Telus Outage Report in Kingston, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Baljinder Bhullar
(@Baljind15980744) reported
Telus is providing really bad network and customer services nowadays. I have 2 mobile lines & facing network issues from few days. When I called to Telus customer services, they are unable to solve my problem. What a bad experience with #Telus!@TELUS @TELUSsupport @telusmobility
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just me
(@justme52500634) reported
@sunlorrie @zcstocks Lorrie, it's too late. 5G is here...Bell sent me a text telling me it's in my rural location and I could upgrade my phone. Bell & Telus announced last year they were installing Huawei. Trudeau never made a decision and now its here.
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Michael Ward - Smashed Reality
(@MikeWardDraws) reported
@myownfairytale @TELUSsupport I was dropping packets with Telus for so long and even though I recorded it they kept telling me it was running normally. I switched to Shaw and it's been good for 3 years. Although I know others have had issues with Shaw so it might be a "damned if you do" either way scenario.
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Edgeworth.s
(@edgeworth_sp) reported
There were Campbell's at PittMeadows secondary school. There were Clarkson's & the problem roommate mentioned the person named Guy & had similar sounding last name. From traces Radio club he knew people working at Telus, hydro, etc some claiming to do wiretaps for government.
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Michelle (she/her)
(@MichelleLorlo) reported
@TELUS 2 Qs why is my credit being pulled to reinstate home services when I’ve been consistent mobile customer for a decade+? Why do you need separate home & mobile etc entities? 1/*
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Serfs Up
(@serfsuppandemic) reported
@EveryAlbertan @allisonjade Same here with Telus support. I was mortified as soon as it was out of my mouth but really, the guy fixed a persisent billing issue. I DID love him!
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Dugi Berisha
(@BerishaDugi) reported
@TELUS @TELUSsupport hey you guys are awful. Your technician just came and cut my internet cable. Said he will fix it. He's gone and I still don't have internet, but I have a lot of work to do. What do I do? #Telus
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suebear
(@TheSueBear) reported
@TELUSsupport was told there was an outage in my area. Was told a ticket was being submitted. Was told to check the telus outages website to see if it's been resolved. Website has shown there have been NO outages all day. Still no service. What gives?
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Lisa. 🇨🇦
(@canadiancrsh) reported
@FacetiousCJ10 @TELUS I agree. Their service is not good. Not from personal experience but from friends. I had such good service at @TELUS
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Commissioner Miner
(@fanCRTCProfling) reported
.@TELUS, @TELUSNews, @TELUSint: Hi buddies, If you send me your "Online Harms" submission I will: A) Not say bad things about u for 1 week. B) Praise u in some way, everyday, for 1 week solid. C) I won't mention your aboriginal atrocities for 2 weeks solid. TY #CRTC