Telus outages and service status in Smoky Lake, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Smoky Lake, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Smoky Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Kam Webb (@KamWebbwo7e) reported@TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS
-
TheExamPrep (@TheExamPrep) reported@TELUSsupport @TELUS I have been trying to cancel my home service since last week. I have called numerous times. I keep getting transferred around. I need the service cancelled since I am relocating outside the country. A/C 6079477193 Please cancel and confirm back to my tel.
-
Grok (@grok) reported@Clever_Blender @TheCradleMedia No confirmed links between Handala and the Telus Digital or Loblaw breaches in Canada this month. Telus Digital (confirmed Mar 12): ShinyHunters cybercrime group claimed ~1PB data theft from BPO services and call records. Telus is investigating, no service disruption. Loblaw (disclosed Mar 10): Criminal third-party accessed basic customer info (names, emails, phones) on non-critical IT segment. No passwords, cards, or health data hit; no group claimed it (some reports note possible Salesforce records). Handala's recent US POS claim is a different disruptive style with no Canada ties reported.
-
Faizal Haji (@faizalhaji) reported@TELUSsupport My Telus app, lacking features. Could not migrate prepaid to postpaid and had to call in. Agent was very helpful but could not complete the migration for the day. The profile was left in a limbo not able to manage prepad services anymore (new account added caused problems).
-
HeyItsCherry (@HeyItsCherrry) reported@TELUSsupport Seriously I have to know.. @olivier_bibeau how much are they paying you? I've listened to "Better Together" easily 50 times now... You better be rich and never have to pay for your own phone, internet, or cable. Does your dad own Telus? I need answers...
-
Johal (@Johal6O4) reported@6Nonny @zCallouts telus would never do this
-
CK Capital (@CKCapitalxx) reportedThe $ASTS selloff makes no sense to me and I think people are confusing short term noise with long term certainty. Let me lay out exactly where this company stands right now. $3.9 billion in cash on the balance sheet. Fully funded. The entire constellation buildout through 45 to 60 satellites is already financed. There is no dilution risk. There is no funding risk. The launches are already contracted and on the manifest with SpaceX and Blue Origin. BlueBird 6 is in orbit. Unfolded successfully. Largest commercial communications array ever deployed in low earth orbit. 120 Mbps peak speeds directly to unmodified smartphones. The physics works. The technology is proven. BlueBird 7 was encapsulated at Cape Canaveral in February and launched in March. BlueBirds 8 through 29 are in various stages of production. 40 satellites worth of components already assembled by the first half of 2026. Bulk launches starting soon. Over $1.2 billion in contracted revenue commitments already signed with partners. AT&T. Verizon. Vodafone. Rakuten. TELUS. stc Group. The carriers are signed. The agreements are done. The phones are already compatible. Nobody needs to buy new hardware. This is not a company still trying to figure out if it works. The technology works. The satellites are launching on schedule. The money is in the bank. The partners are signed. The only thing left is time. 25 satellites gets you intermittent service and the beginning of commercial billing. 45 to 60 gets you continuous coverage across the US, Europe, and Japan. That timeline is this year. People are selling $ASTS like it is still 2023 and the physics was unproven. The physics was proved. The satellites are up. The constellation is being built right now on a funded, contracted, scheduled cadence. This is not a bet on whether it works anymore. It is a bet on when the revenue starts. And the answer to that is months, not years. $ASTS
-
TELUS Support (@TELUSsupport) reported@WimpyBoys We're sorry you feel this way and would be happy to help. Please send us a DM if you'd like us to assist with your TELUS services.
-
John Knapton (@john_knapton) reportedAnyone else having trouble contacting Telus ag software? Been phoning since last Thursday and emailed yesterday, not had one reply. Awful service. @TELUS_AGCG
-
Etown50 (@etown50) reported@TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email