Telus Outage Report in Kingston, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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the ginger assassassain
(@itsgorgeh) reported
@OilLeak26 It's just a **** around. I wanted a different one but when they came whenever they built the house they only ran Telus so I had to cancel it and then order Telus. I just hope I can get it within the next couple days
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Jalebi Twist
(@JalebiTwist) reported
@maxfawcett What’s unique is that in Alberta all government funding must be given to Telus who will then provide the service.
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gb🇨🇦
(@love_Aquarius13) reported
@TELUSsupport Good Morning Telus - any information available on why multiple mobile phone users are getting repeat calls from Latvia this morning. Blocking a number doesn’t solve the issue - calls come from another Latvia number. Thanks.
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bikesandcode
(@bikesandcode) reported
Time for the approximately monthly complaint about scam calls. 8 so far today, did the various 'let me know when I can get vaccinated' databases get leaked to these folks? First one this morning was at 6AM. Thanks @telus for enabling them!
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@TELUSsupport I have sent you a DM about my ongoing internet connection dropping issues with Telus internet with my case details, kindly respond to my DM, thanks.
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Apurv Raveshia
(@Apurv7164) reported
@TELUSsupport @TELUS - I am on call with customer service and I asked about installation and he said, trust me it will be installed. I asked when and he said he cannot commit. Can you stop my billing because I have not received devices? he said NO.
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Apurv Raveshia
(@Apurv7164) reported
@TELUSsupport @TELUS - then I asked if you cannot give me ETA on devices, you cannot stop my billing, can you please cancel my account? He said NO... he does not have authority to do so. He transferred to somebody else....
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Closetag
(@closetag) reported
@Shawhelp will it be more, “working on it”, “no ETA but a few more hours” then “Good night, see ya tomorrow!” from Shaw for Langley customers without service for a second night? Gonna be hard to get a Telus install appt with everyone leaving at this point.
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the ginger assassassain
(@itsgorgeh) reported
@EdmontonRaider Cancel that one then I have to call Telus back to get it installed. Telus is 30 bucks cheaper too so win win
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That Army Brat
(@ThatIndianArmy1) reported
Officially switching from @ShawInfo to @TELUS because of @ShawInfo bad customer service, bad connectivity and lack of transparency in sharing estimates about outage times.