Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 12/28/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LaceyLaceyp Lacey (@LaceyLaceyp) reported

    @Qualifyfor @TELUSsupport Terrible service from ADT by Telus. ADT used to be excellent. I have spent literally hours trying to get an additional few decals. I don’t recommend this service to anyone. Look elsewhere.

  • T_I_T_Society Name cannot be blank (@T_I_T_Society) reported

    @Mintmobile Someone has never met Telus.

  • LisaMajcher Lisa Majcher (@LisaMajcher) reported

    Rogers wants competition lol? The worst BELL or TELUS? Seriously @LisaMajcher

  • apihtawikosisan âpihtawikosisân (@apihtawikosisan) reported

    Also now that Telus has taken them over their already abysmal customer service has gotten a thousand times worse.

  • downhomeflorida Scott (@downhomeflorida) reported

    @David_Moscrop It seems to be Loblaws a lot lately - in fact they are basically just as awful as Bell, Telus and Rogers.

  • kfarenholtz Kathy Farenholtz (@kfarenholtz) reported

    Thinking of switching our cell plans to Shaw mobility. (Happy with our Telus service except for the $$$!). Anyone else have their cell plans with Shaw? Looking for reviews on reliability, cell coverage, dropped calls, etc.

  • CarlSwaglin carl swagelin (@CarlSwaglin) reported

    @ashely_doc @uhhmmily You are all ugly and look like the Telus tech support team. **** ******** up about ur shoulders and opinions.

  • cat_mccook Catherine McCook/Piercy She/Her (@cat_mccook) reported

    @Bell @TELUS What are you doing about your abysmal coverage over Beaumont #t4x? Residents can’t use cell service at all within City limits. What good are phones w/5g if we cannot use them in our city?

  • LaceyLaceyp Lacey (@LaceyLaceyp) reported

    @TELUSsupport Terrible service from ADT by Telus. Customer Service totally overwhelmed. Please tell me what it takes to get a few additional decals because I have literally spent HOURS on this

  • pardeeprojra Pardeep Choudhary (@pardeeprojra) reported

    @TELUS Your Escalation Manager, Elena, is really stupid. She booked technician appointment last Saturday but no one showed up. Now I got a voicemail & she booked for tomorrow without confirming my availability. Regretting going with u. SHAME ON YOU TELUS!