Telus

Telus Outage Report in Saint-Nazaire-d'Acton, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Saint-Nazaire-d'Acton, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Saint-Nazaire-d'Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Saint-Nazaire-d'Acton, Montérégie, Québec 12/17/2025 10:05

December 17: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RunningEJo Erin J (@RunningEJo) reported

    Just an update to this: Telus is now working with us for a satisfactory resolution.

  • raekates Rachel Kates (@raekates) reported

    @TELUS why the hell do you have door to door sales people out at 8pm or at all? Wake up my child and I will cancel all my services with you.

  • adifood1234 Adi lally (@adifood1234) reported

    @maddyshumi @FitCityJordan @Shawhelp Um Telus is worst it took me 3 hours to reach someone lmao.

  • happyhuman135 Laurel Goretsky (@happyhuman135) reported

    @NapsAndSarcasm Got a Saturday appt at Telus Centre. Bit of I drive but I don’t mind. Anything in NW Calgary was July. You probably already know but when things settle down, go in and modify your appt and see if you can find sooner

  • leafsweetie Kathy (@leafsweetie) reported

    @erinxo @TELUS They used to be so good and now they’re in the “IDGAF how we treat customers” category. Used to function like a local service business determined to keep your business and now on par with Rogers and Bell in worst customer service titles.

  • CathyBrowne Cathy Browne (@CathyBrowne) reported

    What's going on, @Rogers? I suddenly have no cell phone service. Thank God my Internet and TV are with @TELUS.

  • Morgo_82 Morgan (@Morgo_82) reported

    @Emir_Kazic Telus did try to call me a few times trying to offer me something, first the timing was bad and then I just couldn’t take the calls as I was busy.

  • AndreaBaileyKx2 Andrea Bailey (@AndreaBaileyKx2) reported

    @Max_Kerman That happened to us once on Telus. Not sure if it was the phone or the provider but we ended up switching providers and got a new phone and no more problems. 😕

  • tb_in_calgary TB (@tb_in_calgary) reported

    @TELUS why is the home services support line closed?

  • tmg8171 Tracy 🇨🇦 (@tmg8171) reported

    AND, @TELUS can’t promise that we can keep the same number that is on our website, business cards and google. During this time, we were removed from google maps. Our IT guy thinks it was a result of having our phone cut off. Our revenues are down 45% since April because of this