Telus

Telus Outage Report in Kelowna, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Kelowna come from postal codes V1Y and V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 12/05/2025 18:35

December 05: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MaudeWasTaken Jeff 🌸 (@MaudeWasTaken) reported

    I just got a verify you’re not a robot on my ******* LTE. Why ******** do I pay money to be asked if I’m a robot due to high traffic on your network? Telus man... 🥴

  • Andrew_Livi Andrew Livingstone (@Andrew_Livi) reported

    @moirarvane @MakingLaurie I've had Telus for 2.5 years, and I've never had an outage, and only have had to reset my modem maybe twice? Top notch service.

  • DowserDave Dave Bowes (@DowserDave) reported

    Telus network went down today bricked my phone and I felt more alone than I've ever have before.

  • erincourtneyrdr erincourtneyrdr (@erincourtneyrdr) reported

    @TheoFleury14 It was super weird. I've never seen my Telus phone display that msg in 7 years. I'm on Calgary.

  • SpeakUp407 MandelaMushroom 🐘🇨🇦🏳️‍🌈🐾🐺 #CanadianFirst (@SpeakUp407) reported

    @NickoAndFriends @UCPCaucus Babylon/Telus mass advertises on a wide variety of online sites - even my online scrabble for **** sake!! I take pleasure in always rejecting these ads and giving toilet bowl rating when possible.

  • Pinchasr2377 Pinchasr 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🎮 (@Pinchasr2377) reported

    Benefits of having @Rogers as a cell phone provider... Not having network issues like Telus!!!

  • ClaudiaBDesigns Claudia B (@ClaudiaBDesigns) reported

    @TELUS @TELUSsupport is service down south of Calgary too. Sort it out!!!

  • vfxdee Dee (@vfxdee) reported

    @kateesackhoff At least you're not with Telus up in Canada. Their horrible customer service is legendary up here.

  • CroftRene Rene Croft (Czerwinski) (@CroftRene) reported

    @TELUS live chatted with TELUS Mobility today for over an hour, first thing he says is give me a number that I can call you back if disconnected. Well thanks Richard chat stream goes down, no call back😡

  • VILifeCoach LizMiller (@VILifeCoach) reported

    @craigjesske @TELUS @TELUSsupport My calling capabilities were down on Victoria BC but are working atm