Telus Outage Report in Salaberry-de-Valleyfield, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Salaberry-de-Valleyfield, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Salaberry-de-Valleyfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Telus
Telus is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Salaberry-de-Valleyfield, Montérégie, Québec
The most recent Telus outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Salaberry-de-Valleyfield, Québec
Latest outage, problems and issue reports in Salaberry-de-Valleyfield and nearby locations:
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Kevin Ilaqua
(@kevinilaqua) reported
from
Vaudreuil-Dorion, Québec
@TELUS for the first time in 10 years I can genuinely say your customer service sucks. Your web store sucks at shipping anything on time, they caused the problem.. but the answer.. just cancel your service.. Okay, I most certainly will.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lothrazar
(@lothrazar) reported
@TELUS @FriendlyFuture Dont forget to cancel all pre authorized credit card payments to @TELUS otherwise they will scam you with a 1.5% fee for no reason
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AB
(@PoliticsAlberta) reported
Despite being on a personal trip, @LukaszukAB worked diligently as per instructions. Upon returning he allegedly tried to negotiate with service provider Telus over the bill (to no avail) & ensured a data plan was in place. He personally switched providers as a sign of protest.
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🎃 The Darcy Chainsaw Massacre 🎃
(@Movietrailer) reported
So I went down to the mall, went to the Apple Store, looked at the phones, decided on the one I was going to get, went to TELUS, and he said he couldn’t process my upgrade in store unless they charge me $50 to do so. $50 to click the same buttons I would at home. Seriously?!
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chris
(@leodischris) reported
Hey @telus when your customer calls multiple times to clarify their bill and is told that a incorrect charge will not be applied to their account and then you charge them anyway… Is that your credo on how you treat your customers? #telus @TELUSsupport
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bigmamakano
(@Procrastik8) reported
@ChrisWNunn @telus is still forcing a family member to do rapid tests every 72 hours. There is zero science to support this. I want so call a class action law suit.
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DanaA
(@lifewith3boyz) reported
@thebrandonsun Actually we’d be lucky enough to have our call go through with the lack of cell service in rural Manitoba. @CRTCeng @TELUS
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Dailytenthousand
(@Dailytenthousa1) reported
@TELUS I just tried calling your loyalty dept - and after being on hold for 5 mins it rang for over 40 rings and then disconnected me. Not impressed and doesn’t make me feel valued as a customer.
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Oladimeji Victor
(@RoyalNigerOla) reported
Hello @TELUSsupport @TELUS, why should I, a new customer, be the one to connect the outside fibre cable (drop) to my home before my inside service installation appointment?
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عبدالعزيز
(@Bayounis) reported
@TELUSsupport hi there. I’m out side canada with an over due payment and telus doesn’t support non canadian credit card payment for the bill !! Your phone support doesn’t connect And now I’m receiving emails about sending me to a collection agency!? I want to pay my bill
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Mandy Lang
(@MandyLa72049212) reported
@TELUSsupport my elderly aunt’s number, that I call nearly every day, is suddenly saying that it’s not an assigned number. And her Telus cell phone is also not working. Is there a network problem causing this?