Telus Outage Report in Special Area No. 3, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Special Area No. 3, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Special Area No. 3 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Telus
Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Special Area No. 3, Alberta
Latest outage, problems and issue reports in Special Area No. 3 and nearby locations:
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Scott Woods
(@barswland) reported
from
Special Area No. 3, Alberta
Is Sasktel cell coverage any good along the Alberta/Saskatchewan border close to Esther/Loverna areas. Telus coverage has gone to **** here lately. Asking for a friend... @telusmobility @SaskTel
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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招财鱼
(@TinaYu00) reported
Today is terrible because I have a meeting and there is a Telus outage at that time. I can't use MAP to navigate and I can't contact my client to let them know what has happened, so I will be late. Yes, I was almost 35 minutes late.#telusdown
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Rod
(@gordon_rod) reported
Hey @Sportsnet your Sportsnet Now customer service is utterly disgraceful. Damn, Telus and Shaw at least engage in their chats. Brutal. Get it together
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piksha
(@piksha10) reported
Bad experience with Telus international . I give my 100% with my work but they didn't give my payment .
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smallfryinbigocean
(@smallfry1971) reported
@Lidsville @TELUS Called @TELUS to cancel my service. They want to keep my business. Service agent will call tomorrow…that was 3 weeks ago.
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Ferris
(@BuhlerFerris) reported
Anyone else unable to login to their @TELUS account? Can't via the app or internet browser. @TELUSsupport
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vancouveddy
(@vancouveddy) reported
@TELUS @TELUSsupport Our customer service policy is "**** you pay us". Stay on hold til you grow old and die.
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vancouveddy
(@vancouveddy) reported
@telus I should get a reduction in my monthly bill for the lack of customer service I'm able to get from Telus. I wonder if the customer service is good or bad, I dont have the time to wait for hours on hold. telus sucks.
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RDCloutier_Oilers
(@Cloutier_Oilers) reported
So I call @TELUSsupport to say a part of my modem is broken and the Customer Service person says he'll send out a part... for $150. After telling him to go **** himself, I spoke to his supervisor, and the situation was quickly and kindly solved. So thank you, Supervisor. #Telus
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Duncan Reith
(@reithd) reported
@TELUS My wife has been on the phone with your representatives for ovet 30 minutes to arrange a simple service call for our alarm system. This is a simple request and your team is making it incredibly frustrating and time consuming.
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vancouveddy
(@vancouveddy) reported
@TELUS @TELUSsupport the phone company that never picks up