Telus Outage Report in Nelson, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Nelson, British Columbia
The most recent Telus outage reports came from the following cities: Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Phone | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nelson, British Columbia
Latest outage, problems and issue reports in Nelson and nearby locations:
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BEERLEAGUE
(@beerleague76) reported
from
Willow Point, British Columbia
@ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.
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Blaine Cook
(@blaine) reported
from
Nelson, British Columbia
@cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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andrea
(@akjelgrith) reported
@TheJenRollins @TELUS Telus customer service is absolutely atrocious. I’ve been working with a company for six months and I’ve spent hours trying to figure out their overbilling issue. I never get the same answer twice and it’s always our fault.
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Michael Kennedy
(@kennadian) reported
@TELUS @TELUSsupport it’s beyond frustrating that I can’t manage my account online. I can login to see my bill and pay the account but I can’t manage my devices. Might look to cancel after almost 20 years with Telus.
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Shawna - Wear a mask. #FireTheUCP 🇺🇦
(@ShawnaNBungay) reported
@TheJenRollins @MamzelleDMD @TELUS They're banking on this. They are relying on it being too hard to get a resolution so you give up and shut up. Pretty horrible business plan, yet here we are. They NEVER have been good to work with.
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Jen Rollins
(@TheJenRollins) reported
@MamzelleDMD @TELUS I went through tech support and escalations yesterday to get sent to billing today? Why can’t one person just help me? I’ve been on hold for an hour again already and still nothing. I just want to go back to work and not deal with this mess up anymore.
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KySpeak
(@KylieSpeak) reported
@TheJenRollins @TELUS I had Telus service for 15 yrs. Then, about 12 years ago I had such an insanely bad interactions with them over one issue that I left and will NEVER go back. Could be 40 yrs later and I wouldn’t even get TV from them. I had agents swearing at me and then hanging up. I was
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Lynda-Lee Saunier
(@LLSaunier) reported
Telus wants you to log in for service but all they keep saying is “Sorry I don’t understand” Seriously is this the best we can do in Canada????
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Jared Rashid
(@JaredRashid6) reported
Dear @TELUS @TELUSsupport thanks for encouraging me to leave after fifteen years and become a @Rogers customer. Maybe they won't shut off my service for mischarging my mobility bills or spell my name Garred on my internet bill.
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PaperThinn
(@PaperThinnGHall) reported
Bill C 11 isn't gonna make China over night but it's another stepping stone towards something like that. It isn't a bill thats meant to protect & help the people it's made for our corporate overlords like Roger's & Telus in attempts to restrict & Nickle & dime us more. #BillC11
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K Gillan
(@KGCrown) reported
@MamzelleDMD @TheJenRollins @TELUS I kept thinking our house phones were garbage so we kept buying new ones until one day Bell checked the lines and fixed them and suddenly I could hear people clearly on the landline. How much $ did I waste on phones when it was their problem.
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Joel Aquin
(@XrjhollywoodX) reported
from
Strathcona County, Alberta
@TELUSBusiness I’m having problems trying to get help with you company. Can someone DM me to grab my information and contact me. I’m having a Telus Security issue