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Telus Outage Report in Okotoks, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

CityProblem TypeReport Time
Okotoks TV 2 months ago
Black Diamond Internet 3 months ago
High River Internet 5 months ago
Okotoks TV 6 months ago
High River Internet 6 months ago
High River TV 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CodyCaroline
    Caroline Cody (@CodyCaroline) reported

    @Telus Trying to contact Telus re power line down on my property in Calgary. Enmax and Shaw has asked that I contact Telus urgently. Can’t get thru to an agent on the phone or via chat. Please advise ASAP

  • Andiecip
    Andie (@Andiecip) reported

    @mov46 @TELUS @TELUSsupport Absolutely. This week I’ve had a doctor and specialist appt and I’ve been waiting on test bookings so I never know what number I am being called from

  • NoLogsNoCrime
    Ryan Clarke (@NoLogsNoCrime) reported

    @MsYouDoYou I used to LOVE novus when I lived downtown but they don’t service my area and I can’t stand Telus or any others.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • craftygal1965
    Cora Shaw (@craftygal1965) reported

    @HTTOrganizers @W_Asherah I googled but it goes to the US link. Telus has MyCare but my husband is concerned about issues such as Data breaches (IT guy) and privacy. It started during the early part of the pandemic.

  • thestrangeview
    Joshua Strange (@thestrangeview) reported

    @TELUS @TELUSsupport hello? Waiting for a explanation for the atrociously slow data speeds I'm receiving since moving to Osoyoos BC. Look for new carrier now as #telus doesn't seemed to be concerned with customer retention. Telus is trash. Thanks for nothing.

  • vicntc
    vicntc 🇨🇦 🇮🇲 🏈 🐈‍⬛ 🐕 📱 (@vicntc) reported

    @madtaffy1967 @HW87760_en @Scott_Gilmore High speed internet is not the same as cellular service. That said, thats a limitation of your provider and your province. In BC the govt worked with providers to get high speed internet to many locations across the province (Telus and Shaw)

  • BurnabyExposed
    Burnaby Exposed (@BurnabyExposed) reported

    Spoke to someone in @TELUS Escalations a little bit ago. She wanted me to re-explain everything that occurred yesterday - I told her to review her notes. She then became rude and said she was "making no commitments" and expected me to go by HER timeline. Cc: @TonyGeheran

  • gothicdisco
    THEE Disco Witch 🏳️‍🌈🏳️‍⚧️🇺🇦🌻 (@gothicdisco) reported

    @ItsDeanBlundell @MerlinofCanada @Rogers I moved to Canada in 2003 and signed up with Telus. We've used them for our landline, cellphones, and internet since then without a complaint.

  • craftygal1965
    Cora Shaw (@craftygal1965) reported

    @HTTOrganizers @W_Asherah I’m not sure. We use Telus for everything else. He also has done Zoom meetings but there had been issues at the beginning for programs that thrive on anonymity which is directly in the title. People actually caused havoc for the group meetings.