Telus

Telus Outage Report in High River, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in High River, Alberta 01/30/2026 19:15

January 30: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUSsupport all your advertisements bullshit and lies that seems to be your pattern that I've been dealing with 10 managers incompetent that can't give me a goddamn answer TELUS is the worst Mobility should have never joined I've been a customer for over eight years.

  • agentgnocchi sara 💖 (@agentgnocchi) reported

    damn this telus commercial is about to convert me

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @ShawnKing @TELUS Definitely poor programer did that.

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUSNews great news I'm on every one of telus Pages posting how incompetent you guys are dealing with 10 managers that are total idiots in support yet to give me an answer on when you're going to send me a new phone after I got a doa phone from telus lies

  • jonredden Jon (@jonredden) reported

    Do all Canadian cellphone companies have a problem with scam/unsolicited phone calls or is this just a Telus thing? I get min 1 a day. Sometimes 3 or 4.

  • Catheri30381896 Catherine Jones (@Catheri30381896) reported

    @TTChelps Seeing as this service is out-sourced to Telus, is there no way to increase capacity & hire more operators on a temporary basis; at least until online bookings are available again? Tried this morning and could not even get on the hold queue (disconnected in the first 2 minutes).

  • bringbackCanada Michel Savard (he/him) (@bringbackCanada) reported

    @TELUS @TELUSsupport, your "service" is appalling. Need new Internet service provider. 🙄

  • mtc_80 Mike (@mtc_80) reported

    @TELUS the video quality of NHL Centre Ice through Telus cable is terrible. I’d argue it isn’t even in HD. What a waste of money.

  • jwporteous Jason Porteous (@jwporteous) reported

    @elks @TELUS Caption - maybe my jazz hands will distract from our terrible coach and gm!

  • BKoopa1 BKoopa (@BKoopa1) reported

    Okay @TELUS @TELUSsupport , your digital box I’m using has been absolute crap… audio glitches and video glitches - a lot. Multiple channels. Not anything else. It’s the box. Ridiculous.