Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1V and V1Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 04/26/2024 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Wi-fi
CanadaKelowna Phone
CanadaKelowna Internet
CanadaWest Kelowna E-mail
CanadaWest Kelowna Wi-fi
CanadaWest Kelowna TV

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • JayCooperBell Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • CaitWills Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hartt_DJ DJ Hartt MD (@Hartt_DJ) reported

    @EveryAlbertan @youseepeeYYC UCP’s inept MoH Shandro asked AB MDs to agree to deal where Telus Health & Maple by SDM came out of a fixed Physician Services Budget. UCP pretend to contain costs except when giving 💰💰for vastly inferior service to UCP corps. MDs of course voted against this. #FiretheUCP

  • cougsta “Un-Albertan” “angry voice” Cougsta 🐧 (@cougsta) reported

    @MaggieGranny No, Bell. Sounds like the people with Telus are having the issues.

  • xyz57576262 truthteller (@xyz57576262) reported

    @miket136 i wondered that too but i am on slow speed and telus f@cks up and barely gives me one bar at least once on slow speed.

  • KiRA_PNW Telefragged by Urianger (@KiRA_PNW) reported

    I love Telus having people sit on hold for 6 hours just to tell them they'll fix their internet in a few days when they get around to it

  • jspackma Norma Jane (@jspackma) reported

    @PaulCha94025901 seems to be a telus issue.

  • savoirfaire_2 🌿k𝒾𝔪βεгℓ𝕐 𝐩є𝕥є𝐫s🍊#NoStanForTrudeau (@savoirfaire_2) reported

    @Crof Telus wi-fi network & JUST specifically the *Twitter App* was inaccessible between 4am-8PM -- What were they "tweeking" I wonder?🤔🤨

  • deJager420 🇨🇦Stephanie🇨🇦🌿💨 (@deJager420) reported

    @thecareyWo Okay, So it is a Telus issue,.

  • c1aireify Claire (@c1aireify) reported

    Hi @TELUS thank you so much for disabling our optik account 2 weeks early before our move. It’s so nice to come home to a house with zero internet, zero cable, and no customer service to help us until the morning.

  • DannyPicolina Danny Levinson (@DannyPicolina) reported

    @Neil_Zee Seems it was down for telus/koodo users in western Canada. Using a VPN was a workaround.

  • aleksic Comrade 💎 ✋ (@aleksic) reported

    @JoelTeeling @TELUS In mt neighborhood it's the opposite. Shaw is down all the time and more expensive.