Telus outages and service status in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

• 
  Katie 🇨🇦🌸 (@communik8e) reported 1 second ago from Municipal District of Foothills No. 31, Alberta

  @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

• 
  Simon (@SighmanCanada) reported 18 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  Cory Morgan (@CoryBMorgan) reported 23 minutes ago from Municipal District of Foothills No. 31, Alberta

  @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

• 
  Keith arsenault (@ArsenaultKeith) reported 28 minutes ago from Municipal District of Foothills No. 31, Alberta

  @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

• 
  Katie 🇨🇦🌸 (@communik8e) reported 28 minutes ago from Municipal District of Foothills No. 31, Alberta

  @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

• 
  Keith arsenault (@ArsenaultKeith) reported 42 minutes ago from Municipal District of Foothills No. 31, Alberta

  @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

• 
  Cory Morgan (@CoryBMorgan) reported 51 minutes ago from Municipal District of Foothills No. 31, Alberta

  @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Zanatta (@JasonZanatta) reported 5 minutes ago

  @bcbluecon Even in Central Coquitlam at my business , y over y we pay more and y over year @telus service gets worse. Multiple dropped calls per week. Dead zones. Ridiculous given what we Canadians pay. Time of emergency I can’t imagine how bad it must be.

• 
  Tony (@intrepidudon) reported 6 minutes ago

  @PsudoMike Seems like a big bath. Telus just bought back Telus digital after spinning it out. New ceo taking a big write down so big bonuses and results later on. Lower expectations, outperform.

• 
  ben d (@bend559054) reported 10 minutes ago

  I should have said Telus slashed dividend 55% from $1.67 to .$0.75 , this drove the stock down, but we all knew this was going to happen, but EPS was $0.16 but consensus wanted $0.22, a big drop.

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 10 minutes ago

  @TrixieLeRue I left TELUS because even as an employee, they had a "rushman" visit my house to try to fix my internet connection over a dozen times and still couldn't figure out how to fix it. I managed to get my current Shaw issue fixed with a friend.

• 
  FreedomCalendar.net (@fcalendardotnet) reported 14 minutes ago

  @AngelaUnspoken Virgin Mobility it's essentially Bell Mobility under a different branding. Same EPC, same billing system, same network backbone. Same thing goes with Telus and Koodo. Koodo is Telus' flanker brand. My guess is that you've probably switched to a BYOD plan by switching to Virgin from Bell. This is how much I pay, on a BYOD plan. Just a disclaimer, this is a business / corporate account.

• 
  David (Los Petroleros) (@dr_w83) reported 17 minutes ago

  @stevezieskidoo @OhNoNotPatrick Me either! And yet, telus reps are routinely knocking on my ****

• 
  Bernie Hensel, CIM (@henselbernie) reported 21 minutes ago

  @TELUS the new CEO needs cut all this crap programming ASAP

• 
  子非鱼（图片来自爱德华.琼斯素描） (@Gabriel66345738) reported 22 minutes ago

  @TELUSsupport I believe this may have been the work of a hacker or someone inside TELUS. It’s almost impossible to resolve this issue online. I’ve tried many times before, but it has never been resolved.

• 
  Tesla Guelph (@TeslaGuelph) reported 25 minutes ago

  Please @TELUS can you work to improve the very poor cellular service at Pinery Provincial Park? We don't need gigabit service, but basic call and messaging services would offer basic safety.

• 
  B Dub (@TheBigBDub) reported 25 minutes ago

  @Ayan604 @TELUS @TELUSsupport 🚨 March 2026, Telus, Roger’s, and Freedom all had data links. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨