Telus

Telus Outage Report in Joliette, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joliette, Lanaudière, Québec 03/17/2026 20:20

March 17: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marshmorrigan Moth (@marshmorrigan) reported

    @noellakondo UGH what ******** that’s awful. I dealt with some fraud stuff for customers when I worked for Telus, that’s never fun. I hope they can get this all sorted for you and maybe even give you a discount or something for the trouble 😬

  • AlbertaPAH Alberta Political Accountability Hub (APAH) (@AlbertaPAH) reported

    Municipal governments like the ones in Olds and Brooks have done infinitely more to advance broadband access in their communities - and have done it cheaper, faster, and better than the UCP and Telus ever could. Support that model. Don’t give more cash to Telus.

  • gl85316674 gl (@gl85316674) reported

    @TELUS sells “phone time” to “broken woman trying to reconnect”

  • dandoozled dan (@dandoozled) reported

    Yo, #yyc Who’s giving the better deal / service for home internet these days? My @TELUS contract is up and I’m thinking about jumping to @ShawInfo or maybe a smaller reseller.

  • yeghousecat HousecallsHousecats (@yeghousecat) reported

    @ShawInfo Your customer service sucks … I have a simple question but your “help” bots are too stupid to help … I called in but was #70 in the queue … lucky for you Telus sucks too #monopoly #yousuck

  • JefferySimpson Jeffery Simpson (@JefferySimpson) reported from Surrey, British Columbia

    In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.

  • BaillieIan Ian Baillie (@BaillieIan) reported

    Hey @telus if I stop paying my @masconcable will you call us? We need to get a hold of you- but we call and call and then it rings and someone never answers the phone. Its the worst system ever.

  • annakosturova Anna Kosturova (@annakosturova) reported

    @Rogers Great, but why is it so expensive??!! Why is Canadian phone / data/ internet service the most expensive in the world?!!Rogers, @telus & Shaw, you guys just artificially keep the prices high ? …cuz you can? Smells like price fixing to me!

  • CobraKidJay Jay (@CobraKidJay) reported

    Anyone have issues with Telus TV freezing before? Doesn't matter what we're watching, live or recorded it just freezes eventually.

  • jimwilkie Jim Wilkie (@jimwilkie) reported

    @rcarrick Telus was always brutally slow, but I haven't needed to call them for quite a few months.