Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1V and V1Y.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
City | Problem Type | Report Time |
---|---|---|
Kelowna | Wi-fi | |
Kelowna | Phone | |
Kelowna | Internet | |
West Kelowna | ||
West Kelowna | Wi-fi | |
West Kelowna | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Jay 🔔 - @mastodon.social/@jaycooperbell
(@JayCooperBell) reported
from
Kelowna, British Columbia
@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Hartt MD
(@Hartt_DJ) reported
@EveryAlbertan @youseepeeYYC UCP’s inept MoH Shandro asked AB MDs to agree to deal where Telus Health & Maple by SDM came out of a fixed Physician Services Budget. UCP pretend to contain costs except when giving 💰💰for vastly inferior service to UCP corps. MDs of course voted against this. #FiretheUCP
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“Un-Albertan” “angry voice” Cougsta 🐧
(@cougsta) reported
@MaggieGranny No, Bell. Sounds like the people with Telus are having the issues.
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truthteller
(@xyz57576262) reported
@miket136 i wondered that too but i am on slow speed and telus f@cks up and barely gives me one bar at least once on slow speed.
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Telefragged by Urianger
(@KiRA_PNW) reported
I love Telus having people sit on hold for 6 hours just to tell them they'll fix their internet in a few days when they get around to it
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Norma Jane
(@jspackma) reported
@PaulCha94025901 seems to be a telus issue.
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🌿k𝒾𝔪βεгℓ𝕐 𝐩є𝕥є𝐫s🍊#NoStanForTrudeau
(@savoirfaire_2) reported
@Crof Telus wi-fi network & JUST specifically the *Twitter App* was inaccessible between 4am-8PM -- What were they "tweeking" I wonder?🤔🤨
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🇨🇦Stephanie🇨🇦🌿💨
(@deJager420) reported
@thecareyWo Okay, So it is a Telus issue,.
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Claire
(@c1aireify) reported
Hi @TELUS thank you so much for disabling our optik account 2 weeks early before our move. It’s so nice to come home to a house with zero internet, zero cable, and no customer service to help us until the morning.
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Danny Levinson
(@DannyPicolina) reported
@Neil_Zee Seems it was down for telus/koodo users in western Canada. Using a VPN was a workaround.
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Comrade 💎 ✋
(@aleksic) reported
@JoelTeeling @TELUS In mt neighborhood it's the opposite. Shaw is down all the time and more expensive.