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Telus outages and service status in Okotoks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 18: Problems at Telus

Telus is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TimConnoll56040
    Tim Connolly (@TimConnoll56040) reported

    @garymasonglobe @TELUS LOL to bad your TDS is so bad Starlink is pretty good

  • cowtowncor
    Cory Syvenky 🇨🇦 (@cowtowncor) reported

    @witoldi @TELUS Still very unstable during primetime world cup matches. Horrible timing.

  • Mary54661403
    Mary (@Mary54661403) reported

    @TELUS They don't recognize my email, password is incorrect and ask me to reset it. Have done that several times but it never seems to work I have an email today "Koodo Apple Stream" and was able to get in from my "save e-mail address and password but not when I type Koodo for access?

  • BoppinBobby
    Rob B (@BoppinBobby) reported

    @TELUS Tsn and CTV 1, basically all the world cup feeds have no signal.

  • alter3d
    Alter3D Reality (@alter3d) reported

    @JonFraserTF @TELUS If I told you some of the utter ****-show horror stories I have about Telus in a professional capacity (for big corporate phone systems, enterprise networking, etc), you would A) never ever give them your personal business, and B) wonder how ******** they're still in business.

  • bomberfish77
    bomberfish (@bomberfish77) reported

    @AliceInDisarray @egalbraith_ @N104AP only half true! telus offered it on their cdma network

  • Rare_Minifig
    SeaWard 🇨🇦 (@Rare_Minifig) reported

    @JonFraserTF @TELUS That’s too bad, Telus used to have excellent customer service.

  • kingofvictoria
    Jonathan (@kingofvictoria) reported

    @JonFraserTF @TELUS @TELUS needs to revamp their customer service. We need to speak to Canadians that actually speak English or French. Quit offshoring your customer service.

  • coreyherscu
    Corey Herscu (@coreyherscu) reported

    @JonFraserTF @TELUS Their voice network simply doesn’t work, I found, and when it did, it was crackly & distorted.

  • noorrbit
    n (@noorrbit) reported

    WHY IS TELUS SERVICE SO *** @TELUS I beg u fix it it’s taking 5 years to load