Telus Outage Report in Okotoks, Alberta
Why is my Telus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Telus
Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks
|
TV | 2 months ago |
|
Black Diamond
|
Internet | 3 months ago |
|
High River
|
Internet | 5 months ago |
|
Okotoks
|
TV | 6 months ago |
|
High River
|
Internet | 6 months ago |
|
High River
|
TV | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shannah (@ShansATweeter) reported@TELUS having issues for the last 40 or so minutes. Your outage map doesn’t show my area. Waited to chat with an agent for 20 minutes virtually only to have you close at 8:00pm. How can I find out about an outage in my area or report one now?
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Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported@tiverela @TELUS Yep. Telus sucks
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.BABY💋 (@keshfraser) reportedSince yesterday my phone only has 2 bars or just says no service …. Anyone else with Telus having this problem ?!
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Brandon (@BrandosTruck) reported@TELUS Can we #sue @TELUS for the #tumours growing on ours heads from their spotty service????
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Dave Beatty (@dbeatty) reported@ThePeterKelly Telus and their subsidiaries are available in some areas. I use Koodo in Hamilton and it's fine service-wise. Unfortunately since Freedom was bought up in 2015 Ontarians don't have the option to support a provider outside the big 3/4, unless you're in Ottawa & can get videotron.
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Oliver Clennan (@OliverClennan) reportedHello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 41 Mbps down / 95 Mbps up currently (in Calgary, AB). Can you fix this?
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Oliver Clennan (@OliverClennan) reportedTESTING MESSAGE FOR PYTHON BOT - Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 49 Mbps down / 61 Mbps up currently (in Calgary, AB). Can you fix this?
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Peter Vogt (@PeterVogt10) reported@CTVNewsRob @timescolonist As a reporter, why didn't you confirm/follow up on this ad before tweeting? Did you call Telus? Did you phone and talk to the person placing the ad? There are some issues with health care in BC but given you are a reporter I find your tweet bordering on the irresponsible.
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ScalderM (@ScalderM) reportedShaw is the worst internet provider of ALL TIME. DO NOT USE SHAW. My family and I switched from Telus to Shaw. I don't remember why, but I think it was because of TV. Before we got Shaw, we had absolutely 0 problems with our WI-FI. (continued in replies)
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Arif Hussein (@Sparty_117) reported@Maven @TELUS Nah, not really controlled. Just some ****** copper wire connection which one of the wires leading to the place is broken or some ****.