Telus Outage Report in Kelowna, British Columbia

@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

Switched to Telus today, Worst decision of my life

Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

@TELUS is the worst to deal with! Might as well move to bell.

Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

@GraemePerrow I have a Telus Pik box because i have Telus internet and a lot of it is crap but the TSN app and the NLL games on it have been rock solid this season. And I’ve only had to login once.

Telus Internet & TV service in western Kitsilano has been messed up since at least 1730h. Web access has been painfully slow. TV has gone blank twice, and had to be reset. And Ottawa just approved another merger! GRRRR!

What is wrong with Telus TV & Internet service in western Kitsilano since at least 1730h today?

I don't care if @Rogers and #Shaw have merged. I would never go with them. I will always stay with @TELUS! Sorry to say, but their system sucks. I just remember when there was an earthquake or a power outage, Telus always worked, the other ones didn't.

I don't care if @Rogers and #Shaw have merged. I would never go with them. I will always stay with @TELUS! Sorry to say but their system sucks I just remember when there was an earthquake or a power outage Telus always worked, the other ones didn't.

Telus is soooo ******* *** omfg. I never thought I’d say this but I miss my Rogers service. This is nuts

@LeslieBall29 @Bell_Aliant Same thing happened to me when I canceled. Someone called me again later and asked me who I was switching to. I said telus and then she said that bells network has the better coverage. I just laughed.

@TELUSsupport Thanks! I called and negotiated a $45/month discount. I won't get too much out of that though as I intend to cancel my Telus internet by summer.

@telus worse company I wish I never switched over to you guys horrible service

been lagging almost every game for the past 3-4 days, **** telus