Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 03/18/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • herrerairis2 Iris (@herrerairis2) reported

    @sunlorrie My home phome is VOIP from USA. My cell is Telus. My internet is Dotto. I used to have Rogers TV and the service was garbage.

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    @AmitAryaMD Bell, Rogers and Telus need to be fined for the failure to place 911 calls period. Why are we paying them $1/month for the service and they can't even provide the service when a single network goes down?

  • BaSk420 . (@BaSk420) reported

    @AboutRogers @Rogers I’ve been back in Ontario for just under a year after being in Alberta and having Telus for over 10 years and I can tell you this is the absolute worst service I’ve ever experienced with regards to internet speed, constant packet loss/ latency. Worst internet provider out there

  • ziggily ziggily piggily (@ziggily) reported

    @Emarie110265 Used to have Bell and would never go back to them. Found they only gave info asked for and had to be very careful about extra charges not mentioned during the purchase. Changed to Telus. So far the service has been good.

  • iceapeclub Ice Ape Diamond Club NFTs (@iceapeclub) reported

    I’m going to @TELUS ! Some of us lost money yesterday. Unacceptable. I have to go with a company that never fails it’s customers. @RogersHelps

  • ItsJustKylaney ItsJustKylaney (@ItsJustKylaney) reported

    @donaldbarker709 @BodenschatzRyan Exactly. Any services that were Telus and Bell that are run through the Rogers network, were also down. Though this sounds good, it's not a viable solution.

  • YLbJo Lindsey 🇨🇦 (@YLbJo) reported

    @TheJenRollins And anyone who isn't a Rogers customer. My Koodo cell phone & Telus internet worked just fine.

  • Shana667 Shana Young (@Shana667) reported

    @Rogers can some1 pls tell 2 me y I was told 2day I need to pay 40% down on my upgrade, when I've been w/Rogers for 8 years, 3 lines, 1 device paid off, other 2 paid next month... Never an issue in the past while upgrading. Unbelievable especially w/service issues @Bell @TELUS

  • spindera19 Al Spinder (@spindera19) reported

    @Rogers @AhmedIrtesam I churned to Telus. They offered me a $50 instant credit + an extra $20 off my mobility bill for 2 years. Instead of paying $65 for 30 Gb unlimited, I will now have be paying $75 for 50 unlimited… and with a service that’s actually reliable and fast. Bye 👋

  • NoThebaine Bob B. (N95 Masked, & Vaxxed to the Max) (@NoThebaine) reported

    @FourWinns298 @RogersHelps Outage, what outage? TELUS about it!