Telus outages and service status in Hampton, New Brunswick

Problems in the last 24 hours in Hampton, New Brunswick

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hampton, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave McCarthy (@DaveAMcCarthy) reported 5 minutes ago

  When @TELUS sends out customer service surveys, the subject line of the email should be: “SURVEY - Telus about it”.

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  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 5 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

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  Tyler "Award Winning" Melnychuk (@looseleaf_ca) reported 9 minutes ago

  2026 and I'm waving my phone around to try and get a signal @TELUS Y'all know how to do mobile?

• 
  Hisham wassouf (@HishamWassoof) reported 9 minutes ago

  @TELUSsupport hi I just witched my mobile line to telus its been 3 hours since i lost my previous provider till now no telus signal on my phone pls help reconnect

• 
  North American (@LongshoreCowboy) reported 13 minutes ago

  @JayGenXer I have another year of a "contract" with @TELUS. I will be cancelling it, paying their bullshit penalty and moving to @Starlink by mid-September. I suggest every Canadian who hates this bill does the same. Once a Musk company offers cellular service, it switches too. I am so done with fascist Canada.

• 
  Don Hoglund (@randomdh) reported 22 minutes ago

  @TELUSsupport @TELUS Communications with your customers should be a priority not wait for customers to call your overseas support

• 
  Some might say… (@paulbeit) reported 26 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍

• 
  Cindy O 🇨🇦❤️ 🖖 (@Ceiba59Co) reported 26 minutes ago

  @lynnmercereau I was pissed they took over Shaw. Customer service is now a joke. I got rid of Telus because of their lack of service, and now in the same boat!

• 
  BB28 (@venusxedus) reported 26 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus keeps spamming me with calls too but I never pick up because I just assume it’s a scam… almost one every day

• 
  Uptimus (@UptimusApp) reported 30 minutes ago

  Aug 10 at 15:34 UTC: Telus website incident update. Recovery monitoring was interrupted again as community reports of outages and slow performance returned. Status is now investigating.