Telus

Telus Outage Report in Special Area No. 3, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Special Area No. 3, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Special Area No. 3 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Special Area No. 3, Alberta 02/21/2026 15:45

February 21: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Special Area No. 3, Alberta

Latest outage, problems and issue reports in Special Area No. 3 and nearby locations:

  • barswland Scott Woods (@barswland) reported from Special Area No. 3, Alberta

    Is Sasktel cell coverage any good along the Alberta/Saskatchewan border close to Esther/Loverna areas. Telus coverage has gone to **** here lately. Asking for a friend... @telusmobility @SaskTel

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _Samantha__Dee SamanthaDee (@_Samantha__Dee) reported

    @TELUS I would if I could manage to access Facebook. Again, your mobile service barely works in my house and plays favourites with what apps will work.

  • Elija_Hell DaddyspankU (@Elija_Hell) reported

    @Ahaz_Zamani @TELUS @TELUSsupport **** Telus. Telus will scam you and steal your ******* money.. they are absolutely corrupt pieces of ****

  • mediabead Kelly B (@mediabead) reported

    Hey @telus why is it when there is a power outage in my area and I turn off Wifi on apple I still have no network from you??? But my partner on Samsung does?

  • AllenGage49 Allen Gage (@AllenGage49) reported

    @JayIsPainting Checking those we know w Telus or Rogers to decide best of 2 evils Any CGYn I know w Telus despises it: poor service/awful programming/long waits Few CGYns w Rogers to compare But our ON friends/rellies intensely dislike Rogers too. Maybe just keep HS internet/QC phone/and read

  • trackwanderer mama bear 🙈🙉🙊 🏳️‍🌈 (@trackwanderer) reported from Vancouver, British Columbia

    @BigNasty6oh4 I have telus for everything. Service is mostly OK. I find them easy to deal with, but I'm also assertive as **** ( without goimg full Karen on them) what keeps me with them though honestly is the massive discount we get through their deal with our building ( 40% discount)

  • ohsoobvious ms.mom (@ohsoobvious) reported

    @BigNasty6oh4 I’ve had Telus for years. I think they are both equally bad at customer service. But our internet rarely goes down and they’re good about giving us new equipment and coming out for service calls.

  • lfletcher61 Larry Fletcher (@lfletcher61) reported

    @BigNasty6oh4 Im with Telus and have been for what feels like eons, I like them and can’t says I’ve had issues compared to friends bitching about Shaw and the hassles they’ve had to endure

  • CallihooC Christine Callihoo (@CallihooC) reported

    What a surprise ... waiting for @TELUSsupport to call me back for the 3rd time in a week - waiting for 1.5 hours so far .... just to cancel a service. @bchydro enables customers to efficiently cancel service via the website like a civilized company should. Seriously, @TELUS?!

  • tinycatfriend jay !! (@tinycatfriend) reported

    @LilHurricaneo have you heard of telus's internet for good program? it's amazing, i have unlimited internet for $20 a month. theres a slower $10 plan too! i'm pretty sure even the number you call is specifically for it bc they didn't try to sell me other **** either!

  • _Samantha__Dee SamanthaDee (@_Samantha__Dee) reported

    @TELUS Hi @telus I did that and received zero help.