Telus

Telus Outage Report in Nelson, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 01/01/2026 22:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nelson, British Columbia

The most recent Telus outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Phone
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LotL20 LotL (@LotL20) reported

    Calling Telus about the only service we have with them, already been on hold for over an hour just waiting to speak to a human being. Outstanding. Hey @TELUS hire more people or get a bigger selection of hold music. Actually... forget the hold music, just hire more people.😒

  • _Brantone B-rantone (@_Brantone) reported

    @TELUSsupport Android App. Now looks like there's only "TELUS TV+" The previous Optik App in GooglePlay no longer exists and last time I used it gave all sorts of "remote host not found" errors. It was my understanding that got discontinued.

  • chuffcapital Chuff Capital $DBMF to 3000 (@chuffcapital) reported

    @StephenPunwasi Telus health is experiencing an exodus of MOAs. The service is horrible right now.

  • chevy_GRR Chevy the Golden (@chevy_GRR) reported

    Hey @TELUS @TELUSsupport since you’re charging me an extra 1.5% for paying my bill, how about you get off your asses and improve the signal where I live…it’s gotten worse over the last 5 years! After 25 years as a customer it might be time to switch! #poorservice #crooks

  • swarbric John Swarbrick (@swarbric) reported

    @TELUS When is the last time anyone called Telus when they were not “experiencing higher than normal call volumes?” After 75 minutes on hold, account issues dealt with pretty well. Equipment issues would have required transfer to another area and further wait in queue. Gave up,

  • FlungingPicture FlungingPictures 🇨🇦 (@FlungingPicture) reported

    @TraceCochrane @TELUSsupport You're the most northernly outage point. Previously, it was Kelowna or Kamloops. Frustrating thing: 1/ telus didn't know 2/telus therefore couldn't tell their TECH Support 3/ and us @bchydro sent out twits re their outage, not telus. Many of us spent an hour on fone ...

  • ClinteAndrew Clint Andrew (@ClinteAndrew) reported

    it's one of those days where Telus Optik TV keeps losing signal only on the channels that I want to watch haha #TelusOptikTV

  • Jennife20607486 Jennifer Alexander (@Jennife20607486) reported

    @TELUS since acquiring ADT your customer service is horrible. After 4 months our problem and upgrade is still not resolved #horribleservice

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported

    @TELUSsupport This is an issue. I’ve reported it at least 3 times now in the last two weeks. Still ongoing. Doubtful your moving this up the food chain (so to speak). Maybe @TELUS should reconsider this third party situation.

  • j_ettebe (((Jesse James))) 🇨🇦🇫🇷🇮🇱 (@j_ettebe) reported

    @globeandmail If that is true, the government should look i to Telus and maybe force the company to be broken up.