Telus outages and service status in Lake Louise, Alberta

Problems in the last 24 hours in Lake Louise, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Louise, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hockey Dad (@Coach_JayH) reported 4 minutes ago

  @TELUS What happened to Telus- used to be a great provider. Now it’s a shell of itself. They cancel your service without your approval. Now you have to do all sorts of credit checks to get your service back that they messed up in the first place. What a joke.

• 
  bijboutique (@bijboutique1) reported 8 minutes ago

  @TELUSsupport @TELUS do you want to fix the cable issues today? Or shall we wait until the game is over and I’ve missed it? How hard it is to supply a steady service for people who are paying for it? Get a grip!

• 
  An X-istentialist Reformicon Russian T-Rex Bot (@ZiCu1952) reported 8 minutes ago

  @TELUSsupport This morning I received a call through Telus Mobility labelled Potential Fraud. Out of curiosity, I answered it. The problem Telus, or whoever screens calls, has is that the caller was Rebel News. It was not fraudulent;shocked by this treatment of Rebel News.

• 
  TELUS (@TELUS) reported 10 minutes ago

  @BlueJayZ4life We strive to be better! If you need any help with your TELUS services please don't hesitate to reach out.

• 
  Marie Boyce (@MarieBoyce7) reported 15 minutes ago

  @TELUSsupport @TELUS I am so ******* tired of your stupid AI bot that takes 10 min around in circles to get anywhere when you call. It’s bad enough I have to talk to gawd damn people in another country who don’t speak ENGLISH about MY SERVICES.

• 
  Douglas Mark (@DouglasJMark) reported 16 minutes ago

  Today, July 21, 2026, only 1 tech showed up with no ability to restore our static IP address. I told me to call the business centre again (the hole in the bucket since this began on July 16, 2026. He could fix our phone modem and had to factor reset it. (I could have done that). Our phone company had to send a tech out to reconfigure our phone modem. My call with the Bell business internet was respectful and the fellow I spoke with explained the situation openly and honestly that other stat IP addresses were affected last week and that it would be difficult to restore it. In the end, we are stuck with a different static IP address. I told him thank-you anyways and asked for compensation for the disruption. He forwarded me to customer care who we credit us a month or two of payments. (Better than nothing). I prepared my staff for this end result and our team at my office, at BlueBird Technologies who ensure our network and computers are running smoothly, and Telus Health were set in motion. We were reconnected to our EMR and patient care is returning to normal only 2.5 hours later (it could have been 2-4 days!). Our phones were also restored around the same time. In the end, it's a bit like the story of The Wizzard of Oz. A tornado took us far away to Munchkinland in the Land of Oz. It's not so bad here after all. Hope we can live here happily ever after.

• 
  Murray Newton (@workingag34) reported 20 minutes ago

  So if any business owners in customer service industry out there want to have a successful business just call Roger’s or Telus customer service and do the exact opposite of them I guarantee you will be a successful business. Beyond frustrating .

• 
  Angelle McDougall (@AMAMcDougall) reported 20 minutes ago

  @jenglishman @TELUS They no longer provide any type of help to anyone at the Telus stores. I took my elderly mother there to help clear up her bill. We thought we got there early, but there was a line of of little old ladies with walkers, all waiting for the same thing - some help. 1/2

• 
  Life Code (@69LifeCode) reported 22 minutes ago

  If you have who can verify outlier account for you (USA, UK) come let me help you create an account with a working CV that gets jobs. Outlier ✅ Telus ✅ Handshake AI ✅

• 
  Snowshoe Hare (@SnowshoeHare11) reported 22 minutes ago

  @TELUSsupport @NotHappyCamper1 I am in Kaslo, BC. My phone rang at around 8 pm on 22nd July and since then has been just a loud buzz on my phone line and no service. I can't figure out how to contact Telus to get help.