Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
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ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
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Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
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🇨🇦”Magic” Max Pincombe🇨🇦
(@MaxPincombe) reported
from
Calgary, Alberta
Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
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(Jon)ny Foozball
(@jonathanwhudson) reported
from
Calgary, Alberta
@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
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Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
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dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
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Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
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Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Miles
(@mobius84) reported
from
Surrey, British Columbia
@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
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shane grover
(@Shane_01976) reported
@ThomasDrance @Sportsnet @Sportsnet650 Nothing new really not like extra extra canucks coverage on the radio at all or using the dedicated canucks channel on Telus that never use anymore
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PSBlaw
(@BregmanPs) reported
@raghu_venugopal The govt is pushing policies that waste resources. Read the fine print on web sites out up by for-profit businesses like Telus. On line docs are limited in what they can diagnose. How many people do they send to the ER with problems that could be dealt with by a family doc?
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Ted or Theo (#ADHD sufferer, #Narcissist survivor)
(@tedbouskill) reported
@TELUS you have implemented the dumbest process to convert to eSIM ever! Apparently, you have to send an eSIM voucher via postal mail. That's like getting an email address via mail. Seriously. WTF!
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Doug Pollitt
(@DouglasPollitt) reported
@ElCanaco @TELUS @CPLsoccer Fair enough, but not sure you're in a great position to complain about a service you don't pay for. It's not as though they owe you social media outtakes.
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Shane Afroushe
(@ShaneAfroushe) reported
@TELUSsupport Need help my email got changed for my telus account but i’ve never changed it. I think i got hacked and i still have to pay some bills on my telus account
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Mac
(@Mac25861341) reported
Just paid my bill @TELUS. I can’t believe you’re passing credit card fees to consumers. It’s a bad look in a nation where we already pay some of the highest cell fees in the world. You’ve been able to afford to pay these fees before now; this is just corporate greed. #telus #visa
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Frank van Nie
(@FrankvanNie) reported
I sure hate the Canadian mobility market. Every provider sucks. @rogers @bell @telus
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Mr. Abdul Kaskas♊️
(@wolfe69err) reported
@TELUSsupport , @Telus Why is it when i am driving home from @MaximMedical in #Windsor , #Ontario on the phone my #phonecall drops twice? You guys need to fix your network. If you don't fix this, YOU are about to lose me as a customer.
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Stev
(@whyisntthisthat) reported
@TELUS @TELUSBusiness Re: the saga where Telus/ADT security has been charging me for six months, but not monitoring my system, an install tech was supposed to come by this AM, but apparently called in sick. No call to notify me. Came into work on my day off. Thanks for the continued great service.