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Telus outages and service status in Vaughan, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 38% Phone (38%)
  • 25% Internet (25%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, York, and Richmond Hill.

CityProblem TypeReport Time
Toronto Internet 8 days ago
Toronto E-mail 12 days ago
Toronto Phone 12 days ago
Toronto Phone 14 days ago
Toronto Internet 20 days ago
Toronto county Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • debbyhenry
    Debra Henry (@debbyhenry) reported from Toronto, Ontario

    Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

  • Mara__Raquel
    ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario

    Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

  • tdotjay
    Jay Yoo (@tdotjay) reported from Toronto, Ontario

    @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

  • GarrickTheDJ
    Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • Blooberboy
    Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200605: National Post : As Ottawa dithers, Canada's major cellular providers shun Huawei ["Telus has not backed out of its February announcement that it would be incorporating Huawei tech into its 5G network likely because it would need to interface with its existing… network"

  • GSawision
    George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

  • StephenPunwasi
    Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported from Toronto, Ontario

    @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported from Toronto, Ontario

    @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

  • lauramcgrathh
    Laura McGrath (@lauramcgrathh) reported from Toronto, Ontario

    @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

  • Jessica00469341
    Jessica (@Jessica00469341) reported from Toronto, Ontario

    @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EhrmantrautCap_
    Ehrmantraut Capital (@EhrmantrautCap_) reported

    @Palmersfortune The fundamentals on the company are strong. This is not merely hype, but a rally sustained by strong fundamentals and real catalysts (such as $NVDA diclosed as a customer & the Telus article that resurfaced).

  • AnneGreig15
    Anne Greig 🌈❤️🇨🇦🎶🇨🇦🇨🇦 (@AnneGreig15) reported

    @SullyCanuck87 @jodyvance @TELUS I have had 10 techs out in 8 years and gone through 6 modems and rewire and still having issues and each time l am on hold for at least an hour

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    Was it too late to buy $AXTI or $SIVE at $30, after they'd already run 600%? The answer is obvious: no, it wasn't. The people who stayed out "because it had already gone up too much" missed most of the move. Lately people ask me "Is it too late to buy $AMPG"? I haven't sold a single share. And that alone answers the question. Because if I truly believed it was too late to buy, what I'd really be telling you is that it's time to sell. They're the same sentence with a different face. "Too late to buy" and "time to sell" mean exactly the same thing. And I'm not selling. So I can't tell you it's too late without my own actions calling me a liar. Here's what people get backwards. "Late" and "early" feel like they're about the price. About the chart. About whether you caught the move or missed it. They're not. Not for a company at this stage. It comes down to one thing only: whether you trust what the company actually is. Think about AXTI and SIVE. The people who sold or never entered "because it had already run 600%" were staring at the chart, not the business. The ones who held or bought were looking at the thesis. If you trusted the company, $30 was just a stop on a much longer road. If you didn't, you thought it was late, and you'd have thought it was late at any price. Because that's the trap: if you don't trust the company, it was late at $3, it's late at $8, and it'll still feel late at $20. The chart was never your real question. Your real question was always whether you believed in it, just disguised as "timing". So instead of asking me about timing, ask yourself whether you believe the thesis. Let me tell you why I do. This is the only American company commercializing the 64T64R AI-RAN radio, the physical hardware the open AI-RAN future runs on. It's already deployed at Telus, a Tier-1 carrier. It's a Strategic Partner in the DoD-funded Open6G hub, in the top tier next to NVIDIA, Dell and Qualcomm, with its radio already tested alongside NVIDIA's Aerial software. That's not a meme. That's a real position in a layer the US is actively trying to re-shore for national security. Underneath that sits a real business: 48% gross margins, debt-free, revenue growing fast, defense primes and NASA on the customer wall. And stacked on top, for free, genuine optionality in quantum and in space. The kind of upside you don't even pay for at this valuation. I won't insult you by pretending it's risk-free. It isn't. There's customer concentration, there's dilution, there's execution risk. I've said all of it openly. A company is never a sure thing. But "is it too late" was never the question that matters. The question that matters is this: do you understand this company well enough to hold it through the noise, the FUD, the red days, and the people screaming that you're late? Because that conviction is the only thing that decides whether you actually capture the story or get shaken out halfway. So here's my honest answer, the one I can stand behind: It's late if you don't trust the company. It's early if you do. And the only person who can answer which one you are is you. Do the work. Read the filings. Build your own conviction, or don't. But don't outsource it to a chart, and don't outsource it to me. I just know which side I'm on. And I haven't sold a share. Not financial advice. I'm long $AMPG. DYOR. 📡

  • MPBentley
    Michael Bentley (@MPBentley) reported

    Have you ever had trouble reaching customer service at a large corporation? That was my experience earlier this week with @Telus and yes, I was frustrated. BUT then @TELUSsupport came through and looked after me 100% including pro-active follow-up. Thank you @TELUS

  • Mary54661403
    Mary (@Mary54661403) reported

    @TELUS Had the acct. for 4/5 years had no problem, now when trying to log in they don't recognize my email or password and yet I still get my bill through my e-mail??

  • jabo_vancouver
    JABO Vancouver (@jabo_vancouver) reported

    @SluaghainO @TELUS I am at a BnB in Osoyoos. At home I would not have these problems.

  • ohsoobvious
    ms.mom (@ohsoobvious) reported

    @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

  • Alexblanchard67
    Alex Blanchard (@Alexblanchard67) reported

    @JonFraserTF @TELUS I switched to @FreedomMobile for home and mobile last year. Cut my bill in half and don't pay roaming fees. The service has been the same as Rogers I had before. Highly recommend

  • JonFraserTF
    Jon Fraser (@JonFraserTF) reported

    @marconiese @TELUS I didn't fall for anything. I weighed the options and at the time it worked for me. My company wouldn't reimburse me for a new phone outright, but they had not issue with the lease.

  • imaginet
    Bob Bunting (@imaginet) reported

    @jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.