Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Merle Underwood
(@merleun64233098) reported
from
Calgary, Alberta
They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
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𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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jlcw08
(@jlcw08) reported
from
Calgary, Alberta
at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
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Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
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🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.
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What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
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Aggie
(@aggieloveseggs) reported
from
Calgary, Alberta
@allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@Tyr07) reported
@TELUS I need a business account and static IPs, I literally have to go to Shaw even though I have telus residential service, because they can't book an appointment until my residential services are disconnected. Working from my home office, can't go for weeks without service.
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Audio Guy
(@AudioDial) reported
@mroechner @TekSavvyBuzz Or maybe your tax dollars should go toward helping them build out competing infrastructure. Oh wait, your tax dollars are already doing this now for Bell, Rogers and Telus. Yeah, so many regional players for teksavvy to choose from. Idiot.
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Siddeley Genetta
(@SergalProjects) reported
@RTH_Manik @_Rewhan Shaw and Telus here. There are few things frustrating as Telus support when there's a critfail you can clearly identify upstream but "oh no pls disconnect *everything* an plug into modum direk" Your bloody auth is on the fritz again. Nothing local'll help, just. Patch a super?
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Commissioner Miner
(@fanCRTCProfling) reported
@lepp Way over lawyered. Also more engineers doesn't add much except a myopic view of issues. It's takes all disciplines. Reminds when when Telus tried to limit a consultation to eng's only. Think that was the BSO file. Only eng's can say what people need/want. 😬
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#NativeLivesMatter #RunningOutOfTime🇨🇦
(@WifeJackson1) reported
Tried to call but wait time significant. @telus sucks.
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Lets go Jays !
(@Cliffriders1) reported
@Morgo_82 My bad , I read your first tweet as Telus to Shaw .. oops. We usually switch too when price gets too high and the other guys have a deal
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@Sean1mc | Sean Semper-Whyte
(@Sean1mcW) reported
@TELUS @TELUSsupport Folks why am I getting a call ctr in The Philippines ... when I need to make changes to my plan? How do I get in country support who have been trained correctly?
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TONY HAWK’S PRO DUBZY
(@young_dubzy) reported
@TELUS is your app down ??? Haven’t been able to log in for 3 days now. I just wanna give you guys money ...
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Neo
(@im_breathtaking) reported
@shann_woo @TELUSsupport @JoeToronto I work for telus and it is a legit number. Call a telus/koodo store if you want to be sure. The agent who answers when calling customer support don't always know because the 1-877 no. is a store thing
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Nicola Spurling
(@NicESpurling) reported
I’m a pretty skeptical person, but I was really struggling to tell if this seemed fishy because I was having trouble understanding the person or because it was actually a scam. To be sure, I messaged Telus Support with the details. They confirmed that it was a scam.