Telus Outage in Kelowna, British Columbia

@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

@rkcomedy @TELUS To bad I missed out,next time😒

@DocJelly @TELUS Unfortunately I cannot convince the old folks to give it up and switch to a better provider. I would NEVER have their services in our house.

@MickeyCooke2 Call tech support they do better customer service at TELUS

@TELUS @TELUSsupport 3 days, 4+ hours on the phone (3+ on hold) and still a customer service nightmare. Goodbye Telus, hello Shaw for both our households.

@TELUSsupport is the support system overwhelmed? Spent 1.5 hours on gold to talk to a real person, yesterday. Chat had a 40 person wait line and the telus store couldn't cancel an acct and give us the credit we were owed. Great way to spend holidays

Hour and a half later and I am done... @TELUS @TELUSsupport what a long wait for a simple solution. Overall happy with the results but shouldn’t have had an issue in the first place

1:10 and counting @TELUSsupport @TELUS, my inquiry is simple and should’ve have been a problem in the first place. WTH

@TELUSsupport @TELUS What’s the deal with waiting OVER AN HOUR on hold for two days now?!Also, your hold music is in serious need of an update. This is terrible customer service guys. Thinking it’s time to switch providers.

Just found out that Telus Optik has a porn category! Now I can feel like a bad hotel guest in the comfort of my own home!! #whoknew #technologyisgreat

Bloody #Telus internet not working AGAIN. Forty minutes on hold listening to a recording saying my call matters. Right. An hour later and still no internet.

@globalnews Has anyone decided to start a class action suit on Telus for the email outage. I will be on that instantly. DM me if you do. Day 9 of no email. Disastrous. #telusemailoutage #whowillpay #telusemailissues #telussupport #telussupprt #telus

@PennyDaflos @TELUS @CTVVancouver Has anyone decided to start a class action suit on Telus for the email outage. I will be on that instantly. DM me if you do. No email since aug 14 at 1:35. Disastrous #telusemailoutage #whowillpay #telusemailissues #telussupport #telussupprt #telus

@LesliBoldt @KenCoach Has anyone decided to start a class action suit on Telus for the email outage. I will be on that instantly. DM me if you do. No email since Wes the 14 at 1:35. #telusemailoutage #whowillpay #telusemailissues #telussupport #telussupprt #telus

@MicronComputing Has anyone decided to start a class action suit on Telus for the email outage. I will be on that instantly. DM me if you do. #telusemailoutage #whowillpay #telusemailissues #telussupport #telussupprt #telus

@PennyDaflos Has anyone decided to start a class action suit on Telus for the email outage. I will be on that instantly. DM me if you do. #telusemailoutage #whowillpay #telusemailissues #telussupport #telussupprt #telus

Has anyone decided to start a class action suit on Telus for the email outage. I will be on that instantly. DM me if you do. #telusemailoutage #whowillpay #telusemailissues #telussupport #telussupprt #telus

@TELUSsupport @Kassquatched @SteffenyM @TELUS i called support and they rebuilt my account attempting to fix it and now I can’t even log in to any piktv app 🙃

@TELUSsupport When we’re watching shows on the AppleTV, the picture quality downshifts throughout the show because of poor bandwidth. But sure, it’s because there’s a Kindle in the bedroom that is showing its screensaver while connect to WiFi and not just crappy Telus service.

@asisports Completely inconceivable!!! Time to move to #shaw because @TELUS can’t even fix their own technical problems... mind blowing.... I stand with you on this buddy!!!!

@journeydan @TELUS I wonder if Bell will ever do it instead of the crap Samsung version now.