Telus Outage Report in Lake Country, British Columbia

@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

Switched to Telus today, Worst decision of my life

Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

@TELUS is the worst to deal with! Might as well move to bell.

Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

@bertameisje @21DustNBones Apply for a customer service work from home. Any of the telecons. Telus or Bell

@TELUS ayusin niyo HR department ninyo or whoever is in charge for contacting for the Mckinley branch applicants. Calling out of nowhere and being rude as **** on the phone. Parang taga kanto 🤢

@kingofqueensla1 @ChristineGuent8 @Bell When we had a Telus in home service a couple months ago we were notified that the technician would ascertain if it were safe or not to enter the house first. He arrived in a mask and kept it on the whole time.

So safe to say I will never be a customer of @TELUS based on these kind of interactions.

Don’t trust Telus. They would rather protect a person getting a phone illegally than an actual customer. She then lecturered me about online security and said I gave the person my permission to steal my identity by visiting websites. Really? Do you think I needed that?

So a @TELUS sales person came to my door. Said someone at the house wanted fiber optic internet. Lie. I told her I don’t trust Telus because they allowed a person to use my identity to have a cell phone. I tried to cancel but they wouldn’t until I filed a police report. So I…

@VeganSteve420 @DrKateTO @Bell Does Telus force all their techs to wear some goofy useless thing on their face at the whim of a customer? What if the customer demanded no clothing at all? Or only pink shirts. Where would it end?

@jazzyt559 They charge us a fortune for ****** service and constant issue with the internet. Might be time to look at Telus

@TELUSsupport this is to get everyone to never use Telus in Edmonton. They’ll waste your time by not sending installers for your internet and when YOU chase them down after 4 hrs of calls, they’ll tell you ‘sorry we don’t have fiber in you’re area until next month. Shaw does

@TELUSsupport I can't login because someone has ked my account, and your callcenter always transfers me to a number that is only open like 9-5pm. I also can't use Telus assist because I can't login I need help ASAP