Telus

Telus Outage Report in Kingston, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Kingston, Ontario 12/29/2025 09:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lindsayeanthony Lindsay Anthony (@lindsayeanthony) reported

    Wtf Telus cutting my phone with no notice??? Also, pretty sure if anything, I’m only a month behind 😕

  • chan_bing Merry Chandler 🎄✨ (@chan_bing) reported

    i also messaged Telus to apologize for thinking the technician might have taken it when he was here a month ago. i feel terrible. I CANT COMPREHEND HOW THE WATCH ENDED UP IN MY DRAWER AND HOW I DIDNT FIND IT BEFORE

  • farmerlefty Jason Lennox (@farmerlefty) reported

    @woody_VA We use Rogers. Very few issues. Have a couple dead zones around here. Too many hills. Telus is not good here.

  • SheilaSomervill Sheila Somerville (@SheilaSomervill) reported

    @woody_VA We are with Telus and all was well; then new phones about 3 weeks ago and now reception is awful. Dead zones and dropped calls. I thought it was the new phones but sounds system wide?

  • rockabillyon20 D. Ward (@rockabillyon20) reported

    @soloadventurer @Crackmacs @Shawhelp I've had trouble for over a month and no action. Getting tired will wait til after Christmas and if they can't fix it will talk to telus

  • 14_Miike Mike🇨🇦🏒 (@14_Miike) reported

    anyone else's @TELUS internet down?

  • richardzussman Richard Zussman (@richardzussman) reported

    BC decides to extend gap to 16 weeks between 1st and 2nd doses, allowing more people to get vaxxed and getting criticized in the process vs. Telus phone line melt down when the registration system in Vancouver Coastal Health failed the day it launched. #bcpoli

  • Demondaddy88 Christopher Wisdom (@Demondaddy88) reported

    @Alberta411 If I could have got Shaw fiber I never would have got Telus.

  • Paul__Walsh Paul Walsh (@Paul__Walsh) reported

    @mneylon @VodafoneIreland Yes, I'm using the term 'filter' in a very high level way. It's worse with Telus because you can "add" up to 25 contacts but beyond that and you must pay a monthly subscription fee. While I believe it's a hard problem to solve, I don't believe customers should be made to pay.

  • S_Parvaz Mr. Parvaz (@S_Parvaz) reported

    @TELUS why is @TELUSBusiness such a hassle? I requested for an exchange and funny how it wasn't processed. Welcome to @TELUSBusiness and this is how they value business clients. Support sucks from these big companies 🙄