Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 01/23/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rene_laviolette rene laviolette (@rene_laviolette) reported

    @TELUS is anyone else having trouble as pic tv will not load?

  • farmerlefty Jason Lennox (@farmerlefty) reported

    @woody_VA We use Rogers. Very few issues. Have a couple dead zones around here. Too many hills. Telus is not good here.

  • thx1979 Tyler Blair 🍁 (@thx1979) reported

    @TELUS @TELUSsupport You used to be able to dial *611 and always deal with issues rather quickly and effectively with the help of an agent... now it’s the most ridiculous set up ever and for me 10 mins no agent after 3 mins of answers dumb robot questions. Make your CEO try it

  • Shilly58 Mark Shillingford (@Shilly58) reported

    @TELUS is your internet down all over Calgary or just Seton?

  • kootscrutinizer Greg Michaels (@kootscrutinizer) reported

    Merry Xmas from #telus They cut off my internet. I guess paying your bill on time is bad.

  • ngruending Neil Gruending (@ngruending) reported

    Just finished a network upgrade replacing my Telus Wifi router with an @Ubiquiti Edgerouter and access point. At this point two cans and a string would be better than that Telus junk.

  • nealjennings Neal Jennings (@nealjennings) reported

    My building is getting @TELUS fibre installed. Last week they held an event in our lobby to get us to sign up, which I did. I was told they would come to install tomorrow at 3pm. 10 minutes ago, I got an email confirming an appointment for NEXT WEEK?? What the actual ****, Telus.

  • LandrevilleRRP Ryan Landreville (@LandrevilleRRP) reported

    After an hour of being bounced from one Telus tech support person to another: “unplug the modem, wait…now plug it back in.”

  • DominoTristan domino n tristan n dad (@DominoTristan) reported

    @cspotweet My rural Alberta **** Telus hub still gives me maybe 1g - 3 does of Pfizer on board !!’

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    I highly regret switching from Shaw Home Internet to @TELUS. Quite possible the worst costumer service I have ever experienced from a major company. I’ll be switching back immediately. @TELUSsupport