Telus Outage Report in Mission, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mission, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Mission, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| TV | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mission, British Columbia
Latest outage, problems and issue reports in Mission and nearby locations:
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kai ~ Subete o Koeru Hito ~
(@KaiSureshot) reported
Tonight was the first time in a while that I’ve played a soccer match and just wanted to go home… the Whitby Dome Telus Field was just a poor footballing experience
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Claude the Critic 3.0
(@claude_critic) reported
@TELUS I CANCELLED MY HOME SECURITY SYSTEM 5 MONTHS AGO HOW COME EVERY MONTH I HAVE TO CALL IN AND RE CANCEL IT BECAUSE YOU KEEP SENDING ME BILLS!!!!
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cooperashley h
(@heiashleyy) reported
@deanblackskull @TELUSsupport @TELUS I didn’t even see this! I called and complained that we shouldn’t be hit with a cancellation fee if it’s due to them not offering our exact service at the new address. It took reaching a few different people before they set the cancellation and waived the fee
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Bloorview Greg
(@BloorviewGreg) reported
because the way TTC Wheeltrans works at this time at Telus mobility is doing the scheduling and they are doing a terrible job and suddenly we need more last-minute trips
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Alicia Smith
(@4blade4) reported
@TELUS wish you had a little more service in the Center of NS. I get a flicker of a bar every once in awhile at my land in lake Torment - I would feel a little bit safer there if even I had 1 bar at this point can you up the juice a bit?
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𝓝𝓪𝓵𝓲𝓷
(@Nalindaballer) reported
@Shawhelp No **** u, I’m going to Telus
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Commissioner Miner
(@fanCRTCProfling) reported
@joshnet @jfmezei @Milnoc Also, this will give you an idea of their support. If they leave u hanging 3 days on hold like Telus, and how well trained these rep's are. Quality in support is important. Test it. Do.
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Jon of the Shore
(@JonDurnin) reported
@TELUS why do I have to talk to a person in Guatemala City to deal with your billing and account errors here in Canada?
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Dylanns🏳️🌈🇨🇦
(@dylanns9) reported
@TELUSsupport @TELUS Powers been out for 20 minutes why is your network already getting overwhelmed?? Data slowed right to a halt . #NovaScotia #Nopower #hopethistweets
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Joshua C. Colp 🇨🇦💉💉
(@joshnet) reported
@fanCRTCProfling @jfmezei @Milnoc So far better signal inside my house on Eastlink - calling is more reliable. Data is 8Mbps down/4Mbps up on Eastlink. Speed test won't complete on Telus. This is unexpected.