Telus

Telus Outage Report in Prescott, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prescott, Ontario 11/30/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Khushpr29623888 Khushpreet Singh (@Khushpr29623888) reported

    @TELUS very bad experience Very very bad Even am old custome Not going to recommend any of my circles

  • ChrisMacKay8 BigMac☠️💀 (@ChrisMacKay8) reported

    @larryvc I'm quite happy with @TELUS service and support. Been a customer for many years!

  • bpashalidis Bobby Pashalidis (@bpashalidis) reported

    @courtlalonde @dbapz Bell, Telus, and Rogers are all bad. I moved to freedom a few years ago and haven't had any real issues. They just need more service in less popular areas

  • Elorajade Spaghetti Harvest (@Elorajade) reported

    @thordora @TELUS I feel like they are all the same. We are moving from Shaw to Telus as I cannot get consistent cell service where I live. Plus we are cutting the cable cord.

  • chvntii c (@chvntii) reported

    Telus wifi so slow I finish my whole sandwich by the time my show actually loads lmaooo

  • tw2009fa ITC (@tw2009fa) reported

    @TELUSsupport I already had called into technical support,I am not sure why I have to DM as well? I know exactly why, Telus does not want their issues on social media for everyone to see. Why is Telus relying on Bell towers?

  • StrategicThghts David Schreck (@StrategicThghts) reported

    Is it just me or do other people have trouble sending email through #Telus servers tonight? @TELUSsupport

  • rachet1717 Rachel (@rachet1717) reported

    @TELUSsupport Called support Sept 1st for a billing issue. You promised a callback within 6 days. Still waiting. And the apparent 24/7 phone line tells me you are always closed. I've been w Telus 15 yrs. You offer zero support these days. Please help me.

  • realrockerman97 Noah Martin (@realrockerman97) reported

    @TELUSsupport Down Detector is reporting mass @TELUS /@koodo outages in Alberta, BC and all of southern and Eastern Ontario since 4:30 pm yesterday. Is this being looked into?

  • thordora Jada D (@thordora) reported

    4 bars and barely any actual signal. So glad I'm porting away from @telus next week. Absolutely atrocious service.