Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 03/20/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CalGorettv Cal Gore (@CalGorettv) reported

    @Deadlyslob Shot in the dark, I was having similar issues with my ISP (Telus - Fiber) where I had massive packet loss and info not loading etc. Called them, no issue on their end or with their gear. Then my MoBo died. Replaced the MoBo now it all works no prob. So Hardware issue maybe?

  • RobertRazavi Robert Razavi (@RobertRazavi) reported

    @TELUSsupport FINALLY! Got a call from someone at Telus - I was in a meeting so missed it. Their number is blocked, did not leave call back #, did not email. Not trying hard are they? Can we go back to when it was ADT by ADT? 'Cause ADT by Telus is very efficient at #CustomerService #fail

  • broken_monkey LurkyLurker (@broken_monkey) reported

    @TELUSsupport my Optik service in T6E2E2 has been down since ~12-1AM. Chat support said it’s a problem in the area & being worked on, but 17 hours in Telus Service Status still says nothing. Is there an ETA on a resolution? (yes, I understand the ‘E’ is /estimated/)

  • iLive_2_Eat iLive2Eat (@iLive_2_Eat) reported

    Need some feedback on @FreedomMobile coverage in #BC - looking to port over my 3 lines from @TELUS. Any current or former customer testimonials? #cellular

  • LittleStSebas AaronTheBarbarian (@LittleStSebas) reported

    @firetheucp @emgfind @TELUS They both charge entirely too much for their piss poor performance?

  • luisaloveslife Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported

    Never pay charges to your @TELUS bill that you didn't agree to. Our bill this month was $200+ than our usual bill w/ charges I didn't agree to. Within 20 minutes on the phone the charges were reversed. I feel bad for everyone who pays because they don't think they have a choice.

  • moodyangela Synthetic Animals (@moodyangela) reported

    My sister’s internet sucks Telus sucks Whenever they “upgrade” someone to fibre optics the wifi gets so weak and terrible that you have to buy the wifi boosters they have been promoting

  • TimNorthVan Tim Rulez (@TimNorthVan) reported

    @revolutionvote @TELUS Like any successful oligopoly, it's gotten to the point where there really are no good choices. - a former Clearnet & Fido customer ...

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported

    You know you’re with the worst ISP when you give up trying to play @Xbox online on a Friday night. Seriously, **** YOU @TELUS

  • chickadeeoncall Barbara Ashley Phillips (@chickadeeoncall) reported

    @Kub64 It works great when my flaky Wi-Fi is engaged. Don’t know what’s happened to TELUS. Keep getting more service and connectivity just keeps going downhill. #TELUS thanks for the clip.