Telus

Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 11/30/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • erikaglover Erika Glover (@erikaglover) reported

    @TELUSsupport Yes I’ve tried uninstalling/reinstalling many times. No luck on any iOS device (iPhone, or Apple TV) Old app worked fine. On the Telus neighbourhood forum they said there may be a “back end”problem with the account on the new app. Haven’t heard anything back from support yet…

  • CevaSophia Sophia Ceva (@CevaSophia) reported

    @FidoSolutions The problem is that @Fidomobile thinks they can pick when & how a customer communicated with them but it is up to the customer. Expecting us to make an appointment to reach someone by phone is disgusting. Moving to Telus!

  • daniellebroatch Danielle 🍒 (@daniellebroatch) reported

    @TELUSsupport Can someone tell me what going on with the whole Netflix thing? I use my Netflix at multiple locations and since I can't do that anymore I want to cancel, but it's apart of my telus contract?

  • ThEbLoBiNc Hugh Armstrong (@ThEbLoBiNc) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng so many of their customers were left out in the dark, from the looks of things Telus pretty much gutted the company, I guess they just wanted their wireless tech. Telus has the "worst" support imaginable, I have so many ******* horror stories!

  • Concern47348137 Concerned citizen (@Concern47348137) reported

    @Captaincoby00 @truckdriverpleb Yes- there isn't a single thing on here they don't already know. I have way more of an issue with Telus Health knowing my medical history.

  • maigs shameless (@maigs) reported

    Ughhhhh **** Telus man

  • ThatsNutsRick J RICK LASZLO (@ThatsNutsRick) reported

    @cityofcalgary Who OWNS the driveways...as long as the RV is the property owners. No issue..what is next Green cars. Blue trucks. Quit controlling. You are already letting Telus ruin the yards..Foff on what people can put on their driveways..you park HVAC truck 15x on mine. 15x they here noBS15

  • stephnado steph (@stephnado) reported

    Anyone else have @TELUS internet and it’s not working?? Can’t even talk to someone in support since it won’t let me log in… @TELUSsupport so I don’t use alllll my data??

  • mohamadelwann Mohamad Elwan (@mohamadelwann) reported

    @TELUS @TELUSsupport I called customer service today to ask why my bill increased and see if I can get it fixed. I basically had one of the worst customer service, agent was like I can do a discount then after few seconds unfortunately I can’t do and repeat it again and again.

  • Sailor63 Craig (@Sailor63) reported

    @TheRealKeean @randyhillier @ABDanielleSmith But she has no issues with Telus Health myCare having access to your personal medical information. My question is...who contributes more to the UCP? Telus or the Federal Government? I think we all know the answer.