Telus Outage Report in Lake Country, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Sharpe
(@barcodeAndrew) reported
@TELUSsupport @TELUS Can you please tell me why it is I have to resort to contact you via social media like this. I try to go through the proper Channels w/ your support system but every time I get bounced to 3 or 4 different attendents + w/ at least 50 min wait time. 1/3
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ededwee
(@weeweewong) reported
@TELUSsupport I was told someone would call me to confirm my installation for today. No one called me and I have no internet, no emails, no calls, no communication from Telus. Please help.
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Jason Hanley
(@jasonhanley) reported
So @TELUS raised my bill by 50% out of nowhere, but meanwhile gives new customers 3x the speed for less than I was originally paying. Geez, thanks for being a long-term Telus customer, eh? :P
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Seefy
(@adaredia) reported
Is it just me or has the service at @TELUS seriously deteriorated this year? Wow. Can't get the billing right, hour long waits and disconnected while left on hold. CTTC complaint incoming 🤬
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Crystal Reid
(@Crys_marie98) reported
@AlleyDalley @TELUS Yes. You should try and find away to calm your body. Definitely not good if your pains are back! If I can do anything to help, please let me know!
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Coffeehouse
(@jaz_lottay) reported
Honestly if @Shawhelp was more transparent with this whole outage issue people wouldn't be upset. I just want to know if I will need to go to a friend's house with Telus Internet tomorrow for work or if I'm staying home and working. It's not that hard to give somewhat of an eta.
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Remziye
(@rmzkiliclioglu) reported
@PacteraEDGE email. He still has not answered my response. The jobs on your webpage seem to be very attractive, but unfortunately, I have the feeling that you are wasting people's time and energy. I have worked/am working with Telus and Appen and never faced this kind of indifference.
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ededwee
(@weeweewong) reported
@TELUS I was told someone would call me to confirm my installation for today. No one called me and I have no internet, no emails, no calls, no communication from Telus. Please help!
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Doug Crone
(@dougcrone) reported
Calling tech support is an unacceptable wait. This is absolutely not the service I expect out of Telus. This is what I would expect from one of your crappy cheaper competitors not a premium provider.
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
@Bryson_M I just dumped TELUS who was charging me $85 a month for a measly 2 GB of data and charged me $40 in overages during the power outage.