Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
Internet | |
| Kelowna |
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| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Grey
(@greyrealestate) reported
Switched from @shawcable to @Telus after 35 years. Our monthly bills pushed to $300/m. TELUS promised lower costs/faster service. Now our tv shutting off every 15 min. TELUS was supposed to call me back after their IT guy couldn’t fix it remotely. May switch back to Shaw.
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daryl n cognito
(@darylcognito) reported
@theReal_KPHILL @MondoAlberta It was and Telus health is terrible for Alberta
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Xavier BourGOAL! szn
(@oilers_goat) reported
@kirsten__alyssa It’s weird to hear all these terrible Telus experiences. Been with them for 10 years and they’re still offering me discounts and free stuff.
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Max Power
(@BigNasty6oh4) reported
@RealMikeVersace @BrowntoBure Dumb question:Do you have to be a Telus customer?
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Shadystate
(@ShadyState) reported
@kirsten__alyssa Wtf! Telus just stormed into my house and kicked the **** out of me! On the way out they told me my bill was increasing again
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Moostical
(@monstarmoose) reported
@TELUSsupport I have been a telus customer over 6 years, My rural internet service has been around 1mbs download, my plan is 25mbs. I have made multiple attempts to reach support to resolve my terrible service. Spending 6hrs on hold with zero solutions. Is #starlink my solution?
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Canada Nurse RN
(@CanadaNurse14) reported
@TELUSHealth can you pls assist? I had an appt last night no phone support available my RX didn’t go through to the pharmacy and still nobody answering the phones at Telus Health
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Elliephantasm
(@indigophantasm) reported
@cityofcalgary One of your garbage trucks snapped a wire in my back alley, causing me to lose internet. Good job guys. Utter waste of my time having to arrange Telus to come out twice plus I had to deal with all the logistics of tech support. I hope Telus charges you dbl.
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Ky
(@Ky18762182) reported
called telus and informed them I was switching providers. They offered something called the "simple switch" where they contact my current provider and cancel for me. They also took care of my final bill with Shaw. Thankyou telus!
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E-Comm 9-1-1
(@EComm911_info) reported
.@TELUS advising service disruption impacting some landline/cell service in Spences Bridge area. #TELUS techs investigating. Life-threatening emerg? Dial 911 in case service avail. No service? Head to doctor/police/fire dept if able. Info @TELUSsupport. #911BC