Telus

Telus Outage Report in Lake Louise, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Louise, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Louise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Louise, Alberta 12/26/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aram2255 Alex Ramirez (@aram2255) reported

    So a 12 year old had a phone that kept charging $28 multiple times per day every time they used their phone outside of home. Shouldn't there be some shared responsibility? Shouldn't @TELUS have some checks in their system to protect the customer from errors like this?

  • YYCSusan We are not amused (@YYCSusan) reported

    @TELUS 2 hrs of my day wasted on hold to rectify a billing issue that was Telus’ fault.Every time we call the ‘wait time is longer than usual’. Every time. Is there ever a wait time that is ‘usual’? Customer service is horrible. Shaw just got a new customer.

  • Brandon_1985 Brandon C. (@Brandon_1985) reported

    DYK: if you miss a #telluscallback - @TELUSsupport @TELUS won’t offer that service the next time you call and wait times are long. That’s fun!

  • LilHurricaneo Oriana 🦇 (@LilHurricaneo) reported

    @mssinenomine This freaks me out bc telus was at my building the other day. 3 workers came outside and were talking amongst themselves about how to treat ppl who were rude to them when they showed up. They were walking away so I i didnt get it all. I'm under contract with Shaw for 2 more yrs

  • WilcoMcG Rude (@WilcoMcG) reported

    @armchairqbguy @Bell @TELUS I switched to Telus too, didn't have to sign a contract either as long as I used my own device. We'll see how it goes. If it's garbage or they increase rates I can just jump ship again.

  • banjosworld Paul (@banjosworld) reported

    @mssinenomine All of the big ones (Rogers, Telus and Bell) use similar tactics. They are HORRIBLE people to deal with.

  • FredLeeJebus Phyllis 🇨🇦 marginal mennonite she/her (@FredLeeJebus) reported

    @Leenerrr We live in St. Albert and have had telus fibre optic for few months now. We’ve had telus for internet and tv for years, and I wouldn’t recommend switching from SHAW. We have significant wifi issues and customer support is a hellish experience!

  • k3yj G. Angel (@k3yj) reported

    @TELUSsupport Any idea why I can't seem to send messages or receive messages from another Telus customer? #Telus

  • FireAndWaterYYC Jay (@FireAndWaterYYC) reported

    @klaszus And now Telus sucks Albertans dry through cell phone rates and gov’t contracts.

  • _nikitaacainxxs BLCK LVS MTTR ✊🏽✊🏾✊🏿 (@_nikitaacainxxs) reported

    Telus is so trash wtf. I paid my bill why are they reporting to the credit bureau that I didn’t ??????