Telus outages and service status in Purpleville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 1 outage signal in the last 24 hours around Purpleville, including 1 direct report.
The most common problems reported in this area mention Phone, Internet, and E-mail.
The most recent signal from this area was received May 23, 5:14 PM EDT.

Phone (63%)
Internet (25%)
E-mail (13%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Purpleville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Purpleville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Purpleville	Baseline
May 22, 5:20 PM EDT	0	0	0
May 22, 5:40 PM EDT	0	0	0
May 22, 6:00 PM EDT	0	0	0
May 22, 6:20 PM EDT	0	0	0
May 22, 6:40 PM EDT	0	0	0
May 22, 7:00 PM EDT	0	0	0
May 22, 7:20 PM EDT	0	0	0
May 22, 7:40 PM EDT	0	0	0
May 22, 8:00 PM EDT	0	0	0
May 22, 8:20 PM EDT	0	0	0
May 22, 8:40 PM EDT	0	0	0
May 22, 9:00 PM EDT	0	0	0
May 22, 9:20 PM EDT	0	0	0
May 22, 9:40 PM EDT	0	0	0
May 22, 10:00 PM EDT	0	0	0
May 22, 10:20 PM EDT	0	0	0
May 22, 10:40 PM EDT	0	0	0
May 22, 11:00 PM EDT	0	0	0
May 22, 11:20 PM EDT	0	0	0
May 22, 11:40 PM EDT	0	0	0
May 23, 12:00 AM EDT	0	0	0
May 23, 12:20 AM EDT	0	0	0
May 23, 12:40 AM EDT	0	0	0
May 23, 1:00 AM EDT	0	0	0
May 23, 1:20 AM EDT	0	0	0
May 23, 1:40 AM EDT	0	0	0
May 23, 2:00 AM EDT	0	0	0
May 23, 2:20 AM EDT	0	0	0
May 23, 2:40 AM EDT	0	0	0
May 23, 3:00 AM EDT	0	0	0
May 23, 3:20 AM EDT	0	0	0
May 23, 3:40 AM EDT	0	0	0
May 23, 4:00 AM EDT	0	0	0
May 23, 4:20 AM EDT	0	0	0
May 23, 4:40 AM EDT	0	0	0
May 23, 5:00 AM EDT	0	0	0
May 23, 5:20 AM EDT	0	0	0
May 23, 5:40 AM EDT	0	0	0
May 23, 6:00 AM EDT	0	0	0
May 23, 6:20 AM EDT	0	0	0
May 23, 6:40 AM EDT	0	0	0
May 23, 7:00 AM EDT	0	0	0
May 23, 7:20 AM EDT	0	0	0
May 23, 7:40 AM EDT	0	0	0
May 23, 8:00 AM EDT	0	0	0
May 23, 8:20 AM EDT	0	0	0
May 23, 8:40 AM EDT	0	0	0
May 23, 9:00 AM EDT	0	0	0
May 23, 9:20 AM EDT	0	0	0
May 23, 9:40 AM EDT	0	0	0
May 23, 10:00 AM EDT	0	0	0
May 23, 10:20 AM EDT	0	0	0
May 23, 10:40 AM EDT	0	0	0
May 23, 11:00 AM EDT	0	0	0
May 23, 11:20 AM EDT	0	0	0
May 23, 11:40 AM EDT	0	0	0
May 23, 12:00 PM EDT	0	0	0
May 23, 12:20 PM EDT	0	0	0
May 23, 12:40 PM EDT	0	0	0
May 23, 1:00 PM EDT	0	0	0
May 23, 1:20 PM EDT	0	0	0
May 23, 1:40 PM EDT	0	0	0
May 23, 2:00 PM EDT	0	0	0
May 23, 2:20 PM EDT	0	0	0
May 23, 2:40 PM EDT	0	0	0
May 23, 3:00 PM EDT	0	0	0
May 23, 3:20 PM EDT	0	0	0
May 23, 3:40 PM EDT	0	0	0
May 23, 4:00 PM EDT	0	0	0
May 23, 4:20 PM EDT	0	0	0
May 23, 4:40 PM EDT	0	0	0
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0

May 23: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purpleville, Ontario

The most recent Telus outage reports came from the following cities: York, Toronto county, Toronto, and Richmond Hill.

City	Problem Type	Report Time
York	Phone	12 minutes ago
Toronto county	Phone	2 days ago
Toronto county	Internet	4 days ago
Toronto county	Phone	19 days ago
Toronto	Phone	25 days ago
Toronto county	E-mail	25 days ago

Nearby cities with recent reports

Toronto county

2 recent signals

2 days ago

York

1 recent signals

12 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Purpleville, Ontario

Latest outage, problems and issue reports in Purpleville and nearby locations:

Tanvir64🇧🇩 (@tanvir_z64) reported 3 minutes ago from Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
Joe Pizzoferrato (@JoePizzoferrato) reported 11 minutes ago from Toronto, Ontario
@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!
sara urowitz (@saraurowitz) reported 17 minutes ago from Aurora, Ontario
@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
RG for Life (@loganryan44) reported 21 minutes ago from Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 21 minutes ago from Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
Sophia Cybulski (@SophiaCybulski) reported 21 minutes ago from Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
bitter ness (@StregaNessa) reported 22 minutes ago from Toronto, Ontario
If anyone tried to text me today, Telus was down and I didn't notice 🥲
John N. Davis (@johnndavis) reported 23 minutes ago from Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
Lanrick Bennett Jr. (@myonlinelifenow) reported 23 minutes ago from Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
Jamie Fox (@ACJamieFox) reported 24 minutes ago from Toronto, Ontario
@Skeeter00007 @Rogers @TELUS Greed never gives.
WTIRealist (@WTIBull) reported 27 minutes ago from Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
Debbi Ragogna (@DebRagogna) reported 35 minutes ago from Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
Ryan Ali (@ryanali23) reported 37 minutes ago from Toronto, Ontario
@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 41 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 41 minutes ago from Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 49 minutes ago from Toronto, Ontario
UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’
Dennis aka dLo (@sidetripca) reported 49 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Laura McGrath (@lauramcgrathh) reported 57 minutes ago from Toronto, Ontario
@TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.
Alexa Smith (@prettyapathetic) reported 57 minutes ago from Toronto, Ontario
Switched my cell phone service from #telus to #koodo at the end of December and yet I’m still getting #telus bills 2 months later. Not cool #telus not cool. You will be hearing from me shortly.
Annette McKinnon (@anetto) reported 58 minutes ago from Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Terrill Tailfeathers (@Terrilltf) reported 7 minutes ago
“Maybe Telus sent a long message do you want me to read it?” **** no.
Probably But Not Necessarily Ian Bell 🇨🇦 (@ianb) reported 10 minutes ago
@jodyvance @TELUS Emancipate yourself from deep (mis)management by the provider by purchasing your own @Ubiquiti Unifi gateway. Gives you easy GUI access to your network, expandable, and cheap. Then, yes, cut the cord for CableTV. Services like phone/cable etc. are better delivered “over the top”.
David Cee 🇨🇦💪🏼🇮🇹🇫🇮 (@CanucksIn4) reported 12 minutes ago
@jodyvance @TELUS lol. Right. I had the PVR box changed out once and that improved things but the equipment is just crap. Not state of the art at all.
Hafiz Moezam (@HafizMoezam) reported 14 minutes ago
@Tys35 @TELUSsupport Lol your on wifi. Dont blame telus for **** hardware. Invest in your own wifi equipment and not the isps
xOxStayCxOx (@xOxStaycxOx) reported 16 minutes ago
Not understanding how my Stream+ is no longer attached to my @TELUS account so I can’t cancel it but I keep getting billed monthly for it. Not to mention there is no customer service line to call for help cancelling I am just stuck praying someone reads my ticket?!
Nikki 🇨🇦 (@Mis_Nim) reported 22 minutes ago
I just received a bill from @TELUS @TELUSsupport with a LATE FEE I was assured my account was CLOSED after the fraud committed against me and that any bills were NULL AND VOID **** YOU TELUS
alice (@hcsrih) reported 24 minutes ago
Canadians be like, "were you affected by the Telus outage this morning?"
Boo Meester (@BooMeester) reported 25 minutes ago
@NFB_Katja @jodyvance @TELUS I haven’t had problems with the actual technicians, just Telus itself!
Quinn K Chase (@QuinnJKChase) reported 28 minutes ago
@jodyvance @TELUS They advertise that if you don’t have fibre (we didn’t) that you have 90’s service. We had 90’s service just like you have and a pixelated picture when it rained. One thing I do know, at $200+ a month, I sure didn’t pay 90’s prices!
Albert Giesbrecht (@Visaman) reported 30 minutes ago
@jodyvance @TELUS I have Telus Optik. No problems in my Burnaby condo. I have Fibre.