Telus Outage Report in Mission, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Mission, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (19%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Mission, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
TV | |
| Aberdeen |
Phone | |
| Abbotsford |
Internet | |
| Abbotsford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mission, British Columbia
Latest outage, problems and issue reports in Mission and nearby locations:
-
James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
-
ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
-
🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
-
💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
-
ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
-
Jillian Casselman
(@JillCasselman1) reported
from
Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
-
🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
-
ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
-
Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
-
Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
-
kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
-
Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
R. Nabb
(@ruth_nabb) reported
@PaulDoroshenko @TELUS Whoa! That's a lot, especially for poor service. I have Xplornet. Terrible service for half the cost.
-
Synthetic Animals
(@moodyangela) reported
@brettdrc @PaulDoroshenko @TELUS Better but they’re both terrible and exploitative companies We need a nationalized service
-
liam
(@eby_liam) reported
@oldschmitty telus is ******* **** i had the worst customer service experience with their reps like 10 years ago. been on virgin since then and it's okay
-
Tanya S.
(@TanyaSedlacek) reported
@PaulDoroshenko @TELUS Yes that’s extremely high. We switched to Telus cuz Shaw was terrible when covid hit & everyone started working from home. Telus was much better. You might regret moving to Shaw. I suggest what others said…call Shaw get quote then share with Telus…they’ll lower to keep you.
-
AB Consensus Politics "YES WE CAN"
(@yegelection) reported
@PaulDoroshenko @TELUS Telus are corporate criminals with all their hidden charges. CRTC should have cracked down on Telco's years ago, as Canadians are being fleeced.
-
Ken Green
(@greenken8) reported
@PaulDoroshenko @TELUS Definitely call and tell them you want to cancel, they will offer a better deal
-
Anndi 🏳️🌈🌻🇺🇦
(@Anndi07) reported
@TELUSsupport I have an iPhone XR and assumed it was dying as it is struggling to get any internet connectivity, WiFi or not, for days now. But a friend with brand new iPhone 13 told me she has the same problem. What's the deal? This seems like a Telus problem.
-
Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
-
Synthetic Animals
(@moodyangela) reported
@FeralChristineB @PaulDoroshenko @TELUS My mom and sister are both in Kelowna and I’m in metro Van and all of us had the same issues until someone (my sister and landlord separately) spent hours contacting them My mom never bothered
-
booster vaxxed and STILL feral
(@FeralChristineB) reported
@moodyangela @PaulDoroshenko @TELUS The only time our service has gone out was when the main line to our region was cut.