Telus

Telus Outage Report in Vaughan, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Vaughan, Ontario 03/28/2026 04:30

March 28: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville and North York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Toronto, Ontario

    Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

  • OtarineMusic otty (@OtarineMusic) reported from Toronto, Ontario

    @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

  • jmwensley Matthew (@jmwensley) reported from Toronto, Ontario

    Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Markham, Ontario

    I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

  • GeorgeStroe3 George (@GeorgeStroe3) reported from Toronto, Ontario

    @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

  • Blooberboy Dante Haversham (@Blooberboy) reported from Toronto, Ontario

    @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

  • 369ix Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported from Toronto, Ontario

    @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

  • Vipin39027196 Vipin (@Vipin39027196) reported from Toronto, Ontario

    @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

  • JonAreias Jon Areias (@JonAreias) reported from Richmond Hill, Ontario

    @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

  • sfergs_ Sharlene🌱🍄🌷🌻 (@sfergs_) reported from Vaughan, Ontario

    You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

  • fslalani Farrukh Lalani (@fslalani) reported from Toronto, Ontario

    @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

  • GarrickTheDJ Garrick The DJ (@GarrickTheDJ) reported from Toronto, Ontario

    Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

  • DebRagogna Debbi Ragogna (@DebRagogna) reported from Toronto, Ontario

    Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

  • KenEngelhart Ken Engelhart (@KenEngelhart) reported from Toronto, Ontario

    @gregobr @CarttCa Or, put differently, he doesn’t know what he is talking about on telecom and no one in his campaign has spent 30 minutes researching the topic. Btw I totally support removing the remaining restrictions and letting foreign companies buy Bell, TELUS and Rogers.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wirelesswebs Chris Jakubowski (@wirelesswebs) reported

    @Rogers You guys really need to fire your PR. Increased competition and choice? You just have such a low opinion of people. Also, Rogers ******* sucks. Your customers service is rotten, and I will go to Telus in a second if this gets approved.

  • BrettCl52830843 Brett Clark (@BrettCl52830843) reported

    @DarrenMorin At least there is still some western Canadian options for us westerners. My experience with most central Canadian companies has been negative. I used Rogers several years ago and punted them due to bad customer service and their dismissive arrogance made me bail. Back to Telus

  • aaronhoyland Aaron Hoyland (@aaronhoyland) reported

    @NathanDorval My guess? Because they're still competing with two other major national players in Telus and Bell for national cell service, and they'd still be competing with Telus for regional home services.

  • MarkShaw24 Mark Shaw (Wear a Mask!) (@MarkShaw24) reported

    Is anyone else having trouble with the email migration by @TELUS ? Spending 30 minutes on hold. Thanks for nothing, @TELUS !

  • streaksskunk Streaks 🦨 🏳️‍⚧️ 🏳️‍🌈 #BLM (@streaksskunk) reported

    @Ms_Kappy Sadly we have even less choice out here. Rogers isn't a thing in Nova Scotia at all (unless it's mobile service), same with Telus, no Cogeco.. nothing. You're either caving to Bell or accepting crappy service instead with Eastlink.

  • MMMMMMMMMMaaatt Matt (@MMMMMMMMMMaaatt) reported

    Still waiting for replacement SIM card from @RogersBiz ... glad I have my reliable home cell service with @TELUS! Feeling sorry for those @ShawInfo customers about to be taken over by Rogers!

  • walkerpj1 Pat 🇨🇦🌊 (@walkerpj1) reported

    @HeatherPaddle @dinnerwithjulie We quit telus over a year ago, it was terrible in our area, went back to shaw and have been much happier.

  • SpaceMutiny Laharl 'Furious Metals' Styles (@SpaceMutiny) reported

    LOL guess when I pay off my credit card hopefully around mid-late Spring/early-mid Summer this year in 2021 it looks like I'm going to be buying Telus Optik TV and their Internet service myself. I already have a BCTel/Telus mobile account with them so I should get a deal.

  • mcmounce Mark Mounce (@mcmounce) reported

    @steeletalk @CKNW Bad news if you own Telus shares. They've significantly dropped in price today

  • biggregger Greg (@biggregger) reported

    @TELUSsupport @TELUS very POOR customer service being promised AirPods and now being told I will not get them and if I want to buy out of my own pocket I will get credit for two months worth or service This is horrible service and after 20 years as a customer, I’m done