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Telus outages and service status in Kingston, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Telus

Telus is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • ErininYGK
    Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • DevinStewartYGK
    Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • GlenbK1_LDSB
    Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville
    Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FrctalB4ss
    Alberto (@FrctalB4ss) reported

    @jodyvance @TELUS @TELUS is having multiple outages active for a while in Vancouver. They can't fix it apparently. My internet has been going out almost daily/

  • HazemAlashsy8j
    Fares🇵🇸 (@HazemAlashsy8j) reported

    @rayp10213 @TELUS I apologize for the inconvenience, my friend, but my family needs your support. Please quote my pinned tweet, retweet it, and comment on it with a period if possible. Donate if you can. 🙏🙏

  • GabLad92
    Gab🇨🇦 (@GabLad92) reported

    @MelissaLMRogers @TELUSsupport Telus is your issue lol go with Fizz or Public mobile

  • ashwani_avgeek
    Ash Mishra (@ashwani_avgeek) reported

    @TELUS @TELUSsupport is now making calls, making false claims to reduce your bills, adding new services without asking for your permission and increasing monthly cost in the most unethical way. Beware. In absence of a real person to talk to and when most customer care staff speak in a way that is hard to understand, it is very easy to get scammed.

  • LailokensAwen
    Shawn@Lailokens Awen (@LailokensAwen) reported

    @TELUS @PublicMobile_EN @koodo nice little scam you got going. Email an offer of $20 for 29gb, and when it doesn’t work online, customer service tries selling a more expensive plan

  • lkn4chnge
    Bill Tansey (@lkn4chnge) reported

    @TELUS After being on hold and trying to get past IT service reps for about 50 hrs and A week I cancelled and went to Rogers

  • Peter69906073
    Peter the dim (@Peter69906073) reported

    @jodyvance @TELUS Telus. Told them the PVR was the problem. Several looong calls with Guatemala, Philippines, India, each with a "FIX". Stopped one problem, caused another. Finally they did what I told them needed to be done. Sent a tech with a new modem. WASTED many hours of my time.

  • Mis_Nim
    Nikki 🇨🇦 (@Mis_Nim) reported

    @itsmeNoahD @TELUS @TELUSsupport Oh I would lift the roof They're a horrendous company and I will tell everyone I know to never do business with them

  • t_renna85780
    RennaT (@t_renna85780) reported

    @Starlink Honestly people sit and ***** about the price over and over, your welcome to go back to garbage internet through telus or Roger's.

  • Uzarre
    Rob Charron (@Uzarre) reported

    @jodyvance @KevinMcCurdy @TELUS So you are hardwired and they have boost adapters on the main line? If this is an Apt building i bet there is cross line issues and a faulty signal booster somewhere in line. I almost guarantee it, especially if its not Fibre all the way to your modem