Telus outages and service status in Vaughan, Ontario

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Telus generated 3 outage signals in the last 24 hours around Vaughan, including 3 direct reports.
The most common problems reported in this area mention Internet, Phone, and Total Blackout.
The most recent signal from this area was received Apr 22, 4:30 PM EDT.

Internet (55%)
Phone (27%)
Total Blackout (9%)
Wi-fi (9%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vaughan	Baseline
Apr 21, 5:40 PM EDT	0	0	0
Apr 21, 6:00 PM EDT	0	0	0
Apr 21, 6:20 PM EDT	0	0	0
Apr 21, 6:40 PM EDT	0	0	0
Apr 21, 7:00 PM EDT	0	0	0
Apr 21, 7:20 PM EDT	0	0	0
Apr 21, 7:40 PM EDT	0	0	0
Apr 21, 8:00 PM EDT	0	0	0
Apr 21, 8:20 PM EDT	0	0	0
Apr 21, 8:40 PM EDT	0	0	0
Apr 21, 9:00 PM EDT	0	0	0
Apr 21, 9:20 PM EDT	0	0	0
Apr 21, 9:40 PM EDT	0	0	0
Apr 21, 10:00 PM EDT	0	0	0
Apr 21, 10:20 PM EDT	0	0	0
Apr 21, 10:40 PM EDT	0	0	0
Apr 21, 11:00 PM EDT	0	0	0
Apr 21, 11:20 PM EDT	0	0	0
Apr 21, 11:40 PM EDT	0	0	0
Apr 22, 12:00 AM EDT	0	0	0
Apr 22, 12:20 AM EDT	0	0	0
Apr 22, 12:40 AM EDT	0	0	0
Apr 22, 1:00 AM EDT	0	0	0
Apr 22, 1:20 AM EDT	0	0	0
Apr 22, 1:40 AM EDT	0	0	0
Apr 22, 2:00 AM EDT	0	0	0
Apr 22, 2:20 AM EDT	0	0	0
Apr 22, 2:40 AM EDT	0	0	0
Apr 22, 3:00 AM EDT	0	0	0
Apr 22, 3:20 AM EDT	0	0	0
Apr 22, 3:40 AM EDT	0	0	0
Apr 22, 4:00 AM EDT	0	0	0
Apr 22, 4:20 AM EDT	0	0	0
Apr 22, 4:40 AM EDT	0	0	0
Apr 22, 5:00 AM EDT	0	0	0
Apr 22, 5:20 AM EDT	0	0	0
Apr 22, 5:40 AM EDT	0	0	0
Apr 22, 6:00 AM EDT	0	0	0
Apr 22, 6:20 AM EDT	0	0	0
Apr 22, 6:40 AM EDT	0	0	0
Apr 22, 7:00 AM EDT	0	0	0
Apr 22, 7:20 AM EDT	0	0	0
Apr 22, 7:40 AM EDT	0	0	0
Apr 22, 8:00 AM EDT	0	0	0
Apr 22, 8:20 AM EDT	0	0	0
Apr 22, 8:40 AM EDT	0	0	0
Apr 22, 9:00 AM EDT	0	0	0
Apr 22, 9:20 AM EDT	0	0	0
Apr 22, 9:40 AM EDT	0	0	0
Apr 22, 10:00 AM EDT	0	0	0
Apr 22, 10:20 AM EDT	0	0	0
Apr 22, 10:40 AM EDT	0	0	0
Apr 22, 11:00 AM EDT	0	0	0
Apr 22, 11:20 AM EDT	0	0	0
Apr 22, 11:40 AM EDT	0	0	0
Apr 22, 12:00 PM EDT	0	0	0
Apr 22, 12:20 PM EDT	0	0	0
Apr 22, 12:40 PM EDT	0	0	0
Apr 22, 1:00 PM EDT	0	0	0
Apr 22, 1:20 PM EDT	0	0	0
Apr 22, 1:40 PM EDT	0	0	0
Apr 22, 2:00 PM EDT	0	0	0
Apr 22, 2:20 PM EDT	0	0	0
Apr 22, 2:40 PM EDT	0	0	0
Apr 22, 3:00 PM EDT	0	0	0
Apr 22, 3:20 PM EDT	0	0	0
Apr 22, 3:40 PM EDT	0	0	0
Apr 22, 4:00 PM EDT	0	0	0
Apr 22, 4:20 PM EDT	0	0	0
Apr 22, 4:40 PM EDT	0	0	0
Apr 22, 5:00 PM EDT	0	0	0
Apr 22, 5:20 PM EDT	0	0	0
Apr 22, 5:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Richmond Hill, and Purpleville.

City	Problem Type	Report Time
Toronto	Internet	1 hour ago
Toronto	Phone	3 hours ago
Toronto	Total Blackout	4 hours ago
Toronto	Internet	2 days ago
Richmond Hill	Phone	6 days ago
Toronto	Internet	14 days ago

Nearby cities with recent reports

Toronto

4 recent signals

1 hour ago

Richmond Hill

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

Jon Areias (@JonAreias) reported 8 seconds ago from Richmond Hill, Ontario
@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
Kelly Harris (@KellyPMHarris) reported 6 minutes ago from Toronto, Ontario
Why is @TELUSsupport @TELUS the most godawful company in the world to deal with?!?!?! … they could learn customer service from @AirCanada
Lilithe 🐰 💉💉💉🤒 (𝓢𝓸𝓯𝓽𝓷𝓮𝓼𝓼 Guaranteed) (@lilithebowman) reported 6 minutes ago from Toronto, Ontario
I didn't take a picture, as I was in the weird Telus health website at the time & didn't want to crash it. Saw a tiny black mouse just come right up to me on the sidewalk. I stopped there and talked to my endo. It lies down and closes its eyes. ToT I think it ate poison/sumn.
WTIRealist (@WTIBull) reported 9 minutes ago from Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
Ed 🍃 (@fuckdemmkids) reported 11 minutes ago from Toronto, Ontario
PSA: Stupid Telus employee messed up my number port so my personal number is out of order until noon tomorrow
Farrukh Lalani (@fslalani) reported 12 minutes ago from Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
Algis Akstinas (@AlsoKnownAs_AA) reported 12 minutes ago from Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
Modern Pundit (@sen127) reported 12 minutes ago from Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
Mayssia (May) Elajami - Toronto Lawyer (@Mayssia) reported 18 minutes ago from Toronto, Ontario
2/2 even though it was $0.00 that is what companies like Bell & TELUS etc usually charge on the credit card at first to see if it is valid always check everything daily through online banking - it is good I caught it - but sucks now b/c I have to change all my automatic payments
RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 20 minutes ago from Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
Jessica (@Jessica00469341) reported 28 minutes ago from Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
🦝🦔 sash 🦔🦝 (@sasha_cresswell) reported 30 minutes ago from Vaughan, Ontario
@pittk85 @Ptbo_Canada @TELUS According to the BOB FM Facebook, there’s an outage! 🥴
Rich Gomes (@BoomDiggyBang) reported 31 minutes ago from Toronto, Ontario
@TELUS 2007-2019 "No problem we can certainly collapse any calls or texts to the US you made a few hours prior to entering the US and adding the $7 package. 2020 "Hi Rich! Why don't you go kill yourself! Up yours!!" #telusyouvechanged
Tanvir64🇧🇩 (@tanvir_z64) reported 34 minutes ago from Toronto, Ontario
@TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS
Starbucks Bae (@Miss_Angel_Baby) reported 40 minutes ago from Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 42 minutes ago from Toronto, Ontario
@chezz12 @SpotifyCanada @SpotifyCares Yup. I think falls into the same thing Shaw and TELUS do when they come out with promotions and you’re and existing customer
Andrea Gimblett (@andreaLG) reported 42 minutes ago from Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
Dennis aka dLo (@sidetripca) reported 45 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Sophia Cybulski (@SophiaCybulski) reported 49 minutes ago from Toronto, Ontario
@TELUS thank you so much and I had no idea that I was a web client .. the same issue I have with Rogers
Joe Pizzoferrato (@JoePizzoferrato) reported 60 minutes ago from Toronto, Ontario
@TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

burke🇨🇦 (@barnyard_burke) reported 5 minutes ago
So much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.
RoseAnne Hutchence (@WordsAreCrucial) reported 6 minutes ago
@TELUS @TELUSsupport A 30% increase in my monthly bill after being a loyal client since 1991. No changes to my usage, no additional service provided. Explain yourselves. And do a damn good job (while I look into your competitors).
Nansee Hughes (@SopranoNansee) reported 10 minutes ago
@TELUSsupport @TELUS Your phone support sucks. I’ve been on hold for over an hour and a half after asking to be transferred to the loyalty dept. been a customer for over 20 years….and I just wanted to talk to someone about my account. The call centre overseas was so loud…
Jimcast (@Jimcast467855) reported 12 minutes ago
@Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.
Jeff Watson (@jeffwasitunes65) reported 18 minutes ago
@TELUSsupport When Alberta leaves Canada, can we open up phone competition? The retards at Telus use Guatemala 🇬🇹 for customer service for Albertans. What a joke.
D̴Lo.WorldP. 🇸🇻🌎 (@WavyNationOne) reported 18 minutes ago
@onesoccer @TELUS Damn i hope hes good to go come June but I doubt it😢
Johal (@Johal6O4) reported 18 minutes ago
@6Nonny @zCallouts telus would never do this
Josh (@6Nonny) reported 19 minutes ago
@Johal6O4 @zCallouts No Telus has ****** me on multiple occasions, one time a dump truck tried to take a detour down my street and smoked a power line
Janice Chytra (@daisydexter4) reported 21 minutes ago
@janmedo49 Pierre has no real world experience. None. The only real job he’s had was as a telephone customer service rep for Telus. That’s it! 😳 He’s not qualified to run Canada. Period.
Ken Shapka (@kcshapka) reported 21 minutes ago
@TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton