC (@B_rockdf) reported

    @garymasonglobe @TELUS Telus, worst company ever in the last 3-5 years. All support is AI and from a 3rd world country.

  • TheOnlyRealDac
    Dave (@TheOnlyRealDac) reported

    @JonFraserTF @TELUS Bell, Rogers, and Telus, plus their cheap alternatives, all owned by the big 3... All suck. The Canadian market has no competition. I've used every provider, and have had **** customer service at all of them.

  • danharriscan
    Dan Harris (@danharriscan) reported

    @JonFraserTF @WitchsBeFlockin @TELUS They all like it when people bundle because it's harder to ditch them if one of the three services goes to ****. They used to compete on better customer service. Now, they DGAF because for every customer they lose due to bad service they gain from someone else's bad service.

  • JesseGraham_
    ^-^ (@JesseGraham_) reported

    @JonFraserTF @TELUS That’s really too bad. I’ve just recently had a fantastic experience with @TELUS support. Above and beyond. Maybe you just had someone on their bad day!

  • MakayDave
    Dave Makay (@MakayDave) reported

    @Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.

  • SteveMFinlay
    Steve Finlay (@SteveMFinlay) reported

    @TELUS Crisis averted! Service is much more reliable on the way back.

  • VanCityRich
    Richard (@VanCityRich) reported

    @TELUS @xrtsdhndvbh1 Still down!!! Fix it.