Telus

Telus Outage Report in Lake Louise, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lake Louise, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lake Louise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lake Louise, Alberta 12/20/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • downhomesunset Christine Dix (@downhomesunset) reported

    @Sandra18361757 Telus also owns semi private health care clinics that are running poor people out of said clinics!

  • JrdNR Raymond 🇨🇦 (@JrdNR) reported

    Telus is such a ******* joke @TELUSsupport don't tell me I get a waived cancellation fee to get me to sign up to a 2 year internet agreement, after I explicitly said I cannot guarantee 2 years as a customer, then ******* charge me $200 to leave.

  • sharon_crawford Sharon (@sharon_crawford) reported

    So in light of terrible customer service from @TELUS I will not have internet for over 1 month ... so catch y’all on the flip side

  • mjhutch Mike (@mjhutch) reported

    @CRTCeng This might cut down on the number of complaints: when consumers register on the DNCL, enforce it with companies and put some teeth in it. Don't let them acquire another company and start bugging customers on the DNCL, as Telus did with ADT recently.

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

  • CheeseMaster_Pr The Cheese Master (@CheeseMaster_Pr) reported

    @waylonsnedker @Gaohmee Dang, I didn't realize you were in Vancouver too @waylonsnedker! I am with Telus myself, and though they've blundered my bill many times, the customer service reps I've chatted with to remedy things have always been very kind.

  • nitwitschool Axinomancy (@nitwitschool) reported

    Good god @Telus is brutal. HIRE MORE CUSTOMER SUPPORT AGENTS!

  • marialoi maria loi (@marialoi) reported

    @kaifulee Sorry Dr. Lee Kai-Fu, I tested it now, and it is not working, so I can't call you again. I am phoning my Telus to fix the problem, they claimed they did fix it!. Have a great day Dr. Lee Kai-Fu! Thank you!

  • downhomesunset Christine Dix (@downhomesunset) reported

    @acrosspoem2 @Crackmacs Telus also owns semi private health care clinics that are forcing poor people out!

  • scottlee93 Scott Lee (@scottlee93) reported

    @tobiicheung My internet provider is also Telus and I gotta say, it's not the best 😒 Also, the internet routers that they give you is pretty bad - upgrading it will probably boost your wifi significantly