Telus

Telus Outage Report in Joliette, Lanaudière, Québec

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joliette, Lanaudière, Québec 12/26/2025 12:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • complianthawk justin (@complianthawk) reported

    @TELUS Now the bullshit starts again getting hang up on because this incompetent company can't do their simple job

  • Fourmyle1953 Gary Gough 🇨🇦 ☘️ 🤓 (@Fourmyle1953) reported

    @TELUS Is this to make up for your evil ADT branch? 10 years broken. Two years of refusing to cancel after the system was replaced and then putting a collection agency after a 94 year old with dementia. Stellar performance.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @harrbca Signal off Vanscoy tower was better, but half the Internet was inaccessible the last week. Tech was here on the weekend and moved me to Martensville tower. It's 2km further away. It hasn't worked from 6-midnight since. Meanwhile I get 50mbps on my Telus phone with a booster.

  • bringerofhail49 Bringerofhail (@bringerofhail49) reported

    Kudos to @TELUS @TELUSsupport for having a call back feature and then meeting, no, exceeding expectations with the call back and support. #creditwherecreditisdue

  • SLShockeyfan Shauna (@SLShockeyfan) reported

    We're having major wifi issues at our house. Telus guy was here yesterday. Another one today. 16 is watching a brain disection on her phone with data. 12 doesn't have data on her phone, so she has a break from school I guess.

  • ILoveCanada83 SG 🇨🇦 (@ILoveCanada83) reported

    @richardzussman Can someone ask @jjhorgan and Dr. Henry how door to door sales canvassing is considered “essential service”? Furious that a sales person showed up to try and sell me a larger TELUS package. Insane.

  • _Swede_ Reid Tanigami (@_Swede_) reported

    Ordered a new phone from @TELUS @TELUSsupport on November 21, Black Friday sale. Site said phone was in stock and would ship in 5-7 business days. Now expected mid-Feb. Telus store may have stock, but have to cancel order and pay current price. Will switch back to @Bell soon.

  • AB_MD_WarRoom ᴀʟʙᴇʀᴛᴀ ᴍᴅ ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported

    @UbakaOgbogu You need a whole panel for that ****. Check if there's any execs at Telus who have space in their panel schedule.

  • talia06046311 talia (@talia06046311) reported

    TELUS THREW DOWN MY LED LIGHTS AND MOVED MY STUFF AROUND AND MY WIFI WAS BROKEN FOR SO LONG AND KEEPS SHUTTING DOWN #Canceltelus

  • happilysideways Happily Sideways 🙃 (@happilysideways) reported

    @TELUS @TELUS Charging me $26 for 10mb of data during a pandemic when I’ve already bought a 1GB data top up. Absolutely ridiculous and beyond horrible. Your solution? Sell me a more expensive plan. You’ve lost me as a long time customer