Telus outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, and Purpleville.

City	Problem Type	Report Time
Toronto	Internet	21 hours ago
Toronto	Phone	22 hours ago
Toronto	Total Blackout	23 hours ago
Toronto	Internet	3 days ago
Richmond Hill	Phone	7 days ago
Toronto	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Todger Strunk (@WaxEBuildup) reported 8 seconds ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 4 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  Randall C Willis (@createdbyrcw) reported 6 minutes ago from Toronto, Ontario

  Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

• 
  Jessica (@Jessica00469341) reported 11 minutes ago from Toronto, Ontario

  @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 12 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Farrukh Lalani (@fslalani) reported 15 minutes ago from Toronto, Ontario

  @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

• 
  Vanessa 🇺🇦 (@shapsy01) reported 15 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  HotPeppa (@Hunnie2B) reported 24 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  Modern Pundit (@sen127) reported 25 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 28 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 29 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  Laura McGrath (@lauramcgrathh) reported 29 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  RG for Life (@loganryan44) reported 40 minutes ago from Toronto, Ontario

  I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 44 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Sheldon Kerzner (@sheldonbk) reported 45 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 46 minutes ago from Toronto, Ontario

  @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

• 
  Sophia Cybulski (@SophiaCybulski) reported 46 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

• 
  DjMalik (@DjMalik8013) reported 50 minutes ago from Toronto, Ontario

  @TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.

• 
  Nadia (@TheLifeOfNadia) reported 54 minutes ago from Toronto, Ontario

  @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

• 
  Annette McKinnon (@anetto) reported 59 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henry (@LordOfAlts) reported 6 minutes ago

  @BiqMillar Good tip never realized TELUS and Clickworker were options for consistent work

• 
  Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 6 minutes ago

  Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.

• 
  Micheal Steinhauer (@Mstei0) reported 8 minutes ago

  A slob talking about my telus bill paid for by my tax refund. Myself? Anyways. You're lucky these slobs help you.

• 
  James (@James099878) reported 11 minutes ago

  @globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.

• 
  Vancity (@Justconstantwon) reported 13 minutes ago

  @TELUSsupport My smart wifi hub that was sent out to replace my existing modem after I've upgraded to the gigabit service was sent using incomplete address information and Fedex is saying only Telus can change it. Quite disappointed in the Home internet upgrade process.

• 
  D A M A N I.base.eth🤎🦅 (@0xdamani) reported 14 minutes ago

  @idris_pop406 @AdegbemboB Are you currently working telus! Could help you with th4 assessments and even work out telus that's even more stable than outlier

• 
  Terrill Tailfeathers (@Terrilltf) reported 14 minutes ago

  Quick. Most reliable inexpensive internet service in Calgary. Other than Telus lol and Elon’s of course.

• 
  Unacceptable Cherie B (@CherieBeneteau) reported 15 minutes ago

  @Savage16May My son cracks up at me yelling operator continuously into my phone. AI never understands my problem. Then I start swearing and it hangs up on me 8 months now still can't get my phone to stop dropping calls and my phone won't switch over to wifi calling. But telus only has AI support.

• 
  Wendy 🇨🇦 (@perfectrose2011) reported 16 minutes ago

  thanks," and hang up. Since I now have his name, are you able to contact the police to give his name and the # as obviously being someone impersonating Telus as an employee? Happy to DM this to you.

• 
  Ai AM CAVEMAN (@CanadaScamada) reported 16 minutes ago

  The Northern lights Satellite Fight Rogers played it like a chess grandmaster while Bell, MTS, and Telus fumbled around like they were playing checkers with winter mittens on. In a country as vast and rugged as Canada, where huge swaths of land have zero cell coverage, satellite-to-mobile tech is the future for keeping people connected in the bush, on the water, or up north. Rogers saw the obvious winner and jumped in early with Starlink— Elon Musk’s low-Earth orbit beast with thousands of satellites already zipping overhead. They launched Rogers Satellite in 2025, starting with reliable texting, text-to-911, and emergency alerts on regular smartphones, then rapidly added support for popular apps like WhatsApp, Google Maps, AllTrails, and Messenger. By early 2026, they expanded it coast-to-coast (covering millions more square kilometres), tossed in free trials in places like Atlantic Canada, and just days ago rolled out seamless roaming into the US via T-Mobile’s Starlink-powered setup. No special hardware, no waiting years—real connectivity, right now, with proven performance and clear momentum toward full voice/data. Smart, decisive, and customer-first. Rogers basically turned every phone into a satellite phone where towers fear to tread. Meanwhile, Bell (and its MTS arm) and Telus decided to bet big on AST SpaceMobile, a scrappy Texas startup still scrambling to get its own satellite constellation properly off the ground lol. Bell hyped a “first” demo voice call back in 2025 and promised a 2026 launch, while Telus signed on in March 2026 with some equity investment and ground infrastructure talk. Their pitch? Future broadband, voice, and data… eventually. Late 2026 at the earliest for any real rollout, with a lot of “we’re building it” vibes and fewer actual customers using it today. The contrast is brutal and hilarious. Rogers is out here actually delivering satellite connectivity today—texts, apps, cross-border roaming—while Bell, MTS, and Telus are still waving around press releases about satellites that mostly exist as PowerPoint slides and optimistic timelines. Canadians stuck in dead zones don’t want “coming soon” promises; they want a signal when their truck breaks down in the middle of nowhere. Rogers chose the proven, massive, rapidly scaling Starlink network that’s already lighting up phones across the planet. Bell and Telus? They went with the long-shot alternative that’s playing catch-up. In the race to blanket Canada with space-based mobile service, one carrier sprinted ahead with the rocket ship… and the others are still warming up the backup prop plane. Right now, the industry is laughing: “Bell and Telus picked what?” While Rogers customers are sending “I’m alive” texts from the tundra, their rivals are busy explaining why their fancy future service isn’t quite ready yet. Classic Big Telecom brain fart—overthinking it, missing the obvious winner, and handing Rogers a massive marketing and coverage edge on a silver platter. Oof. That’s gotta sting. - Grok & Ai