Telus outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Wi-fi	1 day ago
Toronto	Internet	3 days ago
Toronto	Internet	8 days ago
Toronto	Internet	13 days ago
Toronto	Phone	13 days ago
Toronto	Internet	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Matthew Gamble (@mgamble) reported 6 minutes ago from Toronto, Ontario

  @AlexanderDKB @peternowak 💯 percent agree. Telus admitted as much in their testimony- the competition isn’t in the RAN, it’s in the core. The network core and the functionality it provides is where an MVNO thrives or dies.

• 
  Debra Henry (@debbyhenry) reported 8 minutes ago from Toronto, Ontario

  Disappointed with #Telus #CustomerService service. Was offered a great deal so I spent 30 minutes on the phone to only hear their sales office was incorrect about the deal.

• 
  George Sawision me. (master electrician) (@GSawision) reported 9 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  🖤Rachel Santos🖤 (@queensantos1984) reported 9 minutes ago from Toronto, Ontario

  @TELUSsupport is there an issue because I can't receive texts from boyfriend who Is with Rogers. His best friend is with telus and they can text no problem. This is annoying.

• 
  Sophia Cybulski (@SophiaCybulski) reported 9 minutes ago from Toronto, Ontario

  @adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus

• 
  Tracy D (@tracylyn44) reported 11 minutes ago from Toronto, Ontario

  Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

• 
  ShaziGoalie (@ShaziGoalie) reported 12 minutes ago from Toronto, Ontario

  I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS

• 
  Annette McKinnon (@anetto) reported 12 minutes ago from Toronto, Ontario

  @Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData

• 
  Rishabh Sinha (@rishabh_snh) reported 15 minutes ago from Toronto, Ontario

  @TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help

• 
  Kevin Edward Proulx (@kevineproulx) reported 15 minutes ago from Toronto, Ontario

  @FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!

• 
  🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 17 minutes ago from Vaughan, Ontario

  @pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴

• 
  - (@ugwumCee) reported 23 minutes ago from Toronto, Ontario

  Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.

• 
  Demon Salvator 😈🤷🏾‍♂️ (@RjSabotaged_Me) reported 28 minutes ago from Toronto, Ontario

  Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.

• 
  Sheldon Kerzner (@sheldonbk) reported 32 minutes ago from Toronto, Ontario

  @Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something

• 
  John N. Davis (@johnndavis) reported 33 minutes ago from Toronto, Ontario

  20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020

• 
  Jose Alaras (@jalaras) reported 33 minutes ago from Markham, Ontario

  @itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”

• 
  Sheldon Kerzner (@sheldonbk) reported 36 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Matthew (@jmwensley) reported 36 minutes ago from Toronto, Ontario

  Everyone needs to understand what a terrible decision this is @TELUS is putting profit ahead of national security. I hope customers leave. @jkenney

• 
  Laura McGrath (@lauramcgrathh) reported 38 minutes ago from Toronto, Ontario

  @TELUS you are a joke. The worst customer service I’ve ever had in my life.... and that’s saying something.

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 52 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott (@sens_sports85) reported 1 minute ago

  @TiniZnayesh @CanadensisMax @Bell 💯 agree. Had major issues with Telus also before switching. Sadly, with the acquisition of Shaw, Rogers and Bell will continue to commit highway robbery on Canadians for sub-par services.

• 
  Ariella✈🇨🇦❤🇯🇲 (@ariellaparadis) reported 3 minutes ago

  Thanks @koodo @TELUS for banning the Jamaican area code. Can't see my husband and can't even talk to him on the phone now. Might be time to find a new cell service provider.

• 
  Gerald (@GeraldJ44) reported 4 minutes ago

  @Sarsinator Telus/Shaw all about bundling, multi services means price of each service go down alot, Internet only is much more... quality of service varies by area/building, talk to neighbors... call around for options/prices, use for haggle... Shaw service calls free, not sure w Telus

• 
  lynninthehouse (@daydreamalot) reported 6 minutes ago

  @bridgetstirling @David_Moscrop This. It's bad enough that the UCP is pushing us to use Babylon Health, but imagine having Telus as your landlord?

• 
  RobBar (@robbarcruises) reported 7 minutes ago

  @IRPlawyer @Chagg164 If you have a family doctor, at least ours provides oncall number and it works fast Telus has an app called Babylon and they bill MSP but it also works That wait time is awful Hope you get better

• 
  Jennifer Marks (@jennjmarks) reported 7 minutes ago

  @TELUSsupport I haven’t been a Telus customer for years. Vowed I would never use Telus again, and I haven’t. The CS I got was pathetic. Thanks for reaching out, but never again.

• 
  ufuk dogan tanyeri (@ufuktanyeri) reported 8 minutes ago

  @TELUSsupport + I was supposed to receive a call from Billing department 4 days ago. Still waiting..would you like me to keep writing how bad dealing with telus?

• 
  trevor boller (@TrevorBoller) reported 10 minutes ago

  @Shawhelp thats okay.. its ongoing for over a month now. Almost time to switch to #TELUS, but i don't have time!! Your service of SHAW has gone from 10 to 1 in the last year. I bet lots of left.

• 
  Andy Rooney (@deanthawkins) reported 12 minutes ago

  @NHLFlames @TELUS The problem is that whenever the Flames have brought in a new player he has adopted the poor work ethic if the team. IDK how you change that without changing most of the players.

• 
  Vocal Friend (@Vocal_Friend) reported 14 minutes ago

  @Frazzling @shandro Shoppers is just as bad as Telus when it comes to ‘influencing’ government policy.