Telus

Telus Outage Report in Okotoks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 12/08/2025 10:55

December 08: Problems at Telus

Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • Skycaptin5 Jason Stettner 🎮 E3 2019 (@Skycaptin5) reported from Calgary, Alberta

    The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service

  • CrazySteveC Steve (10-7-2) (@CrazySteveC) reported from Calgary, Alberta

    Internet in this city is terrible. Shitter shaw and Telus

  • ___JONAH___ Jonah Boyar (@___JONAH___) reported from Calgary, Alberta

    Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.

  • NishaJCharlton Nisha J Charlton (@NishaJCharlton) reported from Calgary, Alberta

    @buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!

  • kvlovely19 Sleepless in YYC (@kvlovely19) reported from Calgary, Alberta

    This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    @wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.

  • kayak360 🤠 Randy Milanovic, KAYAK (@kayak360) reported from Calgary, Alberta

    @nemki @telus has always been the worst service at the highest price.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • IsntThisMe What's my name (@IsntThisMe) reported from Calgary, Alberta

    @TELUS sucks

  • bartgrover Bart Grover (@bartgrover) reported from Calgary, Alberta

    @morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • schneidz 𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛 (@schneidz) reported from Calgary, Alberta

    @MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    Ok Telus network is back, but the 3g towers are still dead, only the H is up.

  • scotch_guy Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta

    @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

  • Goodwill_Carlos Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta

    @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dusty186 Mike Nesbitt 🇨🇦🥶😃 (@Dusty186) reported

    @RobAllan4 Not to mention the extreme downgrading of Shaw level of service down to match Rogers crappy service. I will be jumping to Telus.

  • brent_collyer Brent Collyer (@brent_collyer) reported

    Hey @TELUSsupport @TELUS the email switchover isn't going so smooth. Can I get a phone number, with a human voice that can help me? No I don't want to use your telus assistant voice recognition system...it doesn't work and just adds more frustration.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    My @TELUS mobile plan resets tomorrow and we have used ~99% of our plan data this month (40GB shared between four phones) because our @Xplornet internet has been so terrible this cycle. Luckily Telus knows how to run a network even if I have to worry about getting throttled.

  • North_Resists Alberta Fact Checker 🌈 (@North_Resists) reported

    @BlueStarWolfe @anniegirl1138 The former Shaw convention center is owned by the city, it was never a Shaw property, same with the Telus convention center

  • gojetsgo85 Nicky (@gojetsgo85) reported

    @VancityReynolds any idea if you're ever going to get @Mintmobile in Canada? We're down to just Rogers Bell and Telus. And won't be long until Telus is gone

  • fn_grandz GrandzFN (@fn_grandz) reported

    @FortniteGame did telus fix the alberta connection issue?

  • BrowntoBure BrowntoBure (@BrowntoBure) reported

    I thought I heard something about Rogers buying Shaw earlier. Glad I switched to Telus. **** Rogers.

  • Catvanzyl Cat van Zyl (@Catvanzyl) reported

    @mistermac56 Yes, it’s problematic to me, but there are other big service providers like bell, Telus.

  • angryablib @AngryABLib (@angryablib) reported

    @patriciaannmcd2 @MichelletypoQ @CalamityJayne4 The Phillipines. I've had many calls to Telus service centers, and I ask them where they are located. It's always Phillipines.

  • Digitalmojo123 Brian (@Digitalmojo123) reported

    @Rogers I guess I’ll have to switch off freedom now. I’ll never go back to Rogers/bell/Telus. Freedom was good while it was free of the oligarch.