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Telus outages and service status in Vaughan, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Toronto county, Markham, and York.

CityProblem TypeReport Time
Toronto Internet 28 days ago
Toronto Wi-fi 1 month ago
Toronto county Internet 2 months ago
Markham Phone 2 months ago
Toronto county Internet 2 months ago
Toronto Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • BoomDiggyBang
    Rich Gomes (@BoomDiggyBang) reported from Toronto, Ontario

    @TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged

  • Hunnie2B
    HotPeppa (@Hunnie2B) reported from Toronto, Ontario

    Explain to me how does a PHONE COMPANY get their wires crossed for days now and still cannot resolve their problem. Press 5 for CS only to be told sorry you've reached Credit Operations. @TELUS I'm coming back!!!

  • DebRagogna
    Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • CinderellaJane7
    MermaidCindy (@CinderellaJane7) reported from Aurora, Ontario

    @4ParksBushcraft @BruceAlrighty45 @GOP Exactly, i submitted two reports that may have something to do with this seems Castro using Canadian phones for criminal activity I have TELUS they told me to submit the report made another report to @yrp they were so rude. Now getting a lawyer as per doctor. Abuse Victims 😔

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

  • Mayssia
    Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario

    2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments

  • GeorgeStroe3
    George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers

  • ttctaker
    Carol Brooks (@ttctaker) reported from Toronto, Ontario

    @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

  • sarbjitkaur1
    Sarbjit Kaur (@sarbjitkaur1) reported from The Beaches, Ontario

    @GenWealthCanada @TELUS No way. I'll switch for spite. Have done many times. How do you not match a $5 difference for a loyal customer standing in front of your face, that's ready to do the deal - in this very competitive sector?

  • GSawision
    George Sawision me. (master electrician) (@GSawision) reported from Toronto, Ontario

    @nspector4 Time to shut down Telus before it gets Canada shut!

  • dshory
    David Shory (@dshory) reported from Toronto, Ontario

    Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

  • sarkisTO
    Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported from Toronto, Ontario

    UPDATE: @TELUS’s, @TELUSsupport page is just as bad as their phone service — not a single ‘connection’

  • johnndavis
    John N. Davis (@johnndavis) reported from Toronto, Ontario

    20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

  • PepperMuzz
    RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported from Vaughan, Ontario

    It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.

  • ShaziGoalie
    ShaziGoalie (@ShaziGoalie) reported from Toronto, Ontario

    I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

  • peterdimov
    Peter Dimov (@peterdimov) reported from Toronto, Ontario

    @CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region

  • ugwumCee
    - (@ugwumCee) reported from Toronto, Ontario

    Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

  • OtarineMusic
    otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vivthelesbian
    viv 🧀💛👑 (@vivthelesbian) reported

    @hotglassofskank @RonnyTheSinner i used to work for telus and had a widow come in to cancel her late husbands cell phone so i had to call corporate and they’re like “we need proof” and she’s like “he died two days ago i don’t have any yet & can’t afford the bill coming out tomorrow” and they said “well too bad!”

  • TwitchyGrit
    Twitchy Humorist Grit (@TwitchyGrit) reported

    @TELUS @mmabrey1 We need a supervisor or a senior technician to look into our specific line immediately and resolve this. Who is going to take ownership of this ticket and fix our connection?

  • phinx404
    Clayton (@phinx404) reported

    @stormymarie13 @TELUS Service is atrocious. Someone over seas. Can’t understand what you’re asking and just put you on hold then hang up on you. Better off getting a phone in USA with unlimited roaming

  • Sersoft_corp
    Sersoft.corp (@Sersoft_corp) reported

    @araghougassian Too bad Freedom is not available in Montreal (at least they don't ship sim cards there) I had 60 gigs for 25 bucks with Telus, but they slapped an extra 5$ on and thought they would get away with it. I lowered it to 1gb with 25gb addon + data rollover and am at 52gb currently lol

  • spawnsteryvr
    Steven (He/Him) 🇨🇦 (@spawnsteryvr) reported

    @TELUS That’s what I thought. Reddit post said it was a recognized Telus number but spam at the same time. Obviously if it comes from you, no issues getting past call screening. It appears this number did not get past it. Thanks for getting back and confirming.

  • Breakin_Normal
    Just Bored (@Breakin_Normal) reported

    @JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.

  • va1slyfalcon
    va1slyfalcon (@va1slyfalcon) reported

    @JustMeJamie64 @Rogers Roger's, Bell , telus have a strong hold over Canadians and communication . People do not realize how absolutely aporant the service in Canada is . Disgusting

  • johniosifov
    John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported

    Three things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.

  • anbayanyay
    Sir Pepito Bismol, Earl of Blackstool (@anbayanyay) reported

    @ElizaLilly19 @TELUS A Telus customer ****** assistant? Hrmmmm.

  • MrPerucio
    Perucio (@MrPerucio) reported

    @BoomerDivvies @TELUS Telus has dropped the ball big time over the last decade. They have zero interest in regards to customer retention and loyalty - very unfortunate