Telus

Telus Outage Report in Prévost, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prévost, Laurentides, Québec 03/30/2026 23:15

March 30: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • yoshiithecat Yoshi (@yoshiithecat) reported

    @iPhoneinCanada Switched back to @Koodo from @Telus. $85 plan down to $45 is a no brainer. 5G just isn’t worth the extra $480+ per year. Took me over 1.5hrs on the phone.

  • zotfot Arpad Hild (@zotfot) reported

    @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

  • JohnFashionGuy JohnFashionGuy (@JohnFashionGuy) reported

    @ADT In Canada…the service was much better when @telus didn’t own you here!

  • rubyholliday7 Jill (@rubyholliday7) reported

    After leaving I noticed that many channels that I subscribe to were not working, perhaps 30 premium channels. I called Telus but a recorded message said they were closed at that time and to call the next day.

  • Matt_Jantzi Matthew Jantzi (@Matt_Jantzi) reported

    @PeterofRecord @FinEconGlobal Same. Telus Black Friday offers are crap - lease an iPhone13, charge more to drop my current plan. 25+ years as a mobility customer means SFA lol

  • SharmanMinus Sharman Minus⁷ (@SharmanMinus) reported

    Our taxes are supposed to fund the Ministry of Health so it can deliver health care to residents of BC. That money should not be used to “help” Telus maximize its profits. Something’s rotten in the state of…..

  • riesco_co Riesco & Co. (@riesco_co) reported

    @TELUSsupport No, it wasn’t sorted. Tech didn’t show up Saturday, as promised & then I received an email saying a tech would arrive Dec 5th, without any consultation with me as to time & day! After 44 years w/Telus, I cancelled my service and am now with Shaw.

  • exit266 exit266 (@exit266) reported

    Also, @TELUS you should legally be required to replace all the Huawei units you have installed in customer business and homes even after it was proven they were a security risk.

  • Andrew197050 Andrew Todd (@Andrew197050) reported

    @TELUSsupport Good afternoon, due to home finances I have notified BELL MTS I want to cancel internet with them. I was told internet with TELUS and getting an iPad (?) for internet. My bill would be $130 saving me nearly $80 comparatively to MTS. What more can you tell me??

  • KelseyGott *Kels* (@KelseyGott) reported

    @TELUS You are something else. After being on the phone for 3hours and 25 there is no solution offered. Pathetic. Terrible customer service from your “Escaltions Manager Navin”