Telus Outage Report in Salaberry-de-Valleyfield, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Salaberry-de-Valleyfield, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Salaberry-de-Valleyfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 18: Problems at Telus
Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Salaberry-de-Valleyfield, Montérégie, Québec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Montréal |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Salaberry-de-Valleyfield, Québec
Latest outage, problems and issue reports in Salaberry-de-Valleyfield and nearby locations:
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Kevin Ilaqua
(@kevinilaqua) reported
from
Vaudreuil-Dorion, Québec
@TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Darlene
(@pickle55_canada) reported
@TELUS @TELUSsupport I've been on hold waiting for help for 90 minutes... shall I start looking for a new mobility provider?
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Norma Hoerner
(@NormaHoerner) reported
@ThymelessC @TELUS @TELUSsupport Are your neighbours having problems as well?
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Lonelion
(@zk_lonelion) reported
@TELUS are criminals are scammers on the loose. These criminals are to quick to pick up when calling as new customer but try calling as an existing customer, you'll be on hold for 2 hours even to cancel their service
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
So @TELUSsupport said they could help resolve our problem of no tv service and no repairs until Feb 1st if I would DM them. I do so, 6 hrs ago, and have had no reply. Not my idea of how to keep your customers happy @TELUS
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roseanne
(@roseanne_harv) reported
@my_bijutsu @TELUS This is so exhausting and disrespectful, I’m sorry you have to deal with this. When I was managing my mom’s estate, I was shocked at the awful, stupid, incompetent way I was treated by large corporations while closing up various accounts (while tender and grieving, of course).
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Vinnie Childz
(@ChildzVinnie) reported
@P_guaped_up @bariweiss Oh man, I'm not sure why this is such a hard concept. In Canada, we have very few internet providers. If Telus decided it didn't like the things you were saying to your mom, you're arguing they're okay in banning you. Nope, they are service providers and if they move 1/2
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Holly Hoye
(@hollyhoye) reported
@SeditiousMe It’s beyond ridiculous. If she could have simply deleted service for my dads cellphone online and kept the same account it would have been fine. So now a woman with ample money has to have her cell plan on my account (happy to do it). Joke’s on Telus though . .
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Ghost of Ruz El
(@Ruz_El) reported
Should note this was never as bad until we account changed with @TELUSsupport and they clearly sold my information. Never had spam issues prior. I put this on Telus.
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Summer Oakes from Thymeless Cottage
(@ThymelessC) reported
Mondays are one of the few good nights for tv viewing on @TELUSsupport satellite. Unfortunately we have no service from Telus, and they said they won't give us any until Feb 1st next year. Sorry, but wtaf is that! That's my idea of NO SERVICE.
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Dixie Hannan
(@HannanDixie) reported
@TELUSsupport what has happened to Telus? You have been my home, cellular and business provider for Always- But your service is a nightmare. NIGHTMARE! Why why why can't you employee people in Canada or who are English our first Language?