Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 12/17/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ggeorgiahill georgia (@ggeorgiahill) reported

    the telus customer service man called me back immediately after the call ended bc he forgot to wish me a happy early birthday :,)

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    @CRTCeng What are you going to do now that they all did not bother? Telus did not even advise their tech support and cust service that people would be calling. It does not exist. Customers can leave if they want as competition doesn't have it either. Everyone laughing at CRTC.

  • Steverehbein Steve Rehbein (@Steverehbein) reported

    @TELUSsupport Well done TELUS! On-hold over 2hrs16m and then you drop my call. I will document my attempts to contact you & cancel service; your failures to serve; unplug all equipment, and cease all payment effective today. Try to collect one more cent. go OXIO

  • Movietrailer Darcy (@Movietrailer) reported

    Think I’ll call Telus tomorrow and cancel my cable. I don’t think anyone really uses it. We have enough streaming services to last us forever. I only keep it now for Oilers games but sports net now isn’t bad at $15 just for the months I’d use it.

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    @CBCBusiness Actually you need to follow up on this. Carriers pretend it does not exist, Telus has it only for Google pixel I am told and no techs or cust service staff even told about it. Nope, apparently nobody is afraid of the CRTC deadline.

  • BrendaKrokosh Brenda Krokosh (@BrendaKrokosh) reported

    @SPhillipsAB @TELUS @telusmobility I’ve never had any problem with Telus. Anyone can have an off day. One experience shouldn’t determine how you feel about a company. I bet they’d make it right if you let them.

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS your service SUCKS!

  • JonVPerez Jon Perez (@JonVPerez) reported

    @TELUS your service sucks! There, I said it.

  • Steven_Murray Steve Murray (@Steven_Murray) reported

    @TELUS I am waiting for a call from tech support but it goes right to voicemail. How can I get through to a HUMAN rather playing phone tag?

  • CouttsCoot Coutts Coot (@CouttsCoot) reported

    @SPhillipsAB @TELUS @telusmobility Seems I'm the exception here but have been with Telus (and AGT) since the last century, and have never seen a reason to change. It probably helps to have all the loyalty cred I've built up. 2 cell phones, iPad, wireless "landline", and Smarthub for internet. Pricing comparable.