Telus Outage Report in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	4 days ago
Toronto	Internet	8 days ago
Toronto	Phone	9 days ago
Toronto	Internet	13 days ago
Toronto	Total Blackout	16 days ago
Toronto	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Garrick The DJ (@GarrickTheDJ) reported 5 seconds ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  Garrick The DJ (@GarrickTheDJ) reported 49 seconds ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 5 minutes ago from Markham, Ontario

  I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

• 
  Garrick The DJ (@GarrickTheDJ) reported 5 minutes ago from Toronto, Ontario

  I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

• 
  Matthew (@jmwensley) reported 9 minutes ago from Toronto, Ontario

  Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

• 
  otty (@OtarineMusic) reported 9 minutes ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  Vipin (@Vipin39027196) reported 24 minutes ago from Toronto, Ontario

  @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

• 
  Dante Haversham (@Blooberboy) reported 28 minutes ago from Toronto, Ontario

  @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  George (@GeorgeStroe3) reported 30 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  Debbi Ragogna (@DebRagogna) reported 39 minutes ago from Toronto, Ontario

  Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 43 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 45 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Peter Muscat (@Peter_Muscat) reported 45 minutes ago from Toronto, Ontario

  Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

• 
  Dante Haversham (@Blooberboy) reported 50 minutes ago from Toronto, Ontario

  I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  Farrukh Lalani (@fslalani) reported 51 minutes ago from Toronto, Ontario

  @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

• 
  Ken Engelhart (@KenEngelhart) reported 53 minutes ago from Toronto, Ontario

  @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

• 
  Josh Millican (@Josh_NPH) reported 54 minutes ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  Jon Areias (@JonAreias) reported 55 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Garrick The DJ (@GarrickTheDJ) reported 56 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  eRa Alex (@AIexArteaga) reported 57 minutes ago from Toronto, Ontario

  On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy (@man_of_storm) reported 4 minutes ago

  @TekSavvyBuzz Bell, Rogers and Telus have made very little efforts to provide a broadband solution to the rural communities. They do not deserve this break until such a time that they have a proper service in the rural communities.

• 
  Mistted25 (@mistted25) reported 5 minutes ago

  @TELUS There was a clause within Ian Scott's farewell package that forces him to kneel down and blow you, Bell & Rogers once he'd be head of the CRTC, am I right? Or are you still outright bribing him? I don't think you'd be that cocky with Charbonneau & all... #Bell #ROGERS

• 
  Master of screm (@RomeoTheMac1) reported 5 minutes ago

  @Uncle_B_T @TELUS Dumbdad say we pay $65 for 600Mps down, 30 up, no data cap no thing call contract.

• 
  Marci Girling McPeak (@mingo59) reported 6 minutes ago

  @TELUSsupport I ordered my new Telus service online, states $45 activation fee waived. I got told by chat support this isn’t so … who’s in the right?

• 
  Nathan Graf (@NRG47708) reported 8 minutes ago

  This scares me more knowing they still have to rule on shaw+freedom mobile buyout by Rogers. All I can says is **** Bell, Telus and Rogers and this sudo monopoly they have on Canadian telecoms that's allowed by this sham government and the spineless cowardly shills at the CRTC.

• 
  katie baradoy (@katieekatess) reported 11 minutes ago

  Hey @TELUS you’re the worst!!!!! We’ve been with you for 6 years (&honestly had pretty crappy service during that time). Now we’re moving out of province we are being hit with a HUGE cancellation fee. We were told there was the possibility you could waive it. But you won’t!!!

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 17 minutes ago

  @spencerbennett1 @TELUSsupport @TELUS Oh, I wasn't in the waiting queue (I was only in queue for like 2 minutes). It was the actual support call for that whole 2 hours. They finally let me go and are supposed to call me back this hour with a resolution.

• 
  Trish Spink (@trishspink1) reported 17 minutes ago

  @virginmobilecan switched to Virgin from Telus and really struggling with Virgin technical support. After 5 phone calls and 2 none returned calls (when technicians were at a loss) problem still not resolved and still no plan to resolve. Please help

• 
  M4x1m0 (@M4x1m086) reported 20 minutes ago

  Part 3. Like why blame something when it’s actually ur guys issue. I can google “high ping Telus” and I see a lot of people having this issue and no fix or help... it just saddens me, that your guys website offers no more ping no more lag and it’s just crap...

• 
  Dopamine Triggers (Poutine / Tacos) (@DopamineTrigger) reported 21 minutes ago

  The CRTC has sold the interests of Canadians down the river. But rather than get mad at @Bell Canada, @Telus and @Rogers for reaming us, we're going with Starlink. If we're going to pay a high price for internet, it might as well be the best.