Telus outages and service status in Nelson, British Columbia

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Blaine Cook (@blaine) reported 20 seconds ago from Nelson, British Columbia

  @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

• 
  BEERLEAGUE (@beerleague76) reported 2 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

• 
  Blaine Cook (@blaine) reported 54 minutes ago from Nelson, British Columbia

  @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brady Stead 🇨🇦 (@BradySteady) reported 4 minutes ago

  @garymasonglobe @TELUS Horrendous customer service.

• 
  Tom Mark (@TomMarknews) reported 6 minutes ago

  @garymasonglobe @TELUS I've had problems with Telus for the past year. Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge fore the remote. Tech put in a new order saying 7 to 10 biz days.

• 
  NickyJitsBC (@NickyBCjits) reported 6 minutes ago

  @jodyvance @TELUS Mine sucks all too. Internet and cable.

• 
  Raff 🇨🇦 🇲🇽 (@RaffMB) reported 11 minutes ago

  @TELUS @xrtsdhndvbh1 All TSN channels are down. Please get on it.

• 
  Doug Ransom (@dougransom) reported 17 minutes ago

  @jodyvance @TELUS They are all the same. Services are priced for maximum profit at the service level consumers will tolerate.

• 
  Wes (@AFKnownWes) reported 17 minutes ago

  @FerronRay11491 @jodyvance @TELUS They all fail for the same reasons. CRTC is forcing them out of the customer service department. Everything with be self serve and app based moving forward.

• 
  Hillaria (@HillariaBankz) reported 17 minutes ago

  I have a conspiracy theory that internet/cable providers in Canada are tampering with people’s service to get them to pay for upgrades or switch services. No reason @TELUS should be this stinky

• 
  604atom (@604atom) reported 18 minutes ago

  @TELUS My issue was fibally resolved after a month and multiple calls to multiple phone numbers your agents gave me. Way too much effort from your customer to simply add channels

• 
  Chaykaverse (@chaykaverse) reported 20 minutes ago

  @jodyvance @TELUS It's about time. @TELUS is the worst company in Canada.

• 
  Bit (@Bit111111) reported 25 minutes ago

  @RobinHoodlum That's around $2000 I've been down since last September because my AISH payments are only ~$1700 while I haven't been able to get help with filing taxes, a DTC application, etc. It hurts on top of Telus jacking up my bill (I had a disability discount they reneged on) ~$1100/yr.