Telus

Telus Outage Report in Special Area No. 3, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Special Area No. 3, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Special Area No. 3 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Special Area No. 3, Alberta 11/24/2025 16:25

November 24: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Special Area No. 3, Alberta

Latest outage, problems and issue reports in Special Area No. 3 and nearby locations:

  • barswland Scott Woods (@barswland) reported from Special Area No. 3, Alberta

    Is Sasktel cell coverage any good along the Alberta/Saskatchewan border close to Esther/Loverna areas. Telus coverage has gone to **** here lately. Asking for a friend... @telusmobility @SaskTel

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • niphette hy, promising dunkmage 😈🌹 (@niphette) reported

    @Gaohmee You don’t have to be a TELUS customer to use it and you can see a family doctor through video call at short notice, they can refer, prescribe, etc.

  • scorpio_Tamsin Tammy Alspaugh (@scorpio_Tamsin) reported

    @570NEWS That happened to me. Koodo is is part of Telus and I never got my notice. My daughter and ex set theirs up to go to their emails that's how I knew I should've gotten a notice because we did it together. I called right away and they helped me get an appointment with my daughter.

  • CDNHockeyNut Mike Telford (@CDNHockeyNut) reported

    @Sliv21 @TELUS @ShawInfo Have had Telus for years, have yet to have any issues.

  • SimonYYC Simon Mallett (@SimonYYC) reported

    Hey @TELUSsupport are there service internet issues in Calgary? I’m getting between 0.5 and 5 mbps speeds on what should be 50mbps service, the phone support wait time is over an hour and the callback option isn’t there anymore? What’s going on? @TELUS

  • omegamoose Tony (@omegamoose) reported

    @C_Ragg @Jayamania @EdmontonRaider If you have Telus fibre available at your place, you should have switched yesterday. And the BlueCurve interface is not way better. It has its merits, but being forced to do stuff like port forwarding through Shaw’s online portal which then provisions the gateway is stupid.

  • TrevTkachyk Trevor Tkachyk (@TrevTkachyk) reported

    @TheMylesLive I had the same problems.. let me tell you the future is not friendly with Telus.. lol

  • AMDM00yyz A Mc (@AMDM00yyz) reported

    @andrew_leach @jkenney 1000s of appointments avail in Calgary. Telus can do 720 AZ/hour next wk, problem no arms as few are qualified. Would jump at an AZ shot. Crunch vaccine supply #s - without AZ, we can’t maintain 39k/day. Not enough vaccine. We need Health Canada to make a call on AZ. <55 or not?

  • debster_92 deb gee (@debster_92) reported

    @Telus @telussupport what's up? We migrated, did everything you instructed. Now the final steps you sent won't accept the password we created during the initial migration steps. Wtf. And the way to change it is having a verification code sent to.....the telus email. Morons.

  • FMcCallumYYC Frank McCallum (@FMcCallumYYC) reported

    How is it that we cannot vaccinate teachers and other front line service workers but the mass clinic at Telus Convention Centre in Calgary only appears to be at about, what, 20% capacity? I look forward to this some being attributed to Trudeau... #AbLeg

  • RoseanneCda Roseanne (@RoseanneCda) reported

    @CleaningOil @SamsungMobile @TELUS That's awful. Doesn't Samsung provide a one year warranty?