Telus outages and service status in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

• 
  Simon (@SighmanCanada) reported 1 minute ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Katie 🇨🇦🌸 (@communik8e) reported 6 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

• 
  Keith arsenault (@ArsenaultKeith) reported 21 minutes ago from Municipal District of Foothills No. 31, Alberta

  @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

• 
  Katie 🇨🇦🌸 (@communik8e) reported 23 minutes ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

• 
  Cory Morgan (@CoryBMorgan) reported 38 minutes ago from Municipal District of Foothills No. 31, Alberta

  @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

• 
  Keith arsenault (@ArsenaultKeith) reported 45 minutes ago from Municipal District of Foothills No. 31, Alberta

  @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

• 
  Cory Morgan (@CoryBMorgan) reported 55 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare A (@Murphysmom67) reported 8 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  Re Boot (@rebo0ot) reported 8 minutes ago

  @TELUS @reikokoyama79 I propose a new federal law. When phoning a customer service department, if you don’t get a live human answering within 5 minutes, a $50.00 will be given to the customer. And for each subsequent 5 minute wait, another $50.00. Maximum payout to customer $1000.00.

• 
  Topyyan (@topyyan) reported 8 minutes ago

  @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!

• 
  Clare A (@Murphysmom67) reported 9 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS

• 
  Sir Pepito Bismol, Earl of Blackstool (@anbayanyay) reported 11 minutes ago

  @ElizaLilly19 @TELUS A Telus customer ****** assistant? Hrmmmm.

• 
  Scott (@farmlivn) reported 12 minutes ago

  @RSHFarms @TELUS @TELUSsupport I have TELUS and it’s terrible. I had a guy at my farm and he was with Roger’s and is no better than mine.

• 
  Sergio Delgado 🇺🇸 🇨🇦 🇩🇪 🇵🇪 (@sergiodelgado) reported 12 minutes ago

  @Frid45 Half this stuff is not available to EU tho. Like how are they going to support Shaw, Rogers, Telus? Or Canadian Tire, Loblaws, etc?

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 13 minutes ago

  @TELUS @mmabrey1 No one is helping us, and no one is taking accountability. I work from home and have completely lost a full day of work because of this outage and your team’s conflicting information.

• 
  Koodo (@koodo) reported 15 minutes ago

  @WolfMamma65 @TELUS Hello Julie, are you having this service issue everywhere ? Since when are you seeing 1 bar of service ?

• 
  Pelch61 (@I2LENS) reported 17 minutes ago

  @Frid45 RBC and TD Bank have large investments in the USA. Their brand is everywhere down there. Rogers, Telus and Bell sell iPhones, which is made by an American company call Apple. Metro, Sobeys and Loblaws sell American produce and other products that are American. Can you really be this stupid?