Telus outages and service status in Vaughan, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Vaughan, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 2, 11:56 AM EDT.
- Phone (36%)
- Internet (29%)
- Total Blackout (14%)
- Wi-fi (14%)
- E-mail (7%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 7: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vaughan, Ontario
The most recent Telus outage reports came from the following cities: Toronto, Toronto county, York, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 5 days ago |
|
Toronto county
|
Wi-fi | 7 days ago |
|
Toronto
|
Phone | 8 days ago |
|
Toronto
|
Total Blackout | 9 days ago |
|
Toronto
|
11 days ago | |
|
Toronto
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
-
⚪️⚫️ (@MonicaLauriola) reported from Toronto, OntarioI’ve been with @TELUS since 2011 and Virgin Mobile is prepared to offer me the same contraction for 2/3s of the price..... so much for customer service
-
Spooky Beca (@RebecaMacKinnon) reported from Toronto, Ontario@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
-
⚪️⚫️ (@MonicaLauriola) reported from Toronto, Ontario@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
-
sara urowitz (@saraurowitz) reported from Aurora, Ontario@TELUS @koodo on the line with customer retention fighting over a bill. I can't imagine worse customer service. Over 1 hr of my life wasted fighting with this company who couldn't care less about their customers.
-
jennifer evans 🇵🇸 (@nejsnave) reported from The Beaches, OntarioWe can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .
-
John N. Davis (@johnndavis) reported from Toronto, Ontario20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
-
Dennis aka dLo (@sidetripca) reported from Toronto, Ontario@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
-
KP ☀️ (@kierstynpare) reported from Toronto, OntarioTelus: any phone you want for $0 down Also Telus *in the fine print*: but don’t worry, we’ll find another way to screw you over
-
Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario@Ani1u7 @TELUSsupport For sure Telus is wrong.. Turning off Wi-Fi turns the feature off because it's something that has to be supported by the cellular network. I don't know what OS he was running. He's our IT consultant so he may be on a beta or something
-
Garrick The DJ (@GarrickTheDJ) reported from Toronto, OntarioAny other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
-
DjMalik (@DjMalik8013) reported from Toronto, Ontario@TELUS @TELUSsupport why is there no service in Toronto ON? Outages are unacceptable considering the premium you charge for your services.
-
Cubby (@Cubby1412) reported from The Beaches, OntarioAfter being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom
-
Tanvir64🇧🇩 (@tanvir_z64) reported from Toronto, Ontario@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
-
Ryan Ali (@ryanali23) reported from Toronto, Ontario@TELUS @TELUSBusiness your customer service agents have become an absolute joke. Putting me on hold without notice, singing on the call, trying to prolong the call for no reason. Do better.
-
Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported from Toronto, Ontario2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
-
Peter Dimov (@peterdimov) reported from Toronto, Ontario@CTVNews Bell Canada, Rogers Communications Inc., Telus Corp. and Shaw Communications Inc. have all announced customers will not be charged to help connect with loved ones in the embattled region
-
Sam Kemp-Jackson (@samkj27) reported from Toronto, Ontario@TELUSsupport @TELUS I’m not happy about my phone being suspended. I just spoke to someone via chat to reinstate and it’s not working. His name is Carlos. Please look into this ASAP and advise. #CustomerExperience
-
Stephen Punwasi 🌋 🚀 (@StephenPunwasi) reported from Toronto, Ontario@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.
-
Kevin Edward Proulx (@kevineproulx) reported from Toronto, Ontario@FemiNelson1 @Bell I managed to get through around 8am but call-taker said his board went from nice quiet start of his shift with zero callers to almost five-thousand in pending in span of ten minutes. Sounds like Canada-wide Bell service outage. Glad my mobile phone is with Telus!
-
Jon Areias (@JonAreias) reported from Richmond Hill, Ontario@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Tennis Girl 🎾 (@Nole_fan_girl) reportedHey @TELUSsupport not having a number that people can call or a live human on chat is beyond pathetic for 2026 and the prices you charge your customers. @TELUS used to be known for great customer service but now it's nothing but a never ending circle of chat and messages.
-
Mark (@markquarless) reportedAll I think of lately about Canada is negative because there isn't much positive news coming down the pipe. I'm thinking of moving us and am seriously looking into it. But I want to share something really positive tonight. Telus began here as a phone / Internet company in '98 and I used to hate them because of the many hours I spent on the phone with CSR about our internet speeds. But then they began a health program. I use Telus Health whenever I can because I still have no family doctor here in Canada - it's been 30 years. If I get one it's probably going to be through Telus Health and the work they have done. If I can go to them, I go to them instead of spending an entire day waiting in triage at any hospital or clinic. They've got it right (this is not a paid promotion, it's from the heart).
-
Rishit Singh (@__coderish__) reported@TELUS you guys need better DB role management on your ticketing systems. Like why don't your support employees just know wtf i told the previous 4 regarding the same issue? Even passing postit notes would work better but I guess your asses are too wide and brains too narrow
-
Canadian Sledge Hammer (@RealityoftheSit) reported@MelissaLMRogers @TELUSsupport first of all the $25 is USD, and you can find plenty of very cheap cellphone plans in Canada. You want to finance an expensive device through your plan and that is why you pay over $100. Telus is known to NOT be a budget provider - they have Koodo and Public Mobile you idiot
-
Canadian 🇨🇦 gal (@LaurieKane16) reported@MelissaLMRogers @TELUSsupport $39/m for Freedom mobile. Unlimited. Free calls to USA and Mexico and of course in Canada. I was with Telus and have never looked back
-
jayeharrill.eth (@JayeHarrill) reported@tokifyi Early stage capital funding seems low, same with safety. But efforts like what Telus is doing is encouraging We’re still behind the 8ball but given the spend elsewhere it’s unclear that is a big enough problem Thoughts?
-
GZ (@BuddTender) reported@koodo So even while using a telus network , the parent company doesn't have enough backups .
-
jim (@rkymtnhi78) reported@MelissaLMRogers @TELUSsupport I pay 60/month for 100gb from Telus. Call them and tell them you’ll cancel
-
Tierneymisu (@the_ref14) reported@wongkarwasian $35 for 100gb canada-us-mexico with public mobile (Telus network) They exist and it's easier then ever to find a deal. People just like pissing money away
-
Mike Meins C.D. (@NLongbottom432) reported@MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.