Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 12/14/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • starkidsftw Rachel (Clowning myself era) (@starkidsftw) reported

    TELUS LET ME CANCEL TV I DON'T NEED IT STOP TRYING TO LOWER THE PRICE I STILL DON'T USE IT

  • andromedomai Bunny (@andromedomai) reported

    Hahahaha went to deal with my phone today cause contract is almost up. THE TELUS GUY WAS PRETTY HOT & I GOT ALL FLUSTERED AND OF COURSE I LOOK LIKE GARBAGE TODAY GOING IN! I’m pretty sure he was flirting with me? MAYBE?! My god what is peopling 🥲

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @TELUSsupport I would just like Telus at a higher level to fix it, it’s a recurring issue where people with Central Ice with other providers don’t have this issue and even get a free trial. Every year I’m told this won’t happen again and it does.

  • stevegplatt Stephen Platt (@stevegplatt) reported

    Been trying to cancel a Telus line today. Two call backs only to be put on hold for over 30 minutes each time. No estimated wait time…nothing. Still not done. Really poor service. @TELUS

  • beamgrrl Beam, B.A. (@beamgrrl) reported

    @Mitchell_AB @KikkiPlanet Telus is not the worst cell phone provider I’ve ever had. That’s as much as I have to offer them.

  • consentclub eli (@consentclub) reported

    telus is so full of ****

  • surreywillis Mike Willis *Never been better for General Strike* (@surreywillis) reported

    @TerrencePaul5 I don't understand it. I've gotten prescriptions before and the receipts have said telus health before but I never signed up

  • Gene91859415 Gene (@Gene91859415) reported

    @Bell @TELUS @JustinTrudeau I challenge your top executives to travel through Atlantic Canada and tell us why cellular/data service is so bad here. I thought it was pretty bad in NB and NS with 3G at best. Here in Newfoundland I am lucky to get LTE. Vast areas have no service.

  • DeMille1800 Ora DeMille (@DeMille1800) reported

    Telus as a company is absolute garbage. My bill just jumped $60 with no explanation... not even an email. Telus needs to be regulated to the extent they need to ask permission to scratch their own ***! 🤬

  • graemerice Graeme Rice (@graemerice) reported

    So for people that have been customers of companies that got bought out by Telus like Farm at Hand or Decisive Farming. How has the service changed?