Telus

Telus Outage Report in Prévost, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prévost, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prévost and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prévost, Laurentides, Québec 02/21/2026 14:20

February 21: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • flyin_oryan Westview Legend 🇺🇦 (@flyin_oryan) reported

    @JackieBee_16 @TELUSsupport Ugghh....i have despised #TELUS since they inflated my cell bill as a late teens/early 20s around the turn of the millenium. Ive been with Shaw for a long time and never had major issues, just wish they would give me a better discount for all my years of faithful service

  • PrairieGuy35 Mario (@PrairieGuy35) reported

    @bucksno79785963 @TELUS Ditto Bell seems to be the only one to have stepped up so far. My decision to cancel will be made on Tuesday the 1st of March.

  • Redneckbeauty3 Redneckbeauty (@Redneckbeauty3) reported

    @fordnation How about fix the fact telus has been tracking their users since 2020 . Civil suit you say

  • MikeyB0101 Michael (@MikeyB0101) reported

    Third time this month I've experienced an internet outage with Telus in SE #yeg

  • EntyAtDusk .•°Dusk°•.•°driving kinda sucks°•. (@EntyAtDusk) reported

    my stupid ideal cute date has always been going to the telus world of science and just goofin around and buying shitting gift shop items and maybe seeing an imax movie or joining on of their adult nights ugh PLEASE this is all i wANT

  • jprime_RS Jerry Lo (@jprime_RS) reported

    If I’ve learned anything from talking to TELUS support - Is that Bouchard needs a reset to get him back up and running properly.

  • suko_tachi Suko Tachi (@suko_tachi) reported

    @globeandmail Rogers is a horrible company & Shaw is a horrible company. I’ve no doubt they suit each other but I doubt the public could stomach the outcome of them becoming one. However here in BC where we have only 2 wifi internet providers TELUS I’m sure would do a happy dance.

  • emily_ledeno Emily DeNoble (@emily_ledeno) reported

    @fordnation Does this include Telus, who was monitoring 33 million cell phones? Not sure it’s our employers to worry about but rather our governments control, you know like freezing bank accounts, having banks direct donated funds to Ontario gov’t. Govt cares about its citizens. Bull crap

  • madmaxedm Marcel Fortin (@madmaxedm) reported

    @TELUSsupport @MikeyB0101 We have internet connectivity now. Thanks, please review trend data this week from southeast edmonton call ins to see if it warrants a service call for our neighborhood / local telus hub for issues. thanks

  • SmolkaWilly ***** smolka (@SmolkaWilly) reported

    @mynamesnotgordy Which service provider should I use for Wi-Fi & internet? TELUS or Shaw?