Telus Outage Report in Kelowna, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kelowna come from postal codes V1X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at Telus
Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
Internet | |
| Kelowna |
||
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kiefer Blaq 🇨🇦🍁
(@Kiefer_Blaq) reported
@KajCrypto Never use your SMS for anything. Block it out on Everything like Telegram, etc. Don't use it for 2FA. You can contact Bell/Telus/Rogers/whoever and ask them what they can do from their end. Everyone I know this has happened to said they just ended up getting a new number.
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Mr.Phil.in.Ottawa 🇨🇦
(@mrphilps) reported
@TheCandyShow @Bell_Support Dump Bell and go to @TELUS ! Telus has given me everything Bell couldn’t, service.
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Curt McNaughton
(@MdmCurt) reported
@TELUS we need to find a solution for smart hubs running off the Three Hills towers. Terrible service, can connect to Lte but absolutely no Internet. Can run on 4G at 3mbps off and on but $100/month times 2 services that don't work is getting expensive. Please help solve this
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viewfromright
(@myCDNview) reported
@NHLFlames @TELUS Oh great.I can show my kids how the pros can play and they can’t because the communist government says so. How can people just sit back and let this happen?Myself and thousands of others will never support the NHL again unless they say how wrong it is kids can’t play but they can
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Stephen Jarvis
(@Stephen86904665) reported
@TELUS Hell you cant even get good reliable network out to Victoria beach.
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Rick from Kamloops
(@RKamloops) reported
@TELUSsupport checking my first Telus bill and I’ve been charged twice for the one time connection fee. Need your help please and thank you
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Gerard Power
(@Bimmer633) reported
@SarcasticCan @kaythird Ubiquitous cellphone service is a joke in Canada. My area has really poor cell service. Bell, Telus and Rogers can’t seem to fix it. I think that they are waiting for 5G
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Austin Kersting
(@AustinKersting) reported
@TELUSsupport I’m having some issues connecting to internet, I can connect to my Telus hub through wifi just fine but there’s no internet connection, any ideas why?
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wear a damn mask
(@TooTall_Regehr) reported
@Pegger3D @brittdales Again, 5G home router is 5 GHz, 5G cellular network (Telus, Rogers, etc) is 5th generation wireless tech.
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Joe Martin
(@jamthefed) reported
@PrimeBane @danisu87 DM Telus support on twitter here to see if they know of anything. If you really need internet right now use a cell phone as a hotspot for your comp.