Telus

Telus Outage Report in Burlington, Ontario

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The latest reports from users having issues in Burlington come from postal codes L7R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Burlington, Ontario 02/20/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Burlington, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Burlington and Milton.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaBurlington Total Blackout
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Telus Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • kierstynpare KP ☀️ (@kierstynpare) reported from Toronto, Ontario

    Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over

  • MindFlareRetro MindFlare Retro (@MindFlareRetro) reported from Oakville, Ontario

    @gregnacu I've had 2 Telus accounts for 22 years (originally ClearNET). Any time I have had a dispute I have learned to call them (don't go to a store) and immediate ask the Client Care rep to put you through to a Loyaly (L&R) rep. Explain the problem and they almost always fix it.

  • TrillInToronto ♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario

    @DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

  • ACJamieFox Jamie Fox (@ACJamieFox) reported from Toronto, Ontario

    @Skeeter00007 @Rogers @TELUS Greed never gives.

  • YouMotorcycle YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario

    @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

  • samkj27 Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario

    @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

  • Mara__Raquel ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • LordGuthrie Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Toronto, Ontario

    @chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • RebecaMacKinnon Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario

    @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

  • tdotjay Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • shayman Steve Hayman (@shayman) reported from Trafalgar, Ontario

    @cogecohelps Bell, Rogers, Telus, Shaw, and a dozen others are all prepared to provide the @TSN_Sports Go service to their customers; I'm disappointed Cogeco won't.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • MonicaLauriola ⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario

    I’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • taniagupta1307 Tania gupta (@taniagupta1307) reported from Toronto, Ontario

    @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chieffatguy Chief Fat Guy *rich people suck*🇨🇦 🏳️‍🌈 (@chieffatguy) reported

    @StephenJack4 @StephenPunwasi Never going to happen. I would suspect there is only one national network. Telus is fully integrated with Bell and Rogers is only a nationwide cell network. I would guess only Bell has a full, Fibre, hardliners, microwave, cell network Canada wide. And I took them 100 years

  • Dreamchasingxo 👑 (@Dreamchasingxo) reported

    @Danny_MAZE Koodo or Telus! always have service with both and never had any billing issues

  • MDRNmusic MDRN (@MDRNmusic) reported

    Holy ****, correct me if I’m wrong, but Telus is giving $100 credit for switch and $50 just for making a plan? If you get a $32 talk text plan, that means they’re literally giving away 1 month plans, just cancel after one month.

  • rainypete Peter Rainford (@rainypete) reported

    @KX947 After sparring with Telus and Bell I'm over it. They all are horrible because the CRTC limits our options. Since I can take my number wherever I go my allegiance is wherever the price is best for me.

  • crypto_tunaaaa CryptooooTunaaaa (@crypto_tunaaaa) reported

    @TELUS has to be the worst company I’ve ever dealt with in my life.

  • Deceptiquan1 Benjamin (@Deceptiquan1) reported

    @MobileSyrup I was already planning to switch to Telus when my Fido contract is up in Dec, I've been dealing with poor cell signal in my office for the last 2 years so the recent outage was just happenstance

  • daftJackal daftJackal (@daftJackal) reported

    @MobileSyrup No, I'm not changing anything. *BUT*, my setup already has cross-carrier redundancy. When Rogers went out, I simply tethered to my Telus service.

  • terry_yzt Terry Young (@terry_yzt) reported

    @RodKahx Also the absolute insanity to think that somehow Bell, Telus , Westjet, Sobeys, Save-On etc haven’t been doing THE EXACT SAME ****

  • davidajoebaker David A. Joseph Baker (@davidajoebaker) reported

    Rogers what happened? I can see a lot of people switching to Telus. Very bad.

  • snowgirlct C. Turner (@snowgirlct) reported

    @LMMcKenna @birgitomo @Rogers Our home phone, internet, TV are Rogrrs but cellphones are Telus. Will never have all services under 1 providers. Can't believe businesses don't diversify their providers too.