Telus

Telus Outage Report in Vaughan, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Vaughan, Ontario 02/01/2026 22:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto and North York.

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City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.

  • ttctaker Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • 369ix Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario

    @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • johnndavis John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

  • loganryan44 RG for Life (@loganryan44) reported from Toronto, Ontario

    I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    Oh man, someone on Reddit just reminded me of when Telus used to have their MiKE network back in the early 2000s. I remember some of my friends back in high school had those cell phones that had a built-in walkie-talkie. They looked so convenient to have by buzzing your friends.

  • queerthoughts Rick Barnes (@queerthoughts) reported from Toronto, Ontario

    @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

  • JonAreias Jon Areias (@JonAreias) reported from Richmond Hill, Ontario

    @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • DebRagogna Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • OtarineMusic otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • Jessica00469341 Jessica (@Jessica00469341) reported from Toronto, Ontario

    @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • fslalani Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • Vipin39027196 Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CapsColts J (@CapsColts) reported

    @TSNRyanRishaug @TELUS @TELUS worst customer service on earth. Good luck

  • AhmedIrtesam Irtesam Murshid Ahmed (@AhmedIrtesam) reported

    @jakkuh_t @TELUS @ASUS_ROG Damn son

  • BaconbitsRJ BaconbitsRJ (@BaconbitsRJ) reported

    Dear @telus. We have been living in the Peace Country for the past8 months and experiencing the atrocious internet / satellite service you are providing. Just curious since the county has already paid you for a new tower that you have failed to provide 1/2

  • trevorosborne1 Trevor Osborne (@trevorosborne1) reported

    @TSNRyanRishaug @TELUS Man it’s just as terrible in Leduc!

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!

  • CityofRedDeer The City of Red Deer (@CityofRedDeer) reported

    @fiskee60 Local area cell service is not a municipal responsibility, but we can share that Telus is working through the process to build a new cell tower in the Timberlands area.

  • DevonTarrant Devon Tarrant (@DevonTarrant) reported

    .. My wife works exclusively from home, and aside from that, trying to use any social media/streaming is completely garbage. (First world prob but I don’t care) @shawinfo, what gives? Do better, cause I was pretty darn close to cancelling outright and calling Telus. 🤔🤔🤔

  • patsnation0917 Chris (@patsnation0917) reported

    @TSNRyanRishaug @TELUS Welcome to telus. Where we want your money but aren't willing to do anything to help.

  • RdLessTrvled 🔸Dahlia Woods🔸 (@RdLessTrvled) reported

    @Rednor1 @TheRealDogPoun1 😣😲 wow Telus, earning gold stars everywhere I see. That's awful! You and all others went through enough! Prayers sent that the rest of the recovery is going smoother than Telus' offerings🙏

  • meshiknkenai rick spangler (@meshiknkenai) reported

    @TSNRyanRishaug @TELUS Remote testing not good. Willing to help just need you to reach out.