1. Home
  2. Companies
  3. Telus
  4. Okotoks, Alberta
Telus

Telus Outage Report in Okotoks, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Okotoks, Alberta

The most recent Telus outage reports came from the following cities: Okotoks.

CityProblem TypeReport Time
Okotoks TV 2 months ago
Black Diamond Internet 3 months ago
High River Internet 5 months ago
Okotoks TV 6 months ago
High River Internet 6 months ago
High River TV 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • communik8e
    Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported from Municipal District of Foothills No. 31, Alberta

    @kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again

  • SighmanCanada
    Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @ve6td @TELUSsupport We are close to big sky barbeque and our Telus hub is not working and my phone Internet is barely working

  • ArsenaultKeith
    Keith arsenault (@ArsenaultKeith) reported from Municipal District of Foothills No. 31, Alberta

    @shvonneshepherd @TELUSsupport We have a Telus hub that’s not working right now and my Internet is barely working on my phone via LTE

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ran42954901
    Shana (@Ran42954901) reported

    Hello, @AICommunitybyTI I'm having payment issue and working in Telus International as Map Analyst, please solve my problem, i already dm'ed you my problem.

  • JanetVanIsle
    Janet (@JanetVanIsle) reported

    @InfiNorth @TELUS There's another service?

  • abosse2001
    austinbruski (@abosse2001) reported

    @TELUS @opensignal Yeah the 7mbps of 5g i get disagrees. Your plans are way to expensive. $85 for 25 gigs? Thats to dang expensive. If your network is good and is number one, why don't you give us the ultimate plan? Give us a truly unlimited data plan. Not this high speed throttled stuff.

  • toysrgr8
    Gourmet Adventures with Lisa (@toysrgr8) reported

    Come on @TELUS! You buy out an alarm company…figure out you can’t service their equipment…then tell me it’s up to me to pay for new equipment and re-sign a 4 year contract!! Why does it become my issue because you bought something you can’t maintain - that’s on you!!

  • caldwelljt
    Mr. Caldwell (@caldwelljt) reported

    @TELUS and @TELUSsupport please... Pretty please. Find a way to moderate or just stop calling or asking me every time I interact with you/support to buy Norton, or home security. Your employees must be incentivized or worse compelled to EACH TIME. It feels like enslaved SCAMMERY.

  • InfiNorth
    Colin (@InfiNorth) reported

    @JanetVanIsle @TELUS I did that in the end and they even told me to give up on Telus because of how busy it has become and use a different service instead.

  • derekmasseybc
    Derek Massey (@derekmasseybc) reported

    @Ashreighh @koodo @Ashreighh are you still having this with no mobile data too? I am in Vernon Bella Vista area and if I drive around I can get service in other areas of town. #Koodo #Telus

  • MRashidTaylor
    M Rashid Taylor (@MRashidTaylor) reported

    @ImpatienTourist I have a Telus account that solved my robocall problem. I turned on Call Control and it stopped. Robots cant be press "9", but real people can.

  • FourSeasonSigns
    FourSeasonSigns💙🇺🇦 (@FourSeasonSigns) reported

    @amys_here @leftysove It was a few months back for me. Telus called and wanted me to add a bunch of stuff so I said nope. then they said okay your bill is going down by such and such. Rascals. :D

  • DanielleJN4
    DanielleJN (@DanielleJN4) reported

    I pay 200$ a year for poor quality on my nhl live subscription @nhl ******* joke @TSN_Sports needs to fix that signal isssue and so does @TELUS