Telus Outage Report in High River, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in High River, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near High River, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near High River, Alberta
Latest outage, problems and issue reports in High River and nearby locations:
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ExpectoPetroleum
(@GatorPetrol) reported
@totemsunrise @TELUS @TELUSsupport No problem at all. It’s barbaric to put you in danger over their mistakes and then force you to function on their schedule.
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𝘂𝘀𝗲𝗳𝘂𝗹 𝗶𝗱𝗶𝗼𝗺 🟥❕🟥
(@mavart) reported
Update: apparently some amount was reduced off my bill but I won't know how much until next bill is received. The Telus "Loyalty Team" did a terrible job and ensuring my loyalty.
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Bobbi Menard
(@BobbiMenard) reported
@angrydadof5 @TELUS I said the same thing to @Shawhelp after 26 years this spring. A simple switch, with no solution for weeks.
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Greg, but voting for Summer 🇨🇦
(@Gregair13) reported
@carlycampkin89 I’ve found Telus by far the worst. Animated things that doesn’t work to then sit on hold for 45min to then talk to someone who can’t solve your problem to then restart from the beginning
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John Thomas
(@JohnTho69652068) reported
Another example of Canadian Telecom rich companies. TELUS CEO Entwistle’s salary $1,375.000 + Compensation-$11,689.00 would never understand the telecom charges his company place on Canadians in general and the less fortunate. Maybe we could give poor Darren a bonus!
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VanIsle Cruzer☮️
(@rebecca_barrow) reported
@jjhorgan DO NOT allow Adrian Dix to sully your reputation. BC healthcare is getting WORSE under Dix’s poor management. A health care minister should listen to PHYSICIANS and not BIG CORPORATIONS (Telus).
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Karl Petersen
(@KarlPet05584713) reported
@TELUSsupport Surrey, BC 5 days so far our apt floor. been without service and still telus can't get their act together. A tech came Saturday Sunday Tuesday and Thursday all said the same the Fibre line needs to be replaced and none came equipped to do it
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Vee Champoux
(@SnodV) reported
people are super quick to sh*t on bad customer service - well I just went to @TELUS to upgrade 3 phones and the guy was so unbelievably good, quick, polite and all around just the kind of person you want to have serving you, so well done Telus Dude at Angrignon!
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Human
(@navderek) reported
@jason_agouris @TELUS OK, so it's not just me... I get it when I try to login, or even when trying to go to support page.
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internet user
(@frizzybob) reported
@JamesTCanadian @TELUS I started with them, wayyyyy back. never returned. & won't.