Telus Outage Report in Mission, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mission, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Mission, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford, Aberdeen and Mission.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
Internet | |
| Abbotsford |
TV | |
| Abbotsford |
TV | |
| Abbotsford |
TV | |
| Aberdeen |
TV | |
| Abbotsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mission, British Columbia
Latest outage, problems and issue reports in Mission and nearby locations:
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Jillian Casselman
(@JillCasselman1) reported
from
Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ashley
(@bratatouillee) reported
my telus service has just not existed and i cannot make any calls because it just evaporates and the online help :)) asked if i wanted a call back :)) where you going to call? :))))
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amu
(@Amu3188) reported
@TELUSsupport Telus charged us $150 for reporting the service outage and technician visit. The fault is because of Telus. If you cannot reverse my charges, I will switch it to Shaw.
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Michael Gallagher
(@radarssbm) reported
@SpacemanStuv Realistically they all suck and it has more to do with where you live. I have Telus in BC and while the customer service is garbage, the fibre connection is legit.
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strawberrycream
(@strawbeecream) reported
@hypervisible What the heck @TELUS @TELUSsupport. You guys chummied up with Huawei in 2019, and now you provide "moderator support" to another Chinese company???
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Doreen Guthrie
(@randfDoreen) reported
Companies that use contractors to call and sell your useless **** to people that don't want or need it, take a hint when you get hung up on. @TELUS this means you.
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Boycott Evil Amazon - Find Alternatives
(@AvoidAmazon) reported
@m1kewah0usekey @TELUS Good point & thank you.I’m not on here all the time but I’m more than happy to take shots at companies that don’t treat customers well. The hope is to get the word out for people to take their business elsewhere and not have to suffer. Like you said, why waste our money on crap?
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Daniel McFee
(@mcfee_daniel) reported
@TELUS This is now my third day being on hold for HOURS. I FINALY got ahold of someone after an hour and a half on hold only to be put on hold again without warning in the middle of the call. I'm ready to cancel my TV, Internet, and the 4, two thousand dollar phones I just ordered.
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Maria Arsoniandis
(@arsoniandis) reported
@elonmusk Twitter is a private company providing a public service. A good comparaison of Twitter is a telephone company which provide telecommunications.if Twitter can ban someone then AT&T or Telus can deny someone a telephone b/c they don’t like what they say.
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Jwd7150
(@jwd7150) reported
@Bell_Support Problem is u don't have home services in Alberta and we won't deal with telus and we're having issues with shaw so I guess we're stuck !
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𝙅𝘼𝙈𝙀𝙎 𝙈𝘾𝙇𝙀𝙊𝘿
(@jamespmcleod) reported
It should be illegal for companies like Telus to use customer contact information to bombard me with third-party marketing calls to try to upsell me on random products.