Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
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Megan Belenky
(@m_belenky) reported
from
Calgary, Alberta
@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
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DGidrewicz
(@dgidziu) reported
from
Calgary, Alberta
@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
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Decker
(@DeckerT19) reported
from
Calgary, Alberta
If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Roger Baker
(@RogerJBaker) reported
from
Calgary, Alberta
@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@joeywants @TELUS Yup, I’m having the same problem.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
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ole ole ole
(@Chrisburby1) reported
from
Calgary, Alberta
Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
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The Sudsy Scoundrel🍻
(@badmonkey68) reported
from
Calgary, Alberta
@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
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cara
(@jeterfan28) reported
from
Calgary, Alberta
Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
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Loren Stewart
(@LorenStewart) reported
from
Calgary, Alberta
@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Gord Bailey
(@gordbailey) reported
from
Calgary, Alberta
@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ivan Johnson
(@RealisticCanad1) reported
@CBCNews My Telus stock is down 9% in the last 6 months. Care to explain?
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CMcT
(@5CMcT) reported
@Coelasquid I liked it when Telus had actual offices in our small town and I could walk down and pay my bill and local people had jobs. If you had a problem there would be an actual person you could speak to. I’m sure farming it all out to call centres overseas improved profits.
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Tom wilson
(@Wilson12_T) reported
@TELUSsupport starting to get annoying paying 110$ a month for wifi that doesn’t work and having Telus say they fixed it every time you call ,, something needs to be done about your service!
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Workout Motivation! Improvise.Adapt.Overcome
(@howievictory) reported
@TELUS Hey you folks TELUS annual revenue for 2021 was $13.435B, a 17.32% increase from 2020. TELUS annual revenue for 2020 was $11.452B, a 4.16% increase from 2019. While we get ****** customer service. We wait hours on the phone for assistance !
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LilCC
(@JustLilCC) reported
Causally waiting 3 hours for a Telus agent to help me upgrade my already over priced iPhone L o L
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Colin Millard
(@millardhomes) reported
@BCNPHA @TELUS As a big supporter of more and better supported housing in the Capital Region I have a one question which is always troubling and that is to do with on reserve housing. Can someone help me understand?
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baby polnareff
(@pengtinglikeliv) reported
why is it almost impossible to get a hold of a customer service representative @TELUSsupport @TELUS
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AlexandraSamuel.com
(@awsamuel) reported
@TELUSsupport you folks did not read my tweet at all. I am asking you to enable casting on the optik app, make it possible to auth CNN Roku app or MSNBC iOS app. Or better, yet, develop your own Telus app for Roku. Failing any of that, how about Bluetooth audio support on my optik box?
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Alexandra Posadzki
(@alexposadzki) reported
@tedwoodhead Mr. Davies is discussing a specific change that Rogers plans to make to its network that is [REDACTED]. Apparently Bell and Telus networks are already set up in this way, he says. “Candidly, I was surprised to see that this was not already in place” at Rogers. #CTRS #telecom
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Bong
(@Bong92632021) reported
@RogersHelps saw a package I wanted but can’t get why because I am an old customer!! Walking over to Telus as they have the same package! Guess #loyalty doesn’t matter anymore. Great service and great retention #not!