Telus Outage Report in Kelowna, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kelowna come from postal codes V1Y and V1X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
Internet | |
| Kelowna |
||
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Baron
(@bcspeechie) reported
My smoke alarm has been going off for 14 hours since 3 am!! My kids, cat and neighbours are miserable. I have called the tech support line @ADT @TELUS EIGHT times with promised reply, then no response and only get told they will be out to quiet in a week! Terrible service!
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Ali Aydin Karaca
(@_aa_k) reported
@TELUSsupport @TELUS In the first call Csr told me that normally Loyalty team can handle this issue but he gave me a favour and solved it his self. Actually couldn’t!! For the second month’s call Csr forwarded my call to Loyalty team and they apologized and solved asap!! ++
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Tyler Belanger
(@Tibbzzyy) reported
Thumbs down to @Tbaytel…went to port my numbers over to have internet and mobile bills together and they want a 400$ deposit per phone…guess my internet bill in good standing isn’t enough? Took my business elsewhere to @TELUS and had no issues
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Qaasim
(@Qaasim83176556) reported
@TELUSsupport @TELUS Account no: 39644307 I am not using your service still you guys send me a bill. Please close my account
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Ali Aydin Karaca
(@_aa_k) reported
@TELUS @TELUSsupport +++ after waiting over an hour with listening the announcement on the IVR. Really wonder what kind of theatre will be played this time!! It has being boring already. I’m really thinking to cancel all of my services!
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Jayson Merryfield @jaymerryfield@mstdn.ca
(@JayMerryfield) reported
@SareEmm They're my ISP here in Edmonton. Great service, the price is right, and it's not Telus or Shaw.
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Ali Aydin Karaca
(@_aa_k) reported
@TELUSsupport @TELUS ++ give credit in the current bill for my loyalty and patience and cooperation for this issue. And record a complaint for the before csr who couldn’t solve the issue. BUT old services remain exist and next month I get a bill for double charges! ++
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Detroit Lions Fan
(@DetLionsTweets) reported
@TELUS customer service suckkkkks @TELUSsupport
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Saahil Tuteja
(@saahil_tuteja) reported
@TELUSsupport Hi, I got a device from Telus and want to return it. The cust service rep on call told me I can return it in store but the people in store told me to do it over a call. Why is this so difficult?
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ViKing # Reserve
(@ReserveViking) reported
@TELUS @ExcellenceCan I will be ending my involvement with Telus as a result of your poor customer relations,corporate greed/generally having no integrity.Hows that upgrade working out for you?Driving customers away with poor communication and car sales tactics sneaking in a financial advantage.