Telus

Telus Outage Report in Lake Louise, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Louise, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Louise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Louise, Alberta 01/19/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DominicSinX1 DominicSinX (@DominicSinX1) reported

    @TheRoachMaker @JesseBrown @TELUSsupport My dad made a lot of money investing in Telus. We've both had our issues with them though. Shaw is really no better. 3 MB/s should still give you 10 Gigs an hour?

  • BernadetteNTF Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia

    @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

  • drumega Andrew S (@drumega) reported

    I did and it’s useless. No definitive status. That’s why I called the webstore support line only to get told that it’s been pending all this time and they can’t figure out exactly when it’ll ship. Why is @TELUS actively selling products on its website with a “5-7 business day”

  • Gord_Shumway President Elect Gordon Shumway (@Gord_Shumway) reported

    @Rogers Your wireless SUCKS. I live near the Canadian border. I have 2 US cell phones, 1 on ATT and 1 on Cricket. Both allow me to roam in Canada on Rogers, Bell and Telus. Your tower often overpowers the others and while I get 4 bars, I can't even load a webpage. You SUUUUUCK.

  • MrsSAnnable Suzanne Annable (@MrsSAnnable) reported

    @shoffmanAB Someone in our area got paranoid about 5G internet and knocked down the Telus tower. We start online learning on Wednesday & most of our kids won't have any internet service. This should be interesting.

  • MarkKafka Mark Kafka (@MarkKafka) reported

    Wanted to give @TELUS a big thank you and a great surprise! Had a call with a customer rep on Dec 10 and in closing asked if there was anything else he could do, jokingly I said you can call me on my #birthday and this morning he did! Now that is #customerexperience

  • mtn_vibe G McAuley (@mtn_vibe) reported

    @ShawInfo Shaw sent me a modem in SEPT and it never worked with the current Telus system in my home at the time. We tried trouble shooting with Tech Support and it still didn’t work. Tech support said it was because our home wasn’t set up for it and that it wouldn’t work.

  • jenrobin99 Jennifer R Fenton (@jenrobin99) reported

    @TELUS how dare you cut off a phone...at your fault when the bill isn't even due for almost another week..wow then tell me I have to pay for reconnection!BAD BAD BAD. @TELUS guess you don't like customers

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp Planned outage we were not informed about it looks like. Was 24 hours in North Vancouver yesterday. Is that what we can expect? I'll switch to Telus but fire that happens.

  • wmpdll Atchur Service - Wear Mask/Wash Hands (@wmpdll) reported

    @moarbaconz We have Telus Optik and how easy the box is to navigate and get from cable to Netflix to tv shows on demand has been a god send since doing tech support for my mom usually ends in a shouting match.