Telus

Telus Outage Report in Special Area No. 3, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Special Area No. 3, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Special Area No. 3 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Special Area No. 3, Alberta 03/23/2026 20:15

March 23: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Special Area No. 3, Alberta

Latest outage, problems and issue reports in Special Area No. 3 and nearby locations:

  • barswland Scott Woods (@barswland) reported from Special Area No. 3, Alberta

    Is Sasktel cell coverage any good along the Alberta/Saskatchewan border close to Esther/Loverna areas. Telus coverage has gone to **** here lately. Asking for a friend... @telusmobility @SaskTel

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ADT ADT (@ADT) reported

    @SamBrennand Hello Sam, we're sorry to hear you're having trouble with the app. You've reached ADT US we aren't affiliated with ADT Canada @TELUS are you able to assist with this customer concern.

  • brianhogg Brian Hogg (@brianhogg) reported

    @TELUSsupport I signed up for Telus business, and just received a request to transfer my number to telus despite not having the sim yet or asking to do so. Called number but apparently zero support on weekends by phone. How do I cancel my account?

  • dude_ab1ded Patrick (@dude_ab1ded) reported

    Everybody should call their internet/ tv provider periodically and request to cancel services. On the phone with Telus right now and they’re knocking $50 of my monthly bill and increase my internet speed for free to keep me. I hate this business model.

  • iammrsbean Jennifer Bean (@iammrsbean) reported

    @TELUS when I make 3 service calls in 1 week, and provide my phone number and account number, how do you NOT know I have fibreoptic, every single time?!?!?!?

  • HickeMike Mike Hicke (@HickeMike) reported

    @TELUSsupport Sent it . It’s a long rant . If you can actually do anything I’ll be surprised cause your customer service has SUCKED so far, to deal with my simple issue that can never get solved. Ps I have talked to 20 Telus reps saying they will help me. Let’s see

  • MattyPlumz Matt Plamondon (27-16-2) 🏒 (@MattyPlumz) reported

    Time to put up more towers @TELUS @TELUSsupport cause this is starting to get pathetic. Tired of paying $120 a month for cell phone service to have more dead spots than anything. There should be ZERO dead spots. It’s 2021 is it not?? #NoMoreDeadZones

  • Marr3ro66 Just Another Account ™ (@Marr3ro66) reported

    Telus internet is just CRAP!

  • MeowsMeoww Sarah (@MeowsMeoww) reported

    @TELUSsupport Telus is there still and outage in Surrey? Still no Cable or internet for almost 24 hours

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @TELUS @TELUSsupport what kind of leeches are you ppl when WE’RE STILL IN APRIL, bill isn’t even one month past due yet and your harassing me talking about you’re setting for disconnection on Apr 28th?! Wtf kinda company are you?? YUCK. Plus it’s pandemic when millions lost jobs

  • Stephan81311100 Stephanie O2 (@Stephan81311100) reported

    @ruralroots780 While you’re at it, ask Telus why nobody answers the phone. They’re a GD phone company. They have no problem calling me to discuss buying **** I don’t want. But try to get hold of them to discuss lowering my plan is like waiting for Trudeau to get a vaccine.