Telus

Telus Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/15/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Telus outage reports came from the following cities: Niagara Falls.

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City Problem Type Report Time
CanadaNiagara Falls Phone
CanadaSt. Catharines Phone
CanadaNiagara Falls Phone
CanadaNiagara Falls Internet
CanadaNiagara Falls Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • JaeydePanda C.A.L. (@JaeydePanda) reported from Thorold South, Ontario

    Yes there’s an outage across several carriers at the moment. Koodo Telus Virgin Bell at least...

  • MikeNaraine Mike Naraine (@MikeNaraine) reported from Pelham Centre, Ontario

    @samanthalrogers I chose them over Telus, solely to support your fam 😆😉

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • koitiz Kurtis MacDonald (@koitiz) reported

    Hey @telus im trying to order unlimited data on my plan cuz me and my roommate are using more than our allowance. But both your website and app give errors and I cant get in touch with a rep? Help a brother out!

  • nitwitschool Axinomancy (@nitwitschool) reported

    Good god @Telus is brutal. HIRE MORE CUSTOMER SUPPORT AGENTS!

  • she_ide Shegide (@she_ide) reported

    @STARZCA I can not browse starz. I have three starz channels; two are playing movies, and the other is a hub that gives me only a few options, but I can't access the catalogue. This has never happened before. Please advise. (My provider is Telus.)

  • Kesime98 Kesime (@Kesime98) reported

    @TELUS is there a bundle discount if I’m a current Koodo mobile customer and a current Telus Home TV and internet customer?

  • mjhutch Mike (@mjhutch) reported

    @CRTCeng This might cut down on the number of complaints: when consumers register on the DNCL, enforce it with companies and put some teeth in it. Don't let them acquire another company and start bugging customers on the DNCL, as Telus did with ADT recently.

  • JRI_Media James Inglis (@JRI_Media) reported from Abbotsford, British Columbia

    Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

  • buschic buschic (@buschic) reported

    @1InsaneAtheist @BachEnthusiast I am paying $70 LESS, for 2 ppl than I did 6 months ago, it’s ridiculous for Freedom mobile, to be MORE expensive than Telus! Garbage service, with freedom, (only good is they are in Ttc subway)

  • nitwitschool Axinomancy (@nitwitschool) reported

    @michelleleeanna @TELUS Brutal. Maybe they should lose the 1970s-era street team and focus on having responsive chat so that it doesn't take 2 hours of my day to order a service.

  • corinne_royal Corinne Richardson (@corinne_royal) reported

    @So_damntired Oh no, now I have to pay for another service! TELUS, Prime, Crave, and Netflix. 😩

  • AmYYC AmpYYC (@AmYYC) reported

    @TELUS #telus is garbage. Two months in a row I've been overcharged. Anyone else's recording freezes constantly?