Telus outages and service status in Mission, British Columbia

Problems in the last 24 hours in Mission, British Columbia

Telus signals over the past 24 hours, with local activity from Mission, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Telus Issues Reports Near Mission, British Columbia

Latest outage, problems and issue reports in Mission and nearby locations:

• 
  Wayne O (@WaynesPlanet) reported 2 minutes ago from Abbotsford, British Columbia

  .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

• 
  ModernMamaFV (@ModernMamaFV) reported 3 minutes ago from Abbotsford, British Columbia

  My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

• 
  💙LaLaNucks💚 (@LaLaVirtanen18) reported 9 minutes ago from Abbotsford, British Columbia

  Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

• 
  kayge (@sparklehorss) reported 14 minutes ago from Abbotsford, British Columbia

  @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

• 
  🚴 Jim Ⓥ (@itsjim84) reported 15 minutes ago from Abbotsford, British Columbia

  @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

• 
  Willis Turner CAE 🛫 (@willisturner) reported 34 minutes ago from Abbotsford, British Columbia

  Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

• 
  ModernMama Vancouver (@ModernMamaVan) reported 34 minutes ago from Abbotsford, British Columbia

  @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

• 
  Joe Pratap (@Joepratap) reported 42 minutes ago from Abbotsford, British Columbia

  @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

• 
  Vitamin B12 (@VitaB_12) reported 43 minutes ago from Mission, British Columbia

  BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

• 
  Jillian Casselman (@JillCasselman1) reported 49 minutes ago from Abbotsford, British Columbia

  @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

• 
  ModernMamaFV (@ModernMamaFV) reported 49 minutes ago from Abbotsford, British Columbia

  @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

• 
  James Inglis (@JRI_Media) reported 51 minutes ago from Abbotsford, British Columbia

  Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

• 
  🚴 Jim Ⓥ (@itsjim84) reported 55 minutes ago from Abbotsford, British Columbia

  @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

• 
  Cameron Wilson (@CameronBWilson) reported 57 minutes ago from Abbotsford, British Columbia

  @TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reiko Koyama (@reikokoyama79) reported 4 minutes ago

  I've been trying to cancel my @TELUSsupport @TELUS services since Wednesday. I just got told they couldn't authenticate me, with my name & account number. I guess when you make it impossible to cancel, you figure we'll just keep paying, so it doesnt impact our credit.

• 
  DividendBoomer (@BoomerDivvies) reported 5 minutes ago

  @cyberlander_ @TELUS No, I use shaw at home for internet. This is for our business lines and internet where the problems are occurring. They fcked up our transition from copper to fibre optic, which they asked for, and now I'm dealing with their incompetence.

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 8 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  Dark_wdman (@Dark_wdman) reported 13 minutes ago

  @diana_murphy613 You havr other option anyways for ISP. It not a monopoly at all. Roger telus bells all have to share their fiber network with all those small compagnies that pretend to be ISP,making the load on those 3 fiber network builder harder. Its the CTC that issued it.

• 
  North American Union (@NorthAmericanU2) reported 14 minutes ago

  @koodo Last time I was in the Telus store, 1 hour 20 minutes to wait, and the girl preferred to serve 6 guys who just walked in and was flirting with them. Poor system @ Koodo, poor service. Not the first time, but likely the last.

• 
  Clayton (@phinx404) reported 17 minutes ago

  @TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.

• 
  N2S (@Indig2S) reported 19 minutes ago

  @TELUSsupport absolute bullshit service. I’m done with Telus. Cancelling everything. Over a month & at least a dozen agents & 2 home visits to transfer an account. Was assured I could keep home phone number & keep email addresses. Account finally transferred & lost it all. 🖕🏼🖕🏼

• 
  Dustin De Yaegher (@duder_1987) reported 20 minutes ago

  @TELUS I’m in southwest Manitoba but I find everywhere we go your service sucks.

• 
  Sergio Delgado 🇺🇸 🇨🇦 🇩🇪 🇵🇪 (@sergiodelgado) reported 23 minutes ago

  @Frid45 Half this stuff is not available to EU tho. Like how are they going to support Shaw, Rogers, Telus? Or Canadian Tire, Loblaws, etc?

• 
  Madd_Gigi 💬 {It's last call, y'all! } (@sereins_anony) reported 29 minutes ago

  @TELUSsupport @TELUS fyi, 1-604-225-7559 is robo calling people and telling them they have an immigration emergency.

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