Telus Outage Report in Lake Country, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Internet | |
| West Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Kendell (he/him)
(@burnabymartin) reported
@nspector4 Telus Health sucks. We want a proper family doctor @adriandix @jjhorgan!!!
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Fred Matthews
(@NorthZenArcher) reported
great deal of trouble with TELUS trying to get my internet service moved to my new home and was lied to about being able to get Optix and Internet 75. I couldn’t get either. I got the royal runaround by two service reps and a manager. I was promised compensation for overages
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Brad Williams
(@bwilliams6009) reported
@AlexTheCarrigan Not good customer service. Maybe too busy at Telus or they also are short staffed.
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The Pierpoint Team
(@Pierpoint20) reported
@TELUS @TELUSsupport whatever work was done on the cell towers in Essa Township has now officially ****** up service even more. Everyone is dealing with lack of signal, dropped calls and phone data not working. Please look into this asap
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Fred Matthews
(@NorthZenArcher) reported
@TELUS when are you going to stop teaching your customer service representatives to be dishonest? On July 28th, 2022 I went into the Telus store in Lloydminister, AB and purchased a Smart Camera to install to keep surveillance on my back yard where I park my vehicle and to watch
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Lina
(@TappingCircle) reported
@EMauroCBC do you know why the nurse's union does not speak about Doug Ford's goal to squeeze the nurses until citizens begin turning to Telus or Shoppers health, fee for service healthcare? Have you read about Mike Harris's wife receiving business from DF for part time nurses?
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Fred Matthews
(@NorthZenArcher) reported
in May that the in town live in does not have the infrastructure to allow Telus to offer Internet 75. Apparently, that changed but I was never notified I could upgrade. In the time I waited for tech support, a thief entered my backyard where I park my car and syphoned the gas
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R.B. Kevington 🐙 ☭
(@remarxist) reported
@heylaineys Oh that sucks, does only Telus service this smaller city?
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Matsuko
(@missmatsuko) reported
@ElizabethRBess @dockevinmcleod @TuraEmanuela Yeah AccessVirtual used to be same-day but they're shutting down. Maybe Telus will ramp up to offset it. I also noticed several week waits for Telus but checking back later in the day there were next-day appointments at least.
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Matt Goddard
(@The_HeadCrusher) reported
@BJB_says @LanceStorm Oh I get it, we were on the wait list for about 10 months, besides he silicon shortage which delayed production they have been slow to roll out a large number at once for fear of overloading the system and then everyone internet slows down, like Telus did with the smart hub.