Telus Outage Report in Kelowna, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kelowna come from postal codes V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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WhiskyTangoFaded
(@whiskeyfated) reported
@BestBuyCanHelp @BestBuyCanada I have a contract, with telus. The issue is not being able to talk to anyone at your stores You have a policy that doesnt allow people to call and find information Has to be online Worst customer service decision yet
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Michael Yanko 🇺🇦
(@Yankoster) reported
@TELUS @TELUSBusiness @TELUSsupport Is having a complete outage at least in Vaughan, ON not sure if it is country wide
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Mendicant
(@Mendicant27) reported
@CRTCeng I can’t believe telcos are now allowed to add a 1.5% credit card processing fee to their customer’s bill. Hearing that @TELUS is doing so when a smaller telco like @beanfield isnt, it makes me sick the CRTC lets big telcos stomp on Canadians to pad their greedy pockets
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ًًً
(@twistedleafs) reported
You cant make this **** up. I switch from Rogers to Telus after the 2 huge outages in the span of just over a year, and now a couple months into using Telus, TELUS IS DOWN 🙃🙃
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vancouveddy
(@vancouveddy) reported
@TELUS @TELUSsupport Our customer service policy is "**** you pay us". Stay on hold til you grow old and die.
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Julie:)
(@Hockeybabe3) reported
Anyone else having issues with Telus cell service this week?
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AQ 007
(@AbuFish007) reported
@TELUS Your customer service being overseas is a really big inconvenience. The operators are super slow and don't know the answers to common questions. They need to put me on hold for 7 mins every time i ask a question. Your wait time are exceedingly long due to this.
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AQ 007
(@AbuFish007) reported
@TELUS 2/2 You are charging premium pricing in CDN for below-average customer support. If you were to charge us in PHP I would be a little less frustrated. Find a solution to this massive problem. I can only see your company losing customers if it's not fixed.
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Duncan
(@iusduncan) reported
@TELUS making a customer wait on hold for over an hour to get a Telus mistake corrected is completely unacceptable. Time is money Telus!
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Jacqui Chesterton
(@jfranceska) reported
I become some kind of Hulk, not of the she- variety, when I have to talk to Telus sales people on the phone. 100% reptilian brain. They should do studies on the effect of customer service calls on stress hormone levels.