Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 10/22/2024 18:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: West Kelowna, Kelowna and Lake Country.

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City Problem Type Report Time
CanadaWest Kelowna Internet
CanadaKelowna E-mail
CanadaKelowna Phone
CanadaWest Kelowna Internet
CanadaKelowna Internet
CanadaWest Kelowna Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rednor1 🍁🍁Ellie E 🍁🍁 (@Rednor1) reported

    @bobblesTSmith @LaureenHarper @jordanbpeterson My office is in a rural area in Abbotsford. Telus, Shaw etc WILL NOT bring fiber or anything else out here as it would cost them too much $$. Telus won't even fix our landline damaged from the flood, they are making people us cell service whether they like it or not. 😡

  • aimee93xx aimee🌻 (@aimee93xx) reported

    when telus calls you for the probably 10th time for home security and you tell them no again, and say I want my bill lowered because like I’m paying a lot and they hang up on you- guess I’m shopping around for a new provider come June!

  • kellyM1971 Kelly Mason (@kellyM1971) reported

    @LaureenHarper I have to do this soon. My current rural provider is slow, expensive, and since @TELUS bought them they throttle me to pathetic throughput. They were okay-ish when it was a small local co, but once bought, out they became terrible. Can hardly do a teams meeting…

  • MarinaGiacomin MARINA - Kick the tires & Light the fires!🏳️‍🌈 (@MarinaGiacomin) reported

    I’m on with Telus support. Seems we can’t make it receive calls outside the Telus network

  • DevistatR Penguin Partner (@DevistatR) reported

    @TELUSsupport @ckremidas Yes it's still broken on our 4 mobiles as of 1426. Can't make a call in or out of TELUS network. Data works

  • BERGHIEDUB BERGHIE (@BERGHIEDUB) reported

    @rp76net @chow_allan @LeafErikzen I pay for this PikTV service from Telus it's the most archaic piece of **** interface I've ever seen

  • HouckisPokisewx Brandon Houck (@HouckisPokisewx) reported

    Looks like there might be issues with cellphones this afternoon if you are using Telus.

  • YoungBuckFarms Michael (The Young Buck) (@YoungBuckFarms) reported

    @TELUSsupport network must be down in our area? I can't call out, but can send and receive texts. My phone will ring when someone calls me, but it hangs up on the first ring. I show 4-5 bars service. All three of our Telus phones seem to be affected

  • JulianneBeatty Julianne Beatty (@JulianneBeatty) reported

    Hi @Telus & @TELUSsupport any ETA on when Mobility Service will be back up in #CalgaryAB #TelusOutage I cannot access voicemail or answer and make calls on Mobile. Thanks! Area T2Y has been down since 10AM MST Today

  • invigilator4 SK Jo (@invigilator4) reported

    @DobieWyler Telus' official claim is "hardware problems" But with all these morons claiming grids will be going down and cyber attacks, you never know if some cheeto eating freak in his momma's basement saw it as a dogwhistle.