Telus

Telus Outage Report in Redwater, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Redwater, Alberta 12/23/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kittykat4512 Linda L Sear AKA: ''Kat Mom'' (@kittykat4512) reported

    Dear TELUS: I understand that you see home cable as a 'want' and therefore not a necessity for your customers, but I strongly believe that to even cut off our internet as well as our home phone, therefore leaving us without anything to use in case of a medical emergency, is WRONG

  • liptastick Liptastick Canada (@liptastick) reported

    Would love someone from @TELUS to return our phone calls. We have been waiting since Oct 30th and now it appears the Escalation Managers that have been assigned to our account are now ghosting us. Not great customer service. @MawjiZainul

  • cayonne antonio cayonne (@cayonne) reported

    A reminder for everyone that @TELUS @TELUSsupport is the absolute WORST at what it does. I've now lost up to 4 hours being run around by customer service reps who have no idea what they're doing.

  • geosoccer60 George Panozzo (@geosoccer60) reported

    @Leah_Holiove @Shawhelp We have Telus and the customer service is a struggle. Waiting two hours to get through or get a call back. I know Telus has a great customer retention dept . Try calling Telus

  • jarisfull #Unacceptable honey 🇨🇦🇳🇱 (@jarisfull) reported

    @telus @koodo Have the worst customer service since @Bell

  • Carolinemaryli Caroline Mary little (@Carolinemaryli) reported

    I really need to get this telus bill paid so I can have my phone number back I can't get into my FB it's my business phone that everybody knows plz find my money please somebody help

  • burrows_henrik Henrik to Burrows (@burrows_henrik) reported

    @jaz_lottay @TELUS Never had an issue with my Telus. Two years now with out it slowing down or going down. Just consistently fast

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Think the problem in BC is theres so few things to short as BC has so few publicly traded success stories, and those that they do are like Teck or Telus which aren't economically all that exposed to our collapse.

  • 3Code3Red3 BossManVanCity (@3Code3Red3) reported

    @Rogers you have officially lost a customer after 20+ years. @TELUS I am hoping you can treat me better than them.

  • MoarNoodlez ☀️ Serena-Rae ☀️ (@MoarNoodlez) reported

    @janahealer i was with bell and paid $170 per month and now pay $120 per month with telus (but have kinda ****** service) i am in alberta