Telus Outage Report in Okotoks, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary, Okotoks and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Dr. Gidrewicz
(@dgidziu) reported
from
Calgary, Alberta
Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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Jaimé Turner 🇨🇦✊🏿🌈🌎
(@jaimeturner) reported
from
Calgary, Alberta
@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Jeremy Duncan
(@duncanjeremy) reported
from
Calgary, Alberta
@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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Lovejivan Sidhu
(@lovejivansidhu) reported
from
Calgary, Alberta
Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
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Kyle
(@cowtownkyle) reported
from
Calgary, Alberta
@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Seumas Bruce
(@SeumasBruce) reported
from
Calgary, Alberta
Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
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Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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Guillermo Manriquez
(@GuiManCam) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Westview Legend 🇺🇦
(@flyin_oryan) reported
@JackieBee_16 @TELUSsupport Ugghh....i have despised #TELUS since they inflated my cell bill as a late teens/early 20s around the turn of the millenium. Ive been with Shaw for a long time and never had major issues, just wish they would give me a better discount for all my years of faithful service
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Mario
(@PrairieGuy35) reported
@bucksno79785963 @TELUS Ditto Bell seems to be the only one to have stepped up so far. My decision to cancel will be made on Tuesday the 1st of March.
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Redneckbeauty
(@Redneckbeauty3) reported
@fordnation How about fix the fact telus has been tracking their users since 2020 . Civil suit you say
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Michael
(@MikeyB0101) reported
Third time this month I've experienced an internet outage with Telus in SE #yeg
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.•°Dusk°•.•°driving kinda sucks°•.
(@EntyAtDusk) reported
my stupid ideal cute date has always been going to the telus world of science and just goofin around and buying shitting gift shop items and maybe seeing an imax movie or joining on of their adult nights ugh PLEASE this is all i wANT
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Jerry Lo
(@jprime_RS) reported
If I’ve learned anything from talking to TELUS support - Is that Bouchard needs a reset to get him back up and running properly.
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Suko Tachi
(@suko_tachi) reported
@globeandmail Rogers is a horrible company & Shaw is a horrible company. I’ve no doubt they suit each other but I doubt the public could stomach the outcome of them becoming one. However here in BC where we have only 2 wifi internet providers TELUS I’m sure would do a happy dance.
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Emily DeNoble
(@emily_ledeno) reported
@fordnation Does this include Telus, who was monitoring 33 million cell phones? Not sure it’s our employers to worry about but rather our governments control, you know like freezing bank accounts, having banks direct donated funds to Ontario gov’t. Govt cares about its citizens. Bull crap
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Marcel Fortin
(@madmaxedm) reported
@TELUSsupport @MikeyB0101 We have internet connectivity now. Thanks, please review trend data this week from southeast edmonton call ins to see if it warrants a service call for our neighborhood / local telus hub for issues. thanks
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***** smolka
(@SmolkaWilly) reported
@mynamesnotgordy Which service provider should I use for Wi-Fi & internet? TELUS or Shaw?