Telus

Telus Outage Report in Nelson, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 01/31/2026 13:15

January 31: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • montoya_test montoya_test (@montoya_test) reported

    Holy **** Canadians, WTF is wrong with your telecom sector!?? I just spent 1hr negotiating with #telus to get our bill to remain the same price. How is this considered normal? Just give people the low price and save hours of pointless negotiations over phone and text.

  • Crimson_Baron7 Crown Crow (@Crimson_Baron7) reported

    @jakkuh_t @TELUS Can you tell telus (or anyone) to help egypt We have base speed of 32KBps and 2 MBps for the first 200 gigs We live in hell

  • SteTy102 Steve 🇺🇦 (@SteTy102) reported

    @jakkuh_t @TELUS I get 36mbps on a good day here in the UK, holy crap

  • listening2day Relic (@listening2day) reported

    @montoya_test main issue I have w Telus right now is that even though been a longtime customer they think it’s ok to call me practically daily w “special deals” even though ive explicitly asked to be put on their do not call list Just cause I’m a customer doesn’t give them the right @CRTCeng

  • gamer69tm Monster (@gamer69tm) reported

    Been trying to fix my WiFi for 5 hours and a telus agent just transferred me to a department where they said they were busy and hung up on me, **** you @TELUS

  • KalyanChatterG Kalyan Chatterjee (he/him) (@KalyanChatterG) reported

    @TELUS I am getting an amazing mobility plan offer from another comparable service provider. Speaking to your loyalty didn’t help much. I like Telus but this offer is too good to pass. Please let me know if you can match it. I can DM more info. Will wait until Mar 22 for a resp.

  • TaccountNex Nex Taccount (@TaccountNex) reported

    @TELUS If you search support with Telus, they provide charities where you are able to send a donation. At one time support was for customers with issues pertaining to Telus.

  • StephanieOxygen Unacceptable Fringe Stephanie - Non GMO (@StephanieOxygen) reported

    @Colby_Malsbury @Spin_Assassin @kathy19090674 And, let’s assume I said Rigger. But this thx to this piece of **** Telus service, had the watchers confused? My OM has been a rigger since 1988. Trudeau is discriminating against him. Now what?

  • SteTy102 Steve 🇺🇦 (@SteTy102) reported

    @milkonbean @jakkuh_t @TELUS I'm deep out in the sticks, so not enough people for it to be financially attractive enough for them. best I can hope for is Virgin, but I would rather have a slow but stable service than go with them,

  • MattBas25986668 Matt Bass(AKA)Thorfin (@MattBas25986668) reported

    @woodycarpenter1 We have the same problem here in Canada but it is with "Telus " worst customer service evvvvvvvvvvvvvvvver !