Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary, High River and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet | |
| High River |
Internet | |
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
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Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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Ken Crook
(@kencrook) reported
from
Calgary, Alberta
I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rocky Balboa
(@RockyBa18509673) reported
@TELUS @FriendlyFuture Hopefully that new service fee will help with that. Way to kick your customers when they are already dealing with record high inflation
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jaykrik
(@krikket177) reported
@CBCNews Simple solution, switch to another telecom that doesn’t charge the processing fee, most Telus competitors should be advertising this. Telus would cave quickly if ppl dump their services
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Steffani Cameron, Deep State Operative
(@SnarkySteff) reported
@sthomas10 @paulnixey It turns out my friend was the fourth day of trying to clear up a phone problem for work and went to Telus at 1:30, figuring she’d have time to get a sandwich after and pick me up at 4:30-5. Took 3.5 hours at Telus!
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Irene3
(@Irene391916082) reported
@CBCNews I remember when Telus asked me to go paperless for my bills. Save trees they said, bullshit, it was to save them$$. They never took $1 off my bill for helping them, now add 1.5 on for credit card usage.
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GypsyMouse
(@Gypsymouse) reported
@CBCAlerts I will order cheques and pay that way. Or take my bill and pay it at the bank. Wait. I dropped Telus when their customer service sucked. No problem until Shaw does this…or gets taken over by Rogers. Then…move to Mexico I guess. *sigh*
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Martino
(@coffeehustler) reported
Hey @TELUSsupport your support widget via the Telus app doesn’t work, link isn’t clickable from an iPhone
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Ruth
(@AnneofKingston) reported
@cindylyn2344 There isn't mandatory retirement because that's age discrimination. Most companies don't give a crap about older employees and the big ones try to arm twist higher paid employees into early retirement. It happened to us. Telus.
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G™ 🏝️💔
(@cash_machin2) reported
@BNNBloomberg I hope every Telus customer decides pay by cash. Then let's see them cry over that
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Rocky Balboa
(@RockyBa18509673) reported
@TELUS @FriendlyFuture Hopefully that nee service fee will help with that. Way to kick your customers when they are already dealing with record high inflation
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Grace Bennett
(@gracebeginge) reported
Telus hold music: Let's end bullying. Visit telus . com / bullying to find out how you can help also Telus: *wrongfully charged me $3000 for my phone bill and keeps saying it's been credited but that the credit has to be ~approved~ and they'll call me back for the past 2 weeks*