Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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Calgaryvoter
(@Chinook87) reported
from
Calgary, Alberta
Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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Daniel Blatch
(@blatch_daniel) reported
from
Calgary, Alberta
@TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126
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Todd Sandrelli
(@ToddSandrelli) reported
from
Calgary, Alberta
@cmcalgary Damn good thing I’m with Telus then. ;)
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Spukx3369
(@spooky3369) reported
from
Calgary, Alberta
Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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Ken King⚡️
(@justkenking) reported
from
Calgary, Alberta
@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Karone81 @TELUS Oh Telus has the best customer service!
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Kevin Hoffman
(@Hoffa_man) reported
from
Calgary, Alberta
@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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rad ♿
(@The_Rad_Zone) reported
from
Calgary, Alberta
Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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Admir
(@CanadaP2P) reported
from
Calgary, Alberta
@TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail
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Harold Cundal III
(@HaroldCundal) reported
from
Calgary, Alberta
You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
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Jason P.
(@JasonPYYC) reported
from
Calgary, Alberta
@wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.
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robyn raymond
(@bobbie403) reported
from
Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Wood🇨🇦
(@madhat53) reported
@TELUS sales man knocking on doors offering 3 free items and 50% off my bill just to keep my biz, however been 2 mths no services installed BUT my bill charged. Poor way to keep my biz. Beware folks this appears to be BS by Telus or misguided sales man either way I'll move my biz
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sarah
(@sarahmatthes_) reported
ok that’s a lie @telus is still worse but seriouslyyyyy **** Rogers
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dreamcg
(@dreamcgowan) reported
@TELUSsupport Hello friends! My PikTV doesn’t work on my Apple TV, it’s what Telus gave me instead because my Pik box didn’t work. It says it’s connected but I can’t login since it says I already am but I can’t access anything or navigate anywhere or mirror it. Pls help 😭
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Kath Loften
(@KathLoften1) reported
@rodmickleburgh telus. we switched to show 11 months and regret it. ****** service ONLY HDMI connectivity. poor connectivity (dropped pictue), Their wifi range is about a 15 foot wide circle but you can rent a $50 range extender for like 12 bucks a month til you die or go back to telus.
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Debzzz
(@debzer01) reported
@rodmickleburgh Shaw all the way. Both have issues but Telus Customer Service is horrible. Try getting through to talk to someone or get anything done and it’s hours of waiting. With Shaw you pay monthly with Telus it’s a Contract
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Jon Perez
(@JonVPerez) reported
@TELUS @TELUSsupport I applaud you for your great "customer service." I encountered some problems, but no one has helped me resolve it. This is the second time that I got screwed. I'm sure this will again be ignored, still I want to post this.
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t
(@nottoday5568) reported
@as_per_danielle @rodmickleburgh I have found Telus way better service and more channels then I ever had with Shaw
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Scott Kiborn
(@FootyK) reported
@rodmickleburgh TELUS IS THE WORST
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Summer Oakes at Thymeless Cottage
(@ThymelessC) reported
@CanadianCdnmom @TELUSsupport We have a Telus hub. Piece of crap they sold us on a 2 yr contract but a 1 yr warranty. Hobbles along most days but not working well at all today.
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Shima Masoumi
(@ShimaMasoumi2) reported
@TELUS the worse plan for mobile phone the worse support ever