Telus outages and service status in Inuvik, Northwest Territories

Problems in the last 24 hours in Inuvik, Northwest Territories

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Inuvik, Northwest Territories and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

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  Cole Smith (@_Cole_Smith) reported 1 minute ago

  @JimmyJDMitchell @Sportsnet Telus is in the middle of installing new internet lines in my neighbourhood. They can't finish soon enough so I can cancel my Rogers/Shaw account...

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  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 1 minute ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

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  PsudoMike 🇨🇦 (@PsudoMike) reported 2 minutes ago

  Vancouver council votes this Wednesday on pausing new AI data centre approvals until the city builds an actual framework for water, power, and noise impacts. Telus has two projects riding on it. Asking a company to prove it won't strain the grid before shovels go in the ground is normal due diligence, not overreach. If a project can't survive that review, it was never going to be a good neighbour.

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  BrockLarsen (@TheBrockLarsen) reported 3 minutes ago

  @TELUS is absolutely ridiculous. This bring it back “thing” is absolutely horse ****

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  Stan Querin (@BlackStangBC) reported 4 minutes ago

  @olanshiley_211 @TELUS @TELUSsupport And finding a customer service agent you can understand is almost impossible, I called so many times and there is such a language barrier I needed to turn on google translate......and interference sounds like they are taking calls from home or another country....

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  Bobby (@youngster1015) reported 5 minutes ago

  @LarryChad19 @LeafRollin Do you think they would care? Check their quarterly earnings report for the last two years- net customer adds is not only positive but it exceeds bell and Telus combined

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  Gordie Susinski🇨🇦🇺🇦 (@GordieSusinski) reported 6 minutes ago

  My @telus Internet went out last night about 10:00 pm. I have been on the @telussupport app trying to get it going. It says I need to get in touch with them but the office is closed and they want to schedule me for TUESDAY! Since automation took over -customer service has tanked

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  Cody J Bechard (III) (@nighthawwk91) reported 10 minutes ago

  Hey @TELUS what's up with my service lately? (Or lack thereof, I guess) located in Tilbury Ontario

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  Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported 13 minutes ago

  @canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2

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  GQTREBOR (@gqtrebor) reported 21 minutes ago

  @RogersHelps your phone system sucks #feedback ******* just hangs up on me time to switch to Telus