Telus

Telus Outage Report in Joliette, Lanaudière, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joliette, Lanaudière, Québec 03/27/2026 20:10

March 27: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FreePasghetti Tenacious N (@FreePasghetti) reported

    @TrevBouds @Sportsnet @TELUS That’s stupid!!

  • mackie4567 Mackie (@mackie4567) reported

    @SciGeekJulie @Toc2thepeople @TELUS_Spark We found that too! Telus and Drumheller were both so bad!!

  • Taylortoonz Brent Taylor 🇨🇦 (@Taylortoonz) reported

    @TELUSsupport @eissyrc Hi @TELUSsupport. I just had bad experience with two of your team members. After my experience with said team members, I can guarantee that I will never use any Telus services again.

  • Keesh246 _asvp_keesh (@Keesh246) reported

    @TELUS your service is terrible where I live. Brampton and 1 bar of signal? What year is this?

  • SCREAMPAl floyd simp (@SCREAMPAl) reported

    ever since my mom changed to telus my internet is absolute ****

  • TrevBouds Trev Bouds (@TrevBouds) reported

    Again... TOR vs BOS and it's blacked out in Calgary on @Sportsnet but only on @TELUS. Why? My family has Shaw and they can see it on their sports package. Fix this!

  • MattamyWatch Oakville Homes (@MattamyWatch) reported

    Some ppl don’t understand SERVICE. @ADT was taken over by @TELUS. They arrange an upgrade & we wait all morning. By 1:30 we make the call. They had no parts so no upgrade but, NO PHONE CALL TO CANCEL - learned this after 20 minutes on hold. Then want to put me on hold again.

  • IainMcKechnie Iain McKechnie (@IainMcKechnie) reported

    @K_elly_B @TELUS thats too bad, perhaps we should ask the archaeology branch

  • caroljgarvin Carol J. Garvin (@caroljgarvin) reported

    @TelusSupport - We switched from Shaw TV to Telus Optik TV recently and are loving the quality of picture and variety of programming. However, a couple times a week the modem freezes, and we lose five minutes while we reboot and wait for the modem to reconfigure, etc. Help!

  • DKCKingston Doug (@DKCKingston) reported

    @brianlilley @TheTorontoSun Here's one question that's never been asked-Jean Charest got Huawei 5G in at Telus nationwide-Health Canada used Telus(Huawei) network to collect all of our Cell #'s-but NO ONE ASKED what else did they collect? Emails and email address books? Cloud email storage? Document files?