Telus Outage Report in Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kelowna come from postal codes V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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VaxHunterAB
(@ab_vax) reported
@scorpiomom1980 That's not right at all. Call 811 and explain. She's definitely allowed to get it. Someone at Telus had same issue and hadn't been updated on new policy.
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Mike
(@youngpuck) reported
@TELUS @TELUSsupport been a long time customer but recently moved to larger homes. After install and several support conversations our internet is still useless In most rooms. Tired of calling for help with no improvement, what’s next? #badsupport #telus #customerservicefail
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💵 VIBRANTDREAMER.COM 🔥✈
(@AVibrantDreamer) reported
@PassiveCndIncom It is a program called Virtual Intelligence Briefing (ViB) which is a B2B Marketing Service. To simplify, it includes joining seminars, discussions, writing reviews, etc. This Gift Card was for my 30 minutes phone meeting with a VoIP provider (used by Telus) called Ring Central.
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Common Sense
(@CommonSenseSoc) reported
wtf @telus @TELUSsupport ... this is like the THIRD time you have changed my IP... thanks for another 30 minutes of work to get my server to let me in, and once again forcing me to validate my banking login.. STOP ******* DOING THIS
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Linda
(@Therat4623) reported
@Shawhelp My wish is.....when watching Shaw on Demand.... For the pause function to work when I press the button instead of a pause before the pause, and a fast-forward/rewind function that works. I've never understood why this has never been addressed. Is Telus on Demand the same? 😠
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Anna Nicole Kim
(@szeljk) reported
second dose next thursday. gonna be great to cancel my telus contract after the 5G hits
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ReAnimateHer
(@ReAnimateHer_) reported
Horde we are supposed to be LIVE in 4 minutes BUT @TELUS @TELUSsupport decided to die for some apparent reason. Waiting on tech support to call back. Wtf Telus!!
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Snarf (Jon) Mason
(@snarfmason) reported
@srbaker @zoftie Telus only offers 75mbit ADSL to me. Yes 75. Not 3 digits. My ****** asymmetric cable modem is 100 up. Telus is 75 down. There's no third option. The telecom oligarchy runs the CRTC, so the market works apparently.
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brendajohima 💎
(@brendajohima) reported
@melsm57 @RussRichards9 Thanks for the RT on this. I appreciate it. @TELUS is ruthless in trying to illegally keep refunds/monies owing on an overpayment. They promised to return $125.00. Never has happened in MONTHS
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helen henderson
(@cbchelen) reported
I was the first mixed dose at Telus. Poor nursing staff thought tomorrow was the day it started so took 10 extra min to get permission from Edmonton. But it’s done! Incredibly fast at Telus otherwise.