Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks
|
TV | 2 months ago |
|
Black Diamond
|
Internet | 3 months ago |
|
High River
|
Internet | 5 months ago |
|
Okotoks
|
TV | 6 months ago |
|
High River
|
Internet | 6 months ago |
|
High River
|
TV | 7 months ago |
Community Discussion
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Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Korchinski (@KarinKorchinski) reported@TELUSsupport Oh pls... You’ll just make me dance in more circles. #darrenentwistle needs to be a proper CEO and actually know the level of customer that isn’t being provided. Pretty sure he never gets constantly ****** around. @TELUS I told 2 people not to change a thing and both ignored me
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Mark (@Mark_AB92) reported@TELUSsupport Hey Telus, I manage multiple small businesses and your current customer support is giving me the run around about porting a @Shawhelp ph# from one to the next. Either have a supervisor contact me(as I've been told to expect 3 times now) or Shaw call me for my bzness
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Michele (@DutchLady) reported@TELUSsupport hello, we want to watch #Youtube app on our tv but keep getting the “who’s watching” screen while the video plays. Is that a Telus or YouTube issue?
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Sash (@smashamer) reported@TELUSsupport Its all of it. My own account as well as the regular telus page. Been very laggy and often not loading pages. Tried Firefox and Chrome. Though it seems a bit better now, still on the slow side.
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Ximena España (@ximenaespana) reported@TELUS good luck trying to call telus to terminate a contract. This is impossible. I wonder what consumer protection is set up for this type of events.
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Barry Reid (@bazwear) reported from Wood Buffalo, Alberta@TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks
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Dean O (@DeanO403) reportedHighly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎
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Tracy Orr, EdD (@orr_tracy) reported@calgaryherald @TELUS Here’s hoping @TELUS. At the moment I pay you for non-existent service with no improvement forthcoming. I teach online. Up that proverbial creek I suppose.
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Bianconeri Capital 🦓 (@MEMBER31773) reported@NilsTillander @tefficient I chalk it up due to poor competition, no mvnos (owned by mnos) and a predominantly 3 player market. Don’t forget that the players not only own their cell towers (no rental expense) but share networks….bell/Telus….at least that’s the story in Canada.
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Les Landry (@LandryLes) reported@TELUSsupport That is a screenshot of the messages... And your CUSTOMER LOYALTY just hung up on me... I've had it will TELUS... this was supposed to be cleared up last month.