Telus

Telus Outage Report in Nelson, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Nelson come from postal codes V1L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 02/16/2026 11:05

February 16: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Nelson, British Columbia

The most recent Telus outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson E-mail
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Phone
CanadaNelson Internet
CanadaNelson Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TechTac69 TechTac (@TechTac69) reported

    @RogersHelps Ya bell and Telus are looking alot better ATM....this BS is absurd....Almost 6pm and still no fix in sight

  • nathandawelder Nathan Giesbrecht (@nathandawelder) reported

    @RogersHelps Thinking @TELUS is gonna be gaining a lot more clients soon with this terrible customer service....

  • MarciaOnTheGo Miss Marcia (@MarciaOnTheGo) reported

    @soyboy99 I still don’t have service. Thankfully we have Telus at home. So I can still have internet

  • JoshCan1996 Josh Cannon (@JoshCan1996) reported

    Everyone bitchin bout their phones being down n **** in over here on Telus like wadddup

  • Ugotjohn John Rose (@Ugotjohn) reported

    @RogersHelps Banff Canada no service since 9:30am. Going to go with Telus

  • Mkayy_7 Kayla (@Mkayy_7) reported

    For once I’m happy I’m with Telus cause I got service

  • Sarahgbeee Sarah Buckley (@Sarahgbeee) reported

    Just received a bill from @Fidomobile which I was able to pay despite the fact that they and @Rogers have been down all dang day. That’s because my internet provider is Telus. Which is still very much working. Y’oll want to hurry up there...?

  • RPenman010 Rob Penman (@RPenman010) reported

    @AboutRogers You are the worst!! Can’t even explain to us what happened. Intermittent? Get the F outta here. It was Canada wide all day. You need to answer for this. Oh and nothing to be found on all of your NEWS networks. Funny that. I will be switching as soon as I can call @TELUS

  • BitxhWithaLexus Billie (@BitxhWithaLexus) reported

    Hey @Rogers when is our service gonna be fixed? Been about 6 hours at this point without service. Maybe I should switch to @TELUS 🤔 #annoyed

  • Yankoster Michael Yanko (@Yankoster) reported

    @AboutRogers @Rogers Only took 18 hours for a C-Suite executive to provide a statement and still no accountability. Been living in the 80's all day, never had this with Telus and I was with them for 10 years before this.