Telus outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 2 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

• 
  Erin (@ErininYGK) reported 11 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

• 
  Steve Coville (@SteveCoville) reported 29 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

• 
  Devin Stewart (@DevinStewartYGK) reported 31 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Steve Coville (@SteveCoville) reported 31 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Steve Coville (@SteveCoville) reported 59 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baynish (@bbassit4eva) reported 6 seconds ago

  @JonFraserTF @TELUS I was a 30-year TELUS customer; with great service. Then I moved to an older home. TELUS said it was impossible for them to connect me to WiFi. Rogers connected me. I canceled Telus. Telus wanted $700 because I broke my contract! They finally backed off after 3 phone calls!

• 
  Heidi McCulloch (@HeidiMcCulloch) reported 1 minute ago

  I made the worst decision ever moving my home internet to @TELUS - and can’t even fix it because app has been down for 2 weeks and son hold with customer service now at 57 minutes. @TELUSsupport

• 
  Karin Kloosterman (@kazakloosterman) reported 2 minutes ago

  @JonFraserTF @TELUS Agreed. I use Public Mobile. Lacks a bit in customer service but pays back in cost savings which are huge.

• 
  JABO Vancouver (@jabo_vancouver) reported 2 minutes ago

  @SluaghainO @TELUS Nah, the Telus internet is down here.

• 
  Redbeard (@Southpontiac) reported 2 minutes ago

  @TELUS @DanielHill71510 Your “reduced service levels” are the reason you are losing customers. Just saying.

• 
  bona fide lover of ladies (@bona_of) reported 2 minutes ago

  @SarcasticallyAJ @TSN_Sports @PrimeVideo You need to get iptv. I’ll never go back to telus tv and adding programming packages

• 
  AJ Punk (@SilentSnow89) reported 4 minutes ago

  @DWOMB Telus. They were having hardware problems with TSN this afternoon.

• 
  JennX (@Jennx68) reported 4 minutes ago

  @TELUS @xrtsdhndvbh1 I'm in Edmonton and all 5 of my TSN channels are giving me a "Television signal has been lost" error. All other channels seem fine, except, oddly, CTV Edmonton (101) and CTV Montreal (209). GET IT TOGETHER @TELUS

• 
  Hillaria (@HillariaBankz) reported 5 minutes ago

  I have a conspiracy theory that internet/cable providers in Canada are tampering with people’s service to get them to pay for upgrades or switch services. No reason @TELUS should be this stinky

• 
  Graham_CGY (@Graham_CGY) reported 5 minutes ago

  @TELUSsupport Hang on... are you saying that if we spot theft regarding Telus... we should call the authorities? There you have it people... next time you get your Telus bill... call the cops.