Telus Outage Report in Lake Country, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (21%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
Phone | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🎄
(@markj_pwns) reported
@nokouforever @XboxGamePass @TELUS Damn
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buy my **** on etsy
(@jennstansbury) reported
@TELUSsupport why is my account suspended for non payment when I paid $300. I was not notified nor was my partner. We spent the past 4 days thinking this was an outage when its not. This is the worst experience I’ve ever had from @TELUS .
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Shane Allen
(@realgimik74) reported
@TELUSsupport why can't I long into my telus app. It just tries to load that's it. Been like that for about 2 weeks. I put in all correct login and password.
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Nokou 🇮🇪
(@nokouforever) reported
@markj_pwns @XboxGamePass @TELUS and the worst thing about it is when i recently moved i never had the chance to change my S|X to ofline so im playing my PS5.. its a black spot for mobile internet and home internet ffs.. i can only get mobile internet down the street or here in work.. lol
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Mark
(@MarkLegault) reported
@TELUS @TELUSsupport for the love of all that is good and decent on this planet, please hire support staff who can clearly communicate through online chat.
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Kashyyk
(@Kashyyk) reported
@Dave_Eby While you wait for this to happen why don't you see if Telus can loan you some Doctors to help out? Seeing current wait times and poor outcomes, this calls for all hands on deck. You are doing so much for Telus shouldn't they chip in here? ¯\_(ツ)_/¯
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M
(@talkaboutitmcr) reported
@TELUS I’d love to know why nobody at your loyalty support has called me back for over a month. Sitting on hold for 2 hours to be told I’ll get a call back is unacceptable, so is a $180/month! Why would I agree to double my payment? Get it together, Telus. This is crap.
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Jen Jen
(@VisRisAime) reported
@TELUS 20 years as a loyal customer, I've never been more upset with your customer service!!!
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mar
(@marcanada54) reported
@StephenJG_ Telus have been hounding us for probably 2 years so I blocked their number on the phone. They arrive at the door-tell them we are NOT interested. We have been with Shaw forever and happy so far with their service.
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Mark Innes
(@LandmanMarky) reported
@AnthonyLacavera Carriers have saved piles of $ over the years (telus and bell network sharing plus big decreases in carrier workforce) and that hasn’t translated to lower user costs. Combining companies won’t help end users. Carriers all about lowering their costs and increasing their profits.