Telus

Telus Outage Report in Prévost, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prévost, Laurentides, Québec 12/24/2025 13:35

December 24: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thx1979 Tyler Blair 🍁🍁🍁 (@thx1979) reported

    Telus seems to be having some serious issues tonight.

  • BCbonnebelle Bonnie (@BCbonnebelle) reported

    @TELUSsupport @picsiechick My phone is also has no service.. can’t call out to call Telus 😩

  • Sierra78012203 Sierra (@Sierra78012203) reported

    @Chemainiac @EvanHancock19 @TELUS My service is back HBU?

  • ilovechambermus Ursula Pidgeon (@ilovechambermus) reported

    My husband and I noticed our cellular was down....showing 'no service'. Did hard shut down and turned on, now they're working #Telus

  • picsiechick Teresa Deak (@picsiechick) reported

    @jblow15 @TELUS @TELUSsupport It's down there, too?? Yikes!

  • Run_2_Day Leslie M (@Run_2_Day) reported

    @koodo @TELUSsupport Hey Koodo/Telus - We have no service from your Sechelt Inlet tower. Not just me. Any ETA on when this will be fixed?

  • DivisionW Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • highgrader9536 highgrader (@highgrader9536) reported

    @JillColtonFree Lol I just got one tonight from Telus internet service. Funny cause I don’t have Telus home internet service.

  • CaseAbbott casey. (@CaseAbbott) reported from Merritt, British Columbia

    Lost service? Telus town?

  • ColdCaseCass Cass (@ColdCaseCass) reported

    Telus Mobile people: it's not you, it's the network.