Telus Outage Report in Mission, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mission, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Mission, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
TV | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mission, British Columbia
Latest outage, problems and issue reports in Mission and nearby locations:
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Hailey Hards
(@HardsHailey) reported
@TELUS @TELUSsupport what kind of jokers you got working for you! They lie and steal. They say they value your time spent my whole morning on the phone with support to be told it’s not an inconvenience to me?!? #telus #teluscares
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Clément G.
(@clem685) reported
@TELUSsupport and @TELUS is it normal for cust serv agents to hang up on customers after 4hrs on the phone w no resolution to billing issues #poorcustomerservice #notacceptable
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Troy Sartison
(@sarts81) reported
@TELUS St Albert United Church has been waiting for an internet upgrade since Sept. We closed to help keep our community safe but we can't stream services without the upgrade. We haven't heard an update for 2 months. Is this how you support your customers?
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Aitana
(@aitana_arcana) reported
@MeaganLoose our shaw internet is down for some reason and they cant send anyone to fix it til Jan 12th and Telus (who we're now trying) cant come til Jan 5th so on the 5th we get internet but til then, no
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Raza Zaidi
(@rzaidi34) reported
@TELUSsupport @TELUS Thanks for nothing. Gonna charge me $130+ in fees for switching accounts. For what? Being a 20plus year loyal customer? Ok cool gonna take my 6lines off your company and head over to @bell I think they want my money
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Joshua Knaak
(@JoshuaKnaak) reported
@ana_myla @TELUSsupport Might have to check them out. I’m done with @telus and their terrible service.
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acab
(@MeaganLoose) reported
@aitana_arcana that's so long im sorry for your loss **** telus and shaw
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Cindy Gabel
(@Childsmadoran) reported
@SAndersonshpk @UbakaOgbogu Hmm I have never had issue with Telus and thier customer service. When I have an issue it is addressed with great customer service . Yes the wait is sometime longer then I would like
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hairgirl
(@hairgirlskh) reported
Have been on hold at Telus for a long time...need a live agent’s assistance, this is unacceptable customer service! #telus @TELUSsupport
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My_fake_account
(@raywhitebc) reported
@Shawhelp We have been struggling for 2 days now, earliest fix is 9 Jan, 2 people working from home, not good Shaw! Telus was here today running new wire and back tomorrow to connect us. Why is your service so slow? Crappy equipment, this will be 2nd router in 2 mths!