Telus

Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/05/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • overseaskate dxbyoung (@overseaskate) reported

    @ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.

  • Donna_Thorp_ macaroni in a pot (@Donna_Thorp_) reported

    @Mikeggibbs Telus is very good. I have an account with them through my company on the employee purchase plan. 75 bucks a month. Unlimited data iPhone 12. Really good service. Better than bell and rogers for sure.

  • RichardTheGeek Richard T (@RichardTheGeek) reported

    @MusicMan1730 @TELUS @TELUSsupport Sadly I had the same problem - both texting claims and horrific queues…

  • Schmack2604 Dmackie (@Schmack2604) reported

    @TELUS @telus help me understand how it costs me $100 per month more to upgrade an existing line, but if I add a new line, I can get a better deal? As a long time Telus customer, do I not deserve to have the best pricing available?

  • ty_olsen Tyler Olsen (@ty_olsen) reported

    1. I asked Telus why they couldn't route customers' 911 calls onto competitors. 2. They said there was no competition in the canyon & blamed Rogers/Shaw 3. I noted that Virgin customers (like me) can get service in the canyon via the Bell network. 4. They ignored that.

  • stuharcan Stuart Harroun (@stuharcan) reported

    @jeffhutcheson Bell is notorious for this kind of thing their equipment breaks more often than not and you call customer service and half the time they are rude and condescending they are also starting to lose marketshares to telus so they are grasping at straws to try to stop the bleeding

  • KBworking416 Kristof Barocz (@KBworking416) reported

    @TELUSsupport I’ve been trying to speak to someone for 2 days now. The wait is over an hour and the system hangs up on you after 7:30pm. Very poor customer service! Why no call back option? #telus #poorcustomerservice

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport Worst experience ever. Over a month ago signed up, got tracking# July 22 for my new phone up until now hasn't been delivered, Made several calls to telus, left msg on twitter yet no resolution. I am just fed up now with all this.

  • AnisahEgely Anisah Egely (@AnisahEgely) reported

    Part of me doesn’t want to tell on my upstairs neighbour for smoking inside, because we piggy back off her wifi… but the other part of me hates that my house smells like cigarettes. And I know I’m a grown up who should get my own wifi, but Telus and Shaw won’t service us.

  • Christo69892225 Christopher Reynolds (@Christo69892225) reported

    @SimonGr64428204 @TSN_Sports @TELUS As of now the game is delayed due to bad weather affecting the complex.