Telus

Telus Outage Report in Leduc, Alberta

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The latest reports from users having issues in Leduc come from postal codes T9E.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Leduc, Alberta 08/10/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Leduc, Alberta

The most recent Telus outage reports came from the following cities: Edmonton and Leduc.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

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Telus Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

  • erinsterrr Big Mama E🦒 (@erinsterrr) reported from Edmonton, Alberta

    @TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS The most advanced phone on the most out-of-date company. No esim support!

  • Fairyswirls Michele (@Fairyswirls) reported from Edmonton, Alberta

    Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks

  • Skylaa66 LA (@Skylaa66) reported from Edmonton, Alberta

    [WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying

  • Oxcanhosting Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    No internet or TV and called #telus over an hour wait to talk to someone how poor

  • keatsmom Celeste (@keatsmom) reported from Edmonton, Alberta

    @CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.

  • miketheref Mike Malowany (@miketheref) reported from Edmonton, Alberta

    @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.

  • _AlmostHome Dαяι-ι 👑 (@_AlmostHome) reported from Edmonton, Alberta

    listen wifi is terrible worldwide yc .. or it’s just telus

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.

  • Nitramwerdna Andrew Martin (@Nitramwerdna) reported from Edmonton, Alberta

    Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.

  • Artman101a artman101 (@Artman101a) reported from Edmonton, Alberta

    @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

  • habanerogal Habanerogal (@habanerogal) reported from Edmonton, Alberta

    @marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TimVaudry Timo (@TimVaudry) reported

    @TELUSsupport why is your customer support dogshit?! I’ve been trying since yesterday to talk with an agent, I don’t want a “virtual chat or assistant”. Oddly enough, my wife called on. @TELUS device and the guy hung up on her because of bad reception

  • chaoluns Chaoluns (@chaoluns) reported

    @TELUSsupport I have called in three times and the agents who answered my call still couldn’t find a technician to install the security system for me.Two of them promised will called me back within 48hours and provide solution but none of them kept their words. Meanwhile Telus still charges me

  • BenKlass Ben Klass (@BenKlass) reported

    @mgamble @mediamorphis The short answer is yes. Telus has had a similar practice for years (they call it "video optimization"). This is the trouble with "ex post" (i.e. complaint-based) rulemaking favoured by the #CRTC. The practice is wrong, but who will take the time to file a formal complaint?

  • techead87 Andrew Despres🌹 (@techead87) reported

    I believe it's related to either traffic congestion on their cell towers, or some other underlying network issue. From my phone I have a hard time getting any response from the Telus default gateway, which would then explain the lack of service. Why does it have to be this way?

  • ragell rae ann asselin (@ragell) reported

    @TELUSsupport would like help to cancel my Telus online security

  • nhungtuyettran @nhungtuyettran@mastodon.social (@nhungtuyettran) reported

    @DisabilityStor1 I use a no contract public Mobile—pretty great. I pay $15/month and with discounts (auto pay, etc) it ends up being $9. They run on the Telus network and I’ve had no trouble. Otherwise, Telus and Bell have UofT fac rates, much cheaper than if not.

  • pud333 ᴘᴜᴅ333 (@pud333) reported

    The Telus technician was by today to set up our internet. It was out of control and he was going to do dumb **** like drill unnecessary holes. I was there watching him to prevent him from doing damage. He dropped his electrical tape on his way out. It's mine now for the headache.

  • kpwee1 K. P. Wee 🖊📚 (@kpwee1) reported

    @TELUSsupport Like, your internet service literally goes down in my area every Sunday at this time. What is wrong with Telus?

  • hodges43285 Hodges43285 (@hodges43285) reported

    As usual my Telus DVR isn’t recording and I have to reset the damn thing. This of course means what I wanted to record IN FULL is only going to be partially recorded. @TELUSsupport #TelusSucks #WorstServiceEver

  • BryanH0073 Bryan Hutchings (@BryanH0073) reported

    @Bird5Ca Down here in North York. Also my mobile network from Telus is also very spotty.