Telus outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Steve Coville (@SteveCoville) reported 3 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Devin Stewart (@DevinStewartYGK) reported 7 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 22 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

• 
  Erin (@ErininYGK) reported 31 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

• 
  Steve Coville (@SteveCoville) reported 46 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

• 
  Steve Coville (@SteveCoville) reported 49 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roger Loves Music (@MusicMan1730) reported 3 minutes ago

  Telus @TELUS @TELUSsupport What is the phone number to cancel my Home Service? I need to speak with someone to help explain to me why my bill went up $140

• 
  Edohotep (@Edohotep) reported 6 minutes ago

  @TELUSsupport Ironic that a "how can we assist" reply doesn't reference anything I actually said. As for contacting Telus after-hours, outsourcing to other countries--those accents are too thick to make a conversation possible. Scripted responses to match scripted phone support, I guess.

• 
  Topyyan (@topyyan) reported 7 minutes ago

  @TELUSsupport @TELUS It’s really frustrating not getting support I asked for. I contacted through your toll free phone number on 3 different days, requested that my internet and home security to be moved to new home. A technician came and worked only on internet and left. Sad!!!

• 
  Mathieu Labonté (@voteLabonte) reported 10 minutes ago

  @jkenney Why are people so hell bent on trying to get Healthcare™ brought to you by Telus, Bell, Rogers, and Loblaws? These are objectively **** companies who exist in part because of government protections against fair competition. Fair to look at their track records and say "nope".

• 
  SB (@swtyfrmthntrnt) reported 10 minutes ago

  And Telus is mailing me to call them and come back. Lemme see how I can get this down to $40 for 120gb + roaming 🤭

• 
  Jack Taylor (@Carol22Jack) reported 12 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

• 
  Josh Butler (@RSHFarms) reported 13 minutes ago

  @kendude64 @TELUS @TELUSsupport Terrible, hard to run a business with this crap.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 14 minutes ago

  @TELUS @mmabrey1 No one is helping us, and no one is taking accountability. I work from home and have completely lost a full day of work because of this outage and your team’s conflicting information.

• 
  Dave Groeneweg (@GroenewegDave) reported 17 minutes ago

  @RSHFarms @TELUS @TELUSsupport You have cell service? Telus is absolute garbage around here

• 
  krufrank (Cutting Edge Comics) (@krufrank) reported 20 minutes ago

  🎼 I hate Telus. I hate Telus. 🎶 I cannot express in words how much I hate Telus and their lack of customer service. 🎵 @TELUSsupport