Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1Y, V1V and V1W.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 03/18/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (9%)

    TV (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.

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City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna Internet

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • redwingsfan79 Chris (@redwingsfan79) reported

    Hey @TELUS I just want to say your customer service is the absolute worst!Bunch of rip off artists!! I’ve been with you for over 20 years and it disgusts me how I’ve been treated!! And btw, your buy it back program is a scam, and a rip off! You’ll be lucky if I stay with you!

  • Jack_Y_Zhang Jack Zhang (@Jack_Y_Zhang) reported

    So I looked up Telus' "Internet for Good" but the minimum 25mbps service can't be upgraded to 50mbps, nor can you add Optik TV to it. Starlink it is I guess.

  • jordan_ortillan Jordan (@jordan_ortillan) reported

    @lyteforce Loved the Orbi in the short time I had it, but had a heckuva time trying to get it to work with my Optik wireless boxes. Telus helped out tremendously to explain what a bridge network was, but it became more trouble for me to figure out so I took them back. As advertised, though!

  • kingsmithm Mark Kingsmith (@kingsmithm) reported

    Had enough of @TELUS and their inability to take notes on accounts and make it possible to get what I talk about over the phone in a store. What company should I move to? 20 years of service I am done with them.

  • JanePine1 Jane Pine (@JanePine1) reported

    Guess I am getting rid of my landline. Telus switched my building to fibre optic and now I don’t have service until it’s in my apt. Thanks for making me realize I don’t need it. It was just a relic anyway that only robocallers used.

  • dopeassfpyyc Jerry’s Internal Monologue (@dopeassfpyyc) reported

    Seriously though, there's no goddamn way Telus doesn't have the resources to run a secure high availability solution and you have AHS running off a 486 and a hamster wheel?

  • StandardBrooks James (@StandardBrooks) reported

    I'm not even a @Telus customer yet and I already can't stand the company. 1. WORST IVR on the planet. 2. All "offshore" customer service. (Hope you like the sound of roosters crowing) 3. 1 hour+ waiting times to get through. All I am trying to do is switch from @Rogers!

  • Nabatron Homie El Guacamole (@Nabatron) reported

    @TELUSsupport @TELUS anyone working today? Been on hold for hours! Need help with TV!

  • Coenen87 Alex Coenen (@Coenen87) reported

    @TELUSsupport I've had to call Telus support 3 times and had 3 technicians out to figure out a security system installed 2 days ago... I paid a significant penalty to cancel my previous and sign up for telus... please help.

  • judgar64 JudGar 🇨🇦 (@judgar64) reported

    @musicbaum @Frazzling When I uploaded the MySaskHealth website, it looks like it was designed or run by a firm in Alberta (Telus) So I guess Saskatchewan will have the same problem. Also, it is one of the worst websites to try to enter information into without constant errors & links not working.