Telus outages and service status in Hampton, New Brunswick

Problems in the last 24 hours in Hampton, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hampton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  BirdDogsnDriftBoats (@OldCitori) reported 2 minutes ago

  @redrock1867 @Rogers If there’s a major Canadian Corporation with worse customer service and communication than Rogers please drop a name. @TELUS has a great opportunity to raid Business market share in Calgary right now.

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  Tierneymisu (@the_ref14) reported 5 minutes ago

  @huddy306 @PirasanRotiHead And it's the flanker brands of the big 3...like I'm on public mobile. $35/100gb Canada/us/Mexico...it's the Telus network. Like shopping at no frills Instead of loblaws

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  Dwayne Lessner (@dlink7) reported 11 minutes ago

  @TELUS i have been wanting/waiting to cancel my satellite TV over an hour...

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  Left Coast Leafs Podcast (@LeftCoastLeafs) reported 11 minutes ago

  The other day I had a prickly exchange with a Rogers Wireless phone rep. A couple days later I was renegotiating my Telus Optik TV terms. They dropped a ice promo on me if I switched my mobile over. In the back of my mind I was, **** Rogers man. Sign me up.

• 
  Adamo (@adamo069) reported 15 minutes ago

  @TELUS all I want to do is cancel. Can’t do it in store. Call and wait 30 minute to be told it’s closed now. Can’t wait to never go back

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  @WeNeedAHero (@WheresOurHeroes) reported 15 minutes ago

  DEAR AT&T and TELUS, Are you paying attention? A company is only as good as it's service and attention to the most remote and poorest members of its service area. (I still say the same thing about unions too). When areas in SE Alaska don't have phone and internet their lives are highly at risk. It's not just about a drop in communications, gaming, streaming movies or social media. It's a drop in safety tools for these island dwellers too. Not to mention that with millions of tourists every year robbing the locals of bandwidth with high data traffic locals end up in last place as highpaying users for lack of competition. Ketchikan’s main internet (KPU fiber via the Canada route, plus cellular from providers like GCI/AT&T) has "finite capacity". When multiple cruise ships dock and thousands of tourists flood downtown with phones and devices, and that shared bandwidth gets congested—slowing speeds for everyone. When the service is down, many local busineses lose the use of POS machines (but still pay the rent to have them). Starlink solves this in several practical ways: -independant backup, -reliable pathways and -outage resilience. Starlink is already a tremendous service for the Alaska Marine Highway System which is a class 1 essential service for SE Alaska, whereby these ferries are often the only way form of transportation between island communities for so many of these remote residents. In this age of high technology, the current tools, even with their own redundancies, just don't offer enough protections. This isn't an advertisement nor do I get paid for mentioning Starlink. But I will post pricing for SE Alaska residents because these remote areas need options: As of August 2026, Starlink’s regular U.S. Residential pricing (which applies in Southeast Alaska) is: Residential 100 Mbps: $55/month Residential 200 Mbps: $85/month Residential MAX: $130/month New customers can download the Starlink mobile app and the sign up opens on the initial screen. Competition is a beautiful thing. Just saying...

• 
  Claire Rattée (@ClaireRattee) reported 18 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

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  Ransom (@RansomBailey) reported 23 minutes ago

  @Jonesing4truth @koodo Koodo is a trash company that would have gone out of business if Telus hadn’t bought them. Do not use them. Absolutely no customer service.

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  子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported 23 minutes ago

  @TELUSsupport I believe this may have been the work of a hacker or someone inside TELUS. It’s almost impossible to resolve this issue online. I’ve tried many times before, but it has never been resolved.

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  Dlakes (@dlakes_fx) reported 23 minutes ago

  @LerikLord @jamajama711 @MkoTheComedian Can you help with telus