Telus

Telus Outage Report in Mission, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mission, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mission, British Columbia 08/08/2025 13:15

August 08: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Mission, British Columbia

The most recent Telus outage reports came from the following cities: Abbotsford and Mission.

Loading map, please wait...
City Problem Type Report Time
CanadaAbbotsford Wi-fi
CanadaAbbotsford Phone
CanadaMission Internet
CanadaAbbotsford Phone
CanadaAbbotsford Internet
CanadaAbbotsford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mission, British Columbia

Latest outage, problems and issue reports in Mission and nearby locations:

  • ModernMamaVan ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia

    @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

  • itsjim84 🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

  • sparklehorss kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

  • WaynesPlanet Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • ModernMamaFV ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

  • itsjim84 🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

  • ModernMamaFV ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • LaLaVirtanen18 💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

  • JRI_Media James Inglis (@JRI_Media) reported from Abbotsford, British Columbia

    Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

  • willisturner Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

  • JillCasselman1 Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia

    @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

  • Joepratap Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pawprints1986 Laney 👩‍💻🥄🇨🇦 (@pawprints1986) reported

    @AMCKunneke @rhondamorton @CBCAlerts Side note also but I bet telus alone could afford to donate billions without even slightly risking bankruptcy ... Without you even having to donate. Canada as a whole pays an arm and a leg for service that takes pennies to actually provide

  • MLimaBean its a Be@ns life (she/her) 🇨🇦 🇺🇦🏳️‍🌈🏳️‍⚧️ (@MLimaBean) reported

    @SalSawler @ssmgirl2012 @laurakrabappel I am with Telus and had service the whole time. 🤔

  • lisamayor Lisa Mayor (@lisamayor) reported

    A spokesperson for Telus told me that due to #Fiona causing outages, they are "supporting our network partner that owns the infrastructure in the area to deploy critical equipment, including generators and batteries." cont'd

  • eigenseries 🇨🇦 Klonkadonkasaurus Rex (@eigenseries) reported

    What's the problem that makes it much more expensive for Shaw to replace their coax with fibre than for Telus to replace their twisted pair with the same? Lack of underground conduit or something? Maybe they don't own any horizontal drills?

  • riderpride_m Mike (@riderpride_m) reported

    @TELUS what is going on with internet in Calgary? Been out since midnight. You already cost me a day of work Thursday for same outage.

  • KASocialMedia KA Social Media (@KASocialMedia) reported

    @mattdagley @TELUS @TELUSsupport Ummmm it didn’t work most of the storm sooooo tell them to give you my data i never had access to….

  • beccawhite1984 Becca (@beccawhite1984) reported

    @PsychicMedium82 @Eastlink I never lost service with Telus.

  • Mr_Kubrick Stanley (@Mr_Kubrick) reported

    Hey @Rogers, @Bell, @TELUS Are you aware of whats going on in Iran? Internet being shut down amidst mass protests to the death of #MahsaAmini. Phone lines and mobiles remain the only methods of communication with Iran. Let your users call and text Iran numbers free of charge.

  • JiraiyaTheNoble Jiraiya (@JiraiyaTheNoble) reported

    @Everything_SOL always talks about coffee but never talks about what coffee does to you 45 minutes later #conspiracy #censorship #telus

  • MLRossiterHfx Mary-lou Rossiter 🇺🇦 (@MLRossiterHfx) reported

    @Tim_Bousquet Telus kept trying to tell me yesterday that « it is normal to have cell coverage down during severe weather events”🙄