Telus

Telus Outage Report in Joliette, Lanaudière, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joliette, Lanaudière, Québec 12/04/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MattMacKnight Matt MacKnight (@MattMacKnight) reported

    @TELUS @TELUSsupport all of want is to upgrade my phone because you dictate a deadline. You charge $50 more to go to a local store and support local. You have no phones in stock locally. So I go online & it throws a fit. Waiting an hour+ for a call back. Been with you 2007-2023

  • MarkusLkraM Marky L. (@MarkusLkraM) reported

    I was conversing with someone from @RogersHelps 3 weeks ago when this was happening and all they could tell me was submit a complaint to the Anti-Fraud website. While the conglomerate of Bell, Rogers and Telus (Rogers is my provider), gouges Canadians everyday with their prices..

  • darylcognito daryl n cognito (@darylcognito) reported

    If the @abndpcaucus manage to get back in in the 2024 election, they need to promise to cancel that contracts Alberta Health has with Telus and Dynalife.

  • millenialfxlcon clown perceived (@millenialfxlcon) reported

    so my buildings maintenance team may actually be the ones behind my internet **** up. here is hoping they fix it faster than telus does

  • HeatherMilne2 Heather Milne (@HeatherMilne2) reported

    @telus your customer service is the absolute worst. Hire some actual humans to answer inquiries from customers. Your virtual assistant is useless and the wait time to speak to a live agent is ridiculous.

  • YEGCanadiens brandon (@YEGCanadiens) reported

    I’ll probably miss hockey games one last time as games will probably be done as Telus Tech won’t be done installing internet service for wifi Tomorrow Night

  • macpm3 Perry (@macpm3) reported

    @Bryson_M So frustrating. Current Telus customer and their “sale” offer to me right now is 85/mo for 50gb and 90/mo for 100. Currently paying 80 for 20gb.

  • BritneyDenson Brit (@BritneyDenson) reported

    @TELUS @ExcellenceCan Oh please, worry about providing customer service. I don't care if you coddle your employees.

  • teamsmiyahara takiyamyam (@teamsmiyahara) reported

    For such a large company, @TELUS, your UX is beyond terrible. I can't even view my invoice.. what is going on?

  • faeriemaee mae 👾 (@faeriemaee) reported

    @RogersHelps I’ve been on hold for 45 minutes!! Telus always picks up within 10. Wish telus internet would come to my area so I could get better customer service.