Telus

Telus Outage Report in Pontypool, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pontypool, Ontario 04/28/2025 14:25

April 28: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ginger_Crystal Jing Jiang ✨ (@Ginger_Crystal) reported

    Wi-Fi was down completely for the past 24hrs. Just got offered another 3 days with no Wi-Fi, and that’s worth 100CAD credit in my Telus account🥶.

  • BravoReviewer Collin Bravo (@BravoReviewer) reported

    @TELUS @TELUSsupport 17 year loyal customer, without contract right now… called in tonight to see what loyal offer you could do to keep me… was told to switch to @koodo by your agent…. Okay….

  • cleveland_lou mary lou cleveland (@cleveland_lou) reported

    @telus support. Why is my cable box not working for regular TV but does for Netflix

  • StuntPope Mark E. Jeftovic - easydns.eth (@StuntPope) reported

    Ok #GTA Peeps, officially looking for alternatives to ADT/Telus to switch to. I can't spend over an hour on hold every time I need to talk to somebody. @TELUSsupport #Fail

  • 10mindugolfe joce (@10mindugolfe) reported

    @Neil_McNeil Watching Katy Keene in French on Telus network.

  • BajwaKamby Kamby Bajwa (@BajwaKamby) reported

    @TELUS @missamychan @tamarataggart You guys have literally a garbage network 😡

  • wicklessinedm 🇨🇦 Barbara Anne 🇨🇦 (@wicklessinedm) reported

    Sitting in a hospital bed TRYING to watch the Oilers on a @telus subscription I Pay for Monthly but it stops playing continuously. Can get the hospital tv service because they’ve been having issues for 2 weeks - so much for modern technology. #changingproviderswhenimreleased

  • _RickyStacks BYLUG (@_RickyStacks) reported

    I hate phone service providers @TELUS @RogersBiz how do I make my own now? @Apple

  • KKConn88 Kristyna C (@KKConn88) reported

    Are you kidding me @TELUS !!??? I call to cancel, you do it a month too early then charge me to get it reinstalled and the monthly price is much higher!?? I don’t think so. #wontbepayingthat

  • glenspen RGlen Franklin (@glenspen) reported

    @RobSomerville1 Telus is the near pits everywhere, especially for their customers. They are not an option for us in any way but I know some and when they come this way they are disgusted. Zero service, they don’t make agreements with other providers that seem obvious for cross country travel.