Telus

Telus Outage Report in Smoky Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 03/17/2026 19:05

March 17: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • catester Cate Eales ☕ (@catester) reported

    @TELUSsupport My cellphone has no voice service, says turned off by carrier. People who call me get a recording instead of going to VM. Is there a known outage in #kelowna? (Can't login to My Telus either --- servers are down?)

  • MikeyB0101 Michael (@MikeyB0101) reported

    looks like Telus mobile is down for some people #yeg

  • scottam2 Scott M (@scottam2) reported

    @ScarletBjornson I’m guessing it’s something more than Telus, as I have heard from Freedom and Rogers customers who are having issues with texts and/or making calls. And yet I have had no problems on Telus so it seems to be very spotty areas having issues across province.

  • daminloi Damin Loi (@daminloi) reported

    @TELUSsupport @geordiemuppet Same here. I'm just trying to pay my bill. Nothing is loading up on the Telus website, and I can't sign in through the My Telus app.

  • DJDomG DJ Dom G (@DJDomG) reported

    @TELUS @TELUSsupport Hi phones are not working in Calgary what’s going on? #yyc

  • KarinKarebear KareBear (@KarinKarebear) reported

    @SkywaitressAmy @TELUS @TELUSsupport Wow!!! Really hope I never have to call 911 then....

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported

    Service has been cut off by our provider? @TELUSsupport # @TELUS what's going on? Located in Trochu Alberta

  • knockoutpanda Nicholas (@knockoutpanda) reported

    @TheFlopFish @koodo Part of Telus network I guess

  • jamthefed Joe Martin (@jamthefed) reported

    @mikeFAIL @notthatkristen My wife's was down earlier, then mine went down 10 mins ago. Seems to be a bunch of people on here messaging Telus in the last little bit.