Telus

Telus Outage Report in Prince Edward County, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Prince Edward County, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Prince Edward County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Prince Edward County, Ontario 12/25/2025 22:55

December 25: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Prince Edward County, Ontario

Latest outage, problems and issue reports in Prince Edward County and nearby locations:

  • snoshi S. Bampton (@snoshi) reported from Prince Edward County, Ontario

    i wish the POS sportsnet app still let you pick your stream rate so i do t burn my telus data in one afternoon watching baseball. what a pile of crap that last update was. gimme back 800k streams!!!

  • immacrecep i miss football. (@immacrecep) reported from Belleville, Ontario

    Anyone else with @TELUS lose all cell service? @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • M_S_Fricker Mike Fricker 🇨🇦 Christian Priest ASD C-PTSD🖖☯️ (@M_S_Fricker) reported

    2/2 meltdown. Damn thing cuts out though the only indicator on the router stays solid white as if everything is fine. If I get on the phone with them I'm likely to cancel and switch to the only other crappy provider Telus, who we left many years ago.

  • EGILDATOVAR1 EGITOCA (@EGILDATOVAR1) reported

    @TELUS @TELUSsupport Since last night customers in Richmond BC are having issues with internet. Many of us work from home. We got a notification from Telus this morning, too late to rearrange our work schedule. We lost time and money. Any compensation for the affected customers?

  • AMM18092000 AMM (@AMM18092000) reported

    @koodo we've been a long time customers and recently moved to Orchards area (Edmonton). Very unhappy with the poor network reception we're getting here (call drops and data not working) Help @TELUS

  • Mr_Puck_Cancer 🏒🧡 Jay Bühler 💙🏒 (@Mr_Puck_Cancer) reported

    This begging is a never ending cycle until I pay off a $4.25 k loan & my current #TELUS products. Sadly I know no one who can readily spare $4.25k. It’s not an easy sum to #Beg for either. Once I pay those I’ll have $300 a month for food & gas … 3/5

  • akapiece sherri (@akapiece) reported

    @TELUSsupport so after being with Telus for 15+ years I’m left with no proper internet to be able to work and make an income and when I asked about my current services at my old address and wether I need to cancel I’m told to wait for a call back and they can credit the days

  • LeeMac19871611 Lee Mac (@LeeMac19871611) reported

    OMG I am SOOOO tired of scams!!! They are never ending... I like to play along with them... maybe save someone from being scammed. This was "Telus". I said "I'm not interested thank you! I'm happy with Rogers!" **** you.. **** you ma'am was the response LOL #scammers #ScamAlert

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @SoniaFurstenau @markroseman Sonia, once again, don’t get distracted by the Telus issue. The REAL issue is compensation for FDs providing longitudinal care. Telus is filling a void for many of us who don’t have FDs, at no cost to us. The services they charge for are outside the med service plan.

  • cryslogan Crystal Logan (@cryslogan) reported

    DO NOT BUY ANYTHING from the @TELUS WEBSTORE. Terrible customer service. After almost 2 weeks of being assured that my order was in stock and about to ship, 3 long phone calls, now I get an email that it’s back ordered? Payment taken. CCTS report about to be filed! @TELUSsupport

  • akapiece sherri (@akapiece) reported

    @TELUSsupport so now I’m officially moving in today have no internet, have no scheduled service date to install and I work from home… @TELUS solution “use your mobility data as a hot spot for now and we can look at crediting you if needed” Are you F**king kidding #worstservice

  • akapiece sherri (@akapiece) reported

    @TELUSsupport after being a home service customer for 15 years I’ve been waiting over a week to find out if Telus will set up my services at my new address. 3 escalated tickets and a duty manager and you still can’t confirm if you’re going to hook up my services!? #worstservice