Telus Outage Report in Okotoks, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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Chris Rudd
(@Stamps4Life) reported
from
Calgary, Alberta
So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars
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🏳️⚧️ Aurora 🦭❄️
(@InukUnikorn) reported
from
Calgary, Alberta
*sighs* Telus is experiencing an outage or something #yyc
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
@ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?
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Megan Belenky
(@m_belenky) reported
from
Calgary, Alberta
@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
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Loren Stewart
(@LorenStewart) reported
from
Calgary, Alberta
@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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Don
(@dondawgbarrett) reported
from
Calgary, Alberta
@TELUS 1:15 mins on hold. Incredibly horrible service.
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Decker
(@DeckerT19) reported
from
Calgary, Alberta
If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
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DGidrewicz
(@dgidziu) reported
from
Calgary, Alberta
@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
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Gord Bailey
(@gordbailey) reported
from
Calgary, Alberta
@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Johnnyyyyy
(@jxhnnyleka) reported
And the worst part is no one can really change internet providers cuz well, we just went through the giant two, thats right, Telus doesn’t even have home internet in Eastern Canada, only the West loooooool. but anyways rant over, have a nice day ppl 💀
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
Thank you to the Telus technician for helping me figure out what this was. I've never hooked a tablet or a phone up to my TV. I don't know how to do that so I didn't know what the hell this was. 1st time it happened I had to figure out which remote to grab to get rid of it but 1/
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James Gemmill
(@jamesgemmill) reported
Telus slow for others too?
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Omojuowolo
(@seyiseyiseyiii) reported
Is it just me or Telus is down
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sirHermitCronefromHHT
(@Ashleychasesno1) reported
He explained it to me & gave me possible ways of stopping it. This is why I'm with Telus because they explain things to me & help me understand their products because the older I get the harder technology is for me so I need a reliable & helpful service & I get it with them. /End
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XodiumRetro
(@XodiumRetro) reported
@GalaxyC38 Oh, you're actually going to Canada! Nice. I had assumed because your bio said upstate NY you were like "wait why the heck is my phone saying Telus wtf", ha.
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Troy Lynch 🍇🍇🍇
(@TroyLynch8) reported
Why do Telus people keep coming to my house? I don't want Telus. I'm happy with the services I have. If I wanted their service I'd go seek it. I just want to be left alone
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CLib
(@CLib40475019) reported
@Shawhelp This seems to happen more frequently with Shaw. This is very disrputive and quite annoying. Please fix your services, hardware or infrastruture to ensure this doesn't happen so often. Seriously considering transfering over to Telus now.
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autumn
(@AutumnOwl97) reported
Uuuuugh @TELUS ******* suuuuuuucks weve had no internet for about a month now and they keep claiming they are going to stop by to finally fix the router after they had our accounts ****** up for the longest time and they keep not showing up. Im so suck of this 😭😭😭
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Robbie
(@robbiesmail) reported
@PublicMobile how do I log into your website now? It takes me to login by TELUS id instead of my normal public mobile login...