Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1V and V1Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 10/14/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: West Kelowna and Kelowna.

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City Problem Type Report Time
CanadaWest Kelowna Internet
CanadaKelowna E-mail
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • adamboyko adamboyko (@adamboyko) reported

    My @TELUS team is committed to giving back! We’ve been making the #FutureFriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in over 50 countries since 2000

  • MassMan44 MASSIMO MANDARINO🇨🇦🇮🇹🇺🇸 (@MassMan44) reported

    @gerrybuddy Roger's and I think shaw. But telus and bell do. Sooo painful to call them. Its terrible. I'm All for businesses doing whatever they have to make money, but when you're Goliath like they are, I'm sure you can afford $15/$20 hr to employ Canadians

  • once_a_rapunzel Adrienne (@once_a_rapunzel) reported

    This has been a bad week, but there has been a small mercy, and it came in the form of my cell phone bill from @TELUS - it's lower than it's been in well over 5 years (and not because I'm working off a credit). This is something I can be thankful for.

  • pentastich Jim Mayer (@pentastich) reported

    @DouglasBaer Note: I tried looking up a Verizon plan to prove compare with. We used Verizon when we lived in the USA. Verizon and Telus both have big networks and are basically evil. Also, Verizon's plan comparator was down, so they clearly have a LOT in common with Telus.

  • idkwatiamdoinn cheeto (@idkwatiamdoinn) reported

    @alextrauzzi @jakkuh_t @Ubiquiti Telus has symmetrical straight in house full fiber, no coaxial at any point that does 2500mbps up and down at the same time, no data cap, I pay $135/month after some discounts

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported

    @hitthepost @TELUS In my area the fibre runs in back alley on poles which then they run line in from in air. Which a bad install could be messed up by weather (snow) at connection point. Good support call help can look at connection from their side but not sure if it tracks history or just live.

  • thatisthepoint_ thatisthepoint (@thatisthepoint_) reported

    @LinusTech telus and shaw in my city is so ******* cancer. barely get 40 up 15 down on shaw and telus is around 15 down 2 up

  • _EmilioRamirez Emilio Ramirez |⛓ 🕸 (@_EmilioRamirez) reported

    @NHLFlames @TELUS tv the worst, can we get them off the helmets. My game feed keeps cutting out!

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    @p_barbeau @TuraEmanuela @DrKathleenRoss1 Sorry, I have to ask. How does Telus get away with charging service fees to access longitudinal care then? I don't get how they're allowed to do what doctors cannot.

  • MarvelAddictt1 Eissa H. (@MarvelAddictt1) reported

    @TELUS @TELUSsupport when will the internet be back this outage has been going on for hours.