Telus

Telus Outage Report in Okotoks, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 02/01/2026 08:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Total Blackout
CanadaCalgary Phone
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • jeterfan28 cara (@jeterfan28) reported from Calgary, Alberta

    Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot

  • RogerJBaker Roger Baker (@RogerJBaker) reported from Calgary, Alberta

    @fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

  • richardwfrank8 richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • m_belenky Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • badmonkey68 The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta

    @MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?

  • Lisa_Beauchamp Lisa Beauchamp (@Lisa_Beauchamp) reported from Calgary, Alberta

    @TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!

  • Chrisburby1 ole ole ole (@Chrisburby1) reported from Calgary, Alberta

    Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • argull62 Arg (@argull62) reported

    @imboblayton @TELUS Must be but don’t do it their service is inferior. They are quite pervasive though

  • marcbelke Marc Belke (@marcbelke) reported

    Epic four hours with #telus support. I talked to about six different people. They’d call back (that’s good) and ended with waiting on hold and then being hung up on. You have to laugh. So bad.

  • ChinookArchYYC Irreverant of Big D (@ChinookArchYYC) reported

    Anyone else having issues with Telus mobile calls not working this morning?

  • housingdrama HousingDrama ♿ (@housingdrama) reported

    @ellenroseman Drops are bare bone plans with overage penalties:Bell, Rogers, Telus. #Canada data bandwidth, network coverage for #consumer price needs to catch up to Asia,Europe,USA☎My TMobile =more than CAD

  • KM_Calgary Conservative YYC (@KM_Calgary) reported

    @LisaDavisYYC @BrockWHarrison To be clear, the Telus Convention Center has utilized all available walk in spots. Appointments will still receive their vaccine. Only the AstraZeneca vaccine is affected. Appointments for Pfizer are still moving forward. Moderna vaccine is delayed due to production issues.

  • samofcanada Sam (@samofcanada) reported

    those robo-spam calls are the worst...but Telus telemarketers trying to sell me residential internet are up there

  • nandanvishwa Nandanvishwa (@nandanvishwa) reported

    @TELUS they are unwilling to stick with original agreement pricing They will ignore you and not help.

  • MattyPlumz Matt Plamondon (27-16-2) 🏒 (@MattyPlumz) reported

    Time to put up more towers @TELUS @TELUSsupport cause this is starting to get pathetic. Tired of paying $120 a month for cell phone service to have more dead spots than anything. There should be ZERO dead spots. It’s 2021 is it not?? #NoMoreDeadZones

  • PlateauKids J (@PlateauKids) reported

    @CTVJefferson @CTVMorningYYC Crap! I will go grill Telus about it then. As has always been the case in this province, the Edmonton version doesn't quite live up to their Calgary counterparts ;)

  • Chewie27 Michael Krimmer (@Chewie27) reported

    @ROWPublicHealth Is the Telus issue fixed entirely?