Telus Outage Report in Mission, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Mission, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mission and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Mission, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Mission, British Columbia
Latest outage, problems and issue reports in Mission and nearby locations:
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Jillian Casselman
(@JillCasselman1) reported
from
Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
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Vitamin B12
(@VitaB_12) reported
from
Mission, British Columbia
BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nakita Marricco
(@NakitaM) reported
Can someone explain to me how @TELUS can justify hiking mobility prices by a total of $10/month over the last 2 years? Millions of Canadians are still without jobs or limited income because of Covid and these BILLION dollar corps just continue hike prices for abysmal service.
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Nicola Spurling 🌎🌳🏳️🌈🏳️⚧️
(@NicESpurling) reported
Me talking to a @TELUS employee: Them: It’s weird that your modem wasn’t upgraded when you upgraded your internet speed, since your current modem can’t actually deliver the speeds you’re paying for. Me: So you’re saying I’ve been paying for a service I haven’t been getting?
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Deacon Blues
(@protagonist_of) reported
TELUS World of Science is a stupid ******* name. It's Science World! Everyone knows it's just Science World!
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Jean-Daniel Ó Donnċaḋa
(@jdODonncada) reported
@FatherGiuseppe By Liahona do you mean a miraculous navigation device or a poor French translation of the Ensign magazine? Because that makes the difference. As long as I don't have to pay Telus data roaming, liahona.
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Naveen N
(@NaveenN07582058) reported
@AICommunitybyTI Respected sir, we have an idea to establish the startup company for explore your projects and we're glad to work with Telus International company to extend your support and to help the needy people in this pandemic situation.. Your prompt response is actually needed Sir!
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Pebble
(@PebbleTonic) reported
@secretasianman My telus Fibre connection does the same thing. I dont think I've ever gotten 1 gigabit down, even on a fixed connection
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Torrie ♡☆
(@TLemks) reported
I’m on hold with telus to get a better deal on my plan. And lemme tell ya the customer service has been top tier but the amount of time poor Jake has apologized to me for the wait is so heartbreaking. Be nicer to people
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Chris Cooke
(@CCooke12345) reported
@RuckingNMauling @TELUS I did enjoy the timing of my issues and that particular quote
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Jenna
(@JennaTweets) reported
I had really hoped that the pandemic would bring an end to door to door sales, but no, there’s @telus, once again trying to talk to me about my internet service.
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Stephanie Alexandra
(@Sam_Alexandra23) reported
@TELUS I've lost captioning so I'm upset. Station affected is CNN. Last time I tried to solve this, neither Shaw or CNN took responsibility for the captioning so was given run-around. Pls fix a.s.a.p. Thanks!