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Telus Outage Report in Salaberry-de-Valleyfield, Montérégie, Quebec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Salaberry-de-Valleyfield, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Salaberry-de-Valleyfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

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Telus Issues Reports Near Salaberry-de-Valleyfield, Quebec

Latest outage, problems and issue reports in Salaberry-de-Valleyfield and nearby locations:

  • kevinilaqua
    Kevin Ilaqua (@kevinilaqua) reported from Vaudreuil-Dorion, Quebec

    @TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElizabethThe
    Elizabeth Rosalyn (@ElizabethThe) reported

    As the Rogers network outage continues, I’m still continuing to get emails from @Rogers addressed to my dead dad, even after being asked to send over his death certificate to confirm the account name change. This is the final nail in the coffin. Time to move on to Telus. 👋

  • JustAnotherJay
    Jason Bouwmeester (@JustAnotherJay) reported

    @FP_Champagne All fine and dandy but we really only have two mobile networks in Canada - Rogers and Telus/Bell... I doubt either can handle a full load when one goes down.

  • rohan10
    rohan (@rohan10) reported

    @tron Things not rolling over to Bell/Telus when there's a BGP outage is a pretty obvious technical outcome, and Rogers cannot control it anymore than AWS could have controlled access to their DCs when their Auth systems were down. But, where was disaster planning?

  • NoThebaine
    Bob B. (N95 Masked, & Vaxxed to the Max) (@NoThebaine) reported

    @globalnews Root cause of Rogers' outage was EMPEROR XI'S HACKERS! First stage in Xi's revenge for Trudeau rejecting Huawei 5G in Canada, & for holding Huawei heiress Meng Wanzhou under house arrest for months! The Emperor is not amused. Bell next? Telus?

  • inlifesafety1
    in.life.safety (@inlifesafety1) reported

    Hey @TELUS why do you offer service to rural places, charge out the ***, then don’t provide service to rural areas? When we give you our address, shouldn’t you say “we do t service your home!” **** you. Sincerely **** you.

  • ArtistMcWilliam
    Bruce McWilliam Fine Art instag bemcwilliamfineart (@ArtistMcWilliam) reported

    We cut our ties to Rogers in 2008 when they still had video stores where you could pay your bills at the counter. Never went back and never would. Telus has never had any problems and always have great customer service every day They also have the best cell towers/optik in Canada

  • Catelli2Oh
    Catelli 2.0 🚣🚴🏕 (@Catelli2Oh) reported

    @johndotbastable In the east, Telus uses Bell towers. Out west, Bell uses Telus towers. They have an infrastructure sharing agreement for the towers. And then Telus has to back-haul that into their network, which likely uses leased Bell and Rogers fiber lines, as Telus has no fiber out here.

  • mjwatts85
    Martin (@mjwatts85) reported

    @TELUS why is it that camping on 5G I get 0.1 Mbps download while a Fido customer on LTE gets 150 Mbps? Sure your network didn't go down like Rogers/Fido, but I can't use it on the regular while I am at the lake.

  • kairojade77
    Kairo (@kairojade77) reported

    So @Rogers what’s the plan to compensate me for the Internet outage that cost me a whole days business ? Thank goodness my phone plan is up in a week I probably will be moving to Telus or Bell.

  • thestrangeview
    Joshua Strange (@thestrangeview) reported

    @TELUSsupport *tap* *tap* *tap* this thing on? Just wondering what the HE-double hockey sticks is going on with your Wireless internet? 100kb/s at best? What year is it? 2000? No, it's 2022. Do better @TELUS unless you want to go down like @Rogers did. What a freaking #joke.