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Telus

Telus Outage Report in Mission, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Mission, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Mission, British Columbia

The most recent Telus outage reports came from the following cities: Abbotsford.

CityProblem TypeReport Time
Abbotsford Phone 16 days ago
Abbotsford Internet 26 days ago
Abbotsford Internet 26 days ago
Abbotsford TV 3 months ago
Abbotsford Phone 4 months ago
Abbotsford Total Blackout 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mission, British Columbia

Latest outage, problems and issue reports in Mission and nearby locations:

  • itsjim84
    🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

  • ModernMamaVan
    ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia

    @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

  • WaynesPlanet
    Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

  • sparklehorss
    kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

  • Joepratap
    Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

  • LaLaVirtanen18
    💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

  • itsjim84
    🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • willisturner
    Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • smokeygw
    GORD (@smokeygw) reported

    @InvestiQuant Brian Telus chcnged their prvider for e-mail having all kinds of problems so that it WY it bounced cheers Gordi

  • Madi39
    x-Madi- Ryan Mcleod is the Answer (@Madi39) reported

    @Kage_99 @itsrouel @TELUS Shouldn’t be any line that shallow especially running through your yard. Too much can happen in those first first foot alone, i see it every day:/ well I’m glad nothing bad happened though! Coulda been a dangerous one

  • RSmitty_19
    x-RBS (@RSmitty_19) reported

    @GrosfieldTaylor Telus itself is solid, like cell service and internet and what not. But their customer service is an absolute joke

  • spacegrace_jpg
    cowboy bebot (@spacegrace_jpg) reported

    @FidoSolutions your service is trash for what you’re asking me to pay a month telus can treat me better

  • ShOcKjOcK80
    Jeff Cabiles (@ShOcKjOcK80) reported

    @SKBigBluJetsfan NOT BELL lol. We switched to Telus because we phoned to find out plans and new phones. Got the run around, talked to 2 rude cs reps. Wife said that made the decision easy to switch lol

  • TheStratstar
    Stratstar (@TheStratstar) reported

    And I can’t ******* rewind. Telus is ****.

  • 604cr905
    Carrie Ryan (@604cr905) reported

    @jodyvance Ugh- switched to @TELUS last fall because we couldn’t get service from Shaw at all. Telus call back seems pretty good, and while nobody’s perfect, the agents on the phone don’t use a script (woo hoo!) and are empowered and trained to fix issues right away. #thedevilyouknow

  • wilst2
    SLW (@wilst2) reported

    @TELUS @TELUSsupport The call dropped because your network is absolutely horrible. When he called back He was informed a manager would be calling him within 3 hours and we have still yet to hear anything nearly 20 hours later. This is abysmal customer service and I am fed up.

  • 19BAM91
    BrittM (@19BAM91) reported

    That? Do you think after relying on a service for over a decade, that your brain would just suddenly adjust to this new way with absolutely no warning? Fair warning @TELUS @TELUSsupport will consistently screw you over big time and not give one **** or try to help you with

  • 19BAM91
    BrittM (@19BAM91) reported

    Caring at all? Well go sign up for @TELUS @TELUSsupport if you want consistently ****** service!!! Anyone know any good phone companies to switch to, or are they all greedy monsters? #fuming #endrant