Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1Y and V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 12/10/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tara__carroll Tara Carroll (@tara__carroll) reported

    @TELUSsupport Been on hold for 2 hrs trying to resolve a billing issue that should have already been resolved after multiple calls. What's the quickest way to contact telus which doesn't require me wasting more life?

  • BillDennis3 Bill Dennis (@BillDennis3) reported

    My god the Telus phone interface is the worst thing I have ever dealt with in my life. I just want to know how much the bill is.

  • Andrescht131 Alpha Ginger™️🦄🔥 (@Andrescht131) reported

    @PrimeBane The only issue I had was living in Banff Trail. I'd only have a single bar of service Downtown is much better, but seems the Telus network for the NW is pretty hit or miss

  • CreativeTroy Troy McNamara (@CreativeTroy) reported

    @TELUS I don't appreciate your sales reps consistently calling me trying to sell promotions and when I ask to be taken out of your database they hang up before I can even finish my sentence. @PrivacyPrivee #PIPEDA

  • jsam10983741 Frank Columbo (@jsam10983741) reported

    @okayestdentist @ShawInfo I’d a nightmare with Shaw. They signed me up for a service I did not order. Took countless hours to have the issue rectified. Shaw outright lied when I was speaking with them. These 3rd world telemarketers need to be held accountable for there actions. But is Telus any better ?

  • TopKatGlass 🌱 TopKat_GlassDragon 🌈 (@TopKatGlass) reported

    @TerrencePaul5 It is disgusting. Received text last week regarding Telus health - response given was that I would cancel my phone & all other contracts with them if I ever received another.

  • Letsgobrandeau1 Let’s go brandeau 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 (@Letsgobrandeau1) reported

    Wow telus sucks, I can’t believe these guys, they have spent a fortune creating hurdles for me to talk to anyone

  • LarryEdWoods Larry Edward Woods (@LarryEdWoods) reported

    @banjosworld @TELUS Probably a question for @Chris_Bittle since it was the federal government that allowed this fee. Chris can you help us out here?

  • KyleTravisCGY Kyle Travis (@KyleTravisCGY) reported

    @Rogers I’m a bell customer trying to come over to Telus. I have spent 10 hours, with 2 Costco visits, Walmart visit, 2 Rogers retail visits and they keep screwing up the EPP program! Tired again today and they canceled the account for a 2nd time, and still can’t get a phone!

  • ReaganPodelec Reagan Podelec🍁🏒 (@ReaganPodelec) reported

    @_KopaIa It's on the blackout channel tonight. I have it on 913 TELUS