Telus

Telus Outage Report in Hilliard, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hilliard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hilliard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hilliard, Alberta 01/12/2026 20:40

January 12: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hilliard, Alberta

Latest outage, problems and issue reports in Hilliard and nearby locations:

  • jzaal jay zaal (@jzaal) reported from Lamont, Alberta

    @elks @TELUS Bringing him down like our record... But wait till next year.

  • FedunFedun Roger Fedun (@FedunFedun) reported from Lamont County, Alberta

    @TELUSsupport with Telus how is the service county of Lamont with tower service . Location 552045 RGE RD 170

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nuclearambo Mike (@nuclearambo) reported

    Telus canada is a piece of garbage

  • gruneantu seb g (@gruneantu) reported

    @Rogers whats going on, cell service down again? in Halifax NS this level of incompetence is mind blowing, maybe start hiring competent people rather than filling quotas. I will sent you the bill for my prepaid telus phone card.

  • fringe_cunuk Fringe Minority 🇳🇱💪🇳🇱 (@fringe_cunuk) reported

    @CTVCalgary Because it’s impossible… TELUS and Bell could offer any type of help but it’s all for publicity as it’s is 100% impossible to just switch networks on the fly with cell phones with out a SIM card change… and on wireline services also an impossible feat to do instantly

  • Wally_53 Whiskey Jack (@Wally_53) reported

    Any other AB Telus customers have issues with service when in Sask? Telus doesn't seem to be too compatible to Sask Tel.

  • gordonmcdowell gordonmcdowell (@gordonmcdowell) reported

    @TELUSsupport think my Telus Fibre is down in SW Calgary. Can’t report as your website requires me to choose some physical damage I’ve spotted as part of the submission?

  • mc045 Unacceptable *Machine Noises (@mc045) reported

    @Skip70969016 @CBCNews Nope. Over my dead body! Just because you're super gullible doesn't mean I'm going to ever use this garbage tracking app. They already bought our data from TELUS and shared it with Bluedot. Are you not outraged? Complacent?

  • jwd7150 Jwd7150 (@jwd7150) reported

    Well tell is and there price hikes r officially out of r house thx God and there Denial of the price hikes and slow wifi is gone so to telus stay the hell away from my house & don't send your minons r way 2 try and convince us to come back cuz were not !!

  • KentParker4 Kent Parker (@KentParker4) reported

    @SScriver3 @PierrePoilievre Ah yes, I see that @pierrepollievre “worked for TELUS as a teenager”, so my bad, he definitely has the resume to be PM.

  • JayManCanada JayMan (@JayManCanada) reported

    @CP24 Bull ****, in most places if they just turned off the towers peoples phones would have switched to Bell/Telus per roaming agreements. Rogers-EXT Network

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    @markrmcqueen @TELUS @Rogers One possibility that has been suggested to me is that there were a lot of people who had Rogers at home - and therefore off the air who had Bell / TELUS phones and were using them to hotspot and that might have added extra demand to the Bell network.