Telus Outage Report in Kelowna, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kelowna come from postal codes V1W.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
-
Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
-
Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
James Pelmore
(@JamesPelmore) reported
@TELUSsupport M More problems today... alarm panel message says call support. Support can't help remotely. Control panel won't reset. Suport can't book a technician because the Telus system isn't working, so he has put me on hold while he tries to phone dispatch. I'm logged in
-
Yuchen Hou
(@HLCMoonrock) reported
@TELUS Ongoing internet outage at M3A (North York Ontario) since this morning; modem cannot make a connection. No service outage according to your website; please confirm if there is an issue.
-
MahrukhImtiaz
(@MahrukhImtiaz8) reported
@TELUS had a horrible experience with Telus customer service today. The reason I chose a big company was so I can get better service and not worse. Shopping for new cellular companies now. #PhonePlan
-
cyclically cynical
(@cyclicallysynic) reported
@mgeist Rogers is bullshit. A product of effective lobbying garnering itself protectionism. They, along with Bell and Telus have shattered the concept of fair market competition or service. Disgraceful!
-
RaiderMax23
(@MaximusTrajan23) reported
@malcolm8 @TELUS @Novusnow I got an idea. Customer service is still open i think until 9pm for calls. Give ‘em shout, and then holler back lol
-
Sam S
(@5am5h) reported
@TELUSsupport fix the my telus + app. It is not working neither on my iPhone nor my Android TV. It’s a login issue. Lots of others reported the same issue. Just read your app reviews. Why are you charging us for a service that is not working?
-
Boxer Hill
(@gb10xnm) reported
@KatyaAndYourDad I had koodoo for 2 years out here in Alberta and it was great. They were much cheaper than all other alternatives and it just worked well all the time. Working with the online only part was easy and trouble free. I would do it again. Koodoo IS Telus though so check a coverage map
-
A. E.
(@aelmeslem) reported
@TELUS I just spoke with customer service today. I was told that it’s normal that I takes 10 days to receive the sim and I still have to pay for those days.
-
Syd Perkins
(@sydthesquider) reported
from
Edmonton, Alberta
Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
-
RaiderMax23
(@MaximusTrajan23) reported
@malcolm8 @TELUS @Novusnow The one gig plan is only for buildings that are non-residential, NOVUS doesn’t have the finer optics access in residential buildings in Vancouver. Also, I have Telus 1 gig, and I get 900Mbps with my VPN on. But NOVUS is best customer service in town.