Telus

Telus Outage Report in Pontypool, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pontypool, Ontario 01/02/2025 14:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tracyinkits tracy (@tracyinkits) reported from Calgary, Alberta

    @Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.

  • sailorgirl2017 A Page...in your life💉X4♥️⛵️🇨🇦♥️🇺🇦 (@sailorgirl2017) reported

    @JohnCRoscoe @GetCyberSafe I'm glad you had your wits about you! I almost fell for the e-transfer about an over-payment on phone service right after we enrolled in a new plan, but suspicious me thought if Telus owes me money they will just credit my acct, not e-transfer. Old phone, can't block #s=ignore.

  • mizelli05 Miz Ellie (@mizelli05) reported

    @tracyinkits @Shuggs_YYC @cmcalgary Telus in SE is terrible. Friend has gone back to landline. When she called Telus she was told they have too many users for the amount of tower access they have. Of course they blame 'the guberment'. Shld be false advertising to keep grabbing customers w service they know is poor

  • darylanselmo Daryl Anselmo (@darylanselmo) reported

    Well to your company credit he did call me back a few minutes after hanging up - but - still couldn’t resolve my issue. When can you connect services? Already been waiting 3 weeks and nobody can provide an eta?@TELUSsupport @TELUS

  • JaonsVan JD in Coquitlam (@JaonsVan) reported

    @paul_wb_wtf @TELUS @TELUSsupport I think prolonged heat is bad.

  • Zdonia Wendy L (@Zdonia) reported

    @SridharTempalle @TELUSsupport Well I'm not so happy I agreed to go with Telus from Koodo. Telus, hours wait, plan changed when it shouldn't have been, can't reach anyone anywhere but there's a whole lot of nice "we're sorry you're having a bad experience, DM us." No answer there either. Koodo I miss you.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS Absolutely the worst customer service. We have been unable to get service in our area since February because of problems with the tower. We switched recently to FIDO which is absolutely perfect but you guys have charged me a penalty for leaving

  • playford_brett Brett Playford (@playford_brett) reported

    @TELUSsupport all I want to know why is there so much double strandedd in telus's sales in need to talk to a manager if they exist because my business are suffering because of it so please help and don't ousy ne away when I have my hand out reaching out

  • abshadowrider Truth Warrior (@abshadowrider) reported

    @TELUSsupport Baloney. Using Telus cost me two hours of my life. What are you going to do to fix your service so customers don’t have to wait like that? The answer is “ nothing”.

  • CynthiaMD92 Cynthia (@CynthiaMD92) reported

    @TELUS So a follow up. I just got a CB can’t transfer me to a manager can’t help me . I am trying to pay my final bill and no one can f——g help . I am not pay a cancellation fee whe we haven’t had good service since Feb, the tower was down and new one isn’t working