Telus

Telus Outage Report in Redwater, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Redwater, Alberta 12/15/2025 22:05

December 15: Problems at Telus

Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ActMysecond MySecond Act🇨🇦 🐾🐾🌻 (@ActMysecond) reported

    @TELUS what’s an acceptable wait time for an agent to answer a customer service call???

  • Alison45216540 Alison (@Alison45216540) reported

    @TELUSsupport I have been on hold a total of 4 hours today. I have been passed to 5 different departments. And still trying to find someone to do their job. My Telus Hub has not been working at full speed for about 3weeks. I work from home. Done unplugging,still not working

  • rEALLYbADiTCH T1K16OD (@rEALLYbADiTCH) reported

    @TheV_eh @TELUS @TELUSsupport Damn that just dumb of them!

  • 604BBQ Brian Boyle Quon (@604BBQ) reported

    Why? Your agent already told me on the phone there’s no way for her to reach a supervisor - never heard of not being able to reach your own supervisor before - but she submitted a ticket and hopefully someone will call me back in a few days she said 🙄 #Telus #TelusDoesntCare

  • mon_bicyclette Artful Codger (@mon_bicyclette) reported

    Twice this morning my texts disappeared about the Telus issues just as I was finishing typing. .

  • AppleDoomsday Reform_The_LTB (@AppleDoomsday) reported

    @MLInstitute @irenesberkowitz "Those who support #C11 may not understand new media." Rogers, Bell, Telus fully understand 'new media', which is why they want to do anything to logjam/**** it up. #CRTC is simply catering to this **** and as usual: Making a mockery of the Charter section 2(b).

  • Mubarak_sadhad M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • Dave_Sussman david sussman (@Dave_Sussman) reported

    Really unhappy with how @telus customer service treated me just now. It really surprised me - the agent was impatient and rude. Time to look into Shaw today!

  • Mckwicked McWicked (@Mckwicked) reported

    @TELUS @TELUSsupport just got an email from a lawyer that you’re coming after me for $18,491. I haven’t been a client of yours in over 10 years… it’s not on my credit report. How is this possible?! They gave me your phone number. #cantbereal #help

  • DrPeoplekind Dr. Pennsylvania Adams (@DrPeoplekind) reported

    @rocky_juneau I'm so glad I'm away from Telus. They pushed that **** on us weekly. I knew days like this were coming.