Telus Outage Report in Kelowna, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kelowna come from postal codes V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (11%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Lake Country and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Lake Country |
Wi-fi | |
| Kelowna |
Wi-fi | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
-
SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
-
Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
-
Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
-
Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Janna
(@cdnrx) reported
so I just moved our family mobile phones from Telus to Shaw. 4 phones. Saving $190 a month. 2.5 times as much data. I've been wanting to leave Telus because of Babylon Health and other crap in AB.
-
Commissioner Miner
(@fanCRTCProfling) reported
Still a lot of people in the Telus forums who "suddenly" lost service. #CRTC ¬¿¬
-
Duffmansteve_
(@duffmansteve_) reported
@koodo It’s Telus/Koodo on the same network with there cell tower but Telus have smart watch for while now but Koodo don’t have they out bc they not on networks yet ???
-
Erik
(@gd6noob) reported
@TELUS @telusmobility When will Richmond, BC residents get 5G for mobile service?
-
Carving ******** 🇨🇦🇺🇸🌱💨🎿
(@JamesSeldon) reported
Interesting experience with Telus contractor today. Internet outage, turns out to be planned work. No notice, missed a call yesterday. No VM. Technician told me I 'should have picked up'. Explained my wife works from home. No sympathy. Very rude. Wouldn't give name or ETA.
-
kaitlin
(@KaitlinRilee17) reported
@TELUS yo why do i not have service for the last 20 min?? this tinder guy is gonna think i’m ignoring him. YOU ALWAYS LOSE MY SERVICE AT THE WORST TIME
-
Kathy Hammond
(@katastrophes) reported
@tanis_em @TELUS We got a more local company (rural net then village net) to put their internet tower on our property. Not as powerful as the big guys, but we get better service than the big guys could give. Might be worth a look.
-
Anne Karczmarczyk
(@AnneKarczmar) reported
@TELUS @telusmobility @TELUSsupport needs to seriously revisit their towers & give rural Ab the service they deserve. We have businesses, homes & at home learners depending on it! I have been a customer for 15+ years and am only asking for what our metro neighbours enjoy.
-
ρєαяℓ💿
(@pearlsonally) reported
@TELUS customer service is beyond right now, I’m just asking questions to see if I want to go with this provider and just 🤩
-
Rire
(@ejrsuperstar) reported
@TELUS knocking on our door two days in a row to try to sell us things DURING A PANDEMIC is not a good look. I will never go with Telus products because of this behaviour, you've lost any potential business for this move.