Telus

Telus Outage Report in Pontypool, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pontypool, Ontario 11/08/2024 15:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • saracharette S Charette (@saracharette) reported

    @erin_dunderdale Kinda corny. Was trying to set up email on a iPhone that had a previous user. No passwords were available. Telus couldn't help, IT dept couldn't help, staff at work either. I was fiddling with it & got it. Feeling pretty proud for an old gal!

  • justindevans Justin Evans (@justindevans) reported

    Well @Rogers it's been a slice, after nearly 2 decades as a customer it's nice to know that @TELUS apparently values my business more...I'll be cancelling and switching my mobility over asap.

  • ShifallyR Shifally (@ShifallyR) reported

    @Gaohmee I used Telus when I lived up there. No complaints And if you do happen to have a teensy complaint, they usually give you a percentage off for a couple of months.

  • fcogaticab Francisco Gatica (@fcogaticab) reported

    @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

  • Kiltworm 𝙆𝙮𝙙𝙪𝙝 (@Kiltworm) reported

    Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?

  • tobiicheung Tobi Cheung (@tobiicheung) reported

    We switched to @TELUS since the beginning of the pandemic because my mom got swindled into a WORST plan (fixed now) and have had 3 technicians come in and it's still ****.

  • KatieNEthan Katie Borek (@KatieNEthan) reported

    @buoyantbabe @TELUS I can't even imagine. I'm always extra nice to people who work in call centers for that exact reason. Its not tech supports fault that I had to wait so long. That's a Telus problem.

  • gekido gekido (@gekido) reported

    @Gaohmee Depends where you live really. Where I'm at Telus didn't offer the higher end packages so we switched to Shaw. Prior to that we had Telus for years without issues. It's really Coke | Pepsi for the most part

  • yycnishant Nishant 🇨🇦 (@yycnishant) reported

    @Crackmacs Telus - over 5 years now no issues.

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @koodo if Telus has a 5G network, and they're your parent company, why don't you?