Telus outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Richmond Hill, Toronto, and Purpleville.

City	Problem Type	Report Time
Richmond Hill	Phone	16 hours ago
Toronto	Internet	4 days ago
Toronto	Phone	4 days ago
Toronto	Total Blackout	5 days ago
Toronto	Internet	6 days ago
Richmond Hill	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Debbi Ragogna (@DebRagogna) reported 2 minutes ago from Toronto, Ontario

  Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

• 
  Sarbjit Kaur (@sarbjitkaur1) reported 11 minutes ago from The Beaches, Ontario

  @GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?

• 
  Dante Haversham (@Blooberboy) reported 11 minutes ago from Toronto, Ontario

  @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  MermaidCindy (@CinderellaJane7) reported 13 minutes ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  Garrick The DJ (@GarrickTheDJ) reported 15 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  Rick Barnes (@queerthoughts) reported 17 minutes ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 22 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 24 minutes ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

• 
  Salti (@SamySalti) reported 26 minutes ago from Markham, Ontario

  Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

• 
  George Sawision me. (master electrician) (@GSawision) reported 26 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  YouMotorcycle (@YouMotorcycle) reported 29 minutes ago from Toronto, Ontario

  @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

• 
  Randall C Willis (@createdbyrcw) reported 33 minutes ago from Toronto, Ontario

  Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

• 
  Jamie Fox (@ACJamieFox) reported 34 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 40 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  bitter ness (@StregaNessa) reported 46 minutes ago from Toronto, Ontario

  If anyone tried to text me today, Telus was down and I didn't notice 🥲

• 
  Dennis aka dLo (@sidetripca) reported 47 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 49 minutes ago from Toronto, Ontario

  @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

• 
  Laura McGrath (@lauramcgrathh) reported 50 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  Spooky Beca (@RebecaMacKinnon) reported 58 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  jennifer evans 🇵🇸 (@nejsnave) reported 60 minutes ago from The Beaches, Ontario

  We can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  x-JB 🇨🇦 (@JackieBee_16) reported 2 minutes ago

  @flyin_oryan @Sportsnet @TELUS Yeah I have boxes for each TV. We even have a booster because our internet was so terrible I’m surrounded by apartment buildings and live in a half duplex - thought it was just me because there are so many individual networks around us

• 
  MalcyTroll (@MalcyTroll) reported 2 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Are you dumb? Option A: Call Telus and get an Indian support person in india. Option B: Call Telus and get an Indian support person in Canada. Once they infiltrate they use extreme nepotism and only hire other Indians. They take a monopoly on certain enterprises. Call centers are one of them.. By using an OG Indian not a Canadian Larping Indian Telus pays 10c/hour vs $16/hour for the exact same thing. It’s just business.

• 
  K.J. (@KSJaswal97) reported 5 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Happened to me too, was calling about my internet services and the person who picked up said he was from the Telus customer service in India I legit couldn’t believe that they have a department in India of all places. Why do they have people there managing Canadian accounts

• 
  Emmanuel Richie (@emmanuel_r90) reported 7 minutes ago

  @bpmyhome18 @amara_is_weird If u know or have someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier.. they'd just help apply.. While we do the job..manage the account And split the weekly earnings..

• 
  Lord Merk Corney (@Carneyisgreat) reported 7 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Hey Telus i would like to no as well since im a paying customer.

• 
  Ray Gaur (@raygaurca) reported 8 minutes ago

  We signed up for a three year contract to replace our month-to-month service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

• 
  Everything AI | Crypto | FInanace | Current Events (@mx_lens) reported 8 minutes ago

  Finance: TELUS pays 4.6 cents per share this year. That is a massive return for a 2.5% dividend yield. The yield is actually terrible compared to tech stocks. You need to be careful if you are looking for pure yield income right now. This stock is not for high income seeker...

• 
  averagecanadian (@avgcanadian842) reported 13 minutes ago

  @DanMazierMP Telus was handed $300 million and they not only can't deliver a solution but are also cutting jobs. All while there's never been as many people to subscribe to their internet and mobile plans.

• 
  Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported 14 minutes ago

  .@TELUS Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work. I will not accept calls from a call center in India about my service!

• 
  SpacBobby (@SpacBobby) reported 19 minutes ago

  @Jamesdevo72 @TELUS I have and it sucks. Have to point your phone to the satellite and not have it obstructed, so clear line of sight