Telus Outage Report in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Steve Coville (@SteveCoville) reported 9 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Steve Coville (@SteveCoville) reported 17 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Steve Coville (@SteveCoville) reported 24 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

• 
  Devin Stewart (@DevinStewartYGK) reported 39 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 55 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

• 
  Erin (@ErininYGK) reported 59 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💔 (@PrimeCapalot) reported 32 seconds ago

  @ABlNASH @SSPGoated Shaw is terrible Telus good 💯

• 
  I_Travel_alot (@SuetsawSusan) reported 1 minute ago

  @Rogers Switching to Telus thanks Rogers , and fix your app , its impossible to contact chat or call 📞 the link goes no where . You guys also removed my device protection coverage without my knowledge

• 
  Shawn Heggie (@Sheggie2) reported 5 minutes ago from Lethbridge, Alberta

  So @TELUS @TELUSsupport has hours and hours of waiting time during Covid. Can’t even talk to them. Internet never worked...EVER....and now they send a nasty collection agency for a few bucks??? Awesome service Telus 😡. Let everyone know

• 
  zid the kid (@zidrasworld) reported 7 minutes ago

  telus has the worst wifi ever

• 
  Ezra (@OrwellianTimes) reported 8 minutes ago

  @TELUSsupport @SallyGabriel83 Resolved, sure. But this was a major breach. How many customers were literally unable to make or receive emergency calls, or unable to be reached for essential on-call work, for that extended period of time? Telus has some explaining to do.

• 
  Shoaib Mirza (@shoaibam) reported 15 minutes ago

  Went to @TELUS store to replace my 3 yr old phone... after 45 mins of listening to the rep breakdown plans and offers, i’m told my account is too new for any of the offers to be honoured. If it wasn’t for the Canada/US plans I need for work I’d never leave @Fidomobile

• 
  chill (@bracketmanps) reported 15 minutes ago

  @TELUSsupport is Telus Assist down? I cannot access it on my webpage and need to sort out a billing issue

• 
  Charles (@Charles73725530) reported 15 minutes ago

  @TELUSsupport Hi，I called the TELUS Home Services (Chinese support). The agent Jeff perfectly solved my problem. He is a nice guy. I hope you guys have more people like him.

• 
  Joanne DiGeso (@sommwine) reported 16 minutes ago

  @Noles31BB @UPS That used to be my problem with Telus phone company every time I moved. Sigh.

• 
  Mr.D (@MrD61908906) reported 17 minutes ago

  @TELUSsupport Telus is based in the Philippines, they are flying their people in to check the problem.