Telus Outage Report in Mission, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mission, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Mission, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mission, British Columbia
Latest outage, problems and issue reports in Mission and nearby locations:
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Aimless
(@JonnyAimless) reported
@jayde8700 Jayde,I know ...Banks are terrible at responding! But the worst is Shaw or Telus...lol
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kristina
(@kristinafanzega) reported
@TELUSsupport @telus wtf?!?!?! When I approve a charge, u can't add on charges without telling me!!!
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David91
(@mention_z) reported
@TELUSsupport swapping 7 numbers to telus small business plan, what a complete nightmare it’s been. Spent 20 hours on the phone, they’ve somehow lost one my orders and keep telling me they will call back and never do. Then porting my number doesn’t work and no one answers… wow
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Tolla Bulla
(@BullaTolla) reported
@DennisKendel @VancouverSun The best way to fight corporate greed is hitting them back in their pocket. If people start cancelling their service with Telus in mass they don't even wait for court decision; they will listen fast.
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Chilly As Hell YYJ
(@ChillAsHellYYJ) reported
@PublicKris @K_elly_B It’s not that I think they are doing the “best they can” - I question general critiques w/o specificity that sound bad. I don’t think BC is pushing privatization like in Ontario. I think Telus is exploiting the situation for sure but that’s not the govt doing it.
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Excel
(@Excel8686) reported
@stephen_burtch If you’re with Telus they have an amazing call block feature on the service side and I’ve not gotten another spam call since. Not. A. Single. One.
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In Gord We Trust
(@InGordWeTrust) reported
@VancouverSun "B.C.’s Medical Services Commission is taking Telus Health to court over its subscription-based health service, alleging it amounts to illegal extra-billing."
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Matthew Laird
(@matthewlaird) reported
Telus Health: "We're confused why the province didn't consult with us first before shutting down our service which was violating the very clear law against our business model."
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Spike Kavalench
(@SpikeKavalench) reported
@BcDisability Shut Telus Health down.
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Daniel Mullen
(@danielmullen) reported
@TrevorJain Well, I could not get a prescription filled. The clinics were closed and I did not find it wise to add to the pile-up at the ER, and after enrolling in the PEI Health Maple system (a private service) only to find out it does not work on weekends, learned I had free Telus service.