Telus outages and service status in Smoky Lake, Alberta

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duncan Magroin (Mug/Shot) (@yeg_sewer_rat) reported 1 minute ago

  @Martyupnorth I have had Rogers, Bell and Telus ; they all have terrible customer service until you call to cancel, then they have plans that save you lots.

• 
  KrysticMystic (@KristicMystic) reported 3 minutes ago

  OMG! Telus is the most awful company. It often takes an hour with dropped calls to get to talk to someone who can't always deal with your issue. They want 2 year contracts with shady rules or they hike your overpriced plan without warning. And then they continuously call you to try to give you deals instead of being upfront etc..etc...

• 
  Chris Ryan (@Watchdog_MP) reported 8 minutes ago

  📱 Starting June 12, CRTC says no more activation fees, plan modification fees, or most early cancellation fees. Let’s see how long it takes them to comply with this… Spoiler: They won’t. Bell, Rogers, Telus and the rest will just hike base monthly rates, push harder on device contracts to keep cancellation fees alive, and invent shiny new “admin” or “service” fees with different names. Same game. Different rules. Regulating junk fees is cute. Breaking up the oligopoly and letting real competition in is what actually lowers prices for Canadians. How creative do you think they’ll get? Drop your predictions below. #cdnpoli #CRTC #Telecom

• 
  Reagan Podelec🍁🏒 (@ReaganPodelec) reported 10 minutes ago

  @Social_Moi @TELUS So funny. People have become slaves to the service and expect it for pennies on the dollar. For copper services yes I can see the sub $70 being the norm. High speed rates like 250-1g are in that $80-100 Mark. I pay $90 for $500. Beyond satisfied.

• 
  Karl Turner (@Karljt421) reported 10 minutes ago

  @gator_gum I just spent 45 minutes on the phone with Telus "customer service" and death sounds like an upgrade. But totally vaccinated and still alive.

• 
  Nirmal Nanda (@ImNirmalnanda) reported 10 minutes ago

  @DzynrRon Does TELUS provide good internet service? I'm considering switching because Rogers has not been providing good customer service?

• 
  MoMoMacro (@MoMoMacro) reported 11 minutes ago

  @hennycapital $AMPG adding $AMZN and $NVDA to the customer wall while real hardware is already deployed at TELUS sites is a different animal than an LOI. Market down 2%, this up 20%. That spread is the tell.

• 
  Kelvin Odu'a. (@Toluxkelv) reported 13 minutes ago

  @Hybrid_Ola Some of these contents creators are stupid. They cast these remote jobs updates for clicks and likes and it's really sad. They did Appen, did Telus and others now outlier too.

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 14 minutes ago

  @Social_Moi @TELUSsupport My suspicion is maybe you called mobility support instead of home support, since TELUS doesn't have home service (except for their City Place contract) in Ontario.

• 
  Frank (@lastofthefranks) reported 14 minutes ago

  I've never repeated the phrase "I don't want TV, I don't watch TV" more times in my life than when talking to Telus customer service. It does nothing to stop them. I just want internet, stop talking to me about television. TV is for seniors who are scared of the internet.