Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1Y and V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 04/28/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

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City Problem Type Report Time
CanadaKelowna E-mail
CanadaKelowna Total Blackout
CanadaKelowna Total Blackout
CanadaKelowna TV
CanadaKelowna Internet
CanadaWest Kelowna TV

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenDunfee1 Karen Dunfee (@KarenDunfee1) reported

    Would love to hear from someone knowledgeable at Shaw who could give me an explanation why my Telus home security will no longer connect to my Shaw wireless. 2 phone calls to technical support resulted in one disconnected call after I raised a ?

  • JamesTB1986 Mr_rex_86 (@JamesTB1986) reported

    @TELUS so my v60 got to 99 percent of the new andriod update and then stoped and said it couldn't down load because of a server issue. And now it's somehow re downloading the update from the start. Why?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @massgamer911 Hi Brendan- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • BourkeShawna Shawna Bourke (@BourkeShawna) reported

    @MonikaSocialYeg I’ve had non-stop problems lately with my telus internet. 😕

  • CaptainHylp Julian Finn (@CaptainHylp) reported

    @MsShinra @TELUS Yep. So what happened is, Telus uses Microsoft Azure to host their DNS (if you don’t know, that’s the thing that translates ip addresses into website names). Azure DNS went down so everything that relied on it, like Telus internet, started puking all over itself.

  • homonkeylus Homonkeylus (@homonkeylus) reported

    Our neighbours told us you asked them for permission to dig up their yards and when they refused, that was the end of it. However, we were never asked and you ******* went along and did it. I'm tired of these shenanigans @TELUS @TELUSsupport

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @ecurtisxx Hi Em- We experienced a service outage affecting wireless services and wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.

  • jwd7150 Jwd7150 (@jwd7150) reported

    Hey telus news flash your wifi service sucks im going back to shaw !!

  • Miradart David J Foley (@Miradart) reported

    @mendem765 @TELUSsupport Interesting. I have never heard of them, but frankly am a 'bit' suspicious. Well, frankly, of all of it now. Like, WTH was Telus thinking? Telus offered a speed upgrade that I want, but there's no way I can trust them, unless they fix this disaster.

  • homonkeylus Homonkeylus (@homonkeylus) reported

    I figured you didn't ask us because it was in some sort of agreement and we'd be getting fibre optic. But that's not the case. We've contacted you countless times for over a year to set it up since you already dug a huge *** hole in our yard, but **** all has happened. @TELUS