Telus Outage Report in Kingston, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anita Ericksen
(@anitakm) reported
Must often use hot spot, wifi often down. Two year contract, $68 a month for no service. Rep quote "you're getting the service (6 and under speed) its just not as good as you want it to be." No discounted rate? It's about time Telus @TELUS @TELUSsupport @telusmobility
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Saurabh Suri
(@surim0n) reported
After a few more hours, I decide to call TELUS to inquire about why this "fully automated" service is taking so long. Turns out TELUS Mobility is completely "closed for the holidays", this includes dialing *611. I continue to do this for the next 3 days.
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NGF
(@WKguy) reported
@SAndersonshpk @UbakaOgbogu Is it true that virtually all TELUS employees are contract workers, which results in little incentive to provide service - compared to Shaw, regardless of quality service, who at least are hired employees?
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Fabricio Mengo
(@fmengo) reported
I talked to the agent number 8. I spent a total of 4 hours chatting during the last 7 days. I still don’t know when someone is coming to connect the service. It looks like the best way to move the Shaw Internet services is contract Telus.
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tlcsmiles
(@smileytlc) reported
@Crackmacs We had Shaw internet for years - but weren't getting the speeds we pay for, and horrid customer service. Telus Optik not in our neighborhood yet. Tried Teksavvy - awful. Now on Lightspeed - so far so good! good speeds, fair-ish service (So far).
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Trevor Lysyk
(@TrevorLysyk) reported
@ajohnsocyber So incredibly stupid - ISP's in Canada (Shaw and Telus out my way) offer unlimited plans on all tiers. My 1Gbps plan is $120/month, unlimited data.
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Paul Routledge
(@euph312) reported
@CCPAMB Once again, MTS was going to get privatized regardless who was in power. Get over it! BTW, Bell MTS has a monopoly for a cell provider for the north. Telus barely lasted a year (if that) before shutting down their store in The Pas.
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Joshua Knaak
(@JoshuaKnaak) reported
@ana_myla @TELUSsupport Might have to check them out. I’m done with @telus and their terrible service.
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iJohn
(@JohnHanna62) reported
@TELUSsupport I transferred to Telus on a recommendation of a friend and I could never be more disappointed. I ordered a new phone and the whole process is very incompetent. I will definitely consider going back to my old network company, same shitty service but at least cheaper.
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Mandeep Singh Saini
(@mandeep_0172) reported
@RogersHelps Dont buy anything from them. This company is fraud. I ordered iphone 12 pro on boxing day and they have cancelled it without my permission. Now they say I have to pay extra money to order that again. Bullshit Moving to @TELUS again. They have a great customer service