Telus

Telus Outage Report in Nelson, British Columbia

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The latest reports from users having issues in Nelson come from postal codes V1L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 12/20/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Nelson, British Columbia

The most recent Telus outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Phone
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet

Community Discussion

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Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marnie1616 Marns (@marnie1616) reported

    Telus has to be top 3 for absolute WORST in customer service.

  • SteveDave2017 SteveDave (@SteveDave2017) reported

    @cdnjanine @TELUS Call the line to set up new service though and they will answer you right away.

  • Catheri30381896 Catherine Jones (@Catheri30381896) reported

    @TTChelps Seeing as this service is out-sourced to Telus, is there no way to increase capacity & hire more operators on a temporary basis; at least until online bookings are available again? Tried this morning and could not even get on the hold queue (disconnected in the first 2 minutes).

  • jonredden Jon (@jonredden) reported

    Do all Canadian cellphone companies have a problem with scam/unsolicited phone calls or is this just a Telus thing? I get min 1 a day. Sometimes 3 or 4.

  • kKpax236 Kkpax236 (@kKpax236) reported

    @TELUS hey Telus. **** you. We pay you about 300 a month to reset our **** multiple times a day. Thanks for the refurbished crap you’d no doubt charge me full price for. **** you for the hour wait to get any kind of help. **** you for how complicated it is to just dial the right

  • bringbackCanada Michel Savard (he/him) (@bringbackCanada) reported

    @TELUS @TELUSsupport, your "service" is appalling. Need new Internet service provider. 🙄

  • MarkOrlan Mark Orlan (@MarkOrlan) reported

    @dkeramidas It's an oligopoly. Switching is a short-term solution. Long term it's all the same. Bell, Telus or Rogers have too much clout with the federal gov't. All the Canadian carriers know they've got you by the *****.

  • CameronNuttall Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported

    @ShonnOborowsky @TELUS And they called it an upgrade! Probably made by Huewai ! Crap

  • TommyPizzavonni Tommy Pizzavonni - Mike (@TommyPizzavonni) reported

    @TELUS why does all of westbank & peachland Kelowna have one bar lte all the time. Been here for months and it’s always crap service. Honestly thinking of changing companies if you can’t figure it out.

  • surf_n_pigskins Denis Labrecque (@surf_n_pigskins) reported

    @elks @TELUS Simon says put your left hand up… right knee down! Ahhh, didn’t say Simon says!