Telus Outage Report in Okotoks, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Telus
Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary, High River and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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Jon Martin
(@JonMartinCalgar) reported
from
Calgary, Alberta
@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Ryan Sauvé 🇨🇦 🚀💉💉💉
(@RyanSauve) reported
from
Calgary, Alberta
Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.
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C of Dead
(@CofDead1) reported
from
Calgary, Alberta
@mattmcqueen Damn, @telus
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Rich Hesketh
(@RichHesketh) reported
from
Calgary, Alberta
Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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Gus Thorson ⚾️🏒🥅🏈
(@BreakawaySR) reported
from
Calgary, Alberta
@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Curtis Mankewich
(@CurtisSaysThis) reported
@TELUS Is my home security bill going to be less money than it was with @VivintHome ? I sure hope so because the service isn’t even half as good as it was with Vivint. Who has time to wait on hold forever just for the call to be dropped?
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Audra Morrison she/her
(@simysmom99) reported
It’s Masters weekend and Telus has decided to **** the bed. And I have bronchitis and absolutely no patience to deal with it.
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Mike Manning
(@mickmanning) reported
A word of advice.. If you are dealing with Telus for your cell service, get out if you can. Their cute hippos and kittens in the ads are NOT what their service dept is. They treat me like garbage.
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PRchef
(@PRchef_Inc) reported
Hello @TELUS . Your @koodo assist is the worst form of #CustomerService ever. I have wasted an hour of my time and made no progress. You made it difficult for me to increase my monthly spend.
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Matthew Harris
(@2P_Guaranteed) reported
@SadBillAckman No issues on telus or Rogers over here.
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Jackie Olive
(@olive_jackie) reported
@TheoWerewolf Well if this is how the Roger’s/Shaw merger works…we will be canceling 15 years of service next week!!!! Shaw has been without any service for more than 10 hours with nothing other than “our technicians are working on it”. Future is looking friendly TELUS
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dawn van der Helm
(@der_dawn) reported
@TELUS why does your internet suck so bad? I just called support and was told I should disconnect devices I’m not using or upgrade. We have the fastest internet you offer, upgrade to what. What’s the hold up on fibre.
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Ricardo Ramos
(@Ricardo17Ramos) reported
@TELUS buyer beware!! Corporate does NOT want employees in store to let you know about the loop holes. A 20+ year customer gone because employees mislead you so corporate can over charge you.
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Tony
(@CMHAuthor780) reported
@ReaganPodelec Scary ****…. Happened to me and I ended up getting Telus security. Best thing I invested in just in case I’m upstairs and can’t hear anything downstairs it wakes me up
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Highlanderafc
(@highlanderafc) reported
@TELUS your communication network is going backwards not forward. Will be switching cellular cause i get no service in certain areas of sw Ontario