Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 11/16/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

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City Problem Type Report Time
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet
CanadaKelowna E-mail
CanadaKelowna Internet

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MylisaDawn Lisa Marie (@MylisaDawn) reported

    @TELUS sad to say goodbye but I must switch providers as I don’t have time to sit on hold, and @TELUSsupport isn’t able to help me. Was good while it lasted 👋

  • BeingandZoe Geriatric Millennial (@BeingandZoe) reported

    @ChalicothereX Assume the worst. It'll be run by telus health I'm sure, so it'll suck.

  • SamanthaDRS Samantha (@SamanthaDRS) reported

    TELUS now charges $150 fee for "non-TELUS" issues with the internet. When asked what was considered "non-TELUS" they simply stated "anything outside of the equipment". Fair. But to charge $150 to inspect the internet that they installed, poorly may I add (seriously, come look at

  • AB_MD_WarRoom ᴀʟʙᴇʀᴛᴀ MD ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported

    As of today we have 269 ICU patients and are cancelling a whole bunch of surgeries and he says health care is going to bust pretty quick here. Except for Telus Babylon cuz they are always there to direct you to the emergency room which is closed.

  • WeebyDustox suffering constantly (@WeebyDustox) reported

    @raina_illune BROOOOOOO WHAT SERVICE DO U HAVE? I HAVE TELUS AND ITS LIKE 75$ for like 300 mbs

  • nealjennings Neal Jennings (@nealjennings) reported

    I'm now at the Telus store and they've literally never heard of my plan.

  • Mark48513376 Mark (@Mark48513376) reported

    no voice connection on #publicmobile. is there a network problem? #telus

  • nadenemb Nadene (@nadenemb) reported

    Hey @TELUS .. my security system has been offline for a week because of the ****** service you're providing in Airdrie. When are you going to fix the issues that are happening and am I going to get a credit for service paid for but not provided?

  • SamanthaDRS Samantha (@SamanthaDRS) reported

    I reached out to @TELUSsupport today because my internet, as always, is poor (to be kind). The issue has been prevalent for years, and during the height of the pandemic, the TELUS team urged me to have a technician come out. I was not comfortable with having a stranger...

  • 0lubuk0la Bukola (@0lubuk0la) reported

    I’ve been contacting Telus for the past two months with no resolution