Telus

Telus Outage Report in Prévost, Laurentides, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prévost, Laurentides, Québec 01/26/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GrampaD2 Grampa D (@GrampaD2) reported

    @TELUS @opensignal Koodo needs to be added to your 5G network

  • BennyKinsella ben kinsella (@BennyKinsella) reported

    @TELUSsupport how do I get Telus to stop calling me 5 times a day? I have no interest in speaking to anyone from Telus. Should I just cancel my internet to get them to stop?

  • WillMorr1 W L-Mo (@WillMorr1) reported from Transcona, Manitoba

    @Shawhelp Somehow you have ported my brother's home Shaw phone to someone on Telus in error or someone stole it. How does this even happen and why would you think that he is responsible to fix it?

  • AwakeRubes RubesAwake (Robin) (@AwakeRubes) reported

    Huawei has already installed 5G equipment in Telus cell towers across Canada. Employment and Social Development Canada made Telus sign a non-disclosure agreement regarding the extent of existing Huawei 5G network operations in Canada.

  • OttawaFertility OFC (@OttawaFertility) reported

    Please be advised we are experiencing an issue with our phone service causing callers on the Telus family of mobile networks to receive a busy signal when calling our centre. We are working with our phone provider to have this issue resolved as soon as possible.

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    I can't believe how horrible a company @Shawhelp has become since @Rogers took over. They have totally destroyed their business relationship with me. I guess loyalty means mouthing to these companies. Hopefully @TELUS can do better.

  • PassiveCndIncom Rob @ PassiveCanadianIncome 💰🇨🇦 (@PassiveCndIncom) reported

    @Scott35342155 know nothing about the Intel one but the at and t one should be good for them. But I always ask myself why ppl would buy them when $bce and Telus treat shareholders way better. Dividend raises and stock price growth.. =)

  • Momof4_sendhlp Momof4 (@Momof4_sendhlp) reported

    Shira Saddleback is missing between RMH and Maskwacis. The horrible service provided by @TELUS in Maskwacis and the gaps in service in the region are preventing her cell phone and vehicle GPS from being located.

  • BCBoisvert Brian (@BCBoisvert) reported

    The worst part of #telus tv is the cable box. Not being able to only show the channels you get vs showing all channels. I hate it so much.

  • jasonwong_21 Jason Wong (@jasonwong_21) reported

    @TELUSsupport Didn’t help! I’m assuming it has to do with the Sasktel network being down, as I believe Telus uses Sasktel towers in the province.