Telus

Telus Outage Report in Kelowna, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Kelowna come from postal codes V1V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kelowna, British Columbia 03/07/2026 02:30

March 07: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna TV
CanadaWest Kelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • CaitWills Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @scott_robb @Kirsten_Hume Pretty sure she’s referring to the lack of choice in Canada. If that happened in the States it wouldn’t shut down their economy for over 24 hours… We have Rogers and basically Telus. One goes down and it’s pretty much 50% of Canada goes down with it..

  • TheFundView Dan (@TheFundView) reported

    @CBCAlerts I have @TELUSsupport in Richmond Hill .. who by the way hasn't bothered to upgrade their tower in 10 years....and they know of the issue.... so I get Rogers Cell service EVERY DAY thanks to @TELUS Yay me. I feel lucky. 🙃

  • pcmwave Erhan Atesoglu (@pcmwave) reported

    I'm less worried about @rogers going down then @telus affiliation and support of the CCP.

  • spencerbennett1 Spencer Bennett 🇺🇦 (@spencerbennett1) reported

    @jwporteous @JJ_McCullough Wouldn’t a “state owned” telecom service be a monopoly? At least now we have Rogers and Telus. Only half the lines went down.

  • crypto_tunaaaa CryptooooTunaaaa (@crypto_tunaaaa) reported

    @TELUS has to be the worst company I’ve ever dealt with in my life.

  • kettle_o kettle (@kettle_o) reported

    @Stormzystarz Theres Telus International too if the position is still there. Its US Rater but i think they have others. Gives around 200 a month, stay at home, an hour a day, 5 days a week but you can do 7. Its like you rate ads and give small reasoning on the rating. It might help a little.

  • mlunsted Mike Lunsted (@mlunsted) reported

    @StephanieCarvin @a_picazo @VassB What should be happening, IMO, is using other carriers as backup. If Rogers goes down, then traffic should be load balanced between Telus and Bell and let Rogers pick up the tab later. But that’s a whole different bag of cats.

  • fact_factoid PragmaticFact (@fact_factoid) reported

    @Knightborg @RosaJSaba @TorontoStar That still doesn't solve the issue of failures; in fact, smaller, less funded providers may have lower up time - this was my experience with TPIA providers. It also doesn't address the issue with upstream carriers like Bell, Rogers, Telus, etc. if they fail, everything goes.

  • etwcs etwcs (@etwcs) reported

    @FidoSolutions Well at least you're honest. Starting the process to switch to Telus now. I already wanted to when your phone rep promised me a $50 credit that never showed up, but this was the straw that broke the camels back.

  • shepherd_360 Speaking for the planet (@shepherd_360) reported from South Wellington, British Columbia

    @MoistlySpeaking @DeceitinDrugs @jjhorgan I think you may be able to do that if you subscribe to the health service owned by Telus. Personally the last thing I want is more of my personal information publically available. It's bad enough Google provides an ad for aspirin when I talk about a headache around the devices.