Telus

Telus Outage Report in Lake Country, British Columbia

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The latest reports from users having issues in Lake Country come from postal codes V4V.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Country, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Country, British Columbia 06/01/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (8%)

    TV (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Lake Country, British Columbia

The most recent Telus outage reports came from the following cities: Lake Country and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaLake Country Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna Phone
CanadaKelowna Phone
CanadaKelowna Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lake Country, British Columbia

Latest outage, problems and issue reports in Lake Country and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ZarkMuckrbarn Zark Muckerbarn Reset (@ZarkMuckrbarn) reported

    @Telus dealerships beat #Telus Corporate stores hands down for service and support. It's not even close.

  • Hup_Holland Ken Serné (@Hup_Holland) reported

    @GlassCityFC @Sportsnet It’s fine on Telus Optik? What service are you using?

  • ember_november Ember November - I wanna be an #ableg Hall Monitor (@ember_november) reported

    @thwartypants When I had trouble with my Telus land line, they told me it would be at least 3 weeks before they could send a someone to see what is wrong. I just cancelled my line.

  • ember_november Ember November - I wanna be an #ableg Hall Monitor (@ember_november) reported

    @thwartypants Telus is horrible.. but if you are rural, they all are. No one wants to provide rural services.

  • DSengineer2019 Canadian Ms Wonderful l 🇨🇦 🙏 (@DSengineer2019) reported

    @TELUS I am a senior recovering from a transplant. My battery is low so why can Telus not replace it as part of my monitoring service instead of telling me to do it myself .I am still recovering from transplant thank you

  • voyagevixen voyage ***** (she/her) (@voyagevixen) reported

    @AllAboutJodi @TELUS Yikes 😳 that’s terrible

  • nucks09 C Timmermann (@nucks09) reported

    @TELUSsupport @TELUS I thought when you switched over email to the new platform that recoveries would be quicker. Email down due to Telus since Wednesday and keep been told it will be another 72 hours!! Wow😡

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    My village just accepted a broadband study that said, in essence, "if you're lucky you'll get 50mbit down by 10mbit up sometime in late 2026, but we're not going to do anything except pray that @Telus will install fibre". Which they won't. Help me, @SpaceX, you're my only hope!

  • KtownPB Patty B (@KtownPB) reported

    @TELUS Just sayin’ but Claudia in your Home Services retention department jus saved you a home and mobility customer. Give that lady kudos, a raise, or both. #happycustomer #savedcustomer

  • AllAboutJodi AllAboutJodi (She/Her) (@AllAboutJodi) reported

    @DebraDiGiovanni @TELUS You can imagine how I’m reacting. @TELUS you really need to do better customer training if this is acceptable.