Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1Y and V1P.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Internet | |
| West Kelowna |
Phone | |
| West Kelowna |
Internet | |
| Kelowna |
Phone | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Jay 🔔 - @mastodon.social/@jaycooperbell
(@JayCooperBell) reported
from
Kelowna, British Columbia
@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole Little
(@niclittle_yyc) reported
Anyone else having major issue with Telus internet?
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Geoff 🇨🇦
(@Consigliere_gh) reported
@TELUS #friendlyfuture I help keep my neighborhood clean. I reuse & recycle whenever possible
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pat
(@pxtrixa) reported
@TELUSsupport i switched from rogers to make my life easier only to have my new iphone not connect to the telus network so i cant get any texts or phone calls? amazing! please help!
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Simeon Orbis
(@SimonMarincic) reported
@toreobass If no beanfield in your building see if you have fibestream, it's the next best thing, Rogers/bell/Telus will gouge you, even if the customer service rep offered you something it rarely is as good as they say, or yeah it's only for the first little while
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Duncan Noble
(@ClimateDuncan) reported
@maxfawcett Rogers and Bell are tied, which aligns with my experience. I have no experience with Telus, which had less presence in the East until recently. So that may bias your results. When I switched from Rogers to Fido (owned by Rogers) I saved $$ and got better customer service.
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Rhett J. Folk
(@RhettFolk) reported
Wish I didn’t call TELUS and cancel my data plan (considering I got the Pfizer vaccine and don’t need it). Anyone care to tell me how to active the 5G
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Elena Porter
(@ElenaPorter42) reported
@TELUSsupport After being in hold for 25 minutes, the person I spoke to couldn’t help bc I was provided the wrong phone number to call back. I am now at my other job and have no more time to donate to @TELUS until tomorrow, thank you. Will PM when I’m able.
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Albert 🇸🇴
(@alibleedgreen) reported
@SickerGuy @TELUS Shaw is elite man. I never had issues with them. Going back asap.
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theschoolofhardnocks
(@nockturnalguy) reported
@LauraSavino747 @Verizon I speak to people from my phone company (@Telus) all the time. It's usually some employee from India calling during supper to try and get me to upgrade my plan despite my having asked them numerous times to NOT call me ever. Great service! (cough)
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Emery A. ✈️🚀🚁
(@Rainforest2912) reported
@johnkoetsier @CBCNews @cbcErica Right on! A Telus employee threatened my (elderly) friend that it would cost her $150 to enter her apartment to find out why Internet was not working. I interfered but it took almost a month before it was fixed (no discount on the bill).