Telus outages and service status in Kelowna, British Columbia

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

City	Problem Type	Report Time
Kelowna	Phone	2 months ago
Lake Country	Wi-fi	2 months ago
Kelowna	Wi-fi	2 months ago
Kelowna	Phone	3 months ago
Kelowna	Internet	3 months ago

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

• 
  SuspectLobster (@suspectlobster) reported 7 minutes ago from Kelowna, British Columbia

  Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

• 
  Sébastien April (@SASgrafix) reported 13 minutes ago from Kelowna, British Columbia

  Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

• 
  Denise E (@SUPokanagan) reported 17 minutes ago from Kelowna, British Columbia

  @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

• 
  Cait W. (@CaitWills) reported 21 minutes ago from Kelowna, British Columbia

  Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

• 
  Natalie Lanoville (@NatalieLanovill) reported 21 minutes ago from Kelowna, British Columbia

  I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

• 
  Cate Eales ☕ (@catester) reported 28 minutes ago from Kelowna, British Columbia

  @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

• 
  Denise E (@SUPokanagan) reported 31 minutes ago from Kelowna, British Columbia

  @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

• 
  Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported 38 minutes ago from Kelowna, British Columbia

  @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

• 
  MarleneJF (@MarleneJF4) reported 39 minutes ago from Kelowna, British Columbia

  @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

• 
  Social Media Setup/Design (@brandstigator) reported 41 minutes ago from Kelowna, British Columbia

  Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

• 
  Denise E (@SUPokanagan) reported 46 minutes ago from Kelowna, British Columbia

  @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

• 
  Pat 🇨🇦 (@amanda0852) reported 46 minutes ago from Kelowna, British Columbia

  @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

• 
  Kelvin Magun (@YukonKelvin) reported 47 minutes ago from Kelowna, British Columbia

  @TELUS is the worst to deal with! Might as well move to bell.

• 
  Denise E (@SUPokanagan) reported 52 minutes ago from Kelowna, British Columbia

  @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

• 
  blakeloudoun (@Blakesunn00) reported 55 minutes ago from West Kelowna, British Columbia

  Switched to Telus today, Worst decision of my life

• 
  MarleneJF (@MarleneJF4) reported 58 minutes ago from Kelowna, British Columbia

  @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Code and Covenant🇨🇦 (@codecovenant) reported 7 minutes ago

  @NewsroomGC Telus has no ai game. Wtf is this really about?

• 
  LallyA (@LallyAd) reported 12 minutes ago

  @TELUSsupport I have so much regrets going to Telus mobility and Telus home service nothing ever works and my complaints never get solved just get put into circle

• 
  notadampaul (@notadampaul) reported 12 minutes ago

  @PaulyTremonte @tunguz in the context of AI the useful metric is FLOPS/$, or useful compute per dollar. On this measure, Telus is far behind the pack. They also provide the ~worst telecom service in the entire developed world at the most expensive rates. So yeah, I expect it to be done similarly poorly

• 
  Dale Alton (@DaleAlton5) reported 12 minutes ago

  @JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.

• 
  Kwabena Boateng (@startedwithswag) reported 14 minutes ago

  @TELUS It is, and no one has a tracking number or knows which parcel service is even delivering

• 
  Growl Bear (@blackbeartooth) reported 18 minutes ago

  @indersinghp @bears_aware Indians are the problem. The economy is in distress BECAUSE of Indians. “Methods that may be unusual to Canadian culture.” Yeah, like scamming, lying, and bullying - all part of Indian culture. F @TELUS and f all you Indian scammers.

• 
  Jmac (@Jmacvbvbv) reported 19 minutes ago

  @VanIsleInvestor @BNNBloomberg @MobileSyrup Telus support the other day…… buddy chewing his food right in my ear! Unbelievable

• 
  😶‍🌫️😶‍🌫️ 🥲 (@KJ232590) reported 25 minutes ago

  @EvanLSolomon Amazing job! Telus shipping jobs overseas covering it up with AI voices that are replacing Canadian workers! Wtf have you even accomplished? What LLM have you built?

• 
  🇺🇸 in 🇨🇦 (@LikeFleasOnADog) reported 26 minutes ago

  @bears_aware These are Telus workers ??? @TELUS , hire Canadians, or I’m finding another Company to take my business to. It’s bad enough when I call for tech support, that I’m chatting with Indians in India (who I barely fkn understand) 🤬

• 
  Joel - coffee/acc (@JoelDeTeves) reported 29 minutes ago

  @JsonBasedman @TheGeorgePu @TELUS I would rather have seen that money go to proven research cases, but then of course there is a lot of potential for fraud Point being we have talent here and I don’t see how Telus isn’t going to make it it more accessible for them Many researchers are stuck renting from RunPod and similar providers or else self funding The question is who is this supposed to benefit I don’t see Telus acquiring prime locations and getting a break on taxes as beneficial to Canadians (this is the same company who is in trouble for using AI to cover up their telephone rep’s accents) They certainly aren’t going to make the cost of inference cheaper - we are already way behind and the cost has gone up, which means Telus is paying a premium Canadian startups are better off buying used GPUs at this point