Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 02/04/2026 12:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OliverClennan Oliver Clennan (@OliverClennan) reported

    TESTING MESSAGE FOR PYTHON BOT - Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 49 Mbps down / 61 Mbps up currently (in Calgary, AB). Can you fix this?

  • keshfraser .BABY💋 (@keshfraser) reported

    Since yesterday my phone only has 2 bars or just says no service …. Anyone else with Telus having this problem ?!

  • Ronnie8675 Ronnie (@Ronnie8675) reported

    @ParodyCab08 @MC30609856 went thru this with 87 year old father. GP quit during covid, no walk in clinic avail, Telus Heath booked, he spent a whole day in emergency to get his RX's renewed. This is not healthcare and it's terrifying.

  • dbeatty Dave Beatty (@dbeatty) reported

    @ThePeterKelly Telus and their subsidiaries are available in some areas. I use Koodo in Hamilton and it's fine service-wise. Unfortunately since Freedom was bought up in 2015 Ontarians don't have the option to support a provider outside the big 3/4, unless you're in Ottawa & can get videotron.

  • OliverClennan Oliver Clennan (@OliverClennan) reported

    TESTING MESSAGE FOR PYTHON BOT - Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 39 Mbps down / 80 Mbps up currently (in Calgary, AB). Can you fix this?

  • bbysfinest Jason C (@bbysfinest) reported

    @TELUS @SpeedtestAwards Yeah also the one that goes out the most worst optic fiber in the world always down. And the ghettoest installations as well

  • VHeschel Vincenzo Heschelioni (@VHeschel) reported

    @kirst_alyssa **** Telus! Worst attitude ever.

  • GrunchyMcFluff K (@GrunchyMcFluff) reported

    Why ******** am I arguing with a Telus Twitter bot to get basic human rights and access in Canada?

  • OliverClennan Oliver Clennan (@OliverClennan) reported

    Hello @TELUS, I have recently been having some issues with my internet speeds. My contract promises 75 Mbps down / 75 Mbps up, however I am only getting 48 Mbps down / 96 Mbps up currently (in Calgary, AB). Can you fix this?

  • waqaskhan18 x-Waqas Khan (@waqaskhan18) reported

    @kirst_alyssa Telus is awful..cellular, TV and internet...customer service awful..everything about them sucks