Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Karone81 @TELUS Oh Telus has the best customer service!
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Ryan Sauvé 🇨🇦 🚀💉💉💉
(@RyanSauve) reported
from
Calgary, Alberta
Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.
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Gus Thorson ⚾️🏒🥅🏈
(@BreakawaySR) reported
from
Calgary, Alberta
@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
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Jon Martin
(@JonMartinCalgar) reported
from
Calgary, Alberta
@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
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Rich Hesketh
(@RichHesketh) reported
from
Calgary, Alberta
Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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Keith arsenault
(@ArsenaultKeith) reported
from
Municipal District of Foothills No. 31, Alberta
@shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
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C of Dead
(@CofDead1) reported
from
Calgary, Alberta
@mattmcqueen Damn, @telus
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Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave K
(@ootpek) reported
@ChangeMyMindPlz @Rogers It was like 1984 out there! Had to have cash because you never knew which places machines would actually work. I have Telus so I didn't have to navigate without GPS and still communicate...well as long as the people who I were messaging were not on Rogers anyway.
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Sunshine Actual (The Unacceptable)
(@SeeKyleRunNGun) reported
@VivianBercovici Two telcoms? Did you forget TELUS that doesn't have these types of problems?
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Bassman
(@DavidShawn6488) reported
@AlloccaMirella There are others like Telus but yes that’s the problem it’s always the peace’s of **** in government and why in Canada your Cell is so expensive not enough competition
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♛ RealityChick ♛
(@NigisTee) reported
@taimhuynh Im lucky to have been in this situation. Cell was bell but home was rogers. I think its a smart way to keep it just in case. My daughters phone is telus, my moms is freedom. So in case any network is down we still have some way of communication.
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Yung Catholic 🇻🇦🍁
(@TheYungCatholic) reported
@pressFToTweet @DIorioNathaniel Yeah the obvious solution is both/and. Ontario should have its own version of SaskTel AND the market should be opened up to non-Bell/Rogers/Telus players at the same time.
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Sunshine Actual (The Unacceptable)
(@SeeKyleRunNGun) reported
@theJagmeetSingh Hey, it seems that you don't know that TELUS and Bell were still in service.
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Dawn Smith 🇨🇦❤🇺🇦
(@mbjewel) reported
@Limbictweets My pro observation is more people have gotten rid of landlines. My phone & internet providers are different. If one went down, I would still have the other. The bundle with Telus is not worth changing when I get great deals from Costco for new phones with coverage from Virgin.
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Menace2Sobriety 🚫🦞🥫
(@Menace2Sobriet5) reported
@tea_spiracy It was only Rogers Communications that had an outage. Anyone using Bell’s or Telus’ infrastructure (which includes thousands of companies across Canada) were just fine. Majority of the country didn’t have a problem.
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HomeyChron Rasta
(@ApharianRasta) reported
@NeilGunner @Rogers @RogersHelps I had koodo (telus ) before fido and they had an outage which impacted me. They're all prone to downtime but the latest 24h outage for me is unacceptable
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Tonie Durante
(@TonieDurante) reported
@CStachniuk @ShayeGanam Nope. I will have to bite the bullet and go to Telus even though I said for years Telus would never see a dime from me.