Telus Outage Report in Kelowna, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kelowna come from postal codes V1Y and V1X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (56%)
-
Phone (19%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (4%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
Internet | |
| Kelowna |
||
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ayasita
(@Ayasita5) reported
@TELUS what the heck is going on??! No service all day? And not a single update
-
Jackie Olive
(@olive_jackie) reported
@TheoWerewolf Well if this is how the Roger’s/Shaw merger works…we will be canceling 15 years of service next week!!!! Shaw has been without any service for more than 10 hours with nothing other than “our technicians are working on it”. Future is looking friendly TELUS
-
Chango
(@CiliegiaPi) reported
I have been on the phone and online with your customer support over the past week for approximately 15 hours while being passed around from department to department. No managers are available. @TELUS
-
BahasBola
(@MYBahasBola) reported
@rizalhashim_ @aminfuad_10 Memang kena telus dan jujur. And with the rampant and shameless occurrences of dual contracts, salary cap doesn’t seem to be the most amicable solution.
-
seriously.
(@Onebadmum2) reported
@TELUS it's a lot disgusting that you are pimping purchasing cyber security. Wtf am I paying you for already?
-
Chango
(@CiliegiaPi) reported
@TELUS I ordered the services on March 14, 2023. It is still unresolved. Only half the service was installed, cancelled the other without informing me. All Telus managers are in "Meetings". This is a business line. Unacceptable!
-
Advanced Hali-bot Swarm
(@ladyheatherlee) reported
“How about Sunday?” Uhh…that’s Easter. “Well, we work holidays.” Yeah, that doesn’t mean I want to share my holidays with the Telus guy. Like wtf is happening. WE HAVE AN APPOINTMENT.
-
Highlanderafc
(@highlanderafc) reported
@TELUS your communication network is going backwards not forward. Will be switching cellular cause i get no service in certain areas of sw Ontario
-
Donkey
(@Donkey11696224) reported
@TELUS Honest to god can you fix my internet connection in south surrey!?! It’s been down since the middle of the night and it’s @TheMasters weekend! I pay $230 a month for internet, basic cable and sports channels for this service?! Seriously.
-
Melissa
(@Mel_17) reported
@buoyantbabe @TELUS Lol. The worst