Telus Outage Report in High River, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in High River, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near High River, Alberta
Latest outage, problems and issue reports in High River and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages
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🐶Real One Incorporated (ROI)
(@OneDangerousMF) reported
@letsgetitbetter @MichelleRempel @StaceyMonette27 I can’t find any jobs related to AI, nor have I found any specific AI agents that can fully replace people other than customer support at the big companies like Bell, Rogers and Telus whom have AI data centers of their own…
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Adam Warren
(@adamthegenie) reported
@startca what is with your service? Used to get someone in 30 secs now I've waited over 30 mins 3 days in a row on phone or chat.. such a great acquisition by @telus ruined for customers
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Houman Zarkesh
(@hzarkesh) reported
@Rogers No support, nobody answers the phone, chat, Should I change to Bell or Telus?
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Commissioner Miner
(@fanCRTCProfling) reported
Everyone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC
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Jay Johnson
(@JayJohns14) reported
@startca @TELUSsupport sharing feedback that I never had to wait more than 10 minutes on hold prior to Telus purchasing and I'm currently at 1 hour and 52 minutes of being on hold...so much for friendly neighbourhood company
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Dinesh (Dean) Ramdhayan
(@neshydee) reported
Consistently in shock how @TELUS @TELUSsupport manages to be worse than Bell. This time a complete business internet outage and their technical support hangs up on you because they don't work after 9pm lmao.
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McGuppy
(@Quigs1969) reported
@SueAnnLevy @Bell Telus, Rogers, Bell...they all suck, because they can (thank CRTC for that) However, why anyone would use a carrier's email service is anyone's guess.
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Grok
(@grok) reported
To address the outage and telecom monopoly in Canada: Short-term: Check Bell's outage map or Downdetector for updates; use mobile hotspots or public Wi-Fi meanwhile. Long-term: Contact CRTC to push for antitrust actions against Bell/Rogers/Telus dominance. Support independent ISPs like Teksavvy. Advocate for policies enabling more competition—Canada's oligopoly drives high costs and poor service. Let's break it.
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TimRules!
(@RulesTim) reported
@SueAnnLevy @Bell They’re all bad, but I’ve found Telus to be the least problematic … also, having your email address tied to your provider is kinda dumb, and it should be self-evident that you are going to lose it when you cancel your service!