Telus Outage Report in Lake Country, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (26%)
-
Wi-fi (9%)
-
TV (6%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
Jay 🔔 - @mastodon.social/@jaycooperbell
(@JayCooperBell) reported
from
Kelowna, British Columbia
@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
-
Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
-
Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Duncan
(@iusduncan) reported
@BoestMode Telus no issues
-
Gloria McNeil
(@Baygirlmck) reported
@PaulHaysom @ShawInfo Thanks , looks like this Shaw customer will switch to Telus shortly.
-
Dipesh
(@dman_0007) reported
@Shawhelp Hi the issue was yesterday as the Canucks game didn’t work saying it was blacked out in our region which shouldn’t be the case since I live in Surrey. Many others had the same issue but Telus customers didn’t. We pay for a service and I was expecting to watch the game
-
Otis Jiry
(@OtisJiryAudio) reported
@BCLionsDen I live in Poco, and I had no trouble getting it on SportsNet Pacific. I'm not sure what the problem is for everyone. I have Telus. Maybe it's not available on other cable outlets.
-
Jess Looking
(@JessLooking2) reported
@taj1944 I don't know if I should be angry or thankful with Shaw for their blackout lol. Ah well, I'll watch the hi (low) lights on the news tonight and phone Telus in the am
-
BoCaptainMyCaptain
(@BoCaptainMyCap1) reported
@Shawhelp @Hockeyrules_1 I pay a ridiculous amount for Shaw just for this ****. Time and time again Shaw has let me down. Most definitely will be switching my services to Telus.
-
Lynn Mercereau
(@lynnmercereau) reported
Had the best service today at Mobile Klinik at Griesbach. I cracked my phone screen just before Xmas and my Telus device care plan directed me there. The manager there was super kind, gave me a great deal on a protector for my new screen, and made everything...simple.
-
Paul Gould
(@aspace999) reported
@justBlakePrice No problem with Telus feed.
-
Darnell🇨🇦🇫🇯🇺🇦
(@Dar007) reported
@PartPhil Shaw having problems, Telus working fine
-
Miss Marcia
(@MarciaOnTheGo) reported
@AndreaBuono6 It’s not.. Shaw issue. I have telus and watching