Telus outages and service status in Redwater, Alberta

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redwater, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Meins C.D. (@NLongbottom432) reported 2 minutes ago

  @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.

• 
  Prairie Edwin (@PrairieEdwin) reported 6 minutes ago

  You’ll want to look at Public Mobile. They are owned by Telus but cheaper and month to month. No long contract. You can change it for any month. Very flexible. No dropped calls either. Excellent coverage on the Telus network. I’ve had it 6 years now. Mine would be $40/month Cdn but it’s got lots of data. Lower priced ones too.

• 
  🏴‍☠️ Jag Julio Rico Suave Jay Pai (@JulioRicoSuave) reported 11 minutes ago

  @MelissaLMRogers @TELUSsupport Telus is garbage

• 
  Tennis Girl 🎾 (@Nole_fan_girl) reported 12 minutes ago

  Hey @TELUSsupport not having a number that people can call or a live human on chat is beyond pathetic for 2026 and the prices you charge your customers. @TELUS used to be known for great customer service but now it's nothing but a never ending circle of chat and messages.

• 
  Tennis Girl 🎾 (@Nole_fan_girl) reported 18 minutes ago

  Not to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?

• 
  Carol (@zephryus47) reported 18 minutes ago

  @CTVdavidspence @Rogers Been there done that. Telus is just as bad

• 
  TimeEnergy Traveller (@fixingmoneybtc) reported 19 minutes ago

  @MelissaLMRogers @TELUSsupport You're paying for an expensive phone. I pay about $35 before discounts for an unlimited plan with Public mobile. It uses the name Telus network. Feel free to use my referral bonus. 7W08EK My specific plan isn't available now but anything more than about $35 and you're overpaying

• 
  Mickey (@fortnitekyoong) reported 20 minutes ago

  Telus outage on a Saturday while at my retail job yeah #LetsAllDie

• 
  MedHatRingCrew (@MedHatCrew1) reported 21 minutes ago

  Really frustrating when @TELUSsupport @TELUS can’t give you a straight answer. “Services are possible down in your areas as Barhead Alberta is having an outage. You will get daily texts. Don’t fall back.” Don’t call back so just take my money but don’t call and ask why

• 
  Ken James (@kjames_2001) reported 24 minutes ago

  @jodyvance @TELUS I don't know what's going on at your place with Telus but I've got their Pure Fibre and Optic TV here in Marpole in an older building and I've got rock solid service. TV box is wired into the network and any wifi stuff works fine, maybe you have defective hardware or signal.