Telus Outage Report in Burlington, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Shane
(@Innanenights) reported
from
Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
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nonaammees
(@nonaammees) reported
from
Toronto, Ontario
@TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport
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Peter Dimov
(@peterdimov) reported
from
Toronto, Ontario
@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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iCare Home Health
(@iCare_Health) reported
from
Oakville, Ontario
@TELUSsupport @TELUSBusiness is Telus hosting email down?
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Ed 🍃
(@fuckdemmkids) reported
from
Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
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CERB Gotti
(@TheSlowBurn) reported
from
Toronto, Ontario
How would anyone know if there was a Telus outage?
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DjMalik
(@DjMalik8013) reported
from
Toronto, Ontario
@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
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Andrea Gimblett
(@andreaLG) reported
from
Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
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bitter ness
(@StregaNessa) reported
from
Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
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Ryan Ali
(@ryanali23) reported
from
Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
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Ryan Baldwin
(@bakerofbytes) reported
from
Toronto, Ontario
After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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bren (that fringe Bear) 🐻🍁
(@spikestabber) reported
from
Milton, Ontario
@TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.
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Brit Alexandria 🌷
(@brxvnd) reported
from
Toronto, Ontario
Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!
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miss mamas
(@TanashaNality) reported
from
Toronto, Ontario
I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Starbucks Bae
(@Miss_Angel_Baby) reported
from
Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
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Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed)
(@lilithebowman) reported
from
Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Greg B
(@MrSafety_) reported
@DemonBisssh666 We switched from Shaw to Telus and they kept price matching each other until we got Telus down to $70/month + $150 credit for gig service on a 2 year contract. Our service has been great and we did have 30 days to try it out and be able to cancel if we wanted
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Fred Matthews
(@NorthZenArcher) reported
on my cell phone because I had to use data to do my work and received nothing. When I was talking to Customer Loyalty, I asked to speak to a manager and was repeatedly stalled even after indicating that I am on the verge of cancelling all of my Telus services.
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Steven
(@faria_wong) reported
@TELUS poor service. Pulse down 2 days and no communication from Telus. Get a grip Telus. Your service SUCKS!! Mismanagement and incompetence.
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Bernie
(@RealBealangi) reported
@pens1487 @TELUS I'm with public mobile. My plan started at $25/month but I've been with them long enough it's down to $20/month. Highly recommend them. (My wife has a plan with them for $10/month).
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Safety First
(@safety1222) reported
.@PublicMobile Day 12!! No help yet. Very sad that such a large corporation does not have a single human being for customer support. My issue cannot be resolved with opening a ticket. @TELUS instructed me to tweet to get assistance as the last resort. Still waiting.
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Fred Matthews
(@NorthZenArcher) reported
in May that the in town live in does not have the infrastructure to allow Telus to offer Internet 75. Apparently, that changed but I was never notified I could upgrade. In the time I waited for tech support, a thief entered my backyard where I park my car and syphoned the gas
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Fred Matthews
(@NorthZenArcher) reported
@TELUS when are you going to stop teaching your customer service representatives to be dishonest? On July 28th, 2022 I went into the Telus store in Lloydminister, AB and purchased a Smart Camera to install to keep surveillance on my back yard where I park my vehicle and to watch
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Victoria Lain
(@soykato) reported
@TELUS @TELUSsupport received an email that my #TelusHub has been blocked for being removed from its service location. It has not moved from my living room?? Would love if you could at least TRY to provide me with the internet services I pay for.
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Fred Matthews
(@NorthZenArcher) reported
great deal of trouble with TELUS trying to get my internet service moved to my new home and was lied to about being able to get Optix and Internet 75. I couldn’t get either. I got the royal runaround by two service reps and a manager. I was promised compensation for overages
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Mike Malores
(@Eugene0negin) reported
@TELUS WORST customer service EVER! Do you really not value your business? Darren Entwistle should be ashamed of the company he's running. 4 install appointments, all cancelled and postponed. This usually happens AFTER customers begin their services. 3 weeks, still no service.