Telus Outage Report in Joliette, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Joliette, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jampa Valunbisitsang
(@JampaValunbisi1) reported
@TELUSsupport Please fix your stupid intercom system that never works properly. Been trying to contact Business tech support for an hour and after 3 calls that Telus disconnected from there is still no response from anyone to help. Internet has not been working for over an hour.
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James shaw
(@Xyiniahades) reported
@TELUS for the 4th time. My tech to fix my broken service has not show up... this matter was escalated to EMT before. Still broken services and still no tech... no one answers the phone when I call. I've currently been on hold for 1 hour 45 minutes
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Astrotuna
(@Astrotuna) reported
Until and unless the big boys like Bell, Rogers and Telus are forced to put better high-speed CPs in rural spots, VIA is gonna have **** ******* WiFi. Or blame VIA for a national infrastructure that sucks ***** because nobody holds Bell, Rogers and Telus to account.
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Edmond
(@EdmondYoong) reported
@TELUSsupport @TELUS @TELUSsupport why no response to my billing problem? :(
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Cyberlink Status
(@cyberlinkstatus) reported
A portion of DSL customers are likely offline this morning due to a network infrastructure issue within Telus's network. We are working with them to resolve the issue and bring customers back online as soon as possible.
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Cathy S
(@CathyS01889225) reported
@KyleGunderson Saved about 30% by switching to essentially the same package at Telus. Had some issues initially and odd quirks occasionally still … but I don’t regret the change. And more savings with more services …
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jay bani
(@jaybanicdi) reported
@TELUSsupport Worst service ever I mean this year's Telus is way worse than a year ago. Not comparing to other providers. Wait a minute it's monopoly between you and Shaw This is the second day I don't have internet. Just because your billing team made a mistake and disconnected me.
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Erin Shaw
(@Eshoney) reported
@TELUSsupport why is the internet not working, can not connect to our game consoles because it's so bad all week. And our Telus hub blows.
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@katheren
(@Katherenfog) reported
@DRyziuk Wow what crooks! I have officially just switched back to Shaw! Damn Telus for making promises they would NOT uphold! What stress & confusion they left in their wake! Curses for offering me a Visa gift card & then reneging! I bought stuff 'knowing' I had that $400 card coming! Grr
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Lynda-Lee Saunier
(@LLSaunier) reported
@TELUSsupport I didn’t use it! I never use it! I made that clear at the Telus store before I left. #telusovercharges