Telus Outage Report in Mission, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mission, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Mission, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mission, British Columbia
Latest outage, problems and issue reports in Mission and nearby locations:
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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withsilverwings
(@wsilverwings2) reported
@KevinCTV I hope the media rips him a new one. Like yay new hospital (probably funded by Telus or Loblaws) but HOW DOES THAT HELP NOW? Hospitals take time to build........ The UCP are living in a fantasy world........ or are being intentionally criminally negligent
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Now @TELUS @TELUSBusiness is telling me once I go and get all these things (basically doing their job) it will be 7 to 10 days !! WTF ! Oh special thanks to @densalejo for causing all this damage and mess !
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James Dueck
(@JamesDueck) reported
@TELUSsupport Someone from the tech team called to solve my problem, said they would look into it and call me back, but then they didn’t call back. Why does Telus try so hard to get rid of customers?
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Kristjanna Whitney
(@Vampire_Grrl) reported
Nice! Called @TELUS waited 45 mins for a callback for someone to finally answer after 2 mins of ringing and hang up on me.. thats customer service right there 😤maybe when I have another hour to waste fml
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Farm Boy
(@Farmboy646) reported
@AxiaFibre great infrastructure, customer service is not where it needs to be. Would like to go back to @TELUS if the service was in our area.
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NonsenseAbounds
(@Insidethewalls1) reported
@Stephen_Andrew @TELUS In-Camera deal 'cooked up' by this Council to net returns on public lands downtown with a corporate entity. This land was not available to anyone but Telus Corp. You also went In-Camera again on 'staffing' issues, just like the Council before you were on it #yyj #yyjpoli #trust
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Tessa
(@1000EyesCasts) reported
@esports_DiA @MxL_LoL @TELUS I think the issue was she was on campus at the time so didn't really have a choice lol
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Cory Knox (He/Him)
(@CoryKnox) reported
Caller id is fundamentally broken. And no carrier seems to care. When I maintained a phone system with 250+ direct dial numbers, @TELUS allowed us to present any of those numbers for caller id, but we couldn't use our toll free numbers because they weren't on the PRI.
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🌊 hey I'm Kailey
(@SharkXeyth) reported
@TELUSsupport How do I ask about upgrading DSL internet? I'm on Telus 6 right now, but hear you guys support up to Telus 25. No support phone number seems to work. Thanks bb
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Jamie Butt
(@jamiebutt) reported
@TELUSsupport disney+ is not working on Telus, please fix. I get a message I get a message I am traveling in a different region and the service is not available. Tried on vpn and it works fine.