Telus Outage Report in Mission, British Columbia

Problems in the last 24 hours in Mission, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Mission, British Columbia

The most recent Telus outage reports came from the following cities: Abbotsford.

City	Problem Type	Report Time
Abbotsford	Phone	15 days ago
Abbotsford	Internet	25 days ago
Abbotsford	Internet	25 days ago
Abbotsford	TV	3 months ago
Abbotsford	Phone	4 months ago
Abbotsford	Total Blackout	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mission, British Columbia

Latest outage, problems and issue reports in Mission and nearby locations:

• 
  Wayne O (@WaynesPlanet) reported 11 minutes ago from Abbotsford, British Columbia

  .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

• 
  Vitamin B12 (@VitaB_12) reported 24 minutes ago from Mission, British Columbia

  BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

• 
  Cameron Wilson (@CameronBWilson) reported 25 minutes ago from Abbotsford, British Columbia

  @TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

• 
  💙LaLaNucks💚 (@LaLaVirtanen18) reported 26 minutes ago from Abbotsford, British Columbia

  Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

• 
  ModernMama Vancouver (@ModernMamaVan) reported 27 minutes ago from Abbotsford, British Columbia

  @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

• 
  kayge (@sparklehorss) reported 33 minutes ago from Abbotsford, British Columbia

  @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

• 
  ModernMamaFV (@ModernMamaFV) reported 33 minutes ago from Abbotsford, British Columbia

  @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

• 
  James Inglis (@JRI_Media) reported 34 minutes ago from Abbotsford, British Columbia

  Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

• 
  Willis Turner CAE 🛫 (@willisturner) reported 37 minutes ago from Abbotsford, British Columbia

  Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

• 
  Joe Pratap (@Joepratap) reported 40 minutes ago from Abbotsford, British Columbia

  @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

• 
  ModernMamaFV (@ModernMamaFV) reported 41 minutes ago from Abbotsford, British Columbia

  My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

• 
  🚴 Jim Ⓥ (@itsjim84) reported 44 minutes ago from Abbotsford, British Columbia

  @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

• 
  🚴 Jim Ⓥ (@itsjim84) reported 48 minutes ago from Abbotsford, British Columbia

  @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

• 
  Jillian Casselman (@JillCasselman1) reported 59 minutes ago from Abbotsford, British Columbia

  @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@deity_of_death) reported 9 minutes ago

  @TELUS It's cute, Hockey Canada management is clearly horrible but @TELUS is about to start charging Canadians to pay with credit cards in an obvious attempt to further line their pockets at the expense of everyday Canadians.

• 
  Rob Pomroy (@pomroy_rob) reported 10 minutes ago

  @TELUSsupport why am i still getting a bill for services that were put on hold 2 months ago after my house burned down? Even last month billing said the issue had been resolved. Get your house in order. Don't see coming back to telus when we're back in the house.

• 
  Laura Aliaga (@LauraAliaga2) reported 11 minutes ago

  @ZenHeathen To be fair, they all suspended their sponsorship in the summer to see how HC would respond to all this. Tim's is just the first to cut them off, Scotia and CT look ready to drop them like the bad habit they are. Not sure about Telus

• 
  MLesniak_MTL1 (@MlesniakM) reported 12 minutes ago

  Hey @TELUS @TELUSsupport @ADT Having an issue with your alarm. Spent 5 hours on the phone trying to get a service repair person to deal with it, 5 people have hung up on them, and this last person has us on for 45 minutes, telling us to buy a battery ourselves. SEND HELP

• 
  Llyss 🇨🇦 (@kinsonalley) reported 12 minutes ago

  @katrinazen @TELUS @TELUSsupport Why would I switch when the service is more reliable than the other companies? I just want the pricing for plans they have listed on their website. I’m sick of the ****** loyalty plans they keep offering to keep me as a customer.

• 
  Shalu Sharma-Bhumrah (@shalalalalu87) reported 13 minutes ago

  I don't know who's worse @telus for not informing clients of charges to their CC, or @CIBC transferring me over incorrectly 5 times, disconnecting a call and then additional transfers. In a nut shell please improve your customer service before I go onto choosing violence

• 
  TheOrangeOne (@MartinTheOrange) reported 18 minutes ago

  @cmcalgary if you think they have not been passing those fees to the customer already, you're wrong. They just were not called out. The better way is to **** on Telus and others who are basically double-dipping by NOW passing them to the customer. You know nobody is cutting their revenue

• 
  Rebecca Naidoo (@rmjnaidoo) reported 18 minutes ago

  @TELUSsupport @TELUS has this issue for 8ths! Told the matter has been escalated but tech team is stumped by the billing problem. Pay they say yet no bill shows in my account. I have no guarantee that payments will also not disappear into a black hole. Surely you can do better than this!

• 
  brainbah (@brainbah1) reported 24 minutes ago

  @paigesellis I fired telus because they wanted me to pay their share of credit card transaction fees, so they cut my service early lol. Proving I made the correct choice in firing them

• 
  Joshua Joey Chalhoub (@joshuachalhoub) reported 24 minutes ago from Peterborough, Ontario

  @TELUS @TELUSsupport There’s nothing more satisfying than calling your customer contact service centre and being told your wait time is over an hour - regardless of time or day. Now that’s service. “Let’s make your experience a horrible one. The future is not friendly.”