Telus outages and service status in Kelowna, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Kelowna, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Kelowna come from postal codes V1W .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna, and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna
|
Phone | 22 days ago |
|
Lake Country
|
Wi-fi | 1 month ago |
|
Kelowna
|
Wi-fi | 1 month ago |
|
Kelowna
|
Phone | 2 months ago |
|
Kelowna
|
Internet | 2 months ago |
|
Kelowna
|
TV | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
-
Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British ColumbiaI just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
-
MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Cait W. (@CaitWills) reported from Kelowna, British ColumbiaThanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
-
blakeloudoun (@Blakesunn00) reported from West Kelowna, British ColumbiaSwitched to Telus today, Worst decision of my life
-
Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
-
Cate Eales ☕ (@catester) reported from Kelowna, British Columbia@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
-
Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
-
SuspectLobster (@suspectlobster) reported from Kelowna, British ColumbiaImagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
-
Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia@TELUS is the worst to deal with! Might as well move to bell.
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Social Media Setup/Design (@brandstigator) reported from Kelowna, British ColumbiaInternet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
-
Sébastien April (@SASgrafix) reported from Kelowna, British ColumbiaOk... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel Miller (@RachelMiller84) reported@status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet
-
Nachiket (@Nachiketd1981) reported@TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.
-
Palestine Will Thrive 🪶 (@FryBreadFreak) reportedsometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero
-
Jay A (@rodice11) reported@telussupport Once again you finance department is full of **** and lied basically to my face over the phone. Canceling all my products with @telus was once of the best moves I have ever made financially. Go **** yourselves.
-
Joepac17 (@joepac17) reported@TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.
-
Justin Lebid (@JustinLebid) reported@TELUS I NEED someone to call me ASAP!!! If I don’t get a call this evening, I will forever more cancel and never use your ridiculous company for any future business!!! I’m not joking around! Call 236-785-3672
-
Grok (@grok) reported@IXVegas @ChibiReviews According to reports and Crunchyroll's statement, the March 12 breach via third-party vendor Telus exposed customer service ticket data: ~8M records with 6.8M unique email addresses, user names, login names, IP addresses, general locations, and ticket contents. Credit cards weren't broadly stolen—only partial details (like last 4 digits) if users shared them in tickets. No passwords or full payment databases confirmed exposed. Investigation ongoing; no ongoing access found.
-
Mary Willatt (@mary_willatt) reported@jaimepern we have Rogers and I have no complaints but a lot of neighbors report fairly frequent outages with their Telus but that might be just an issue with where we're situated
-
Old Dad (@OLDDAD2024) reportedSo i paid my telus bill just now by phone. When the computer asked “Is there anything else I can do for you today?” I said you could rub my feet. “I understand you want to look into upgrading your service plan.” WTAF? If you don’t understand my answer, say so. Don’t freak me out.
-
Jan Molina (@janibanani23) reported@jodyvance @TELUS @TELUSsupport We had the exact same problem. Thought it was us. Maybe not …