Telus Outage Report in Lake Country, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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katrina
(@lahardy66) reported
@IRPlawyer @TELUSsupport We have had nothing but problems with telus internet here on the Sunshine Coast . 5 years of never ending visits and promises to fix . will be leaving telus this year as well .
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DK
(@donkeyrkong) reported
@TELUS @TELUSsupport @City_of_Airdrie Every day like clockwork, cell service is wildly slow and unreliable after lunch until late evening in Kings Heights area. Affects multiple Telus users and has been going on for months. What’s the deal?
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Jennifer Ann Wells
(@BabyJai69) reported
@TELUS Not a *******😾 chance Telus. You keep up with this crap 💩 you’re next. Already dumped Netflix and Disney +, Facebook next and I’ll do pay as you go before I support a company that is pushing digital ID.
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Guy Thompson 🇨🇦 (Producer)
(@GuyThompson_Esq) reported
@IRPlawyer @TELUSsupport Unplug the router for 30 seconds. Then, plug it back in. If you actually got through to Telus support that’s the first thing they tell you to do. I’m sure you’ve already tried that but just in case.
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NjH16
(@NjH1416) reported
@TELUSsupport Trying to reactivate my account, My Telus app has me down as Unauthenticated User but when I log into Telus through a web browser it still recognizes me as the name and email used for the account. Would appreciate it if you can direct me to the support I need.
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Nicola?
(@nicolacourtney) reported
I cleared my data and if this doesn't work, @TELUS owes me a new phone.
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Cassidy Towers
(@CassidyTowers) reported
@TELUS when are you open? I just tried calling to set up a service and your system says you are closed but not when you are open....Shaw is open....
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Sean Fitzpatrick
(@SeanFitzMath) reported
I like how @TELUS periodically sends these notices through their app that you've earned enough points to redeem for something, but their rewards website has never once been functioning when I've visited. I usually get a blank page and a message about high traffic.
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Gooben Paul board
(@GoobenB) reported
@TELUSsupport Rebooting modem did not work , I've checked all devices the problem still happens, could Telus SmartSteering be an issue ?! its only wifi that gets effected not ethernet
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V
(@vladiator011) reported
Anyone else's #telus wifi slow today? Reset the router twice still painfully bad been down for 2h now #yyc