Telus

Telus Outage Report in Lake Country, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Country, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Country, British Columbia 02/19/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Lake Country, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaWest Kelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lake Country, British Columbia

Latest outage, problems and issue reports in Lake Country and nearby locations:

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • JayCooperBell Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • CaitWills Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EtNan_McPeen Ethan isnt here :/ (@EtNan_McPeen) reported

    @projectjoyful call telus WITH DAD it’s so simple he has no goddamn clue what to say so help him. because even if it’s not the internet you’re yelling at it’ll be helpful to everyone :)

  • spicyyricecake - (@spicyyricecake) reported

    shaw is literally garbage. as soon as my contract is over i’m switching to telus 100%. **** u shaw, sick of ur ****.

  • PrashantBanerj8 Prashant Banerjee (@PrashantBanerj8) reported

    Worst service from Telus, was chased by Telus promotion agent to sign up for new Mobility and home service but haven’t received anything and an unauthorised debit of $429 on our credit card. Misselling and bad customer service. No one to help @TELUSsupport @telusmobility

  • levikuroo Khun’s girl 🥀 (@levikuroo) reported

    @dhniarnjwa Its not a joke. Essens Oryzalac ada refund policy. And they have smaller exposure compared to kayman. Companies yg tak jaga customer sampai habis ni tak telus and generally malas. Boleh je buat survey amongst paying customers and find out apa lagi boleh improve

  • jwmox John Moxin (@jwmox) reported

    Hey @TELUS you guys have owed me $89.36 for months now. My account is cancelled and I can no longer access it. One of your customer service reps told me you'd mail me a cheque. What's the hold up?

  • girlegunz TLogic-SaveWomen’sSports (@girlegunz) reported

    @TELUS @TELUSsupport Why am I plagued with such a buggy app like Optic TV? Damn thing crashes almost every day. WTF is the matter with your tech house? This is simply unacceptable.

  • ShaneLSimpson Shane Simpson (@ShaneLSimpson) reported

    @BCReality @bobmackin @adriandix You have criticisms about availability and timeliness of information that is fair comment. When you get unequivocal, direct answers such as on this Telus issue accept them. If they are untrue we will know soon.

  • Florencebabyxxx Flo🇨🇦 (@Florencebabyxxx) reported

    @Sportsnet WHY ******** DO YOU HAVE O, W and P all playing the stupid ******* baseball game? And apparently the habs leafs game is blacked out on @TELUS. Ugh annoying. ******* struggle being a habs fan on the west coast

  • cheryl_rhodes Cheryl Rhodes (@cheryl_rhodes) reported

    **** Telus! @TELUS just had me transfer my email to ******* Google which I have no need for getting my email online and now I can't email on MS Outlook on my computer. **** Telus! **** YOU!

  • RealMed3 RealMed3 MD👨‍⚕️🇨🇦💅🏽 (@RealMed3) reported

    @ErithacusRubec @Shawhelp Great, so you’re saying Telus is just as bad as Shaw. Tbh I’d switch to Telus if it were an option in my area, but alas I am stuck with unreasonable @ShawInfo