Telus Outage Report in High River, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in High River, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in High River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (11%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near High River, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
TV | |
| High River |
Internet | |
| Okotoks |
TV | |
| High River |
Internet | |
| High River |
TV | |
| High River |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near High River, Alberta
Latest outage, problems and issue reports in High River and nearby locations:
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie 🇨🇦🌸
(@communik8e) reported
from
Municipal District of Foothills No. 31, Alberta
@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dale
(@dale4101) reported
Your CSR refused. Real good customer service right before Christmas. Not our fault or issue it is yours Master Card! Maybe Telus needs to realign there core values with a provider that will uphold the end of agreement. Getting customer what is promised.
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Corissa Boehler
(@CorrissaBoehler) reported
@TELUS I am STILL waiting to get through to someone in the EPP Billing department. It should not be this hard to talk to someone. It has never been less than an hour wait for at minimum two weeks!
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Joseph Sutherland
(@Dissatisfiedone) reported
I was concerned for the well-being of a friend who had been making scary posts on social media. Knowing this person’s prefix of phone number, I was aware they were Telus customers (customer is the operative word). With their social media now unavailable, I reached out to #TELUS
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jingle all the way
(@Vickietorious) reported
@moodyangela That's Telus and they lost that decision btw...but never fear, they are so hard done by they will find another way to do it.
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
...and isn't this just lovely. @telus needs to send a technician out to deal with the problem with our satellite tv. They can be here on Feb 1st!
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Kepler 62f
(@Kepler_62f) reported
Anyone else in #YYC experiencing a Telus internet outage?
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iFineFILMZ Studio
(@AmrikSinghPabla) reported
@elonmusk When will Tesla release a phone with satellite signal? Rogers, Bell & Telus are robbing us #Canadians. Imagine through Tesla cell phone you may call all around the world without costing you extra and having an unlimited internet data. @Rogers & @Bell would be crying.
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Imran Hxz
(@HXZ1604) reported
@TELUSsupport My name is Hasnain and I brought 5 lines from bell to telus with home internet, TV and security. I have the worst ever experience joining telus. I spend hours of my busy time waiting and talking to useless so called customer service. I would like to reach Zainul Mawji.
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
So Netflix won't work here today, and most of the @Telus satellite tv channels we watch are also down. What a waste of $ they are these days.
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BumbleBee Tesla Stinger🇨🇦
(@Tesla_Stinger) reported
@DriveTeslaca I have the same problem and was told by the service centre that Telus has yet to assign an eSIM to Tesla cars. I was just at the service centre this past week Thursday and was told to patient that it might take a bit of time due to back log from Telus. Got my car mid Oct.