Telus

Telus Outage Report in Smoky Lake, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Smoky Lake, Alberta 12/03/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kfisher60 Kelly Fisher (@kfisher60) reported

    @JillKrop @TELUS @TELUSsupport Good luck. Our experience with telus support has been - well - lacking.

  • DaniellaVanIsle Daniella (@DaniellaVanIsle) reported

    @JillKrop Oh yes. I feel your pain. Sadly it was via a tweet like yours I finally received a call from Telus and prompt service

  • EyesWid51213134 Eyes Wide Open (@EyesWid51213134) reported

    @TELUSsupport your sales rep came to my door & I signed on for PIK TV, Apple TV and wifi. On Aug 21, a technician came to install the wifi and the “boxes would be mailed in a few days.” Sept 22: 3 hr later (phone) with Telus support, numerous emails and nothing!

  • hopthegooner Hop KTC (@hopthegooner) reported

    @TELUSsupport I'm having a problem transferring my number to Telus. It's been > 3 hours and I don't have phone service. Please help!

  • CFL_Horsemen CFL Horsemen (@CFL_Horsemen) reported

    @KBottom2 Telus channel 997 or 998, says ppv, but never had to actually pay

  • neil_wyles Neil Wyles (@neil_wyles) reported

    @JillKrop On a call, trying to cancel, because my work building is very old, and has no fibre optik and telus has no plans to install for the building..."would you like to upgrade to fibre optik?"... ABC...always be confusing...now we have Shaw @ 10 X the speed.

  • RobNunn3 Rob Nunn (@RobNunn3) reported

    @JillKrop @TELUS @TELUSsupport They set installation appt for Sept 13 and said that was the earliest install date and that I would be contacted in advance to install fibre optic to the house. I got called by a contractor once and never heard from them again except by email saying they would be out on Sept. 13.

  • FJKennrdy FJK (@FJKennrdy) reported

    @m_f_kennedy No I don't work for or have any relations that work for Telus. Guess I'm enthusiastic about the service. 🍁

  • seanatis Sean (@seanatis) reported

    @ConsumerSOS I've been with @TELUS for 15 years and never got a wireless increase.

  • tjworboys Terri Worboys (@tjworboys) reported

    @andrew_leach AND there are cities in this province (I.e. Lethbridge) where there are NO family doctors accepting new patients which means either Dr. Telus, travelling or going to wait for hours in the emergency room.