Telus

Telus Outage Report in Joliette, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joliette, Lanaudière, Québec 11/24/2025 02:20

November 24: Problems at Telus

Telus is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ijk90Khan Imran Javed Khan (@Ijk90Khan) reported

    @TELUS as 4-year long customer fiber home internet service, I have been disconnected since Tuesday, with promises of restoring my connectivity since Wednesday Noon. My connection has still not been restored at Friday noon. 1/6

  • nobodytoldmeh Bojack Beauregard (@nobodytoldmeh) reported

    @SoniaFurstenau @bcndp @TELUS cancelled my appointment 4:00 minutes before the scheduled time. They offered another appointment two weeks later. This is no way to deliver healthcare. They have not responded to my emailed complaint. Treating patients worse than cell phone customers is unacceptable.

  • LVDSibley LVD_SOS (@LVDSibley) reported

    @TELUS Do not ask for 5G. High levels of microwaves are bad for living beings

  • burrows_henrik Henrik to Burrows (@burrows_henrik) reported

    @TheDiscoStu Horrible interface on @TELUS y’all need to fix that ****. It’s embarrassing @CraveCanada

  • jryer jonny (@jryer) reported

    @TELUS I've received 15+ calls from CBSA today. Is there anything you can do to stop this ****?

  • lovefromserena Serena Jackson (@lovefromserena) reported

    @Climate_Pete @FreedomMobile I've been with Public Mobile for a few years now and they've been great. Telus network without Telus prices.

  • Kevin37884134 Kevin M Klerks (@Kevin37884134) reported

    @jkenney I notice in "reliable high-speed service" they don't say "affordable". Why is Alberta investing in this when the phone companies are doing great gouging Canadians already? Shaw $5.4B revenue Telus $7.9B Bell $24B Lumen $21B Barrett $500M

  • joshogilvie4 Josh Ogilvie (@joshogilvie4) reported

    How great! After being a @TELUS customer for almost 20 yrs they’re willing to provide a $5 discount under their “customer loyalty” program. Seriously!!! Ok time to shop elsewhere. Anybody have suggestions for a provider who values customers?

  • izzyisdancing izzyrocks (@izzyisdancing) reported

    @adriandix worst health minister ever...never follows science..implementing and approving Telus health is disgusting..dust off your resume

  • HopeAldridge Hope Aldridge (@HopeAldridge) reported

    @JaroGiesbrecht I have had no problems with Telus at all.