Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1V and V1Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 01/01/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

  • MrAaronArcher 🇨🇦Aaron Archer🇨🇦 (@MrAaronArcher) reported

    @TrueNorthCentre Get Starlink and forget about the communist bell/ telus overpriced garbage.

  • CholakRosanna Rosanna Cholak 🇨🇦 (@CholakRosanna) reported

    @iceblueaccent Big issues is there is no spaces for criminals and not enough time in a day to deal with all, episodes are weighted by priority or not at all, security cameras help the crooks in some cases as have found here :camera not working when crooks at work twice Telus is a front...

  • ratscallionz_ jupiterio (@ratscallionz_) reported

    @MDuck2020 telus is a private company. they’re likely doing that to save their own asses if a customer uses them to do something illegal. my friend got scolded by them for downloading pirated software.

  • HYu629 Helen Yu (@HYu629) reported

    @TELUS can someone help to provide a wireless plan? I'm looking to switch from Rogers. I haven't receive a reply since this morning....

  • lauryburlock laury burlock (@lauryburlock) reported

    Customer interaction I just had. Customer: do you sell charging cords? Me: yeah, what kind of phone do you have? Customer: A telus Me: *blank stare*

  • CaitlinBaes keito_rin (@CaitlinBaes) reported

    @TELUSsupport I'm in Japan rn and still kept my telus plan for the #. BUT I keep getting charged for EASYROAM, when Im not even using my 2nd phone's data. This has happened several times, I tried virtual support, and no luck. Is there any way to this? Im really stressed.

  • deltadude3266 Cranky Case 🇨🇦 (@deltadude3266) reported

    @Telus you have provided rural BC with substandard and extremely “spotty” service! The rural area from Kamloops to Cache Creek is pathetic! In fact, you should be ashamed to charge the fees that you do. #CRTC #Canadian #cellular

  • Necro_Logically Rem (@Necro_Logically) reported

    @_TEIZA_ Telus and Bell can both get ******. And why tf you think I'm calling them out for not pushing back against this more? You don't know ****, Jack.

  • danclendinning1 Dan Clendinning (@danclendinning1) reported

    @TomTSEC I switched to Telus, no problems and much cheaper. 3 years ago they were double billing me for one phone. $7200 I paid them that year. Don’t want to pay, we cut you off. 6 months after I quit, sent someone to my house to resign me.