Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 02/16/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • renawoss Rena Woss (@renawoss) reported

    @TELUSsupport It's after 8am and I can't get through to Telus Customer Support. Message says to call back during business hours. FIX THE PROBLEM!!!!!!!!!!

  • me_feit feit.the.urge (@me_feit) reported

    Hey @TELUS @TELUSsupport I pay $160+ for high speed data. So why am I getting under 1mbps this morning and every other day? At my house. Oh right! Cause I’m rural! **** you telus!

  • sang2747 Gurpreet Sandhu (@sang2747) reported

    @TELUS Telus is running scam in name of home services. The pushy salesman called, I refused the services never activated, got bill for services i never authorize to activate for 2 months.Isn’t it a scam?

  • PGDorothy Dorothy Friesen (@PGDorothy) reported

    @areacode416 @TD_Canada So called communications companies are the worst. Like Telus.

  • 10mindugolfe joce (@10mindugolfe) reported

    @Neil_McNeil Watching Katy Keene in French on Telus network.

  • queercyclist1 Bi Cycling (@queercyclist1) reported

    @TELUS so a nonprofit called the Kettle is routinely emailing members about the TELUS for good $9.99 internet program, and you don’t have any way of people with disabilities to actually apply for this online. Why advertise a service you’re not actively prepared to provide???

  • GamingShio Shio the Gaming Fox (@GamingShio) reported

    If my connection craps out next week while I am downloading my Mystery Gift presents, I will personally give Telus hell for trying to damage my router with their new stupid forced underground electric wires.

  • cujo14436903 cujo (@cujo14436903) reported

    @RAKwireless people’s network my ***!!! You guys are no better the Shaw, Rodgers, Telus

  • sang2747 Gurpreet Sandhu (@sang2747) reported

    @TELUSsupport Telus is running scam in name of home services. The pushy salesman called, I refused the services never activated, got bill for services i never authorize to activate for 2 months.Isn’t it a scam?

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @TELUSsupport As I am out of canada I cannot call telus.I need help and reply thorough email.thanks and regards rajat