Telus

Telus Outage Report in Nelson, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 02/01/2026 14:20

February 01: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DreyDreydesigns Drey (@DreyDreydesigns) reported

    @TELUSsupport That’s correct. Everyday service provide by @TELUS drops off. Can you provide some explanation on why this happens?

  • downtownjuliab Julia B (@downtownjuliab) reported

    Literally cannot use my cell phone to make/take calls at all now. @TELUS what have you done to the signal in Southeast Vancouver? (And no the issue is not with my phone, we have gone through the trouble-shooting on that.)

  • scruss Stewart Russell (@scruss) reported

    oo, trying to cancel a telus home security system is the worst. Multiple dropped calls, missing callbacks, main telus number going unavailable (!), suddenly put on hold, increasingly desperate offers ...

  • wolfe69err Mr. Abdul Kaskas♊️ (@wolfe69err) reported

    @TELUS , @TELUSsupport , I was told someone was "supposed" to call me and noone did. This is on top of being told i'm "supposed" to have my mobile data setting on when i am at home where i have #Wifi service which is not correct information.

  • papawieler Nathan Wieler (@papawieler) reported

    @TELUS what happened to your call-back option? Does that not count for *611 callers? I've been on hold for over an hour [the estimated wait time] and now I'm stuck with the dilemma of "stay on forever" or "hang up right before your turn."

  • gamer_burner MrGamerBurner (@gamer_burner) reported

    @SerenityFel @TELUS Mine just went down as well. Using data now

  • jwags79527673 jwags (@jwags79527673) reported

    @Oliver_Trpcic @TELUS Apparently, TELUS received government $$ and now work like government. 2 supervisors for one customer rep. Gotta love progress.

  • debruyn_ed Ed DeBruyn (@debruyn_ed) reported

    @ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!

  • SerenityFel SerenityFel (@SerenityFel) reported

    @TELUS Is service down in Edmonton Alberta? My wifi has been out for over an hour. Im using data

  • Whistle49097396 Whistleblower #TransVax I identify as fully vaxxed (@Whistle49097396) reported

    Tell us the ***** that sold all Canadian's data and tracking to the government. They should b banished if support Telus u support communist.