Telus Outage Report in Leduc, Alberta
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The latest reports from users having issues in Leduc come from postal codes T9E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (20%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Leduc, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and Leduc.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Andre
(@YegAndre) reported
from
Edmonton, Alberta
@TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus
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Iron Ball Marketing
(@ironballmarket) reported
from
Edmonton, Alberta
@TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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Ryan Dauphinee 🇨🇦
(@ryan_dauphinee) reported
from
Edmonton, Alberta
@TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....
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Dαяι-ι 👑
(@_AlmostHome) reported
from
Edmonton, Alberta
listen wifi is terrible worldwide yc .. or it’s just telus
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Michele
(@Fairyswirls) reported
from
Edmonton, Alberta
Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.
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Habanerogal
(@habanerogal) reported
from
Edmonton, Alberta
@marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.
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Big Mama E🦒
(@erinsterrr) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Heikel
(@JanetEva) reported
@TELUSsupport Hello Telus since we went with G5 fibre optic connection in Jan of this we had nothing but interruption today Feb 27 there is no connection we want to watch the hockey game there is no technician available to fix the faulty box on the wall. Talked to support
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rinn
(@_rinndh) reported
@TELUSsupport @speedracer135 Haha! I’m leaving as soon as my contract is up! Telus is GARBAGE
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THIS SH!T HARD
(@TreezyG) reported
wow @TELUS and @TELUSsupport have really gone down the gutter with customer loyalty. basically told me they can’t offer me any incentive to come back. looks like i’m sticking with Bell DO NOT SEND ME THOSE “send us a DM so we can help” TWEETS EITHER!
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Rachel Sawatzky
(@cocoanymph) reported
@TELUSsupport @TELUS I have spent my lunch break and then some JUST trying to talk to a person to schedule a simple service. The service should have been completed when we moved but the technician refused. 1/4
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Dont look at me
(@Dairy__queef) reported
Love that I have to email @TELUSint @TELUS @TELUSsupport payroll every day to attempt to get some kind of help on getting my W2 since no one wants to answer my calls, and payroll wont email me back what a good company!
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Talk Hard
(@talkhard19) reported
@VikkiLucibello @PWDCAN @CRTCeng Telus, Bell & Rogers have lobbyists and they make sure they shut down any and all competition that wants into Canada and the court s and the #CRTC sit back and allow it. They don't care about Canadians, they've proven that.
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Richard Graham
(@Pushin_Pedals) reported
@TELUSsupport we had a garage truck knock down the Telus line to our house. How do we get it fixed?
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Mark Smith
(@smitty_mark) reported
@CameronBWilson @TELUSsupport @TELUS I hear ya Cameron, we've had ongoing issues with their wireless tv box picture freezes up occasionally and is a pain. Seems to be an issue for them to send a tech out tho. Sometimes it works great, other times, it's shiite.. ..where's my rabbit ears? 🤨
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Arsh Vora
(@ArshVora11) reported
@TELUS Common serious it has been almost 20 days and you guys have still not resolved this issue, The tech guys are calling us and telling us that they can’t come because of cold, can someone please take this seriously and disconnect my services, I don’t need this anymore.
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mortgage4GTA.ca
(@MauriceMortgage) reported
@TELUSsupport Why is Deborah of Billing Escalation Department of Telus Mobility so unreasonable? She is very rigid and kept saying that she followed Telus internal policy. She has no sense of customer service, working in a wrong business.