Telus

Telus Outage Report in Smoky Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 03/27/2026 02:10

March 27: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kimellawinter Kim-Ella (@kimellawinter) reported

    @TELUS Just lost a customer of 22 years! Tried many times to resolve my issues, only to be told to basically suck it up. No thanks! I’ll go elsewhere.

  • robbenusic robbie benusic (@robbenusic) reported

    @SPhillipsAB @TELUS @telusmobility Was with Telus, no complaints and go service for us, But recently switched to Shaw to save big money, 25$ cost per line, total savings around 150$/month. Only issue is currently not the greatest coverage outside urban areas so far. Hopefully that gets better.

  • Baccichick Candice Shaw (@Baccichick) reported

    @SPhillipsAB @TELUS @telusmobility I'm with Virgin, haven't had any problems been with them for a few years now, I left Telus Mobility my phone payments were getting out of hand, I'm paying less for more

  • TVBCRehfer TVBC🇨🇦🇩🇪🇨🇵🇬🇧🇭🇰 (@TVBCRehfer) reported

    @ryck_nancy Because a Quebec company (Bell) has a shared network with a Vancouver (Telus) and Saskatchewan (SaskTel) company that are heavily invested in Huawei. Now they want money to shut it down.

  • RycroftKA Kevin A Rycroft (@RycroftKA) reported

    @johnkuppers @JackieBee_16 less Telus more Sportsnet issue

  • IRAYD8 Kim Crawford (@IRAYD8) reported

    @Telus how you treat your customers is disgusting. Over a year with terrible service. Always having to chase for a resolution. Shame on you.

  • CBCBGT George Baker (@CBCBGT) reported

    @stuartchase Do you also subscribe to Amazon music? I have an account by default with my Telus package, but I never use it.

  • a_better_world2 Erin Johnson (@a_better_world2) reported

    @TELUS “Hello this is Raymond from Telus mobility.” Me “I’m sorry I don’t have time to talk right now.” To which he then shockingly replies “Then **** off.” Telus do better! Stop contracting out your services. The deterioration of your company is not worth it. #brutal #telus

  • Ralor9 Ralor9🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 ♥️Freedom XY (@Ralor9) reported

    @sunlorrie Unfortunately, it's the consumer that will pay! @Bell and @Telus spent $$ they never should have. Their shareholders should be FURIOUS! No taxpayer bail-out EITHER! They knew this is where it was heading and invested regardless...

  • sezyou51 Michelle Keylock (@sezyou51) reported

    @SPhillipsAB @TELUS @telusmobility Honestly go to Fido or one similar. My son's use it and are very very happy with the prices and the service