Telus

Telus Outage Report in Nelson, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 01/24/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ForMy3Kids Rob Lenihan (@ForMy3Kids) reported

    @TELUSsupport I get the message "We're sorry, your line does not have call control.. please login to your telus or koodoo account online to add this feature"

  • SprouleSue Sue Sproule (@SprouleSue) reported

    @TELUS 20 years with you with an 9 years same phone on a 80 dollars a month package and all you can offer me is S22 at 50$ a month with a 65$ a month package ..what kind of fidelity deal is that. 4 hours wasted on the phone not a good service one bit. losing a loyal customer.

  • mikutyler Rin / MaGu (@mikutyler) reported

    Is it me or is telus super slow rn

  • BennetAdeyemi Isabella Bennet (@BennetAdeyemi) reported

    @amir_ijaz @TELUS @TELUSsupport Same happened to me. They made me pay for something I never subscribed to. So sad

  • giustini Dean Giustini (@giustini) reported

    Welcome to Telus Care Chat Support I've been waiting on Telus Chat since 5:41pm re: Telus landline phone (not working at all) Queue position: 3 Queue position: 3 Queue position: 1 Queue position: 1 Queue position: 8 @TELUSsupport

  • Nessssly Ness (@Nessssly) reported

    Telus has got to have the worst wifi on EARTH

  • SprouleSue Sue Sproule (@SprouleSue) reported

    @TELUS Dear @telus been your customer since 2002 on my 4th phone only and now after 4 hours on the phone with you your best offer for a S22 ultrs is 50$ a month plus tx plus a 66$ plan for 2 years is unacceptable to aloyal customer. can't believe that Rogers offer is better for a new.

  • SprouleSue Sue Sproule (@SprouleSue) reported

    @TELUS How can uou treat a customer of 20 years with such disdain. a S22 Samsung 50$ a month and 65$ a month contract. Thiefs..unbelievable I have been paying 80 a month with a S4 Samsung since 2013

  • HarveyUpdyke1 Harv Updy (@HarveyUpdyke1) reported

    @TELUS How spotty is your service?

  • christinamakar Christina Makar (@christinamakar) reported

    @TELUSsupport @TELUS been on hold and I’m like for online help for over 3hrs. Need help and not getting anything from your services