Telus

Telus Outage Report in Okotoks, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 03/10/2026 18:10

March 10: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • moustachiojb JB (@moustachiojb) reported from Calgary, Alberta

    @TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik

  • Hoffa_man Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta

    @wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!

  • The_Rad_Zone rad ♿ (@The_Rad_Zone) reported from Calgary, Alberta

    Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!

  • Chinook87 Calgaryvoter (@Chinook87) reported from Calgary, Alberta

    Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.

  • bobbie403 robyn raymond (@bobbie403) reported from Calgary, Alberta

    Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!

  • ToddSandrelli Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta

    @cmcalgary Damn good thing I’m with Telus then. ;)

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    @TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬

  • spooky3369 Spukx3369 (@spooky3369) reported from Calgary, Alberta

    Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    @CalgaryResponse @joshyyc @TELUS You are correct Telus Sky as office at base and residential above. The problem is new buildings rarely have cheap rents office or residential unless subsidized. Old buildings are key to start ups for all types of business retail restaurants office etc.

  • EXOWEBStudio EXOWEB Studio (@EXOWEBStudio) reported from Calgary, Alberta

    Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)

  • KakookieUwU Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, Alberta

    Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Flash Gregg Gordon (@Flash) reported

    @DuaneStorey @rodmickleburgh @TELUS You could still be correct; they might be using a workaround. They don't collect it themselves. For CC you pay through a third party, while all their other payments are direct. They add the fee and then send it to that third party, so that merchant is never adjusting the price.

  • bwcTDot B (@bwcTDot) reported

    @CBCToronto @TELUS they can shove their service up their asses.

  • kirsten__alyssa Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    @TELUS @opensignal You’re simply the ******* worst

  • SweetKathlynn K Sweet (@SweetKathlynn) reported

    @TELUSsupport I had a rep from you guys call me from 1 (888) 811-2323.. I do not have an account with Telus but they knew my full name. Wtf Telus

  • jason_leavell Jason Leavell (@jason_leavell) reported

    @TELUSBusiness #shaw #rogers both companies have picked up the phone and called looking to help with my internet needs. #telusbusiness you send me a private garbage message of nothing. When did Telus become so much more then the people that pay there over priced internet and phone fees??

  • Liberalism2021 liberalism not a Liberal (@Liberalism2021) reported

    @rodmickleburgh @TELUS I run a company - and I like profit - that makes me the bad guy/girl/them.

  • dsherwoodx2 D Sherwood (@dsherwoodx2) reported

    @saifedean @rexglacer It needs to be broken down into easier to manage pieces and ran like a business. Let TELUS run it. They know how to fleece a customer. Just add 1.5 percent to the bill.

  • RyersonDundas Ryerson is on Dundas (@RyersonDundas) reported

    @SivainON @GregRout @CBCToronto Telus will lose more money with lost customers than the 1.5% fee they gain, you fetus. I would never give my business to a company that charges me to use a credit card. I will gladly change my loyalty to a business that doesn’t charge.

  • Jennife07143013 Jennifer Keenan (@Jennife07143013) reported

    @StevenEllisTHN @TELUS Disappointed that despite there being customer service reps available in store to help me cancel my recently deceased mothers phone that I’ve been told I need to call a 1-800 number. I’ve been on hold waiting for an agent for 11 minutes and counting.

  • Freedom77015202 FreedomofSpeech (@Freedom77015202) reported

    Telus is asking regulators for permission to add a surcharge to bills to cover processing costs charged by credit card companies. Another Justin broken promise "Sunny Ways"