Telus outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, and Purpleville.

City	Problem Type	Report Time
Toronto	Phone	12 hours ago
Toronto county	E-mail	14 hours ago
Toronto	Internet	16 hours ago
Richmond Hill	Phone	2 days ago
Toronto	Internet	6 days ago
Toronto	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Debra Henry (@debbyhenry) reported 5 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  jennifer evans 🇵🇸 (@nejsnave) reported 12 minutes ago from The Beaches, Ontario

  We can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .

• 
  miss mamas (@TanashaNality) reported 13 minutes ago from Toronto, Ontario

  I pay my iPhone messenger app dussssst. Those notifications are teewww alarming and plentiful. Every day 100 unread messages but it’s just pure access codes, Telus offers and people I’ve let down. WhatsApp is the life for me

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 23 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  Kelly Harris (@KellyPMHarris) reported 25 minutes ago from Toronto, Ontario

  Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada

• 
  Todger Strunk (@WaxEBuildup) reported 26 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Modern Pundit (@sen127) reported 32 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  CERB Gotti (@TheSlowBurn) reported 33 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

• 
  Garrick The DJ (@GarrickTheDJ) reported 37 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  David Shory (@dshory) reported 44 minutes ago from Toronto, Ontario

  Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

• 
  ❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported 45 minutes ago from Toronto, Ontario

  Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service

• 
  Spooky Beca (@RebecaMacKinnon) reported 47 minutes ago from Toronto, Ontario

  @TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬

• 
  sara urowitz (@saraurowitz) reported 50 minutes ago from Aurora, Ontario

  @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 50 minutes ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

• 
  Jon Areias (@JonAreias) reported 53 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 53 minutes ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  Andrea Gimblett (@andreaLG) reported 54 minutes ago from Toronto, Ontario

  @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

• 
  Ken Engelhart (@KenEngelhart) reported 59 minutes ago from Toronto, Ontario

  @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

• 
  ShaziGoalie (@ShaziGoalie) reported 60 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  HotPeppa (@Hunnie2B) reported 60 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@J6440159438647) reported 6 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I hang up when I hear an Indian voice

• 
  JT (@8jerry8jerry8) reported 6 minutes ago

  @TELUS @TELUSsupport Day 2. 8 broken callbacks. My 15yo stranded in Miami due to @Koodo botched port. Billing errors. Wasted store trip on false promise. Jordan M., Management Escalations Team, didn't call back as promised. I need someone with authority to call me tonight. JT

• 
  🇺🇸 Mark T 🇺🇸👌🐘 (@MetMark) reported 12 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport They will never respond

• 
  Jonathan Lee Scholes (@Jonleescholes) reported 13 minutes ago

  @TELUS what the heck happened to installing the PureFibre to the rest of the Somerset neighbourhood? You started 4 years ago then just gave up, the half I live in did not get the PureFibre and have the worst service because it’s the ‘old’ system! Now Bonavista is in the plans?!

• 
  Omniphrenia - used to be Snackpie (@P1N3S0L_S0D4) reported 16 minutes ago

  CAN TELUS NOT PISS ITSELF PLEASE OH MY ****

• 
  TWG (@TWG2003) reported 18 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport As soon as I hear their voice I hang up - I can’t be the only one / they must be losing business

• 
  Sens Fan (@Sensfan80103622) reported 19 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Time to change service.

• 
  jay X (@JasonI_X) reported 20 minutes ago

  @LauraBabcock Canada 🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

• 
  Jim McLellan (@jimmclellan23) reported 26 minutes ago

  @nogoodboyo_yvr @TELUS TELUS is so poorly run. They couldn’t organize how to get out of a paper bag without 4-6 “deep dives”. Trust me I spent 15 years there. So running a football club would never be sustainable

• 
  Alex Zoltan (@AmazingZoltan) reported 26 minutes ago

  @VanceYung_73 Telus has been fine. Koodo, a Telus subsidiary, also pretty good. Shaw was great! Rogers? Never again in this lifetime or the next.