Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 12/09/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeJenkinson Mike Jenkinson (@MikeJenkinson) reported

    Hey, @Telus - I'm unable to send iMessages using cell network in Edmonton (two different iPhones). Only works when connected to wifi. Is there a network issue here?

  • heyitsyashu Yashu Sharma 🍊 (@heyitsyashu) reported

    Internet been bugging all week at home. Screwing up the video schedule. Sorry y’all hope to be back soon. Live stream overdue when this problem is solved. Thanks a lot @TELUS

  • theresemacdona6 Therese (@theresemacdona6) reported

    @TELUS Ever tried getting hold of this company when you have problems with your cell phone?? 😡

  • MattMisner Oilers1166 (@MattMisner) reported

    @TELUS it's outages like these that make me start to believe the bell commercials where they claim to have a "superior network" going to spend another full day at work with no internet...

  • TrustedSource00 Nmml (@TrustedSource00) reported

    @TELUS No, I support keeping China out of 5G

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    @TELUSsupport A Telus technician just came to my house asking to come in and hook up my phone. I said the problem was outside with the drop from the power pole in the alley. The actual problem is totally different from what his trouble ticket said.

  • GordieLogan Fully Vaxed Gordie Logan (@GordieLogan) reported from Langford, British Columbia

    Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.

  • chriscoastguy Chris (@chriscoastguy) reported

    @TELUS @TELUSsupport @TELUSBusiness Not a happy new customer. Sign up for a business 2 year contract cell plan(s), sales rep signs us up for BYOD no contract, emails on Dec 1 saying taking time to fix, email yest. get out of office til Jan 4. Contact agent via chat, get /1

  • roaks06 Roe (@roaks06) reported

    Anyone else having issues with @TELUS today? Not able to access any internet/data on my phone. @TELUSsupport

  • ejo_bajo E (@ejo_bajo) reported

    trying to link my @telus optik box to my @madebygoogle but it isnt working… can anyone help?