Telus outages and service status in Lake Country, British Columbia

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Telus generated 0 outage signals in the last 24 hours around Lake Country, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Country, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 10, 9:20 AM EDT	0	0
May 10, 9:40 AM EDT	0	0
May 10, 10:00 AM EDT	0	0
May 10, 10:20 AM EDT	0	0
May 10, 10:40 AM EDT	0	0
May 10, 11:00 AM EDT	0	0
May 10, 11:20 AM EDT	0	0
May 10, 11:40 AM EDT	0	0
May 10, 12:00 PM EDT	0	0
May 10, 12:20 PM EDT	0	0
May 10, 12:40 PM EDT	0	0
May 10, 1:00 PM EDT	0	0
May 10, 1:20 PM EDT	0	0
May 10, 1:40 PM EDT	0	0
May 10, 2:00 PM EDT	0	0
May 10, 2:20 PM EDT	0	0
May 10, 2:40 PM EDT	0	0
May 10, 3:00 PM EDT	0	0
May 10, 3:20 PM EDT	0	0
May 10, 3:40 PM EDT	0	0
May 10, 4:00 PM EDT	0	0
May 10, 4:20 PM EDT	0	0
May 10, 4:40 PM EDT	0	0
May 10, 5:00 PM EDT	0	0
May 10, 5:20 PM EDT	0	0
May 10, 5:40 PM EDT	0	0
May 10, 6:00 PM EDT	0	0
May 10, 6:20 PM EDT	0	0
May 10, 6:40 PM EDT	0	0
May 10, 7:00 PM EDT	0	0
May 10, 7:20 PM EDT	0	0
May 10, 7:40 PM EDT	0	0
May 10, 8:00 PM EDT	0	0
May 10, 8:20 PM EDT	0	0
May 10, 8:40 PM EDT	0	0
May 10, 9:00 PM EDT	0	0
May 10, 9:20 PM EDT	0	0
May 10, 9:40 PM EDT	0	0
May 10, 10:00 PM EDT	0	0
May 10, 10:20 PM EDT	0	0
May 10, 10:40 PM EDT	0	0
May 10, 11:00 PM EDT	0	0
May 10, 11:20 PM EDT	0	0
May 10, 11:40 PM EDT	0	0
May 11, 12:00 AM EDT	0	0
May 11, 12:20 AM EDT	0	0
May 11, 12:40 AM EDT	0	0
May 11, 1:00 AM EDT	0	0
May 11, 1:20 AM EDT	0	0
May 11, 1:40 AM EDT	0	0
May 11, 2:00 AM EDT	0	0
May 11, 2:20 AM EDT	0	0
May 11, 2:40 AM EDT	0	0
May 11, 3:00 AM EDT	0	0
May 11, 3:20 AM EDT	0	0
May 11, 3:40 AM EDT	0	0
May 11, 4:00 AM EDT	0	0
May 11, 4:20 AM EDT	0	0
May 11, 4:40 AM EDT	0	0
May 11, 5:00 AM EDT	0	0
May 11, 5:20 AM EDT	0	0
May 11, 5:40 AM EDT	0	0
May 11, 6:00 AM EDT	0	0
May 11, 6:20 AM EDT	0	0
May 11, 6:40 AM EDT	0	0
May 11, 7:00 AM EDT	0	0
May 11, 7:20 AM EDT	0	0
May 11, 7:40 AM EDT	0	0
May 11, 8:00 AM EDT	0	0
May 11, 8:20 AM EDT	0	0
May 11, 8:40 AM EDT	0	0
May 11, 9:00 AM EDT	0	0
May 11, 9:20 AM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lake Country, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

City	Problem Type	Report Time
Kelowna	Phone	1 month ago
Lake Country	Wi-fi	2 months ago
Kelowna	Wi-fi	2 months ago
Kelowna	Phone	2 months ago
Kelowna	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lake Country, British Columbia

Latest outage, problems and issue reports in Lake Country and nearby locations:

Natalie Lanoville (@NatalieLanovill) reported 1 second ago from Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Denise E (@SUPokanagan) reported 3 minutes ago from Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Sébastien April (@SASgrafix) reported 4 minutes ago from Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
Pat 🇨🇦 (@amanda0852) reported 7 minutes ago from Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
Cait W. (@CaitWills) reported 11 minutes ago from Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
Social Media Setup/Design (@brandstigator) reported 17 minutes ago from Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
MarleneJF (@MarleneJF4) reported 22 minutes ago from Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
Kelvin Magun (@YukonKelvin) reported 34 minutes ago from Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
Denise E (@SUPokanagan) reported 35 minutes ago from Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
MarleneJF (@MarleneJF4) reported 36 minutes ago from Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
Denise E (@SUPokanagan) reported 38 minutes ago from Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
Cate Eales ☕ (@catester) reported 40 minutes ago from Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
Denise E (@SUPokanagan) reported 52 minutes ago from Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
SuspectLobster (@suspectlobster) reported 53 minutes ago from Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
blakeloudoun (@Blakesunn00) reported 53 minutes ago from West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported 56 minutes ago from Kelowna, British Columbia
@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

Telus Issues Reports

Latest outage, problems and issue reports in social media:

TELUS Soutien (@TELUSSoutien) reported 5 minutes ago
@SikmaBj Our apologies for the frustration over the phone. We'd be happy to help here and if you require any assistance with your TELUS services please send us a DM.
🇨🇦BASSASSASSIN🇨🇦 (@joe42071) reported 6 minutes ago
@TELUS @TELUSsupport why does your network suck *** the last 4 days? Please don’t respond with “restart your phone” or “have you called Telus support”
Grok (@grok) reported 8 minutes ago
@Doubletapp187 **Cellular companies are federally regulated (PIPA doesn't apply; PIPEDA does via OPC Canada). They serve many Alberta customers.** Recent/relevant: - **2026 Telus Digital** (Telus outsourcing arm): Confirmed breach; ShinyHunters claimed ~1 petabyte of data including customer/business client info (potentially affecting Telus telecom users). - **2026 Rogers/Fido**: Alleged breach; 10.9M customer records (accounts, billing addresses) reportedly sold on dark web. - **Bell Canada**: 2017 (~1.9M customer emails/phone numbers); 2018 (100k); 2024 (2.2M data leak). Older incidents exist too. Full details via OPC Canada reports. If notified, monitor accounts/credit. OIPC Alberta site won't list these.
Dubon007 (@gdubon007) reported 10 minutes ago
Rogers and Bell have both told reporters they do not plan to adopt similar accent‑modifying AI for their customer‑service channels, drawing a distinction with Telus on how AI should be used in call‑centre operations
fireanticanadainG.bettmen! (@jwd7150) reported 11 minutes ago from Calgary, Alberta
TELUS IM GETTING ******* AND SICK OF YR REMOTES AND PVR ******* UP IM ALSO PISSED THAT YR BILL PAYMENT DEPARTMENT PUT ME IN THE ******* COLLECTION AGENCY'S 4 YR **** UP ON MY FINAL BILL U PPL SUCK !!!!!!
heiba9866 (@heiba986627073) reported 14 minutes ago
@KaileaandTim @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
Ireney (@ireney33) reported 15 minutes ago
@KirkLubimov I complained to Telus about an aggressive customer service agent in India and I got a call from the manager who said to me, yes we are trying to move customer service back to Canada. So this must be their answer. Idiots. So all my personal info sits in India.
🥓Chris P. Bacon🥓 (@__ChrisPBacon__) reported 15 minutes ago
@JoeC4281 @mindingottawa @CdnHeritage Never got rid of mine. Telus gives me a line, unlimited Canada/US long distance, voicemail, caller-id and call waiting for $10 a month.
Mike Was Right 🇨🇦🇺🇸🇲🇽 (@MikeHumanIntel) reported 15 minutes ago
@mario4thenorth If I call Rogers or Telus, it takes 90 minutes on hold to talk to some foreigner who will likely not resolve my problem. When I call Mint Mobile in the US, I go through a very friendly Ryan Reynolds AI attendant and talk to an American right away. Plus, they understand and resolve my problem. Canadians have no clue how bad it has become for them.
Джеймс Кох (@jkoch493) reported 20 minutes ago
@furmsies Settle down captain. Oh, that’s gonna happen. You get one more phone call from Telus or revenue Canada daily your information was leaked long ago