Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 11/24/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet
CanadaKelowna E-mail
CanadaKelowna Internet

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveDave2017 SteveDave (@SteveDave2017) reported

    @TELUSsupport @telus Today while using the online chat with Telus they gave me the personal information of another customer. Your info isn’t safe with Telus!

  • soundmedium Rob McCallum (@soundmedium) reported

    Riddle me this… TV seems frozen but can stream without issue?! @TELUS have rebooted and it seems worse:( #Kamloops

  • michellebees Michelle Cumine (@michellebees) reported

    @TELUS 12 emails, one request. Nobody reads the emails. Problem still unresolved. 8 weeks later. Poor service & no communication.

  • joshnet Joshua C. Colp 🇨🇦💉💉 (@joshnet) reported

    @fanCRTCProfling Manually registered on the Eastlink EXT networks to grab the network codes. EXT1 is Bell, EXT2 is Telus, EXT3 is Rogers.

  • Willey44 oilers (@Willey44) reported

    @ryantyke @Shawhelp No fiber in my area. Telus sucks here

  • saft74 Faraz (@saft74) reported

    @TELUS @TELUSsupport Your customer support is pathetic. You overcharge your customers. I was just on phone first with your customer support and then with your loyalty department. They overcharged me for my services that I disconnected in the month of August. Both time after an average wait time of +1

  • peter101s 🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @TELUSsupport hi. I have a question. How is Telus’ mobile network associated with bell? With todays issue with clocks displaying the wrong time they said it was a bell issue but also listed Telus as affected

  • pankratze Eric Pankratz (@pankratze) reported from Watrous, Saskatchewan

    @CFL @TELUS I would take my Twitterless son. He has never been to a #GreyCup

  • courtne40898161 courtneymay (@courtne40898161) reported

    @hibber999 Telus had issues with the time change happening today instead of next weekend!

  • PDGonYT ProjectDarkness Gaming (@PDGonYT) reported

    @CFL @TELUS I would bring my friend Andrew hes never been to a football game