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Telus

Telus Outage Report in Kelowna, British Columbia

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kelowna come from postal codes V1W and V1V .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna, and Lake Country.

CityProblem TypeReport Time
Kelowna Phone 10 days ago
Lake Country Wi-fi 27 days ago
Kelowna Wi-fi 28 days ago
Kelowna Phone 1 month ago
Kelowna Internet 1 month ago
Kelowna TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • Blakesunn00
    blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • catester
    Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • brandstigator
    Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • YukonKelvin
    Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SASgrafix
    Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • NatalieLanovill
    Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CodeGlitch0
    CodeGlitch0 (@CodeGlitch0) reported

    This really explains all of the Telus scam calls going around in Canada and why they're so detailed with actual customer data.. They must have been in there a good long time. Now just watch, they'll only get a minimal slap on the wrist by @CRTCeng because you know, lobby payoffs

  • YakkStack
    Sheldon Yakiwchuk (@YakkStack) reported

    @Loveofdogs_YEG Let me guess...your confirmation includes me being in cahoots with the RCMP and Telus and that I am personally hacking the encryption on your network? You're a total lunatic.

  • millsklm
    Kerri Mills (@millsklm) reported

    @TELUS @TELUSsupport how dare you put someone in collections for a service you never provided. Yet have told the person it’s been looked after.

  • battista212
    Michael Martino (@battista212) reported

    ShinyHunters claims 1 petabyte breach from Telus Digital — support recordings, source code, employee records exfiltrated from Canadian telecom subsidiary. If verified, this is one of the largest single data exfiltrations on record. Scale of modern breaches is staggering.

  • collectibledad
    Mr Perfect (@collectibledad) reported

    After cancelling my extra business phones and paying for the call forward on my one remaining phone last August, @TELUS has been continuing to bill me for these phones, and charged my call forward as long distance. Absolutely worst company! 🤬

  • marchaslam1
    Marc Haslam (@marchaslam1) reported

    @TELUS How is it possible that you are the main sponsor of the Vancouver Whitecaps and I only get one bar of service on my phone? Your service within B.C. Place Stadium is poor yet my son with the competing network has 4 bars and full use of his phone. Do better!

  • valenteibrahimo
    Valente IbrahimoII🇲🇿 (@valenteibrahimo) reported

    The massive Telus data breach reveals a dangerous and growing pattern. ShinyHunters specifically targets outsourcers and service providers, not just end client companies directly. One successful breach at an outsourcer means hundreds of victim companies simultaneously exposed. Supply chain attacks in cybersecurity are devastating because the blast radius is simply impossible to fully contain. Every single company outsourcing data handling operations needs to urgently audit their vendors and security protocols. #TechTrends #Innovation

  • snarkywhiteguy
    Ken Grierson (@snarkywhiteguy) reported

    @YakkStack I was in the tech biz for 22 yrs Putting log-in credentials in ANY document was a security issue that usually got your hands slapped hard Continually doing it got you fired @TELUSIntAI_DS, @TELUS how many got fired over this corporate disaster?

  • kirksauriol
    Kirk (@kirksauriol) reported

    @TELUSsupport @Senators I can never get the games on TSN5. Always says not available in my area. Telus internet thinks I’m with in Toronto or Alberta based on my ip address. But I live in Ottawa!! Pls help @ian_mendes

  • SundanceConstr1
    Sundance Construction (@SundanceConstr1) reported

    Holy ****, this data breach is worse - Telus.