Telus outages and service status in Kelowna, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Kelowna, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (50%)
- Phone (50%)
The latest reports from users having issues in Kelowna come from postal codes V1W and V1V .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna, and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna
|
Phone | 12 days ago |
|
Lake Country
|
Wi-fi | 29 days ago |
|
Kelowna
|
Wi-fi | 30 days ago |
|
Kelowna
|
Phone | 1 month ago |
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Kelowna
|
Internet | 1 month ago |
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Kelowna
|
TV | 3 months ago |
Community Discussion
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Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Sébastien April (@SASgrafix) reported from Kelowna, British ColumbiaOk... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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blakeloudoun (@Blakesunn00) reported from West Kelowna, British ColumbiaSwitched to Telus today, Worst decision of my life
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Cate Eales ☕ (@catester) reported from Kelowna, British Columbia@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Social Media Setup/Design (@brandstigator) reported from Kelowna, British ColumbiaInternet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia@TELUS is the worst to deal with! Might as well move to bell.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British ColumbiaI just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lacey Liscoumb (she/her) 🇨🇦 (@TechnoMistress) reportedWow, @ADT alarm service sucks since @TELUS took over. 2+hours on hold trying to get through to someone, and then the first technician they can get out (just to change a freaking battery) is next Friday. Never had this problem before.
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Kerry Flese (@renslip6_6) reported@TELUSsupport On the 2nd call was told the shipping order was never sent, so bill would be corrected and devices sent out. Over a week later, still have not seen a device or heard from an installer. I cannot be on hold for another hour, can Telus please call or email me?
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🔥 (@hyperconvexity) reported@TELUSsupport @TELUS Hi - SMS messages are arriving very delayed and only intermittently to my phone. Yesterday, I received them in bulk since Saturday; this morning I sent myself a test SMS and it took >10min to arrive. Can you guys fix this somehow? :(
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Steve Hoyland (@sgtbeans5550) reported@TheBarrettTeam1 @AnthonyLacavera I was with bell for over 30 years they didn't care that I was canceling went to Telus not one problem yet and cheaper
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Mark Innes (@LandmanMarky) reported@AnthonyLacavera Carriers have saved piles of $ over the years (telus and bell network sharing plus big decreases in carrier workforce) and that hasn’t translated to lower user costs. Combining companies won’t help end users. Carriers all about lowering their costs and increasing their profits.
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Sara (@starkinly) reported@extremeXmetal Where I am it’s literally only service for Bell or Rogers. If you’re on another network, you’re struggling to get bars. A guy came to fix the tractor and couldn’t get enough signal to call his shop, he’s on Telus. It sucks!! I hate the big 3.
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Cyril (@cyrillopezyahoo) reported@TELUS OMG can’t believe Telus’ trickery. Says one can suspend service for vacation. I think so friendly . Almost done when agent says some conditions….” any offers and promotions will not be renewed “ WTF Strong arm tactics not on public site. Wow. Future is NOT friendly.
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yallternative (@shananaparton) reportedAfter waiting forever in a line at a @TELUS store to cancel my services I've been unhappy with, I find out their staff can't cancel services in store anymore and am now wasting my time again to speak to an agent over the phone. So happy I switched. Crazy!
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salu (@sunsetsalu) reported@s0phrosyne__ @TELUS Cancel your plan, you'll get a call back in a few days with a fire retention offer lol
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MJEGames (@MJEGames) reported@EricThe72645196 So we have actually at least started to address this issue: but You have to start realizing Bell/Rogers/Telus is telecommunications and not broadcasters. Though Bell media arguably does dabble in both.