Telus Outage Report in Hillsburgh, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hillsburgh, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hillsburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hillsburgh, Ontario
Latest outage, problems and issue reports in Hillsburgh and nearby locations:
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Nick Sharpe
(@sharpie_360) reported
from
Erin, Ontario
@Habs_4_Life Their prices may not be much more then Telus or Bell. But if I have to pay for new phones, activation fees and 2 year contract then may as well try something new. Why have loyalty and get no savings after being a customer for years. And it's been many years with them
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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QWWUPP
(@Backwards_asian) reported
@TELUS you guys are the worst
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Steve
(@YYC_Steve) reported
@cathy_fillion @TELUS I did have a brief glitch last night, but it came back quickly. When I’ve had issues like yours in the past a couple of times errors were reset remotely and that fixed things. The online chat actually works well(!) in my experience.
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Phiona Lloyd - Henry
(@PLloydHenry) reported
Never imagined that any phone company could be more terrible than @RogersBiz but somehow @telus managed to sink even lower
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Jade Jennings
(@JadeJen99567982) reported
@TeenMom @MTV Never got to see it. MTV on Telus optik only had the challenge. In Northern BC Canada
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mae 👾
(@faeriemaee) reported
@RogersHelps I’ve been on hold for 45 minutes!! Telus always picks up within 10. Wish telus internet would come to my area so I could get better customer service.
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Dan D'Alessandro
(@ddalessandro) reported
@telus #telus 1 hour and 45 min!! And then they had to transfer me to Support group ensuring me it wouldn’t be a wait and 20 min later I’m waiting!! And there’s NOTHING I can do.
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Dave B
(@david_b) reported
@steeletalk If you are on telus or koodo they have a call screen feature you can turn on. Numbers that you haven’t allowlisted get sent to a “press # to continue”. My wife has this and it’s been great except for when she wants a callback from something with an auto dialer (eg support)
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Troy T
(@darkdragon8888) reported
@TELUSsupport Hello Telus support. I moved my account to a new contract, included in this is a smarthome security package. This has not been shipped to my house and I am getting charged for it. Are you able to help look into this?
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Loreo
(@llhawaii) reported
@OrcaBC101 @ED75Green @ServiceCanada_E It is disgusting 🤢 🫣😱🤯🤯😵💫😫😡🤬😤🤯🥵 being on hold is mind warfare , there has to be a better way , how can waits be so long on the phone 📞? Hire more people , let the higher ups run the phones one day a week to speed things up 🙄🙄😬 Telus is awful too
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takiyamyam
(@teamsmiyahara) reported
For such a large company, @TELUS, your UX is beyond terrible. I can't even view my invoice.. what is going on?