Telus

Telus Outage Report in Okotoks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 12/09/2025 02:00

December 09: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • jelliclecatsttv Jelli (@jelliclecatsttv) reported from Calgary, Alberta

    So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems

  • CofDead1 C of Dead (@CofDead1) reported from Calgary, Alberta

    @mattmcqueen Damn, @telus

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

  • BreakawaySR Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported from Calgary, Alberta

    @debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • WerdEmUp Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • maulikadoshi Maulik Doshi (@maulikadoshi) reported

    @TELUS is your network down ? No internet in Calgary ne

  • Blemi Blemi (@Blemi) reported

    omg the #Telus Bring Your Phone Back program is making me soooo anxious!! Worst decision i made 2 years ago!

  • startupdba yycwanderer (@startupdba) reported

    I need internet for my work. Can't even use my telus mobile data to tether to my pc. 4G is very slow.

  • DallasFlexhaug Dallas Flexhaug (@DallasFlexhaug) reported

    @pipewrench80 @GlobalCalgary @TELUS and this: The Telus customer may need to have their Telus box reset, and should contact Telus customer service to help them with this.

  • Sheldoniousmax Sheldonious (@Sheldoniousmax) reported

    @telus I got to say switching to fiber internet has been pretty disappointing so far. I didn't have half as many connectivity problems with my old cable router.

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUS come to tell us where the customer support our incompetence lie to your face and are nothing but a scum company

  • Sopwith_ Sopwith (@Sopwith_) reported

    @TELUS 2/2 ..agent who answered said he only does US. Installer gave me a new number. Got slam dunked onto hold. Agent who answered filled out an “action request”, said I would hear back in 24 hours. Emailed the sales guy and told him to cancel the account and remove the system.

  • ramonanijjar Ramona KN (@ramonanijjar) reported

    @TELUS @TELUSsupport do you have an update on how long this outage issue will take to resolve?? People still work from home 🥴 #yyc #telus

  • fxckintwig certified mouthbreather (@fxckintwig) reported

    telus is literally the ******* worst for getting scam calls. i have never gotten as many as i have since i’ve been with telus. this **** is going to be my thirteenth reason.

  • ryantoy Ryan (@ryantoy) reported

    @HLef @TELUSsupport @RickYaeger +1 not devices. On Telus, total blackout - internet and TV down. Multiple reboots, no luck. NE Calgary.