Telus Outage Report in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Vaughan, Ontario

The most recent Telus outage reports came from the following cities: Toronto, Purpleville, and North York.

City	Problem Type	Report Time
Toronto	Internet	2 days ago
Toronto	Internet	7 days ago
Toronto	Internet	12 days ago
Toronto	Phone	12 days ago
Toronto	Internet	17 days ago
Toronto	Total Blackout	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Josh Millican (@Josh_NPH) reported 11 seconds ago from Toronto, Ontario

  @markburm @TELUS @TELUSsupport yah seriously fix this up ASAP

• 
  Dante Haversham (@Blooberboy) reported 1 minute ago from Toronto, Ontario

  @TELUS I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  Garrick The DJ (@GarrickTheDJ) reported 11 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #TELUSDown #TELUS

• 
  otty (@OtarineMusic) reported 12 minutes ago from Toronto, Ontario

  @lav_sunrise Yeah it seriously sucks. Even if you go third party (I’m with Teksavvy for internet) the service is still distributed by Rogers/Bell/Telus/Shaw.

• 
  Sharlene🌱🍄🌷🌻 (@sfergs_) reported 13 minutes ago from Markham, Ontario

  I’m with Telus but we have Rogers wifi, is the wifi apart of the outage too?

• 
  Jon Areias (@JonAreias) reported 19 minutes ago from Richmond Hill, Ontario

  @TELUS horrible customer service experience! I just was speaking to Iris and was on the phone for one hour, all I want to do is extend my contract that expires in 2 Weeks! SHOULD NOT BE THAT DIFFICULT #telus

• 
  Debbi Ragogna (@DebRagogna) reported 23 minutes ago from Toronto, Ontario

  Hey @adtcanada @ADT curious to know why you have a 'Contact Us' form on your website? I used it over 2 weeks ago and yet no one has gotten back to me. I won't go into the other bad service I've had since @telus has taken over. #shame

• 
  RG for Life (@loganryan44) reported 27 minutes ago from Toronto, Ontario

  I understand that companies sell information to third parties but come on @telus, no one has my son’s phone number that he should be getting texts to a local dentist we’ve never gone to asking us to return

• 
  Dante Haversham (@Blooberboy) reported 28 minutes ago from Toronto, Ontario

  I signed up for @TELUS a week ago. My first bill is due in 3 days already. I haven’t even received my SIM card yet and @TELUSsupport expects me to pay for 10 days of service. Is this a Scam or a service?

• 
  Garrick The DJ (@GarrickTheDJ) reported 31 minutes ago from Toronto, Ontario

  Any other TELUS customer having issues with their mobile phone service? Restarted my phone three times, and nothing. Wireless works, and I can still send text messages! Just can’t make any calls! @TELUS @TELUSsupport #Toronto #TELUSDown #TELUS

• 
  Peter Muscat (@Peter_Muscat) reported 33 minutes ago from Toronto, Ontario

  Also seeing tweets from people as far away as #Winnipeg saying they have no #Telus service either. #Telusdown

• 
  Farrukh Lalani (@fslalani) reported 34 minutes ago from Toronto, Ontario

  @TELUSsupport you did not provide ADT service, left us vulnerable, now we call to cancel you tell us breach of contract? I say you breached it. Cancel our account now! #telus #adt #Security

• 
  Jessica (@Jessica00469341) reported 34 minutes ago from Toronto, Ontario

  @naru2008 @TELUS Im with Fido to i pre ordered the i phone 12 pro in pacific Blue . $60/a-month $0 dollars down Ive been with Fido for a long time plus if you order the phone online you dont have to pay the $45 activation fee Im pretty certain . #iPhone12Pro #needaboost #Feel_Good

• 
  Vipin (@Vipin39027196) reported 44 minutes ago from Toronto, Ontario

  @SamsungCanada @TELUS All lie about phone as i experiensed worst service, all customer representative officer lied that they send new charger within 15 business days. But its been more than a month and no update on status, still saying same while calling back.

• 
  Matthew (@jmwensley) reported 44 minutes ago from Toronto, Ontario

  Hey @TELUS did you know that vehicles are to move to the right and stop to allow emergency vehicles to pass?

• 
  eRa Alex (@AIexArteaga) reported 49 minutes ago from Toronto, Ontario

  On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

• 
  Garrick The DJ (@GarrickTheDJ) reported 51 minutes ago from Toronto, Ontario

  @AstridManson @TELUS @TELUSsupport You too Astrid? Sorry to hear. Hoping “TELUS” resolves this problem soon. There are going to be a lot of frustrated customers out there. #TELUSDown

• 
  Garrick The DJ (@GarrickTheDJ) reported 51 minutes ago from Toronto, Ontario

  I can text msg my girlfriend, but when I call her, it goes right to voice mail. Called her twice, same thing happens. Remembering why I never bundled with “Rogers”. Fine with just TV. Content with @TELUS/ @TELUSsupport #rogersoutage #toronto #rogersdown

• 
  Madushan 🥭goda Jegatheeswaran ☸️🇨🇦 (M.A.J) (@369ix) reported 56 minutes ago from Toronto, Ontario

  @ZAKtalksTECH Yes. I have tested this with a Google Pixel 5 and iPhone 12 Pro. Both didn't any issue with 5G connectivity. Also Telus investigated confirmed that I have 5G and i shouldn't have this 5G connectivity issues. The adviced me to replace the phone.

• 
  Carol Brooks (@ttctaker) reported 57 minutes ago from Toronto, Ontario

  @gordperks People are waiting hours to talk to a human being! Most seniors are not computer savvy and or english isn't their first language. Telus is going to fix this?? I think not...press 1 if you think this sucks. Press 2 to get to 1.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kurtis MacDonald (@koitiz) reported 42 seconds ago

  Hey @telus im trying to order unlimited data on my plan cuz me and my roommate are using more than our allowance. But both your website and app give errors and I cant get in touch with a rep? Help a brother out!

• 
  Christine Dix (@downhomesunset) reported 6 minutes ago

  @Sandra18361757 Telus also owns semi private health care clinics that are running poor people out of said clinics!

• 
  Donald Ironside (@ironsidedonald) reported 7 minutes ago

  @Bell when are you going to get with the times and enable universal RCS text messaging for Android? Telus and Rogers both have it. You only have it for Samsung phones so both users must have Samsung. It's basically useless to only support one type of phone. I know you can do it!

• 
  James Inglis (@JRI_Media) reported 9 minutes ago from Abbotsford, British Columbia

  Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

• 
  sunnyderbs (@sunnyderbs) reported 9 minutes ago

  @TELUSsupport @TELUS Your chat support just disconnected on me four times after waiting for an agent to join and your phone support just hung up on me after being on hold for 80 minutes. This is unreal, please have an agent reach out.

• 
  Axinomancy (@nitwitschool) reported 17 minutes ago

  Good god @Telus is brutal. HIRE MORE CUSTOMER SUPPORT AGENTS!

• 
  Francisco Gatica (@fcogaticab) reported 19 minutes ago

  @TELUSsupport how long should I wait to get an answer back. You're disappointed me. Let's see if something happen if not @ShawInfo wait for me. Telus is good quality service and poor customer service.

• 
  AmpYYC (@AmYYC) reported 20 minutes ago

  @TELUS #telus is garbage. Two months in a row I've been overcharged. Anyone else's recording freezes constantly?

• 
  Grant Bowen (@bow_en_arrow) reported 20 minutes ago from North Vancouver, British Columbia

  @TELUSsupport we moved our cellular service from Telus to Koodo. Now we have a credit balance with Telus. How do we get that balance refunded?

• 
  Mike (@mjhutch) reported 21 minutes ago

  @CRTCeng This might cut down on the number of complaints: when consumers register on the DNCL, enforce it with companies and put some teeth in it. Don't let them acquire another company and start bugging customers on the DNCL, as Telus did with ADT recently.