Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1Y and V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 12/07/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • CaitWills Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • JayCooperBell Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Binny2109 Robyn Ritchie (@Binny2109) reported

    @telus you have my mobile, internet and tv service for 2 homes. You have raised roam like home to max $300 and you want to charge me 1.5% for paying with my CC. Time to push back. #telus

  • BrendaB63153826 Brenda Brown- Dog Pound North. (@BrendaB63153826) reported

    @elonmusk Hey Elon your Canadian Star Link is **** this week. I can’t hardly run your Twitter with it !!!!!!!!!!! In fact I had to use Telus to Post this😡😡😡🐄

  • markroseman Mark Roseman (@markroseman) reported

    Company that does the billing software we use in my wife’s practice bought by WELL Health. Could be worse (bought by Telus), but still… ****. Unavoidable, but this ongoing industry consolidation is not likely a good thing for doctors or patients.

  • PupKirby Kirby 🦫 (18+) (@PupKirby) reported

    Telus internet still down in north Burnaby after recent power outage ended.

  • RunHudi Hudi (Yehuda M.) (@RunHudi) reported

    Telus: cruel & predatory, a thread 🧵 Refugee neighbour is offered a free internet plan by Telus upon arriving in Canada. Of course, all the information was in English, and she never understood a single word. After two years the plan rolls over automatically to $75 a month. 1/6

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS can we get coverage underground with the sky train , when going underground near Columbia and new west area it goes dead and there’s no service

  • tiwari_shantanu #Shan# (@tiwari_shantanu) reported

    @TELUS @TELUSsupport what kind of techical support you carry not able to find the account what if any theft in the busines . Terrible

  • AloneDoughnut David Smith | AloneDoughnut (@AloneDoughnut) reported

    I was literally debating upgrading my @TELUS services this afternoon. Now my internet is down and their service office is closed and their AI is useless... @TELUSsupport any suggestions?

  • GordonPriest Gordon Priest (It) (@GordonPriest) reported

    Anyone interested in the fate of Liquor Stores should pay attention to SaskTel Mobility; Telus effectively owns the SaskTel Mobility Network, having paid for the recent upgrades to which it and Bell pay for priority access, 1/2

  • Lanakimfoan Lana Kim Foan (@Lanakimfoan) reported

    @TELUSsupport Power outage in Burnaby is back online around 9pm tonight but TELUS services (wifi/ internet) are not. Any resolution happening?