Telus

Telus Outage Report in Kingston, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 02/25/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sandra_weal Sandra Weal (@sandra_weal) reported

    @TELUS no cell service????

  • pigeonlakeREMA Pigeon Lake Agency (@pigeonlakeREMA) reported

    Heads Up, Intermittent cell phone service problems across Alberta and BC reported by Telus, this affects Telus, Bell and Koodo customers, started this morning.

  • maxbc15 Max Royle (@maxbc15) reported

    @TELUS no phone service in northern bc at least an hour and a half now on and off

  • CrownEss0 Devin Pearce (@CrownEss0) reported

    @_Ophelia_Payne @TELUSsupport Me Telus worked for the wife to make a phone call my my phone still says it broken

  • NatDoesNotExist (⚬⃔⚬ℕ⚬⃔⚬)at 🔜 #SECONDSKY (@NatDoesNotExist) reported

    The morning outage of @TELUS and @BELL is further evidence we need to end the telecom monopoly in Canada. #cdnpoli

  • erazmus Ian McLaughlin (@erazmus) reported

    @kukaw19 @Bell It's a problem with @TELUS in Western Canada. Bell uses Telus to provide services here.

  • Douceur_devivre JK (@Douceur_devivre) reported

    @Bell_Support Are you trying to copy telus? At least they've advised their customers of the outage! What's the deal???

  • BlueEyes653755 💡𝔹𝕝𝕦𝕖 𝔼𝕪𝕖𝕤⌛📚🙏 ✝️🌿🐶👫🤠 (@BlueEyes653755) reported

    @TELUSsupport Telus, Bell... but not Shaw mobile. All the big cell companies are down today... why? What's up?

  • vanisle7 Steve C (@vanisle7) reported

    @notthatkristen @TELUS I am! It's been 2 hours now with no service.

  • cindy_bengtson Cindy Bengtson (@cindy_bengtson) reported

    @DarrenMachalek @TELUSsupport Nor with virgin. Telus internet hub also down