Telus outages and service status in Vaughan, Ontario
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- Telus generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vaughan, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Markham, and York.
| City | Problem Type | Report Time |
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Internet | 18 days ago |
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Wi-fi | 1 month ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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miss mamas (@TanashaNality) reported from Toronto, OntarioI pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me
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Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, OntarioMy service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…
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Rick Barnes (@queerthoughts) reported from Toronto, Ontario@Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.
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David Shory (@dshory) reported from Toronto, OntarioUnimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.
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Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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- (@ugwumCee) reported from Toronto, OntarioEvery time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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⚪️⚫️ (@MonicaLauriola) reported from Toronto, OntarioI’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
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jennifer evans 🇵🇸 (@nejsnave) reported from The Beaches, OntarioWe can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .
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Vanessa 🇺🇦 (@shapsy01) reported from Toronto, OntarioLooks like it’s time to move on from @TELUS their customer service is way below par my goodness
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Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported from Toronto, Ontario@Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario@TELUSsupport @TELUS I have been trying to upgrade my phone since 4 days. You automated prices shows 153+taxes for iPhone 11 Pro. I won’t pay that. There’s a technical issue with your chat box. I need a new phone in the next 3days. Help me out if you can.
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Susan (@glamourgirlca) reported from Vaughan, OntarioTongues companies will take advantage of their customers. Come on @TELUS treat your customers with a modicum of respect. Then they go to a paperless bill, without making their customers aware. Roll over the data, #Telus stop cheating your loyal customers!
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sara urowitz (@saraurowitz) reported from Aurora, Ontario@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario@nspector4 Time to shut down Telus before it gets Canada shut!
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Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, OntarioIs data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioI can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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K D (@_kd2357) reported@JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.
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SierraAlphaJuliet (@joneseygirl2022) reported@FringedCanuck @Starlink Central Alberta here on Starlink. We have had no issues to speak of here. After years of Telus non-service and dial up speed level internet service, we are really happy with Starlink.
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Edmonton Lilly (@BabyGirlWife) reported@TELUS @TELUSsupport Your customer service sucks. You came in UNIVITED and upgraded us to fiberoptics. Which is causing PROPERTY DAMAGE!!!! But your AI DOESE NOT HAVE A WAY TO RESOLVE PROPERTY DAMAGE! THERE IS A ******* SINKHOLE AROUND YOUR POST!!!! #propertydamage
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The Bull Whisperer (@Thebullwhisper) reported@L9FRIENDLYSTYLE Maybe not, we'll see eventually. Court concluded BMI didn't have an unrestricted right to the Zillnk IP when it transferred it onward. There's a reason why the Telus relationship slipped by a couple of months, so far nothing mentioned as to why it slipped except "Titan shipments were delayed." Isn't it odd that the BMI - Titan - AMPG transfer happened the same day, AMPG claiming good faith, not knowing the IP was in arbitration? Good faith might be true. But imo that's a display of extraordinary bad due diligence from ampg "we didn't know about the arbitration." It might be a winner down the road, they got orders and multiple legs of their business to carry them. This Telus leg, related to the Titan IP transfer is looking weak at the moment though. No matter how many orders been placed, being able to deliver is what matters.
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Trader Joel 🇨🇦 (@Trader__Joel) reported@TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedThree things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.
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Dave G (@deive) reported@icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho
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Adamo (@adamo069) reported@TELUS all I want to do is cancel. Can’t do it in store. Call and wait 30 minute to be told it’s closed now. Can’t wait to never go back
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Kiran (@KiranAnnappa) reportedI think only @koodo @TELUS has the confidence to upgrade a customer from their Basic plan to Premium plan without customer’s explicit request or customer’s knowledge. A thing called ‘Customer experience’ got no meaning 🙁 @CRTCeng
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Salty Albertan (@FringedCanuck) reported@DarrellBP44 @Starlink Not Telus. Service has been **** for several days and I just paid my bill. Starlink is going to owe me some free service. For the amount I pay a month this is ridiculous. 😡