Telus

Telus Outage Report in Kelowna, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Kelowna come from postal codes V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 03/23/2026 22:00

March 23: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Lake Country and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaLake Country Wi-fi
CanadaKelowna Wi-fi
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna TV
CanadaWest Kelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    Also people are saying that BCTel/Telus put something on the table the other day that maybe scaring the **** out of Steel Workers, namely their OptikTV platform is going to become self-install/no-install soon that all you overall need to do is download the app to your Apple TV.

  • AdamsAngry_TV Adam’s Angry (@AdamsAngry_TV) reported

    @CarlosGSmith so, Carlos, Telus, you would be okay if ****** booked a room at the Capitol? What about a pro-MAP group? Better yet, how would you feel if the PROUD BOYS rented space? Sit down , Carlos. You’re a caricature.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #Telus reply to the 911 service outage in Calgary was due yesterday at the #CRTC. Nothing is online.

  • John1MD John MD (@John1MD) reported

    2...How is it, on multiple occasions, when I phone a nursing home the Telus auto-voice tells me the phone number is no longer in service. But, if I switch to a phone that you aren't aware of me using, I can get through to the nursing home immediately.

  • bthytheplug $b💜 (@bthytheplug) reported

    @TELUS fix ur dogshit wifi

  • NickCnf 🇺🇦Nick PF/MO/MO/MO Space man trapped in city (@NickCnf) reported

    Anyone having issues on the @TELUS network I get terrible reception now

  • paldumais Pierre (@paldumais) reported

    @MobileSyrup I’m with @TELUS with a promo plan of 100Gb for 75$, good coverage in my area of 5G 3500mhz so… I’m happy but recently I got some issue with Esim that wouldn’t to activate

  • naelvstheworld nael! (@naelvstheworld) reported

    @LucasIsPersonal **** telus all my homies hate telus

  • CindyFarmQueen Cindy (@CindyFarmQueen) reported

    Almost 50 and annoyed when people I PAY for services like @bellcanada @HydroOne and @TELUS send me a bill by email and REQUIRE me to log into their website to view and print my bill. It’s a **** move. Just email the dam bill. A pdf is great! Or MAIL it! I miss SERVICE!

  • kscharpegge kennedi (@kscharpegge) reported

    Recommendations on service providers to switch AWAY from @TELUS ?? Specifically for tv and internet!