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Telus outages and service status in Kingston, Ontario

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kingston, Ontario

The most recent Telus outage reports came from the following cities: Kingston.

CityProblem TypeReport Time
Kingston Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • DevinStewartYGK
    Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • GlenbK1_LDSB
    Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • ErininYGK
    Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • intrikitt
    C Lo aka Vandal Savage (@intrikitt) reported

    @TELUS @TELUSsupport I then speak to Janal from "loyalty" who isn't a manager who literally tells me he cannot do anything for me... I need internet to do my gotdamn job and I needed it for Monday Aug 17...thr solution Janal gives me is a tech to come out randomly for a Wednesday Aug 20, are you mad?

  • jmdrebit
    Alberta's Jack Burton (@jmdrebit) reported

    @lynnmercereau Try to cancel @TELUS You have to lie & say you want to change your plan, then you tell the flunky you are cancelling. It is the only way. Try to find a link for cancellations.

  • CarsonTalkMoney
    Carson (@CarsonTalkMoney) reported

    @BoomerDivvies @TELUS Is that a cell phone provider? I have never heard of them

  • ChuksEmma947401
    Emmy Remote Jobs (@ChuksEmma947401) reported

    9/ Then start applying to legitimate platforms. Examples worth researching include: • DataAnnotation • Outlier • Appen • TELUS Digital AI Community • Scale AI ecosystem • Other verified AI evaluation/data-annotation companies But don't assume every platform accepts workers everywhere. Country, language, project demand and eligibility can change. Always check the current listing before applying. 10/ Here's something most “make money with AI” posts won't tell you: Getting accepted is NOT the same as getting consistent work. AI-training work is often project-based. Workers report differences in task availability, pay and acceptance rates across platforms and projects. So don't quit your current income source because someone showed you a $50/hour screenshot. Treat it as an opportunity until you've actually established consistent work.

  • leafsforever72
    Cm (@leafsforever72) reported

    @OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service

  • NickPenaAlvarez
    Nick Pena-Alvarez (@NickPenaAlvarez) reported

    @MichaelFGittins @Rogers @TELUS Seems like it, but this is just another problem we have had with our rogers service in the last 3 months

  • Kowalsk15796884
    Mr.Retired Life. (@Kowalsk15796884) reported

    @Ayan604 @TELUS @TELUSsupport Telus sucks.

  • TheBigBDub
    B Dub (@TheBigBDub) reported

    @Lidsville @Rogers 🚨 PSA:March 2026, Telus, Roger’s, and Freedom all had data leaks. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨

  • mikeinthevalley
    Mike in the Valley (@mikeinthevalley) reported

    @TELUS @TELUSsupport 1 hr later no call do had to call in. The frustrating thing is that she didn't want to change anything but Telus is switching boxes, so they force her to upgrade. She told the agent that she's 84 and doesn't understand tech and they told her she'd have to pay to have someone help

  • dlakes_fx
    Dlakes (@dlakes_fx) reported

    @LerikLord @jamajama711 @MkoTheComedian Can you help with telus