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Telus

Telus Outage Report in Nisku, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Nisku, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nisku, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Nisku, Alberta

The most recent Telus outage reports came from the following cities: Leduc.

CityProblem TypeReport Time
Leduc Internet 1 month ago
Leduc Total Blackout 2 months ago
Leduc Wi-fi 5 months ago
Leduc Internet 6 months ago
Leduc Internet 7 months ago
Leduc E-mail 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nisku, Alberta

Latest outage, problems and issue reports in Nisku and nearby locations:

  • chreas21
    Christina Easton (@chreas21) reported from Leduc, Alberta

    @TELUS customer service is appalling. It’s not the agents fault I am sure it is the culture that has been created. Heaven forbid you want to speak to a person. Online chat is a robot so useless. Agents don’t take the time to actually look into anything with any effort.

  • KitasGrandpa
    Terry Balaban (@KitasGrandpa) reported from Calmar, Alberta

    @TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote

  • Harpe97
    RinkRatt 37-25-9 (@Harpe97) reported from Beaumont, Alberta

    @Jess_Lynch @TELUS Telus has great customer service imo

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • eileen_cucumber
    Eileen Willett (@eileen_cucumber) reported

    @TELUS Extremely disappointed and angry. My 98 yr old dad, long time customer, has been paying $50/month for a broken alarm service & obsolete panel! Promised a call/email today & rcvd nothing. Careless/sharp practice? One or both. Still waiting. #NOTok

  • tutorkag1
    tutorkag (@tutorkag1) reported

    @CBCNews Emergency infrastructure "core" vs proprietary design - removed Canadian Safety access coast to coast to coast by digital design - no fail safe /backup inconceivable - negligence by design as in LTC - 5G recovery mtbf - Huawei not ripped out Bell Telus Rogers - Scenario Big3 Fail

  • Rob16921
    🇺🇦🇨🇦CanadaResists🇨🇦🇺🇦 (@Rob16921) reported

    @BittiegirlDonna @RogersHelps Actually I kinda lied, we use Telus for cell, have for over 10 years and never once had a major issue, a couple of minor ones but customer service really was excellent, and they're always helpful when we have questions. Now if we could just ditch Rogers I'd be happy!

  • usehead_heart
    UsingHead&Heart (@usehead_heart) reported

    @re_gory @CirtwillMarg @TheRealKeean I’m on Telus and I had great service, data & internet all day.

  • luisachaconxd
    Lu (@luisachaconxd) reported

    Telus isn’t that bad y’all…

  • jennjilks
    Jennifer Jilks🇨🇦 (@jennjilks) reported

    @jpmacnab @Rogers We were with Bell until we were two weeks without a phone due to line damage. We now have a smartphone with Telus, TV with Shaw, Internet with Xplornet, and are happy to diversify.

  • nomedicinehat
    Tc nomedicinehat (@nomedicinehat) reported

    @HayesTSN I really think mostly WHL telus people out west never had an issue and don't know what your babbling about

  • kenna88
    ༼ ༎ຶ ෴ ༎ຶ༽ (@kenna88) reported

    @telus your service is painfully terrible and you charge out the ***. how is this okay????

  • eatonhamilton
    Eaton Hamilton (@eatonhamilton) reported

    @jjhorgan We need action from *you* before action from Trudeau. No more Telus Health, better plans for GPs, more GPs, support for nurses and HCW, N95+ in hospitals and schools, HEPAs in every room, CR filters. Upgraded ventilation with MERV 13 or better.

  • Nerds2You
    Nerds 2 You (@Nerds2You) reported

    @bds28 @j3ff_M @MobileSyrup Not true, core router failed at Telus around 2011, less people noticed because we were far less reliant on smart phones back then. Down for a day. It took days to fully restore service while a replacement router was being set up,during that time internet was slower than usual.