Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1Y and V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JioCare
(@JioCare) reported
@rohitsuccess Hi Rohit, that certainly isn’t what we want you to experience! Please follow the steps shared below to check if the issue gets resolved: 1 - Restart your handset 2 - Disable WiFi calling 3 - Search for operators manually and try connecting to Bell and Telus via 4G (LTE) (1/2)
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Synthetic Animals
(@moodyangela) reported
@Budrino @Cammadonnas Fed libs also support privatization Basically every gov does because they work for the same wealthy donors In BC we subsidize Telus Health, who charge for most services, and they poach GPs who are underpaid in the public system
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donny lisk
(@donnylisk) reported
@thegreyman77 @yegshooter @Edmontonsun Registration is a public service so the extra charges just would come back to us as we are tax payers and telus is a private for profit business so anything extra for investors!!!! Telus service sucks got 2 months left them I’m going to drop them can’t wait!
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LyChauncey
(@MomoBabaDada) reported
@BNNBloomberg Damn. Such a bad decision. Have to sell Telus stock for this
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D Sherwood
(@dsherwoodx2) reported
Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills Not every cost SHOULD be recovered. Maybe there SHOULD be a cost of doing business. No worries the CRTC will rubber stamp this one like every other one.
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MisterWood
(@misterwood_ca) reported
@SteveI26827992 @BNNBloomberg @TELUS Telus customer for 4 years. They do this, I'm out and never coming back.
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Twyla
(@TheeAlphaFemale) reported
@YYCRed @TELUS Not to mention that those paying with credit cards are likely those in financial trouble. Not unlike overdraft fees, they will be taking money from those that have none. #greed
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x - Randy78 🖕
(@SivainON) reported
@JBH8 @CRTCeng @TELUS Yes, we should prevent all business from passing any fees they incur onto the customer. LoL. You do know they likely pay more in CC processing fees, right? The issue is not fuel surcharges and CC payment - it’s the base price of data plans in Canada. That’s where enough is enough
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Gerry Verscheure
(@GerryVerscheure) reported
@LoneSol92097009 @TELUS Totally agree and will do the same. It’s a total money grab. Canadians get screwed by all the Telecoms. This will set a precedent that others will follow. Hopefully the CRTC will shut this down.
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Stephan Simon
(@yxeSimonSays) reported
@MobileSyrup Since their current processing fees are already embedded in the cost of the service, then if they want to split this cost out, the service cost must be reduced by the same amount. Right @TELUS ?