1. Home
  2. Companies
  3. Telus
  4. Prévost, Quebec
Telus

Telus Outage Report in Prévost, Laurentides, Quebec

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Prévost, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prévost, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DougAlder
    Doug Alder, 🇨🇦💉💉💉 (@DougAlder) reported

    @DrSpockets absolutely - so what IPTV service are you using? Can you record for later? Have you dropped regular service like Telus/Bell/Shaw?

  • Bulliwyfthetank
    Bulliwyf the Tank (@Bulliwyfthetank) reported

    @TELUS @TELUSsupport Fibre junction box 2014A in Secord Edmonton was left wide open and unsecured. Dunno if someone messed around with it or a lazy tech didn’t lock up. Also, there is no way to easily report this other than this - that sucks. Do better

  • DarkEdesia
    Voodoo Child (@DarkEdesia) reported

    JFC! I've been trying for the past two weeks to switch from @ShawInfo to @TELUS and this is a bloody nightmare because THEY'RE BOTH BLOODY AWFUL AND THE MONOPOLY OF THIS MARKET IS SO FRUSTRATING!! NOW YOURE TELLING ME APRIL 9TH??? NO!!! **** OFF!!!

  • MurkyTowels
    MurkyTowels (@MurkyTowels) reported

    Okay who wants to come with me and murder the entirety of Telus for promising better wifi and then having it completely **** the bed 1 month in? 🥺

  • BrettVelthuis
    PoboBaked (@BrettVelthuis) reported

    Compared to Telus where they offered me $350 in credit with $100 of that being a $100 leaving shaw credit. My bill may be $15 more expensive but I'm getting better internet and an amazing security package. And I've never been with telus in my life.

  • Teepeezy3
    T.P. (@Teepeezy3) reported

    I signed up for #Telus internet because I wanted fast, reliable internet service. If I would have known they would call me multiple times per month to try and sell me other services I would have paid extra and signed up with #Shaw instead. STOP CALLING ME, TELUS!

  • BCounterview
    Here for a better BC. (@BCounterview) reported

    @arthister and clearly the health system is on the brink here in BC - and the Health Ministry is being obtuse about numbers needing surgery etc. We are in deep trouble and all @BCNDPCaucus is doing is pushing people to Telus Health.

  • MattRobertz
    Matt Roberts (@MattRobertz) reported

    Bell, Rogers and Telus took more than $240 million in pandemic support while handing out $5.5 billion to shareholders. Did they get an email for repayment ? #CERB #cdnpoli

  • thedjmurphy
    D.JAMES Murphy (@thedjmurphy) reported

    My neighbor has lost her lifeline to family & contacts, she is 84 years old&not a native english speaking retired woman who is hard of hearing. TELUS asked to connect with fiber & was complying except TELUS chose to disconnect her telephone BEFORE CONFIRMING THEIR SUCCESS, HELP

  • lifeisshort1326
    psingh13260@gmail.com (@lifeisshort1326) reported

    @TELUSsupport It not worth it to sign up for TELUS service anymore specially HOME SERVICE. There is litreally no customer support in real terms.