Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/14/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BethTrio BethRuston (@BethTrio) reported

    @Stormymaryann Telus but others had Telus and never lost service or those who did it was brief. I might have to call them.

  • VanCityRaiders2 3rd & Goal (@VanCityRaiders2) reported

    @TSN_Sports any idea why the app won't allow me to watch the Lions game? I have a Telus login

  • Canadiandex Bob the breaker (@Canadiandex) reported

    @jasonfherring Health privacy act? Like the one they broke with Telus? **** those guys.

  • megmactv Megan MacRae (@megmactv) reported

    @mcclure111 Don't we all. I literally keep both shaw and Telus service because they're like a seesaw back and forth between who's shitting the bed more year by year. Though fiber is pretty nice so it'd be hard to switch back to shaw now.

  • M3lllon M3lllon (@M3lllon) reported

    3 days off I just wanted to play #ApexLegends this week **** you @TELUS give me my internet back

  • layingwithciara Adidon (@layingwithciara) reported

    @jasonsirianni @keithbaldrey Your social credit score is below the threshold 300 due to jaywalking on April 26th 2024. Telus will be cutting your phone service for 1 week and you can no longer attend The Weekends show at Rogers. VISA has denied your purchase due to the supplier not meeting diversity quotas.

  • angrynate Nate (@angrynate) reported

    I will shout this from the mountain tops until my dying breath, @TELUS has the absolute worst customer service in the entire universe.

  • hollyalicia Holly (@hollyalicia) reported

    Reached out to @telus today to see about a new plan and the “best” deal they could give me for bringing my own phone and being a customer for 10+ years was $80/month for 15gb. I don’t need 15gb so would expect to pay less but nope $80 was the best they could do! #timetoswitch

  • pewpewpew Quinn (@pewpewpew) reported

    @puffingrrl_h Brutal, but yeah I believe it. I think my cottage area only got high-speed within the last year or so, & cell service is still spotty to non-existent. It also depends what provider you’re with. When I was w/ F*do, my phone didn’t work up there at all. With Telus, it does…barely

  • BGCCAN BGC Canada (@BGCCAN) reported

    You can also support young people in your community by purchasing select Samsung, Belkin, and OtterBox products at your local @TELUS store (in August & September) - A portion of sales will be donated to local BGC Clubs. #friendlyfuturedays 🐸 #BGCBack2School