Telus

Telus Outage Report in Kelowna, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kelowna come from postal codes V1Y, V1V and V1W.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 09/16/2025 07:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet
CanadaWest Kelowna Wi-fi
CanadaKelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wpg_BlueBombers Winnipeg Blue Bombers (@Wpg_BlueBombers) reported

    @shopkeepz Hi there, the Telus network is down which is causing issues with some terminals. Unfortunately, the issue is not something we're able to fix ourselves but we're hoping it gets resolved quickly.

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling @jusTech_ca Tried again on Telus Fibre from PC this time...no issue on any browser.

  • spicer43 Basement Banter (@spicer43) reported

    Telus mobility is scamming us, legit data transfer rates @ 12 mbps..pathetic & unacceptable. definitely paying for for better service then I'm receiving #telusmobility

  • 5n3kBruh loispetefgriffinehehehe@gmail.com (@5n3kBruh) reported

    @OvertGGs @TELUS Hello, my internet has not been working these last couple of days. Please help!

  • EntitledCanada Support local businesses, farmers and producers (@EntitledCanada) reported

    @greengordon Absolutely useless service at overpriced costs. Mine outside every two weeks. On hands and knees fixing it. Tell me it my fault?? Outrageous EVER AGAIN @TELUS

  • BhvCampbell Michelle Campbell (@BhvCampbell) reported

    @GlobalBC no sound on your channel. Telus optik in Kamloops. I've been forced to watch Citytv Van. Rude!

  • bigrigorama Fully Vaxxed!! (@bigrigorama) reported

    Sooooo I want to get rid of shaw cable… no better luck with telus. What are my realistic options? Please help.

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported

    Ok @Rogers get your **** together. 32. 32 thats the number of spam calls I have gotten in the past 5 days. Why can’t you get “Call Control” like @TELUS, where the caller must press a digit for the call to be connected, eliminating the robocall. Telus are you taking new customers?

  • JtotheEVON The Artist Formerly Known As (@JtotheEVON) reported

    @ShadowOfLight1 @PaulDoroshenko I've had countless issues with Telus, they all get resolved eventually but typically means spending a LOT of time on the phone or their chat service. Not saying Shaw is any better, but Telus is just as guilty.

  • SWestlake88 Spencer Westlake (@SWestlake88) reported

    @TELUS your Internet is absolute trash! I have never had an internet connection drop out so often! Your customer service is useless and you hardware is junk!