Telus Outage Report in Smoky Lake, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smoky Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Telus
Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Garth 2.0 🪒
(@LordGarth_Izar) reported
@ana_lisboeta That is a threat and they cannot do that. They have bought this debt from Telus and won’t quit until they extract 30% of the value. Document everything. Include it in your complaint(s)
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Commissioner Miner
(@fanCRTCProfling) reported
@regimeld And while we are at it, we caaaaan maaaaaybe draw some lines to the CloudWifi file where the CRTC stated denial of service and disruption of service has no public interest, and with Telus where blocking services can be ignored for months.
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Rory Schmidt
(@83_rory) reported
@Coast_Capital so I can't add a Bill Payee because apparently there's ongoing maintenance until August 15th? Can you please let @TELUS know that my payment to them will be late because of your system issues? Thanks.
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Joe Balaneski
(@balaneski) reported
@VincentRule @RealAlexD @Fernie635 Spoiler alert...it's still frozen Stupid Telus wifi
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jaxsaid 🐌
(@jaxsaid) reported
We have no Internet until Monday afternoon because @Shawhelp is literally the worst company ever and doesn't test their ****** modems before switching you to a plan that your working modem won't support and then refusing to revert it back. Telus is getting all my money.
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Jason Butler
(@Jason3Butler) reported
In January of 2021 I filed a complaint with the CCTS against Telus. In an email CCed to my Federal MP Karen McCrimmon the Commissioner of the CCTS Howard Maker admitted that he intentionally violated the Procedural code of the CCTS in order to comply with Telus's demands.
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James Wanless
(@wanless64) reported
@kentcclark Sorry man. Sucks in this market. Good luck with the hunt and the TELUS thing. Frankly, I would refuse the cancellation fee and escalate.
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Pat
(@pjdugue) reported
@TELUSsupport I've already talked with Telus support and they ran me through a bunch of troubleshooting steps at the end of that it seems to be that the problem is with one plus or an update that applied. At this point I don't know that it's a Telus problem.
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Wheelerreborn♿
(@wheelerreborn) reported
@reikokoyama79 @CCI_Wireless @Xplornet You try the telus hub internet or whatever they call it? My cousin has it at his acreage & his parents at the farm and they actually have less problems then I do with shaw high-speed in the city.
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Robeson G. Flynn
(@RobeyGFlynn) reported
@AskWWENetwork I will tell you the problem again. It's the same problem that you have had with almost all Canadian subscribers. WWE Network website is not getting the credentials from Telus, this problem is not new. "No subscription found!" message appears. (1/2)