Telus Outage Report in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Internet	7 days ago
Toronto	Phone	7 days ago
Toronto	Internet	12 days ago
Toronto	Total Blackout	14 days ago
Toronto	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Laura McGrath (@lauramcgrathh) reported 45 seconds ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  Matthew Gamble (@mgamble) reported 5 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Annette McKinnon (@anetto) reported 9 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

• 
  Rishabh Sinha (@rishabh_snh) reported 10 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

• 
  Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 12 minutes ago from Toronto, Ontario

  2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

• 
  George Sawision me. (master electrician) (@GSawision) reported 14 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 15 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  Matthew (@jmwensley) reported 23 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  - (@ugwumCee) reported 24 minutes ago from Toronto, Ontario

  Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 32 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  John N. Davis (@johnndavis) reported 38 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  Debra Henry (@debbyhenry) reported 39 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  Jose Alaras (@jalaras) reported 41 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Sheldon Kerzner (@sheldonbk) reported 41 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  Rich Gomes (@BoomDiggyBang) reported 49 minutes ago from Toronto, Ontario

  @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

• 
  ShaziGoalie (@ShaziGoalie) reported 52 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 52 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 56 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Sheldon Kerzner (@sheldonbk) reported 58 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 59 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AB LaserRehab Centre (@AB_LaserRehab) reported 5 minutes ago

  @TELUS @TELUSsupport @TELUSBusiness ... are we the only one having issue dealing with Telus???? Been scheduled last Friday for phone installation..NO SHOW... today been scheduled for Fax installation..NO SHOW. No one even have the decency to contact us. 😔

• 
  Justin Rosadiuk (@JRosadiuk) reported 10 minutes ago

  @fromthegoatbarn If “the competition” is a @TELUS smart hub, you can expect great service for about 3 days before you get this speed consistently. Same rates advertised as well.

• 
  Bubble Tey (@terrykhoyt1) reported 11 minutes ago

  @RaeGun2k Mobile? I've been having geographic (downtown specific, okay elsewhere on peninsula) problems with telus. Turning off 5G autoconnect seemed to fix it, although Telus doesn't have 5G coverage in Halifax yet 🤷

• 
  Robi Wan Kenobi (@LittleMissRoRo) reported 12 minutes ago

  After an hour being on hold, Kelly from Fraserhealth told me their internet is down and they can’t book an appt for my mom to get a vaccine. #fraserhealth that outsourced #telus for help and still can’t get their **** together.

• 
  Kellz Primer (@Kellzprimer018) reported 12 minutes ago

  @DrDraix29 @Seclusionmp99 Shaw is garbage. Switch to Telus

• 
  Faffymomma (@faffymomma) reported 12 minutes ago

  @Fraserhealth Got through to phone line and was told its the same system general public has. Told to wait till late night. This a Bonnie henry fail. No planning. No organization. Telus is the worst choice. Ppl are panicking and DBH adds more stress today.

• 
  Rainy (@RainyFnx) reported 14 minutes ago

  @Dety0 1 ping, 900 download and 900 upload on Telus fiber. Sucks cause im moving next week to a house that doesn’t have fiber and I will be getting 75 download and 75 upload and worst pinf@

• 
  Andy (@AndyStepaniuk) reported 15 minutes ago

  Need some tech support with my @Telus internet. Over an hour wait time on the phone? Pretty weak from a company that posts quarterly profits in the hundreds of millions. Hire more people so that you can provide an acceptable level of service. #TimeToSwitchProviders

• 
  🐷 dp (@derangedpiglet) reported 16 minutes ago

  @DeviousMissH Telus is the worst.

• 
  Justin Smith (@Jcds_92) reported 17 minutes ago

  @TELUS The worst internet in Canada! They will slow down your internet for no reason at all. And there call centre agent are lazy and don't want to do their job. Why there phone line wait time are a hour long.