Telus Outage in Kelowna, British Columbia

I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

@rkcomedy @TELUS To bad I missed out,next time😒

@DocJelly @TELUS Unfortunately I cannot convince the old folks to give it up and switch to a better provider. I would NEVER have their services in our house.

@MickeyCooke2 Call tech support they do better customer service at TELUS

@TELUS @TELUSsupport 3 days, 4+ hours on the phone (3+ on hold) and still a customer service nightmare. Goodbye Telus, hello Shaw for both our households.

@TELUSsupport is the support system overwhelmed? Spent 1.5 hours on gold to talk to a real person, yesterday. Chat had a 40 person wait line and the telus store couldn't cancel an acct and give us the credit we were owed. Great way to spend holidays

Hour and a half later and I am done... @TELUS @TELUSsupport what a long wait for a simple solution. Overall happy with the results but shouldn’t have had an issue in the first place

1:10 and counting @TELUSsupport @TELUS, my inquiry is simple and should’ve have been a problem in the first place. WTH

@TELUSsupport @TELUS What’s the deal with waiting OVER AN HOUR on hold for two days now?!Also, your hold music is in serious need of an update. This is terrible customer service guys. Thinking it’s time to switch providers.

Just found out that Telus Optik has a porn category! Now I can feel like a bad hotel guest in the comfort of my own home!! #whoknew #technologyisgreat

Bloody #Telus internet not working AGAIN. Forty minutes on hold listening to a recording saying my call matters. Right. An hour later and still no internet.

Took my new warranty iPhone X to Telus Regent Mall and my cell guy Jacob unfortunately wasn’t there, but his staff member Rebecca was able to help me with the new screen protector and also helped me find all my iCloud backups! #Service #ClientCare #CellPhone

I didn't look too deep at @TELUS because I'm probably cancelling them since my flex data plan kicks off after 5gb because I'm $50 "over" my monthly rate and changing that feels like something that'd run the risk of a stealth customer service interaction fee.

I'm in such a bad mood.. Been on the phone with Telus for over an hour this morning about another issue only to find out it was an issue on Samsung's end and they won't help me unless I pay them. Freaking jerks. I won't be buying anything from them ever again

@Jayemmbee23 And TELUS is still offering the same shit plans.

I woke up to finding out my phone bill is really high because ****** Telus, but Ivgot a commission back so it's not all bad

@Rogers Customer since 1999 but After reading all this I'm seriously thinking of switching companies altogether since my share everything plan is gone and the cost of 20G plus a line is impregnating me rn. @FreedomMobile @TELUS what's good

@Peter_Greathead Telus. I’ve gotten good deals with them and reliable services. Also, professionally, the firm practices ‘privacy by design’, so easy to support.

@krzyabn @MobileSyrup I honestly don't have issues with Rogers. Where they have service they work quite well...though they can't touch Bell/Telus speed and coverage.

@tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.

@Darla_artist @Ryan_Q97 @TSN_PR @Bell That would be BRUTAL... damn... my Telus feed was fine