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Telus Outage Report in Special Area No. 3, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Special Area No. 3, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Special Area No. 3, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Special Area No. 3, Alberta

Latest outage, problems and issue reports in Special Area No. 3 and nearby locations:

  • barswland
    Scott Woods (@barswland) reported from Special Area No. 3, Alberta

    Is Sasktel cell coverage any good along the Alberta/Saskatchewan border close to Esther/Loverna areas. Telus coverage has gone to **** here lately. Asking for a friend... @telusmobility @SaskTel

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tosh_Mizzau
    Tosh (@Tosh_Mizzau) reported

    @thechrislarsen Yes, they're obviously correct. But the issue is that if it was Telus merging with someone they wouldn't care at all. And yeah, I do think Rogers would be making the same case. Corporations know that corporate consolidation is awful but only care when it's their competitor.

  • BenKlass
    Ben Klass (@BenKlass) reported

    Telus outlining its “headline view” that focusing on ensuring that the most durable solution for producing beneficial policy outcomes is to address structural issues. I wish they were consistent with this message across the regulatory files in which they’re involved. #CRTC

  • stacytowers9904
    Stacy (@stacytowers9904) reported

    @TELUS Tried calling Customer Support at 8:45am EST and you're not open yet? Website says 8am?

  • sovosino
    Interested. (@sovosino) reported

    @TELUSsupport Telus, you have sent an account under my name to collections in error. I have spoken in depth with Telus twice, both times you assured me not to worry. Now your debt collector is threatening my credit rating. How do I fix this?

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    CCSA, representing smaller BDUs provides more “real life” examples of their problems batting the big guys. Telus/Bell: we’d prefer it if Rogers were not stronger. Small guys: we need competitive access to survive. #CRTC

  • dallasware94
    DALLASWARE94/Canada (@dallasware94) reported

    @CTVNews TELUS is right Rogers is just trying to monopolize the market to continue in screwing customer's with one of the highest mobile fees in the world.

  • alexposadzki
    Alexandra Posadzki (@alexposadzki) reported

    Telus mentions 2017 incident in which Rogers unsuccessfully tried to deny Telus access to its Sportsnet service.

  • basilcrosbie
    Basil Crosbie (@basilcrosbie) reported

    @TELUS your customer support for cell phones is beyond garbage. I have been dealing with your *611 team for 3 days and can not get straight answers. I have asked to speak to a manager 2 days in a row and am denied. You guys are ridiculous

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    Telus raises issue of Gameplus (available only on Rogers Cable). #CRTC ruled on that issue that it wasn’t “television programming” because users could choose camera to view and thus got raw feet instead of a produced show.

  • testcoastgames
    Mark Yuasa (he/him/his) (@testcoastgames) reported

    @MooseMeeple @Boardgamefeast @omnigamersclub Not that I want to support Telus, by that's what I have and I have no complaints! 87 Mbps up and down.