Telus Outage Report in Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kelowna come from postal codes V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Wi-fi | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Creasie
(@ScottBeazley) reported
Multiple interactions with @TELUS @TELUSsupport with no resolve to my issues. Disgusting way to treat a customer of 15 years.
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NorEaster19
(@gsra2011) reported
@TELUSsupport Hi, I recently switched to Virgin mobile from Public mobile. I had excellent experience with Public mobile, I received much better plan with Virgin mobile. I hope would be offered a winback deal for me to come back to Telus to exp. the best customer service.
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Dan Hill
(@guru4pcs) reported
@TELUS why can't I order the Talk & Text 100 plan (as mandated by @CRTCHearings)? Phone sales person takes 30 minutes and keeps saying he is doing me a favor while trying to upsell me on a monthly plan then dumps me to customer support...
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Calgary K
(@calgary_k) reported
Communications companies, if you wanna lose a customer fast, maybe don't gaslight them with some crap about inflation when they ask for a minor price adjustment: you guys did just fine in the pandemic. Also doubly true if that customer isn't on contract. Bye, Telus!
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Métis🐾 💙🙏
(@m_larock) reported
from
Regina, Saskatchewan
@Bell finally stepped away from your cell service. Always nagging & restricting my account for the handful of times I went over $250 credit. Since what 2014? No appreciation for being loyal. Lisa was last insult! 3gb plan when upgraded, I didn't notice🤬 @TELUS 6gb for 17less🥳
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Jane Morgan
(@Jaanikka) reported
It's going to be a great day. Actual call: Telus Business(TB): "Could I speak to the person responsible for your internet service?" Me: "That would be Elon Musk" TB: "Great! Do you have a number for him?" Me: "No, but you can Google him." TB: "Will do. Thanks for your help."
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Pacificnorthwestkate
(@pnwkate) reported
@TELUSsupport @TELUS I came home from work to no wifi and find out my service is cancelled! How can that happen? Without even talking to me! All because new people moved into the flat downstairs I have no service! After 10 years and never missing a payment… beyond angry
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StonerDadYYC
(@StonerDadYYC) reported
@BeanBoBean I've worked in 2 unionized environments. 1st one was Telus. That was toxic AF, relationship (at the time, not sure about now) was broken and how mgmt treated employees was brutal. My current one is a lot less confrontational and has been good to us. You're right: good AND bad.
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ThatCryptoGuy
(@mrbitcoin101) reported
@TELUS On hold for an over an hour in counting. Worst company ever.
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Dani Finch
(@danifinch_) reported
@RogersHelps I had better customer service and more perks as a brand new customer to @TELUS than I’ve ever had in my 15 years at @Rogers. You’ve already lost me and I’ll be encouraging all my friends to switch.