Telus

Telus Outage Report in Okotoks, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 01/23/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • david06243894 David Murray (@david06243894) reported from Calgary, Alberta

    You dam well know there is support, especially from Telus! Stop grand standing!

  • kencrook Ken Crook (@kencrook) reported from Calgary, Alberta

    I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

  • hangarcat Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • HmGinYYC Hugh (@HmGinYYC) reported from Calgary, Alberta

    @JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    The #TELUS network seems to be having issues in Calgary, for data.

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.

  • OttoMatzeg Derek Otto Matzeg (@OttoMatzeg) reported from Calgary, Alberta

    Both Red Deer and Airdrie Telus mobility is down #Alberta

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @asadyyc @TELUS It’s just terrible

  • Ray_ann94 ريان ✨🇸🇩 (@Ray_ann94) reported from Calgary, Alberta

    Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, Alberta

    So customers of Telus Mobility, widespread outage of contacting 911

  • tgims16 Tamara Gimon (@tgims16) reported from Calgary, Alberta

    @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!

  • Jonleescholes յσηαϯհαη (@Jonleescholes) reported from Calgary, Alberta

    I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus

  • trentjohnsen Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta

    @DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings

  • millieah Millie Hartviksen (@millieah) reported from Calgary, Alberta

    @TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    @TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • typical_susan SusanT (@typical_susan) reported

    I am so done with @Telus and their horrendous Customer (Dis)Service. They’re about to lose a long time customer and by the look of things on here today, I’m not the only one. #Telus

  • bryceinTO Bryce (@bryceinTO) reported

    Dear @TELUS your new charge for paying my bill with my credit card has me seriously considering moving when my contract is up in December after 14 years with your company. We already pay the highest mobility bills in the world. Pay your own damn fees!

  • krytri Krystle DeLong (@krytri) reported

    @TELUSsupport 24 hours is unacceptable and with all my major corporations that I’ve dealt with I have NEVER experienced this. Your team cannot assist when I can’t even request a call back. Your system is completely broken. We are going to wait until we can drive 3 hours to our nearest Telus.

  • ChinookArchYYC Forecast (@ChinookArchYYC) reported

    Is anyone directly west of downtown Calgary having issues with @telus mobility network today. We have multiple devices and we're all dropping calls and experiencing call quality issues. Anyone else in the same boat?

  • sevanmattar Sevan Mattar (@sevanmattar) reported

    @sofiesonja FACTS thats why i never use the app, i got thru the telus app instead

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported

    @TELUSsupport We are a city owned rental building that was already PROMISED OPTIK TV in Oct 2019. Okay so COVID slows things down but TELUS has NO IDEA IF AT ALL if they will install OPTIK here. It was just a marketing SCAM. We all know it, TELUS knows it and now hopefully TWITTER knows it.

  • kimserediak Kim (@kimserediak) reported

    @TELUS your customer service is crap. I know it. You know it. Everyone knows it. Do better.

  • lkelaher lkelaher (@lkelaher) reported

    @Rogers wow. New low in customer service. I had a simple question. Will you match an offer from @TELUS . All you had to say was NO. 2.5hrs, 2 agents, a lot of unnecessary time wasting & "we can get within $5"! OK? - Yes fine. THEN "OPPS! NO!" please add $17 to that. #epicfail

  • MattHic54841938 Matt Hickey (@MattHic54841938) reported

    I love @TELUS @TELUSsupport. Book an install for Friday past and they tell me there's an issue outside that there is no splitter installed when a @TELUS technician was paid to have 2 installed and put it in the system that he had done the work. 1/?

  • EJS08026749 E Jean Simpson BEd, BA, MA, Author (@EJS08026749) reported

    Incredibly wonderful that the lady showed me how to fix things...explained what I needed to know. Got the phone fixed and we tested. Glitches should not be a problem. Thank you again helpful techs at @TELUS in Charlottetown Mall! There were two a tall man and a lady. Good staff!