Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 04/01/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUS TELUS (@TELUS) reported

    @valid_heart_art Hi Val, this feature is free! To turn on call control:Login to My TELUS Plans & Devices>Select the user/phone number that you wish to modify>Select the Call Control tab>Select Start Using Call Control>Select the Call Control toggle on/ turn on call control. Hope that helps!

  • Balpree38969658 Balpreet Singh (@Balpree38969658) reported

    @TELUS @TELUSsupport It has been two weeks with no internet and the issue has not been fixed. 2 technician came who have basically said they cant fix the issue and the cable repair team seems to operate on their own accord with little care for the customers time…

  • ashishsriv Ashish Srivastava (@ashishsriv) reported

    @TELUS I am tired with Telus Internet. Please help in smooth termination of service ASAP.

  • ashishsriv Ashish Srivastava (@ashishsriv) reported

    @TELUS Hi @telus internet service I am really fed up with your billing process. You kept on sending one sided new contract every month sometime multiple times in a month. Please assign some senior executives who can analyze my case and resolve the issue and refund over payments.

  • DeusVitae69 D. Green (@DeusVitae69) reported

    @TELUS the outage in Surrey BC cant be going this long with no official message?! If this cable damage (apparently) is so extensive we cant let it happen again. Baffling there hasnt been even a smidgeon of progress made after 12 hours??

  • potf_racki 🇨🇦 Putting On The Foil 🏒 (@potf_racki) reported

    @KGYEG No.. I'm on TELUS.. but I'm talking about Sportsnet Now, which is their streaming service you can subscribe to (think NHL Live). Basically, tossing the idea of cutting the cord. It sounds like this service is still **** though. Only thing keeping us on cable, really, is hockey.

  • PacEndo2008 Stephen Johal (@PacEndo2008) reported

    @TELUSsupport They want me to wait one week to fix the internet. Please Telus. Tell me how I should run my business for a week with no internet service due to your screw up. Some advice. Pay more elsewhere. Avoid this company.

  • MSchleinich Mary Anne Schleinich (@MSchleinich) reported

    @TELUS is so lucky they have customers. When they call me back, they use a non functioning telephone and making funny noises. @TELUSsupport gets a series of Fs. Imagine making your customers come into a mall for ☎︎ help! No wonder long stay internationals refuse local service!

  • Nuriaco Nuria H. (@Nuriaco) reported

    @WhistlerBlckcmb @TELUS Unbelievable!! 1 hour waiting in the harmony line!! Thats something that shouldn’t happen at a ski resort that charges 200$ for a day pass. Either make ur passes cheaper so people know you are a bad resort or get new ski patrol.

  • nannudidarr Nannu Didar (@nannudidarr) reported

    @TELUSsupport @TELUS PLEASE SEND SOMEONE OVER MY INTERNET IS NOT WORKING, THERE IS NO OUTAGE IN MY AREA NOW, MY MODEM HAS ALL GREEN LIGHTS BUT IT STILL WON’T WORK AFTER RESTARTING IT FOR 100TIMES, SEND SOMEONE OVER PLEASE, CUSTOMER SERVICE SAYS KEEP WAITING LIKE WHAT BRO