Telus

Telus Outage Report in Joliette, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joliette, Lanaudière, Québec 02/11/2026 22:30

February 11: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • moodyangela Synthetic Animals (@moodyangela) reported

    @TellMeNoLiesPls @rekjensen @dzoolander85 All the govs in Canada want to BCNDP contracted out healthcare services to Telus Health in early pandemic They also outsourced service jobs to a private company, who is also used by other govs in Canada We’re losing our public system across the country

  • SoumilMehta3 Soumil Mehta (@SoumilMehta3) reported

    Switched from telus to rogers due to plan being super expensive. I do still owe some money to telus which I am trying to pay. Called 3 times and got thrown from one dept. to other. Spent hours and still no result. Terrible service. @TELUS @TELUSsupport

  • karen_retired Karen Robinson (@karen_retired) reported

    @KevinFurze @HockeyCanada @TELUS Its terrible here on the east coast too! It was so good up to today...hope the issue can be resolved

  • cal_sportsnut Pissed Off Canadian (@cal_sportsnut) reported

    @CTVCalgary @TELUS, how about bettering your services. The cable service for the amount i pay is garbage. Signal constantly dropping, having to reset the box numerous times in a day cause it keeps freezing. Truly feel like I'm being ripped off for what I pay. Wifi box = garbage also.

  • babcock_brad Brad Babcock (@babcock_brad) reported

    @dustbobgod Reliability for any service depends upon where you live. In general speeds on Shaw are consistent with advertised speeds. On Telus you need to live near one of their central offices to get their full posted speeds. At least with DSL. If Telus has full fibre it may differ.

  • Les98045811 Les (@Les98045811) reported

    @TheJenRollins @RagingLibNana @TELUS Telus is a rip off. Tell them you’re going to cancel their services and they kiss your feet, but ask for any kind of deal, forget it.

  • itssteve81 Steve (@itssteve81) reported

    .@TELUS Love being made to feel like I’m the bad guy while calling in to cancel my fathers mobile account after he just passed away because I’m “unwilling” to take over his account. Maybe your agents need more training on compassion and empathy during a difficult time like this

  • WildergardenBC Wildergarden (@WildergardenBC) reported

    Hmmm @telus is #internet down in #Sooke area ?

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS Too bad you don’t love your customers. However you do love ripping us off.

  • stickNblades Hockey Fan Dave (@stickNblades) reported

    @TELUS unfortunately, Telus has become a company with “VERY” poor customer service. They love to charge huge monthly fees but take no responsibility for their services when they don’t work. Even when they cause the problems themselves