Telus

Telus Outage Report in Sainte-Marcelline-de-Kildare, Lanaudière, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sainte-Marcelline-de-Kildare, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sainte-Marcelline-de-Kildare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sainte-Marcelline-de-Kildare, Lanaudière, Québec 01/16/2026 19:50

January 16: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JHagholm1 Jason Hagholm (@JHagholm1) reported

    @LanceStorm @PaulAceFontaine @TELUS It’s a TBS issue that was fixed

  • jamesp750 James P (@jamesp750) reported

    @bchydro Telus customers with pure fibre connections and using Telus’ latest hardware can’t create 2.4g networks which most smart thermostats work on. Help us convince Telus this is an important problem please

  • SeeFitNerd Greg🏋🏼‍♂️👓 (@SeeFitNerd) reported

    @SamsungCanada @TELUS According to today's news articles OneUI5 Android 13 won't be released to Canadian carriers until late november? Half the world has beta access and full release weeks ago. Poor effort here in Canada.

  • mmck Margaret (@mmck) reported

    @TELUS my cable/internet bill has gone up almost 20 dollars over the last little while, but I haven’t changed my services. In fact, channels have been removed from my account. This seems very fraudulent on your part. How do I cancel my services and move to @ShawInfo ?

  • Trini123a Mahatma Trini (@Trini123a) reported

    @CP24 Kinda stupid that the police have to alert Telus on this.

  • SemperWhyte Sean Semper-Whyte | aka Sean1mc (@SemperWhyte) reported

    I am told @TELUS @TELUSsupport cell service is down from Terrace BC all the way to Vancouver, BC. Any Vancouverites able to confirm this? @telus please know over billing me last month with these same issues and again this month means we are gonna have some problems.

  • km_102 Kayla M (@km_102) reported

    Super great of telus to consistently say I have no service on an LTE network when my phone upgrade is due🙃

  • BenKlass Ben Klass (@BenKlass) reported

    This witness has worked for Telus 23 years, responsibilities revolve around customer additions, switching, etc. Testimony relates to switching behaviour of customers and providers. #CTRS

  • HamiltonPolice Hamilton Police (@HamiltonPolice) reported

    ***ATTENTION*** According to TELUS at this current time, TELUS landline whether VOIP or hardwire IP does not have the ability to call 911 . We have been advised this is a wide spread outage . TELUS is working on a solution.

  • LindGlenn Glenn Lind (@LindGlenn) reported

    @TELUSsupport What's going on in Vanderhoof, BC? Telus cellular and mobile internet service (Smarthub) is very intermittent. Can't make phone calls either.