Telus outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, York, Toronto county, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Wi-fi	49 minutes ago
Toronto	Total Blackout	9 hours ago
Toronto	Phone	1 day ago
York	Phone	2 days ago
Toronto county	Phone	4 days ago
Toronto county	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Randall C Willis (@createdbyrcw) reported 11 minutes ago from Toronto, Ontario

  Given how many people I know who cancelled their Bell service, their Rogers service or their Telus service, it is surprising that I know any of this

• 
  ⚪️⚫️ (@MonicaLauriola) reported 12 minutes ago from Toronto, Ontario

  @PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers

• 
  George (@GeorgeStroe3) reported 12 minutes ago from Toronto, Ontario

  @TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again

• 
  Tracy D (@tracylyn44) reported 17 minutes ago from Toronto, Ontario

  Hey @TELUSsupport you still are messaging the wrong person for account inquiries. Now you’re threatening to cut off the phone but when I log into my Telus it says the bill isn’t due until the 22nd. Wtf I don’t appreciate being threatened.

• 
  ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported 20 minutes ago from Toronto, Ontario

  @georganneb @char_lawyer @Bell @Rogers @TELUS Georganne, nobody dislikes those guys more than me but the systems were not designed for this. Same for internet. It’s like a water pipe to service an apartment complex is a foot in diameter but not if everybody is always home and taking showers simultaneously. Get used to it.

• 
  Sarkis 🇦🇲•🇨🇦 (@sarkisTO) reported 22 minutes ago from Toronto, Ontario

  My service with @TELUS has gotten so bad that I can’t even contact @TELUSsupport to let them know because my phone line keeps dropping. No I don’t live in Pickle Lake, I live in Toronto…

• 
  Sheldon Kerzner (@sheldonbk) reported 23 minutes ago from Toronto, Ontario

  @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

• 
  Andrea Gimblett (@andreaLG) reported 24 minutes ago from Toronto, Ontario

  @AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.

• 
  Todger Strunk (@WaxEBuildup) reported 33 minutes ago from Toronto, Ontario

  We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless

• 
  Tanvir64🇧🇩 (@tanvir_z64) reported 35 minutes ago from Toronto, Ontario

  @TELUSsupport I have also been on hold for over 35 min because customer service transferred me to another department is this how customer service is for TELUS

• 
  Cubby (@Cubby1412) reported 36 minutes ago from The Beaches, Ontario

  After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 37 minutes ago from Vaughan, Ontario

  You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭

• 
  Jay Yoo (@tdotjay) reported 41 minutes ago from Toronto, Ontario

  @TELUSBusiness @TELUSsupport been a customer since 1999. I’m very disappointed that @Telus was not able to match an offer to keep me on.

• 
  WTIRealist (@WTIBull) reported 44 minutes ago from Toronto, Ontario

  @Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.

• 
  jennifer evans 🇵🇸 (@nejsnave) reported 47 minutes ago from The Beaches, Ontario

  We can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .

• 
  Jim "The Canadian Patriot" (@jim_thepatriot) reported 50 minutes ago from Toronto, Ontario

  @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

• 
  George Sawision me. (master electrician) (@GSawision) reported 54 minutes ago from Toronto, Ontario

  @nspector4 Time to shut down Telus before it gets Canada shut!

• 
  Jamie Fox (@ACJamieFox) reported 56 minutes ago from Toronto, Ontario

  @Skeeter00007 @Rogers @TELUS Greed never gives.

• 
  Rick Barnes (@queerthoughts) reported 57 minutes ago from Toronto, Ontario

  @Qualifyfor @johndotbastable The questions asked here by this source are legit. Ask why #WeCharity is not addressing these issues. Also note this org is heavily reliant on corporate sponsorships. They've lost Telus, G&M, and Virgin in the last few days. They need to be more forthcoming.

• 
  WellWithMelo (@wellwithmelo) reported 59 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 5 minutes ago

  @MelissaLMRogers @BAB5K @TELUSsupport I pay 38. It’s with a company called fizz.. I never run out of data. I wouldn’t go back to Telus or any of them ever again.

• 
  Forrest (@ForrestHODL) reported 5 minutes ago

  @MelissaLMRogers @TELUSsupport Well telus has always been a borderline criminal organization. But yeah it is bad in Canada.

• 
  B Love | B Doduk (@BarbaraDoduk) reported 10 minutes ago

  @jodyvance @TELUS Telus box stopped working for my nearly 80 year old mom. She called them to fix it. They told her it was her remote for her TV. Then told her it was her TV. Then dropped off a “free security camera” for her trouble and neglected to tell her they signed her up on a monthly plan - none of which she asked for. Finally I went out to the house (this was during Christmas literally) and tried to get everything working but it was clearly their box not booting. So she asked them to come to the house and fix it. Dec 30 they two techs came. Made everything finally work - by replacing the box! Then charged my mom $400 for their visit. I checked her invoice, told her to send the camera back and cancel their security scam on an elderly woman and demand they refund the $400. They then charged her for the camera saying it was not returned. Finally after many months of fighting they “found the camera” and reversed that nearly $200 charge, but I do not think they ever fully refunded other the $400 for them to replace a fricking cable box. I think in the end she gave up after they gave her back some of it. Telus Robbery!

• 
  helen franklin (@chfranklin) reported 10 minutes ago

  @jodyvance @TELUS Ours turned out to be issues with Telus cable and Samsung tv “not talking to each other”. Replaced cable box and all good

• 
  Serge B. 🍷⚖️🇮🇱 (@stock_guy1) reported 15 minutes ago

  @pennypacker_h @TELUS 30 minutes to get to some sort of agent to address my query. Then, after I tell the agent I want to order a device, he puts me on hold to test my system remotely, then asks what issues I have. 20 minutes after, the agent tells me that ordering the device is not his department.

• 
  Raven (@Sharisraven) reported 21 minutes ago

  @telus send a new added phone to my account with no Sim? Wtf #TelusCEOintellectuallychallenged

• 
  stopbelievingthegovernment (@stopbelievingt1) reported 23 minutes ago

  @MelissaLMRogers @JasminLaine_ @TELUSsupport That's outrageous. Telus convinced me to switch from rogers by making my plan $30/month. Customer service has been awful.

• 
  cko (@chriskoconnell) reported 30 minutes ago

  @jodyvance @TELUS These service issues persist because people like you continue to pay for them despite persistent issues.

• 
  Joao Montreal (@JoaoMontreal) reported 32 minutes ago

  @MelissaLMRogers @TELUSsupport And if you need support BILL issues (a lot of errors), they send you to some country in Africa if you speak french, where the people doenst have experience to solve your problem. SHAME YOU TELUS!!!!

• 
  Salty Albertan (@FringedCanuck) reported 35 minutes ago

  @MelissaLMRogers @va3kbc @TELUSsupport Screwed by the monopoly of telecom in Canada. I want to set a phone from the states. Far cheaper than Canada. Our bill is gross every month. Telus is garbage.