Telus Outage in Mission, British Columbia

@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

Telus feed is fine.. Shaw sucks forever and always

Is Telus having issues in Mission

Telus may not be perfect, however in my experience, anytime I have contacted them for support they have been quick to make things right. Thanks @TELUSsupport

@VMCcare I found out that my phone number was given to @TELUS and now I won’t have service for another 24 hours. Extremely disappointed in this and with @virginmobilecan

How does Telus not have a phone support number or their business connect!!! #telus #fail

@Fuck_4_Justice @TELUS @TheWiggles I would be so down for that

Agree with your local solutions comment but we paved roads locally until the 403 was built. Prescribe IT is helping my patients. It is helping me. I can not afford the fax and all the staff hours and errors. In London , TELUS & Accuro are 90%. Mandated solution needed #axethefax

@BradGGallant @StarSports @TorontoStar @bruce_arthur @CarBombBoom13 @BobsledKaillie An 11 year old boy in NB has been removed from hockey for life. @HockeyNB refuses to think of the mental well-being of this boy. Solely focused on punishing the parents for raising concerns. No investigation in the complaint just removal of boy. @HockeyCanada #EndBullying @TELUS

@CoachBombayy @Bell Never really had an issue with Telus. Bell is a terrible company

@SpeedFreek1973 @StreetMeat24 @TELUSsupport @TELUS Shaw’s the worst

Super disappointed with #TELUS . Very poor custom service. I ordered phones 2 weeks ago and am now being told they won’t be here for Christmas.

Got on the phone with @TELUS and tried to figure out why I used 7GB of data in 30 minutes last Wednesday, to no avail. Quickly realized after the call, I streamed @TheWiggles on Spotify to keep little Oscar calm in the car. MY BAD. Great car ride tho.