Telus Outage Report in Lake Country, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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James P
(@jamesp750) reported
Hello @TELUS why do your telemarketers call in the middle of the day to disturb me, only to hang up on me when they find out there are no services to sell me? This happens with Shaw. Yesterday, 4 people called me about the same thing and all 4 hung up on me when I wouldn’t bite
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david sussman
(@Dave_Sussman) reported
Really unhappy with how @telus customer service treated me just now. It really surprised me - the agent was impatient and rude. Time to look into Shaw today!
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KushKrop
(@KushKrop) reported
@TELUS F**k your masks i will never support your company for playin the covid theater, and Twitter I don't care what people or tweeters don't like because I'm not here to please people I'm here to say it how it is if they don't like it don't use social media end of story
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MySecond Act🇨🇦 🐾🐾🌻
(@ActMysecond) reported
@TELUS what’s an acceptable wait time for an agent to answer a customer service call???
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Cheryl Hammer
(@dragonpainter1) reported
@TELUSsupport has terrible customer service. Automated system keeps returning an error and customer service is "closed" or you sit on hold for hours. My service has been interrupted, without notice, despite paying account. Telus is the biggest rip off yet. #badcustomerservice
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...
(@tempehlover) reported
@ToulasTake Isn't the point to decimate public healthcare and eventually have only private? Most people I know use TELUS Telehealth now and can't even dream of having a Dr. The worst thing about QC IMO is the abysmal healthcare.
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just a meep 𓈑
(@TheTiniestMeep) reported
@VanIsleVeggie @CapitalDailyVic @TELUS I'm with Bell and I don't get service either there
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Artful Codger
(@mon_bicyclette) reported
Twice this morning my texts disappeared about the Telus issues just as I was finishing typing. .
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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Reform_The_LTB
(@AppleDoomsday) reported
@MLInstitute @irenesberkowitz "Those who support #C11 may not understand new media." Rogers, Bell, Telus fully understand 'new media', which is why they want to do anything to logjam/**** it up. #CRTC is simply catering to this **** and as usual: Making a mockery of the Charter section 2(b).