Telus

Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/16/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • farmernewt adam moseson (@farmernewt) reported

    I am gonna lose it on #telus today. Hub not working again been on hold for about an hour so far. Worst customer service!

  • KiranScarboroug 🌸Kiran Scarborough (@KiranScarboroug) reported

    @TELUS @TELUSsupport wheres the support? App doesnt work self serve doesnt work no one answered my DM Over 2 months ago

  • pauldhobson Paul Hobson (@pauldhobson) reported

    @Telus account help quest continues. Almost out of Elven bread and starting to become emaciated. Corporate on-hold times now measure in complete orbits and handset turning to dust. I blame @VancityReynolds for not being disruptive enough in the .ca market.

  • swabsting72 Mike Vermeersch (@swabsting72) reported

    @TELUS @TELUSsupport you never cease to amaze me. On hold for hours on end, promised call backs, and directed to divisions that are closed and hung up on! You can rest assured when my contracts are up, I will be finding different service providers! The absolute worst service!

  • Whitton1Peter Peter Whitton (@Whitton1Peter) reported

    @TELUS Why no service pass Yale bc on the frazer canyon. Plus your internet is Super slow and you charge Arm and Leg

  • matpVI #MaskUp (@matpVI) reported

    @NicESpurling @TELUS so unfair - but maybe worth pursuing might help others going through the same experience You are a truly strong voice...

  • ahelison Helison Aniyi (@ahelison) reported

    We've been have issues with @ShawInfo since we switiched from @telus due to some savings they offered us. Poor customer service and imcompetent staff. Keep your Telus accounts people

  • DvdHam Doug van den Ham (@DvdHam) reported

    @auxonic @laura_shantz @OttSnowCyclist I'm on Rogers, so same network / towers as Telus.

  • sawino Cheryl Court (@sawino) reported

    @TELUS I have 5 phones all off contract, Shaw mobile is offering attractive plans, why should i stay with telus? 25 year customer. What do I get for my loyalty?

  • Twittwalk Tracy Walker (@Twittwalk) reported

    @SrsAdvocateBC This link requires you to have the knowledge to connect your email to a Telus Thunderbird Mail account.This means seniors must have more than just a passing knowledge of their email client if they use, say, gmail or some other popular service.I haven't been able to do it so far.