Telus Outage Report in Lake Country, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (56%)
-
Phone (20%)
-
TV (9%)
-
Wi-fi (8%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
Phone | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
J Mar
(@jmar_here) reported
@TELUS what’s up with your monitoring system? I’ve signed up to new unit installed 3 days ago and it’s still not working right! I’ve called your support on numerous occasions and can’t help either.
-
TELUS Support
(@TELUSsupport) reported
@AhamedNicky Hi Nicky! You should be able to reach out to ADT by Telus customer care at this phone number: 1-855-958-8181
-
grizzyof3
(@grizzyof3) reported
@edmontonjournal @TELUS I live 1km from a city of 68k and my provider has given up on trying to get my 25mbps service working due to neighbors trees. Haven’t had internet for days now. Try working from home with no internet. Towns in the middle of nowhere have better internet than me.
-
Liam McDermott 🍁🇬🇧
(@liammcdAEC) reported
I feel like only @TELUS could email you to say “turn up the savings, turn down the energy costs”, but ask you for $15 per month for the privilege. Save money by spending more money with us! 🤔
-
TELUS Support
(@TELUSsupport) reported
@Deyeannah Hey Diana, some of our TELUS security customers have been impacted by a network maintenance issue which we are working to resolve ASAP. We don't have any ETA at this time; however, rest assured we are definitely prioritizing this. Thank you for your patience!
-
Ian "Heat Dome" Spence 🏳️🌈
(@ecnepsnai) reported
@lizthegrey Interesting - I have Telus fibre and can download that file no problem
-
E-Comm 9-1-1
(@EComm911_info) reported
.@TELUS advising landline/cell service being impacted in #Lytton due to the wildfire. Life-threatening emerg? Dial 911 in case there is phone service. No service? Ask friend for help & head to nearest ER/doc or police/fire dept if able. Info @TELUSsupport. FYI @TNRD
-
Deb Delorey
(@debdelorey) reported
@edmontonjournal @TELUS I live rural… pay full price for a cell phone that has zero service unless I drive to town. Have to have a landline and when Telus pedestal had faulty wiring and I had no phone service, it took over three weeks for a repair to be done. Missed two calls to go for a 2nd vaccine.
-
Andrea S 🇨🇦 #WearAMask #StayHome
(@ajsh314) reported
@ADT @TELUS @TELUSsupport After almost 24h and 3 calls, FINALLY got an appt for you to come and fix the problem caused yesterday. Security system install caused landline to go down. Guess now I'm without a landline for multiple days. Shouldn't have been this hard/taken this long.
-
Stéph 🇨🇦
(@CoupedesPotats) reported
Wow Telus sucks. My internet died like a second before the goal was scored. That was fun to miss... #StanleyCup