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Telus

Telus outages and service status in Okotoks, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

CityProblem TypeReport Time
Okotoks TV 2 months ago
Black Diamond Internet 3 months ago
High River Internet 5 months ago
Okotoks TV 6 months ago
High River Internet 6 months ago
High River TV 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dalek82
    Adam|Dalek (@dalek82) reported

    Holy crap my @TELUS (@TELUSsupport ) internet has been so bad for like the last 2 weeks, sometimes so bad it disconnects every 30 mins for hours. I think I might have to think about switching my providers.

  • iamsingh78
    iamsingh (@iamsingh78) reported

    Hey @RogersHelps @Rogers ,i am looking to get bundle of apple watch ,ipad and BYOD plan ,so can u please help me with that ? Or can anyone suggest which other provider had better deals bell,telus ,fido?

  • DarrenWatts82
    Darren Watts (@DarrenWatts82) reported

    @Eastlink my mother's internet went out this morning. Technical support said no one available until Aug 17. Luckily her contract is done Aug 16th. @TELUS are you guys able to help her out?

  • DueyDecimals
    J-fur (@DueyDecimals) reported

    Hey @TELUS Fix the broken tower in Salmon Arm. There's a fire in my vicinity but I can't get cell service long enough to find out my risk. Your laziness is now dangerous.

  • FidoSolutions
    Fido Solutions (@FidoSolutions) reported

    @EstelleRhianna @TELUS @Rogers 👀 Can we help with anything? - Van

  • Boho_Studio
    RobsBohoStudio (@Boho_Studio) reported

    @nigelscheapvlog @TELUS I'm on telus, I havent noticed any issues. But I have a Samsung not sure if that makes a difference

  • Imagine335
    K G (@Imagine335) reported

    @TELUS-absolutely terrible service! Each time you call you get a different person who promises a certain deal but when you get the contract it is all wrong. And the two hour window for a service technician-wait all day then they reschedule it to 3 days later. Do better

  • _aarony
    Aaron Y (@_aarony) reported

    I suppose this could also be something @TELUSsupport could chime in on, what with your network agreements and such. Did TELUS recently just turn on 5G maybe?

  • teslainvernon
    teslainvernon (@teslainvernon) reported

    One thing I noticed during today's power outage in #vernonbc is that the @TELUS cell network couldn't handle the extra load from everyone checking the internet to find out what was going on.

  • YEAllan13
    Y. E. Allan (@YEAllan13) reported

    Hi @TELUS @TELUSsupport can you please tell my why I’m being charged for a service I don’t even have? Thank you!