Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Lake Country and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Lake Country |
Wi-fi | |
| Kelowna |
Wi-fi | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Jay 🔔 - @mastodon.social/@jaycooperbell
(@JayCooperBell) reported
from
Kelowna, British Columbia
@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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denpea
(@denpea2) reported
@TELUSsupport Is there an outage of the TELUS Connect app ? Been down for about 24 hours. I'm rebooted everything, reinstalled app. Still not working.
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drockz
(@drockz123) reported
@TELUSsupport I just received a text from 5136 “Telus message, click this link to reset your password and log in without sign in”. Is Telus sending out these messages?
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Jacy G
(@WonderJayc) reported
@TELUSsupport There has been a Telus outage in North Burnaby since the power outage @bchydro (6pm-9pm). Why is it not showing on your outage map?
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Peter Lesa
(@nutsofamily) reported
@TELUSsupport My Telus connect has not been working 2 days. Cannot unblock paused items. Redownloaded, rebooted phone. Also when working couldnt see boosters as it stated not on home network but I was!!
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bnrealwithu
(@bnrealwithu) reported
@TELUSsupport @TELUS your Internet tech support is brutal. Two agents this morning, over two hours being put on hold for trouble shooting.. no resolution. The first suggested they’d call back.. instead texted to say they were stuck on another call. Suggestions? Send me a tech!
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
After speaking with @Telus about the ongoing problem I've had trying to download an OS upgrade, and getting even worse service now, I've decided that I will have to write a letter describing this scenario to the CRTC.
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Dr Paul Mackey
(@auscandoc) reported
@markroseman Yes.. why I bristle when I hear “we need one EMR for the province” Already have enough trouble getting Telus to adhere to Med-IT standards. Interoperability yes. Monopoly no.
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MzBella
(@JosieNicola) reported
@TELUS your service as been down in Burnaby since 9pm tonight after our power outage.... Is anything being done??? Can't get a hold of anyone... This is ridiculous
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tellycola
(@tellycola) reported
@TELUSsupport Telus connect issues ongoing for over 12 hours. Devices on schedule are locked out. When will it be fixed??
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living
(@livinginavanVI) reported
@TELUS @TELUSsupport I am getting fed up with your auto-calls calling my number and there is no dam answer. It disconnects. That is harassment. If it continues I'll be calling the @crtc and putting in a complaint.