Telus outages and service status in Burlington, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Burlington come from postal codes L7R .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Telus
Telus is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Burlington, and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington
|
Phone | 7 days ago |
|
Burlington
|
2 months ago | |
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Oakville
|
Internet | 2 months ago |
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Burlington
|
Total Blackout | 3 months ago |
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Milton
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Steve Wilkie (@stevesfs) reported from Hamilton, Ontario@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Matthew Gamble (@mgamble) reported from Oakville, Ontario@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.
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MindFlare Retro (@MindFlareRetro) reported from Oakville, Ontario@gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.
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anton lodder (@antonlodder) reported from Hamilton, Ontario@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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bren (that fringe Bear) 🐻🍁 (@spikestabber) reported from Milton, Ontario@TWilsonOttawa Grasping at paper straws the lot of them, terrible. We need CRTC reform & removal of that ex telecom telus Bell exec friendship guy.
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Kevin Dong (@jdong027) reported from Hamilton, OntarioWe need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Vikrant Agarwal (@vikranta) reported from Oakville, Ontario@TELUS @TELUSsupport hi! Customer support has not been very helpful. Need help adding Apple Watch to cellular plan. This was supposed to be simple.
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Nathan Best (@n8best) reported from Hamilton, Ontario@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Gary Barone (@gbarone2) reported from Burlington, Ontario@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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kisa (@kisachan64) reported from Burlington, Ontario@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, OntarioAnd @telus @telusmobility will lose a 25 year customer.
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario@TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.
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iCare Home Health (@iCare_Health) reported from Oakville, Ontario@TELUSsupport @TELUSBusiness is Telus hosting email down?
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Mike D (@med0475) reported from Hamilton, Ontario@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Matthew Gamble (@mgamble) reported from Oakville, Ontario@Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.
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Steve Hayman (@shayman) reported from Trafalgar, Ontario@cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reportedExcuse me @TELUS Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!
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Kevin Bertsch (@KevinBC137) reported@ProvoGal01 @TELUS @TELUSsupport So, change your service! Let them know why. Nothing will change unless we force them to change.
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Roo (@RedRoo81) reported@MeghanEMurphy You're right. If parents cancelled their internet providers, many kids would have amazing turnarounds. I wonder why so many parents promise to make sacrifices but that never included cancelling Telus.
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LookInTheMirror 🇨🇦 (@Cyberia35267623) reported@IgorRyltsev Looks like the Neanderthal works for Telus maybe? Regardless, leave the kids out of it. Why traumatize them with CPS? ******* idiot.
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MTF 🇨🇦 (@EhmTEhf) reported@ProvoGal01 @TELUS @TELUSsupport they did this years ago. The only company that stopped this was Rogers back in early 2018. I believe it was then, they had so many complaints about overseas, when Guy Lawrence took over he made all these jobs come back to Canada. Bell Media and Telus have always had overseas support. That's why I never dealt with them.
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West Van Girl (@WVanGirl) reported@vesperdigital TELUS health is terrible. Ask doctors who are having to individually correct patients records once they get sucked into Telus health.
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terry l. (@dubsndoo) reportedStreaming services that offer more programming for as little as $10/mo. vs $100/mo. for a cable tv corporation with lousy programming and ****** service. Put Rogers, Telus and Bell into bankruptcy Canada, you’ll thank me later.
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I Am Sandra 🇨🇦 (@covidrefugee) reported@DanMazierMP @Ianharr22144712 This is deliberate. Same script for years: announce shiny 'modernization', blow hundreds of millions via arms-length agencies & favored contractors like TELUS, ignore red flags, hand out fat bonuses anyway, stonewall committees, then quietly shut it down with zero consequences
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Tahir Hameed (@thameed89) reported@TELUS Worst service ever, don’t try to use it.
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Jim Kearley (@JimKearley) reported@SteveSaretsky Rogers is getting their *** kicked by Telus. Rogers customer service is non-existent.