Telus outages and service status in Nelson, British Columbia

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  BEERLEAGUE (@beerleague76) reported 2 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

• 
  Blaine Cook (@blaine) reported 6 minutes ago from Nelson, British Columbia

  @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

• 
  Blaine Cook (@blaine) reported 39 minutes ago from Nelson, British Columbia

  @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R. Weyland (@WeylandR) reported 8 minutes ago

  @TELUS @TELUSsupport Hey Telus. You guys are now worse than an airline. Your product (internet in this case) is less reliable than checked bags and now you wait longer on hold to resolve issue. And likely an average of 4 phone calls and 2 technician visits to solve the problem.

• 
  Anne Greig 🌈❤️🇨🇦🎶🇨🇦🇨🇦 (@AnneGreig15) reported 10 minutes ago

  @SullyCanuck87 @jodyvance @TELUS I have had 10 techs out in 8 years and gone through 6 modems and rewire and still having issues and each time l am on hold for at least an hour

• 
  bona fide lover of ladies (@bona_of) reported 11 minutes ago

  @SarcasticallyAJ @TSN_Sports @PrimeVideo You need to get iptv. I’ll never go back to telus tv and adding programming packages

• 
  Bob Bunting (@imaginet) reported 12 minutes ago

  @jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.

• 
  M.Brown (@MsMJBrown) reported 12 minutes ago

  @MrStache9 I had trouble with Telus. They’re all the same. The difference between Telus and Rogers is that Rogers doesn’t drop off 10 times a day. Telus was terrible as it seemed to be down more often than not.

• 
  Alison (@alialison54321) reported 13 minutes ago

  @garymasonglobe @TELUS Telus is the worst.

• 
  🍁🇨🇦🍁Phil from New West🍁 🇨🇦🍁 (@Fildo_Baggins) reported 16 minutes ago

  @jodyvance @TELUS Telus service sucks

• 
  𝐹𝑟𝑖𝑒𝑛𝑑𝑙𝑦 𝐵𝑟𝑖𝑡𝑖𝑠ℎ 𝐶𝑜𝑙𝑢𝑚𝑏𝑖𝑎𝑛 (@BCFriendlyTodd) reported 16 minutes ago

  @jodyvance @TELUS It's trouble when it's trouble. Customer service requires weeks now somehow.

• 
  Gary Mason 🇨🇦🇺🇦 (@garymasonglobe) reported 19 minutes ago

  Been a client of @TELUS for decades. Our home has been without internet service for six days. I thought someone was coming today to fix the problem. But I got it wrong - it's three Mondays from now, not today.

• 
  JABO Vancouver (@jabo_vancouver) reported 21 minutes ago

  @SluaghainO @TELUS Nah, the Telus internet is down here.