Telus Outage Report in Lake Country, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jay A
(@rodice11) reported
@telus @TELUSsupport why did my bill just jump from 30 a month to 150. You guys better respond before your technician shows up this morning because I might get him to just cancel the service instead.
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Hiebly
(@hiebly) reported
@worldmeetjohn @TimHortons Seems like unrelated issues there... All our telecom companies are purely Canadian, but our regulatory body is run by a Telus executive, and government policy is controlled by lobbying. Arguably having American telecom companies allowed here would lower prices
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LifestyleDigs
(@TheLifestyleDig) reported
Still waiting to get a signal @TELUS Optik TV. Last time the TV got a signal was over 6 hours ago. I wonder how many days we'll be down this time! Describe Telus: Unreliable. The shits!
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LifestyleDigs
(@TheLifestyleDig) reported
That piece of **** @TELUS Optik TV is down again!!!! Do NOT sign up for their ****** service if you like reliable TV. We had this dumb tech come out and say that Telus wireless is the shits and we need to hardwire to get better service. But we were hardwired until 2 years ago!
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Kim Crawford
(@IRAYD8) reported
@ADT since you were bought out by Telus, it's been a downhill ride. Beat down to upgrade my system last Oct. Has never worked well since. Now told to pay over $900 to get out of contract. Thieves.
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Meals on Wheels
(@MOWOttawa) reported
Please note that the phone system at the office is not operational this morning. Staff are picking up messages and returning calls. Sorry for any inconvenience this is causing. Bell and Telus are working on correcting the problem.
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LifestyleDigs
(@TheLifestyleDig) reported
Besides about 15 minutes of TV at noon today, that piece of **** @TELUS Optik TV has had no signal. I'm thinking Telus is retaliating for being reported to the CRTC.
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Jay Osborne
(@Radiojayoz) reported
@Shawhelp I want to cancel my services immediately. Two weeks I’ve been trying to set up a service call b/c my cable and internet sucks. Today you can’t even access my account your systems are down. Telus is coming in tmw to replace cable and internet. I want a month refund!
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Charlie Stuff
(@stuff_charlie) reported
For those of you that think I am demented and extremely slow to respond I am a Telus customer in Canada and I pay way too much for ****** service!