Telus

Telus Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1V and V1Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 12/15/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

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City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV

Community Discussion

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Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • westcoastguy71 westcoastguy71 (@westcoastguy71) reported

    Cellular service just died in #willoughby #langleybc #telus @telusmobility @TELUSsupport @TELUSBusiness

  • WenzyValdez Louis Wenzy Valdez (II) (@WenzyValdez) reported

    Who has a problem with Telus wifi right now? It’s been all day that wifi is not working. #telus

  • FakePOTUS_DT Steve Berry (@FakePOTUS_DT) reported

    @steeletalk @TELUS Same thing happened to me with Freedom mobile. They got scammed for 3 grand worth of products. Took me 3 months to fix. Police report, numerous phone calls to Freedom and the credit bureau. No calls from Freedom or anything in the mail.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSBusiness @TELUSsupport WHEN U phone telus for help YOU HAVE TO SPEND 1 TO 2 HOURS WAITING FOR A SUPPORT PERSONHEY TELUS HIRE MORE REAL PEOPLE YOUR BOTT AND WEB PAGE ARE USELESS.. TELUS DM ME WITH A NUMBER I DONT HAVE TO WAIT 1 HOUR TO GET REP

  • McCueChris Chris McCue (@McCueChris) reported

    @CraveCanada @TELUS Please fix season 3 of The Handmaids Tale. It isn’t loading.

  • sunny_bansal55 Sunny Bansal (@sunny_bansal55) reported

    @steeletalk @TELUSsupport We just unhooked @TELUS tired of the ridiculous charges and bogus customer service

  • McCueChris Chris McCue (@McCueChris) reported

    @pfak @Shawhelp @TELUS is very responsive. They have a great chat help feature and their technicians show up promptly. Too bad the lot of them can’t figure out how to make my TV work.

  • theofficialchun Christopher C (@theofficialchun) reported

    @BestBuyCanHelp @BestBuyCanada I bought a Best Buy Geek Squad Verified open box iPhone 12 Pro Max as a gift for my wife, and when I inserted the Sim, there was no signal detected. Called my carrier, Telus, and they said the IMEI is blacklisted. Extremely shocking and upsetting!!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The Telus Final Reply to the #CRTC case where they blocked phone calls to grandmothers dying of cancer is in. Telus wants the CRTC to think of, & portray Telus as the poor victim. Not that grandmother who died. Not any other people that had calls blocked. Only poor Telus matters

  • DRKMATR420 Matt McDavid First Nation Cannabis Grower (@DRKMATR420) reported

    I wouldn't trust Jason Kenney to make me a healthy snack never mind use our money to buy some knock off free Tv with a Telus subscription Wannabe covid vaccine . #abpoli #AbLeg #cdnpoli