Telus

Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 02/20/2026 21:20

February 20: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilMoffatt3 Neil Moffatt (@NeilMoffatt3) reported

    @calstampeders @CWardPhoto @jakemaier15 The sound system and ability to connect to Telus in this stadium is brutal!!! C-SECTION, Spend some money and treat these fans with some respect !!!!

  • LSKinYYC Larry Kozy (@LSKinYYC) reported

    @zephryus47 @TELUS He never was capable of accurately explaining the difference. I asked to be transferred to loyalty or I’d drop their “service”.

  • ripdawg65 ron wutke (@ripdawg65) reported

    Good grief! On hold with Telus for an hr so far to get a problem fixed and it's the same 3 muzak songs over and over and over. Was on hold 2.5 hrs Friday before I hung up. And this time I didn't get the callback option because this is a transferred call. Insane asylum here I come

  • markroseman Mark Roseman (@markroseman) reported

    In all this talk of new “models” and “mechanisms”, does anyone see a solution that front-line family docs are likely to buy into (not just go through the motions to get paid… Telus Health does that fine) and that is truly scalable? Let alone affordable? Because I sure don’t.

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported

    Hey @Rogers because you guys couldn’t get your **** together, Im making the switch to @TELUS stop giving your customers the run around! Your retention team isn’t helpful at all.

  • odutrephoto Olivier Du Tré (@odutrephoto) reported from Grandview, Alberta

    You ******* piece of **** @TELUS ‘smart’ hub! Listen, if you guys don’t do something about the connectivity around pigeon lake, I’m gonna toss your **** in the lake. ****! So frustrated right now.

  • quotableodie Braden ODonnell (@quotableodie) reported

    @anthony604 @TELUS @TELUSsupport We did not receive anything suggesting this was ending… upset I didn’t get to use my points either. Also noticed that although the disabled the tracker I paid a lot for saying it wasn’t profitable that they’ve now added another tracker service & offered it to me at crazy cost

  • MsLutzmann Ms. Lutzmann (@MsLutzmann) reported

    @LouiseRiopel1 @TELUS That’s why I always take out my Canadian SIM card and swap it out for a local one. Usually I do pay-as-you-go, but I’d heard it was not difficult to cancel a Free Mobile contract in France so I took the risk.

  • WildeWestHero YEG Wilde (@WildeWestHero) reported

    @maxfawcett ... tweeted on Max's iphone, using Rogers, Telus or Bell as his ISP, etc, etc,etc. Max, sir, we're ALL part of the problem. Actions, not your tweet, are the solution.

  • living_marble Mary Gillis (@living_marble) reported

    @WilliamtCatt But that makes even less sense, I've been a (unhappy) Telus customer for years and this email is entirely about them telling me about a change in my service price. I'm not saying you're wrong, I'm saying whatever it means, it's deeply stupid.