Telus Outage Report in Okotoks, Alberta

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The latest reports from users having issues in Okotoks come from postal codes T1S.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Okotoks, Alberta 11/29/2023 13:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Calgary, High River and Okotoks.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • dgidziu DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot

  • InukUnikorn 🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • gordbailey Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • m_belenky Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • DeckerT19 Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

  • Chrisburby1 ole ole ole (@Chrisburby1) reported from Calgary, Alberta

    Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • badmonkey68 The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta

    @MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

  • LorenStewart Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sunnywaters12 Becky Price (@sunnywaters12) reported

    So I figured out why my satellite wasn’t working. Telus is a 3G network here and my phone was set on LTE. Who knew? Gotta blame somebody, as usual. I get my fair share of blame too.

  • doug_strader Doug Strader (@doug_strader) reported

    @mistertreevor @TELUSsupport Telus just phoned and they agree the tower location is an issue for the six thousand plus who live in my area. I cannot make a call from my house. Telus rep stated until they change tower location I will have no or little interminent cell usage.

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport Someone has to do something, take responsibility and make proper compensation for all the trouble I have been going through for making the worst decision of trusting telus and signing up for cellphone service yet to be delivered but seems highly unlikely

  • Jennife20607486 Jennifer Alexander (@Jennife20607486) reported

    @ADT very frustrating. Alarm gone off for no reason (house not even armed) for 4 times last 2 weeks. Hours on the phone and gotten no where. Horrible customer service. Since Telus taken over this is a joke.

  • SeachSanson Charles-Henri Sanson (@SeachSanson) reported

    Just finished a screening call with @TELUS, what an absolute joke. 1st the HR was supposed to call me on Friday, but never had the call and contacted me on wednesday and apologized for not calling me. We got a call today, proposing 23k for a job with a working amplitude

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport If I do not hear back from telus by tomorrow with proper resolution to the ongoing issue I would be escalating it further by making an official complaint ombudsman office.

  • RichardTheGeek Richard T (@RichardTheGeek) reported

    @MusicMan1730 @TELUS @TELUSsupport Sadly I had the same problem - both texting claims and horrific queues…

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport Telus supervisor called and assured they will contact canada post and get back to me over a week ago. I am getting email from canada post to confirm if I got the delivery for the phone shipped as "signature required" item. How stupid they don't know themselves!!!!

  • a_darkcorner Forget 2050, Net F****d by 2022! (@a_darkcorner) reported

    @Donna_Thorp_ @Mikeggibbs They use Bell's 5G network out east and Bell uses Telus' 5G network on BC and Alberta. Telus is also trying to get into the health market.

  • AnisahEgely Anisah Egely (@AnisahEgely) reported

    Part of me doesn’t want to tell on my upstairs neighbour for smoking inside, because we piggy back off her wifi… but the other part of me hates that my house smells like cigarettes. And I know I’m a grown up who should get my own wifi, but Telus and Shaw won’t service us.