Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Telus
Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Telus outage reports came from the following cities: Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Niagara Falls |
Phone | |
| St. Catharines |
Phone | |
| Niagara Falls |
Phone | |
| Niagara Falls |
Internet | |
| Niagara Falls |
Phone | |
| St. Catharines |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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C.A.L.
(@JaeydePanda) reported
from
Thorold South, Ontario
Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...
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Mike Naraine
(@MikeNaraine) reported
from
Pelham Centre, Ontario
@samanthalrogers I chose them over Telus, solely to support your fam 😆😉
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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nc
(@5H00T3R) reported
kalau ya pun awak nak demand a more telus system, you still should never hina anyone.
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Joel Mollan
(@jmollan) reported
@RedDeerAdvocate It’s bad in Westlake! Residents can hear the recipient, but the recipient cannot hear the resident. Telus advised Westlake & West Park are noted problem areas. From Heritage Ranch to Gary Harris and Taylor Drive to Highway 2, is basically a dead zone. No calls and no data.
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Dawn Chafe
(@ABM_Editor) reported
Once you sign a contract with a cell phone provider, can they LEGALLY increase your monthly bill by $5 more than your contract - no additions or extra service. @Telus just upped my bill for no apparent reason other than (says customer service) "we give you good service"??
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Steve
(@Tiburonfilms) reported
@TELUS call center from India calls me to sell me some promotional material and when I say “I’m not interested”, put me on a “Do not call list” he proceeds with… “Don’t waste my time!” Great customer service @TELUS
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Julian H
(@graysondick63) reported
@TELUS Hey, when is fiber getting installed in Thorncliffe? Pretty tired of my low quality internet service. Affects my tv as well as wifi. Also, your tech removed any possibility of switching providers by illegally cutting lines for Shaw. Fiber is needed asap. Hop to it.
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louiscifers
(@louiscifers) reported
hi guys , just a heads up about #TELUS , i had such a bad experience the past 2 days , be careful on what they say and promise you , it seems that they can reverse anything they say and promise ... that is such bad customer experience... shame on you #TELUS
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Alejandro
(@lakefieldal) reported
When you discover @VirginPlus @VirginPlusCare has the worst customer service ever.... @TELUS is looking really good right now
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…
(@DixonMadeUrkel) reported
A nightmare of an experience with @TELUS by far the ABSOLUTE worst company in this country for cell phone service. Rogers could have another outage for all I care before I give another dime to such an embarrassment of a company,
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MandoBrave
(@MandoBrave) reported
@RogersBiz everything down again (phone, fax, internet), awful & unreliable services for business. Best part is customer service tries to upsell LTE backup for your services that don’t work. This should be included, you will lose all of your customers to @bellcanadahater @TELUS
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Pranav maniar
(@Pracm) reported
Worst customer service @telus @TELUSsupport ordered a smartwatch through webstore, first they said they already shipped it and same evening got an email that they cancelled my order and now that same deal is not available. They literally ruined a gift. #worst #customerservice