Telus Outage Report in Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kelowna come from postal codes V1Y and V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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insulatoress
(@insulatoress) reported
@elks @TELUS "Found it guys!!! The Franchise management and customer service has been located!!"
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EENYAVS1
(@eenyavs1) reported
@elks @TELUS This season been upside down
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Linda Garvin
(@lkgarvin) reported
@TELUS Great to know I can cancel. Very disappointed with Pic TV. Service is hit and miss. Can’t get the channels I want. I’ll be switching to Shaw. Too bad there’s such poor choice.
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Jee Off
(@Geoffers84) reported
@ShawInfo shocked to learn you won’t match a Telus offer for a loyal customer.
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Marissa G’Loewen the Dark 🎃
(@stuporstar) reported
Alright Team. It’s been over a decade with @Rogers. I can’t seem to get their site to work and their chat help is no go. Is there any hope for others out there? Bell? Telus? Haaaaalllp
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Carley
(@h3rzeleid) reported
@TELUS how do I file a complaint about the absurd customer service I have just received? Specifically, my online order being outright cancelled, without me being contacted first, because there was a technical glitch capturing my card information at the time of payment??
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Shawn King
(@ShawnKing) reported
@Dickens638 @TELUS I get lags and stops *frequently*. I thought it was my crappy 10Mbps speed…”good” to know it’s just the typical crappy @Telus service. :(
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bren (Bear) 🐻🍁
(@spikestabber) reported
@DrJacobsRad Bell & Telus are only two different entities in corporate name only, they share their network at the hip also. Just a ruse to make it still appear that competition exists in Canada.
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Heber Nunes
(@0x86DD_) reported
@TELUS you are double charging my account for the last 2 months. I’ve spent over 3 hours on chat and phone trying to resolve the issue. Your loyalty team didn’t call me back and even worse they dropped my call. Been a loyal customer for over 4 years! @TELUSsupport #telussucks
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Marlo McAdam
(@MarloMcadam) reported
@TELUSsupport another day another terrible experience with my @TELUS cable. A living nightmare. Endless hours spent troubleshooting with no solution. Only had for 2 months and have never gotten through a week without issues. #torture