Telus

Telus Outage Report in Joliette, Lanaudière, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joliette, Lanaudière, Québec 03/13/2026 03:35

March 13: Problems at Telus

Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NaterieB Naterie (@NaterieB) reported

    @TELUS why is my reception SO BAD?! AGAIN?!

  • KrutiSutaria Kruti (@KrutiSutaria) reported

    @TELUS you are charging me 1.5 percent to make sure you get a timely payment? **** right off. As soon as my phone is up in Dec I am out to @Rogers. #fucktelus

  • didiibear 𝖉𝖎 ⭑ (@didiibear) reported

    maybe it’s time to make the switch from shaw to telus bc wtf is up with these internet outages 🤮🤮🤮🤮

  • Chr155y_333 Queen of Angels (@Chr155y_333) reported

    @TravelEater As a longterm Telus customer I found the transition from cell phone provider to Health Care provider extremely bizarre.

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    I have to say over and over @TELUS internet Sucks !

  • DataSnoot DataSnoot.eth ♊ (@DataSnoot) reported

    For anyone with @TELUS and dealing with their BS. Check your service agreement. point 6 states "The Services are provided to you subject to payment of all applicable service rates and any additional charges identified to you at the time you applied for the Services...." #Telus

  • pfak Peter Kieser 🍁 (@pfak) reported

    @MoistlySpeaking The Shaw deal was 1000Mbps down, 100Mbps up for the $80/mo deal on a 2-year. They were charging me $130/mo on a 2-year. I went with Lightspeed, no BS contract, $80/mo for 750/100. I also have TELUS which is $90/mo for 1000/1000.

  • wolfe69err Abdul Kaskas (@wolfe69err) reported

    @TELUS , @TELUSsupport I am a paying customer of your's, 15 years worth of my #money , and i have a #complaint . Between deteriorating #videochat quality , ( Severe pixelation and laggy audio), and dropped phone calls , and being told i am "supposed" to be

  • jeterfan28 cara (@jeterfan28) reported

    @cmcalgary Cell plans are outrageously expensive and Im still waiting on Telus to get back to me about my problem. It’s just been non stop issues with them. Almost as bad as Rogers

  • FrivYeti Misha Handman (@FrivYeti) reported

    Well, @TELUS doesn't have a direct email so I guess this gets to be a public complaint. I just received a lovely little email from Telus informing me that they were arbitrarily applying a 1.5% fee, plus *tax*, to automated credit card payments for all accounts. (🧵1/X)