Telus

Telus Outage Report in Lake Country, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Country, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Country, British Columbia 12/08/2025 09:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Lake Country, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lake Country, British Columbia

Latest outage, problems and issue reports in Lake Country and nearby locations:

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lahardy66 katrina (@lahardy66) reported

    @IRPlawyer @TELUSsupport We have had nothing but problems with telus internet here on the Sunshine Coast . 5 years of never ending visits and promises to fix . will be leaving telus this year as well .

  • donkeyrkong DK (@donkeyrkong) reported

    @TELUS @TELUSsupport @City_of_Airdrie Every day like clockwork, cell service is wildly slow and unreliable after lunch until late evening in Kings Heights area. Affects multiple Telus users and has been going on for months. What’s the deal?

  • BabyJai69 Jennifer Ann Wells (@BabyJai69) reported

    @TELUS Not a *******😾 chance Telus. You keep up with this crap 💩 you’re next. Already dumped Netflix and Disney +, Facebook next and I’ll do pay as you go before I support a company that is pushing digital ID.

  • GuyThompson_Esq Guy Thompson 🇨🇦 (Producer) (@GuyThompson_Esq) reported

    @IRPlawyer @TELUSsupport Unplug the router for 30 seconds. Then, plug it back in. If you actually got through to Telus support that’s the first thing they tell you to do. I’m sure you’ve already tried that but just in case.

  • NjH1416 NjH16 (@NjH1416) reported

    @TELUSsupport Trying to reactivate my account, My Telus app has me down as Unauthenticated User but when I log into Telus through a web browser it still recognizes me as the name and email used for the account. Would appreciate it if you can direct me to the support I need.

  • nicolacourtney Nicola? (@nicolacourtney) reported

    I cleared my data and if this doesn't work, @TELUS owes me a new phone.

  • CassidyTowers Cassidy Towers (@CassidyTowers) reported

    @TELUS when are you open? I just tried calling to set up a service and your system says you are closed but not when you are open....Shaw is open....

  • SeanFitzMath Sean Fitzpatrick (@SeanFitzMath) reported

    I like how @TELUS periodically sends these notices through their app that you've earned enough points to redeem for something, but their rewards website has never once been functioning when I've visited. I usually get a blank page and a message about high traffic.

  • GoobenB Gooben Paul board (@GoobenB) reported

    @TELUSsupport Rebooting modem did not work , I've checked all devices the problem still happens, could Telus SmartSteering be an issue ?! its only wifi that gets effected not ethernet

  • vladiator011 V (@vladiator011) reported

    Anyone else's #telus wifi slow today? Reset the router twice still painfully bad been down for 2h now #yyc