Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/21/2026 18:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • malmaleeri maleeri ⁷ (@malmaleeri) reported

    @telus has the worst wifi connection 😒

  • MapleSyurpDon Tical (@MapleSyurpDon) reported

    Random though. I have never actually had an issue with @TELUS I always see people complain about service providers, but man, I remember when they actually sent me a check for paying my bill on time consistantly(some old promo because I guess people are delinquents)

  • AlbertaGirl34 Lori Bauer🇨🇦🏒🥅 (@AlbertaGirl34) reported

    Holy **** I got through to a Telus Operator without waiting................. it's a miracle !!!!!!

  • Dprang Dianne P (@Dprang) reported

    @luvmynucks @TekSavvyBuzz @Bell Telus is not much different. Each looks good when they run specials for a time, but it all goes up. Bell and Rogers compete almost too much helping the costs to rise. Hey, we have 5 G as a result. Third parties are less, but if one has a problem, the 'mother' co will act slow.

  • joe_pannu Joe (@joe_pannu) reported

    @Shawhelp Talk about great customer service Wonder how Telus would handle this situation

  • livingsmallCA Living Small (@livingsmallCA) reported

    Don't you want ONE decent #cellphone that lasts more than 24 months and does the basics REALLY well? I DO! Don't see the value paying so much for a new phone, nor signing up for shitty service for another 2 years with @TELUS as a solution to the shitty service they offer now!

  • mwinter17 Mike Winter (@mwinter17) reported

    @NHL @telus @ShawDirect It's pretty bad given the year we had that you would still continue to charge your fans for hockey games. You really expect us to pay $200+ to watch hockey, given the amount of people out of work? #NHL #LEAFS #NoMoreBlackouts (at least for this season)

  • toywatch81 jim (@toywatch81) reported

    @whale_frank How they treat their customers. I’m sure you’ve heard of some horror stories of folks dealing with bell. Or Rogers. Or Telus. I just think this campaign is a sham. That’s all.

  • ryanmcauliffe88 Ryan McAuliffe (@ryanmcauliffe88) reported

    @JuIia_Caesar I ordered an Apple Watch from Telus on the 15th. Haven't heard anything since the confirmation email of my purchase. Rude. Ive been with them since Clearnet in 2002.

  • PoliScIrish Rebecca Graff-McRae (@PoliScIrish) reported

    @shoffmanAB Maybe Telus Babylon can help?