Telus outages and service status in Vaughan, Ontario

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Telus generated 1 outage signal in the last 24 hours around Vaughan, including 1 direct report.
The most common problems reported in this area mention Phone, Internet, and Total Blackout.
The most recent signal from this area was received May 31, 11:35 PM EDT.

Phone (43%)
Internet (21%)
Total Blackout (14%)
Wi-fi (14%)
E-mail (7%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vaughan	Baseline
May 31, 12:00 AM EDT	0	0	0
May 31, 12:20 AM EDT	0	0	0
May 31, 12:40 AM EDT	0	0	0
May 31, 1:00 AM EDT	0	0	0
May 31, 1:20 AM EDT	0	0	0
May 31, 1:40 AM EDT	0	0	0
May 31, 2:00 AM EDT	0	0	0
May 31, 2:20 AM EDT	0	0	0
May 31, 2:40 AM EDT	0	0	0
May 31, 3:00 AM EDT	0	0	0
May 31, 3:20 AM EDT	0	0	0
May 31, 3:40 AM EDT	0	0	0
May 31, 4:00 AM EDT	0	0	0
May 31, 4:20 AM EDT	0	0	0
May 31, 4:40 AM EDT	0	0	0
May 31, 5:00 AM EDT	0	0	0
May 31, 5:20 AM EDT	0	0	0
May 31, 5:40 AM EDT	0	0	0
May 31, 6:00 AM EDT	0	0	0
May 31, 6:20 AM EDT	0	0	0
May 31, 6:40 AM EDT	0	0	0
May 31, 7:00 AM EDT	0	0	0
May 31, 7:20 AM EDT	0	0	0
May 31, 7:40 AM EDT	0	0	0
May 31, 8:00 AM EDT	0	0	0
May 31, 8:20 AM EDT	0	0	0
May 31, 8:40 AM EDT	0	0	0
May 31, 9:00 AM EDT	0	0	0
May 31, 9:20 AM EDT	0	0	0
May 31, 9:40 AM EDT	0	0	0
May 31, 10:00 AM EDT	0	0	0
May 31, 10:20 AM EDT	0	0	0
May 31, 10:40 AM EDT	0	0	0
May 31, 11:00 AM EDT	0	0	0
May 31, 11:20 AM EDT	0	0	0
May 31, 11:40 AM EDT	0	0	0
May 31, 12:00 PM EDT	0	0	0
May 31, 12:20 PM EDT	0	0	0
May 31, 12:40 PM EDT	0	0	0
May 31, 1:00 PM EDT	0	0	0
May 31, 1:20 PM EDT	0	0	0
May 31, 1:40 PM EDT	0	0	0
May 31, 2:00 PM EDT	0	0	0
May 31, 2:20 PM EDT	0	0	0
May 31, 2:40 PM EDT	0	0	0
May 31, 3:00 PM EDT	0	0	0
May 31, 3:20 PM EDT	0	0	0
May 31, 3:40 PM EDT	0	0	0
May 31, 4:00 PM EDT	0	0	0
May 31, 4:20 PM EDT	0	0	0
May 31, 4:40 PM EDT	0	0	0
May 31, 5:00 PM EDT	0	0	0
May 31, 5:20 PM EDT	0	0	0
May 31, 5:40 PM EDT	0	0	0
May 31, 6:00 PM EDT	0	0	0
May 31, 6:20 PM EDT	0	0	0
May 31, 6:40 PM EDT	0	0	0
May 31, 7:00 PM EDT	0	0	0
May 31, 7:20 PM EDT	0	0	0
May 31, 7:40 PM EDT	0	0	0
May 31, 8:00 PM EDT	0	0	0
May 31, 8:20 PM EDT	0	0	0
May 31, 8:40 PM EDT	0	0	0
May 31, 9:00 PM EDT	0	0	0
May 31, 9:20 PM EDT	0	0	0
May 31, 9:40 PM EDT	0	0	0
May 31, 10:00 PM EDT	0	0	0
May 31, 10:20 PM EDT	0	0	0
May 31, 10:40 PM EDT	0	0	0
May 31, 11:00 PM EDT	0	0	0
May 31, 11:20 PM EDT	0	0	0
May 31, 11:40 PM EDT	0	0	0
Jun 1, 12:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto county, Toronto, York, and Richmond Hill.

City	Problem Type	Report Time
Toronto county	Wi-fi	26 minutes ago
Toronto	Phone	2 days ago
Toronto	Total Blackout	3 days ago
Toronto	E-mail	5 days ago
Toronto	Internet	5 days ago
Toronto	Internet	6 days ago

Nearby cities with recent reports

Toronto

8 recent signals

2 days ago

Toronto county

1 recent signals

26 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

Tania gupta (@taniagupta1307) reported 25 seconds ago from Toronto, Ontario
@koodo @TELUS is fooling people with hidden charges that you are able to see only once you check your bill and find it to be $200 $190 and when you contact customer care, they will say we understand but won't be able to provide u with clarification #koodo #TELUS #worstconnection
Starbucks Bae (@Miss_Angel_Baby) reported 2 minutes ago from Toronto, Ontario
Not @TELUS Refusing To Help Me With An Upgrade On My Plan...
Da Man From Manila (@BanaagAlex) reported 3 minutes ago from King, Ontario
What's up Telus ? Gotta cell phone outage ! Got a panic attack ! I could'nt make a call or text and no internet. I'll stop watching sci-f/ alien movies for a while.
Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported 8 minutes ago from Toronto, Ontario
Just spoke with @TELUS customer service. They mentioned that they will issue a refund after a month. Can you imagine them being so irresponsible while breaching their pre-authorized contract and then let customers wait for such a long time! Criminal practices.
Spooky Beca (@RebecaMacKinnon) reported 10 minutes ago from Toronto, Ontario
@TTChelps @DemandAccess hey @TELUSsupport @TELUS please consider finally letting your customers access phone network coverage in the TTC tunnels, if an emergency were to happen i would want to be able to contact family and us not having that option is sad and disappointing 😬
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 15 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
Dan Levy (@TheDanLevy) reported 19 minutes ago from Toronto, Ontario
@The_IT_Nerd I don’t see why it would be so difficult. Maybe I need to research eSIMs tho but to my understanding it’s basically the same process as what Bell & Telus had with their CDMA network phones back in the day. It has a serial number (not just IMEI) you register with network
jennifer evans 🇵🇸 (@nejsnave) reported 20 minutes ago from The Beaches, Ontario
We can't even summon enough public pressure to get Bell Telus and Rogers to flip the switch to allow mobile service in the TTC, something they could do in hours, after A CHILD DIED during an assault at a station. After all these stories about "safety" .
Algis Akstinas (@AlsoKnownAs_AA) reported 22 minutes ago from Toronto, Ontario
@Mark_Goldberg @TELUS Question: How many of TELUS+Bell shared network cell towers are fiber connected? 96%? More?
❤︎ 𝓂𝒶𝓇𝒶 𝓁𝒾𝓂𝒶 ❤︎ (@Mara__Raquel) reported 24 minutes ago from Toronto, Ontario
Every time I call @TELUS @TELUSsupport I always get 150% customer service. Heather was amazing this morning, she couldn’t fix the problem right away but found a solution and called me back right away. I want to thank you TELUS for 20 years of great customer service
eRa Alex (@AIexArteaga) reported 24 minutes ago from Toronto, Ontario
On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider
Nadia (@TheLifeOfNadia) reported 26 minutes ago from Toronto, Ontario
@ImransLegalMind @TELUS It’s working for me now. Was a 5 minute gap of no service and I spazzed. Haha
John N. Davis (@johnndavis) reported 28 minutes ago from Toronto, Ontario
20200213: James McLeod : Telus to launch 5G network with Huawei by the end of 2020
RedPepper 🔜@AC.🌻🐶💣 (@PepperMuzz) reported 28 minutes ago from Vaughan, Ontario
It’s pretty bad when a major corporation like @TELUS @TELUSsupport can’t do anything for a long term Customer since 2008 - bring out a plan much less expensive then my current one and tells me I have to buy out my current contract in order to switch. Great loyalty TELUS.
Shane (@Innanenights) reported 30 minutes ago from Toronto, Ontario
Still having a horrid time with my data services. My connection times out, or takes forever to load. Same with other Telus customers around me. What’s happening @TELUSsupport ?
ShaziGoalie (@ShaziGoalie) reported 37 minutes ago from Toronto, Ontario
I even said no one will call me back. I have never seen such bad controls between departments or any accountability from @adtcanada. This is probably the worst service I have received for a simple request to fulfill my order. Will anyone NOW listen to my concern @TELUS
⚪️⚫️ (@MonicaLauriola) reported 39 minutes ago from Toronto, Ontario
@PepPostorino @GrazieTotti91 @TELUS I’m going to probably call back again tomorrow to do so. I wrote everything down and was just shocked at the offers
Andrea Gimblett (@andreaLG) reported 49 minutes ago from Toronto, Ontario
@AnthonyFarnell Telus has a service that blocks those calls. You can create an approved list but anyone else has to enter a code.
Dennis aka dLo (@sidetripca) reported 51 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
David Shory (@dshory) reported 57 minutes ago from Toronto, Ontario
Unimpressed at the rate increase for my plan. Feels like I’m being gauged by @TELUS. I’ve been a client for over 20 years - time to switch. The gradual erosion of your customer service and increase in fees is too much to bear.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Tosca Houston 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹 (@Tosca58861695) reported 23 seconds ago
@MelissaLMRogers @metaloid311 @TELUSsupport Yes its full on robbery. Especially Telus. Rogers is very bad too always inching up the billings.
Daniel Stevenson (@D313131Daniel) reported 40 seconds ago
@MelissaLMRogers @TELUSsupport Hey a decade ago Canadians were offered American cell service in Canada, but Telus whipped up such a frenzy among Canadians it never happened.
むらくも (@MurakumoTsurugi) reported 3 minutes ago
Am I stupid and naive for being annoyed at the nimbyism here Telus' data centre will be powered by 98% renewables (hydro) and use 90% less water than traditional data centres And how are we supposed to have sovereign cloud capacity if we don't have the data centres for it
Lee Redpath (@redman_mather) reported 5 minutes ago
@field2fieldag @Bell_MTSHelps @Bell_MTS Doesn’t matter who you’re with, that stretch is a dead zone. I’m with public mobile which is owned by telus and that area is pretty poor
Barca (@biubiu12) reported 12 minutes ago
@MelissaLMRogers @TELUSsupport And let’s add home internet and cable… i pay $85 for home internet with Telus…. My 2 years is almost done. Currently I think I have 250 something. They offer me about $90 a month and upgrade to 1Tb which I don’t need at all. However,Rogers doesn’t service my area, so I am stuck
wellie (@fweldon03) reported 14 minutes ago
@MelissaLMRogers @TELUSsupport Try freedom mobile Telus is the worst possible choice for anything
Rishit Singh (@__coderish__) reported 15 minutes ago
@TELUS you guys need better DB role management on your ticketing systems. Like why don't your support employees just know wtf i told the previous 4 regarding the same issue? Even passing postit notes would work better but I guess your asses are too wide and brains too narrow
James Burnell (@uxridge_james) reported 16 minutes ago
@MelissaLMRogers @TELUSsupport I pay $30 for 150 gig unlimited on Telus. Only 5 bucks more than Florida I guess Canada isn’t as bad as you think.
Farting in Da Club (@everydamtime) reported 18 minutes ago
@MelissaLMRogers @TELUSsupport 35 a month public mobile for 75 gigs. Its telus network. No phone support though only through chat
Mark M. (@MarkMYYZ) reported 19 minutes ago
@HMcPhersonNDP The CRTC already gave Bell, Rogers & Telus an oligopoly so they can charge us the highest rates in the world. They give CBC 1.5 billion of our tax dollars for **** no one watches. Now they want to tax streaming services a tax that will get passed on to us? Get Ottawa my pocket!!