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Telus outages and service status in Kelowna, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Kelowna, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • NatalieLanovill
    Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • CaitWills
    Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • YukonKelvin
    Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • Blakesunn00
    blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SASgrafix
    Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • JayCooperBell
    Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • suspectlobster
    SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • brandstigator
    Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • amanda0852
    Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • catester
    Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LydiaJohnf5
    Lydia John (@LydiaJohnf5) reported

    @MrCharlesky This telus, doesn't work in Nigeria,I tried it one certain time but I was asked for passport

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS do you want to fix the cable issues today? Or shall we wait until the game is over and I’ve missed it? How hard it is to supply a steady service for people who are paying for it? Get a grip!

  • advisors_abcz
    FreedoMan (@advisors_abcz) reported

    @FinnStockinger Interestingly, Telus is one of the first telecoms to establish a quantum network.

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    My $AMPG plan for the coming weeks. Let's start with what I'm holding: ➟ A company with zero long-term debt. ➟ ~$40M in cash. ➟ A signed LOI pipeline over $100M. And growing. ➟ 48% gross margins. ➟ A flagship radio proven inside NVIDIA's AI-RAN ecosystem. Now the plan. First thing I'm waiting for: NOKIA EARNINGS, July 23. I expect Nokia to guide well on AI-RAN, the sector, and everything it shares with AMPG. That would be bullish for the whole lane. Same logic as when MSFT reports datacenter growth and every datacenter name moves. Category guidance lifts category players. __ After that: TELUS EARNINGS, early August. Maybe they announce something. And given who's on record as their radio supplier, with two of five radios on every converted site, you can guess who'd be involved. And even if they announce nothing, we can deduce plenty: their capex pace on the 1,000-site program IS the demand curve for their vendors. Silence teaches too. __ Then: AMPG EARNINGS, mid-August. They've already signaled Q2 comes in above Q1. And remember everything already on tape from the CEO: ➟ Telus won't stop asking for new configurations, "which we'll be announcing." ➟ Orders came in ABOVE the $40M LOI. By $5-7 million. ➟ The Southeast Asia LOI grew, from $78M to over $100M. ➟ They're now going STRAIGHT to POs, from these MNOs and newer ones, with demand growing. ➟ And scaling isn't a problem: capacity is rented by design. Up when demand rises, down when it doesn't. His words. Everything I just listed is public. On camera or in releases. If you hold this stock and haven't watched the full Maxim interview with the CEO, fix that today. 28 minutes. The plan is simple: three earnings dates, each one a checkpoint. I'll grade every one in public, hits and misses. That's how this works. Oh, and between those dates? Something could always drop. The CEO teased announcements on camera. And some of us read government databases for fun. The calendar has checkpoints. Not financial advice. I'm long $AMPG. DYOR. 📡

  • gm_itchell
    gm.itchell (@gm_itchell) reported

    @TELUS @TELUSsupport I’ve been a customer for a whopping 3 months and already hate it. Haven’t had internet in 5 days. Can’t reach a human, chat bot is 💩 and no one has called me back after getting messages of ‘you will get a callback within 15 minutes’

  • SnappingNeuron
    Jack Fact (@SnappingNeuron) reported

    @alancross @Rogers This is canada, we have no customer service. What you going to go to telus…lol

  • kFaNsUpAfLy
    don't chew with your mouth open (@kFaNsUpAfLy) reported

    @TELUSsupport @TELUS if there is a known issue with @SamsungMobile phones not receiving calls, pls issue a statement rather than leave customers with no resolution.

  • gm_itchell
    gm.itchell (@gm_itchell) reported

    @TELUSsupport Finally got a hold of a human. Have had techs here past 2 days, they don’t know why I can’t get internet. Or if I do, don’t know why it magically stops working around 8:45am Was a customer with Shaw prior, never had an issue once. I’ve only ever had issues with telus.

  • camdogfish
    King Zora (@camdogfish) reported

    New hobby when "Rogers" or "Telus" calls you is just act like you don't know anything until they start swearing at you and have a nice little screaming match until they hang up

  • JDugganhimself
    JPD (@JDugganhimself) reported

    @TELUSsupport Telus sucks