Telus

Telus Outage Report in Lake Country, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Country, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Country, British Columbia 12/23/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Lake Country, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lake Country, British Columbia

Latest outage, problems and issue reports in Lake Country and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieBoisvenue Jamie Boisvenue (@JamieBoisvenue) reported

    @samvictoria4005 Except the reason I switched to Fido is because Telus had consistently crappy service and they’re overpriced.

  • KuPigpig AngryAsianDad (@KuPigpig) reported

    @msjs2021 Luckily we are with Telus for cell service. So glad that we didn't bundle everything with Rogers.

  • Shane51048078 Shane (@Shane51048078) reported

    @vote4robgill @Rogers I'm not calling Rogers at all... I'm calling Telus to change my service provider

  • GuilmonR GuilmonRunix_AD (@GuilmonR) reported

    @adilally3 @TELUSsupport I live in Alberta and we have Fiber at home, Telus stopped using what you are talking about and has been laying down and replacing old lines with fiber optic for years. Just have to be patient since fiber lines that get put down only go a few meters before needing a box.

  • Ihartcompassion Barb (@Ihartcompassion) reported

    A phone call to @telus reaffirmed my choice to cancel EVERY service w/them. My security term was 2yrs (noted in my calendar) but turns out it’s 5yrs 🤔 So almost $400 to cancel and please return the equipment. 1/3

  • NerdyLecture Nerdy Lecture (@NerdyLecture) reported

    @HollieFelix @TekSavvyCSR I asked about switching to DSL which is slower than what I have, but it would need to be setup as a new service. Telus has no internet where I live and Bell has the same speed limits as what TS has on offer. (Makes sense as they resell it.) Going month to month with Rogers.

  • robertguenette Rob (@robertguenette) reported

    @ghod Ahahaha! Neither Bell nor Telus are any better, they’re all trash. So it’s down to the deeply overpriced service at this point.

  • FitzDrum Michael🇺🇦Fitzgibbon (@FitzDrum) reported

    What bugs me most about @Rogers meltdown is having no choice but to remain a customer. Not moving mobile to @Bell because I keep mobile/internet with separate carriers precisely for outage events. And @TELUS is useless on int’l service. So I have to put up with Rogers’s crap.🤬

  • PatrickDusablon Patrick Dusablon (@PatrickDusablon) reported

    @CheriDiNovo @CRTCeng @JustinTrudeau Short answer: CRTC senior ranks are stacked with former Bell, Telus and Rogers executives who act like they're still working for their old corporations rather than the public service.

  • KuPigpig AngryAsianDad (@KuPigpig) reported

    @msjs2021 We are with Telus for cell service. That's one smart thing that we did.