Telus

Telus Outage Report in Nelson, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nelson, British Columbia 02/08/2026 18:55

February 08: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mention_z David91 (@mention_z) reported

    @TELUSsupport swapping 7 numbers to telus small business plan, what a complete nightmare it’s been. Spent 20 hours on the phone, they’ve somehow lost one my orders and keep telling me they will call back and never do. Then porting my number doesn’t work and no one answers… wow

  • InGordWeTrust In Gord We Trust (@InGordWeTrust) reported

    @VancouverSun Telus that got rich off of a monopoly in the telecom market so they can branch out into unrelated services like Telus Health and rip us off too? Nationalize their network.

  • SmiKooMan Doug Johnson 🇨🇦 🌎🌻 (@SmiKooMan) reported

    @Hanajimaismycat @TheTyee In support of Telus Health?

  • ChillAsHellYYJ Chilly As Hell YYJ (@ChillAsHellYYJ) reported

    @Nevin_Thompson @oliveridley @K_elly_B I’m optimistic new GP funding agreement and contracts that fund overheard outside of salary will undercut some of the “efficiencies” used by Telus to gain market position. Funding operating costs is something new & unique to BC and is an actual policy shift that should help.

  • JuneLlo86374767 June Lloyd (@JuneLlo86374767) reported

    @TELUS @ExcellenceCan i joined telus briefly in jan 2020. cancelled and went back to shaw. telus continued to email me bills. why? now they are threatening legal action. for what? their service was cancelled. this company does not care about customers. they only care about the bottom line.

  • BullaTolla Tolla Bulla (@BullaTolla) reported

    @DennisKendel @VancouverSun The best way to fight corporate greed is hitting them back in their pocket. If people start cancelling their service with Telus in mass they don't even wait for court decision; they will listen fast.

  • JonnyAimless Jonny Aimless (@JonnyAimless) reported

    @jayde8700 Jayde,I know ...Banks are terrible at responding! But the worst is Shaw or Telus...lol

  • SpikeKavalench Spike Kavalench (@SpikeKavalench) reported

    @BcDisability Shut Telus Health down.

  • bcwestmind Send more heavy weapons to 🇺🇦 🔥🌁🔥 (@bcwestmind) reported

    @CKNW @FixitCanada Shut Telus down.

  • essssb_ Es (@essssb_) reported

    @TELUS @TELUSsupport has the absolute WORST customer service i’ve ever experienced in my life.