Telus Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1Y, V1W and V1V.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (21%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
Phone | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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#TrudeauMustGo FringeCanadian
(@returntologic21) reported
@TELUS @TELUSsupport I have been trying to cancel my Telus account for a week. After being put on hold for hours I went into a store and was told they can't cancel accounts. Today after a 1 hr hold the rep told me he couldn't handle this and put me through to another # and...
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Jennifer ****
(@jwferst) reported
@telus woke up not being able to use my phone number. Important communication missed. Need my cell service+number back ASAP
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Shawn Patterson
(@ShawnP_YYC) reported
@RogersHelps The video resolution of your SN Pre. games are terrible. NJ game is maybe 720P? Can't read player names on my 77" TV. TELUS 1000 internet. XBOX X is hardwired. Please look at DAZN to see what a stream is supposed to look like. One and done.Not worth $200.
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🌸Nicole🌸
(@Mur87Nic) reported
@TELUS can someone help me? I’m trying to remove a add on from my account. Was speaking with a agent and still no solution. Tried myself online as well.
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Jenkie
(@accidentaleric) reported
@TELUSsupport @TELUS why when wait time is around 30 minutes will you call me back. However when waits are over 1 hour you keep me on hold. This seems like you want your customers to hang up. 1:28 on hold and counting
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M 🇨🇦
(@Maryam_behb) reported
@TELUS With Internet being still shut down, is there any extension to this deal? I heard other providers extend the free call to Iran.
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Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹
(@michaelgcollett) reported
Bought a new S22 Ultra Phone before a European Vacation. Worst phone I have ever owned. It has been a nightmare getting it replaced. @Samsung @TELUS I have owned multiple Galaxy Note phones in the past. At this point I want my money back and I will switch to Apple.
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WCoaster
(@WCoaster77) reported
@TELUS Telus is a risky link and socially dubious on top of that. "Go **** yourself." ~Bill Burr
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Svetlana Sapelnikova
(@SvetlanaCanada) reported
@TELUSsupport - You must look into the #customerservice. It's absolutely unacceptable in waiting/communication times (60 min is absolute minimum), the need to contact 3 times for the same issue and inability to accept online requests for stuff which @TELUS screwed up. #telus
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Angry Turtle
(@AngryTurtle_Liz) reported
@OHYUUDIDNTKNOW @TELUS I am aware of the solution and it takes 30 business days I'm just making sure everyone is aware of how @TELUS are thieves and rob their customers