Telus Outage Report in Lake Country, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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alice
(@alicesucksass) reported
@vinstane ngl might be that too my wifi is so bad broo i hate telus
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Troyliss dot net—“It’s dot com!”
(@Troyliss) reported
@wordsmythical The issue isn’t how Alberta Health is paying out—physicians are all already private businesses—but that they’re paying out to a publicly-traded company. Doctors have to run their businesses according to their professional standards. TELUS focuses on solely on shareholder value.
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Hart Sprenger
(@HartSprenger) reported
@TELUS @FriendlyFuture I do not comprehend what the “Ukraine support” is all about. When bombs fell on other countries we did not stand shoulder to shoulder to support those countries. I guess those were American bombs, obviously American bombs are allowed to kill people.
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The Baron
(@TheFunnyRabbot) reported
@lilmisscream I need to call out Telus for a moment. Why would they shut your WiFi down for a day before they close? Wouldn't they have to wait before doing that?
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Rena Woss
(@renawoss) reported
TELUS customer service is HORRIBLE due to IVR system and ridiculous long wait times. Telus is a master at inventing Roadblocks.
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GBH
(@haliwell51) reported
@IAMRockwell @ValaAfshar Same theory in terms of results/outcomes. High cost with marginal outcomes as no competition. Telus/ Rogers charge what they want. Bad service oh well
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daryl n cognito
(@darylcognito) reported
@solidarityYYC @TELUS_Spark Considering how ethically flexible Telus is (profiting off tax dollars providing “telephone doctor visits” this doesn’t surprise me. They suck at customer service, they suck at ethics.
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Georgesfelttipdrawings
(@Georgesfelttip1) reported
@koodo @nealjennings @nealjennings Exactly this problem. Telus store on Robson informed me that there was some maintenance ongoing. Lots of people went to the store enquiring yesterday. Nothing was communicated to users or customer support though.
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Shane
(@BShane555) reported
@scampden @3rdandOak @snufflewort What incentives is Telus offering? Employee stock purchase plan to create a monopoly? Poor management of healthcare & maybe intentionally not solving interoperability left the door open for Telus. Restrictions required on who can hold shares for co’s providing insured services.
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Todd
(@toddintune) reported
I have a WestJet Mastercard and over the past month and a bit I've been having nothing but problems. I go to stores and try to pay with it and I get transaction denied. But I can pay with Apple pay. Now today Telus tells me my pre-authorized payment was denied.