Telus outages and service status in Kelowna, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Kelowna, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (50%)
- Phone (50%)
The latest reports from users having issues in Kelowna come from postal codes V1W and V1V .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna, and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna
|
Phone | 12 days ago |
|
Lake Country
|
Wi-fi | 28 days ago |
|
Kelowna
|
Wi-fi | 29 days ago |
|
Kelowna
|
Phone | 1 month ago |
|
Kelowna
|
Internet | 1 month ago |
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Kelowna
|
TV | 3 months ago |
Community Discussion
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Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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blakeloudoun (@Blakesunn00) reported from West Kelowna, British ColumbiaSwitched to Telus today, Worst decision of my life
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Social Media Setup/Design (@brandstigator) reported from Kelowna, British ColumbiaInternet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Sébastien April (@SASgrafix) reported from Kelowna, British ColumbiaOk... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Cate Eales ☕ (@catester) reported from Kelowna, British Columbia@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British ColumbiaI just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia@TELUS is the worst to deal with! Might as well move to bell.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Williamduke (@William55412179) reported@TELUSsupport just received work support ever new to telus looking to move two phones don't think I ever well after this chat. horrible wanted to put more for my new phone , no such thing
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Don 🇨🇦 (@Bioguy099) reported@SPhillipsAB @TELUS @telusmobility My family has used them all at some point. Sadly, they all have the same customer service. Wish I could pass on a recommendation.
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Brenda Krokosh (@BrendaKrokosh) reported@SPhillipsAB @TELUS @telusmobility I’ve never had any problem with Telus. Anyone can have an off day. One experience shouldn’t determine how you feel about a company. I bet they’d make it right if you let them.
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Karen (@Musicopia) reported@SPhillipsAB @TELUS @telusmobility I’ve loved the service from Virgin. I’ve been with most of the others - except for Freedom - Virgin Canada has treated me better than all of them combined!!
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Sean Fordyce (@seanfordyce) reported@CRTCeng What are you going to do now that they all did not bother? Telus did not even advise their tech support and cust service that people would be calling. It does not exist. Customers can leave if they want as competition doesn't have it either. Everyone laughing at CRTC.
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Jordan Harris (@the_jordawesome) reported@distinctivename @johnsonave I came to echo the Ubiquiti thing. Everything on my side of the Telus modem is UI gear, and its been great so far. I went incrementally, from router, to APs and now cameras. It can even automatically reboot the modem if the router detects the internet is down.
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#loveissweet (@MCsoprano) reportedWhen Telus reps on the phone don’t have a valid reason, they just hang up the call. Why tho?
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Vince (@in_Vince_ible18) reportedSince @telus updated their infrastructure in my town my phone is worse. Slower loss of service. It’s pretty brutal
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Lee Francis (@yegronin) reported@SPhillipsAB @TELUS @telusmobility Add another vote for Virgin mobile. Bell network but cheaper and with better customer service.
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Sean Fordyce (@seanfordyce) reportedOn Telus but can see other carriers not putting it on websites. Had tech support confirm it does not exist on Telus except for the Google pixel. And tech did not even know about it before I told him. Clearly they are not afraid of CRTC?