Telus

Telus Outage Report in Nelson, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 01/23/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Zipti3 caitlino (@Zipti3) reported

    @TELUS device care is literally the most garbage service with no employee who actually knows what's going on. -3/10 would passionately speak out against Telus and Ausrion. Go get your phone repaired elsewhere.

  • dimstereo D.I.M (@dimstereo) reported

    Thanks @TELUS and @TELUSsupport for suspending my home services even though I’ve never missed a payment. Now I’m spending two hours to get this resolved.

  • thennamesrachel Rachel🌻💕 (@thennamesrachel) reported

    @jbgreenan Rachel did not like the emergency alert while working at TELUS where all the demo phones also went off…

  • TweetKred JSB (@TweetKred) reported

    @zoewhittall @RogersHelps Yeah, friend gets calls, nothing…..two days later a voice mail shows up. Never had that with Telus/clear net in 2 decades

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    .@TELUS advising landline/cell service currently unavailable in the community of Spences Bridge (@TNRD). No ETA from #TELUS on restoration. Life-threatening emerg? Dial 911 in case service restored. No service? Ask friend for help & head to nearest ER/doc or police/fire dept.

  • erics41666 eric (@erics41666) reported

    @TELUSsupport @TELUS a billion dollar company and you ****** morons aren’t open to help me out over the phone at 8:50 AM magnificent

  • TheAce_Cleo ♠️ ACE (@TheAce_Cleo) reported

    @theprovince @TELUS Then why is the signal always dropping and failing like never before? Are you testing a take down on behalf of HUAWEI?

  • LinnieL7 LINNI 🔮 (@LinnieL7) reported

    @ai6yrham @Kamscan This would be a good time to use that Emergency alert system that we had numerous test runs for. @TELUS

  • SPants72 Brent Wild (@SPants72) reported

    @VanRothnRoll Especially here in northern Alberta. We pay a lot of good money for terrible service. You’d almost think the current federal government is running Telus.

  • TorontoToursCa TorontoTours.ca (@TorontoToursCa) reported

    Anyone else having issues with Telus? Some calls and some sms are not going through. Its been on and off 2 days. #telusoutage #Toronto