Telus

Telus Outage Report in Kingston, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 02/02/2026 16:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IslandSkunk Skunk Island (@IslandSkunk) reported

    @telus @TELUSsupport even your supervisors can't figure out the difference for internet for good and the covid internet funding. The government is no longer paying your bill for people with disabilities. Stop lying to us. Stop offering it because you don't have service for PWD's

  • sweetheartMtata Missy James (@sweetheartMtata) reported

    I'm not calling in, you know what's going on Telus. You fix it ok .

  • BCBoisvert Brian (@BCBoisvert) reported

    @TELUSsupport Telus resolved the issue.

  • doodlydoo19 doodlydoo (@doodlydoo19) reported

    @TELUS I don’t support Babylon

  • John1MD John MD (@John1MD) reported

    @TELUS I support Accuro (QHR), AVA (Ava industries), Juno, Healthquest (microquest)

  • Sean86055051 Eaglesfan🚨(0-0) (@Sean86055051) reported

    @Swiftutube @TELUS I never heard of Telus. Oh I forgot your in canada. Is it a “Good” wifi?

  • fallbakx Cee Dee (@fallbakx) reported

    @nickyraindrops @TELUSsupport Been on hold with telus a good while. They said no outage reports received but G Isle businesses have def been submitting them

  • bukelacktavose Buke (@bukelacktavose) reported

    @TELUS @mikesbloggity @Telus lower your prices I support small business. #StandWithOwners

  • Swiftutube Swift (@Swiftutube) reported

    My wifi is broken. No video today 😐 Eat my *** @TELUS First missed day since M21 released what a joke

  • Larrytheburg Larry the Bird 🇨🇦 (@Larrytheburg) reported

    Went from @bell to @telus Been on LTE with Telus for two weeks now. Lots of complaints that I am breaking up during voice calls. So I switched over to 3G and bars went full (2 bars with LTE). Is TELUS LTE that bad?? @TELUSsupport