Telus

Telus Outage Report in Hilliard, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hilliard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hilliard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hilliard, Alberta 02/16/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Hilliard, Alberta

Latest outage, problems and issue reports in Hilliard and nearby locations:

  • jzaal jay zaal (@jzaal) reported from Lamont, Alberta

    @elks @TELUS Bringing him down like our record... But wait till next year.

  • FedunFedun Roger Fedun (@FedunFedun) reported from Lamont County, Alberta

    @TELUSsupport with Telus how is the service county of Lamont with tower service . Location 552045 RGE RD 170

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Beeman1979 Lee Townsend (@Beeman1979) reported

    @ThomsonCam I live 20 minutes from YEG and I have horrid cell service (so I had to install a booster) and am stuck with Telus Hub for internet. Canadian Telecom and all layers of gov keep promising better service that never comes. So off to Starlink I go.

  • BKariloff Boris Kariloff (@BKariloff) reported

    @steeletalk @CKNW I had terrible experiences with both Shaw and Rogers’s.I am with Telus and they have been excellent.We need more competition no less maybe from Europe or the US

  • Bgstony Barry ‘Big Ed’ Gibson (@Bgstony) reported

    @maxfawcett Never felt I ever had much choice. I guess in the past decade Telus has competed with Shaw for my cable. And of course there’s always satellite. But I never really considered this monopoly industry to be competitive to my benefit. Rogers owning Shaw doesn’t really change that.

  • neekers_92 McNeekers (@neekers_92) reported

    @OilBeak I had to call Telus the other week and at the end the guy had to tell me about Babylon. 🙄 I know that’s his job but Telus can **** off with that ****.

  • SurlyCripple Derek ⁱˢ ʳᵉˡᵃᵗⁱᵛᵉˡʸ ᵒᵏ 😷♿️ (@SurlyCripple) reported

    Top customer service from @TELUSsupport. Rarely have had issues with my services. Do recommend. @TELUS

  • danny_underwood Danny Underwood (@danny_underwood) reported

    @leadsheep1 I switched from Shaw due to the horrible customer service, I’m now on Telus and they have... horrible customer service. They are all bad and some of the most expensive prices in the world.

  • JonJennings Jon Jennings (@JonJennings) reported

    @stickers66 @ShawInfo Funny! This is when I usually boast about my flawless Telus setup... except it went down yesterday. No ability to short-cut the script, had to factory reset the modem twice before they'd check with provisioning dept and discover they'd forgotten there was an account on the line

  • ryantouchet Ryan Touchet (@ryantouchet) reported

    I hate @TELUS. Easily the worst telecommunications company in the business. I've never been on hold longer or had such consistently poor customer service with any other company. Period. In comparison they make dealing with Service Canada feel like a breeze.

  • milkmanleeroy Mike (@milkmanleeroy) reported

    @strategyrick @steeletalk That’s fair. I have no services with Rogers or Shaw. I’m with Telus for Internet and cell phones. I’ve always thought they had amazing customer care over the years. And while, yes, Telus also outsourced a lot of reps across the world, I’ve had some amazing service from them.

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    @TELUS ... I'm literally sick + tired of such poor quality #OptikTV. Trust me, I've done all your recommended "tricks" + it's pretty near impossible to watch a show without constantly dropping signal. I'm direct into the modem and not wireless, either. Time to start shopping.