Telus

Telus Outage Report in Simcoe, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Simcoe, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Simcoe, Ontario 11/12/2025 22:05

November 12: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jethrogibbs22 Andrew McNulty (@jethrogibbs22) reported

    @TELUS Got to love a in store agents mistake cost your customer $600 just out of Christmas

  • micolinos WestEndSteve (@micolinos) reported

    Hey @TELUS @TELUSsupport Why do you start charging me for use of your service days before I receive the SIM card? Please explain.

  • samelkadri Sam 🏌️ (@samelkadri) reported

    @ritakml Shaw has the best internet but they’re mainly residential. For mobile Telus has best reception but crappy customer service.

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @winstyfloof @TELUS Such garbage. I called them today and they said “well can you switch off wifi right now” and our call IMMEDIATELY dropped. They are sending a tech out cause it’s ridiculous.

  • politicalham Markham Hislop (@politicalham) reported

    Our @Telus cell service is awful (1 bar), which is why I so appreciated this little irony from a cell call just moments ago. Me: Hello. Reply: Hello, this is Jacob from Telus Mobility... ...and the cell service faded out, ending the call.

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    @Telus @Koodo We signed up for ‘Easy Roam’ while home in BC but we have no service on Maui. Please advise how we get service!

  • ahmasonx Amanda Rozon (@ahmasonx) reported

    @bradcedm @TELUS Thanks Brad but it’s been like this for 3 years and normally we are fine but it was clear we need a solution if things happen in the future. It became more evident during the outage that we need a signal booster or something as we won’t be able to call anyone during an outage.

  • badmonkey68 The Sudsy Scoundrel🍻 (@badmonkey68) reported

    You know what is going to make my call with Telus support better? Waiting 45 minutes on hold to talk to someone that I know will not behelpful. And I didn't tag them because tweeting doesn't help either.

  • bernard_cheng Bernard Cheng (@bernard_cheng) reported

    OK, have to admit. Good job, @TELUS . New home connectivity not available because infra issues - marketing rep stopped by to drop off a wireless hotspot at no charge to tide me over. Thanks!

  • dobradors 👕 Dobrador•com ☕ (@🏡) (@dobradors) reported

    @Albert_Nobbs @Rogers Yeah, that sounds like Rogers. One of their reps referred to me as "it" in response to a publicly viewable bad review. Needless to say, it escalated from there. The only company worse than Rogers is Telus. #NeverRogers #NeverTelus