Telus

Telus Outage Report in Nisku, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Nisku, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Nisku and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Nisku, Alberta 04/01/2025 20:25

April 01: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Nisku, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Beaumont and Leduc.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Nisku, Alberta

Latest outage, problems and issue reports in Nisku and nearby locations:

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported from Edmonton, Alberta

    @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

  • Mubarak_sadhad M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta

    @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

  • yegnav Jigga (@yegnav) reported from Edmonton, Alberta

    @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

  • Cloutier_Oilers RDCloutier_Oilers (@Cloutier_Oilers) reported from Edmonton, Alberta

    Telus fix your ****!

  • Robertial 💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי (@Robertial) reported from Edmonton, Alberta

    Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton

  • LeonsPaddle x-Leon's Paddle (@LeonsPaddle) reported from Beaumont, Alberta

    @shpins @dodgesroadkill @Sid_Seixeiro Definitely does, bell says the same. Telus must just be slow haha was about it to lose it

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • DatBawse Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik TV down!?

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..

  • CggGordon Unacceptable Chinese Гордон 👨🏻🧏🏻‍♂️👂🏻🦻🏻 (@CggGordon) reported from Edmonton, Alberta

    @TELUSsupport Not happy with you Telus. You are losing my support fast.

  • dirklancer 🎂 🚧 Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta

    @Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..

  • DatBawse Cam. Aka Bawse 🇺🇦 (@DatBawse) reported from Edmonton, Alberta

    @SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else’s Telus Pik Tv not working?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • turokosama turokosama (@turokosama) reported

    Hey @TELUS @TELUSsupport @telusmobility what happened to caller ID????? Whenever we get calls now it just shows the location. Brit. columbia or Ontario?!? You can’t see the number until you ignore the call and look in missed calls. FIX THIS !!! Soo annoying

  • DrSiebenDH DrSiebenDH (@DrSiebenDH) reported

    @entwistled it is so ironic that we're bendong over backwards to please every #TELUS customer, #karens included, to keep their business with you. But your employees are treated like ****, underpaid tired and shut-off.

  • AmandaM4y AmandaM4y (@AmandaM4y) reported

    @MobileSyrup Is this another fake altruistic gesture, much like their “support for small business” scam that was really a trick to force them to sign up with Square? #telcom #telus

  • Tynwaldwoman Barbara (@Tynwaldwoman) reported

    @Hannah_Bananaz Trudeau governments have failed to secure better rates for tech services to cell phone users in Canada, letting Bell, Telus, Shaw and Rogers continue to gouge the public. No public bailout should be the message. The northern provider of service is smaller and should be eligible.

  • steelvet101 Common Sense (@steelvet101) reported

    @AlexpiersonAMP If Trudeau makes taxpayers pay for Bell & Telus equipment replacement he better get ready to pay trillions of dollars to coal and Oil & Gas that he wants to shut down.

  • SamSteele1848 Sam Steele (@SamSteele1848) reported

    @rexglacer The telcos can pound sand. These guys knew they were gambling and it looks like they're going to lose. And I'm totally fine with having CAF observe the deconstruction. Telus and the Bell Media Boyz can remove this toxic equipment from our network at gunpoint for all I care.

  • FreeBirdSafety FreeBird Safety (@FreeBirdSafety) reported

    @TELUSsupport Nothing's free with Telus. You charged me for being close to the US border for riami g like I was on vacation in Florida. YOU STOLE MONEY FROM ME and refused to pay it back.Telus sucks

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Lukanio @TELUSsupport I have Shaw BlueCurve right now, was thinking of trying TELUS as they just installed fibre in our area. You’re still not happy with their service?

  • EdgeFest LJ (@EdgeFest) reported

    @bunny_smash Legit the same software provider. Don’t be fooled by the cute animals - **** Telus.

  • Prittlewellfarm Mandy Wrigglesworth (@Prittlewellfarm) reported

    Rant time! Massive Telus charge even with easy roam. Seeking explanation. Over 1 hour phone wait……no online ‘live’ help. Don’t even get cell signal at home. Very frustrated! Need a new cell phone provider. Telus, I’m done!!!