Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/01/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBigWiazowski Matthew Wiazowski (@TheBigWiazowski) reported

    if you want the most incompetent customer service, make sure to sign up with @ADT by @TELUS . BRUTAL

  • Eric0Lawton Eric Lawton (@Eric0Lawton) reported

    @Ibycter @TELUS Now that spoofing is so easy, blocking individual numbers is rarely effective. The phone companies could fix the spoofing by signing the metadata but it would require a global standard; too much trouble for them.

  • justme52500634 just me (@justme52500634) reported

    @sunlorrie @zcstocks Lorrie, it's too late. 5G is here...Bell sent me a text telling me it's in my rural location and I could upgrade my phone. Bell & Telus announced last year they were installing Huawei. Trudeau never made a decision and now its here.

  • AARONmALEXANDER A-Aron Alexander (@AARONmALEXANDER) reported

    Hey @TELUS @TELUSsupport there are 7 of your phones here sitting in our office. This was your mistake! We are not taking time out of our day to fix your mess. Send someone immediately to our office and pick up these phones by end of the week or I'll donate to a local charity!!

  • stevewoodYYC Stephen Wood (@stevewoodYYC) reported

    @MichelletypoQ @Garossino While it’s good that citizens and corporations aren’t bound by FIPA I don’t have a lot of faith in corporations. Until consumers stop buying the products Telus will never stop selling them.

  • DogpatchH Dogpatch_Ultra Classic (@DogpatchH) reported

    @koodo @lukebellefleur The issue is Koodo was a decent provider until Telus got thier greasy mitts on you. We got disconnected and when I tried to call and make a payment I was told by a supervisor that I was not aloud to do anything with the account. We are finding a new provider

  • DrTed77 Greg The Asymmetrical 😸😽✌️ 🐕 (@DrTed77) reported

    @ohnoyoudihnt @DrJayDrNo Sadly true. It’s grim that to actually get service, you need to talk to “customer retention” instead of “customer service.” Also, **** Telus with a big rubber ****. Then break it off & beat ‘em to death with the rest of it. (C) G. Carlin.

  • 780ChadG Chad Goberdhan (@780ChadG) reported

    @TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus

  • canadiancrsh Lisa. 🇨🇦 (@canadiancrsh) reported

    @FacetiousCJ10 @TELUS I agree. Their service is not good. Not from personal experience but from friends. I had such good service at @TELUS

  • MickAlvey1 Johnny Appleseed (@MickAlvey1) reported

    @TELUSsupport this is for anyone who this might affect. Since about sept 12,21 Telus changed something with their emails server. Didn’t bother to look after their customers. Bouncing my outgoing emails. WTF! Wholesale change to Google but overlooked many customers