Telus

Telus Outage Report in Prescott, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prescott, Ontario 04/30/2025 12:35

April 30: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Catvanzyl Cat van Zyl (@Catvanzyl) reported

    @mistermac56 Yes, it’s problematic to me, but there are other big service providers like bell, Telus.

  • tangibullah Bethankit Hums (@tangibullah) reported

    @hrmcleod @commieactivity @Lefty_Mind That's TELUS though, as you'll learn after a few billing cycles. They're not doing this because of their dedication to public service.

  • brent_collyer Brent Collyer (@brent_collyer) reported

    @TELUSsupport @TELUS Hey telus support. This customer is one phone call away from telling you to shove your services. Technical support is mon-existent. To get a human to talk to you is impossible. PLEASE HELP!

  • redgypsee Deborah Robinson🎹🎸🎤🎨📝📷⌨️📚✂️💄🙌🧘‍♀️😻🇨🇦 (@redgypsee) reported

    @CalgaryParking @TELUSsupport TY, just trying to figure out the problem, and I am guessing it is my Telus connection, perhaps.

  • BrettCl52830843 Brett Clark (@BrettCl52830843) reported

    @journo_dale @OUTtv Also you are referring to the controversy which occurred in 2008....thirteen yrs ago. Also I seem to remember Outtv filed a similar complaint against Telus about 2012. All old news. It is 2021, Jim Shaw has passed and the younger siblings are in charge.

  • uwuMeggs Meg-Ann (@uwuMeggs) reported

    Telus did not cancel my internet when I called them to cancel a month ago. They really going all out to make me hate them.

  • PMGComm Patti Gerhardi (@PMGComm) reported

    @CTVVancouver Telus let’s us all down 😳. They should try sticking to a service that they are allegedly supposed to be great at!

  • crduss 🇨🇦Claude Dusseault🇨🇦 (@crduss) reported

    @steeletalk @CKNW I have nothing to say bad about Telus. You pay for what you get.

  • Cazzy Cazzy Star (@Cazzy) reported

    Would honestly care less about rental prices if wages weren't so incredibly low. My Dad made more per hour at my age in the 90s working an entry level job at Telus with no degree than I do now. Wage stagnation is one of the biggest problems in our society.

  • MyTwistedMind89 TwistedMindofMine (@MyTwistedMind89) reported

    @FranksBullitts @PierrePoilievre @joellehamilto10 One thing is for sure. This won't help lower internet rates. Rogers doesn't need to get bigger. It needs to get broken up. Same with Telus and Bell.