Telus

Telus Outage Report in Okotoks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 02/18/2026 12:35

February 18: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary, Okotoks and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary E-mail
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • JMaccle Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.

  • bee101_01 Mel Morrison (@bee101_01) reported from Calgary, Alberta

    @telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.

  • destinyscurse garycheung (@destinyscurse) reported from Calgary, Alberta

    How does Telus not have a phone support number or their business connect!!! #telus #fail

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.

  • aggieloveseggs Aggie (@aggieloveseggs) reported from Calgary, Alberta

    @allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.

  • VanHeathen Heath McCoy (@VanHeathen) reported from Calgary, Alberta

    Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.

  • Ray_ann94 ريان ✨🇸🇩 (@Ray_ann94) reported from Calgary, Alberta

    Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭

  • DaveOlecko Dave Olecko (@DaveOlecko) reported from Calgary, Alberta

    Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!

  • merleun64233098 Merle Underwood (@merleun64233098) reported from Calgary, Alberta

    They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS

  • millieah Millie Hartviksen (@millieah) reported from Calgary, Alberta

    @TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • trentjohnsen Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta

    @DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings

  • MookNicole Nicole Mook (@MookNicole) reported from Calgary, Alberta

    @TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus

  • CVMINC Allan Herman (@CVMINC) reported from Calgary, Alberta

    Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.

  • jlcw08 jlcw08 (@jlcw08) reported from Calgary, Alberta

    at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanFitzMath Sean Fitzpatrick (@SeanFitzMath) reported

    I like how @TELUS periodically sends these notices through their app that you've earned enough points to redeem for something, but their rewards website has never once been functioning when I've visited. I usually get a blank page and a message about high traffic.

  • robbarcruises RobBar (@robbarcruises) reported

    @IRPlawyer @TELUSsupport Use your Telus my app to verify login or use your phone webpage

  • MickAlvey1 Johnny Appleseed (@MickAlvey1) reported

    @TELUSsupport @dbvediya Yes, you have co-opted my MTA/SMTP and UTM. Without notice you farmed out your email service to Google. First off I object to that whereby it makes sending email a problem or rather more problematic and insecure like most of your services. Forced to make a Google/telus email acct

  • Len6609 Lenny From The Block 🇺🇦 (@Len6609) reported

    @RogersHelps 1hour 5 minutes on hold to sign up for a NEW SERVICE! Thinking maybe I should hang up and call Telus instead? 🤔🤔

  • Teri4112 Teri McGrath (@Teri4112) reported

    @dockevinmcleod @Jennyhalpin59 MofH needs to use tax $ for your clinic NOT Telus or the CMPA or 5 Health Authorities or administrators for useless agencies etc You have the support of many pt seeking competent care - will you support no fault health care compensation & mandatory reporting of medical errors?

  • EhNfl Jay (@EhNfl) reported

    @TELUS how did your "investigation go" or is there an imposter dressing as Telus and speeding through playground zones in front of special needs schools? Maybe if you were on the bell network you'd be able to find out who it was?

  • DRTDI Dianna (@DRTDI) reported

    Just so everyone is aware, this response from #TELUS was complete theatrics. This was for show to make it appear that customer service is important to them. My issue, is an issue of safety and they are unwilling to help me.

  • James33097893 James McBean (@James33097893) reported

    @Jackie_Dudgeon So far so good. Have a ether net connection set up next we'd so we can get service in the shop. Much better than Telus

  • techsalespro Marissa Wright 🏳️‍⚧️ (@techsalespro) reported

    @CityNewsVAN Also @TELUS Purefibre is down. Not a wifi problem; I’m wired in and getting connection drops repeatedly.

  • lahardy66 katrina (@lahardy66) reported

    @IRPlawyer @TELUSsupport We have had nothing but problems with telus internet here on the Sunshine Coast . 5 years of never ending visits and promises to fix . will be leaving telus this year as well .