Telus Outage Report in Lake Country, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Telus
Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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El Marniño
(@OllieLiterate) reported
@EfeoVI they came to fix it today and he told them they needed a box truck to fix it and they didnt bring one and now we have to wait ANOTHER day ): telus kinda stinks
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Joe Gardipy
(@brandNameJoe) reported
made an appointment with Telus Health Service, let's see how this is put together
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Natty
(@natty2u) reported
@TELUS your on hold wait times are ridiculous. 2 hours and counting is unacceptable. If you dont have the man power to accommodate your customer base then maybe your customer base needs to switch to another carrier until you hire enough staff. Might be time to switch again.
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
How come when I use my @TELUSsupport home wifi my connection SUCKS ? Is it because I have @TELUS "Pure Fibre" ? Which is Pure Crap !!!! Dial up would be faster or using my neighbor's @ShawInfo wifi !!!
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Lifeintheboo
(@lifeintheboo) reported
@youngcjpl @jjhorgan Yes, you do need a GP. I just attempted to book. She said I'd have to go through Telus Health or some such service and get a doctor's name that way before booking so they have somewhere to send a report...not terribly convenient for sure...
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Malik Melo | #YBG
(@TruMalik) reported
**** (and I can't stress this enough) Telus
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Jamie Billingham
(@jamiebillingham) reported
@TELUSsupport and the billing issue that was fixed last week has returned. For some reason Telus now thinks for the third time that I’m moving in June when I moved in May - they are trying to bill me for an address that I move from in May plus services at new address.
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Hodges43285
(@hodges43285) reported
@TELUSsupport #TelusSucks #Seriously #BadService I am with Telus, I call Telus for some tech help & they kept interrupting me. Over & over because as they said “you keep breaking up sir”. & I said “are YOU complaining about the service YOU provide?”
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Christine C. Ph.D. Exploring a 2nd primary cancer.
(@Limbictweets) reported
@DrKarenWalker @DocMCohen It's awful - Shopper's does own Telus. This privatization has to stop.
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Malik Melo | #YBG
(@TruMalik) reported
I can't stress this enough...**** Telus