Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 12/10/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    OMG Why is @TELUS Optik TV censoring the viewers with this @GlobalBC story about a man stalking a woman?! Like what ********?! Is that a Telus employee and that's why our signal is being blocked and frozen during this story?

  • hanshaneson Han (@hanshaneson) reported

    @mchykerda Hahaha, yep been there. Also, Telus and Shaw are the WORST. I won't let them in my house unsupervised.

  • VeraSmi48732655 Vera Smith (@VeraSmi48732655) reported

    Dealing with @telus .....very disappointing. Customer service is dreadful.

  • captainzambonie Scott Wizniak (@captainzambonie) reported

    @TELUS 1 hour and 10 minutes and counting waiting for email tech support. Good thing this change over to google is easy.

  • Myrroddin Paul Vandersypen (@Myrroddin) reported

    @TELUS @TELUSsupport I am so glad I am moving in a week. I'll finally get away from your horrid "internet" service. Your business license should be taken away.

  • ajithpoojarym ajith poojary m🍁 (@ajithpoojarym) reported

    I was using ur service since 8years but Koodo u really disappointed me .. @koodo @TELUS

  • KatNorris_ Kat Norris (@KatNorris_) reported

    Are you serious #Telus? It's always at a good part that the signal cuts out.

  • JohnnyM_ItsMe Johnny M. (@JohnnyM_ItsMe) reported

    Fun with @Telus today... 20+ min wait to talk to someone, get a call back. Get put to retention (40 mins in) they won't help. Get to wait on hold to be transferred to a diff department that can't help. To get on hold for retention. Now 1.5 hours waiting. FIGURE YOUR STUFF OUT

  • raskalryan RyanR (@raskalryan) reported

    Getting tired of all the spam calls from various 613 numbers (likely spoofed) every Fay as early as 6:30 in the morning. @TELUS is doing absolutely nothing to stop this. Time to get rid of the landline and #Telus service. @CRTCeng @CRTCHearings #crtc

  • ajithpoojarym ajith poojary m🍁 (@ajithpoojarym) reported

    I was using ur service since 8year but Koodo u really disappointed me .. @koodo @TELUS