Telus

Telus Outage Report in Prescott, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prescott, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prescott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prescott, Ontario 11/26/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Max23351139 @TELUS You may have no followers, but that doesn't mean there are no eyeballs watching how telco's treat people ;) So yes, it still makes a difference. 👊

  • malmaleeri maleeri ⁷ (@malmaleeri) reported

    I always have to reset our damn wifi connection 🤬 @TELUS @TELUSsupport

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    Goodbye @Bell_Support -- switching to Telus. Customer service is horrible, 11 years and outta here.

  • GenerallyMarco Marco ~ generally 🇨🇦 (@GenerallyMarco) reported

    @stephenlautens I have Telus Pure Fibre. Same price: 260+ Channels, Crave+Netflix (free with service), 1GB upload/1GB download, 1 4K PVR+3 boxes (no rental charge). Shaw/Rogers is garbage.

  • Bluyx1 Bluyx (@Bluyx1) reported

    @LaylandMeeks @TELUS Never had a problem with it, maybe try not being an idiot?

  • KeelShar59 Janice from 🇨🇦 (@KeelShar59) reported

    @jasminak34 Jasmine... here is what I did. My regular WNetwork through Telus did not indicate they were airing it. So, as I have Amazon Prime, I signed up for Stack TV (which airs a version of W Network and the Global). So, which channel on Stack do I watch it on?? What day does it start?

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • RobWhit84180398 Rob White 🇨🇦🇦🇺 (@RobWhit84180398) reported

    @giromonsale @TELUS I got over my speed of 150. Both up and down. Fibre is great, but the equipment they provide for modem and tv sucks.

  • KetchupInvestor Ketchup Investor (@KetchupInvestor) reported

    @DividendesFNB Thanks for the vote of support! RY was my 4th largest bank position. I reconfigured so that my bank holdings now rank TD, RY, BNS, BMO, CM. And my Telus position was too small...much smaller than my BCE. I want to grow it at faster pace than BCE. I’m treating BCE like a bond. 🤞

  • joel_patch Joel Patch (@joel_patch) reported

    Nothing like being hung up on &interrupted steadily and not have 1 question answered during a cust.service call last night @TELUS @TELUSsupport maybe #howdoicancel #canBELLdobetter #terriblecustomerserviceMikael