Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 03/24/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Lake Country and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaLake Country Wi-fi
CanadaKelowna Wi-fi
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna TV
CanadaWest Kelowna Phone

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Frecklez_77 KL 🍄🐝🌳 (@Frecklez_77) reported

    Omfg @TELUS you are yet again on my bad side. 12 YEARS of loyalty just to swindle us out of too much money. 🤬🤬🤬

  • williamvavrek William Vavrek (@williamvavrek) reported

    @MitchSchenk @TELUS never

  • jaquavion0_ jax (@jaquavion0_) reported

    The highest and best @TELUS wifi and it is terrible we have had so many problems in the past and changed our wifi several times it’s still terrible even when we have the best wifi that they provide it’s still terrible get ur **** together @TELUS

  • izzyisdancing izzyrocks (@izzyisdancing) reported

    @TELUSsupport why telus mobility does not have a phone number for customer service is a mystery. the virtual. assistant is useless

  • jaquavion0_ jax (@jaquavion0_) reported

    My packet loss ping and internet on my pc has been terrible I’m currently factory resetting my computer to prove to the shittiest internet company @TELUS that it’s not my computer it’s the ****** wifi they give my parents pay over 100 dollars a month for

  • jaquavion0_ jax (@jaquavion0_) reported

    DONT GET TELUS. We have had Telus for years and it is horrible, we have upgraded WIFI several times and its never gotten better. So we decided to finally after years switch to a new internet company, @TELUS get ur **** together.

  • dluft27 yycmomoftwo (@dluft27) reported

    @KathyStovegirl @cmcalgary @TELUS Same here, they’ve replaced just about everything but the problem persists.

  • MaxMillion Elliot Pinkus (@MaxMillion) reported

    Looks like my @TELUS account has been compromised for the second time in a month. The support phone lines are closed, the online assistant doesn't work. What the hell is going on, @TELUSsupport? I think it's time I switch phone providers.

  • Mattcryderman1 Apollo (@Mattcryderman1) reported

    @BrynMightyMouth Shaw / Rogers advertises 500 mb/ps and they can reach that but average in at about 300, so you can go with Telus for 75 and that’s not averaged down yet or Shaw at average 300.

  • Boitano913 Bryan Capistrano (he/him) (@Boitano913) reported

    Switching back to @Shawhelp today (on account of our @TELUS bill shooting up by $100). Telus cut our service off 24 hours earlier than agreed upon. Seems like an immature way to handle a break up. 💔 @TELUSsupport