Telus outages and service status in Special Area No. 3, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Special Area No. 3, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Special Area No. 3, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Special Area No. 3, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 4, 9:00 PM EDT	0	0
May 4, 9:20 PM EDT	0	0
May 4, 9:40 PM EDT	0	0
May 4, 10:00 PM EDT	0	0
May 4, 10:20 PM EDT	0	0
May 4, 10:40 PM EDT	0	0
May 4, 11:00 PM EDT	0	0
May 4, 11:20 PM EDT	0	0
May 4, 11:40 PM EDT	0	0
May 5, 12:00 AM EDT	0	0
May 5, 12:20 AM EDT	0	0
May 5, 12:40 AM EDT	0	0
May 5, 1:00 AM EDT	0	0
May 5, 1:20 AM EDT	0	0
May 5, 1:40 AM EDT	0	0
May 5, 2:00 AM EDT	0	0
May 5, 2:20 AM EDT	0	0
May 5, 2:40 AM EDT	0	0
May 5, 3:00 AM EDT	0	0
May 5, 3:20 AM EDT	0	0
May 5, 3:40 AM EDT	0	0
May 5, 4:00 AM EDT	0	0
May 5, 4:20 AM EDT	0	0
May 5, 4:40 AM EDT	0	0
May 5, 5:00 AM EDT	0	0
May 5, 5:20 AM EDT	0	0
May 5, 5:40 AM EDT	0	0
May 5, 6:00 AM EDT	0	0
May 5, 6:20 AM EDT	0	0
May 5, 6:40 AM EDT	0	0
May 5, 7:00 AM EDT	0	0
May 5, 7:20 AM EDT	0	0
May 5, 7:40 AM EDT	0	0
May 5, 8:00 AM EDT	0	0
May 5, 8:20 AM EDT	0	0
May 5, 8:40 AM EDT	0	0
May 5, 9:00 AM EDT	0	0
May 5, 9:20 AM EDT	0	0
May 5, 9:40 AM EDT	0	0
May 5, 10:00 AM EDT	0	0
May 5, 10:20 AM EDT	0	0
May 5, 10:40 AM EDT	0	0
May 5, 11:00 AM EDT	0	0
May 5, 11:20 AM EDT	0	0
May 5, 11:40 AM EDT	0	0
May 5, 12:00 PM EDT	0	0
May 5, 12:20 PM EDT	0	0
May 5, 12:40 PM EDT	0	0
May 5, 1:00 PM EDT	0	0
May 5, 1:20 PM EDT	0	0
May 5, 1:40 PM EDT	0	0
May 5, 2:00 PM EDT	0	0
May 5, 2:20 PM EDT	0	0
May 5, 2:40 PM EDT	0	0
May 5, 3:00 PM EDT	0	0
May 5, 3:20 PM EDT	0	0
May 5, 3:40 PM EDT	0	0
May 5, 4:00 PM EDT	0	0
May 5, 4:20 PM EDT	0	0
May 5, 4:40 PM EDT	0	0
May 5, 5:00 PM EDT	0	0
May 5, 5:20 PM EDT	0	0
May 5, 5:40 PM EDT	0	0
May 5, 6:00 PM EDT	0	0
May 5, 6:20 PM EDT	0	0
May 5, 6:40 PM EDT	0	0
May 5, 7:00 PM EDT	0	0
May 5, 7:20 PM EDT	0	0
May 5, 7:40 PM EDT	0	0
May 5, 8:00 PM EDT	0	0
May 5, 8:20 PM EDT	0	0
May 5, 8:40 PM EDT	0	0
May 5, 9:00 PM EDT	0	0

May 6: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Special Area No. 3, Alberta

Latest outage, problems and issue reports in Special Area No. 3 and nearby locations:

Scott Woods (@barswland) reported 42 minutes ago from Special Area No. 3, Alberta
Is Sasktel cell coverage any good along the Alberta/Saskatchewan border close to Esther/Loverna areas. Telus coverage has gone to **** here lately. Asking for a friend... @telusmobility @SaskTel

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Exoticarguy26🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Exoticargy26) reported 7 minutes ago
@cdntradegrljenn I use telus and I'm reasonably happy with thier service in the USA.
X - Warren "Moon" Lukinuk 🇨🇦🍁 (@warrenlukinuk) reported 9 minutes ago
@JackieBee_16 @Oilers_Insiderr My telus wifi is terrible.
Shea Fairbanks (@shea_fairbanks1) reported 12 minutes ago
@TELUS you are scumbags. Make your ******* internet work. I’d probably have better service in the middle of the ocean.
Nilesh Kashinath Vikhe (@vikhe_nilesh) reported 18 minutes ago
@TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.
Big Johnson (@bigjohnson9111) reported 21 minutes ago
@vesperdigital Vesper, actual question here, if this prescribing App or program failed how is it that telus has a full prescription renewal service attached to my pharmacy, is it related and if so who paid for it?
turbonerd (@blammenwerfer) reported 26 minutes ago
@AmazingZoltan All of the big telecom providers. I'll never forget getting a $1200 cancellation fee from Roger's, arguing for three weeks with Bell that no I never asked for cable internet please stop sending technicians, or watching Telus cry like babies when Virgin wanted to come up here
SLXL-51 (@ScumLeague) reported 28 minutes ago
@AmazingZoltan @RightHereEh Telus has NEVER given me a problem. I've stayed with them for years.
Citizen of EU (@wavetossed) reported 29 minutes ago
@CalgaryDave Actually it was all the Indian Temporary Foreign Workers that popped up about 3 years ago at Rogers, Telus, etc, that were collecting all the phone number info and demographics, whenever they sold a phone or hooked up a new service. The company's only crime was stupidity to hire a bunch of foreigners. The same TFWs moonlighted making spam calls and fraud calls.
skylow (@Skylowone) reported 31 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Most of them have a hard time with the English language. After 45 minutes on the phone with one of them he told me that he will fix the "thing" . I asked him to explain what the " thing" was. He couldn't. Telus is not a serious company.
Mojito Randy (@MojitoRandy) reported 31 minutes ago
@TELUSsupport @TELUS I need help linking my account, but because I can’t link my account it won’t let me talk to rep. I would like to pay my bill. Please help.