Telus Outage Report in Lake Country, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Lake Country, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J. J. Trollbooth
(@Trollbooth) reported
@TELUSsupport Is this the standard of care you put forth in your customer service? Need answers. I even DM’d this account. #Edmonton #telus #isp @CRTCeng
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s
(@_saiyiee) reported
Telus is the best company but the account management is worst.
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Paul Bellefleur
(@paulcatt) reported
@StephenPunwasi Telus treat their employees in their Manila call centres very well. So the CSRs tell me. They even import Africans to work there rather than pay for French-speaking Canadians.
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Skynet
(@SkynetArts) reported
@chatrmobile so I finally got rid of chatr and went to telus. I sign back into the chatr website and the *********** took all my top up credits I had previously added. Chatr is 100% pure rip off **** company. You are lucky im not in the cell phone service .
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Shane Finlay
(@Shane_Finlay) reported
@TELUS I have spent hours, as a Telus customer, TRYING to update my ******* prepaid plan. I find out that my account is now defunct, great, so I waste time, effort, and money, buying a new SIM card. I have now just spent the last hour going in circles... Jesus!
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A 🥞
(@lyshawins) reported
I am so throughly disgusted with the lack of customer service provided by Telus. The WORST service provider I have ever had the displeasure of working with. 8 months, 3 major issues and even in the process of cancelling the issues keep on coming. Lies and incompetence all around
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A 🥞
(@lyshawins) reported
This is the last time I let my husband pick the phone company. 6 hours and counting on the phone with them discussing the current issue. No remorse, lie after lie, they even gave us misinformation on how to return hardware. Just truly disgusting. @TELUS @TELUSsupport
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William Rallis
(@WilliamRallis) reported
@globeandmail ROGERS CANNOT OWN EVERYTHING. —————————————————— … they already own way too much and charge way too much and do not provide enough services for the price, … same applies for Telus and Bell, Telus the worst of them!
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kingbertron420
(@kingbertron420) reported
@TELUS @TELUSsupport ehy am I paying 90$ a month for cable to get the sports packages and then be met with region locked games. I might as well cancel my cable and just get centre ice
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Susan Waters
(@sqalid2001) reported
@CheriDiNovo Doesn’t Telus also have a charge for service, virtual doctor’s visit here in AB? My brain remembers hearing something about it!