Telus Outage Report in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	5 days ago
Toronto	Internet	9 days ago
Toronto	Phone	9 days ago
Toronto	Internet	14 days ago
Toronto	Total Blackout	16 days ago
Toronto	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 1 minute ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

• 
  Stephen Punwasi 📉🎄🎅🏼🐈 (@StephenPunwasi) reported 3 minutes ago from Toronto, Ontario

  @DrMattHenschke @AvaEmr Any way to make them interoperable so your service can receive Telus’ offering without much overhead?

• 
  Vanessa 🇺🇦 (@shapsy01) reported 15 minutes ago from Toronto, Ontario

  Looks like it’s time to move on from @TELUS their customer service is way below par my goodness

• 
  Dan Levy (@TheDanLevy) reported 19 minutes ago from Toronto, Ontario

  @The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network

• 
  HotPeppa (@Hunnie2B) reported 22 minutes ago from Toronto, Ontario

  Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

• 
  RyanCartier (@RyanCartiers) reported 34 minutes ago from Toronto, Ontario

  @TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.

• 
  Nadia (@TheLifeOfNadia) reported 34 minutes ago from Toronto, Ontario

  @ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha

• 
  James Harbeck, still here (@sesquiotic) reported 34 minutes ago from Toronto, Ontario

  Fun day. I find out that @chaptersindigo hasn’t delivered an e-gift card I paid for and they said they had sent, but just as I’m trying to contact customer service my @Bell home service abruptly craps out. (I’m using my Telus mobile phone to tweet.)

• 
  Todger Strunk (@WaxEBuildup) reported 37 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported 37 minutes ago from Toronto, Ontario

  @robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.

• 
  CERB Gotti (@TheSlowBurn) reported 42 minutes ago from Toronto, Ontario

  How would anyone know if there was a Telus outage?

• 
  Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 42 minutes ago from Toronto, Ontario

  I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.

• 
  Todger Strunk (@WaxEBuildup) reported 45 minutes ago from Toronto, Ontario

  ZOMG I have cell phone service again. I may have waited on hold for 2 hours, but the woman who attended to my account was ******* amazing and she clearly should be running the company, not just answering inbound customer service. @TELUS, can you please promote the helpful woman?

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 46 minutes ago from Toronto, Ontario

  Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 47 minutes ago from Toronto, Ontario

  Is data safe with Big Tech Consulting firms owned by Indian Moguls or Canadian Companies outsourcing their Tech support in India like Telus and Bell? This is a national security problem. #cybersecurity

• 
  Modern Pundit (@sen127) reported 52 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  WTIRealist (@WTIBull) reported 54 minutes ago from Toronto, Ontario

  @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

• 
  Brit Alexandria 🌷 (@brxvnd) reported 55 minutes ago from Toronto, Ontario

  Worst 👏🏼 customer 👏🏼 service 👏🏼 EVER 👏🏼 @TELUS #TelusTakesTheCake smh!

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 55 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 55 minutes ago from Toronto, Ontario

  Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported 8 minutes ago from Edmonton, Alberta

  I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

• 
  Stefane Brunet (@StefaneBrunet) reported 8 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported 9 minutes ago from Edmonton, Alberta

  Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

• 
  Chris LaBossiere (@ChrisLaBossiere) reported 11 minutes ago from Edmonton, Alberta

  After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

• 
  Willis Turner CAE 🛫 (@willisturner) reported 20 minutes ago from Abbotsford, British Columbia

  Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

• 
  F3L!C!A S!LVA (@FreakyFelicia) reported 23 minutes ago from New Westminster, British Columbia

  After months of being unable to find Sons of Anarchy on any streaming service in Canada including FXnow... @TELUS has finally blessed me with all 7 seasons on demand with FXnow. Now I dont have to suffer through all the scratched disks at the library

• 
  Amy Lanigan (@AmyMaree90) reported 24 minutes ago from Vancouver, British Columbia

  Wtf is up with my internet @TELUS

• 
  Andrew Ferguson (@scotch_guy) reported 25 minutes ago from Calgary, Alberta

  @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

• 
  pat sasseville (@sass3450) reported 30 minutes ago from Edmonton, Alberta

  @Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!

• 
  CastledwnsDan (@CastledwnsDan) reported 31 minutes ago from Edmonton, Alberta

  At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks