Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Karone81 @TELUS Oh Telus has the best customer service!
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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Ryan Sauvé 🇨🇦 🚀💉💉💉
(@RyanSauve) reported
from
Calgary, Alberta
Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Rich Hesketh
(@RichHesketh) reported
from
Calgary, Alberta
Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
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Gus Thorson ⚾️🏒🥅🏈
(@BreakawaySR) reported
from
Calgary, Alberta
@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Jon Martin
(@JonMartinCalgar) reported
from
Calgary, Alberta
@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
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Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.
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C of Dead
(@CofDead1) reported
from
Calgary, Alberta
@mattmcqueen Damn, @telus
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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outdoorvoice 👩💻
(@outdoorvoice1) reported
@Bryson_M I’ll say this!! Living in the United States and traveling home to Canada 🇨🇦 this past year, the difference in internet service is extreme!! Telus in BC has the fastest network I’ve experienced. It exposed the inferior service that we have here via Comcast.
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Justin Smith
(@Jcds_92) reported
@TELUS With Shaw. I heard they treat their customers good! And don't make them wait on the phone for a hour and on live chat for a hour!
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Commissioner Miner
(@fanCRTCProfling) reported
Telus is in 4th place only because people in Alberta never heard of the CCTS.
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Rachel Thexton
(@rthexton) reported
@virginmobilecan @TELUS Infuriating that when you need help, the public kiosks can ONLY SELL but never help once you are a customer. Once you are a customer, you are no longer a priority for in-person service.
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whattodo
(@Al_leithi) reported
@TELUS Just I want one reason why charging me for location I don’t have any more?! I had called Telus never get the right person to speak to 😔
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Tyson Turner
(@tyscona) reported
@slimschadey161 @TELUS @ShawDirect I am too after my recent experience where after being displaced for a few months because of a house fire they refused to even pause my value plan, despite me being a long time customer and, you know, losing a bunch of possessions and having my life messed up from a fire.
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Barbara Mallar
(@barbara_mallar) reported
@Shawhelp Yes, we have no service, phone Internet & .TV. This happens too frequently, if l had a choice l would be using Telus.
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False Dichotomy Sociopath
(@cuntslaw) reported
@ratbabyonline @NoraReed genuinely people need to [redacted oh solo redacted] to scare the **** out of all these rich *** people building and living here. also that new Telus building being built downtown is gonna ******* ruin it, and also kill SO many birds >:(
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Justin Smith
(@Jcds_92) reported
@TELUS The worst internet in Canada! They will slow down your internet for no reason at all. And there call centre agent are lazy and don't want to do their job. Why there phone line wait time are a hour long.
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AB LaserRehab Centre
(@AB_LaserRehab) reported
@TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔