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Telus outages and service status in Mission, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Mission, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mission, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mission, British Columbia

The most recent Telus outage reports came from the following cities: Aberdeen, and Abbotsford.

CityProblem TypeReport Time
Aberdeen Phone 15 days ago
Abbotsford Internet 16 days ago
Abbotsford Phone 1 month ago
Abbotsford Internet 1 month ago
Abbotsford Internet 1 month ago
Abbotsford TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Mission, British Columbia

Latest outage, problems and issue reports in Mission and nearby locations:

  • ModernMamaVan
    ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia

    @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

  • itsjim84
    🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • VitaB_12
    Vitamin B12 (@VitaB_12) reported from Mission, British Columbia

    BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

  • sparklehorss
    kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

  • CameronBWilson
    Cameron Wilson (@CameronBWilson) reported from Abbotsford, British Columbia

    @TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

  • itsjim84
    🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

  • WaynesPlanet
    Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • Joepratap
    Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

  • JillCasselman1
    Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia

    @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

  • LaLaVirtanen18
    💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

  • JRI_Media
    James Inglis (@JRI_Media) reported from Abbotsford, British Columbia

    Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

  • willisturner
    Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NothinToSeeHere
    Ungovernable. Speaker of truths. (@NothinToSeeHere) reported

    This boondoggle of govt waste is not about Telus, it’s about horribly run govt programs that don’t solve problems or produce positive outcomes.

  • RealMikeVersace
    MIKE 🆅🅴🆁🆂🅰🅲🅴 🗣💨 (@RealMikeVersace) reported

    @jodyvance @TELUS @TELUSsupport The most frustrating thing when dealing with customer service is th recording telling you to log in and use the app for your request. Trust me, if the request could be processed through the app/site - I WOULD. YOU THINK I WANT TO WAIT ON HOLD FOR AN HOUR TO SPEAK TO SOMEONE???

  • sharondaniel91
    Sharon Daniel ©️🎭 (@sharondaniel91) reported

    So here goes again, @TELUSsupport @TELUS If my contract ends on April 22, 2026, why would you charge me the full price of the service before the contract ends ? For example, if I pay $65, the service should be $113 after April 22, not before. You’re breaking the contract??

  • MissWest003
    Lorie (@MissWest003) reported

    @Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus

  • AdamAdapted
    Adam Adapted 🇨🇦 (@AdamAdapted) reported

    @TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good

  • minddriftdaily
    MindDrift Daily (@minddriftdaily) reported

    15/ So where do we land? I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy

  • Techjunkie_Aman
    Techjunkie Aman (@Techjunkie_Aman) reported

    They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

  • DapipiImba
    dapipi.imba (@DapipiImba) reported

    I was told CRA would Never Never Never go after Telus and Rogers to audit their tax, where massive corruption happens

  • kcshapka
    Ken Shapka (@kcshapka) reported

    @TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton

  • CoreyHaywood
    Corey Haywood (@CoreyHaywood) reported

    @TELUSsupport @TELUS Just moved into a basement suite. Been waiting two weeks to have our internet set up, we verified with your braindead online support agents that the tech WOULD NOT need access to the owners house upstairs.....hahahaha ******* jk they have to put a hole in the side of their house