Telus

Telus Outage Report in Nelson, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 08/31/2025 13:55

August 31: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KKoolyk Palliser Triangle Ag Project (@KKoolyk) reported

    @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

  • infil00p Joe Bowser - @infil00p@mastodon.cloud (@infil00p) reported

    Given the recent tele-health trend, how soon will people roll this **** out and charge governments for this? I could see Telus Health trying to pull a fast one by using an LLM as part of their services.

  • sssuperbecca Becca (@sssuperbecca) reported

    @cogman_bryan Ps. I have hbo and therefore the crave app (I sign in with my Telus account on my phone or on my Roku). I’m in Canada and I can watch it on demand.

  • ZAKtalksTECH D.J.Zak 🇨🇦 ZAKtalks TECH (@ZAKtalksTECH) reported

    @RhyasonChad @TELUS @TELUSsupport Down since 4:43pm MT, for me.

  • gnomeoffender gnomeoffender (@gnomeoffender) reported

    Telus ads were being read by David Herle on his podcast slogan "Telus for good' b/c it was offering service in BC everywhere. DH is on tv, owns a polling firm is on TV as opinionator and also plugging ads for the company taking health care from public to private.

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @levinepmc @torontolife MW BCE & Telus already tried the merger and in the end they are still somewhat merged since they share their network.

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    Telus Internet Support is known for its exceptional customer service and technical expertise. Whether you're experiencing slow speeds, dropped connections, or other connectivity issues, Telus has a team of dedicated experts to help you troubleshoot and resolve any issues.

  • MrmSinatra Sinatra 🇩🇿🇨🇦 (@MrmSinatra) reported

    @bvalderrama 60 bucks, Telus 40 GB unlimited. You gotta call them and fix the scam they gave u

  • ZAKtalksTECH D.J.Zak 🇨🇦 ZAKtalks TECH (@ZAKtalksTECH) reported

    Hey @TELUS/@TELUSsupport, fibre has been down for 30+ minutes now. Outage in Calgary? I'm on the line with your support. I appreciate being told to power our modem "off and on" 5 times now... 🙄

  • TrishParr TrishParr.com 🇨🇦 (@TrishParr) reported

    @TELUS your REAL strength USED to be in the quality support you offered, but sadly that seems to be a thing of the past... like the other 2 giant communication companies. 😟