Telus

Telus Outage Report in Mono, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Mono, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Mono and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Mono, Ontario 11/19/2025 16:10

November 19: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Mono, Ontario

Latest outage, problems and issue reports in Mono and nearby locations:

  • crazyjdk5 Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kush1605 Kunal Shah (@kush1605) reported

    @koodo I don’t understand if this is the level of customer service you offer @FreedomMobile is way better being T4. It will be a night mare to think of @TELUS customer service based on koodo’s. Stunned ! #koodowaste👎🏻

  • JohnsGerald Gerald Johns (@JohnsGerald) reported

    If the purchase for Rogers to buy Telus is approved, how can the service not become the same as West Jet and Air Canada?! Slow, overpriced and inconsistent? Debate amongst yourselves.

  • Trash_pockets LIT HENRY (@Trash_pockets) reported

    Tell me why ******** telus is charging me for being past due on bills when I've been on time every single time?????

  • Koleffwest Koleff (@Koleffwest) reported

    @TELUS “We understand where you're coming from and want to help as much as possible. However, as per standard procedure, escalations are only handled over the phone” Sorry, no @telus I am not talking anymore. My standard procedure is to cancel $6000/yr in services and contact the media

  • jmatteis_ca Joel Matteis (@jmatteis_ca) reported

    @TELUSsupport Does anyone answer phones or man the live agent chat anymore? On hold for a very long time, and still sitting at 12th in the queue. Customer service with Telus isn't what it used to be.

  • vegaskev vegaskev (@vegaskev) reported

    @Koleffwest @TELUS I can only imagine what it is like for people on the border. If you haven't already, turn off roaming - at least that will help going forward. They should also be sending a text whenever you go onto a foreign network. At least that is what Rogers does.

  • Spell_boundd Spellbound (@Spell_boundd) reported

    @ItsSamG @Bell I ended up switching to telus last year because their customer service went to absolute ****. It's sad.

  • castlelady2 Mrs. G. Kravitz (@castlelady2) reported

    @ScholerinED Sad to say I had to give Telus guy a mask AND show him how to put it on (he put on upside down at first..WTF? 😳). This does not surprise me.. they have all been told the pandemic is over! 😡😡😡

  • Koleffwest Koleff (@Koleffwest) reported

    @TELUS have been on @TELUSsupport for 5 hours. Spent untold hours on the phone explaining my problem over and over again to people who either don’t care, or have no authority to assist. Have been over charged $590 for service I never used and they refuse to credit my account

  • nzcdn Kim 🏳️‍🌈🇳🇿🇨🇦 (@nzcdn) reported

    @Bell_MTS Yea, no thanks. After 20+ years as a customer, moved to @TELUS. The eyeroll when being asked to help us and the repeated "sorry we can't do that" and finally the "go ahead and move" attitude, zero customer service from the store we visited, it was a lovely welcome to Telus.