Telus Outage Report in Nisku, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nisku, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nisku and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Nisku, Alberta
The most recent Telus outage reports came from the following cities: Leduc and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Leduc |
Total Blackout | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nisku, Alberta
Latest outage, problems and issue reports in Nisku and nearby locations:
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Roxamos
(@RoxamosOfficial) reported
from
Edmonton, Alberta
@TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.
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Erin Danforth
(@eenied) reported
from
Edmonton, Alberta
@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else having Telus internet issues lately in Windermere?
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Dwayne Nemlander
(@biggbusdriver) reported
from
Edmonton, Alberta
@m_belenky @TELUS There’s a outage in western Canada
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?
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Face Ginch (Jö)
(@joeywants) reported
from
Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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Steve P
(@starchoice) reported
from
Edmonton, Alberta
@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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RinkRatt 37-25-9
(@Harpe97) reported
from
Beaumont, Alberta
@Jess_Lynch @TELUS Telus has great customer service imo
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Ben Morley
(@Ben_Morley92) reported
from
Edmonton, Alberta
@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
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Chris Holmes
(@chrisholmes13) reported
from
Edmonton, Alberta
@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
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Vivid Print
(@vividprint) reported
from
Edmonton, Alberta
Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
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jewelsb
(@getbent1976) reported
from
Edmonton, Alberta
@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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AL 🇨🇦
(@AlertCalgarian) reported
@HerrickMartina @VanStreetDog @TELUS Expecting the best means your guard is down. Life isn’t that fair
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Oilers Nerd Alert
(@OilersNerdAlert) reported
@CJW_101 @GlenMah @Jer_Bear28 When I had the Telus repeater system, I didn’t put it where there was coax so I ended up using a powerline network. Even with that, mesh works a lot better
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Chris
(@patsnation0917) reported
@CJW_101 This happens to me everyday. Sometimes up to 8 or 9 times at its worst. I called telus and they "fixed" it on there end. I was on the phone for 3 hrs with them. 2 and a half were on hold mind you. Guy sent me an email and said if it happens again to email him directly. Same ****.
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justin
(@complianthawk) reported
@TELUS Don't trust this company coming from a first nation person they will **** you over like they are doing to me right now!
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Matthew
(@Recurse_) reported
@TELUS @TELUSsupport Oh look, a scheduled call back from Telus which goes to.... a ringing line that never gets answered. It disconnected after 40ish rings. I pay money for this?
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jessalott
(@Lott828) reported
@virginmobilecan charging an extra $20 on my bill for going over my data by .14.........can’t wait to cancel and go to Telus where they don’t over charge you....
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FlamingPaw
(@FlamingPaw) reported
@WolfInCorgnito @Sir_Boops The problem here, is I'm in a connected townhouse complex. So Telus has to work with the building management company to get things approved, and all the paperwork.
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Tim Carter
(@tbcart) reported
@telussupport your repair service is worse than usual. And usual is terrible. Hours on hold by phone, no callbacks, misrouted calls. After three days, finally booked an appointment. The repair guy was a no show. No call. Nothing. I'd be embarrassed to work for @telus.
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Lesley11
(@lesleyt_11) reported
@TELUS Really? Perhaps put some of that 100 million into more customer service!! A total of 3.5 +hours over two days and I still don’t have a phone!!!!
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coyote thugly
(@CoyoteThugly) reported
Man my @TELUS smart hub is so slow and patchy.. anyone have a Bell one?? Already switched my phone over to Bell after 15 years with Telus. Smart Hubs next 🙄😑