Telus

Telus Outage Report in Special Area No. 3, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Special Area No. 3, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Special Area No. 3 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Special Area No. 3, Alberta 02/02/2026 12:05

February 02: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Special Area No. 3, Alberta

Latest outage, problems and issue reports in Special Area No. 3 and nearby locations:

  • barswland Scott Woods (@barswland) reported from Special Area No. 3, Alberta

    Is Sasktel cell coverage any good along the Alberta/Saskatchewan border close to Esther/Loverna areas. Telus coverage has gone to **** here lately. Asking for a friend... @telusmobility @SaskTel

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • djforcefield Blake (@djforcefield) reported

    @Novusnow For Olympic Village, where we are down for Novus internet right now too, I feel like Telus was just here updating their fiber optics and may have sabatoged the Novus system somehow. Good luck little guy.

  • RickOrlando2 Rick Orlando (@RickOrlando2) reported

    @TELUSsupport @TELUS it’s been out for 24 hours. Does this mean I need to pay for services over 48 hours without a fix to the problem?

  • PeterLLY Peter Luo (@PeterLLY) reported

    @simyon @Novusnow @TELUS Because Telus never has outages? (Speaking as a former Telus customer)

  • SnodV Virginia Champoux (@SnodV) reported

    @robynlisaflynn I have 2 phones, double the fun! in case of an emergency, my Rogers work phone will save me before my Telus personal line by about 12 seconds!

  • LaurenceP81 Laurence (@LaurenceP81) reported

    @OpenMediaOrg There needs to be more competition in Canada. When Bell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada This is a signicant part of the problem. Their power is staggering.

  • gazpachodragon Alipy (@gazpachodragon) reported

    On hold with @TELUSsupport (again) because they're on hold...with Telus support. It's a Matryoshka of time wasting.

  • Tamara_Serenity Tamara Laschinsky (@Tamara_Serenity) reported

    @TELUS @TELUSsupport OMG can you mess things up any WORSE! Charging me for equipment I already bought, backcharging for promotions not set to expire until 2022? Call back service just hung up on me. Think you expanded too quick - time to #CancelTelus #Telus

  • SmileAllthetim4 Smile All the time (@SmileAllthetim4) reported

    @kpac_15 @TELUS @TELUSsupport John Manley is on the board of Telus ..he canceled his health insurance and went to court to get coverage as he was entitled to it after he4 got sick...judge disagreed..he lost. In your dads case he didnt use service and they steal from you

  • Tamara_Serenity Tamara Laschinsky (@Tamara_Serenity) reported

    Time to change phone, mobility, alarm and internet providers I think! Telus is totally screwed up, charging $1000+ in wrong charges and NO customer service. Left Shaw long time ago - what are the options now? #Telus #Shaw #AB

  • jburd1905 jbird (@jburd1905) reported

    @TELUS just kept me on hold for an hour to then hang up on me and gave me no call back option to begin with. Just for me to call back to have to sign up for call back and wait another hour