Telus outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Toronto county, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	8 hours ago
York	Phone	1 day ago
Toronto county	Phone	3 days ago
Toronto county	Internet	5 days ago
Toronto county	Phone	20 days ago
Toronto	Phone	26 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Kelly Harris (@KellyPMHarris) reported 9 minutes ago from Toronto, Ontario

  Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

• 
  Randall C Willis (@createdbyrcw) reported 14 minutes ago from Toronto, Ontario

  Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

• 
  Tracy D (@tracylyn44) reported 16 minutes ago from Toronto, Ontario

  Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 18 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 22 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Sheldon Kerzner (@sheldonbk) reported 25 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  MermaidCindy (@CinderellaJane7) reported 31 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  Starbucks Bae (@Miss_Angel_Baby) reported 34 minutes ago from Toronto, Ontario

  Not @TELUS Refusing To Help Me With An Upgrade On My Plan...

• 
  WTIRealist (@WTIBull) reported 38 minutes ago from Toronto, Ontario

  @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

• 
  Tania gupta (@taniagupta1307) reported 39 minutes ago from Toronto, Ontario

  @koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection

• 
  Sophia Cybulski (@SophiaCybulski) reported 41 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

• 
  Ryan Baldwin (@bakerofbytes) reported 41 minutes ago from Toronto, Ontario

  After updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 47 minutes ago from Toronto, Ontario

  UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

• 
  George Sawision me. (master electrician) (@GSawision) reported 49 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Kevin Edward Proulx (@kevineproulx) reported 49 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported 52 minutes ago from Toronto, Ontario

  Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

• 
  miss mamas (@TanashaNality) reported 55 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  Sheldon Kerzner (@sheldonbk) reported 55 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 58 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported 60 minutes ago from Toronto, Ontario

  @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  susan bancroft,陳素琴 (@susanbancroft12) reported 3 minutes ago

  @jodyvance @TELUS All the "service " providers are the same

• 
  Probably But Not Necessarily Ian Bell 🇨🇦 (@ianb) reported 7 minutes ago

  @jodyvance @TELUS Emancipate yourself from deep (mis)management by the provider by purchasing your own @Ubiquiti Unifi gateway. Gives you easy GUI access to your network, expandable, and cheap. Then, yes, cut the cord for CableTV. Services like phone/cable etc. are better delivered “over the top”.

• 
  Redev (@redevpramod) reported 10 minutes ago

  @TELUS @TELUSsupport .. please look to add signal boosters inside the Calgary Transit tunnels.. we end up losing connection while travelling through tunnels. @calgarytransit

• 
  Mark Dietz (@MarkDietzinAB) reported 14 minutes ago

  @jonkay I came up with an easy solution for this. Here's how it goes... Hello, Telus?... I'd like to cancel my cable?

• 
  Charlie Kirk Douglas (@MS_Encarta95) reported 15 minutes ago

  I got 100GB 5G+ unlimited talk/text within US/Canada/Mexico for $55 through my work plan on Telus I thought I was getting a deal damn

• 
  Jeremy (@JDHXRP) reported 17 minutes ago

  @MelissaLMRogers @TELUSsupport **** Telus. I was with them for 20 yrs. Finally switched to Fido. Cheaper bill

• 
  Will dePeuter (@WillageD85) reported 18 minutes ago

  @beauti_animals Never been the Vancouver, but as a Canadian, the Telus building was a dead give away.

• 
  Margot Maddison-MacFadyen, PhD (@M_M_MacFadyen) reported 18 minutes ago

  @jodyvance @TELUS Over here on PEI, our cell phones have terrible connectivity, some none at all. It is so bad, our provincial government funded an investigation and report. Result? We need more cell towers. Will the communication companies put up the needed towers? No. Yet they keep pestering us to buy new services. Why would we do that without the towers we need for support?

• 
  CanIrishCanuck 🇨🇦 🍁 (@CanIrishGal) reported 20 minutes ago

  @MelissaLMRogers @TELUSsupport I've been taken to collections over Telus. They are by far the worst of the worst.

• 
  Mamma Bear🇨🇦 (@islgalwrites) reported 22 minutes ago

  @ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.