Telus Outage Report in Vaughan, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and tv.
The latest reports from users having issues in Vaughan come from postal codes L6A.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (19%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Vaughan, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Vaughan, Rexdale and Bolton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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- (@ugwumCee) reported from Toronto, Ontario
Every time I get my phone bill, there's a little surprise. I'm tired bruh. Should've Kuku gone to Telus and not have to worry about this shit.
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sara urowitz (@saraurowitz) reported from Aurora, Ontario
@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
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Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
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Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
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KP ☀️ (@kierstynpare) reported from Toronto, Ontario
Telus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
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Salti (@SamySalti) reported from Markham, Ontario
Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.
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Annette McKinnon (@anetto) reported from Toronto, Ontario
@Colin_Hung @HillTimesHealth @dtapscott @TELUS According to the Supreme Court we own the data but not the record which complicates the issue. Disagree with drs who argue that since they own the EMR and they enter the data, they are free to sell it if they chose to. #ThinkDigitalHealth. #MyData
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Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario
@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
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🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported from Vaughan, Ontario
@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
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Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario
@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
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❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported from Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
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sara urowitz (@saraurowitz) reported from Aurora, Ontario
@koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!
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YouMotorcycle (@YouMotorcycle) reported from Toronto, Ontario
@darrylw71 Which is fair. But Koodo isn't a smaller company. It's owned by Telus and operates on Telus' network, so your reception would be no different on one versus the other.
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Randall C Willis (@createdbyrcw) reported from Toronto, Ontario
Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this
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Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario
@adams6110 Something is still going to you However once on twitter you tried to connect me to Rogers always tried to help me with this connectivity. So did Virgin and Telus
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Jose Alaras (@jalaras) reported from Markham, Ontario
@itransstatus We are still having issues and we are not a Telus subscriber. Please check your system again. Our submissions are returning “r, Please try later...”
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Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario
@TELUSsupport @TELUS I am having issues with phone. My services aren’t disconnected. Can you help
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Jay Yoo (@tdotjay) reported from Toronto, Ontario
@TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.
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Tracy D (@tracylyn44) reported from Toronto, Ontario
Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.
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Demon Salvator 😈🤷🏾♂️ (@RjSabotaged_Me) reported from Toronto, Ontario
Nah, this ain’t cool. My shit working like it’s a ******* LG Chocolate. Telus I’m bout to pull up.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Devon Schmidt (@DevonSc09287193) reported
@TELUS I have honestly had enough. I am located less than 20km north of downtown Calgary in a populated area with literally no obstructions to block cell service, why do I never have service? Maybe try putting customers first, instead of shareholders. Upgrade your infrastructure!
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Ruspar Dwin'anea (@Ruspar) reported
@SpyderMo Telus has been the best for me. Bell is horrible to customers AND employees. Rogers... well... they're all talk
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Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia
Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already
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Techno Queen of Tesla (@TECHNOQUEENTSLA) reported
@FringeAnalyst @ABDanielleSmith A big problem with healthcare is it's underfunded by design, because there's a huge amount of pressure on governments by the private sector to let them operate in Canada. Many American corporations, & Canadian companies like Loblaw & Telus are pushing for privatization.
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Jay Alary (@JuliusBarthelme) reported
@TELUSsupport Is there an issue with Crave on Telus Optik not updating? This week’s new episode of STAR TREK: PICARD is available on the Crave app, but it’s not appearing on the Telus Optik version on my 4K PVR. Can you help a Trekster out?
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Pebbles 🇨🇦 (@calgarymisfit) reported
Hey @TELUS @TELUSsupport my 2 year plan is up in April. Just got my bill and my monthly bill is up by a whopping 40%. What on earth? #Grift #AlbertaDisadvantage what kind of customer loyalty is that meant to be exactly? Shameful
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John T. Bullock (@johntbullock) reported
@TELUSsupport recently a door-2-door @TELUS rep signed my mom up for a contract, despite saying she wanted to think over. She then rec'd email confirming contract & install date. Called to cancel weeks ago & just rec'd a bill for $100s! Is this usual treatment for sr citizens?
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RossCreekNation (@akaRCN) reported
Does anybody else have issues with their Telus Optik cable box constantly freezing & restarting?
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... (@Jonah1907) reported
@StonedMasons_ Telus needs to be broken up. They screw Canadians everyday and give a few crumbs out in PR stunts thinking people won’t notice.
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Hangtooth (@Squijibo) reported
@MK_Works Public Mobile is cheap and uses the Telus network (perhaps the best network in Greater Vancouver) but at 3G/4G speed, depending on your plan. We're on their $15 or $25 month prepaid plans unless we spot a super deal with a faster service + data, but we're not holding our breath.