Telus

Telus Outage Report in Kingston, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/23/2026 02:10

March 23: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    @TELUS shares towers with @Bell who I'm told are also being affected and have to be serviced. The service rep said this could have something to do with #5G technology being installed. Is anyone else in #ygk experiencing these issues?

  • LynTodd8 Lyn Todd (@LynTodd8) reported

    @JerasIkehorn @Joana_N1a But they are included in the "News package" on telus. I still get it...but never watch it.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @TELUSBusiness Thank you - I ended up going into a Telus store and spending an hour and a half to solve the problem.

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • paganjames61 james rolfe (@paganjames61) reported

    I am done I got hung up on from fido Tring to get things fixed up. Being sent Al over the place Tring to get a problem solved.for the past 4hrs then getting hung up on that's it my contact is about up. I am going to telus.if this is how they treat loyal customers. I am done

  • navednoorani Naved H. Noorani (@navednoorani) reported

    @TELUS @TELUSsupport - love your service until I have to speak with your call centre! I need to get internet connection at our new location and a few things taken care of, over an hour I’m still on hold! Please send me a number that is less annoying #poorcustomerservice

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    I made the mistake of switching my Wife's phone over to @Koodo prepaid from a @TELUS plan. What a nightmare for support. With my Telus prepaid, I easily updated my credit card info. With Koodo, it's a rabbit hole of digital assistants that give you outdated information etc. Argh!

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    What would you do if you were experiencing the same phone signal and WiFi connectivity issues? Would you change your cell phone service provider too? @TELUS have never had any issues like these in my history of using their services.

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    Today, I called @TELUS again about an outstanding ticket I have w/them regarding dropped phone calls on my data plan. A male service representative said that they've had this outstanding issue for 4-6 weeks & that at least 20 other phones in this region #ygk have reported issues.

  • Dixy79 Amanda Jean (@Dixy79) reported

    @TELUS curious as to why your employees are stringing cables on the side of my house when I specifically told them no last week seeing as I am not a customer?