Telus Outage Report in Mission, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mission, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Mission, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford and Mission.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mission, British Columbia
Latest outage, problems and issue reports in Mission and nearby locations:
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🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
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Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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kayge (@sparklehorss) reported from Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Vitamin B12 (@VitaB_12) reported from Mission, British Columbia
BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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James Inglis (@JRI_Media) reported from Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Spluezzzzz (@spluezzzzz) reported
Finally got my #telus issue resolved after more than 4 hours now. (I had to call back several times after being hung up on as well 🤬.Thanks Hugo for saving my sanity. Getting the runaround and being put on hold multiple times is not acceptable!! :( #telusfixthis
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Kyris 🇨🇦🏳️🌈 (@NS_Kyris) reported
@CdnStallion @TELUS @TELUSsupport It’s ****** like I heard they’re the best of the bad but at least I could get ahold of Bell. I’m honestly refusing to pay until they talk to me or disconnect the phone
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TamilPanda (@TamilPanda8) reported
@TELUS Without informing the customer keeping the easyroam ON by default and charging for it. This is what called #corporategreed
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Mary Jane Vandekerkhove (@MaryJaneVandek2) reported
Why does switching to fibre optic wifi force you to get optik tv with Telus? It’s brutal. Cable was bad but this is more annoying.
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Not Today Ever (@NotTodayEver) reported
@SCUBADubois @TELUS Yeah, sorry. I don't use Shaw or Telus for TV viewing, so my knowledge base is limited to how their tv boxes work. Not sure if you login into the Telus router and give your boxes a permanent address (Reserved) or not. Hopefully someone else in here reading these tweets can help
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Yvonne (Iwona) Bienias (@e_vawn) reported
Is anyone else having trouble with their @TELUS mobile network? I've been on SOS for about an hour and yes I've turned it off and on a couple of times.
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Not Today Ever (@NotTodayEver) reported
@SCUBADubois @TELUS Best to just use the Telus box as a modem, and have your own Router. I have been doing that with Telus and even Shaw in the old days. I have a lot of wifi devices in my house, and never drops. And I use a VPN on most of my devices in my house as well.
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Mr.FlatFace (@MrFlatFaceYt) reported
Nothing Makes Me More Mad The @TELUS Driving Around My Rural Town With High Speed Ads On Thier Van's Only For Them To Tell Me They Don't Serve High Speed Internet To My Location. I Mean It's 2023 And I'm Running On Copper Lines, Stop Advertising It Here Then. 20mbs Down 2mbs Up
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Paolo Campisi (@pcampisi14) reported
How many people do you think know that each TTC subway station is equipped with cell service for Bell, Rogers and Telus but they won’t pay to enable the service.
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Barb Fitzsimmons (@bcfitzimmons) reported
@TELUSsupport @AmazonHelp unable to help today. Used Telus rewards to pay for Prime Membership on Dec.27. Points were taken from our Telus account but didn’t go thru & was charged on our cc. Spent>3.5 hours on the phone btwn the 2 companies & no resolution.