Telus outages and service status in Nelson, British Columbia

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Blaine Cook (@blaine) reported 14 minutes ago from Nelson, British Columbia

  @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

• 
  BEERLEAGUE (@beerleague76) reported 15 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

• 
  Blaine Cook (@blaine) reported 51 minutes ago from Nelson, British Columbia

  @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShredderCowboy (@PaulB527811000) reported 3 minutes ago

  @JonFraserTF @TELUS Interesting I was with Bell up until 7 years ago when Telus offered better service and lower costs and then slowly went down hill in customer service and my bills are always wrong.

• 
  Matthew (@MPK527) reported 3 minutes ago

  @JonFraserTF @TELUS Telus customer service is brutal. As soon as I hear the thick accent of the foreign call center person I know I’m going to be frustrated. They are going a similar direction as Tim Hortons. Would not recommend.

• 
  Granite1996 (@GraniteAB1996) reported 6 minutes ago

  @TELUS Fix the internet

• 
  J S (@JS8534259318363) reported 10 minutes ago

  @JonFraserTF @Ingemar4910 @TELUS Ya. Let me assure you that Roger’s and Bell are both *very* capable of kafkaesque customer service.

• 
  Craig (@Craig391913943) reported 11 minutes ago

  @JonFraserTF @TELUS Curios to know what happened with the bring it back. We had horrible experience with that as well

• 
  Bob Bunting (@imaginet) reported 12 minutes ago

  @JonFraserTF @TELUS First rule is never talk to customer service, ever! Call the Telus Loyalty department directly. They will help you with whatever issue you have and you will probably end up with a better plan for cheaper as a result. This is common knowledge. Spewing on X will do zero for you.

• 
  Haeven??? - Nanami's Gay Lover (@hyunibiii) reported 12 minutes ago

  @Teena_tina_ Its literally just the wifi that it doesnt work on, why is telus targetting discord bro

• 
  Salman (@salmanesmaili) reported 12 minutes ago

  Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

• 
  R J Harley (@dr_r_j_harley) reported 15 minutes ago

  @JonFraserTF @TELUS I could say similar things about Bell. Our oligopolies provide terrible service across the board.

• 
  Spaced Alien (@VedderFreddy) reported 17 minutes ago

  @JonFraserTF @TELUS I ditched them over 20 years ago and told them I would never go back.