Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet |
Community Discussion
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Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Sullivan
(@DaveJSullivan) reported
Hello @TELUS, why are there so many dead zones on Kenmount Road in St. John’s, NL. Two days in a row I’ve had to handle important business calls and email and had to sit outside and use Starbucks wifi to do so. With increasing cost at telcos, this lack of service is unacceptable.
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Elva Howe
(@ElvaHow70091851) reported
@TELUS telus internet has been dropping for two weeks and Tech Support says...there's an outage it's being worked on and there's no end date. Yet when I check the outage map there's nothing indicated. So, are they just jerking me around or incompetent.
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Tamara Alexis Mrs. Putin
(@TamaraAlexis) reported
Brands Telus marketing slogans slow children playing there blind mice see how they blew a Canadian Tyre
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Ian Phillipchuk
(@protagorist) reported
Looks like #Shaw is down in #YEG. Another argument to switch to that new Telus fibre that just came in my neighborhood. Plus then I don’t have to support #Rogers and Shaw’s merger.
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Jake Kodak
(@digitalartbrush) reported
Hey @Telus I've been on hold for over an hour. What gives with your customer service? And, no don't even suggest self serve, I need to speak to someone.
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Matthew Wright
(@Matthew14406619) reported
@CuzICantStop @Shawhelp @TELUS im with telus and went down also
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Lindsay Brown
(@Lidsville) reported
..Why do we never consider that BC Hydro could put solar panels on your roof? They'd belong to BC Hydro & you wouldn't have to shell out. You only pay for the service. It's like Telus or Shaw technically owning your modem. This is FAR cheaper than #SiteC for both BC Hydro & us...
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Lawrence Calenti
(@LCalenti) reported
and counting with no internet. I have had three calls ended prematurely by Bell today alone. Thankfully Sebastian (EZ19328) was kind enough not to hang up on me. Bell offered competitive rates, but had I known how bad service was, I would have chosen Rogers or TELUS.
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Lori Foster
(@hornscallywag) reported
from
West End, British Columbia
Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!
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tj
(@TrentJackson) reported
"Estimated wait time is over an hour" How is @TELUSsupport great? Seems like their money goes to their marketing engine with no priority for customer support, been like this for a decade & now we have @TELUSHealth but Telus can't even manage their communication customers🙃 #telus