Telus Outage Report in Lake Country, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| West Kelowna |
Wi-fi | |
| Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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@BCislander
(@BCislander888) reported
@TELUSsupport All equipment returned..every month I call @Telus they tell me it will be corrected next billing but never happens. After 3 weeks usage the bill was $77 and I disconnected,a month later $177, a month after $327. What kind of service is that to endure as a senior? #telus do better
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Laharl
(@SpaceMutiny) reported
I only decided to get tested when I was using Telus's Heath app and just plugged in two of the major issues I have been having for the past few days now (Running Hot and cough) into it and both times it says, "You may have the plague. Maybe get tested so I did."
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paυlιcy crιтιc
(@skinnepa) reported
@TELUS cold-calling customers to tell them how they are appreciated to offer a deal that results in being transferred to the 40-min-wait-queue-of-despair to get someone authorized to make the change is NOT GOOD SERVICE. It gets people told to fu<k off when they call back.
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Lynda-Lee Saunier
(@LLSaunier) reported
@TELUSsupport Oh my gosh now they want a PM. I spent weeks trying to resolve other issues including over charges. All requests were dragged or, ignored or unresolved. But remotely tampering with account is crossing a whole new boundary!! #beware of #Telus
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Rainbowicus
(@rainbowicus) reported
update time: Theres been problems with the internet. Telus keeps saying everything should be ready to be set up but they keep just not coming to get things done. I'm not sure when they will actually stick to their word, so I'm not sure when I can stream again. I miss y'all
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Lynda-Lee Saunier
(@LLSaunier) reported
@TELUSsupport Wow! I mentioned to Telus I called my daughter using FaceTime over wifi network when in the US and they have blocked this on our account! #telus #telustampers
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Sivakumar naganathan
(@Sivakumarnagan1) reported
@TELUSsupport Telus Support, am a new customer that signed up for 2 lines on Dec 19. I received only one SIM card so far and that too only yesterday. I have tried to call up customer care via phone/chat and have been logged out by your systems after being put on hold
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o w o
(@lumpiadreams) reported
Not to mention that their call lines are always so busy that getting through to people can take hours. I'm so ******* frustrated I wanna cancel everything. Would not recommend telus at all
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kristina
(@kristinafanzega) reported
@telus @TELUSsupport been a customer for almost 20yrs. No appreciation or consideration for my loyalty and work I have done. @ShawInfo what kinda deals u got for someone looking for a new provider?
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Luqman
(@lqmnraof) reported
how long was the Tulus’s original day 1 concert? saw the setlist was changed. we paid the exact same money so where’s the fairness? **** the organizer man concert Tulus pun tak telus