Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/12/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardAllanWi2 Richard Allan Wilson (@RichardAllanWi2) reported

    @kingtorc @TELUS I think all service companies do this on purpose so people think twice about contacting them to complain.

  • LukeRadau Luke Radau (@LukeRadau) reported

    @chinookag @TELUS Ive put up a cell phone signal booster at my house in order to get somewhat improved speed from my smart hub. Still not perfect but better than nothing.

  • zahadoom Adam'son (@zahadoom) reported

    @Bruins6477 @Peter_Muscat @TELUSsupport Was reading about that earlier in the day too that telus was having issues.

  • bonstad Bryan (@bonstad) reported

    Is anyone else having huge @TELUS problems in #surrey. Very inconsistent. #globalbc

  • RavenRe34187235 Raven Reyes (@RavenRe34187235) reported

    @TELUSsupport I have no service in Halifax Nova Scotia and no way to get a hold of Telus ... Because I can't call you. Because service us down.

  • alexvargaaas alex (@alexvargaaas) reported

    Is there still service down with Telus in the Edmonton area? I’ve restarted my router multiple times & have had no internet all morning.

  • bartkolounger Julie B (@bartkolounger) reported

    @jerumball No sure, I’d call to ask but cell service has been knocked out on Telus as well 🤪

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported

    @taiifabb Seems a lot of “TELUS” customers have experienced this issue. FYI, Just made a call and finally got through. How about you? @TELUS @TELUSsupport

  • snuzy_qms Melissa Snuzy-Q (@snuzy_qms) reported

    @sudburydotcom Telus - no service in Naughton arena.

  • bob_connelly Bob Connelly (@bob_connelly) reported

    @DrJSilverman Jason, if you have wifi coverage in those black hole areas, Wifi calling might be the answer you are looking for. Both my Telus and Freedom numbers support Wifi calling.