Telus Outage Report in Okotoks, Alberta
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks
|
TV | 2 months ago |
|
Black Diamond
|
Internet | 3 months ago |
|
High River
|
Internet | 5 months ago |
|
Okotoks
|
TV | 6 months ago |
|
High River
|
Internet | 6 months ago |
|
High River
|
TV | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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William (@Himmel_Weint) reported@RogersHelps @RebellionSocks You mean your technical team which has the competency of a bunch of passed out drunkards are hardly working to make the outage as long as possible. 3 days thank god Telus still works.
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Termination (@TerminaX4SS) reported@BrendanFaherty4 lolll like the time Rogers changed the claim "THE Most Reliable Network" to "A Reliable Network" after Bell/Telus legal presures(and pursuits?)
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Ethan Chapman (@happy_chappyy) reportedI’ll be leaving @Fidomobile at the end of my contract (2 months to go). Any network suggestions? I’ve heard good things about Telus.
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Kody Day (@Kodz_88) reported@PascalFanClub I’ve been with all of them. @telus has the best rates and customer support
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Mar (@MarleneCorp) reportedDear @telus Who can we contact to have the damage fixed on our front lawn now that your contractors have destroyed it. Replacing beautiful grass with garbage gravel is NOT reclamation!
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Roger Reimer (@RogerReimer4) reportedI can't understand how an whole network can go down with no backup I was in the Communications business for 35 yrs In fact on of Cantel's (former name of Rogers) first agents, Now with Freedom and if it goes down I go automatically to Telus or Bell a roaming agreement they have.
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Brian (@BCBoisvert) reported@charlesadler @JustinTrudeau I think Rogers, Bell, Telus need to be broken into two each and 3 new companies fully independent emerge to provide competition and more service providers so when a outage occurs less people are impacted. No merge rule for 20 years between any part of the 6 entities.
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Marcatzo (@MarcoCabral3) reported@merry123459 I just never put all my eggs into one basket. My internet is with Rogers but my cellphone service is with Telus. I was still able to use my data to do whatever I needed to do online. Can you imagine if I didn't do that?
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Tracy@candidateforprimeminister (@thevinetway) reported@CailinasEirinn @dbeggs13 last year Telus had same issues when they were doing changes and upgrades, it took like two weeks before everything was back to normal for everyone, I went a day without internet etc,
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RnJtechstore20 (@JRnjtech20) reported@DMSLassie @CTVNews Bell or virgin mobile wont give you credit for outage which happened last year, did not inform customers which is why many switched to TELUS.