Telus

Telus Outage Report in Joliette, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Joliette, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Joliette and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Joliette, Lanaudière, Québec 11/09/2025 16:00

November 09: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nllarkin Nicole Larkin (@nllarkin) reported

    @TELUSsupport Ok, I guess that's a no. I've been a Telus customer for about 20 years now. Dropping pixel phones is a deal-breaker for me. It's time for a new device, and I'm trying to determine if I need to look at other carriers to get the phone I want.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported

    @teesang As a customer, trust me, it's important to me too. I've been getting offers to switch to other telcoms but I've stuck with you and @telus

  • tristianbromfie Tristian Bromfield (@tristianbromfie) reported

    @TELUS Hadara in head office apparently…. Ya hung up the phone when she doesn’t want a customer to explain their issue… maybe the position is too strong for her

  • goulet392 Matty G (@goulet392) reported

    @TaylorSicard @TELUS Most of them go with the phrasing "the plan you had doesn't work on this new device" but no, it's not the only one.

  • yaynewfriend The author formerly known as Véronique Bellamy. (@yaynewfriend) reported

    @AyahuascaDreams @24Dogarecute @ChamorritaMaraj Yeah, the problem with VAERS is that EVERY death of someone with the vaccine is reported on VAERS. For example, if I were hit by a delivery truck right outside the Telus Convention Centre immediately after I got the jab, it’d be reported on VAERS as a death after getting the jab.

  • AnotherNisha Nisha 🏳️‍🌈 Poet (@AnotherNisha) reported

    Really loving being unable to access my diabetic health records today because of poor management of the records website. But luckily Telus health has reminded me of free therapy I can do on my phone while my pancreas dies.

  • JillCasselman1 Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia

    @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

  • sookemonitor Bob Lawblaw (@sookemonitor) reported

    @TELUS well after firing all your staff and having NO customer service, that will be a NO

  • labardomy Labardomy (@labardomy) reported

    When I went from buying $0 down phones to paying outright in cash, it has been blazingly obvious that @TELUS valued me far less as a customer.

  • MarkKafka Mark Kafka (@MarkKafka) reported

    @Bell_Support hate to tell you that there are issues in Ontario, I have been down since noon and have no access to internet or Fibe TV, so thanks to having wireless devices with @TELUS #Rogers, I haven’t been left in the dark. Why can no one explain why?!!