Telus outages and service status in Joliette, Quebec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Joliette, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Joliette, Quebec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Telus
Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kathleen Kenny (@SamaxKT) reported@JonFraserTF @TELUS Yes, had to cancel because of non-existent customer service.
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Rob Pintwala (@RPintwala) reportedAfter 10 minutes, they asked me about my Telus services. The proceeded to try upsell me. Massive bait and switch. “Stand With Owners” is in fact a massive lead gen scheme slowing down Canadian entrepreneurs. Shame on me? Sure. But shame on Telus.
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Corey Herscu (@coreyherscu) reported@JonFraserTF @TELUS Their voice network simply doesn’t work, I found, and when it did, it was crackly & distorted.
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Salman (@salmanesmaili) reportedHey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng
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Marco Niese (@marconiese) reported@JonFraserTF @TELUS You fell for the "lease phone" trick. It's the same as leasing a car. Get the car, return it when your lease is up, and pay for any damage to the car. I never understood why that lease contract was legal in Canada. Next time only consider contracts where you own the phone.
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Kirk Lubimov (@KirkLubimov) reportedParts of Calgary in the SE/E have Telus outage because of copper and cable theft. 😮💨
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J S (@JS8534259318363) reported@JonFraserTF @Ingemar4910 @TELUS Ya. Let me assure you that Roger’s and Bell are both *very* capable of kafkaesque customer service.
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Brenda Dobson (Mopar Girl) 🇨🇦 (@bjdobson08) reported@JonFraserTF @TELUS I canceled my @TELUS account 8 months ago and sent back all my equipment. They kept sending me a bill for a home phone and I don't have one. I phoned Customer Service and had them credit my account for the charges. They did. I am still getting bills though!!!
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Sammy Sayzso (@SammySayzso) reported@JonFraserTF @TELUS They are horrible and committed I think fraud on me. Some in their sales dept held opened 5 new lines on my account and then when I called them out on it they said “oh sorry. I activated it for the wrong person” the sales guy was trying to make their monthly sales quota.
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TELUS (@TELUS) reported@Sharisraven That's certainly not our intention and we're sorry you feel this way Raven. We're a DM away if you need help with your TELUS services.