Telus

Telus Outage Report in Okotoks, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 03/22/2026 15:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Okotoks.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • blatch_daniel Daniel Blatch (@blatch_daniel) reported from Calgary, Alberta

    @TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126

  • HaroldCundal Harold Cundal III (@HaroldCundal) reported from Calgary, Alberta

    You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?

  • The_Rad_Zone rad ♿ (@The_Rad_Zone) reported from Calgary, Alberta

    Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.

  • spooky3369 Spukx3369 (@spooky3369) reported from Calgary, Alberta

    Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • Chinook87 Calgaryvoter (@Chinook87) reported from Calgary, Alberta

    Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch

  • JasonPYYC Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.

  • ToddSandrelli Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta

    @cmcalgary Damn good thing I’m with Telus then. ;)

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.

  • Hoffa_man Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta

    @wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?

  • bobbie403 robyn raymond (@bobbie403) reported from Calgary, Alberta

    Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • CanadaP2P Admir (@CanadaP2P) reported from Calgary, Alberta

    @TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail

  • moustachiojb JB (@moustachiojb) reported from Calgary, Alberta

    @TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik

  • justkenking Ken King⚡️ (@justkenking) reported from Calgary, Alberta

    @TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NotTodayEver Not Today Ever (@NotTodayEver) reported

    @SCUBADubois @TELUS are you talking about the " TV " Telus service? Sorry I may have missed that part.

  • coffeehustler Martino (@coffeehustler) reported

    Avoid TELUS security at all costs, active alarm situation (albeit false alarm) call the support line, 1 hour wait time, have to leave number for callback to ‘ignore’ false alarm…

  • NotTodayEver Not Today Ever (@NotTodayEver) reported

    @SCUBADubois @TELUS Best to just use the Telus box as a modem, and have your own Router. I have been doing that with Telus and even Shaw in the old days. I have a lot of wifi devices in my house, and never drops. And I use a VPN on most of my devices in my house as well.

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    @progfox69 @TELUS @TELUSsupport Lmao I ain’t paying them till they fix my now almost week over due completely incorrect phone bill

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    @CdnStallion @TELUS @TELUSsupport It’s ****** like I heard they’re the best of the bad but at least I could get ahold of Bell. I’m honestly refusing to pay until they talk to me or disconnect the phone

  • TamilPanda8 TamilPanda (@TamilPanda8) reported

    @TELUS Without informing the customer keeping the easyroam ON by default and charging for it. This is what called #corporategreed

  • Iamwiths2pid Jerry (@Iamwiths2pid) reported

    @jrfan1980 @siomoCTV Unfortunately for us, Walmart and Sobeys will raise prices to match them. See Bell, Telus and Rogers always shafting the customer.

  • smitty_mark Mark Smith (@smitty_mark) reported

    @TELUSsupport ongoing issue raised with telus previously. Screen/show freezes up every 10 or so minutes, audio also does occasionally. Channel doesn't matter. Telus Wifi box is 6+ yrs old, have you not upgraded users to newer, more reliable units?

  • JadeJen99567982 Jade Jennings (@JadeJen99567982) reported

    @TeenMom @MTV Never got to see it. MTV on Telus optik only had the challenge. In Northern BC Canada

  • bcfitzimmons Barb Fitzsimmons (@bcfitzimmons) reported

    @TELUSsupport @AmazonHelp unable to help today. Used Telus rewards to pay for Prime Membership on Dec.27. Points were taken from our Telus account but didn’t go thru & was charged on our cc. Spent>3.5 hours on the phone btwn the 2 companies & no resolution.