Telus outages and service status in Vaughan, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telus generated 1 outage signal in the last 24 hours around Vaughan, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received May 27, 6:39 AM EDT.
- Phone (43%)
- Internet (29%)
- E-mail (14%)
- Total Blackout (7%)
- Wi-fi (7%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vaughan, Ontario
The most recent Telus outage reports came from the following cities: Toronto, York, Toronto county, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
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14 hours ago | |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Phone | 2 days ago |
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Wi-fi | 2 days ago |
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Total Blackout | 3 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, OntarioJust spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
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♚ TrippWithMe 🇨🇦☯ (@TrillInToronto) reported from Toronto, Ontario@DanaAngeline @TELUS $160 damn you better start charging for people to watch your snaps bout 160 for what start charging them fans per text
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George (@GeorgeStroe3) reported from Toronto, Ontario@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Tania gupta (@taniagupta1307) reported from Toronto, Ontario@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, OntarioEvery time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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ShaziGoalie (@ShaziGoalie) reported from Toronto, OntarioI even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
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CERB Gotti (@TheSlowBurn) reported from Toronto, OntarioHow would anyone know if there was a Telus outage?
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Matthew (@jmwensley) reported from Toronto, OntarioEveryone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney
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Ryan Baldwin (@bakerofbytes) reported from Toronto, OntarioAfter updating to iOS 15.X my iPhone can barely use LTE. It takes several minutes to load a web page, if it loads at all. Im on iOS 15.1 on the @TELUS network. Anybody else experience this? It’s been like this for a week and no solution seems to work.
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Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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Vanessa 🇺🇦 (@shapsy01) reported from Toronto, OntarioLooks like it’s time to move on from @TELUS their customer service is way below par my goodness
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John N. Davis (@johnndavis) reported from Toronto, Ontario20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
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Jessica (@Jessica00469341) reported from Toronto, Ontario@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported from Toronto, Ontario@georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.
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RG for Life (@loganryan44) reported from Toronto, OntarioI understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Starbucks Bae (@Miss_Angel_Baby) reported from Toronto, OntarioNot @TELUS Refusing To Help Me With An Upgrade On My Plan...
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Salti (@SamySalti) reported from Markham, OntarioDear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Peter Muscat (@Peter_Muscat) reported from Toronto, OntarioAlso seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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sara urowitz (@saraurowitz) reported from Aurora, Ontario@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jc (@jcorriv35) reported@Cleosmahm @jodyvance @TELUS Convinced They are “techs” in name only. Ive had 5 come out & try the same thing 5 different times to fix internet until i lost my **** & the last dude finally went up the pole and found a split connection point 😡 after i bought a new modem & ran new line inside my house 🤬
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B Love | B Doduk (@BarbaraDoduk) reported@jodyvance @TELUS Telus box stopped working for my nearly 80 year old mom. She called them to fix it. They told her it was her remote for her TV. Then told her it was her TV. Then dropped off a “free security camera” for her trouble and neglected to tell her they signed her up on a monthly plan - none of which she asked for. Finally I went out to the house (this was during Christmas literally) and tried to get everything working but it was clearly their box not booting. So she asked them to come to the house and fix it. Dec 30 they two techs came. Made everything finally work - by replacing the box! Then charged my mom $400 for their visit. I checked her invoice, told her to send the camera back and cancel their security scam on an elderly woman and demand they refund the $400. They then charged her for the camera saying it was not returned. Finally after many months of fighting they “found the camera” and reversed that nearly $200 charge, but I do not think they ever fully refunded other the $400 for them to replace a fricking cable box. I think in the end she gave up after they gave her back some of it. Telus Robbery!
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WestSideSteve (@west_sidesteve) reported@MelissaLMRogers @TELUSsupport I pay $40 for my Telus plan. You’re a bad negotiator.
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Bill Tansey (@lkn4chnge) reported@TELUS After being on hold and trying to get past IT service reps for about 50 hrs and A week I cancelled and went to Rogers
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Ron Couturier (@RonCouturier99) reported@jodyvance @TELUSsupport @TELUS Ok what was the problem?
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Sid Ho (@SheldonDuke3) reported@jodyvance @TELUS Note they use substandard **** that doesnt work properly....their techs are mostly amateurs.... i dropped them a while back.......
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Tierneymisu (@the_ref14) reported@MelissaLMRogers @TELUSsupport Public mobile. $35 for 100gb good in Canada/us/Mexico. It's the Telus network.
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Darnell S (@DarnellS83747) reported@hussien_th62406 @TELUS The absolute worst !
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Ketchup Chip Enjoyer💪🇨🇦 (@PeZzy) reported@jodyvance @TELUS Replace the network cable between the Telus TV box and the modem.
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Boo Meester (@BooMeester) reported@NFB_Katja @jodyvance @TELUS I haven’t had problems with the actual technicians, just Telus itself!