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Telus

Telus Outage Report in Mission, British Columbia

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Mission, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Mission, British Columbia

The most recent Telus outage reports came from the following cities: Abbotsford.

CityProblem TypeReport Time
Abbotsford Internet 19 hours ago
Abbotsford Phone 18 days ago
Abbotsford Internet 28 days ago
Abbotsford Internet 28 days ago
Abbotsford TV 3 months ago
Abbotsford Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mission, British Columbia

Latest outage, problems and issue reports in Mission and nearby locations:

  • sparklehorss
    kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

  • Joepratap
    Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

  • LaLaVirtanen18
    💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

  • itsjim84
    🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • itsjim84
    🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

  • WaynesPlanet
    Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • willisturner
    Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnoyingBoxz
    windows_2000 (@AnnoyingBoxz) reported

    @TELUS **** you I could off clutched 1v5 if I wasn't for ur **** Internet

  • 6yPlayful
    playful 6y (@6yPlayful) reported

    @Bootsnhearts1 @222Minutes I gave up using bell many years ago and swore never to go back and yes, please people cancel you bell cell service and get another provider like Telus

  • pikesandchars
    Qandol Samandol (@pikesandchars) reported

    Telus health is trynna kill me frr… i email for support since I didnt get my referrals emailed to me and they wont even respond to the damn email… HELLLOOOO i need tests doneeeeee…

  • Bryce66448091
    Bryce (@Bryce66448091) reported

    @NewLeftRadio @StephenPunwasi Wonder how much it cost tax payer to text people that BS. In my town the Gov gave A phone company money to build out underdeveloped service areas. They didn’t add service to the area, they just used the $ to put a tower near the existing telus tower for competition.

  • ip4kaur
    Inder (@ip4kaur) reported

    @TELUS Your customer service is the worst among all telecom companies in Canada! It is so difficult to reach anyone whenever I call!

  • IsimemeE
    Memeduma (@IsimemeE) reported

    Omg! Please my fellow Canadians! How/Where are yall watching the Janet documentary? Cos it's not showing on my Lifetime channel and I don't have A&E 😭 (damn you Telus for making me change my package) send help someone please lol #JanetJacksonDoc

  • z_or_zee
    Victor Mattiece (@z_or_zee) reported

    @ValueNotDeadYet @sohaibab9 Telus and Bell share a network? I didn't know that.

  • Joshramsey4ever
    JAKE (@Joshramsey4ever) reported

    @TELUS is not the amazing and caring company they claim to be, since November my brother has gotten over $1,500 in bills without explanation... they were not overages and Telus claimed to "fix" it but did nothing and continued to do the same the following months. @TELUSsupport

  • Bootsnhearts1
    Bootsnhearts (@Bootsnhearts1) reported

    @TrueNorthCentre @Harry__Faulkner Please retweet Make change in media. Bell owns a lot of media. If 200k subscribers cancel their bell cellphone and move to say TELUS. That action would hammer Bell revenue to the tune of at least $2m. Per month. They care so much about subs/ARPU your$=your power #cancelBellcell

  • WayneMaddison
    Wayne Maddison (@WayneMaddison) reported

    My mom's ISP (@TELUS) came to install fibre. Visit 1: On day, rescheduled to later hour. Nice tech, but lacked right drill bit, and on-street box was broken. Rescheduled. V.2: No show. V.3: No show. V.4: No show. Each time call ctr had no expl why we weren't called. Prediction?