Telus

Telus Outage Report in Smoky Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 03/13/2026 18:55

March 13: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KahaliaMeggo Kahalia Meggo (@KahaliaMeggo) reported

    The third party center from what I have been told is in the Philipinnes with Telus International. They said they can’t do anything other than escalate my issue. I’m still on hold. It is currently 27 min. @dkhos @Uber @UberEats

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    @TELUSBusiness Questions time.why are your way of.doing business with the customer needs to a degree in telus.101 or.youll be screwed with deal with you I would.rather wipe my bum with sandpaper then deal with you and your weird ways

  • ThinkingChanged Dylan McCarthy (@ThinkingChanged) reported

    @Samuel947117225 @VFirst999 @LTLearning360 I don’t pay a deductible for most of my healthcare needs. Almost everything is covered 80%-100%. I work at a bank though so the benefits are very good. The bigger issue is what’s actually covered though. ie the only virtual care that is covered is through Telus Health.

  • Les_Fraser Les Fraser (@Les_Fraser) reported

    Hey @telus @TELUSsupport, why am I having to speak with support agents in Guatemala about my less than optimal cellphone and wireless internet service from a Canadian company I support as both a customer and share holder for over 30 years?

  • MelanieGravel Mélanie Gravel (@MelanieGravel) reported

    @telus 66$ for a 24 minutes call overseas ?!? It’s a literal robbery! I am a client since 2002, you never lower my fees when new, better plans are available and now this? I am done! This is disgusting!

  • jeans_sands jean's sands (@jeans_sands) reported

    @pnwkate @TELUS @TELUSsupport Oh no! Terrible

  • j_msauer Demonika (@j_msauer) reported

    @pnwkate @TELUS @TELUSsupport First world problems (24 hours)

  • YYCTennis noname (@YYCTennis) reported

    @RachelNotley Shut up please. Talk about what you are going to do to the oil and gas industry. U think you are appealing to people but people need jobs. The UCP has and is attracting new business ie tech, Co2 capture, Amazon, Telus etc. this will never happen in an NDP climate. NEVER

  • imjustparker parker 💞 (@imjustparker) reported

    anyone else having problems with telus cell service in the last two days? 😤💀💀

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @CalamityJayne4 My parents were on Xplornet, then a Telus hub, and now starlink. They’ll never look back.. they can actually watch Netflix now.