Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (11%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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C.A.L.
(@JaeydePanda) reported
from
Thorold South, Ontario
Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...
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Mike Naraine
(@MikeNaraine) reported
from
Pelham Centre, Ontario
@samanthalrogers I chose them over Telus, solely to support your fam 😆😉
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Original Engrumpled Curmudgeon 🇺🇦 💉💉💉💉
(@TheEngrumpled) reported
@jamiljivani I've been a Bell phone customer for about 10 years and have no complaints other than the same one that applies to Telus and Rogers - pricing too high
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himanshu chugh
(@himanshu1395) reported
@LGIndia Dear LG customer RNP220817090688 is given to TELUS GLOBAL SOLUTIONS . The engineer is saying compressor is damaged and will take some days to change. Within 2 months of buying LG fridge this happened. I will never recommend to buy LG. I want my money back or new fridge.
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Kathy Bose
(@peacefrallwomen) reported
@AureliaCotta And now giant Telecom Telus says it’s not making enough money and has asked to charge us for credit card payments. We already pay the highest fees in the world, get the lousiest, most unethical service, and the CRTC sits on its butt like a pig st the trough.
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himanshu chugh
(@himanshu1395) reported
@LGIndia Dear LG customer RNP220817090688 is given to TELUS GLOBAL SOLUTIONS . The engineer is saying compressor is damaged and will take some days to change. Within 2 months of buying LG fridge this happened. I never recommend anyone to buy this I want my money back or i want new fridge.
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Dennis Koch
(@DennisKoch10) reported
@ShawInfo @TELUS I'm paying the full bill off in any case but note to @ShawInfo - all those services I'm paying for right now will go bye-bye - and I will make it a point for others to know where the #ShawTV personal service is going. #YEG I am NOT happy.
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kieve jacob
(@KieveJacob) reported
Day 1 in #telus and the problems start immediately. Customer care sucks. Went to a store and the person literally told me she cannot "verify" I'm the right person but a person over call can!! @TELUS @TELUSsupport
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Sphagnum Moss
(@moss_sphagnum) reported
Called Telus to fix phone line. The call agent explained their covid protocol apologetically by saying. "ok, I just have to read this to you..." And then read out that their technicians will expect client to wear masks & distance etc...1/n
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Tyler Olsen
(@ty_olsen) reported
Telus said they would normally route service through a backup fibre line, but those were also impacted by fire. That suggests some level of redundancy. But 911 service has now been knocked out 3 times in the canyon in the last 10 months. Which... does not.
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concerned Cdn
(@cdnthatmatters) reported
@Mikeggibbs I’ve been with Telus since the 90s (first with a pager then cell) and have had consistently good service.
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Paul Sky
(@PaulSkySwitzer) reported
@ty_olsen For point 3, is that during the outage? As far as I'm aware, Bell/Virgin in BC is just Telus since Bell has a sharing agreement with Telus for locations they don't really operate.