Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 11/19/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet
CanadaKelowna E-mail
CanadaKelowna Internet

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IVofIV1 IV of IV (@IVofIV1) reported

    @AboutRogers @Rogers It wasn’t just yesterday the service is ok at best. This past week in general has been the worst. Worst move we made switching from Telus last year.. if it wasn’t for the phone deal we would nt have.

  • always90four Ryan Hank (@always90four) reported

    @GraphicComments I like this one. As a Telus customer and glutton for Canucks punishment I smile

  • DavidDpanders David Anderson (@DavidDpanders) reported

    @TELUS over an hour wait time for technical support right now, this is unacceptable. This isn’t the first time I’ve called either, technician did not fix the problem. I can’t even get through during my lunch hour. No callback option ...

  • wtfmargot WhatTheEff (@wtfmargot) reported

    @Tonygeheran @theJagmeetSingh Yeah we're SUPER interested in what the Chief Customer Officer - Telus Communications thinks about this. Telus surely has our best interests in mind and not their corporate bottom line 🙄💰

  • alyssaalyssa__ lyss 🖤 (@alyssaalyssa__) reported

    All you guys are talking about bell>Rogers or Freedom>Both but, if we’re being real, Telus has always been the real MVP. Best service AND customer service.

  • rajmanocha Raj Manocha (@rajmanocha) reported

    Usually great service with @TELUS but super disappointed with last couple of interactions. Maybe time for a change.

  • AlphaMurray Alpha Murray (@AlphaMurray) reported

    @jasonfherring Only if AHS maxes out 6000 shots at the Telus Convention Center today. If not, someone needs to seriously ask "why not?". We have a growing surplus of shots (now about half a million doses). If they're struggling because of staffing issues, that's negligence.

  • wtfmargot WhatTheEff (@wtfmargot) reported

    @Tonygeheran @theJagmeetSingh Oh lord. A canned response. If Telus (or any of the other major telecoms) was interested in customer satisfaction you'd be dropping your extortionate prices. But you're not so you'll try to interfere even more in government policy that would benefit all Canadians.

  • JamesF1996 James (@JamesF1996) reported

    @theJagmeetSingh Are you saying that Justin Trudeau is behind this like what are you even saying?? Also Telus wasn't down you moron

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝