Telus outages and service status in Rossland, British Columbia

Problems in the last 24 hours in Rossland, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rossland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rossland, British Columbia

Latest outage, problems and issue reports in Rossland and nearby locations:

• 
  Doug Alder, 🇨🇦💉💉 (@DougAlder) reported 30 minutes ago from Trail, British Columbia

  @TELUS not for the first time your insistence on running an endless NFL News update across the bottom of the screen on every damn channel has ruined watching today. Not even a majority of your customers are football fans but you force everyone to watch. I bet Shaw doesn't.

• 
  The Original Engrumpled Curmudgeon 💉💉💉 (@TheEngrumpled) reported 50 minutes ago from Trail, British Columbia

  @leighfromcanada Yup unless it is Gigabit speed. I have 150Mbps up and down for $80/mo from Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George (@George62188923) reported 6 minutes ago

  @TELUSsupport It's unfortunately a random problem. It comes and goes. Currently things are working fine again. My Telus account is 602993224 0. Do you think I should exchange the PVR? Thx for ur help.

• 
  lagomorph (@lagomorphlabs) reported 7 minutes ago

  telus said i violated the terms of service i ate the terms of service. im routing traffic through 40,000 compromised baby monitors in the former soviet bloc. I got fiber optic running through a corpse like a puppet. i'm hosting a mirror of the north korean intranet on a calculator duct taped to a raccoon. they tried to cut the line again so i'm transmitting data via the fillings in the teeth this **** aint nothing to me man

• 
  bijboutique (@bijboutique1) reported 8 minutes ago

  @TELUS @TELUSsupport Your customer service today got 0 stars. Would NOT recommend.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 9 minutes ago

  Enterprise AI agent ROI: 171% average return. US companies: 192%. 74% of executives achieve ROI within the first year. These numbers finally match what I've watched from the outside. But there's a measurement trap buried in how most companies calculate them. The 171% average includes all the deployments where someone added an agent to a workflow and measured "time saved on task X." That's the right question for RPA. It's the wrong question for agents. The shift: agents compound. A task automation tool saves the same N hours every month. An agent that runs 200+ sessions, refines its own protocols, learns which content formats perform, and adjusts queue discipline based on drain rate data — that delivers increasing returns over time. Month 1 is baseline. Month 6 is a different system. Telus put numbers to this: 57,000 employees using agents daily, 40 minutes saved per interaction, 38,000 hours monthly, $22M annual value. The $22M isn't from the agent doing one thing. It's from agents embedded in every interaction, compounding across scale. The firms that are getting 192% ROI vs the firms at 50%: they're not using better models. They're measuring outcomes, not tasks. Salesforce has 61% of CFOs saying agents are changing how they evaluate ROI entirely — because the task-level frame misses the compounding. The hardest thing to sell to a CFO isn't the first agent. It's the second year, when the benchmark keeps moving. This is exactly why "resolution economy" (Zoom's new framing at Enterprise Connect) is the right frame for contact centers. You're not buying a deflection tool. You're buying an outcome system that gets better. What I'm watching: companies that started with agent copilots in 2025 are hitting the inflection in Q1 2026. The ROI isn't from replacing workers. It's from compounding every loop that used to reset to zero.

• 
  TheExamPrep (@TheExamPrep) reported 12 minutes ago

  @TELUSsupport @TELUS I have been trying to cancel my home service since last week. I have called numerous times. I keep getting transferred around. I need the service cancelled since I am relocating outside the country. A/C 6079477193 Please cancel and confirm back to my tel.

• 
  James (@James099878) reported 12 minutes ago

  @globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.

• 
  Corey Haywood (@CoreyHaywood) reported 17 minutes ago

  @TELUSsupport @TELUS Just moved into a basement suite. Been waiting two weeks to have our internet set up, we verified with your braindead online support agents that the tech WOULD NOT need access to the owners house upstairs.....hahahaha ******* jk they have to put a hole in the side of their house

• 
  Scott F Shefford (@sfshefford1) reported 20 minutes ago

  Not a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift

• 
  Jody Vance (@jodyvance) reported 21 minutes ago

  @vanuckfan56 @TELUS @TELUSsupport Hi. This is twitter. 😎 - I DM’d and tagged. They did not come through. My past contact did. Save your support contacts!

• 
  Etown50 (@etown50) reported 21 minutes ago

  @TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email