Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 02/05/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Crustyswabbie Steve K⚓ (@Crustyswabbie) reported

    @sunshine22kas @RogersBiz When I moved back from Germany in 2018 went with Koodo/Telus I was a Rogers customer before that, Koodo has been great for me.

  • sundaymorninsam Samantha (@sundaymorninsam) reported

    Metro St. John’s Bell/Rogers/Telus customers, anyone having issues w/mobile internet? Bell work cell: internet not working Telus Personal cell: internet not working As they’re the same network I feel like that’s the issue. Anyone having issues with Rogers? #Thunderstorm ?

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • BravoCharlie322 @BravoCharlie 🇨🇦🇺🇸🇬🇧🇮🇱🇯🇵🇹🇼🇿🇦 (@BravoCharlie322) reported

    @TrueNorthCentre I am torn. Telus, Bell, Rogers, Shaw & Eastlink built the infrastructure in 🇨🇦 & in places rode in on each other’s work. 💰 recovery should be permitted. The market they serve is much smaller that that in the US. How is gouging defined? Who regulates profit? Lastly Rogers sucks.

  • marcellemroy Notwhatuthink (@marcellemroy) reported

    @jjhorgan Heck Horgan we do not need to look at USA. Look in yr own province! you have done ZERO to stop Telus from setting up shop in BC & draining our health care system of Drs & nurses. $800 million would go a long way in increasing HC wages & help keep our Drs in public system.

  • cory9917 cory persson (@cory9917) reported

    @sunshine22kas @RogersBiz Sass..that’s so facking annoying …17yrs and that’s the way you’re treated?? We’ve been with Telus and no issues.

  • Belib16 Belibra (@Belib16) reported

    @TELUSsupport @TELUS nearly 72 hours without internet because the former residents didn't cancel their plan and Telus apparently doesn't have a process to handle this...

  • SquatchMcTimbit Squatch McTimbit (@SquatchMcTimbit) reported

    @amber122185 internet/TV in 2021 & finally had to go into a telus storefront & get a rep from there that we'd been dealing with, to call in to even be able to get a hold of Telus, in order to get that issue fixed. Their "service" is ****.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @chitrath10 Please send us a DM so we could assist you further. Or contact our TELUS Mobility Customer Service team at 1-866-558-2273. Hours of operation: Daily: 9am-7pm local time. Thank you.

  • tutorkag1 tutorkag (@tutorkag1) reported

    @CheriDiNovo Redundancy built in with Bell and Telus?- emergency readiness - national network failure - Rogers cost savings lack of testing infrastructure protocols weak and cheap - consumers pay global top rate scale!