Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (21%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary, Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Derek Otto Matzeg
(@OttoMatzeg) reported
from
Calgary, Alberta
Both Red Deer and Airdrie Telus mobility is down #Alberta
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Hugh
(@HmGinYYC) reported
from
Calgary, Alberta
@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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Allan Herman
(@CVMINC) reported
from
Calgary, Alberta
Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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Trent Johnsen
(@trentjohnsen) reported
from
Calgary, Alberta
@DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings
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Millie Hartviksen
(@millieah) reported
from
Calgary, Alberta
@TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!
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ريان ✨🇸🇩
(@Ray_ann94) reported
from
Calgary, Alberta
Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭
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Mel Morrison
(@bee101_01) reported
from
Calgary, Alberta
@telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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Heath McCoy
(@VanHeathen) reported
from
Calgary, Alberta
Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alarm.com
(@AlarmDotCom) reported
@bullyicbc @TELUS Hi Matthew. We are very sorry to hear about your difficulties with the app. We supply Telus with software to power your home automation system. If you are having any trouble reaching them, we can help. Please send us a private message and we will get you in touch.
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Kyla LaRose
(@kylalee95) reported
Dealing with @TELUS is HORRIBLE. We keep getting promised things by representatives and then them not following through. Really regretting switching to them right now. Really tempting to go back to our old provider
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simulacrum_
(@simthewicker) reported
@CatsCavern Is that the Telus Sky down at the bottom?
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🇨🇦 Mr. Whiplash 🇨🇦
(@WhiplashHimself) reported
Wow… @RogersHelps Once my term is up, I am taking my business elsewhere. I defended the company and remained a customer for 12 years. And this is what happens? Absolutely pathetic. Can’t get with the times. That’s your fault. Maybe Bell or Telus will be better options?
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Lindsay Anthony
(@lindsayeanthony) reported
Wtf Telus cutting my phone with no notice??? Also, pretty sure if anything, I’m only a month behind 😕
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domino n tristan n dad
(@DominoTristan) reported
@cspotweet My rural Alberta **** Telus hub still gives me maybe 1g - 3 does of Pfizer on board !!’
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Neil Gruending
(@ngruending) reported
Just finished a network upgrade replacing my Telus Wifi router with an @Ubiquiti Edgerouter and access point. At this point two cans and a string would be better than that Telus junk.
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Pamela Mars
(@pamelammars) reported
I love how I send @telus a payment (I was late cuz I forgot. Time is weird rn for everyone. I think it’s a day, it’s been 2 weeks. I think it’s a week, it’s been a few day. Vortex type ****) & they text saying I haven’t paid. I just paid what was due Dec 1 & Jan 1. Relax.
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Woody Van Arkel 🇨🇦🌽🐖🚲🌞🍺
(@woody_VA) reported
from
Chatham-Kent, Ontario
@kyleoakleygb Bell and telus use the same towers. Had issues with bell years ago too
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Izzie
(@IzzyPerry2) reported
@TELUS paying over a hundred dollars a month for smarthub internet service and can't even download a 3 GB software update. Network sucks and has for weeks. Calls to "tech support" are simply "do a speed test". WTF