Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 12/05/2023 03:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (9%)

    TV (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: West Kelowna, Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaWest Kelowna Phone
CanadaKelowna E-mail
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna Phone

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • JayCooperBell Jay 🔔 - (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • CaitWills Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    TELUS mobility is the most rudest and hardest to work with as a business owner I would think they for one be understanding but no they rather see your family business be nothing then to help for shame

  • ScottBeazley Scott Creasie (@ScottBeazley) reported

    Multiple interactions with @TELUS @TELUSsupport with no resolve to my issues. Disgusting way to treat a customer of 15 years.

  • PhDCritical Dr. Critical Thinker (@PhDCritical) reported

    @TELUS @TELUSsupport Your service sucks. I have a business line. a few days later its not working. Your support doesn't work. IT ASKS ME TO CALL IN. HOW CAN I DO THAT WITH NO PHONE???? What incompetency is this?

  • hussain1048576 Hussain Chitalwala (@hussain1048576) reported

    @TELUS @TELUSsupport What’s the point of a chat box that jumps up in number multiple times after counting down to 1?

  • d_a_n_i_t_s _d_a_n_i_t_s_ (@d_a_n_i_t_s) reported

    @DrJenGunter We have Telus but are probably switching to Shaw. Telus has better service than rogers where I am (bc) but they are all $$. My friend has/likes Fido but not a big data user…

  • kristafriesen Krista Friesen (@kristafriesen) reported

    @Rogers I later had @TELUS come install a service and they were able to repurpose existing outlets to avoid drilling holes in the side of my house. It would have been appreciated if Rogers had contemplated that idea first.

  • GaLAxyStARrSs 👽 (@GaLAxyStARrSs) reported

    @TELUS You charge 90$ for basic phone service! your not a friendly company at all!

  • muttman3420 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿Muttman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦 (@muttman3420) reported

    @TELUSsupport @TELUS Wow! Please explain to me why I have to wait on hold for more than two hours to discuss an issue that YOU caused? This isn’t the first time either!

  • PaulWestenberge Paul Westenberger (@PaulWestenberge) reported

    @Type1Liz We have Telus. Never gave us any problems. Last fall they dug up my lawn and directionally drilled a fibre optic line to our house. I honestly don’t know if we’re using it as the bill is still the same and we found the streaming good to begin with. We don’t game etc.

  • wealthbuildin15 wealthbuildingdad 🇨🇦 (@wealthbuildin15) reported

    @Brittonnorth @AdultingIsEasy And Telus has never even offered to buy me a drink before screwing me monthly.