Telus Outage Report in Simcoe, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Simcoe, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Simcoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (22%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dani Pratt
(@danipratt21) reported
@TELUSsupport Service in the Apex Mountain Resort area has been down for over 24hrs for Telus smart hub. This length of outage is unacceptable. When will this issue be resolved?
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Koleff
(@Koleffwest) reported
@TELUS we have been over-billed $590 for US roaming charges on Vancouver Island. Your support and loyalty teams refuse to credit our account for service we did not use. We will cancel all of our services
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colleenm
(@gomindshine1) reported
@OttawaCitizen Hmm. 27.7 million to McKinsey to try to fix Harpers' Phoenix Pay - and I don't remember Harper having to deal with a pandemic, although he did sign a 31 year trade pact with China, borrowed 2 pandas and smiled while Bell and Telus did a deal with Huawei to do Canada's LTE ...
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midtown vigilante
(@GAPPEDTOOTHPAPI) reported
Fido really sold out of iPhones and told me I gotta wait 4+ weeks to get a new phone. Plz fix this or I’m going to Telus
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Spellbound
(@Spell_boundd) reported
@ItsSamG @Bell I ended up switching to telus last year because their customer service went to absolute ****. It's sad.
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JFK
(@john_jfked) reported
That the support made me disconnect This whole situation makes me feel like I was lied to or scammed I pay around 300-500$ a month with every Telus application I have but with everything that has happened to me this past month I might find
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VWbugNuT
(@Ryansisson7) reported
from
Pitt Meadows, British Columbia
@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
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vegaskev
(@vegaskev) reported
@Koleffwest @TELUS I can only imagine what it is like for people on the border. If you haven't already, turn off roaming - at least that will help going forward. They should also be sending a text whenever you go onto a foreign network. At least that is what Rogers does.
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Koleff
(@Koleffwest) reported
@TELUS “We understand where you're coming from and want to help as much as possible. However, as per standard procedure, escalations are only handled over the phone” Sorry, no @telus I am not talking anymore. My standard procedure is to cancel $6000/yr in services and contact the media
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Joel Matteis
(@jmatteis_ca) reported
@TELUSsupport Does anyone answer phones or man the live agent chat anymore? On hold for a very long time, and still sitting at 12th in the queue. Customer service with Telus isn't what it used to be.