Telus Outage Report in Smoky Lake, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Smoky Lake, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (22%)
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Wi-fi (11%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny Bansal
(@sunny_bansal55) reported
@steeletalk @TELUSsupport We just unhooked @TELUS tired of the ridiculous charges and bogus customer service
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Peter
(@pfak) reported
@McCueChris @Shawhelp @TELUS I have Telus internet as well. I got Shaw as a backup when I had a 16 hr outage with Telus and had to wait 2 hrs on hold before giving up and bothering friends that work there. Telus service is way better than Shaw. Hands down better network. Coaxial can't compete with fibre.
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Brandon
(@serrebi) reported
@chapappay No problem. Also porting protection on the account might stop the devices from being ordered in futureas well. Telus offers that for free without a lot of hastle to get it turned on. Forgot to mention that. I think you have to enter the pin to order a new device if you turn it on
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Canadaguy
(@Canadaguy4) reported
@TELUS @TELUSBusiness @TELUSsupport WHEN U phone telus for help YOU HAVE TO SPEND 1 TO 2 HOURS WAITING FOR A SUPPORT PERSONHEY TELUS HIRE MORE REAL PEOPLE YOUR BOTT AND WEB PAGE ARE USELESS.. TELUS DM ME WITH A NUMBER I DONT HAVE TO WAIT 1 HOUR TO GET REP
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Celia Geefree
(@CGeefree) reported
@superstarrobi @ShawInfo Shawcable! Such a disappointing company. I switched to Telus years ago and have had nothing but positive experience with them. Shaw’s customer service is abysmal.
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Omni Mtg Serv Ltd
(@TaxGals) reported
Wow @TELUS nearly 2 hours on the phone .... How extremely disrespectful of my TIME - How to lose a 40 year customer in moments
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Canadaguy
(@Canadaguy4) reported
@TELUS @TELUSsupport @TELUSBusiness Being with telus over 21 years as a customer..MIGHT BE TIME TO CHANGE THEY NEVER RETURN CALLS AND EVERY TIME THEY UPGRADE IT NEVER WORKS OR IT TAKE 3 - 4 VIsit BEFORE ISSUE IS FIXED IF TELUS ANYONE ONE FROM TELUS READS THIS DM 4 explanation
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OTF ŠÃD PÁTRĮŌTŠ FÂÑ
(@kobesuperstar) reported
@kailnotkait @ShawInfo The fibre optics they use is unreal man. Shaws connection isn’t port forwarded to each individual house. Instead their transformer is on a shared network with your neighbors that’s why it’s so slow. Telus’s infrastructure allows personal connection with each house, I agree bro
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🌻harmony 👼🏻✨
(@daisyrainhoneyb) reported
Telus can you please cancel my service, thanks
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Stefano Buliani
(@sapessi) reported
from
Vancouver, British Columbia
@lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there