Telus Outage Report in Burlington, Ontario
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The latest reports from users having issues in Burlington come from postal codes L7L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (53%)
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Phone (22%)
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TV (9%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Burlington, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Hamilton and Burlington.
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Community Discussion
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Telus Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario
@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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Anti-Lieberal (@hardyrenos) reported from Oakville, Ontario
@koodo I have been with koodo for 15yrs. But since koodos parent company Telus is using Chinas Huawei 5G I will be leaving. Putting profit over security is not what I want. The CCP has proven to the world it can NEVER be trusted. #CCPLiedPeopleDied #ShameonTelus #BanHuawei
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Rick Barnes (@queerthoughts) reported from Toronto, Ontario
@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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Kevin Dong (@jdong027) reported from Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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John N. Davis (@johnndavis) reported from Toronto, Ontario
20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"
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Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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Gary Barone (@gbarone2) reported from Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Matthew Gamble (@mgamble) reported from Toronto, Ontario
@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
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Mike D (@med0475) reported from Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario
@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario
@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
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Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
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Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario
@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
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Matthew Gamble (@mgamble) reported from Oakville, Ontario
@bramabramson @Mark_Goldberg @Bell @Rogers @TELUS @Videotron @ShawInfo The problem today is mostly on inter-carrier calls, so if calls can be routed without using those trunks it would be a big win. I think I’m going to write a follow up post this week with a primer on PSTN routing.
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bren bear 🐻🇨🇦 (@spikestabber) reported from Milton, Ontario
@TimLCriddle @TELUS @Bell That announcement was jumping the gun, suspicious timeline like they were testing waters as more important issues takeover headlines.
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Michael Nugent (@michaelnugent) reported from Toronto, Ontario
Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.
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Matthew Gamble (@mgamble) reported from Oakville, Ontario
@Mark_Goldberg @TELUS @ShawInfo No, I’m only talking about fiber in the ground. It needs to be treated like a utility, not like a competitive service. We don’t need to rip up streets twice and run multiple cables to each home. And if the government is funding it, it 💯 percent needs to be open access.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Fletcher (@max63094) reported
@ahmasonx @TELUS One thing to think about is how overloaded the network got. Once the power went out, everyone was on their phones. I know both Telus and Bell was overloaded big time. The outage was not a normal one, so it caused even more issues
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melanie (@catswarm) reported
@TELUSsupport He said that the equipment Telus supplied to us wasn’t meant to support fibre optic speeds, so we’ll never get the speed we pay for unless we wire every device in. Didn’t even look at the doorbell despite multiple requests from me.
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Andrea J. Stenberg (@andreastenberg) reported
@TELUSsupport is the Telus portal down? Trying to log into my account and can't. Used both mobile app and my desktop
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Real Dark (@myrealdark) reported
@TELUS Is there a national customer day?
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Stephen Belanger (@stephenbelanger) reported
@brycebaril A family friend wrote some stuff on contract for BC Tel (pre-Telus merger) 30 years ago and still has a support contract with them for it that they keep renewing every couple years so presumably they’re still using it. 😱
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Dwayne Winseck (@mediamorphis) reported
@TraceyLauriault @GovCanHealth @OpenGovCan I would cast it as an issue of data governance that stems from the principle operations of a common carrier, Telus, that collects & commodifies data incidental to its main activity. As such, I think our analysis should start from there.
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Clem Morton (@clemmorton) reported
@TELUS @NHLFlames WTF is this “woke” bull now?
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hugh jass (@plafleur) reported
Had reps from Telus come to our house tonight try & sell us home security packages & I said I wasn’t Interested and closed the door. Dereck said I was rude & now I’ve convinced myself it was a scam to find out if we already have home security so they can rob us. I’m not even high
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Yankee Canuck (@YankeeCanuck) reported
@CJDwriter @TELUSsupport @TELUS Telus is about as timely with support requests/calls, as Kenney is when attending COVID updates.
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LonelyHunter (@ChelseaMLVC) reported
@TELUSsupport I keep getting sales calls offering me packages for tv, internet and mobile for new customers even though I’m already a Telus customer (and have been for 20 years). Any way for me to get these calls to stop?