Telus

Telus Outage Report in Kelowna, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Kelowna come from postal codes V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 03/26/2026 23:10

March 26: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Lake Country and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaLake Country Wi-fi
CanadaKelowna Wi-fi
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna TV
CanadaWest Kelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnEThibeau John Thibeau (@JohnEThibeau) reported

    Anyone else on the @TELUS network get completely disconnected? Gonna try a restart @TELUSsupport and see if that fixes it.

  • Gwensday3 Gwensday (@Gwensday3) reported

    @SoniaFurstenau @bcndp I've used telus online Dr's for over a year and never been charged anything. Prescriptions, tests and follow up all free.

  • fridayracket High Fiving the Sixth Extinction (@fridayracket) reported

    Telus isn't even good at phones, the thing they're supposed to do, having a hand in healthcare for a fee is...uhhh mildly terrifying Could be worse I guess, could be Bell. But only a small difference, like between stepping in **** or having it thrown at you. Either way, ******.

  • angd angd (@angd) reported

    What the heck is going on at @TELUSsupport tonight. An outrageous $1000 unknown charge on my bill. The my Telus website is down. I have been getting weird run around on the phone. Have they succumbed to the full moon or something.

  • AnnGrahamWalker Ann Graham Walker (@AnnGrahamWalker) reported

    @A_MacLeod_Tyee @SoniaFurstenau There are two services:Telus MyHealth the virtual service which is covered by MSP and Telus Health, a boutique private health care that costs about $4500 per adult, $800 per kid and $1500 per adolescent, per year. Right now the only place you might find a doctor.

  • LSKinYYC Larry Kozy (@LSKinYYC) reported

    Anyone received unsolicited charge ~ $48 on cell phone bill for "Application Purchase"? I called @TELUS yesterday, they said it was from Voxtel Services and to call them. Only auto message at Voxtel, doesn't allow to connect with customer service rep. Another scam, no recourse.

  • JeffBordenCPA Jeff Borden (@JeffBordenCPA) reported

    @kruselnicki @SoniaFurstenau @bcndp You see how that works? Government policy opened the door to privatization, and now we are on our way down a slippery slope. Now think about the cost of Telus health, and how many people can’t afford that = two tier system. That is not the “only viable option”

  • 73clw Connie woodrow (@73clw) reported

    @TELUS so disappointed in this company. Trying to move overs to this company and no one wants to help. Cust service is the worst!!!!

  • CaribooRD CRD (@CaribooRD) reported

    Possible Telus landline interruption in the Forest Grove area. Message from Telus - A logging truck has hit one of our poles in the Forest Grove area. We will be doing everything in our power to have people out of service for the shortest possible time.

  • MarioSuper007 Super Mario (@MarioSuper007) reported

    @oneplus Last OP9 Jan 2022 mega update broke many things chief among which was MMS. No amount of APN setting witchcraft solves the issue. When is the fix for this coming? Been weeks already.. On Telus in Canada.