Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary, High River and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Heath McCoy
(@VanHeathen) reported
from
Calgary, Alberta
Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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Hugh
(@HmGinYYC) reported
from
Calgary, Alberta
@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
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ريان ✨🇸🇩
(@Ray_ann94) reported
from
Calgary, Alberta
Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭
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Allan Herman
(@CVMINC) reported
from
Calgary, Alberta
Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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Mel Morrison
(@bee101_01) reported
from
Calgary, Alberta
@telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”
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Derek Otto Matzeg
(@OttoMatzeg) reported
from
Calgary, Alberta
Both Red Deer and Airdrie Telus mobility is down #Alberta
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Millie Hartviksen
(@millieah) reported
from
Calgary, Alberta
@TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.
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Trent Johnsen
(@trentjohnsen) reported
from
Calgary, Alberta
@DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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kevin mennie
(@kevmennie) reported
@drtydds @elonmusk Works like a charm for me. It’s great that I don’t rely on Telus anymore. They suck bad
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Bekka
(@blondie2367) reported
@Bell disappointed with your loyalty program. No interest in keeping a customer that’s been with you for 20 years, won’t even try to match @Rogers or @TELUS
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McGregors 97-97
(@McGregors14) reported
@lenflood @KalebMacaroni @Dallyd31 This is nonsensical. Critical digital network is government controlled through the CRTC. The same reason you hear about Telus, Rogers & Bell but not AT&T , T-Mobile or Verizon. It’s a ******* monopolized system. Who’s responsible for all of it? Trudeau & his regulations.
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Shelley Braid
(@ShelleyBraid) reported
@ThrunWanda @ctvwinnipeg $6800 bill ?!? And called customer service prior to trip? Something isn’t right?! Telus needs to step up!
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Lizzy | jonescommaicecream (ENVTuber)
(@Ice_Cream_Jones) reported
Telus is giving me a home security camera but what if i just set that to watch the bushes where the birds like to hang out...
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Kristin Dunlop
(@hersheybliss) reported
@brittlestar This is why customer retention at @TELUS didn't give a crap when I called to say I found a better deal elsewhere (@Virgin ). So good do far.
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Harvinder Dhillon
(@HSD81) reported
@Averyflash @markroseman @bcndp That's a generalization and takes away from your point. If you pay me the same to do in person visit and virtual care you breed bad medicine. Ministry of health sets the fees. Guess they don't want to anger Telus. Those board positions don't come without strings
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Doug Crone
(@dougcrone) reported
@TELUSsupport My wife and I each are on 30gb plans. I hit my limit she is at 17gb, so a little over half. Telus website shows we’re both on reduced speed. WTF!
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HeatherH
(@hharris2711) reported
Hello twitterverse. I’m seeking an email address for someone at #telus - an actual live email address. Seems extraordinarily difficult to find for a “telecommunications” company. Please help.
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Ryan Miles Leblanc
(@MILES_EXITSIGN) reported
@Rogers How does telus have a call control option for spam and rogers doesn't? I'm with the "best" telecommunications provider and man it doesn't feel this way at all All of my suggestions to rogers have never been taken seriously