Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 03/06/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

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City Problem Type Report Time
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna TV
CanadaWest Kelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HealingVisionz Geordie GreenHeart (@HealingVisionz) reported

    .@telus I am considering becoming a mobility customer, please tell me what the difference is between “Promotional discount”, “Easy Payment Bonus Discount”, and “Bring-It-Back Bonus”. Are all of these needing to be paid back if I upgrade my phone early?? #telus #wireless #mobility

  • fraulinegretz KG (@fraulinegretz) reported

    @SidhuDP In the city, Rogers. My Telus (work) was awful. In the country I find bell has better service in remote areas.

  • Kevin_Sole Kevin Sole (@Kevin_Sole) reported

    Oh good, here comes another round of TELUS's "we're gonna slow down your internet so you think you have to upgrade to get the speeds you're actually paying for" schtick. How exciting.

  • NHLHodgkinson Preston Hodgkinson (@NHLHodgkinson) reported

    Seriously, never support @Telus internet.....it took them SEVEN MONTHS to install my internet at my current place and the service is spotty as all hell. Its a joke.

  • Tammad Tams (@Tammad) reported

    Just got a call from @TELUS about my $600.00 phone bill that's 2 months btw and was told to get a job and pay my bill instead of paying my rent or putting food on the table. WTF is wrong with this, I just started back at work been living off of crb @JustinTrudeau @fordnation

  • cuntslaw False Dichotomy Sociopath (@cuntslaw) reported

    @ratbabyonline @NoraReed genuinely people need to [redacted oh solo redacted] to scare the **** out of all these rich *** people building and living here. also that new Telus building being built downtown is gonna ******* ruin it, and also kill SO many birds >:(

  • b7n_squared B𝟟n² (@b7n_squared) reported

    Don't use Telus for phone plans. They overcharge you ridiculously and it's a nightmare to opt out. They are awful

  • Al_leithi whattodo (@Al_leithi) reported

    @TELUS Just I want one reason why charging me for location I don’t have any more?! I had called Telus never get the right person to speak to 😔

  • Birdhouse7S 🇨🇦 Sandy Rice 🧶🐈 (@Birdhouse7S) reported

    @shanedumar Or, just cancel your Telus service. I cancelled mine when their prices went up. I’m with Rogers now.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUSsupport this whole telus ADT fiber etc has been a total cluster Fck ... telus closing down tower staring April 1 with new tech ..TELUS NEED TO SLOW DOWN AND GET A REAL PLAN ..BEFORE MERGING REPLACING ANYTHING..