Telus outages and service status in St. Catharines, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around St. Catharines, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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C.A.L. (@JaeydePanda) reported from Thorold South, OntarioYes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...
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Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario@samanthalrogers I chose them over Telus, solely to support your fam 😆😉
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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bar_1 (@bar1_crypto) reported@KirkLubimov Been waiting for a reason to cancel my telus account and this is it.
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heiba9866 (@heiba986627073) reported@markmandel007 @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
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TastyGizmo (@tastygizmo) reportedNever in my wildest dreams did I envision scam baiter (Kitboga) tactics to be used by Telus to scam us.
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Shea Fairbanks (@shea_fairbanks1) reported@TELUS you are scumbags. Make your ******* internet work. I’d probably have better service in the middle of the ocean.
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Dale Alton (@DaleAlton5) reported@JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.
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Jose Putanero 🇨🇦 (@JPutanero) reported@JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.
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Justasnowmexican (@Justasnowmexic1) reported@LukaszukAB So you’ve never heard of a phone book? That was a magical document that contained your name AND your address and you could just walk into Telus and grab one. For free. Crazy.
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I Want To Talk Now (@iwanttotalk_now) reported@Carpaige178176 @Kittie40Girl Bell has issues because a lot of their customers are French and QC freaks the hell out about the stuff. Telus? They've had entire call centres in the Philippines for at least a decade. I know, because my bosses would talk about them and we'd communicate with the offshore agents all the time. The women would joke because the offshore agents would fairly often hit on them and try to find ways into Canada lol.
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Aly Defrawy (@defrawidis) reportedFrustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness
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R𓃟byn (@Hunny_diva) reported@TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.