Telus Outage Report in Nelson, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Nelson, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nelson, British Columbia
Latest outage, problems and issue reports in Nelson and nearby locations:
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Blaine Cook
(@blaine) reported
from
Nelson, British Columbia
@infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.
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Blaine Cook
(@blaine) reported
from
Nelson, British Columbia
@cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.
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BEERLEAGUE
(@beerleague76) reported
from
Willow Point, British Columbia
@ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Colleen
(@Col8675309) reported
@drex @TELUS Try calling them. They actuate quite helpful and quite creepily they can tap into your cable box and often resolve the issue
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Charlotte Hunter
(@kijekijikokwe) reported
@crys_tom You could go on Telus Health or some other online GP service (I think OHIP covers that now) and ask for a prescription of Zofran. Works better than Gravol. No drowsiness. Expensive. I can't see any doctor saying no.
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Elisa
(@LuyaoWang_) reported
@TELUSsupport Hello TELUS! I am also experiencing the same issue. Weak signal to no service.
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Kim
(@LuvKimber) reported
from
Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Roxanne Reads
(@RoxanneReads) reported
@TELUS can you please explain to me why an active extended warranty requires me to pay $400+ to replace a defective phone? What have we been paying a warranty for? And don't tell me it isn't your issue (because you use a 3rd party for your paperwork) because it is. /1
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Kayla Taylor
(@kaylamarieoxxo) reported
@TELUS @TELUSsupport - get your friggin **** together. WORST COMPANY EVER 🙄
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Jonathan Lloyd Walker
(@J_L_Walker) reported
Hey @TELUS Don't have your call center phone customers saying they are looking to improve service and cost and then proceed to take 10 minutes to finally tell me they're just trying to sell expensive Optik TV that I cancelled 6 months ago. Annoying.
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AnonAccount
(@AnonAcc26762223) reported
@SashaWylde If you have Telus, they have a service you can opt into that requires any number not on a list you provide to give a code when they call. If they don't enter the code then the call is disconnected.
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Derek Love
(@DerekLo86006919) reported
@drex @TELUS I had my Telus modem crap out a few weeks ago on a Thursday. Called tech support and they determined I'd need a tech to come by, earliest being a Sunday. Called Shaw Friday afternoon, they had me hooked up Saturday morning...then called Telus and it was like a bad breakup....
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Kevin Sidebottom
(@KBottom2) reported
Omg so sick of my Telus optik service. Nothing but issues. Bandaid fixes. 😡 @TELUS