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Telus outages and service status in Okotoks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jipsy_to
    Jipsy (@jipsy_to) reported

    @MelissaLMRogers @401_da_sarpanch @TELUSsupport 75gb with Public Mobile on Telus Network $35/month. Canada/US/Mexico data plan.

  • Sarahattack1
    Sarahattack 🇨🇦🦈🍹🐈‍⬛🧁 (@Sarahattack1) reported

    @jodyvance @TELUS I swear my dad is on the phone with Telus every other month. Last time he actually got scammed when he called a number for Telus off of google. They claimed he had to pay his remaining monthly balance before they could send a tech out to help, and he did… he lost $300

  • derulo_kevin
    Kevin Derulo (@derulo_kevin) reported

    @MelissaLMRogers @TELUSsupport Cancel that right now that’s ridiculous. Shop around in person you get better deals. I’m with telus paying 30CAD canada usa plan

  • Visaman
    Albert Giesbrecht (@Visaman) reported

    @jodyvance @TELUS I have Telus Optik. No problems in my Burnaby condo. I have Fibre.

  • JoaoMontreal
    Joao Montreal (@JoaoMontreal) reported

    @MelissaLMRogers @TELUSsupport And if you need support BILL issues (a lot of errors), they send you to some country in Africa if you speak french, where the people doenst have experience to solve your problem. SHAME YOU TELUS!!!!

  • D313131Daniel
    Daniel Stevenson (@D313131Daniel) reported

    @MelissaLMRogers @TELUSsupport Hey a decade ago Canadians were offered American cell service in Canada, but Telus whipped up such a frenzy among Canadians it never happened.

  • bgftgy31
    BGFTGY 🍎 (@bgftgy31) reported

    @TELUSsupport what a great company. When I cancelled 2.5 months ago I requested a final bill to be sent. Today received a call from a credit bureau from Telus. Like wtf

  • HafizMoezam
    Hafiz Moezam (@HafizMoezam) reported

    @Tys35 @TELUSsupport Lol your on wifi. Dont blame telus for **** hardware. Invest in your own wifi equipment and not the isps

  • Bish03
    Sean Bishoff (@Bish03) reported

    @jodyvance @TELUS Telus home services =The worst. Billing sucks, service sucks and their equipment sucks. Get out before they give you massive incentives to sign up for another 2 years of insanity.

  • fairwitness8
    fairwitness8 (@fairwitness8) reported

    @MelissaLMRogers @TELUSsupport And their customer service is horrendous. I recently quit Telus and joined Koodo for the same plan paying 50%