Telus Outage Report in Vaughan, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Vaughan, Ontario
The most recent Telus outage reports came from the following cities: Toronto, North York, Woodbridge and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
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| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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eRa Alex
(@AIexArteaga) reported
from
Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Farrukh Lalani
(@fslalani) reported
from
Toronto, Ontario
@TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security
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Peter Muscat
(@Peter_Muscat) reported
from
Toronto, Ontario
Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS
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otty
(@OtarineMusic) reported
from
Toronto, Ontario
@lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.
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Jessica
(@Jessica00469341) reported
from
Toronto, Ontario
@naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good
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Matthew
(@jmwensley) reported
from
Toronto, Ontario
Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?
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Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J)
(@369ix) reported
from
Toronto, Ontario
@ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.
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RG for Life
(@loganryan44) reported
from
Toronto, Ontario
I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Vaughan, Ontario
You know what’s annoying? The Telus IVR system. Like as soon as I hear I start yelling “REPRESENTATIVE!!!” Like I don’t wanna ****** talk to this stupid *** robot😭
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Josh Millican
(@Josh_NPH) reported
from
Toronto, Ontario
@markburm @TELUS @TELUSsupport yah seriously fix this up ASAP
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Dante Haversham
(@Blooberboy) reported
from
Toronto, Ontario
@TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?
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Garrick The DJ
(@GarrickTheDJ) reported
from
Toronto, Ontario
@AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown
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Vipin
(@Vipin39027196) reported
from
Toronto, Ontario
@SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.
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Sharlene🌱🍄🌷🌻
(@sfergs_) reported
from
Markham, Ontario
I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?
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Debbi Ragogna
(@DebRagogna) reported
from
Toronto, Ontario
Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame
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Jon Areias
(@JonAreias) reported
from
Richmond Hill, Ontario
@TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Adi Lally
(@adilally3) reported
hey @TekSavvyCSR can you offer me a good price for gig internet @TELUSsupport charging me for 150 and tv for 168 a month and the internet never works there’s also a fibre box on my road but Telus doesn’t care. They never did. They want us to pay for the bulid I’m sorry @Shawhelp
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Tu Thanh Ha
(@TuThanhHa) reported
"In order to communicate with each other and coordinate the recovery effort, some employees started swapping out their SIM cards for Bell or Telus SIM cards that they had received back in 2015 as part of an emergency contingency plan established between the wireless carriers."
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Jwd7150
(@jwd7150) reported
Well tell is and there price hikes r officially out of r house thx God and there Denial of the price hikes and slow wifi is gone so to telus stay the hell away from my house & don't send your minons r way 2 try and convince us to come back cuz were not !!
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KellieLovesSmiles
(@StillHatesIt) reported
@canuck4liberty @TELUS Disgusting. Why force nonsense rules on your employees. ******* gross *** behavior. **** covidians
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Avery Shannon ♿️
(@Avery_Shannon_) reported
Bless when there is a call-back option And CURSE when there is not *eyes my >1hr wait on TELUS 😭 Which is, sadly, not even that bad - relatively
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Ryan
(@ryanparfrey) reported
Uh, so is it Bell/Virgin and Telus/Koodo customers turn for an outage? No one at my place has service. @Bell_Support
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Chris Mak 🇨🇦🏸🎿🚲🧮
(@cmakcpa) reported
Running into the middle of the street yelling "help, who has Bell or TELUS!?" Is not a great solution either.
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Steve Dodd
(@SteveDodd) reported
@AyumusenpaiiDK @missakind @JustinTrudeau Wait until Telus has a mistake like Rogers did. It won’t matter how good your personal network was when we can’t use debit or call 911
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Dylan Barry
(@DylanBa27828786) reported
@TELUSsupport Hi there, I am trying to reset my password for my telus mobility account, issue is I don't have reception as I'm out of the country. I cant receive sms or calls, also the log in link doesn't work (I've checked spam). Help?
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Johnny De Silveira
(@canuck4liberty) reported
@StillHatesIt @TELUS I had my car battery replaced last fall as a service that BCAA does for their customers. They recommended I wear a mask, I didn't and the service guy didn't care even though he had to wear one.