Telus

Telus Outage Report in Okotoks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 01/15/2026 10:55

January 15: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!

  • bobbie403 robyn raymond (@bobbie403) reported from Calgary, Alberta

    Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    @TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬

  • Hoffa_man Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta

    @wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!

  • moustachiojb JB (@moustachiojb) reported from Calgary, Alberta

    @TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik

  • justkenking Ken King⚡️ (@justkenking) reported from Calgary, Alberta

    @TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?

  • ToddSandrelli Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta

    @cmcalgary Damn good thing I’m with Telus then. ;)

  • blatch_daniel Daniel Blatch (@blatch_daniel) reported from Calgary, Alberta

    @TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126

  • jwd7150 Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?

  • spooky3369 Spukx3369 (@spooky3369) reported from Calgary, Alberta

    Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me

  • The_Rad_Zone rad ♿ (@The_Rad_Zone) reported from Calgary, Alberta

    Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?

  • CoryBMorgan Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • Chinook87 Calgaryvoter (@Chinook87) reported from Calgary, Alberta

    Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch

  • KakookieUwU Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, Alberta

    Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jnarai Token Canadian 🤟 (@jnarai) reported

    @koodo @TELUSsupport @TELUS Line still live, she hasn't muted nor placed me on hold, she's been silent for approx 2m now. Agent name: #Florentina. She has yet to place me on hold, nor do anything to assist. She's typing to peers on her chat team atm, trying to figure out how to not help me.

  • Shocker1236 Doug Evans (@Shocker1236) reported

    @LanceStorm @TELUS Telus let me know that they had reached out to WWE and let them know about the issue, they haven't given any ETA on when it will be fixed. My main reason was also for thr archives, so unfortunately I just canceled.

  • PlatinumACV1 Andrew Copeman (@PlatinumACV1) reported

    @LanceStorm @TELUS Ohhhhhh yeah I think I've had a similar issue. For me it like... cycles through a couple web pages as it attempts to log in before getting hung up on a blank page.

  • NadineYeg NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

  • HapTheCat Hap The Cat (@HapTheCat) reported

    @LanceStorm @klo1992 @TELUS Have you tried a different browser than the one you normally use? Just in case it has issue of some sort.

  • imajin2moro Allan Noordvyk (@imajin2moro) reported

    PSA: If any other #Telus customers have Internet connection issues today where the hardware says everything is fine but it clearly isn’t, try changing your DNS server to 8.8.8.8 instead of the Telus default. Not how I wanted to spend #BCDay.

  • kootscrutinizer Greg Michaels (@kootscrutinizer) reported

    @DougAlder I had the same issue yesterday on Telus cellular. I was basically unable to do anything on Twitter from 8:00 to 17:00. At home I got very slow response on Telus wifi router. Today it stutters.

  • HailTheBulldog HailTheBulldog (@HailTheBulldog) reported

    @KidCoheed @LanceStorm @TELUS WWE network locked down hard on VPN's maybe they'll work with Peacock though.

  • RealCableGuy1 🦘Cable Guy🦘 (@RealCableGuy1) reported

    @LanceStorm @TELUS That is just bad customer service and it is always better to save an existing customer than to try to find a new one.

  • RodolfoYoshii Rodolfo Yoshii (@RodolfoYoshii) reported

    @ryr12r @TELUSsupport @TELUS Gosh. That totally reinforces my "pessimistic view" that those processes are broken.