Telus Outage Report in Redwater, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Redwater, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Requier
(@RequierMarc) reported
Telus is the absolute worst company in canada..My name is Marc Requier and telus you go **** yourself
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Chantal Ireland
(@chantalireland) reported
Same question for @SaanichPolice, not sure who can help or if we can even get help without escalating his rage further and making it more dangerous. Thanks. Can’t hold phone calls long enough to call non-emergency, @TELUS no longer serves our neighbourhood enough for that. :(
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Stephanie
(@Pagnificent) reported
@EastVan808 @Sean_Bowie @casualmomsense BECAUSE HE HAS KIDS MOVIES WITH TELUS. WTF HE JUST EXPLAINED THIS. There's no need to be stupid this many times in one weekend Chris.
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Cameron
(@oumax99) reported
@TELUS there seems to be an issue with your Pik TV app on AppleTV every time I exit the app I ah r to log back in the next time I go to watch something, every time.
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Deb N.
(@DebN38104724) reported
@Yellowstone Haven't been able to view tonight's episodes here in Canada 😕 Was supposed to be on Paramount Network, cable TV. Telus and Shaw are showing old episodes!!! Where is it????
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Anita Thompson (she/her)
(@ltniita) reported
I wonder if @Telus understands how intimidating getting reminders and threats of a $150 charge for a customer not behaving the way Telus wants in regards to a service appointment is? I think I’ve had 4 in 3 days. We’ve kept our landline partly because of what’s been great
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**** Cartier
(@JockCartier) reported
@jonathanwhudson Asked a Telus rep why they wouldn't match Koodo. They wait Koodo was a discount brand and Telus was premium I asked what does premium offer? They said customer service. I replied the only time I talk to you guys is at renewal, and I'm on hold for 90 minutes. They didn't reply
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Curtis Rich
(@OGCurtisRich) reported
The hinge broke on the left side of my phone causing the screens to damage My phone provider @TELUS, insurance company @Asurion, and @Samsung are all pointing blame on each other with no one taking responsibility
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lefty70
(@golfingLH) reported
@habpipes @TELUS @SaskParty Trying getting to an RN practitioner perhaps they would issue a script for you?
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Anisha
(@Anishaagupta86) reported
@TELUS @TELUSsupport wasted 3 hours AGAIN waiting for customer representative to resolve a dispute and the call disconnects without getting to talk to anyone ! How to reach Telus #patheticcustomerservice