Telus outages and service status in Okotoks, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telus generated 0 outage signals in the last 24 hours around Okotoks, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working
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Katie ๐จ๐ฆ๐ธ (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@jizzard56 @TELUS Yes, weโve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!
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Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta@shvonneshepherd @TELUSsupport We have a Telus hub thatโs not working right now and my Internet is barely working on my phone via LTE
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
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Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta@1999roots @SheilaGunnReid @DeanLeask Depends on how badly you want reliable service I guess. No other options here but Telus hub and Explorenet which are both terrible
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Katie ๐จ๐ฆ๐ธ (@communik8e) reported from Municipal District of Foothills No. 31, Alberta@bertbakarac @TELUS Itโs pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dexter.eth (@RishabG61584484) reported@canadiancailin Youโre sitting in a small town in Canada, using Rogers, Fido, or Telus internet to search Wikipedia about an incident, then acting like you know better than your own government and elected representatives, while accusing others of fake outrage and crying.
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Jasmine Kaur G (@jgarcha) reportedWell. @Rogers Shaw, whoever they are doesnโt seem to keen on fighting to keep a 20+ year customer so letโs play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.
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๐จ๐ฆ Ukraine ๐บ๐ฆ needs more ammo ๐ฎ๐ฑ (@bcwestmind) reportedI had @Telus Optik TV basic, and internet, for under $100 a month. When my plan ended, I got a bill for a new plan at $330/mo. No lie?!?ยฟยก!! I phoned them up and got it down to ~$115/mo. When I said no TV just internet, the conversation changed it seems.
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JKSchooledO'Connor (@TKrayt) reported@TELUSsupport I can't seem to contact anyone about an issue I have with a charge coming from an account that shouldn't be used. Telus has been charging me roughly $80 a month for 18 months and I have no idea why and can't seem to talk to a real human. Please reach out.
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Mountain City ๐จ๐ฆ๐ฎ๐ณ (@mountaincityvan) reported@lejeunesimon, while you partner with big companies such as TELUS, please also take a chance with smaller ones like Novus (internet provider in Vancouver), Freedom (reason why phone prices have come down), etc. Please also work with American companies that provide daily services
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Carol (@zephryus47) reported@CTVdavidspence @Rogers Been there done that. Telus is just as bad
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Social Moi ๐จ๐ฆ๐ณ๏ธโ๐๐ณ๏ธโโง๏ธ๐ปโโ๏ธ๐๐คฃ (@Social_Moi) reported@jnbella @TELUS Yes, it's exhausting! Everytime my deal ends, I have to call and say I want to cancel, go through a long rigmarole with the agent until they offer me something decent.
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The Weird Canadian (@Weird_Canadian) reported@BetaKit @EvanLSolomon Then why is Telus building out the data centres? They never release a public bid on them....
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Fares๐ต๐ธ (@HazemAlashsy8j) reported@rayp10213 @TELUS I apologize for the inconvenience, my friend, but my family needs your support. Please quote my pinned tweet, retweet it, and comment on it with a period if possible. Donate if you can. ๐๐
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Thundercat ๐จ๐ฆ๐ท๐บ (@Thundercattttt0) reported@TELUS How about you guys fix that, I prefer a secured connection.