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Telus outages and service status in High River, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near High River, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

CityProblem TypeReport Time
Okotoks TV 2 months ago
High River Internet 5 months ago
Okotoks TV 6 months ago
High River Internet 6 months ago
High River TV 7 months ago
High River Internet 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near High River, Alberta

Latest outage, problems and issue reports in High River and nearby locations:

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tinykeekz
    kiana 🦐 (@tinykeekz) reported

    I ******* hate when I see people berating support or customer service. You think that person on the other side of the chat WANTS to say what they’re saying to you? You don’t think they’re frantically trying to find you answers? Get ******, stop yelling at the poor telus employee

  • 3rdandOak
    Desmond Demosthenes (@3rdandOak) reported

    @koodo Thank you, but the only way I will fix the problem I have is by switching my Wife's account back to Telus. Changing anything on my Telus prepaid account is a breeze and I want the same simplicity for both phones. Don't worry, you don't make that much money from me anyway.

  • CartierAstro
    . (@CartierAstro) reported

    @TELUSsupport Hello, my neighbors moved in and rewired their phone which caused my phone to not work. So I called Telus to fix it but why are you guys charging me? It's not my fault. I should not be charged that 100$. Account number is: 6043197429

  • 63_hyacinth
    63 Hyacinth (@63_hyacinth) reported

    Telus selects Kaloom for disaggregated networking solution use cases $TU

  • LissnUp1
    Liss (@LissnUp1) reported

    @TheArtistWillS I got ****** by Telus, which is a Canadian provider. And they locked me into this contract and failed to mention several things and this woman said there was no proof. @TELUSsupport Even escalating did not help so I want to file a complaint about the escalation team.

  • lloyddenney07g1
    Lloyd (@lloyddenney07g1) reported

    Should Telus owe me a refund if I can’t watch NHL live stream because it lags so bad? It usually craps out half way through each game 😡

  • bukelacktavose
    Buke (@bukelacktavose) reported

    @elks @TELUS Caption: "Telus raised my internet bill again during a pandemic and after I spent an hour and a half waiting to speak to someone only offered me , a long term customer , a small discount if i signed a contract for two years"

  • DayPolyester
    Day Polyester (@DayPolyester) reported

    @TELUSsupport @TELUS it’s to follow up on an escalation that was resolved at the beginning of the month… but the solution that was presented by your escalation officer is not respected by your billing department . SURPRISE !!

  • hotcheri
    Anne Marie Latrassi ♒ (@hotcheri) reported

    @TELUSsupport @telus y'all need to fix your garbage service. I'm sick of not getting what I paid for

  • sqwabb
    Stanley Q Woodvine (@sqwabb) reported

    Finally got thru. The phone is not on the IMEI blacklist and after much tooing and froing the nice Telus support rep gave me a 16 digit unlocking code. Have to enter the code with my SIM in the LG G4. Waves closes at 6pm. Too late to try it today. Tomorrow is another Thursday!