Telus outages and service status in Okotoks, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie ๐จ๐ฆ๐ธ (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@jizzard56 @TELUS Yes, weโve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@shvonneshepherd @TELUSsupport We have a Telus hub thatโs not working right now and my Internet is barely working on my phone via LTE
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Katie ๐จ๐ฆ๐ธ (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS Itโs pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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AJ Punk (@SilentSnow89) reported@DWOMB Telus. They were having hardware problems with TSN this afternoon.
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๐น๐๐๐๐๐๐๐ฆ ๐ต๐๐๐ก๐๐ โ ๐ถ๐๐๐ข๐๐๐๐๐ (@BCFriendlyTodd) reported@jodyvance @TELUS It's trouble when it's trouble. Customer service requires weeks now somehow.
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Michael Lund (@Metro_Earth) reported@for_vaughan @TELUSsupport Yeah for over 5 years Telus has refused to fix our home setup or replace the equipment or even discount our bill for dropped service. The worst.
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Ritz (@4evrCanada) reported@MLArajchouhan I emailed you re TELUS cutting my bro off. He has no access to phone, food, 911, his daughters, or medical emergencies. Telus refused my help because "I'm not authorized on account." FIX IT!
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^-^ (@JesseGraham_) reported@JonFraserTF @TELUS Thatโs really too bad. Iโve just recently had a fantastic experience with @TELUS support. Above and beyond. Maybe you just had someone on their bad day!
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jodi birdsall (@jay_elbee) reported@jodyvance @guyfelicella @TELUS A friend had issues. She said that the equipment was old and somehow there was a glitch that allowed a customer in Alberta to delete their recordings. It was a mess. She eventually switched to Rogers. Sheโs much happier, cheaper too. I have Rogers. Itโs ok. Usually a reboot fixes
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RageAgainstTheElites๐จ๐ฆ๐ฎ๐น๐บ๐ฆ (@RageAtTheElites) reported@JonFraserTF @TELUS Yeah good luck with Bell or Rogerโs theyโre worse and the other mobile service providers suck sweaty *****!
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Greg (@battlehardened4) reported@TELUSsupport is Telus down in Calgary?
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VanCity!!! (@VanCityPaez) reported@for_vaughan @TELUSsupport There's a reason so many of my neighbours have switched from Telus to Rogers. The customer service is horrible, and their plans suck.
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TELUS Support (@TELUSsupport) reported@Minaxi_VZ We're glad to hear that the technician visit has been booked for you. If the issue is determined to be on our side, you will not be charged the $200 technician fee. That charge only applies if the technician finds the issue is not related to TELUS equipment or network.