Telus

Telus Outage Report in Leduc, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Leduc, Alberta 01/22/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Leduc, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Devon, Beaumont, Nisku and Leduc.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Wi-fi
CanadaEdmonton TV
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus

  • _AlmostHome Dαяι-ι 👑 (@_AlmostHome) reported from Edmonton, Alberta

    listen wifi is terrible worldwide yc .. or it’s just telus

  • Skylaa66 LA (@Skylaa66) reported from Edmonton, Alberta

    [WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.

  • ironballmarket Iron Ball Marketing (@ironballmarket) reported from Edmonton, Alberta

    @TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported from Edmonton, Alberta

    @TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.

  • erinsterrr Big Mama E🦒 (@erinsterrr) reported from Edmonton, Alberta

    @TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • habanerogal Habanerogal (@habanerogal) reported from Edmonton, Alberta

    @marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.

  • Nitramwerdna Andrew Martin (@Nitramwerdna) reported from Edmonton, Alberta

    Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.

  • YegAndre Andre (@YegAndre) reported from Edmonton, Alberta

    @TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • keatsmom Celeste (@keatsmom) reported from Edmonton, Alberta

    @CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.

  • Fairyswirls Michele (@Fairyswirls) reported from Edmonton, Alberta

    Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks

  • Coffee_Baileys Harmony (@Coffee_Baileys) reported from Edmonton, Alberta

    @Saucy_Napkin Maybe you could help TELUS do something about these insane international calls going to everyone’s cell phones

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSafety_ Greg B (@MrSafety_) reported

    @DemonBisssh666 We switched from Shaw to Telus and they kept price matching each other until we got Telus down to $70/month + $150 credit for gig service on a 2 year contract. Our service has been great and we did have 30 days to try it out and be able to cancel if we wanted

  • safety1222 Safety First (@safety1222) reported

    .@PublicMobile Day 12!! No help yet. Very sad that such a large corporation does not have a single human being for customer support. My issue cannot be resolved with opening a ticket. @TELUS instructed me to tweet to get assistance as the last resort. Still waiting.

  • stuckincentre Bill McStravick (@stuckincentre) reported

    @RealAndyLeeShow Telus & Bell share their wireless network, so if Telus is tracking you so is Bell, come on over to Freedom mobile, looks like our new name was kinda prophetic.

  • Eugene0negin Mike Malores (@Eugene0negin) reported

    @TELUS WORST customer service EVER! Do you really not value your business? Darren Entwistle should be ashamed of the company he's running. 4 install appointments, all cancelled and postponed. This usually happens AFTER customers begin their services. 3 weeks, still no service.

  • LimmuJunior TheNomad (@LimmuJunior) reported

    @TELUSsupport @TELUS do you have an outage map?

  • OperatorDX Davidoff (@OperatorDX) reported

    @RogersHelps Oh I did contact tech support. They opened a ticket, took 4 days to only close it and say there is no issue meanwhile I was still getting dropped calls and interruptions. Had enough and switched my whole family to Telus.

  • remarxist R.B. Kevington 🐙 ☭ (@remarxist) reported

    @heylaineys Oh that sucks, does only Telus service this smaller city?

  • soykato Victoria Lain (@soykato) reported

    @TELUS @TELUSsupport received an email that my #TelusHub has been blocked for being removed from its service location. It has not moved from my living room?? Would love if you could at least TRY to provide me with the internet services I pay for.

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    in May that the in town live in does not have the infrastructure to allow Telus to offer Internet 75. Apparently, that changed but I was never notified I could upgrade. In the time I waited for tech support, a thief entered my backyard where I park my car and syphoned the gas

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    on my cell phone because I had to use data to do my work and received nothing. When I was talking to Customer Loyalty, I asked to speak to a manager and was repeatedly stalled even after indicating that I am on the verge of cancelling all of my Telus services.