Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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Heath McCoy
(@VanHeathen) reported
from
Calgary, Alberta
Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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Merle Underwood
(@merleun64233098) reported
from
Calgary, Alberta
They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
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jlcw08
(@jlcw08) reported
from
Calgary, Alberta
at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.
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Aggie
(@aggieloveseggs) reported
from
Calgary, Alberta
@allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.
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Dave Olecko
(@DaveOlecko) reported
from
Calgary, Alberta
Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
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garycheung
(@destinyscurse) reported
from
Calgary, Alberta
How does Telus not have a phone support number or their business connect!!! #telus #fail
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Nicole Mook
(@MookNicole) reported
from
Calgary, Alberta
@TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
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Allan Herman
(@CVMINC) reported
from
Calgary, Alberta
Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.
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𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy
(@leafsweetie) reported
Nothing would bring less stress to my life than not having to deal with terrible telecom companies on a monthly basis. This is for both of you jerks: @rogers @telus
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NUNYA
(@Popi2u) reported
@MJ_StormBorn @TELUS Yes they include all the "big" mainstream news networks but not OAN or any of that insane crap. I figured it's a different legal situation in Canada...
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Jason Blackman
(@jblackmanbc) reported
@drex Ouf, this guy keeps popping up periodically to remind us how truly awful & out of touch he is. Thankfully Telus had the sense to boot him from their board, not sure if others like @First_Resp_Tech have followed suit? #bcpoli #vanpoli #cdnpoli
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Lefty🧡
(@BrianLaboss) reported
@AlleyDalley @koodo I was having the same issue on Telus and switching to LTE fixed it.
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Tako
(@JunsTako) reported
@syraphic I'm still with a normal telus internet. I seem to stream and run games fine. Downloading is a horrid story but optic fiber if you can pay for it is a banger tina
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Breanna Beck
(@breabeck) reported
@TELUS Can you support small business owners by just providing good mobile service where we don’t have numerous dropped calls, failed calls or break up so bad we sound like robots that are short circuiting?? #reddeer #telus
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Redawna Kalynchuk
(@Redawna) reported
@dmacpher @TELUSHealth My experience with Telus in general is Go to the hospital. Worst customer service experience ever earlier this year. And after talking to someone who had been there 10+ years after 2 weeks of min 4-5 hours a day trying to contact them they said it is bad. Really bad.
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JF Bérubé
(@free2choose80) reported
@RJG989 @Mark_Goldberg @TELUS It is usually rather the opposite. When you subscribe to a service prices generally go up over the years.
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surebud 🤪🇨🇦🇭🇷🇺🇸
(@Sversa) reported
@CHILLHOP23 @finance_hipster @InvestorsTheory I do that with everything I pay for that is delivered as a service. Netflix, Telus, Domino's, Spotify, Amazon... Etc not all are 100% there yet but working on it.
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Wolfe of Locutus
(@LocutusWolfe) reported
@desneiges987 It's what they do. As you wrote this, I was thinking of how I told Telus to keep my loyalty in their @$$ where they clearly put it off the bat. Too bad, because they blew 2 contracts from a loyal and long time customer. Now, I'm thinking it's time to bring back AGT!