Telus outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, York, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	16 hours ago
Toronto	Internet	7 days ago
Toronto county	Wi-fi	8 days ago
Toronto	Phone	10 days ago
Toronto	Total Blackout	11 days ago
Toronto	E-mail	13 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  MermaidCindy (@CinderellaJane7) reported 29 seconds ago from Aurora, Ontario

  @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 4 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Vanessa 🇺🇦 (@shapsy01) reported 4 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  Matthew (@jmwensley) reported 4 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  John N. Davis (@johnndavis) reported 9 minutes ago from Toronto, Ontario

  20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

• 
  Dante Haversham (@Blooberboy) reported 13 minutes ago from Toronto, Ontario

  I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  HotPeppa (@Hunnie2B) reported 16 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  Sheldon Kerzner (@sheldonbk) reported 20 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 21 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  Shane (@Innanenights) reported 22 minutes ago from Toronto, Ontario

  Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?

• 
  Sam Kemp-Jackson (@samkj27) reported 22 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience

• 
  Sheldon Kerzner (@sheldonbk) reported 23 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  nonaammees (@nonaammees) reported 30 minutes ago from Toronto, Ontario

  @TELUS I've been waiting 4 hours now for a text message to port my phone now I'm in linbo between both phones and support is closed.. what kind of nonsense is this? @TELUSsupport

• 
  Jose Alaras (@jalaras) reported 33 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Garrick The DJ (@GarrickTheDJ) reported 35 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 39 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  Joe Pizzoferrato (@JoePizzoferrato) reported 41 minutes ago from Toronto, Ontario

  @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

• 
  YouMotorcycle (@YouMotorcycle) reported 48 minutes ago from Toronto, Ontario

  @darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.

• 
  Carol Brooks (@ttctaker) reported 51 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

• 
  Peter Dimov (@peterdimov) reported 57 minutes ago from Toronto, Ontario

  @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Soops (@soopskrypton) reported 10 minutes ago

  @Tablesalt13 @JeffreyRWRath Telus and Bell were slapped for using Huawei in its 5G network. The Americans had known that E.T. was phoning home but it's across the Pacific.

• 
  Justin R. Melville (@JustinRMelville) reported 14 minutes ago

  It’s 4am & I’m on the phone to Telus because I have to call in during Canadian office hours to cancel my internet service. It took 12mins for a man in Delhi (not Canada) to cancel my service using a wildly insecure method. This is @TELUSsupport in modern day Canada @CRTCeng.

• 
  Mr Wolf (@IvankaTr2024) reported 16 minutes ago

  Rogers internet services in Alberta are a JOKE for customer service -DO NOT GET ROGERS INTERNET (SHAW ) - there is no customer service - get Telus or TEKSAVVY #rogers

• 
  Frank (@lastofthefranks) reported 21 minutes ago

  Trying to move my Telus internet to a new apartment. Customer service quotes some absurd price. Mention I'm looking at their website and it says same service is $70/m for that location. "Thats for new customers". Telus charges more for being an existing customer?!?

• 
  TELUS Support (@TELUSsupport) reported 24 minutes ago

  @PaperHatchet Got it, can you try the steps below to cancel your game pass? Log into My TELUS (via web browser or the app) Navigate to the Subscriptions tab Find Xbox Game Pass Ultimate and click Manage Select Cancel Subscription at the bottom and confirm

• 
  Susanne Bard (@bard_susanne) reported 25 minutes ago

  @Nuni_Sas_Yu @_satishiape Getting rid of CRTC starting a phone and internet service would be a great business after Alberta Independence. Competition was supposed to happen 20 years ago but instead Telus and Shaw bought their competitors, and the regulators let them. We need stronger anti-monopoly laws to keep competition going.

• 
  David Berson 🟣 (@DavidJBerson) reported 27 minutes ago

  @TELUSsupport I am visiting elderly friends who cannot connect to their tv service for three months and cannot get through to you. Their internet and phone working. The wife has Parkinson’s and they are at a loss. Can someone at Telus help, please?

• 
  Conservatives…Real Madrid...Lagos…in that order (@sanchezperez47) reported 27 minutes ago

  Telus is about to lose a customer o!

• 
  FancyOldLady (@FancyOldGal) reported 27 minutes ago

  @SmokingDandy @Rogers Where did you go? I only see 2 demons. Rogers & Telus. The other of the 2 duopolies. Rogers took over my acct from Shaw and said they don't support email and email vanished. No warning. Gone!

• 
  Alisa 🖤💛💕 (@Blackbird3311) reported 28 minutes ago

  @TELUSsupport @TELUS how long does a customer need to wait on line for the next available team member? I think an hour is way too long! Do better