Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 02/10/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • herrerairis2 Iris (@herrerairis2) reported

    @sunlorrie My home phome is VOIP from USA. My cell is Telus. My internet is Dotto. I used to have Rogers TV and the service was garbage.

  • JoseDominio Joe Dominion (@JoseDominio) reported

    @mat_schmaltz Capitalism is the reason why the problem was not worse than it was: there were still lots of other options available because private companies made it so. Millions of people weren't affected by Rogers outage at all, because they were on Shaw, Telus, Cogeco, Videotron, etc.

  • Azngangbuzta Wilson Wong (@Azngangbuzta) reported

    @SneakerTalkCA That's insane. We've been back online this morning. Bell and Telus should really beat up on Rogers while their down.

  • sherwhizt IͥMⷨs͛uͧͧrͬͬeͤͤMⷨaͣͣn 🇨🇦 ⛷😷 (@sherwhizt) reported

    @sameo416 In B.C., both Telus and Shaw use contract installers who used to be former employees (part of cost-cutting). If I need effective customer support for Telus mobile (50% of our family's phones), I use a retail outlet at a local mall. Offshore support can't resolve billing issues.

  • DaniAlexMusic Dani Alexandria (@DaniAlexMusic) reported

    @thevivafrei @theJagmeetSingh @PierrePoilievre Fido is owned by Rogers and Telus uses Bell towers I don’t know about the others lack of competition is an issue here and also just the sheer amount of things operated by 1 company

  • biletubes Bill Tubbs (@biletubes) reported

    @BakedGoodsYYC @MondoAlberta @PierrePoilievre Telus CRM system is useless. One day during a protracted episode of internet speed issues, I got a random call from a marketing person asking me if I was having any problems. She had no idea about the current issues or the 1 hour call with tech support earlier that day!

  • outdoorlover321 T_M (@outdoorlover321) reported

    @EastwoodWolf @sunlorrie But if you install fiber optic, you no longer have a land line Phone runs off same system It will have 4 hour back-up battery for power outage. But if internet outage, fiber optic lines will not work Only thing that works is the old copper lines, which telus won't let people keep

  • ziggily ziggily piggily (@ziggily) reported

    @Emarie110265 Used to have Bell and would never go back to them. Found they only gave info asked for and had to be very careful about extra charges not mentioned during the purchase. Changed to Telus. So far the service has been good.

  • DDfarmerette DDFarmerette-LilMissUnacceptableViews (@DDfarmerette) reported

    @grumblewump @222Minutes I will suggest sweet heart Gov deals with service providers ... like when Health Canada tracked 30 M cell phones to keep tabs on compliance to their "No Christmas with anyone outside your home" days. Telus are rats. We bought that info. The cost for that "program" ?

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    @TELUSsupport I don't know how many times I have rebooted the modem and black box and every time I have talked to a technician. I believe telus is covering up a problem with their equipment and doesn't want to admit it