Telus

Telus Outage Report in Okotoks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 02/11/2026 17:50

February 11: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • millieah Millie Hartviksen (@millieah) reported from Calgary, Alberta

    @TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • trentjohnsen Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta

    @DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.

  • HmGinYYC Hugh (@HmGinYYC) reported from Calgary, Alberta

    @JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients

  • OttoMatzeg Derek Otto Matzeg (@OttoMatzeg) reported from Calgary, Alberta

    Both Red Deer and Airdrie Telus mobility is down #Alberta

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!

  • CVMINC Allan Herman (@CVMINC) reported from Calgary, Alberta

    Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    The #TELUS network seems to be having issues in Calgary, for data.

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, Alberta

    So customers of Telus Mobility, widespread outage of contacting 911

  • destinyscurse garycheung (@destinyscurse) reported from Calgary, Alberta

    How does Telus not have a phone support number or their business connect!!! #telus #fail

  • bee101_01 Mel Morrison (@bee101_01) reported from Calgary, Alberta

    @telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”

  • Ray_ann94 ريان ✨🇸🇩 (@Ray_ann94) reported from Calgary, Alberta

    Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭

  • VanHeathen Heath McCoy (@VanHeathen) reported from Calgary, Alberta

    Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.

  • JMaccle Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

  • DaveOlecko Dave Olecko (@DaveOlecko) reported from Calgary, Alberta

    Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech

  • MookNicole Nicole Mook (@MookNicole) reported from Calgary, Alberta

    @TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanlin Sanlin (@Sanlin) reported

    @kingdomofwench @USAA_help When will companies learn that it is better to help than to get tons of negative publicity on a platform like Twitter? I'm going through the same thing with Telus... only I'm telling everyone on Twitter what bastards they are and not them. They should know better.

  • ciderismydrink Ciderismydrink🇨🇦🐶 (@ciderismydrink) reported

    @IRPlawyer @TELUS Cancel the appt and tell Telus you are filing a complaint with the CRTC. It's your house. The problem is that unvaxxed people are also the ijits who won't wear a mask properly. If you do need them to fix it - video them while inside your house to have proof of proper masking.

  • shawn_phelan 🏳️‍🌈IrishCanuck Radical Downtown Urbanite 🏳️‍🌈 (@shawn_phelan) reported

    @shandro For whatever reason, in due course, you're shifty lying *** will be out of a job. Well, at least THIS one. Still going to get your kickbacks from the stupid Telus app. And I loathe that grifters like you prey on the dumb posts that vote blue no matter what.

  • Beatsie1 Beatsie1 (@Beatsie1) reported

    @shandro well, babylon had security problems,telus owned babylon? the news said telus owns this my health thing you have online. the news said there are still security, data problems with telus & therefore this myhealth thing? hope rachel can get us out of this horror you've created

  • bekindbecalm2 L.F (@bekindbecalm2) reported

    @IRPlawyer We had a Telus technician come into our place… thankfully he saw me in the hallway and said exactly what we was doing and thankfully it was done in my entrance. He knocked/came in/said hello/did his thing/said he was done and left. Never saw him.

  • CommonKnolledge Malcolm Knoll (@CommonKnolledge) reported

    @staceyy_j @TELUSsupport Telus is awful but have you ever been on hold with @WestJet ?!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @apukwa @Bryson_M I believe they do have a protocol in place where the tech is "supposed" to wear a mask and stuff. If/how that changed I have no idea. Last year there were complaints of Bell/Telus Tech's not wearing masks. Never heard anything come of it.

  • stuabels Stuart Abels (@stuabels) reported

    @TELUSsupport theres a line down (what i believe to be a telus line) on highway 16, just west of Hossack rd. contwct me.fir details

  • heinrichs_helen HelenH (@heinrichs_helen) reported

    @TiMoudou @CailinasEirinn Now I don't want you to laugh but it is a land line. I do not own a cell phone. I have a little Telus phone for emergency only when I go out. I am the only person in Vancouver without a cell.

  • Bonedogfishmast Bonedogfishmaster (@Bonedogfishmast) reported

    @IRPlawyer @TELUS Well, when nursing home staff have until October to be vaccinated I'm thinking Telus is waay down the line...no pun intended.