Telus

Telus Outage Report in Keremeos, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Keremeos, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Keremeos and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Keremeos, British Columbia 02/04/2026 13:10

February 04: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Nguyen_Tesla Thanh Nguyen (@Nguyen_Tesla) reported

    @TELUS would be nice to have someone answer customer service for my mobility plan. After two hours waiting phone got drop. Omg. There must be better providers out there.

  • cathy_fillion AB Girl (@cathy_fillion) reported

    @seniorspyM6 @TELUS I called technical support and they did fix it!!!

  • BritneyDenson Brit (@BritneyDenson) reported

    @TELUS @ExcellenceCan Oh please, worry about providing customer service. I don't care if you coddle your employees.

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    @TELUSsupport Oh my gosh worse experience ever!!!! #telus my account is being remotely altered. Very unsettling will definitely change service providers. Be careful Canadian consumers

  • HeatherMilne2 Heather Milne (@HeatherMilne2) reported

    @telus your customer service is the absolute worst. Hire some actual humans to answer inquiries from customers. Your virtual assistant is useless and the wait time to speak to a live agent is ridiculous.

  • ddalessandro Dan D'Alessandro (@ddalessandro) reported

    @telus #telus wait time is over one hour! That’s not service. Used to be the best.

  • PurpleMel79 Mel (@PurpleMel79) reported

    @sportsjunkie007 We're in the same boat. Only switched to Telus because their regular internet was garbage now and Fiber isn't an option yet where we are... But Shaw TV quality is horrendous!! Holding out for Telus to get Fiber in my area... Lol!

  • faeriemaee mae 👾 (@faeriemaee) reported

    @RogersHelps I’ve been on hold for 45 minutes!! Telus always picks up within 10. Wish telus internet would come to my area so I could get better customer service.

  • millenialfxlcon clown perceived (@millenialfxlcon) reported

    so my buildings maintenance team may actually be the ones behind my internet **** up. here is hoping they fix it faster than telus does

  • Twyla68835297 Twyla (@Twyla68835297) reported

    3) Also, the (contract) lists International Data @ $0.00 included.   What's up with the charges for data on a wireless home phone hub??  (can't seem to get help calling Telus). Thanks