Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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Calgary K
(@M_KWAD) reported
from
Calgary, Alberta
@PromisedMePie Never, ever happens on TELUS. Also, not on iMessage ;)
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Madeleine Natale
(@madeleine_natal) reported
from
Calgary, Alberta
@JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!
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🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
Ok Telus network is back, but the 3g towers are still dead, only the H is up.
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.
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Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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Trond Frantzen
(@TrondFrantzen) reported
from
Calgary, Alberta
It’s now been 1hr and 26mins, waiting for @Telus to pick up and help. It would probably be more fruitful for me to wait for Godot. #Hello #AreYouThere #fail
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What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
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Jonah Boyar
(@___JONAH___) reported
from
Calgary, Alberta
Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.
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Sleepless in YYC
(@kvlovely19) reported
from
Calgary, Alberta
This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Manpreet kaur
(@Manpree20191357) reported
@Bell I can't even change my plan. I getting in debt and not able to cope up with payments. I can't wait to pay off the phone and switch to @TELUS or @Rogers. At least they have equally better service and affordable plans.
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Rosanna Cholak 🇨🇦
(@CholakRosanna) reported
@rastasack @KissAnneEspoo Am back ! Pissed at TELUS for turning security off again and the cell phone on ... am going to now have to take pics of when I engage and disengage these 2 things... or is someone trying to hack things, home phone working oddly too was told that phone was a busy signal everytime
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TELUS Support
(@TELUSsupport) reported
@JoJo1135 Hi there. We're sorry about this. Sometimes, TELUS needs to take down the services for maintenance in order to offer our clients the best possible service. Please don't hesitate to send us a private message if you need further assistance.
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Andrew Livingstone
(@Andrew_Livi) reported
Ordered @ufc fights. Not working. Telus says they can't fix it. Great.
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Linda keays
(@linda_keays) reported
@TELUS Telus is using Hwawai. A CCP product that is dangerous to our national security. I have had nothing but contempt for Telus for several years. Appalling service from people offshore who don’t speak English. You are disgusting.
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🇺🇦Ave 🇺🇲🇵🇹 ⚡⚡⚡
(@Avefenix8181) reported
@JTSweetnam @TELUS Should say what company is to don't use their service
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Ross Campbell
(@RQ2S) reported
@TELUSsupport 3 hours and no response. Very unhappy with Telus customer service
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Resolution: Violate the TOS 2022 Times
(@BlackBlazeE) reported
@TELUS Do you have an ongoing bet with @ShawInfo to see who can provide the absolute worst internet quality in Canada, or is it just happenstance that you both suck?
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Zack
(@credulousexpert) reported
@ItsBCJim It has to be a physical stamp? I hate to suggest the private service cannibalizing public health but Telus Health could probably put you in touch with an MD.. if you can scan and send the form they might be able to print, stamp, scan, send it back.. but maybe not I dunno
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Mattias Besemann
(@mbesemann) reported
@TELUSsupport Since the last few updates I can’t launch the Telus app - it just hangs on the start screen. If I reinstall the app it works once but then future launches hang again.