Telus outages and service status in Vaughan, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- Phone (50%)
- Internet (30%)
- E-mail (10%)
- Total Blackout (10%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vaughan, Ontario
The most recent Telus outage reports came from the following cities: Toronto county, Toronto, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Phone | 8 days ago |
|
Toronto
|
Phone | 14 days ago |
|
Toronto county
|
14 days ago | |
|
Toronto
|
Internet | 14 days ago |
|
Richmond Hill
|
Phone | 16 days ago |
|
Toronto
|
Internet | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
-
Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported from Toronto, Ontario@Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.
-
Sarbjit Kaur (@sarbjitkaur1) reported from The Beaches, Ontario@GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?
-
Matthew Gamble (@mgamble) reported from Toronto, Ontario@AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.
-
Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
-
Dante Haversham (@Blooberboy) reported from Toronto, Ontario@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
-
Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario@TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎
-
Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, OntarioJust spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
-
Todger Strunk (@WaxEBuildup) reported from Toronto, OntarioZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?
-
David Shory (@dshory) reported from Toronto, OntarioUnimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
-
Jamie Fox (@ACJamieFox) reported from Toronto, Ontario@Skeeter00007 @Rogers @TELUS Greed never gives.
-
Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
-
Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
-
James Harbeck, still here (@sesquiotic) reported from Toronto, OntarioFun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)
-
🖤Rachel Santos🖤 (@queensantos1984) reported from Toronto, Ontario@TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.
-
Carol Brooks (@ttctaker) reported from Toronto, Ontario@gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.
-
Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
-
❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, OntarioEvery time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
-
WTIRealist (@WTIBull) reported from Toronto, Ontario@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
-
Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
-
Debbi Ragogna (@DebRagogna) reported from Toronto, OntarioHey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Salty Albertan (@FringedCanuck) reported@martianwyrdlord Telus is the worst telecom company in Canada. Over priced GARBAGE
-
Danny (Red Dawg) (@ReddawgHorizon) reported@eesquid 🎯 TELUS has the worst customer service, and it’s not even close.
-
Isaiah Ojo (@isaiah_ojogigs) reported@tony_god_sent @HeyAmit_ Check this website called oneforma , telus and crowdgen you earn $1500 A month . A legit remote job board Use Morelogin antidetect browse to navigate anonymously , the solution to remote jobs is to work anonymously undetected and make sure you have a good proxy to mask location
-
Marcus Neufeld (@mneufeld123) reported@CalgaryDave Davey Robinson the mental midget. Read your Roger’s or Telus contract That does NOT happen You’re such a stupid *******
-
Doug the Spud 🇨🇦 (@DThespud15601) reported@Tablesalt13 Actually ok with this because I can't understand a ******* thing usually. Also I left Telus, Shaw, Rogers, Bell years ago. **** them.
-
Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reportedI don't think @TELUS @TELUSsupport realizes how much their constant sales/slop support phone calls are destroying their business brand. I just got a call from one of their reps overseas asking me for feedback, even after I filled out a monstrous feedback form yesterday online. After I had previously told multiple TELUS reps that I was only a customer because I am trying to shut down my father's accounts after his passing and to stop calling me and trying to sell me new services, given my situation. When I tried to explain this to the person who just called, they made a bunch of inappropriate and juvenile sounds and then hung up on me. There is zero chance that I would move any of my services to TELUS at this stage. This is the hidden cost of outsourcing sales and support and making every phone call into a pseudo sales call. I still have several services to wind down with Telus on my parents behalf - home security, internet, home phone - an I cringe thinking about how much time I will spend on the phone and the quality of those upcoming experiences.
-
Jose Putanero 🇨🇦 (@JPutanero) reported@JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.
-
Nickspirit (@Nickspirit4) reported@anthony604 @TELUS @WhitecapsFC Or why don’t Canadians stop taxing the **** out of entrepreneurship and then maybe we wouldn’t be begging for a buyer and we wouldn’t have a 60 cent dollar. Think about it.
-
Tegu breaking news. (@tegufy_news) reportedA fibre cut has left Telus customers in several northern B.C. communities without internet, TV, home phone, and wireless services. The outage, affecting areas such as Masset and Prince Rupert, is due to vandalism, according to Telus. The company has not yet provided an estimated time of repair.
-
Vodka (@VodkaFlashback) reported@BrandonWealth Telus is gonna get a fat 50% dividend cut next quarter. Once it does… I will buy it as then it’s debt financing and future become possible. Right now that thing is hot garbage. Waiting on that stock to bottom out while I ride semi’s and oil.