Telus

Telus Outage Report in Nelson, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 01/27/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rvdgiusti Rafael Giusti (@rvdgiusti) reported

    I purchased a phone from @TELUSsupport on Jul 21 and @UPS said they delivered, but that never happened. I complained with Telus, filled a Police report, UPS did an investigation. I just received a mail that I acked receiving package which is a lie from @UPS! That's ridiculous!

  • Gusslin Gustavo Lin | 林偉綸 (@Gusslin) reported from Vancouver, British Columbia

    Still having issues with @TELUS wireless

  • annoyed_wpg I'm afraid not (@annoyed_wpg) reported

    @rhonda77961226 @tombrodbeck @WinnipegNews I also know three people who took the jab and now have full 5G service. Telus has been hunting them down to destroy this free service.

  • callie_86 Calmanda (@callie_86) reported

    I’ve been a loyal @TELUS customer for a decade..,in the past YEAR I’ve had the Telus guy here every other month. Someone was here last week to replace my box, replaced it with an older version than I had annnd now my @PrimeVideo is gone. I think it’s time to break up Telus.

  • bigjohnsonville Harold (@bigjohnsonville) reported

    @TELUS @TELUSsupport over 1,000 channels and only two are playing college football..how/why do i still pay for this garbage

  • kittkat9688 𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • sam_bhanot sam (@sam_bhanot) reported

    @TELUS My wifi is still not working its been more than 24 hours now

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    I imagine kenney got the $100 bribe from his friends at Telus. Sign up NOW and Get a free GIANT TV!!!! 👋Um...I've been a customer for 15 years. Oh...right. Here's a rate increase .

  • Kaaaymariee -km (@Kaaaymariee) reported

    @TELUSsupport so telus turns your service off without any notice and then want you to pay a connection fee to turn it back on.. I see how you’re making money now.. so ready to leave this company #telus

  • urbanehillbilly Cohan Fulford (@urbanehillbilly) reported

    @jayakerley There was a program to support broadband development in this area some years back (provincial, I think)- there are lots of small wireless companies, but they all want line of sight to towers. Telus has a newer version of the hub I use, need to see if that improves connection.