Telus Outage Report in Nisku, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Nisku, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nisku and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Nisku, Alberta
The most recent Telus outage reports came from the following cities: Edmonton and Leduc.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Leduc |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Nisku, Alberta
Latest outage, problems and issue reports in Nisku and nearby locations:
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Ricky Mitchell 🇨🇦
(@mitchell_ricky) reported
from
Edmonton, Alberta
Anyone elses @TELUS internet down in West Edmonton?
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RealFakeMacT
(@RealFakeMacT) reported
from
Edmonton, Alberta
@koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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Loreen Wilson
(@gidsmomp) reported
from
Edmonton, Alberta
What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Mñso
(@mnsomusic) reported
from
Edmonton, Alberta
Telus is Garbage, still not as bad as Rogers tho. They’ve been on the curb.
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
from
Edmonton, Alberta
@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why
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Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@JayIsPainting @TELUSsupport It's either a "bundle total" as it says (more than one service like phone or tv will give you permanent discounts), or a "monthly total". A rate protection plan (a 2-3 yr term) is always $10 more than a month to month with TELUS.
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Windshield Edmonton (Phil)
(@YEGwindshield) reported
from
Edmonton, Alberta
@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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Bigfella4900
(@bigfella4900) reported
from
Edmonton, Alberta
@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
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Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
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Levi Flaman
(@LeviFlaman) reported
from
Edmonton, Alberta
@reubhoney @andrew_leach There was one in the Telus Building that was refilled recently for the first time in weeks. Before the layoffs of cleaning staff and the outsourcing to BeeClean, this was never a problem that I recall encountering.
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RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
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Unacceptable Chinese Gordon 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
Ridiculous. Set up prepaid services with @TELUS because I owe $2200 to pay the contract off for my #iPhone13ProMax & #AppleWatchSeries7. Was supposed to receive an additional 500 mb for having auto top on and never received it. Store employees could not set up eSim so gave me a…
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ℙ𝕒𝕚𝕘𝕖 𝔼𝕝𝕚𝕤𝕒𝕓𝕖𝕥𝕙
(@Paigeelisabethx) reported
from
Edmonton, Alberta
@Paul_Figler Yeah I've been with them for 5 years and have no issues I just see telus have better bundles?
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Syd Perkins
(@sydthesquider) reported
from
Edmonton, Alberta
Unable to log into Telus TV + on my iPad. No problem with other devices. Anyone know why? @TELUSsupport
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
@FRPC_FRPC Reminds me of the wireless code (if I recall right). Was a fight about the word "customer versus consumer". Audience encompasses all for the Bell/Rogers/Telus/Videotron AdTech industry, not necessarily broadcast objectives... IMO, off the top of my head.
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Nikki's EMH
(@hall_yve) reported
@RogersHelps Yo any chance your ever going to stabilize ignite in East York. I'd like to get 24 hours continuous connectivity but that seems impossible for Canadas largest most expensive service provider. Guess who doesn't have a service outage right now? @TELUS
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Ryan Zawalsky
(@RZawalsky) reported
@TELUSsupport Been trying for 2 days now to transfer my mobile number off telus, and unable to contact support (because contact center is closed in the middle of the week) to see if the internal porting issues have been resolved
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@Onelastcry
(@lastmessagehelp) reported
@TELUSsupport @TELUS I HOPE THAT THE MONTH OF DECEMBER FROM 1 TO 31 WILL HAVE PROFITABLE UHRS TASKS AND EASY TO DO SO WE DON'T BE TAXED WITH BAD QUALITY WORKS
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kyle
(@kyle40849638) reported
@TELUSsupport Hey, how the heck am I supposed to get help with my Telus EPP account. I’ve been on hold for 3+ hours, 3-days in a row. If I call the main line and they won’t help me because EPP. What gives?
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Andrew Sullivan
(@Andrew_Sully) reported
@telus do you have anyone working in support???
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bbcrzyfan
(@bbcrzyfan) reported
@CHEK_News i'm furious. I checked this am for outages, found nothing. Finally had a Police Wellness check done on my 85 yr old Mom who has Nothing but a landline. Telus knew since last night there were problems
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🇨🇦#RNB KING🇯🇲
(@2KEW13) reported
@TELUS customer service will forever be HORRIBLE
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Diana Moher
(@dianamoher) reported
Coming up on 24 hrs with no power. #telus fibre optic line cut between Gabriola and Mudge islands, so no phones, internet, #Shaw down too! 🙄
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guri
(@Gssaini11Guri) reported
@TELUS i tried to get the new phone over my existing line and called the call centre. The disconnect the call over the hold and moreover the offers given are not good enough in comparison to rogers. Hope i will get some help here.