Telus outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Erin (@ErininYGK) reported 6 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

• 
  Devin Stewart (@DevinStewartYGK) reported 11 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Steve Coville (@SteveCoville) reported 37 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 41 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

• 
  Steve Coville (@SteveCoville) reported 49 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Steve Coville (@SteveCoville) reported 50 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lucy 🩷 FORTUNE’S WEAVE! (@diviinevoice) reported 2 minutes ago

  @Googlymonstaz01 Oh my god how ******** does something like this happen. Yeah I use Telus and data works fine, this is so ****** up

• 
  Mike (@fvkasm2x) reported 3 minutes ago

  @JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.

• 
  @416ash (@416ash) reported 9 minutes ago

  @LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.

• 
  Fruitloops1984 (@Fruitloops1984) reported 13 minutes ago

  @spacanpanman ASTS have contracts with Bell Canada and Telus for Canadian direct to cell service.

• 
  Rick Hewat (@kidrickhewat) reported 13 minutes ago

  @JonFraserTF @TELUS The telecom business is in decline. They cannot easily raise prices given global trends and Cdn consumers seeing global pricing. I live rurally and pay the same rate as a customer in an urban area for lessor service as coverage is gone outside of town. Good luck with Bell!

• 
  Greg (@battlehardened4) reported 17 minutes ago

  @TELUSsupport is Telus down in Calgary?

• 
  lucy 🩷 FORTUNE’S WEAVE! (@diviinevoice) reported 18 minutes ago

  HOW IS IT DOWN FOR SPECIFICALLY ALBERTANS WHO USE TELUS HOW ******** DOES THAT HAPPEN

• 
  Raven (@Sharisraven) reported 21 minutes ago

  @TELUS The most arrogant customer service!! Today!

• 
  Goosedog (@Piccoq333) reported 21 minutes ago

  @JonFraserTF @TELUS I was a 30 year customer and got the service you described . I was happy to leave. All the Cdn Cell phone companies are the same when it comes to acknowledging customer loyalty.

• 
  Spaced Alien (@VedderFreddy) reported 22 minutes ago

  @JonFraserTF @TELUS I ditched them over 20 years ago and told them I would never go back.