Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and tv.
The latest reports from users having issues in St. Catharines come from postal codes L2S.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Telus outage reports came from the following cities: St. Catharines and Fonthill.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Phone | |
| Fonthill |
Phone | |
| St. Catharines |
Phone | |
| St. Catharines |
Internet | |
| St. Catharines |
Phone | |
| Fonthill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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C.A.L.
(@JaeydePanda) reported
from
Thorold South, Ontario
Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...
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Mike Naraine
(@MikeNaraine) reported
from
Pelham Centre, Ontario
@samanthalrogers I chose them over Telus, solely to support your fam 😆😉
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Poirier
(@34Poirier) reported
@TELUSsupport Ive been having a recent issue trying to log into my Telus account.Haven’t lost access to TV but certain add in channels I had are no longer there.Tried to log into my Optiktv app and I keep getting an incorrect password prompt. Ive been trying to reset via email1/2
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Mutt 19
(@Mutt19) reported
@GlobalEdmonton @ChrisAChacon Thank you for the story, I live in Summerside as well and have very poor cell service with Telus, they did not solve the issue!
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JJ 🇺🇦 🇭🇹 🏳️🌈
(@dirtybo0ts) reported
@mattdagley They are quite possibly one of the worst companies. Don’t bother with ADT either - they went completely downhill since Telus bought them out.
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Brian Evans
(@brian9306) reported
@mattdagley Remember that Bell and Telus share their networks in the Maritimes, if you had good service from one of their brands and switch to another brand for a better deal, the service is going to be similar. Rogers/Citifone/Zoomer has some good deals and they have a roaming deal to Bell
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Ronald Beer 🍷🇨🇦
(@Calculator60) reported
@ryck_nancy Trudeau was going to lower our cell phone bills. The latest for Telus is to charge the customer for placing his/her costs on a credit card.
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🌸Nicole🌸
(@Mur87Nic) reported
@TELUS can someone help me? I’m trying to remove a add on from my account. Was speaking with a agent and still no solution. Tried myself online as well.
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Nabil Khandaker 🇧🇩🇨🇦
(@nabil01717) reported
from
Toronto, Ontario
Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.
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Heather Hear
(@heather_hear) reported
@peternowak @Rogers @Bell Big fan of landlines but the pricing is definitely harsh. Moved from Telus to Shaw to save a lot of money overall (cable, internet, landline). Did not hurt that Telus remains one of the worst companies I have ever dealt with in my lifetime.
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Mick Lewis 🇨🇦
(@mlewis73) reported
@TELUS A 2 hour wait to speak to a service rep is ridiculous.
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Tim Conrad, APR
(@timsbits) reported
We've been with @Bell #Shaw #Primus @Virgin and now @Telus in the last decade. None provided a simple and problem-free beginning. Usually hours wasted on hold to get something fixed. We need more competition. This was another hell experience and it isn't done. 20/Six hours gone