Telus

Telus Outage Report in Kelowna, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kelowna come from postal codes V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 03/17/2026 23:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Lake Country and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaLake Country Wi-fi
CanadaKelowna Wi-fi
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna TV
CanadaWest Kelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rvg_ii Vince Gibbons (@rvg_ii) reported

    .@Telus mobile customers in Newfoundland unable to make calls to, or receive calls from “land-lines” caused by power outages in Nova Scotia. Investigating issue, with no ETA at this time. Mobile to mobile is working for now. Not sure if 911 access affected #nlwx #Fionahurricane

  • ShananSB Shanan Spencer-Brown (@ShananSB) reported

    To support #HurricaneFiona relief efforts, text DONATE to 41010 to donate $20 to TELUS @FriendlyFuture Foundation.

  • SarahDevoe4 Sarah Devoe (@SarahDevoe4) reported

    @TELUSsupport Hey Telus! In Halifax and our phones are not working at all. Cannot make or reciveve calls/text messages and can't use data.

  • everythingdaryl Daryl (@everythingdaryl) reported

    @TELUS @TELUSsupport been on hold for almost two hours now trying to report fraudulent activity on my account. Seems like Telus loves giving out personal customer information and making false orders in their name

  • thecyr Jim Cyr (@thecyr) reported

    @jeffmackinnon @robertsnell @TELUS Bell cell service out here is off/on, no data, can’t send SMS. But at least generator is powering the internet when it is on. Missus has telus and she has been browsing uninterrupted all morning

  • badjokejohnny BJJ (@badjokejohnny) reported

    . @TELUS cutting service in Canada during a hurricane while Bell gives their customer an extra 50GB of data is hilarious. Trash company. Anyone with Telus should consider switching.

  • killkount1639 killkount1639||Mixer Refugee||TTV (@killkount1639) reported

    @TELUSsupport yall be losing a 10 year customer. Every other provider in my area offered free data plans to help those affected by #HurricaneFiona. Just shows how much telus really cares.

  • TELUS TELUS (@TELUS) reported

    @FriendlyFuture You can also support relief efforts by texting 41010 to donate $20 to the TELUS @FriendlyFuture. If there are any other updates to share, we’ll add them to this thread. #HurricaneFiona

  • HockeyTrainer77 William (Billy) Marr (@HockeyTrainer77) reported

    Anyone else have an iphone on the Telus network and it’s stuck in sos mode? Not sure if it’s storm related or a phone issue…..

  • brazenmike Tino Aiden Ameer (@brazenmike) reported

    Pissed off . Was on home call today but now I have to stay in the hospital because Telus is down and for some reason can’t make or receive calls to/from land lines so I can’t return any pages . Now in my stupid little hospital bed . Any questions