Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 12/11/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DigitalHeroCA DigitalHero.ca (@DigitalHeroCA) reported

    Koodo has removed the ability to call a human, the automated "support" chat agent can't schedule a callback for days now. This makes trying to help YOUR clients almost impossible. @TELUS @TELUSsupport @koodo please DM me, and add more HUMAN staff ASAP. It's only Dec. 2nd....

  • drbknight Used to be disgusted🇺🇦🎷🚵🏻‍♂️🏩☮️🏴‍☠️🍺🥓🦫🌻 (@drbknight) reported

    @StephenPunwasi Why doesn’t he go to one of those boutique clinics like Copeman (now Telus Health). and pay. Except I suspect Copeman doesn’t prescribe amphetamines either. That’s the whole issue, AHDH meds are amphetamines and therefore controlled.

  • JonnyAimless Jonny Aimless (@JonnyAimless) reported

    @jayde8700 Jayde,I know ...Banks are terrible at responding! But the worst is Shaw or Telus...lol

  • Dwntwnbrwn50 Greg (@Dwntwnbrwn50) reported

    @TELUS you’re really super frustrating to get a hold of. Currently at 1 hour 45 minutes on hold, and I can’t access my account online. This is trash customer service

  • SpikeKavalench Spike Kavalench (@SpikeKavalench) reported

    @BcDisability Shut Telus Health down.

  • essssb_ Es (@essssb_) reported

    @TELUS @TELUSsupport has the absolute WORST customer service i’ve ever experienced in my life.

  • BullaTolla Tolla Bulla (@BullaTolla) reported

    @DennisKendel @VancouverSun The best way to fight corporate greed is hitting them back in their pocket. If people start cancelling their service with Telus in mass they don't even wait for court decision; they will listen fast.

  • matthewlaird Matthew Laird (@matthewlaird) reported

    Telus Health: "We're confused why the province didn't consult with us first before shutting down our service which was violating the very clear law against our business model."

  • slyke_jason James (@slyke_jason) reported

    @TELUSsupport I called Telus support and had them call me back but when they call me back it goes straight to voicemail

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @rodmickleburgh @TheTyee BFD…only deals with the Telus Life program, with about 4000 enrolled. Does not apply to the basic FREE Telus program that provides access to Fam Drs. Also diverts attention from the real issues around the lack of fam Drs.