Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1V and V1Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 12/19/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AshPash2Lit Ash Pash (@AshPash2Lit) reported

    Trying to get through to @Rogers customer service is draining as hell. The call keeps dropping....ironically. @TELUS, what's up?

  • sharkfists Max Loy 🦈✊ (@sharkfists) reported

    still trying to get my meds refilled. poked at @telus's option, but soonest appointment is basically august and my emergency supply isn't going to last that long

  • equidemm Michaela 📸✨ (@equidemm) reported

    I’m with Telus, my mum is with Bell, but we’ve both been having such bad issues when making phone calls, whether it’s FaceTime audio or actual calls, since the outage.

  • Towelie_is_back Towelie (@Towelie_is_back) reported

    @MobileSyrup As if Bell and Telus never do any maintenance 🙄

  • JenniferLh1234 jennifer L hatcher (@JenniferLh1234) reported

    November 2021 made me sick and I went to the hospital and why I rented the place is to not have problems but yet I did. Considering I am not the type a person to murder people as I been watched. Ever since my frist telus sin card got stolen as front property tenants bf did it.

  • psxo_sierra Sarah (@psxo_sierra) reported

    I’ll tweet ever day of my life that @TELUS @TELUSsupport has absolutely garbage signal in my neighbourhood. I use Facebook messenger to make phone calls on wifi now so my phone plan is useless. Hundreds of dollars a month to not be able use our phones as phones.

  • adasound_io Sagebrush is Adasound is Patchbay (@adasound_io) reported

    Inspired by a recent visit to the homes of two separate family members with new security camera systems: "How @telus could be forced by #canadianlaw to run its very own #ipfs pinning service with user-level #encryption"

  • MeanMrWolf MstrWolf (@MeanMrWolf) reported

    @TELUS @TELUSsupport up until today I’ve been very happy with the service I’ve gotten while switching from Rogers. Bit waiting on hold for AN HOUR to activate a SIM is insane. If this is how the EPP/Concierge service is handled, I’d hate to deal with regular support.

  • parismarx Paris Marx (@parismarx) reported

    @skogsdyr_ this is why even the sask party can’t manage to privatize SaskTel! though it’s sad manitoba and alberta got away with it — and certainly didn’t help their people. MTS is now part of Bell; AGT became Telus when it was privatized, then acquired Ed Tel and merged with BC Tel

  • d_esiree_______ freelance cyberbully (@d_esiree_______) reported from Vancouver, British Columbia

    In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.