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Telus

Telus outages and service status in Okotoks, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Telus

Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • communik8e
    Katie ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒธ (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, weโ€™ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub thatโ€™s not working right now and my Internet is barely working on my phone via LTE

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible

  • communik8e
    Katie ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒธ (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS Itโ€™s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RishabG61584484
    Dexter.eth (@RishabG61584484) reported

    @canadiancailin Youโ€™re sitting in a small town in Canada, using Rogers, Fido, or Telus internet to search Wikipedia about an incident, then acting like you know better than your own government and elected representatives, while accusing others of fake outrage and crying.

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    Well. @Rogers Shaw, whoever they are doesnโ€™t seem to keen on fighting to keep a 20+ year customer so letโ€™s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

  • bcwestmind
    ๐Ÿ‡จ๐Ÿ‡ฆ Ukraine ๐Ÿ‡บ๐Ÿ‡ฆ needs more ammo ๐Ÿ‡ฎ๐Ÿ‡ฑ (@bcwestmind) reported

    I had @Telus Optik TV basic, and internet, for under $100 a month. When my plan ended, I got a bill for a new plan at $330/mo. No lie?!?ยฟยก!! I phoned them up and got it down to ~$115/mo. When I said no TV just internet, the conversation changed it seems.

  • TKrayt
    JKSchooledO'Connor (@TKrayt) reported

    @TELUSsupport I can't seem to contact anyone about an issue I have with a charge coming from an account that shouldn't be used. Telus has been charging me roughly $80 a month for 18 months and I have no idea why and can't seem to talk to a real human. Please reach out.

  • mountaincityvan
    Mountain City ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ณ (@mountaincityvan) reported

    @lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services

  • zephryus47
    Carol (@zephryus47) reported

    @CTVdavidspence @Rogers Been there done that. Telus is just as bad

  • Social_Moi
    Social Moi ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿณ๏ธโ€โšง๏ธ๐Ÿปโ€โ„๏ธ๐Ÿ”๐Ÿคฃ (@Social_Moi) reported

    @jnbella @TELUS Yes, it's exhausting! Everytime my deal ends, I have to call and say I want to cancel, go through a long rigmarole with the agent until they offer me something decent.

  • Weird_Canadian
    The Weird Canadian (@Weird_Canadian) reported

    @BetaKit @EvanLSolomon Then why is Telus building out the data centres? They never release a public bid on them....

  • HazemAlashsy8j
    Fares๐Ÿ‡ต๐Ÿ‡ธ (@HazemAlashsy8j) reported

    @rayp10213 @TELUS I apologize for the inconvenience, my friend, but my family needs your support. Please quote my pinned tweet, retweet it, and comment on it with a period if possible. Donate if you can. ๐Ÿ™๐Ÿ™

  • Thundercattttt0
    Thundercat ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ท๐Ÿ‡บ (@Thundercattttt0) reported

    @TELUS How about you guys fix that, I prefer a secured connection.