Telus Outage Report in Okotoks, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Okotoks, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Black Diamond.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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Mel Morrison
(@bee101_01) reported
from
Calgary, Alberta
@telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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Hugh
(@HmGinYYC) reported
from
Calgary, Alberta
@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
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Heath McCoy
(@VanHeathen) reported
from
Calgary, Alberta
Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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Trent Johnsen
(@trentjohnsen) reported
from
Calgary, Alberta
@DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings
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Millie Hartviksen
(@millieah) reported
from
Calgary, Alberta
@TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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Allan Herman
(@CVMINC) reported
from
Calgary, Alberta
Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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ريان ✨🇸🇩
(@Ray_ann94) reported
from
Calgary, Alberta
Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Derek Otto Matzeg
(@OttoMatzeg) reported
from
Calgary, Alberta
Both Red Deer and Airdrie Telus mobility is down #Alberta
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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M McKenzie
(@BCKenzee) reported
@bee2216 @TELUS @ShawInfo I've been comparing packages between telus & Shaw today. It appears the package I have with telus I can get for $45 a month cheaper with Shaw. I'm just not sure how their customer service or quality of their services are. I've had way too many issues with telus in the past year.
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Suckers pay billionaires $8
(@TheAverageLebo1) reported
@cmcalgary Shaw falsely advertises fibre plans, yet they only run coax to the house; hence your terrible upload speeds rather than full duplex. Call Telus and tell them what you're paying for with Shaw and they'll match it, plus give you duplex speed.
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Jessy Beley
(@JBeley19) reported
@TELUS is such an unprofessional company. 2 hours on the phone 7 people spoken too and we can’t solve an issue. Apparently 3 years ago I closed my account. There was a balance. They sent me one email to an account that was closed now I have a $500 collection shaw here I come.
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LallyA
(@LallyAd) reported
@SkylarRadzion @TELUS Switch to Telus wait until the **** show starts tv going down internet barley working.
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stacey funk
(@staceyfunk1) reported
@SpiritAirlines Please refund my flight, you waited until 10:02am on a flight that leaves at 11:00am to cancel. Your associates in Atlanta are a joke and extremely rude and unprofessional. No one would telus anything only gave me a card and suggested I wait a day or two before calling.
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icaxx
(@ericax_x) reported
Is there a @TELUS internet outage? We’ve been without internet since last night. Located in Richmond, BC @TELUSsupport
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M McKenzie
(@BCKenzee) reported
@bee2216 @TELUS @ShawInfo I was shocked when I discovered I was paying that much more for the same package. Discovering that definitely pushed me more towards Shaw. But I've heard some things about Shaws service so I thought I'd do a poll & see who wins in the services dept before deciding lol.
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Catherine McCook/Piercy She/Her
(@cat_mccook) reported
@JohnFashionGuy What a terrible experience! Telus bought out Vivint and we’ve noticed a lot of issues with our app lately. Very frustrating! Hopefully things are much better with your new company
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Jim Kearley
(@JimKearley) reported
@billgood_news I always love people in this country that have a doctor and do not care one bit about people that don't. But probably half the people in this province have no doctor. So if the only way to get medical help is to pay for it, well so be it. Telus is helping these people.
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Sue Less
(@SuzyLessard) reported
@TELUSsupport is there a @TELUS outage in Campbell River, my landline has no dial tone and static. It started with some static on the 24th and today it's got no dial tone and the static is far worse.