Telus outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Erin (@ErininYGK) reported 18 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

• 
  Devin Stewart (@DevinStewartYGK) reported 18 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Steve Coville (@SteveCoville) reported 24 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

• 
  Steve Coville (@SteveCoville) reported 40 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Steve Coville (@SteveCoville) reported 41 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 43 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 3 minutes ago

  @KerrGordon Not typically — SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.

• 
  Leigh Clarke🍎🍏 (@LeighCl68689106) reported 4 minutes ago

  @JonFraserTF @TELUS It’s the worst experience I’ve ever encountered. Worst then a cavity dental appointment! Two things I only ever do online, buy a vehicle and update my phone plan. Buy your phone outright and pay $65 for phone and internet!

• 
  D Ranan (@dergleen) reported 4 minutes ago

  @JonFraserTF @TELUS They left my senior mom without a landline phone for 9 months because someone hit the box in her alley and they couldn’t be bothered to repair it. One day I was on hold for 4 hours to get through to a service agent. 🤬

• 
  Haeven??? - Nanami's Gay Lover (@hyunibiii) reported 4 minutes ago

  Discord down for Albertans who use Telus, oh this is sick and twisted

• 
  Nosaj Newo (Vancouver,Canada) (@jasonowen7937) reported 8 minutes ago

  @jjohn352 @koodo @TELUSsupport They us AI now to cover for Indian speaking customers service reps so you can understand them. Telus quality sucks

• 
  Cons (@Consrcrooks) reported 9 minutes ago

  @JonFraserTF @TELUS Telus customer service is non existent. They don’t listen and their service has gone to ****. Furthermore the cell service is sporadic in my area and I’ve never had. So many dropped calls like I have as of late ! Good riddance , on to Rogers I go.

• 
  Marqee (@Marquis86069666) reported 10 minutes ago

  @franconaco @Dave_Eby I Built all the Telus netorks DT Van. 30 yrs ago. Its VERY sad now. We Use to hang out the 1990s and was so safe. Ebys is pure evil.

• 
  Stan Querin (@BlackStangBC) reported 10 minutes ago

  @jabo_vancouver @TELUS That's a typical day for me with telus try channel up then down....

• 
  Erick Dahan (@erickdahan) reported 11 minutes ago

  @JonFraserTF @TELUS They are all terrible. Bell, Rogers (blech)...now you are telling us Telus. Videotron in QC is ok, not the best deals, but business line service is decent.

• 
  Danny Galanz (@MicoPythondev28) reported 18 minutes ago

  @JonFraserTF @TELUS Any inputs about Freedom? Good and Bad? I’m ditching @TELUS