Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Nivens 🇨🇦
(@CoffeeIsAFood) reported
@staceyy_j @TELUSsupport I must have a charmed Telus fairy looking over me. I hear so many stories about people having poor Telus Service experiences. I've never had a negative interaction with them. Seriously, every time I've needed them they've been friendly, helpful, on-time, and thorough.
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Abdi Nino
(@AbdiNino_) reported
Making that switch to @TELUS 100% guarantee faster speeds and better customer service. @Shawhelp maybe you should learn something from your competitors
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Suhan
(@suhanxli) reported
@TELUSsupport @TELUS got billed for dialing my voicemail without a roaming pkg, only to find messages were scams/phishing. CSR agent arguing that “I used my phone while roaming”. What a dumb and counterintuitive customer experience
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Ed
(@EDinVANcity) reported
Does @TELUS suck in the rain as well? Or is it just @Shawhelp that stops internet service during cloudy periods. Wish we had more damn Internet options.
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♡kelly♡ ☃️
(@kellythe1st) reported
@IRPlawyer @TELUS Blocking me won't help. I have 3 accounts.
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Resign kenney🦠
(@Zenandshiit) reported
@TELUS Is there a reason your internet is spotty and not working? You think with the millions of dollars in bail out money you scammed from the govt youd have better service by now
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It's not a conspiracy theory if it's true
(@bk1022) reported
@TELUS Canada is a garbage communist country. No thanks.
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Steven D Rowe
(@stevendrowe) reported
@jamesrcs @TELUS @FreedomMobile Ugh. Vodafone UK. Unlimited. £28.00. In London I never had a problem with a signal. 400 homes here, in our neighbourhood, next to no service.
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Johnny “Full Bars” M.
(@JohnnyM_ItsMe) reported
@scribeskapin There are a ton of free apps as well to check signal strength. Use your phone and scan the channels if you're surrounded. Then make a channel change. May improve things a lot. Or, get a third party router like Ubiquiti or something that is a lot smarter than a default telus/shaw
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Heidi Archer
(@hhaidagwaii) reported
@TELUS @TELUSsupport @telusmobility over 2 hours on hold and troubleshooting only to be told there’s nothing to be done bc I haven’t wasted 2+ hours on more occasions to tell Telus their hub is ****