Telus Outage Report in Smoky Lake, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smoky Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Justine Stacey
(@jaybeestay) reported
@TELUSsupport @TELUS I'm having a terrible customer experience right now. My phone broke. I have Apple Care. I need my phone fixed or a new phone asap. Cant seem to buy a new one on ur site or get apple care working??
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Jeff Calder 🏴☠️🦆
(@jcalder1983) reported
from
Montcalm, Manitoba
Hey @TELUS Your 3G network is completely ******* useless. If my phone drops to it I can’t even send a bloody iMessage. Your LTE network sucks too because it always falls back to 3G. Get your act together 🤬
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Erin J
(@RunningEJo) reported
Just an update to this: Telus is now working with us for a satisfactory resolution.
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Laurel Goretsky
(@happyhuman135) reported
@NapsAndSarcasm Got a Saturday appt at Telus Centre. Bit of I drive but I don’t mind. Anything in NW Calgary was July. You probably already know but when things settle down, go in and modify your appt and see if you can find sooner
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Tracy 🇨🇦
(@tmg8171) reported
AND, @TELUS can’t promise that we can keep the same number that is on our website, business cards and google. During this time, we were removed from google maps. Our IT guy thinks it was a result of having our phone cut off. Our revenues are down 45% since April because of this
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Adi lally
(@adifood1234) reported
@maddyshumi @FitCityJordan @Shawhelp Um Telus is worst it took me 3 hours to reach someone lmao.
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gen
(@plaindoII) reported
telus continues to be the absolute ******* worst.
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Cheryl Trade
(@cheryltrade) reported
@TELUS @TELUSsupport nothing but issues with home services since install 2.5 months ago. Technicians not showing up, agents not calling back, managers making no record of call. Worst customer service ever. Where can I get reliable wifi so I don’t lose my job?
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Jane LeBreton
(@JaneLeBreton64) reported
@TELUSsupport I have given up on @TELUS however, my trusting senior citizen Mum has just waited 2 hrs for a service call that NEVER came, yet again. Forfeiting a scheduled visit with my aling dad in #LTC You told her between 9-11 this morning. #Horrifying #ShameOnYou
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Jeff Calder 🏴☠️🦆
(@jcalder1983) reported
from
Montcalm, Manitoba
@NESaskFarmer @TELUSsupport The stupid phone will drop to 850mhz 3G instead of 700 MHz LTE for some reason. People who know more than I do say the network is just poorly set up but god forbid TELUS ever admit it. They just take our $400 a month and laugh at us.