Telus outages and service status in Head of Jeddore, Nova Scotia

Problems in the last 24 hours in Head of Jeddore, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Head of Jeddore, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Bull Whisperer (@Thebullwhisper) reported 8 minutes ago

  @L9FRIENDLYSTYLE Maybe not, we'll see eventually. Court concluded BMI didn't have an unrestricted right to the Zillnk IP when it transferred it onward. There's a reason why the Telus relationship slipped by a couple of months, so far nothing mentioned as to why it slipped except "Titan shipments were delayed." Isn't it odd that the BMI - Titan - AMPG transfer happened the same day, AMPG claiming good faith, not knowing the IP was in arbitration? Good faith might be true. But imo that's a display of extraordinary bad due diligence from ampg "we didn't know about the arbitration." It might be a winner down the road, they got orders and multiple legs of their business to carry them. This Telus leg, related to the Titan IP transfer is looking weak at the moment though. No matter how many orders been placed, being able to deliver is what matters.

• 
  Edmonton Lilly (@BabyGirlWife) reported 8 minutes ago

  @TELUSsupport And the stupidity of @TELUS @TELUSsupport continues. This is not a PERSONAL issue; this is a COMPLEX issue. The complex DOES NOT have a corporate account with TELUS. This is WILL impact a minimum of FOUR units!

• 
  Ali Ma (@amalpro765) reported 9 minutes ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !

• 
  Madd_Gigi 💬 {It's last call, y'all! } (@sereins_anony) reported 11 minutes ago

  @TELUSsupport @TELUS fyi, 1-604-225-7559 is robo calling people and telling them they have an immigration emergency.

• 
  FK (@dagdakiayaz) reported 13 minutes ago

  Hey @Rogers, I requested to move my internet service last month. A technician came out and told me that the Telus cable currently in use is provided by my landlord, while the Rogers cable is buried behind the drywall. Apparently, I now need to hire a third party to demolish the drywall and access the Rogers cable just to get my internet installed. Is Rogers going to help resolve this, or should I just switch to @TELUS?

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  harry potter and the domestic assault allegations (@nikoncooldix) reported 15 minutes ago

  @DAKKADAKKA1 apple starts making their iphones in india and then everything gets leaked, crunchyroll uses telus security - which may be canadian but telus outsources all their customer service to india - and there's a huge crunchyroll data breach it's always ******* indians

• 
  lutz zilliken (@LZilliken) reported 16 minutes ago

  Down town Nanaimo One ******* bar with telus How is that piece of **** company still in business????

• 
  Marv Brown (@grizbro) reported 18 minutes ago

  @TELUSsupport thank you Telus for zero help on my technical issues. Almost 3 hours in hold. Talked to rep. He took my number in case of disconnection. Lost call no call back. I hate Telus. Looking for alternative. Internet, phone, tv. Telus hates customers.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 20 minutes ago

  Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

• 
  Rod` (@Bugwood_Ranch) reported 21 minutes ago

  @bears_aware @VoteCanadaCom @TELUS They never even get out of their vehicle at my home even when I send my two dogs out to greet them! 😎