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Telus

Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • MikeNaraine
    Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonShaw
    JasonShaw (@JasonShaw) reported

    @RapTheRealtor @TELUSsupport I spent 3 hrs with TD the other day. Telus especially should have every call that comes in have the automated call you back service

  • msksameer13
    Sameer K. (@msksameer13) reported

    Manager will call me back in 24/48 hours. I have no access to this account that i did not sign any piece of documentation for but i need to pay for it? How do you get support at Telus if no one wants to provide you support?

  • jennamdski
    Jen (@jennamdski) reported

    Called Telus to ensure current service could support 2 people doing video calls all day. They interpreted that as cancel internet service. Over 6h of being on hold. 24 hrs w/out internet during law school final exams with no where else to be able to go @TELUS @TELUSsupport HELP😭

  • PonNatalie
    Natalie Pon (@PonNatalie) reported

    @arundeepyeg Hendy’s Telus Internet always sucks so maybe?

  • Plan_Prep_Live
    Nancy Argyle (@Plan_Prep_Live) reported

    @TELUSsupport My 95yo mother’s landline went down yesterday. Her Lifeline is not working because of this & it’s required by her care facility. This forces my brother to sleep overnight with her in a tiny room while both wear masks. @Telus says they’ll come Monday. Pls fix today?

  • drewfurn
    Drew (@drewfurn) reported

    @cairns001 @TELUS Ummm where in Canada doesn’t have clean water or hasn’t already recieved government funding to help pay for the cleanup.. on the other hand we are the only first world nation that doesn’t have high speed internet everywhere.. just curious as to what’s to be ashamed of here?

  • Pyke
    Ben D (@Pyke) reported

    @TELUS Or you could use the money you take from us already and instead of shovelling it to your wealthy shareholders you could invest in your business. What a ******* fail!

  • nootloc
    notloc (@nootloc) reported

    @Shawhelp please don't ******* make us pay 250$ for your best internet per month if half the time the ******* **** doesn't work lol, you guys are the worst company I've been with since Telus in 2011 when they were at their worse, keep in mind it's 2020 now lol...

  • drewfurn
    Drew (@drewfurn) reported

    @marian_crow @TELUS Never said they don’t count but I have also heard that the governement has already allocated and distributed funds to First Nations to assist with the clean up? Or is that information not correct/relevant?

  • DrGonzo_T_Nitus
    Dr. Gonzo T. Nitus (@DrGonzo_T_Nitus) reported

    when you're out $200 on a @TELUS clerical error, it's hard NOT to be crazy upset. **** y'all AND your weak *** service.