Telus Outage in Kelowna, British Columbia

@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

Switched to Telus today, Worst decision of my life

Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

@TELUS is the worst to deal with! Might as well move to bell.

Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

@TELUS 1:15 mins on hold. Incredibly horrible service.

It's odd that my @TELUS internet goes to ****, and then magically they call to offer a service upgrade, or in today's case, a WiFi extender. Without me calling @TELUSsupport first.

@Lynda_Katerra Be lucky you don’t live in Canada and have Telus. Worst internet/phone service ever. We like to say, “Telus how much it’s a rip off”

Brutal calling @TELUS for literally anything. Legit I want to set up new accounts and give you money and you had me on hold for 40 minutes and transferred me to 3 different people that couldn't help.

@TELUS its great when you shut off our internet with no notice! And now it can take up to 24 hours to come back absolute trash service!

@TELUS One of your store managers is promoting an anti-mask rally and posting on social media to encourge people to NOT wear masks. Bad look for the company.

@TELUS Just recieved a special offer email from you for being a "valued TELUS customer" with a link to a page that said "there are no special offers for you at this time". Been a "valued customer" for 9 years but haven't once felt like it, probably time to switch companies

@RainyFnx @Zimmyfn I have Telus but wtf is fiber

@TELUSsupport Ok, thanks. No, not a customer of Telus.

@TELUS why is my data so slow it is causing my live stream to watch to buffer and this is the fourth day it has happened