Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary, Okotoks and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
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Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
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Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
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Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
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Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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Ken Crook
(@kencrook) reported
from
Calgary, Alberta
I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
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dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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T.P.
(@Teepeezy3) reported
I signed up for #Telus internet because I wanted fast, reliable internet service. If I would have known they would call me multiple times per month to try and sell me other services I would have paid extra and signed up with #Shaw instead. STOP CALLING ME, TELUS!
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Central Health
(@CentralHealthNL) reported
There are currently issues with some cell phone service impacting the Central region. Anyone trying to reach our facilities should use a landline or a network other than Telus or Koodo. In the event of an emergency, please call 911 or present at the nearest emergency dept.
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Matt Roberts
(@MattRobertz) reported
Bell, Rogers and Telus took more than $240 million in pandemic support while handing out $5.5 billion to shareholders. Did they get an email for repayment ? #CERB #cdnpoli
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Voodoo Child
(@DarkEdesia) reported
JFC! I've been trying for the past two weeks to switch from @ShawInfo to @TELUS and this is a bloody nightmare because THEY'RE BOTH BLOODY AWFUL AND THE MONOPOLY OF THIS MARKET IS SO FRUSTRATING!! NOW YOURE TELLING ME APRIL 9TH??? NO!!! **** OFF!!!
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Bulliwyf the Tank
(@Bulliwyfthetank) reported
@TELUS @TELUSsupport Fibre junction box 2014A in Secord Edmonton was left wide open and unsecured. Dunno if someone messed around with it or a lazy tech didn’t lock up. Also, there is no way to easily report this other than this - that sucks. Do better
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Nikon📷Ninja
(@1011_1010_1101) reported
@ByStephenJones @orodtech It's just more versatile than an out of the box type solution. Anyway, I was just curious about the need for so much upload speed. Makes more sense now. Looks like a Telus connection. An Azure/AWS solution may work great for you. Offload all the work/storage fairly cheaply.
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Sam Steele
(@SamSteele1848) reported
@TomTSEC Dude's a lobbyist for Husky, Telus & Athabasca Chipewyan FN so he sucks and blows at the same time, tax increases won't hurt him in his lifetime and his kids are already insured for dental and prescription drugs. Fun fact: four out of five Canadians already are.
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Peter Lichota
(@DrSpockets) reported
@DougAlder Does your internet from Telus include the TV Service as a bundle or can you just drop it?… My internet is from an independent Canadian provider. It runs in over a coax cable. I pay $81.00 tax in per month and I still get 99/100 down choosing my server. Plus $12.08 for IPTV…
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Kim 🎈
(@KimBabij) reported
@HeatherBadenoch @mikemcintyrewpg I’m with Telus, how do I use that service!?
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Merlin Blackwell, Mayor
(@BlackwellMerlin) reported
Telus mobility service is basically down in Clearwater. I can get tweets out but an email takes 5 minutes and Facebook won’t load. We’re working on getting backup power online for water, but are asking residents to conserve water for fire protection.