Telus Outage Report in Okotoks, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
-
Cory Morgan
(@CoryBMorgan) reported
from
Municipal District of Foothills No. 31, Alberta
@kelly_t_mac @Xplornet Go with the Telus hub. The only thing worse than Explorenet's speeds is their "support". Never again
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
-
Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
-
░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
-
Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
-
ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
-
Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
-
Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
-
(Jon)ny Foozball
(@jonathanwhudson) reported
from
Calgary, Alberta
@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
-
Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
-
🇨🇦”Magic” Max Pincombe🇨🇦
(@MaxPincombe) reported
from
Calgary, Alberta
Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
-
Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
-
Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
-
Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
-
Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
-
Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
-
dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
-
Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve
(@TheEuroSteve) reported
Got love Telus when @TELUS customer service tells us, they sent us a text (nope).. then backtracked we sent you an email (nope). Then can't actually tells us what day they sent it either. After we ran searches, then told oh well. Feel bad for their customers #telus #avoid
-
Laney 👩💻🥄🍊🇨🇦
(@pawprints1986) reported
@RebelNewsOnline @SheilaGunnReid Comforting... Wonder if it trickles down to their smaller companies like koodo and public. Wonder if it matters for those who keep location off or they straight up pinged the nearest tower And why *only* telus? 🤔
-
Steve
(@TheEuroSteve) reported
Got love Telus when @telusmobility customer service tells us, they sent us a text (nope).. then backtracked we sent you an email (nope). Then can't actually tells us what day they sent it either. After we ran searches, then told oh well. Feel bad for their customers #telus #avoid
-
Matt Pichette
(@pichette_matt) reported
@TELUS @BlackHealthCAN Stop slowing down people's wifi that have unlimited then asking for $25 more to speed it back up. Any phone company that does not pull this let me know so I can switch.
-
OneLucidLlama
(@onelucidllama) reported
@PeachySaiyan @Virgin My partner and I use Telus, but we are long time customers. We can stream at the same time on the Fibre with no issues
-
🌬 😷 covidisairborne ✨ inexorabiliTEA✨
(@theteapixie) reported
@TheJenRollins I have Telus. Telus sucks. Intermittently, I can get a signal. The service north of Madeira Park is probably not worth the time of the “big 3” service providers. I appreciate your info. Thank you for sharing.
-
Danny Wilson
(@DJ_Wheel) reported
@LynneGreene @TELUS Long time Telus customer here. Beyond angry that they sold my personal information without my consent. Will be cancelling.
-
TELUS Support
(@TELUSsupport) reported
@AntiVenom42420 I'm sorry to hear you're still having issues with your service and that you're considering leaving TELUS. The outage has been fixed already. Please let us know if the situation gets fixed with our colleagues from the technical support.
-
Doug
(@DKCKingston) reported
@RebelNewsOnline @SheilaGunnReid EST 2017-Canada China Business Council-Huawei was on the board of directors:They have already installed 5G equipment in Telus cell towers across Canada. Employment & Social Development CDA made Telus sign NDA regarding the extent of existing Huawei 5G network operations in CDA
-
𓂆 Fatima says #FreePalestine 🇵🇸 فاطمة
(@fatimasaleh82) reported
@Hrbngr_of_btfl @TELUS I’m having this exact same issue. Called multiple times over months. Had techs out. Service is still spotty. Considering switching a providers at this point.