Telus

Telus Outage Report in Kingston, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/31/2026 16:45

March 31: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rhena21326214 Rhena (@Rhena21326214) reported

    If anyone else in Alberta is suffering from network issues, and you’re Telus. They’re doing network changes. What a bear. They want us to buy new phones for the new network. Mine is 2 years old. Much more, and I’ll be heading to Rogers. #worstproviderever

  • jeannetix_ Jeannetix 🍍🍕 (@jeannetix_) reported

    @TELUSsupport Yes, with lanyard ID and iPad. Look, I know you gotta do what you need to do to drum up business. Person was not rude or anything. I’m just not interested in telus security or any home security at the moment.

  • danisu87 Dani (@danisu87) reported

    The internet saga continues Telus sent a tech to hook up internet 75 like 6 months ago....the repair guy came I've never had 75 like I've been paying. Guess who is in a ****** mood waiting on hold yet again

  • TAKUMlCULT kyla (@TAKUMlCULT) reported

    this poor customer service rep at telus getting a beating from angry customers and it’s not even his fault 😭😭😭

  • martin_fff martin_fff (@martin_fff) reported

    @TELUSsupport I have tried rebooting, still red "fail" light. I need to contact telus support but I can't because that was my landline.

  • Curtis_Lavoie Curtis Lavoie (@Curtis_Lavoie) reported

    @danisu87 Glad to see @TELUS is just as terrible in Alberta and they are in BC. 🙄

  • Berniceness Berniceness (@Berniceness) reported

    @jeannetix_ Telus sucks.

  • brownpaperbagzz brown paper bag (@brownpaperbagzz) reported

    @TELUSsupport @TELUS My partner and I have spent a lot of hours trying to set a date with Telus for our move. We were told we were going to get an email and have seen nothing. Should we just set ourselves up as a new @ShawInfo customer?

  • John1MD John MD (@John1MD) reported

    @TELUS @DrJenGunter The message TELUS is actually trying to sneak through is..."have you already sought medical help? Well, sign on to our Babylon system for a convenient 'seal of approval'. It won't add to your care, but it will allow us to steal from your healthcare tax dollars".

  • TheLunarVibes Lunar Vibes (@TheLunarVibes) reported

    So now you all get to hear about it. And I'll be tagging Telus at the end of the thread so far. I was promised a call on Tuesday that didn't happen because back end people did not complete customer services request. I was redirected to a closed office by a second