Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/12/2026 12:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianLaboss El Padre 🧡🇫🇷🇨🇦 (@BrianLaboss) reported

    @DianaSteele Our corporate plan is Telus and have had issues ever since getting 5G phones because there actually isn’t a 5G network yet.

  • ek_brine ek_brine(A13,14.3 & A15,15.5b4) (@ek_brine) reported

    So frustrated with phone companies and especially @TELUS. When I sign a piece of paper, I am not expecting g a RECYCLED phone number. I can’t even use or check my bank, as well as many other applications. Scratching my head at this point.. another number will cause more issues😒

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • heather_hear Heather Hear (@heather_hear) reported

    @peternowak @Rogers @Bell Big fan of landlines but the pricing is definitely harsh. Moved from Telus to Shaw to save a lot of money overall (cable, internet, landline). Did not hurt that Telus remains one of the worst companies I have ever dealt with in my lifetime.

  • jwferst Jennifer **** (@jwferst) reported

    @telus woke up not being able to use my phone number. Important communication missed. Need my cell service+number back ASAP

  • mlewis73 Mick Lewis 🇨🇦 (@mlewis73) reported

    @TELUS A 2 hour wait to speak to a service rep is ridiculous.

  • dirtybo0ts JJ 🇺🇦 🇭🇹 🏳️‍🌈 (@dirtybo0ts) reported

    @mattdagley They are quite possibly one of the worst companies. Don’t bother with ADT either - they went completely downhill since Telus bought them out.

  • DesiSpin Hassan Saeed (@DesiSpin) reported

    GARBAGE @TELUS

  • accidentaleric Jenkie (@accidentaleric) reported

    @TELUSsupport @TELUS why when wait time is around 30 minutes will you call me back. However when waits are over 1 hour you keep me on hold. This seems like you want your customers to hang up. 1:28 on hold and counting

  • SEMCordova Where It Belongs Prof. Organizer (@SEMCordova) reported

    @telusmobility I believe there is a scam going around using your business. Somebody calling saying they are giving away plans and phones for 40% off. He asked what service provider I am with. I said not Telus. Then he hung up. I don’t think Telus customer service would do this.