Telus Outage Report in Nelson, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (48%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   E-mail (5%)

6. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

• Blaine Cook (@blaine) reported 10 minutes ago from Nelson, British Columbia

  @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

• BEERLEAGUE (@beerleague76) reported 28 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

• Blaine Cook (@blaine) reported 36 minutes ago from Nelson, British Columbia

  @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Gerald Waterous (@GeraldWaterous) reported 8 minutes ago

  @OPR58302260 @CBCNews Cell line. Land lines, afaik, were not impacted in western Canada. Service standards generally quote % of uptime, with lots of weasel words to protect them, ie, pretty much useless. No idea what Rogers says, i know the only difference between home & bus @ Telus is response time.

• Psychic Granny 2_pop ⚰🌈👵♿🐱‍👤 (@GrannyGTArp) reported 9 minutes ago

  ty @telus for mindblowing errors that credited me for 3 years of errors for a credit of 1050.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

• Ben (@DigitalAdwa) reported 12 minutes ago

  @TELUS @tamarataggart @TELUS is your system down? We are calling customer service but no answer to help correct our internet problem!?

• Patrick Gibson (@pgib) reported 15 minutes ago

  > Rogers to credit customers 5 days of service for outage How out of touch is @Rogers to think ~$10-12 makes up for days of no service? #rogersoutage If Telus is smart and not colluding with Rogers (cough), they’ll be running some promotions to steal customers.

• Melissa (@dreamsandcolour) reported 18 minutes ago

  Hey @TELUS based on how hard I’m working to keep me as a Telus customer (aka doing your customer service and Loyalty teams job), I should be getting a commission 🤔 Customers shouldn’t have to fight for YOU to keep their business

• GypsyMouse (@Gypsymouse) reported 26 minutes ago

  @CBCAlerts As a Shaw customer I’m girding my ***** to change to Telus. When Rogers takes over Shaw I want to be far away. I’m not saying Telus is any better but…maybe?!

• 🇺🇦 (@djice8000) reported 28 minutes ago

  @TELUSsupport really bad signal on mobile and house internet can't get above 10mbps if anything at all . Is telus the next to crash or what ?

• Marilyn Michael (@Marilyn2222222) reported 28 minutes ago

  Telus Sim card not working

• Coupletkweirdos (@coupletkweirdos) reported 29 minutes ago

  I really think the CRTC needs to step in on this Rogers buying Shaw deal and kill it before it can even bud. Let's not even talk about how useless Telus is as a service provider.

• Sumeet Kumar (he/him) (@SumeetKumar_) reported 30 minutes ago

  @GiraffesinParis Nah I’m with Telus which makes it even more hilarious how quick competitors wanted to capitalize on ******** up.