Telus

Telus Outage Report in Okotoks, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 12/09/2025 08:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and High River.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout
CanadaCalgary Internet

Community Discussion

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Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • duncanjeremy Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta

    @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • gregglatz Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • SeumasBruce Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • dgidziu Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta

    @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

  • dgidziu Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • GuiManCam Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta

    @TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬

  • the_kelzzz Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Getting someone who can frigging provide web support is impossible ! @TELUS @TELUSBusiness thinks I have time to spend hours on phone chatting with them, going out and "Getting" code ... Shake your head ! Look up the word DELEGATION !

  • Farmboy646 Farm Boy (@Farmboy646) reported

    @AxiaFibre great infrastructure, customer service is not where it needs to be. Would like to go back to @TELUS if the service was in our area.

  • WilliamCalamari William Calamari (@WilliamCalamari) reported

    @Shawhelp if you are contracting out third party companies to get your customers to sign a contract, please vet them because their CS agents are rude and also hang up in people faces mid sentence. They are tainting SHAW's reputation and make me wanna switch to @TELUS

  • wsilverwings2 withsilverwings (@wsilverwings2) reported

    @KevinCTV I hope the media rips him a new one. Like yay new hospital (probably funded by Telus or Loblaws) but HOW DOES THAT HELP NOW? Hospitals take time to build........ The UCP are living in a fantasy world........ or are being intentionally criminally negligent

  • albertarulez Matt (@albertarulez) reported

    @mysticl @Shawhelp Telus REALLY sucks

  • jestjenny Jen (@jestjenny) reported

    Why does #telus internet constantly go down????? Why am I still with this company? Ffs

  • 1000EyesCasts Tessa (@1000EyesCasts) reported

    @esports_DiA @MxL_LoL @TELUS I think the issue was she was on campus at the time so didn't really have a choice lol

  • Insidethewalls1 NonsenseAbounds (@Insidethewalls1) reported

    @Stephen_Andrew @TELUS In-Camera deal 'cooked up' by this Council to net returns on public lands downtown with a corporate entity. This land was not available to anyone but Telus Corp. You also went In-Camera again on 'staffing' issues, just like the Council before you were on it #yyj #yyjpoli #trust

  • TylerCNoble tylerCnoble (@TylerCNoble) reported

    @Bell_Support So ETA? Business phones are down. You are using “partner towers” and their customer are fine. Makes us want to switch to Telus or Rogers until Bell has their own in the area. Big boo to the communications on this.

  • seeannesee Seeannesee 🇨🇦 (@seeannesee) reported

    Horrible time with @Telus cleansing my palate with the Go-go’s