Telus outages and service status in Redwater, Alberta

Problems in the last 24 hours in Redwater, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redwater, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Truck8256 (@truck8256) reported 4 minutes ago

  @EchoRadios Telus got rid of this stupid technology 25 years ago.

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  Phil Roberts (@xrtsdhndvbh1) reported 8 minutes ago

  Lost my @tsn fee. WTF @Telus

• 
  The Entire Population of Canada (@ChefTannis) reported 9 minutes ago

  @TELUS My tsn went down right in the middle of the Spain match! In Vancouver, I completely missed the game . So upsetting, unacceptable @TELUSsupport

• 
  Temple 8 Research (@Temple_Eight) reported 11 minutes ago

  @ChairmansLedger Let's expand the argument then. Starting with what ASTS gets right. While ASTS has a small lead on broadband connectivity their real advantage is spectrum access via carrier exclusivity and they've locked up nearly 60 mobile network operator partners covering over 3 billion subscribers AT&T, Verizon, Vodafone, Rakuten, Telus, Bell, etc. SpaceX operates more than 9,000 satellites around 60% of everything in orbit. ASTS has roughly 9 including recent launches, and is trying to accelerate to about one launch a month to hit 2026 targets. Analysts are skeptical it can sustain this. Each BlueBird Block 2 is a 6,100 kg spacecraft, far more complex and expensive per unit than a Starlink satellite and AST can't launch anything close to the pace of Musk. SpaceX owns the rockets while ASTS has to buy rides on Falcon 9, New Glenn, etc. SpaceX's hardware iteration speed is, as one analysis put it, a real and durable advantage, and if their next gen satellites deliver on data performance, the competitive gap narrows while the scaling gap stays insurmountable. SpaceX already took the biggest carrier prize in the US being T-Mobile. So the carrier moat cuts both ways. SpaceX obviously has access to vast capital after IPO, with Starlink generating ~$10.4 billion of revenue in 2025. ASTS is pre-real-revenue at scale ($70.9 million in 2025) and funding itself with convertible debt and dilution. Do you really want to hold through heavy short to medium term dilution over years??

• 
  bcevaj (@bcevaj) reported 12 minutes ago

  @TELUSsupport May's credit was for ‘no dial tone' issue. The current voicemail outage was a brand new failure that took 3 agents to fix. I am now denied compensation for a separate failure.#Telus ignored my DM. Ticket 11622008 and REF-260617 #Telus #CustomerServic

• 
  Tom Mark (@TomMarknews) reported 14 minutes ago

  @garymasonglobe @TELUS Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge for the remote. Tech put in a new order saying 7 to 10 biz days. Local Telus store offered a new one for free.

• 
  Cory Syvenky 🇨🇦 (@cowtowncor) reported 14 minutes ago

  @witoldi @TELUS Still very unstable during primetime world cup matches. Horrible timing.

• 
  Charles @ Victoria (@CharlesVic50) reported 15 minutes ago

  Canada's CRTC needs to push much harder to bring Bell, Telus & Rogers into communication line over their extra fees and poor customer service while 'providing' some of the highest cellphone and internet fees in the entire world.

• 
  Jambon radio (@Aluminumovercst) reported 18 minutes ago

  @Eggs_and_Jakey Telus is who we use in bc Although their customer service and no paper billing drives me absolutely mad. Seems to be the lesser of the evils imo

• 
  Stewy 75 (@stewy75) reported 18 minutes ago

  .@TELUSBusiness promised TMC customers a “seamless” transition. That hasn’t been our experience. Today our business alarm stopped working. After hours on the phone, multiple transfers, and repeating our story over and over, we were told our account had been closed for “missed payment.” We have 15 TELUS Business Mobility lines, multiple TELUS security accounts, every account is on pre-authorized payments, and we’ve never missed a payment. Our other security accounts are still there. Our be business account has simply disappeared. A business shouldn’t be left without alarm monitoring because of what appears to be an account migration error. Someone at TELUS needs to take ownership and make this right.