Telus Outage Report in Kelowna, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kelowna come from postal codes V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kenney’s RV Chauffeur
(@Edward_J_Se) reported
Jason @jkenney, I just heard RMWB’s Fire Chief describe the experience of young 911 caller getting passed around like it was a Telus service call. It’s enough to make a grown man cry. So I ask: What ******** is wrong with you and your spinner cabinet? #Alberta_Poli
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Kᴇɴ MᴄLᴇʟʟᴀɴ 🇨🇦
(@kenmc76) reported
Will @Telus or @Rogers pay early cancelation fees for people who are disgusted with @Bell 's latest actions and want to move over to their network? 🤔 #BellLetsCut
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Jeff just Jeff
(@jeffgerard) reported
@MissR_Jetsfan I was with Rogers for many years. Had no issues really. Just switched to Telus tho cuz of work deal and better coverage / speed. So far happy other than the lack of outgoing name display (but I think Rogers is the only Canadian carrier that offers it)
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Jay Cam
(@edmabca26) reported
@TELUS @Forbes Pretty bad on Telus' part......I ordered a new phone on Feb 4th (2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.
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Brandy Stanford 🇨🇦
(@brandymstanford) reported
@CompleteHkyNews I decided about 9 years ago Bell, Rogers & Telus were charging too much. Cancelled my home phone, went to Freedom Mobile & never looked back. For internet I chose Teksavvy, even for my gamer daughter its fast enough. We're still with them & happy customers!
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Joanne Chianello
(@jchianello) reported
@KatePorterCBC Coun. @Eli_ElChantiry Council moves a motion to waive road-cut permit fees in the rural area for Internet Service Providers ... while this might helpful for smaller ISPs, it also gives a break to Bell, Rogers and Telus. AND, it was only sent to councillors last night. #ottnews
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Robin Dupuis
(@RobinADupuis) reported
@Taramic81971890 @drMediaPro There are no good choices. Telus/Koodo network is good, customer service is good, but they're in bed with the UCP trying to privatize health care in AB & profiting from it.
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Niko
(@NikoTheBudgie) reported
@bobbyandlila Ive had zero issues with Rogers. Telus sucks. Shaw as cable is awesome. Dunno about phone/Freedom. Also...people never post good reviews. They will only post bad things. So its probably not all bad. Dunno if you have Koodo. But my mom uses it and says its awesome.
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rahim jinah
(@rjinah) reported
@HockeyDaveT Would it help if we all stopped supporting Bell. I will transfer from bell to either Rogers/Telus
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Jay Cam
(@edmabca26) reported
Pretty bad on Telus' part......I ordered a new phone on Feb 4th (2 week shipping) and already got a monthly bill on Feb 8th. Don't even have the ****** phone yet.