Telus Outage Report in Smoky Lake, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smoky Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robgwebster1
(@robgwebster1) reported
Observation:: I drive within 250 meters if a new 5G tower and my phone ( bought new dec 2022 ) shows 5G , And yet I show 1 bar of service with my Telus carrier, if 5G is the future. What gives.
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Commissioner Miner
(@fanCRTCProfling) reported
Now I question if the Internet Society is just a lip-flapper for Telus and incumbents as well for an outcome, just like CNOC. #CRTC Trust has been broken and there is no going back. CNOC did damage.
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sharks🇺🇦
(@hungry4sharks) reported
Wtf #telus you made me miss the last half hour of the #allstarcomp ! Ridiculous!!! #NHLAllStar
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Commissioner Miner
(@fanCRTCProfling) reported
Basically we have Bell, Videotron, rogers & Telus paying CNOC for #CRTC regulatory filings, hidden for a ~ year. People supposed to trust CNOC ever again as if they represent & are a voice for "independent internet service providers". They are lip flappers for incumbents.
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James Latimer
(@Pcuser44) reported
@sccanehdian @TheYetiKnowswhy VPN would prevent telus shaw etc from knowing what your traffic is Worst case scenario there are plenty of dial up servers they have no power over globally Also Elon Musks Starlink is also another alternative
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Commissioner Miner
(@fanCRTCProfling) reported
@peternowak Way I see it, TSI (maybe with help of Open Media) needs to drive who owns distributel, Vmedia, Acanac etc. As it is people don't know Koodo is Telus. Makes a good marketing campaign for TSI, IMO.
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âpihtawikosisân
(@apihtawikosisan) reported
Also now that Telus has taken them over their already abysmal customer service has gotten a thousand times worse.
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Christine Tripp
(@kidsbookartist) reported
@espnsyed @Rogers Down in ottawa, looks like another cross Canada outage. I thought mine this morning was weather related but guess not. Thankfully my phone is with Telus.
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Jenn Jenn
(@indi_jenn_ous) reported
Customers beware @Telus has a 'software glitch' that automatically charges easy roam. They only reimburse their error for 3 months. Idiot me being critically ill for months trusted they were billing correctly or would correct THEIR errors. Nope.
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Commissioner Miner
(@fanCRTCProfling) reported
Makes me wonder if Distributel, Altima, Start, CNOC etc gave money to OpenMedia to **** something? #CRTC In other words, OpenMedia flapping lips for Telus too. Even if they said no, I wouldn't believe it trust is now broken, major deception being played by Telus, CNOC & Indi's.