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Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK
    Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • GlenbK1_LDSB
    Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • DevinStewartYGK
    Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrettPlayford
    Brett Playford (@BrettPlayford) reported

    Telus aways act like there all God gift to the world well in fact they can't even help my concerns like billing me for something I haven't received and then blacklisted me before my bill was due talk about shady company

  • rajulshah_
    🤘🏻 (@rajulshah_) reported

    @TELUS Kindly fix your security first. My friend almost got scammed after receiving call from same number of Telus customer support.

  • Jnrhal_85
    High off Oxtail Gravy 🇯🇲 (@Jnrhal_85) reported

    @iPlunks @Daniel_Rubino Ah yes I remember this I was working for Telus when that **** happened

  • maxwellius_
    max (@maxwellius_) reported

    @RogersHelps Ur service in London Ontario gets the same ping to VALORANT illinois servers as i get on telus in vancouver fix ur ****

  • karlajub
    Karla Jubaily | كارلا جبيلي (@karlajub) reported

    my favourite past time is haggling with @TELUS customer service

  • rajulshah_
    🤘🏻 (@rajulshah_) reported

    @MasterHerial @TELUS Thanks for the response. My friend is not Telus customer but the promotional call he got is from official Telus number.

  • sciencehoe420
    Yeeter Pan (@sciencehoe420) reported

    @TELUS After being on hold with you for an hour your system sent me to a phone that no one picked up for 15 minutes. I have been a customer for 4 years and all you people do is upcharge and deliver the worst customer service I have ever experienced. Switching providers presently.

  • anirgarg
    Ani (@anirgarg) reported

    @TELUSsupport extremely poor reception, dropped calls, very slow mobile internet in east end kingston near gore rd. Ongoing for months and months. What is telus doing about it?

  • brynmw
    Bryn Williams (@brynmw) reported

    .@TELUS @TELUSsupport trying to cancel my 90 year old mother’s land line, which hasn’t worked since April 2020 in her care home. Why can’t I cancel it online? She had paid for two and a half years for nothing.

  • EifaMassoumi
    Eifa Massoumi (@EifaMassoumi) reported

    @Rogers It has been an awful experience transferring from Telus to Rogers. First, I was promised a deal which was a lie. Then, I was supposed to get a discount and then, later on, I found out the discount didn't apply to the first bill. I was told that I was supposed to receive