Telus outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Markham, Toronto, and York.

City	Problem Type	Report Time
Toronto county	Internet	2 days ago
Markham	Phone	7 days ago
Toronto county	Internet	11 days ago
Toronto	Internet	12 days ago
Toronto	Internet	12 days ago
York	Phone	13 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Peter Muscat (@Peter_Muscat) reported 4 minutes ago from Toronto, Ontario

  Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

• 
  James Harbeck, still here (@sesquiotic) reported 5 minutes ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 7 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  Rishabh Sinha (@rishabh_snh) reported 12 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

• 
  WellWithMelo (@wellwithmelo) reported 12 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Sheldon Kerzner (@sheldonbk) reported 15 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 16 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 18 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 24 minutes ago from The Beaches, Ontario

  @TELUSsupport Very disappointed with unacceptably delayed process of PS to PS data migration and the lack of support to provide a safe and practical alternate pathways for the interim EMR use @TELUS I wish I know this before I choose this platform #PSSuiteEMR #patinetsafety

• 
  sara urowitz (@saraurowitz) reported 25 minutes ago from Aurora, Ontario

  @TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 26 minutes ago from Toronto, Ontario

  Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

• 
  John N. Davis (@johnndavis) reported 27 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  George (@GeorgeStroe3) reported 27 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 35 minutes ago from Vaughan, Ontario

  It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

• 
  Jessica (@Jessica00469341) reported 39 minutes ago from Toronto, Ontario

  @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

• 
  Sherry Rezaie, MD (@shaghayegh755) reported 40 minutes ago from Toronto, Ontario

  @TELUS I have been trying to get a hold of someone in your sales team by multiple emails and phone for the past 5 days for a time sensitive PS suite EMR matter and no one responded yet !! This is truly a terrible service 👎

• 
  HotPeppa (@Hunnie2B) reported 45 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  MermaidCindy (@CinderellaJane7) reported 47 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  Ryan Ali (@ryanali23) reported 49 minutes ago from Toronto, Ontario

  @TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.

• 
  Modern Pundit (@sen127) reported 56 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Birdy. (@thirtyspace) reported 4 minutes ago

  @Snaplandscaping @mattsekeres @TELUS Ha. They offshore to China and India. Good luck with that. Never trust corporations.

• 
  e.j. 🕯️| 🇨🇦🇰🇷 | ⚽️🏒🏀🏉❤️ (@jisun_e) reported 12 minutes ago

  until the day i die i am never going to use TELUS for anything ever. i've been dealing with an insane amount of nonsense for my parents' business for the past 5 weeks and all i get is astronomical bills and no service. ******* useless ***** and i despise them.

• 
  bijboutique (@bijboutique1) reported 12 minutes ago

  @RogersHelps @TELUS sucks! Their customer support is just as bad as their services. Clueless and only concerned with selling me fiber optic.

• 
  Sirenity (@Sirenity_yyc) reported 12 minutes ago

  @wyattd09 @TELUS @Rogers If you need a new mobile provider, I’m with Freedom. Genuinely good in-person support. They didn’t try to upsell me and had better plans than Bell

• 
  Ehrmantraut Capital (@EhrmantrautCap_) reported 14 minutes ago

  - Confirms $AMZN as a customer for SATCOM - Confirms $IBM and $GOOG as customers for AmpliTech's cryogenic LNAs for quantum computing R&D - TELUS LOI of $40 million already exceeded - New purchase orders from new major MNOs to be announced Insanely bullish.

• 
  Howard Beal (@alexanderBC83) reported 15 minutes ago

  @wyattd09 @TELUS @Rogers Why support any internet provider in Canada that has been gouging is for years, both mobile and home. Starlink has been fantastic

• 
  Rajesh Sharma (@rajshar25) reported 21 minutes ago

  @TELUSsupport somebody is trying to scam me in your name by sending ‘collections’ e-mail. It seems impossible to reach your customer care using phone number from Usa. How to reach telus?

• 
  Shawniño (@sasieiro) reported 22 minutes ago

  @ipawskatyt Virgin Plus is Bell. I don't mind Telus. Until their customer service tells you they forgot to tell you about a 39 dollar outstanding bill that is now gone to collections because, well, they just can't be arsed. Canada has the worst telecoms set up in the world.

• 
  ChinoAleman (@chinoalemano) reported 22 minutes ago

  JUST IN: American 5G is among the WORST in the world for AI, according to Ookla. And FDD radios, like the ones $AMPG sells to Telus $T.TO, are the key. Out of 22 countries studied, the US ranks DEAD LAST in the share of throughput it gives to the uplink, and 20th in latency. That matters because AI services (multimodal AI, AR glasses, real-time apps) are uplink-hungry. They push data UP: video, voice, sensor streams. And US networks are sitting below the thresholds AI needs. Why is the US so far behind? Ookla is specific: the country leans too heavily on TDD spectrum and lacks enough FDD lowband to complement it. The networks with consistent uplink (the Nordics, UK, Australia) combine TDD midband WITH FDD. The US doesn't. Read that again. The diagnosis is literally: America needs more FDD in the mix. Now connect it to AMPG. On the Tier-1 carrier deployment we've discussed, AMPG supplies the FDD mid-band radios. Two of the five radios per sector, in the exact band Ookla says US networks are missing. So the logic writes itself. If the US wants 5G that's actually ready for the AI era, Ookla says it needs network investment and more FDD. That's capex. And capex on FDD radios is precisely the buildout AMPG sells into. And this lines up with everything else pointing the same way: the $66B TELUS plan, the FY2027 defense spend, the sovereignty push, the AI-RAN validation. More American network investment, in the exact areas AMPG serves. The diagnosis (US needs FDD and network investment for AI) points straight at AMPG's lane. America's 5G isn't ready for AI. Fixing it means building more of exactly what AMPG makes. This is not financial advice. Do your own research. I'm long $AMPG.

• 
  Zenith Zalapski (@nitwitschool) reported 25 minutes ago

  @RoneelkRo In my area it’s Telus and they don’t give a single **** about upgrading us beyond 2010 era internet so my only choice is Elon, which is a surprisingly good service as much as it pains me.