Telus Outage Report in Sorel, Montérégie, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sorel, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Telus
Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Leah MacFarlane
(@raughy) reported
…and that someone from @TELUSsupport @telus who value my business (!!!) will be calling me to fix ASAP! Next morning 7:20…nothing. Crickets. This is what passes for #CustomerService ?
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Ben Lucier
(@benlucier) reported
Out of curiosity, I clicked on "OFFERS" to see what they have for a customer of 3+ years. How nice of TELUS to save me $10 bucks for a phone repair. Outside of that, no special offers for me. (I don't deserve them anyway).
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Maheen Qureshi | The Social Ties
(@Maheenqur) reported
@Money making scheme unravelled! @TELUS has our router in a cabinet and we have a horrible internet signal! Now they say they will charge 150$ to move the router which should NOT have been in the cabinet to begin with! #telussucks #telusisshit
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Ashish Srivastava
(@ashishsriv) reported
@TELUSsupport Hi Telus your support sucks. You don’t keep promises. You send exuberant bills with no logic. I started with $70 per month but you send $122 bill in hardly 7 maths. You Pls get me off of your contract. I am afraid by the time my contract is over I may get bankrupt
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***** Jonas
(@WillyJonas6) reported
@Vella_Raye @BradleyVis The big Telcom Bell, Rogers & Telus are all CROOKS! Bell is the worst & they will jack up your plan by $5 or $10 per month just to screw you at their whim! Even in their advertising, they state that they reserve the right to charge you more $ during your contract term. Bastards!!
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Lake Side Papa
(@noname_actual) reported
@TELUSsupport Or just fixing the listings maybe? That seems like the right way to provide a service. Channel guides have been around since TV programs were black and white…. It’s either a OneSoccer or Telus issue. Asking a customer to find a solution is backwards to how customer service works
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C Thompson 🇨🇦
(@Nyx7979) reported
@langway05 @BradleyVis Same. Telus wanted $65/month for what we get with Shaw for $25/month. Only downside is smaller rural coverage area, but I don't need that. I feel bad for those who do.
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CircularLogic
(@CircularLogic89) reported
@adilally3 @TELUSsupport @RogersHelps That's why a potential merger with Shaw could help them increase competition out West against Telus
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Arek Hautaluoma
(@arekdougy) reported
@AnthonyLacavera @blogTO **** Shaw, **** Telus, **** Roger's, **** Fido. That being said, I'm with Public Mobile, a cheap subsidiary of Telus lol.
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Dallas
(@dtaks) reported
@DanAlbas No my bill hasn’t gone down bud service has by more then 50%. Telus could care less just keep saying have over capacity on towers it sucks