Telus

Telus Outage Report in Hilliard, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hilliard, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hilliard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hilliard, Alberta 12/18/2025 15:20

December 18: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hilliard, Alberta

Latest outage, problems and issue reports in Hilliard and nearby locations:

  • jzaal jay zaal (@jzaal) reported from Lamont, Alberta

    @elks @TELUS Bringing him down like our record... But wait till next year.

  • FedunFedun Roger Fedun (@FedunFedun) reported from Lamont County, Alberta

    @TELUSsupport with Telus how is the service county of Lamont with tower service . Location 552045 RGE RD 170

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • R13Lens R13_lens (@R13Lens) reported

    @TELUSsupport Yes and a technician did show up and figured out the problem in less thay half hour. The one who installed my modem stayed in my empty living room and did not even checked the electrical stayed there for over an hour on the phone. He doesn't even work for Telus anymore whn called

  • ShelbyAnneM101 Shelby M (@ShelbyAnneM101) reported

    pay for a movie thru @Telus, can't hear the god damn thing - never have that problem with Netflix or Prime

  • shellysebastia1 Mommblogger (@shellysebastia1) reported

    @ADT ADT/Telus emails increase in monthly fee by $5 if contract for 3 years not signed. Called to cancel as not happy. Telus has the nerve to charge the increase even when the service has been cancelled. Nickle and diming customers just because you can is not good.

  • AAP4X_ Ashley (@AAP4X_) reported

    I just had the worst experience with @TELUSsupport @TELUS I can’t wait for my contract to end so I would never have to deal with their bullshit again.

  • ReneeLomen 𝗥𝗲𝗻𝗲𝗲 𝗟𝗼𝗺𝗲𝗻 (@ReneeLomen) reported

    @TELUS any plans EVER to come to Fort Nelson, BC? I’m pretty sure you’d take over 99% of our current service providers customers. I miss TELUS service so bad (when I lived south).

  • R13Lens R13_lens (@R13Lens) reported

    @TELUSsupport If only your telus technician who installed my modem did his job then I wouldn't have lost $5k. As a small business owner who had to rely on your service @TELUS failed miserably at my own expense.

  • katiemackenzi18 KatieMacKenzie (@katiemackenzi18) reported

    Another week before my package - shipped two weeks ago - will arrive. Thanks @telus and @PurolatorInc for the less than stellar service.

  • formerfatguy Former Fat Guy 🇨🇦 (@formerfatguy) reported

    Me: sites not down. Its #telus. Site loads in a TOR browser. Did a tracert. Node down in Seattle as usual. Wife: "what's TOR?"

  • annaschaudhary Annas Chaudhary (@annaschaudhary) reported

    @TELUS Yeah, cancelled my contract early and left. Spent 3 days on the phone and not one person was willing to help and secure a business account. Bell has by far the better service. That’s why Bell now has 6 business lines and TELUS does not.

  • _grayongray just giv me popcorn (@_grayongray) reported

    So I was on the phone with @TELUS for a total of 8 hours last week over a span of 3 days and got transferred to a diff person probably 16 times total and I still got no wifi and its been over a week. Its been painful AF running a business stealing the downstairs slow *** wifi